Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Clean the vehicle between uses. Lift the mat & sweep there too.
Kalicha C.
Rating:
5.0
Customer did not leave a comment.
Ashley B.
Rating:
5.0
Customer did not leave a comment.
Patsy G.
Rating:
5.0
Customer did not leave a comment.
Lourdes D.
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Malourdes D.
Rating:
5.0
Customer did not leave a comment.
Brian H.
Rating:
4.0
The Uhaul truck was a little banged up. However, the customer service was great, you have great people working for your company.
Ricardo P.
Rating:
2.0
The fact that I have to park my car somewhere else is an issue then go on top of the hill and cross the street to get the rental is not something that I am use to or wanted to do. What happened to customer service. When I mentioned it I was told “well you are renting “. My answer to that was when I rent a car or any uhall it's brought to me.
Lizette D.
Rating:
4.0
Customer did not leave a comment.
Elser V.
Rating:
5.0
Friendly Experienced Staff
Richard S.
Rating:
5.0
Customer did not leave a comment.
Patricia W.
Rating:
5.0
5 stars
Angel O.
Rating:
5.0
Customer did not leave a comment.
Michael F.
Rating:
5.0
Customer did not leave a comment.
Kevin R.
Rating:
3.0
I was charged $25 for a clean up fee after my van rental. Except for some damp footprints in the back (it was rainy during move) there was no excess dust that was not in there to begin with. I have rented from this location in the past. But will find another in the future
David R.
Rating:
5.0
Customer did not leave a comment.
Jim G.
Rating:
3.0
Both tires pressure low I noticed after car was loaded and strapped down
THOMAS B.
Rating:
5.0
Truck was not what I expected.. The belts(under the hood) were loud and made noise when i started the truck and while i was driving.
The truck smelled of old sweat; probably from the last person who used it. When i made a comment about this to the person who was inspecting the vehicle, all they said was that "a million people use the trucks". not very happy whith that temark
VANESSAMARIE M.
Rating:
5.0
I do really like the service and the customer care
Jean kelly L.
Rating:
4.0
Great return service. Pick up so so
rowland T.
Rating:
5.0
Customer did not leave a comment.
Patricia A.
Rating:
5.0
They juggled multiple people to expedite the check-in process while maintaining a friendly positive attitude. Impressive !
Kristen R.
Rating:
5.0
Customers service in nanuet was excellent.
BRIANC M.
Rating:
5.0
Excellent service
Elfido R.
Rating:
5.0
I didn't know if I drop off the rental truck after hours that there is a additional charge, it would have been nice if I was told that. Other than that my rental experience was good
Ira R.
Rating:
5.0
recommendable
Klever P.
Rating:
5.0
I was not told there is a $25 cleaning fee
I returned truck clean as i got it
I should be refunded my $25.00
Richard B.
Rating:
3.0
Strap to tie car down was torn, and the application was an antique collector's car , screwed me all up
THOMAS B.
Rating:
4.0
Customer did not leave a comment.
thomas M.
Rating:
5.0
Customer did not leave a comment.
Catherine S.
Rating:
5.0
Customer did not leave a comment.
Joel L.
Rating:
5.0
Extremely friendly and great communication
Meir N.
Rating:
5.0
Customer did not leave a comment.
Beverley H.
Rating:
4.0
The person behind the counter mislead me with inaccurate information. I specifically asked about cleaning fees and was told the fee is $25 unless furniture or items are left in the truck. When I returned the truck I showed them that my clean up was not perfect and I would be happy to pay the $25 fee. She told me the cleanup up fee starts at $25 but would be $200. I said that's not what is posted in the back of the truck. I did not have time to argue so I left to handle this deception with corporate instead
Shimshon M.
Rating:
1.0
I rent , 20 times + a year and always return the truck swept clean yet I still get charged varying cleaning fees depending on how the employee can be bothered , all at uhaul Nanuet , ny , im considering using fluid or another firm as this is getting ridiculous at this point
Thomas F.
Rating:
5.0
Customer service was excellent
Carolyn W.
Rating:
5.0
Customer did not leave a comment.
ralph q.
|
Overall Experience
Rating:
5.0
Everything was fine.
Michael B.
Rating:
5.0
Staff were both friendly and helpful
Alberto B.
