Customer did not leave a comment.
Mary D- New Jersey NJ
- Old Bridge
- 08857
Customer Reviews for U-Haul Moving & Storage of Old Bridge
(Located across from Quality Chevrolet on Route 9, North of the Outback Steakhouse)
Services at this Location:
Contact Us
1275 US Hwy 9 NOld Bridge, NJ 08857
(Located across from Quality Chevrolet on Route 9, North of the Outback Steakhouse)
Services at this Location:
Office Hours
- Mon-Thur: 7 am–7 pm
- Fri: 7 am–8 pm
- Sat: 7 am–7 pm
- Sun: 9 am–5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 5.0
Good job
andrew y- Rating:
- 5.0
Customer did not leave a comment.
OTIS H- Rating:
- 5.0
Customer did not leave a comment.
DOMENICKJ G- Rating:
- 5.0
Customer did not leave a comment.
Nicholas M- Rating:
- 3.0
Customer did not leave a comment.
RICHARD E- Rating:
- 5.0
Customer did not leave a comment.
ILya s- Rating:
- 5.0
Awesome customer service
Luke L- Rating:
- 5.0
Excellent
eamonn C- Rating:
- 5.0
Customer did not leave a comment.
abed h- Rating:
- 5.0
Customer did not leave a comment.
Dan F- Rating:
- 5.0
Muy buen sevicio
LUIS B- Rating:
- 5.0
I got in and out . Great service 👏
michael c- Rating:
- 5.0
Customer did not leave a comment.
SURESH D- Rating:
- 4.0
Customer did not leave a comment.
Jeff K- Rating:
- 5.0
Customer did not leave a comment.
ALEKSANDR B- Rating:
- 4.0
Customer did not leave a comment.
Deborah M- Rating:
- 5.0
Customer did not leave a comment.
Roxanne A- Rating:
- 5.0
Customer did not leave a comment.
scott e- Rating:
- 5.0
Customer did not leave a comment.
Mariella O- Rating:
- 5.0
Not a thing keep doing what you been doing!
Joseph L- Rating:
- 5.0
Have more than one person in the store.
POTTER A- Rating:
- 5.0
Customer did not leave a comment.
JOHN G- Rating:
- 5.0
They are always extremely helpful at this location. Highly recommend
Alexandra R- Rating:
- 5.0
Customer did not leave a comment.
Steven L- Rating:
- 5.0
Customer did not leave a comment.
Omar O- Rating:
- 5.0
Customer did not leave a comment.
Anthony F- Rating:
- 3.0
Customer did not leave a comment.
Sean M- Rating:
- 5.0
very friendly and informed service people. It was a very simple action working with u-haul
tom d- Rating:
- 3.0
Unfortunately the truck I rented was not to my liking, the material inside the truck that I did not use or rent occupied some of the space I needed. Also, it was a rainy day and all of my boxes were damaged because water got inside of the truck, lots of it.
Marbell M- Rating:
- 5.0
The vehicle had a roof leak in the cargo area. And yes it was raining quite hard yesterday
Michael S- Rating:
- 4.0
Customer did not leave a comment.
Danielle D- Rating:
- 5.0
Customer did not leave a comment.
Loretta R- Rating:
- 5.0
Customer did not leave a comment.
Elba P- Rating:
- 5.0
Customer did not leave a comment.
Alexandra R- Rating:
- 5.0
Customer did not leave a comment.
RUDOLPH D- Rating:
- 5.0
quick easy and great price
james E- Rating:
- 3.0
Everything was fine with the pickup and the truck. I had a strange encounter when I was dropping off the truck. I pulled the truck into the parking lot and there was someone in the car next to where I parked the truck. I was going through the drop off process on the app - taking pictures of everything. When I went to get out of the truck, to take the rest of the pictures, a guy got out of the car next to me and told me to give me the key. I said, "I have to take the pictures". He replied, "don't worry about that. " This made me very uncomfortable. I asked if he worked there and he said yes, but it was just very strange how he got out of the car and said what he said.
Justin L- Rating:
- 5.0
Leave my steering wheel settings alone. Don't set my heat settings to 78 degrees.
Ronald H- Rating:
- 5.0
They were very informative and nice they explained all the details and answered all my question
eliezer C- Rating:
- 3.0
Interior of drivers cab stunk of more then BO and cigarettes . Steering wheel was grimy and sticky totally never wiped down. Front windshield haze and fingerprints , driver side window could barely roll down. Also no ramp on the 10’ truck. You wanted a review there you go.
mark s- Rating:
- 5.0
Customer did not leave a comment.