Rating:
5.0
Everyone that I interacted with at this site was professional, courteous and extremely helpful.
The equipment is always clean and well maintained.
I travel further to this location for this reason.
Thank you.
Ed D.
Rating:
5.0
Customer did not leave a comment.
Kevin R.
Rating:
5.0
Customer did not leave a comment.
Emanuel L.
Rating:
5.0
Customer did not leave a comment.
Joseph H.
Rating:
5.0
Excellent good service
FEDERICO R.
Rating:
5.0
Customer service was excellent. Friendly and efficient staff. Will recommend without hesitation.
Ellen G.
Rating:
5.0
Great Staff
George S.
Rating:
1.0
Customer did not leave a comment.
YOLANDA M.
Rating:
5.0
Customer did not leave a comment.
John H.
|
Overall Experience
Rating:
3.0
Staff very nice and accommodating
Dominick M.
Rating:
5.0
Customer did not leave a comment.
Richard S.
Rating:
5.0
Customer did not leave a comment.
Kenneth K.
Rating:
5.0
N/A
David C.
Rating:
5.0
Customer did not leave a comment.
Julio P.
Rating:
5.0
Store the trailers on flat ground. My rear bumper was scraped when the trailer was being installed. Otherwise great operation.
craig M.
Rating:
4.0
Customer did not leave a comment.
Douglas S.
Rating:
4.0
Customer did not leave a comment.
Shanie H.
Rating:
5.0
La atención al cliente no es muy buena el personal siempre está de mal humor para atender al cliente te
Angelo L.
Rating:
5.0
Customer did not leave a comment.
george V.
Rating:
5.0
Customer did not leave a comment.
Xhevat V.
Rating:
5.0
Everything was great. The people were professional and couteous. I have rented from this location before and will again.
Curt F.
Rating:
5.0
I'm happy costume
Radhames G.
Rating:
5.0
All 3 pickup employees were professional, polite and provided the answers to my questions. The drop off employee was polite and helpful.
Robert O.
Rating:
5.0
Customer did not leave a comment.
MAX O.
Rating:
5.0
Customer did not leave a comment.
Adam K.
Rating:
5.0
The lady at the front deck was very nice!!
Brian M.
Rating:
5.0
None - good job!
John P.
Rating:
5.0
Customer did not leave a comment.
Moshe L.
Rating:
5.0
great service thx
paul D.
Rating:
1.0
Employees were absolutely rude. I filled the truck up with the amount of fuel the paper I got from the desk said to and the employee charged me an addition fueling fee. I will be reaching out to U-Haul customer service and my credit card company with the issue.
Kenneth G.
Rating:
5.0
Customer did not leave a comment.
Nicole T.
Rating:
5.0
Nothing. The staff here is amazing. I have used this location several times and I am impressed every time. They are nice , helpful, kind and friendly.
TZVIE Z.
Rating:
5.0
Customer did not leave a comment.
manuel C.
Rating:
5.0
Customer did not leave a comment.
Manuel T.
Rating:
5.0
Customer did not leave a comment.
Abraham G.
Rating:
5.0
Missed the ability to wait for hitch to be install rather than forced to drop off
Douglas J.
Rating:
5.0
Dropped my car off the night before and it was finished before lunch the next day
Frank C.
Rating:
5.0
Is better than some others
Haiden K.
Rating:
5.0
Customer did not leave a comment.
Martin F.
Rating:
5.0
Customer did not leave a comment.
Joseph F.
Rating:
5.0
the excellent place I recommend it
Maria P.
Rating:
5.0
Customer did not leave a comment.
maryellen A.
Rating:
5.0
Customer did not leave a comment.
Lawrence U.
Rating:
5.0
Quick return services!
GUY G C.
Rating:
5.0
Respectful customer service
Nathalie S.
Rating:
1.0
I was not pleased with the customer service from Nanuet U-Haul facility staff. Stephanie was okay to work with, whoever the other African American lady is she has working alongside her is unprofessional and rude. She doesn't know how to provide respectful and courteous customer service. She doesn't know how to speak to people. No customer service etiquette, she acts like she can't be bothered to help people. There should be someone on shift that can inspect the storage bins once they are emptied because I had to wait till the next day to get my unit inspected. When bills are late you get multiple calls a day which is a little predatory, and the elevator is barely ever working, and it takes a long time to repair when it is not working. There is usually garbage downstairs in the main entrance. On the day I was clearing out my unit another customer fell in her unit and called for help and none of the staff on duty went up there to help her. My son and I had to physically help her up from the unit floor. If people hate their job at U-Haul they should quit, and if they are going to work there, they should get customer service training because their customer service skills suck. When I had an issue with the staff in the main office, I was forwarded to a customer service rep over the phone and I'm pretty sure nothing came of my complaint. U-Haul needs to do better. U-Haul makes enough money monthly from each customer to be able to afford Customer Service trainings and seminars. Their attitude is unmotivating and im hopeful I won't need to use U-Haul storage facility again.
Nancy O.
|
Overall Experience
Rating:
2.0
Unfriendly. Unable to reach office via telephone
Anbiar S.
Rating:
5.0
Customer did not leave a comment.
LEE Y.
Rating:
5.0
Safety
Nathalie S.
Rating:
2.0
The promised equipment wasn't there for my family two rentals in a row. Thankfully the scheduling manager offered me diff equipment for same price, but only after pressing that I would not travel an hour to get what I needed. In addition, the trailer leaked all over my boxes (boxes that I purchased from UHaul for good money in the days before the rental.) I had to rebox everything when I arrived at my destination. Not good. Def lost money and time on this.
Lana J.
Rating:
1.0
Customer did not leave a comment.
Christian P.
Rating:
5.0
Customer did not leave a comment.
Patrick C.
Rating:
3.0
The truck was in horrible condition. The drivers side door did not close correctly and my shoulder got wet driving in the rain. When I dot to my destination and opener the back of the truck, it was all wet. I had to wait 2 hours to start loading it and used plywood to keep my boxes dry.
Andrew B.
Rating:
5.0
The girl who helped me ( I forgot her name) was very helpful and sweet.
Kim A.
Rating:
4.0
the truck rental I had, was not in its optimal condition. The truck had a Transmission shift problem. Yes I do know about these things. The Gear did not shift into first.
Chana J.
Rating:
4.0
All good. Courteous staff.
Jude W.
Rating:
5.0
Customer did not leave a comment.
Yitzhoc M.
Rating:
5.0
Customer did not leave a comment.
jean renald B.
Rating:
5.0
Customer did not leave a comment.
Emlin J.
Rating:
5.0
Nice ,polite
Wilson L.
Rating:
5.0
N/A
Jean M.
Rating:
5.0
Customer did not leave a comment.
Moshe L.
Rating:
5.0
Customer did not leave a comment.
Nadia D.
Rating:
1.0
it.They charged me for gas for no reason since I have proof when I took it and when I returned it and they also charged me for excess mileage.
ricardo L.
Rating:
5.0
Thank you
Felix P.
|
Overall Experience
Rating:
5.0
All the staff in Nanuet were efficient, helpful and friendly.
Annette S.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
jonathan l.
|
Overall Experience
Rating:
5.0
Customer service was excellent, he walked me through everything made sure I understood what was needed overall experience for me was great. Thank you
MIRIAM L.
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Christopher B.
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Bella p.
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Rose P.
|
Overall Experience
Rating:
5.0
UHaul storage is the best in Rockland country👍!
Jean M.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Daniel B.
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Keith B.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Raul C.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Michele D.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ryan C.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Michael O.
|
First Impressions
Rating:
5.0
Great
ERICA MARIE J.
|
First Impressions
Rating:
1.0
Customer did not leave a comment.
Gary C.
|
First Impressions
Rating:
5.0
I was very happy with the service I received with you and was very pleased with my belongings being there. I would definitely recommend U haul of Nanuet to family and friends. Thanks so much Stephanie and the team at Nanuet U Haul.
Frankie S.
|
Overall Experience
Rating:
5.0
After more than 10 yrs. At the Nanuet U-Haul facility, all I can say is that I was always extremely satisfied with the level of customer service that I received. Thank you.
GREGG L.
|
Overall Experience
Rating:
1.0
Customer did not leave a comment.
Charles B.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Juan Carlos G.
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Michael J.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
daniel d.
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Yvette N.
|
Overall Experience
Rating:
5.0
The guys at the front desk went above & beyond to help me! It was greatly appreciated.