David K- Rating:
- 5.0
My only complaint would be that the motorcycle trailer could be designed with a longer ramp as the heavy, low motorcycle I loaded would scrape on the trailer.. Otherwise, great experience at a fair price
john c- Rating:
- 5.0
Thank you
Edward W- Rating:
- 5.0
Customer did not leave a comment.
william c- Rating:
- 5.0
It was seamless, efficient, every is goid
Thom I- Rating:
- 5.0
Customer did not leave a comment.
murali s- Rating:
- 4.0
Customer did not leave a comment.
Ally A- Rating:
- 5.0
The van was Excellent. The two employees that were working that day were very polite and extremely fast with getting me out quickly when picking up and returning. Great job. Thank you
robert c- Rating:
- 2.0
Customer did not leave a comment.
Roxanne V- Rating:
- 5.0
Customer did not leave a comment.
Marvin T- Rating:
- 5.0
It was was a seamless streamlined process
Thom I- Rating:
- 5.0
Fix fenders in dolly
MIROSLAW W- Rating:
- 5.0
Great staff over at USN in Oldbridge, NJ! Keep up the great work!
Jeffrey S- Rating:
- 5.0
THe Manager was very professional, extremely courteous and pleasant to deal with.
LORI B | Overall Experience- Rating:
- 4.0
Good experience overall. Although the overall price three me off, i expected a lower rate.
una s- Rating:
- 5.0
Customer did not leave a comment.
CARLOS C | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Juan R- Rating:
- 4.0
Customer did not leave a comment.
nancy p- Rating:
- 5.0
Customer did not leave a comment.
Lino R- Rating:
- 4.0
Customer did not leave a comment.
William C- Rating:
- 4.0
One of the young employees was very unprofessional and not knowledgeable. It took someone else to help me. The truck itself was difficult to drive. The steering was a challenge to keep straight.
LUIS L- Rating:
- 5.0
Everything worked as planned. Good job
Ron S- Rating:
- 5.0
I’m a constant repeat customer. Excellent place
GERARD R- Rating:
- 5.0
Customer did not leave a comment.
Joseph F- Rating:
- 5.0
Customer did not leave a comment.
Sandra R- Rating:
- 3.0
Warning to all renters read the agreement carefully there is a lot of hidden cost even though they charging you $.99 per mile and by the hour you still have to pay for gas, and a cleaning fee for a truck wash…… even if you only rented the truck for two hours still charged And if you do it online rental it better off doing less hours than anticipated because they still charge you the full amount. For example I rented the truck for three hours but bought it back in two I was still charged the full amount and $26 for a truck wash…..rip off next time Home Depot truck rental by the hour better pricing with no hidden fees
Eugene D- Rating:
- 3.0
Continue as you are. Staff is friendly and professional. By
Elizabeth M- Rating:
- 4.0
Customer did not leave a comment.
virgilio t- Rating:
- 5.0
Customer did not leave a comment.
JOSE A- Rating:
- 5.0
Customer did not leave a comment.
Joanette D- Rating:
- 5.0
Customer did not leave a comment.
piotr l- Rating:
- 5.0
The truck ran really loud and rough. It sounded like the engine was going to fall out every time we got going and hit the gas. Otherwise the experience was excellent!
Loretta R- Rating:
- 5.0
Everything was perfect !
Jeffrey W- Rating:
- 5.0
The online registration process was efficient & easy to follow.
CARLOS C | Online Move In- Rating:
- 5.0
The Inside of the cab of the truck was dirty & grimmy. Had to wipe everything down to even see out the windows.
Ellen N- Rating:
- 5.0
The gentleman at the counter was very helpful and nice
KATHE T- Rating:
- 5.0
Customer did not leave a comment.
Robert V- Rating:
- 5.0
Customer service says it all. They were excellent
Craig K- Rating:
- 5.0
Customer did not leave a comment.
Detlef V | Overall Experience- Rating:
- 5.0
Very good
udai k- Rating:
- 5.0
Very good people and good service
Fiordaliza H- Rating:
- 5.0
Customer did not leave a comment.
Almantas B- Rating:
- 5.0
Customer did not leave a comment.
Dominick O- Rating:
- 5.0
Customer did not leave a comment.
Gregg S- Rating:
- 5.0
Very good service. God bless you
Edgardo J- Rating:
- 4.0
Roger was great. Explained everything and very professional
kenneth f- Rating:
- 5.0
Customer did not leave a comment.
Blaine K- Rating:
- 5.0
They went above a beyond for me. My reservation was made for the wrong day, yet they were able to get me a pickup quickly and it was in great shape.
Aloysius R- Rating:
- 5.0
Personnel were very friendly and willing to go above and beyond to meet my needs
RONALD D- Rating:
- 3.0
There was no problem with the location the problem was with the app I arrived there at about 10:00 p.m. and couldn't get the truck signed out until about 12:30 p.m. because the app would not work and the website would not work. Had many problems with the app and the website not scanning my license. Then it required two phone numbers of people to verify my identity. When normally they just call my wife. My wife was out of the country so I gave them a brother's phone number. Then the app ask for a second person to verify.