CHRISTINE M.
|
Online Move In
Rating:
4.0
Customer did not leave a comment.
Sedrick D.
|
Overall Experience
Rating:
3.0
My unit has a block wall in it preventing space that I could have potentially used for my items.
Nichelle T.
|
Online Move In
Rating:
5.0
Thank you!
Shannon J.
|
Overall Experience
Rating:
3.0
We did not have a great experience at first. Asked for a unit near the entrance. Ended up with the furthest unit possible. Our PIN number didn't work that day and is still not working today. The young lady who helped us get a different unit was more experienced and knowledgeable than the first young man who mumbled every word to the point we had to ask "what" every time he spoke. I know it's hard getting good employees.
John B.
|
First Impressions
Rating:
5.0
Excellent 💕
Stephanie V.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
John D.
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
william l.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
MARK S.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
John D.
|
First Impressions
Rating:
5.0
Great people, easy system.
Felix P.
|
First Impressions
Rating:
4.0
Would prefer more room to maneuver furniture.
Iris M.
|
First Impressions
Rating:
4.0
Only complaint was the elevator out of service for such a period.
Definitely added extra time to my move-out schedule.
Manager/staff assisted as much as possible.
Jean W.
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Stephen W.
|
Overall Experience
Rating:
5.0
The service was great can't wait to use it again.
Christopher D.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Shawn H.
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
carl c.
|
Overall Experience
Rating:
4.0
Doors need to be maintained the locker door I had would not stay up I had to Jerry rake it up so would not fall down especially on top of me when I was under the door
Joseph A.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ashley C.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Joseph A.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Hilda G.
|
Overall Experience
Rating:
5.0
Great adjust time when first move there decent price will use again
Farah J.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Steve R.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
CAROL S.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
christopher b.
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Sherry N.
|
Overall Experience
Rating:
5.0
I have rented at other storage facilities in the past. I had an excellent experience with Uhaul of 'Nanuet. All staff were helpful and the place was kept clean and welcoming
Would definitely recommend
Janice S.
|
Overall Experience
Rating:
1.0
When I first went Into get trick the two staff were very nice and accommodating. When I went to actually get keys and go into reserved storage they “didn’t know anything” weren’t aware said the lady who had arranged it wasn’t a worker from that location 😔 and they gave me a second floor storage when I had requested first floor as i have issues with walking
It was very frustrating and I won’t be doing storage with uhaul again. The truck rental was also very discouraging Not a pleasant experience at all
GLORIBELLMERCED-LUGO R.
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Julius V.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
MAIRINJULIA L.
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
ANTHONY B.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
shontia s.
|
Overall Experience
Rating:
5.0
Professional
Michele D.
|
First Impressions
Rating:
5.0
Staff friendly and helpful. Thank you !
Keith B.
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Nancy O.
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Denise D.
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Joseph A.
|
First Impressions
Rating:
5.0
Awesome team and facility!
CHELSEA M.
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
WILLIAM M.
|
Overall Experience
Rating:
5.0
The gentleman who assisted me was friendly and extremely helpful.
CAROL S.
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
PEDRO ARLIN S.
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Sedrick D.
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
isaac s.
|
First Impressions
Rating:
2.0
Nothing negative to report
louise p.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Madison L.
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Evelina A.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Robert S.
|
Overall Experience
Rating:
5.0
Stefanie is very professional, courteous and highly competent. Her knowledge and attention to detail led us through a stress-free application process.
It was a long day as we waited for our load to arrive. The Staff directed us to the Mall; upon our return, made several inquiries as to our comfort. The Unit was switched to larger size without rancor and cooperation.
Finally, although closed, Angelo gave instructions for use of lock box and that our rented equipment could be (and was) left in
locked truck.
A Good Day! Looking forward to a mutually rewarding experience.
blanche F.
|
First Impressions
Rating:
5.0
Angelo was so accommodating and helpful
Carol D.
|
Overall Experience
Rating:
4.0
Fees are expensive
MILLICCENT L.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Sean M.
|
Overall Experience
Rating:
5.0
The staff was great.
Deborah S.
|
First Impressions
Rating:
5.0
Everyone at the Nanuet location was very helpful would recommend them to everyone
Carol D.
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Violeta S.
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
NANCY R.
|
Overall Experience
Rating:
4.0
Very friendly staff!
Carmen C.