Gene S- Rating:
- 5.0
Customer did not leave a comment.
eliot g- Rating:
- 5.0
Customer did not leave a comment.
Michael M | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Marc S- Rating:
- 5.0
Customer did not leave a comment.
Thomas D- Rating:
- 3.0
Customer did not leave a comment.
JOSEPH A- Rating:
- 5.0
Great experience. Pleasant, knowledgeable, and very efficenct staff..
Marc H- Rating:
- 4.0
Pay more attention to the equipment, especially for people, traveling a great distance
Laura G- Rating:
- 1.0
I'm guessing was not full. I forgot to check when I drove off and wind up putting in $22 in gas. Logical will tell you I drove 14 miles $22 gas does not add up. And how long would I have to leave the car idle if that's what you say to use that much gas. Very disappointed that you guys can't do anything
Mahrab D- Rating:
- 4.0
Customer did not leave a comment.
Joseph P- Rating:
- 5.0
I am a repeat customer. I have used this location in the past and I continue to have good experience.
John R- Rating:
- 5.0
Customer did not leave a comment.
Jerald M- Rating:
- 5.0
Customer did not leave a comment.
Colin R- Rating:
- 5.0
No complaints
ANA A- Rating:
- 5.0
My experience was above expectations. Friendly, professional and efficient service. Thank you UHaul guys for making my move easier.
Natalya T- Rating:
- 5.0
Customer did not leave a comment.
Michael M | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Sabrina H | Overall Experience- Rating:
- 3.0
Little expensive
KAREN P | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Frank N | Overall Experience- Rating:
- 4.0
Thanks for the email alert that I had not properly latched my storage unit!
CHRISTOPHER C | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
HERMES R | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Quinten S | Overall Experience- Rating:
- 1.0
Staff is not friendly , to every question their answer is I don't know I don't make rules here
Tajdar A | First Impressions- Rating:
- 5.0
This place was good to me and always helped me out with things!
MARCO C | Overall Experience- Rating:
- 2.0
As stated Above Old Bridge NJ Facility people working there we're NOT Friendly at all. I was treated Like I was bothering them. Acces to storage unit difficult Due to U-haul trucks parked getting in &out of units,I was Extremley disappointed in the way theu Handled themselves I had just Driven a 1,000 miles and to be greeted in the manor I was Recommend that Facility. In Florida I was Actually considering starting a u-haul Rental place. I've been looking to invest in something N Make $ but if that's the reputation U-haul will be showing I'm not sure my hard work would give me any profit Highly disappointed. But the Florida U-haul was not asgrandish looking but much more personable. Sometimes that makes it or breaks it.
corey l | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Rajal S | Overall Experience- Rating:
- 2.0
The people who work there are unique and have a lot of hatred and distain for their jobs.
david r | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Cassie K | Overall Experience- Rating:
- 5.0
Lynn Pulvermuller the general manager was very professional and was very helpful in showing the storage unit and the process of signing me up for the storage rental.
MICHAEL F | First Impressions- Rating:
- 5.0
Everything and everyone was great! I had no problems.
ANTHONY S | First Impressions- Rating:
- 5.0
Staff was very helpful and respectful.
Neilson J | Online Move In- Rating:
- 5.0
Person at the desk was very professional ,friendly and very helpful. I appreciated that after a long day of moving and traveling. Highly recommend
LORI B | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Ottavia H | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
victor h | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Helen S | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Sabrina H | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
frances v | Overall Experience- Rating:
- 3.0
Customer did not leave a comment.
ROBERT M | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Michael d | Overall Experience- Rating:
- 5.0
Nice team that works at the facility
charlotte w | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Zachary G | Overall Experience- Rating:
- 5.0
Manager was very professional in all aspects
jospeh t | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Sandy H | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Anna H | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
darlene w | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
douglas b | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
john w | Overall Experience- Rating:
- 5.0
Staff was amazing and made this whole experience quick and easy!! Highly Recommend!!!
Dawn M | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
angel g | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
michael a | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
matthew l | First Impressions- Rating:
- 1.0
Very bad customer service the manager ( Lynn) do not have any customer service skills Very rude would not recommend anyone to this facility
sophia a | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Allen S | Overall Experience- Rating:
- 5.0
the workers were extremely nice and very helpful.
Lynwood M | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
robin p | First Impressions- Rating:
- 5.0
Lynn pulvermuller was amazing. The move was very stressful for me. She was a wealth of information and presented many options to handle every situation and problem. I was lucky sge was working.
janet c | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Susan G | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Frederick L | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Therese D | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
susan g | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Susan G | First Impressions- Rating:
- 5.0
me parece un excelente servicio
IVAN T | First Impressions- Rating:
- 5.0
I will tell my friends to go there to rent a storage room or anything else great staff
theresa z | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Drew S | Overall Experience- Rating:
- 3.0
I was annoyed I rented a 20 foot truck and needed a larg storage unit and was advised that I would have a storage unit large enough for my belongings based on the truck size only to get to my destination and discover they only had 10 X 10' available which caused me to have to rent to seperate units. The staff however were extremely helpful and friendly. I truly appreciated them.at the old bridge route 9 south U-haul staff. Big cuddoz to them.
Darlene E | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
kelvin G | First Impressions- Rating:
- 5.0
In the years that I've been there there was never any issues Very well kept
ALFRED C | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Drew S | First Impressions- Rating:
- 5.0
As a long-standing customer I can say the service is great. On the latest occasion, Lynn the Manager at the Old Bridge facility, went above and beyond her usual service to assist when time was of the essence. Thank you very much.
JIM S | First Impressions- Rating:
- 4.0
Thank you!
Phidelia J | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
William L | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
kathleen m | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Priscilla P | First Impressions- Rating:
- 4.0
The woman working at Thai location is outstanding. She was very friendly and extremely helpful. She made a stressful day a little easier for us. Thank you, Eric
Eric B | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
RONALD D | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Dania M | Online Move In- Rating:
- 5.0
I feel the young lady, I spoke with on the phone were more accommodating then the young man in the office. Thank you.
barbara o | First Impressions- Rating:
- 2.0
Had a leak and no one cared or offered to fix it Gave me a tarp So I left.
Patrick G | Overall Experience- Rating:
- 5.0
great service
Jeremiah C | Overall Experience- Rating:
- 5.0
The woman at the counter was very nice.
frank n | First Impressions- Rating:
- 5.0
Whole process was simple and easy. Solved my problem quickly, without trouble. Staff was friendly and helpful. Facility is clean and efficient.
charles b | First Impressions- Rating:
- 5.0
Staff was great. Very accommodating.
Katherine P | Overall Experience- Rating:
- 5.0
Friendly knowledgeable staff and great hands on management!!! Clean facility also !
John N | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Detlef V | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
MIKE/LYNN M | Overall Experience- Rating:
- 1.0
They rent me a storage unit and then when we go back to put our stuff on it it was locked up and then we have to drive back miles away from there to Syracuse new York to find a storage unit for more money and then after we pay in full a 10×15 they took our money and put it on the truck. Not very helpful at all.
nathaniel s | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
MIKE/LYNN M | First Impressions- Rating:
- 5.0
Thanks for your services appreciate it all thanks again God bless
esther n | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Denis B | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Wilfredo S | Overall Experience- Rating:
- 4.0
Ok
raj n | Overall Experience- Rating:
- 5.0
Outstanding
Matthew E | Overall Experience- Rating:
- 3.0
I wish they would have given the free month since I rented a truck also. But they said since it is not a “one way” sad part is they didn’t even have it available and I had to rent it from malboro uhau
Johanna P | Overall Experience- Rating:
- 3.0
With all the money required to rent a space and also used the truck service, I wish the only prerequisite to get at least a month free was not “renting a one-way truck” when they don’t even have that.
Johanna P | First Impressions- Rating:
- 5.0
I typically won't take time out to do this, but the staff at this facility is exceptional, even as I observed them with other customers. Friendly, well trained, and focused.
Paul C | Overall Experience- Rating:
- 5.0
Awesome service.
Katherine P | First Impressions- Rating:
- 5.0
Very professional and courteous!
Cardia S | First Impressions- Rating:
- 5.0
good services
francisco b | First Impressions- Rating:
- 5.0
what about free storage ??
Patrick M | Overall Experience- Rating:
- 4.0
FYI. I noticed there were rodent droppings on boxes & in one of the boxes that had sheets/towels; it appeared it had made a nest. But, I did notice a rodent bait trap after we cleaned out the unit.
LAUREN C | Overall Experience- Rating:
- 5.0
Everyone that I have dealt with in this organization exemplified excellent customer service. Very helpful and courteous.
Michael M | Overall Experience- Rating:
- 5.0
Very helpful crew in Old bridge !
Patrick M | First Impressions- Rating:
- 5.0
i am a steady customer at this loc never had a problem very nice people
Gary G | First Impressions- Rating:
- 4.0
Good experience
Camille B | Overall Experience- Rating:
- 4.0
My experience with Uhaul was good. Will use the services when needed again. Thank you
JAMEELAH M | Overall Experience- Rating:
- 5.0
There was some evidence of mouse presence with droppings visible.
Anthony A | Overall Experience- Rating:
- 5.0
I appreciate staff customer service! Ladies always so nice and in this melt manner!!
OLGA S | Overall Experience- Rating:
- 5.0
Good service
Mercedes O | Overall Experience- Rating:
- 5.0
Very nice folks.
ROBERT S | Overall ExperienceAdditional Services at this Location
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