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ANTHONY B.
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
william V.
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
bernise d.
|
First Impressions
Rating:
5.0
What a great place and so conveniently located!
Mary M.
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
George P.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
RICHARD R.
|
Overall Experience
Rating:
2.0
My experience at Uhaul has been dreadful, and unprofessional. The young lady I spoke with was not very helpful. After 40min of attempts to work this through, a young, tall and skinny black man ask how he can help. From there, everything worked out for the best. And I’m thankful that he helped.
Carl B.
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
IRCAMIAV V.
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
diane P.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Lori R.
|
Overall Experience
Rating:
5.0
Super clean facility! The carts were always available and elevator is huge. Sometimes parking is limited on a busy weekend but overall it's a great place to store your belongings.
KRISTA V.
|
Overall Experience
Rating:
5.0
The entire staff was just fantastic, knowledgeable, professional and helpful.
janette v.
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Laurence H.
|
Overall Experience
Rating:
5.0
Easy to find the sized unit that is right for me, very convenient location, easy access from the street, plenty of carts to use for move in and favorably priced compared with other comparable facilities. I would highly recommend.
James R.
|
Online Move In
Rating:
5.0
The staff was very nice and extremely helpful.
MARGARET M.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
James G.
|
Online Move In
Rating:
5.0
The storage manager was extremely nice and helpful. His instructions were easy to follow. Bsales rep helped me pick the right size boxes for my iitems and still be able to lift them.
MARGARET M.
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Steve R.
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Marian M.
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Courtney J.
|
First Impressions
Rating:
5.0
Mr. Cruz assisted us with great customer service. He was very professional and very knowledgeable of the services provided by your company.. Mr Cruz answered all our questions, it was a good feeling to know that employees do care for their customers. Thank you
JOSEPH P.
|
First Impressions
Rating:
5.0
The 2 employees in the Nanuet Branch on Sunday May 9th were very friendly and helpful
diane P.
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Sheena K.
|
First Impressions
Rating:
1.0
Trying to get in touch with a representative was impossible- was completely inconvenienced with my pickup location and was incorrectly charged for my storage unit.
Customer service was horrible
Jaclyn P.
|
First Impressions
Rating:
5.0
Yvens was friendly and very helpful. He answered my questions and made me feel at ease abut my choice to store my valuables, etc. with uhaul.
delynn R.
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Linda L.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Michelle H.
|
Overall Experience
Rating:
5.0
Chris and team are very good on their jobs plus friendly and curtesy is a norm at the store at all times
JUAN G.
|
Overall Experience
Rating:
5.0
Needed to store some building materials for a very short time. It was completely free.
Have rented from them in the past and would definitely recommend and use them again if and when needed.
Clean, lighted, and met my needs. Very positive is the use of moving items on site. Made everything so much easier,
Janice S.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
irina g.
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
MICHAEL M.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JOSEPH B.
|
First Impressions
Rating:
5.0
Super clean. Super safe. Staff super Amazing!! Thank you!!
Jorge G.
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Michael M.
|
Overall Experience
Rating:
5.0
Great customer service by the staff
Walter L.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
David A.
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
michael d.
|
Overall Experience
Rating:
5.0
Very helpful.
FERDINAND M.
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Jonathan B.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Gessie P.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Thomas T.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Eugure L.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
scott k.
|
First Impressions
Rating:
5.0
The storage unit # 1102 that I had I believe was over priced, But it served it's purpose, I now have moved on to greener pastures...GOD Bless !!!
MARC N.
|
Overall Experience
Rating:
5.0
All the Staff was very professional and helpful.
Manfred S.
|
First Impressions
Rating:
5.0
A very good experience
JOHN M.
|
Overall Experience
Rating:
5.0
All went well during the time that I rented the facility. Very happy with the services as well.
Margaret A.
|
Overall Experience
Rating:
2.0
Unclear information from rep at store, delays, no inquiry to customer preference.
Alejandro M.
|
First Impressions
Rating:
5.0
I found everything to be perfect for my needs. The cost was reasonable and I had no problems with anything at all.
terri s.
|
Overall Experience
Rating:
3.0
basement level unit. Water consistently leaked Into unit after rain. Unit filled mice feces. This area should not have units rented. Too wet.
Staff good, friendly, nice.
Denis B.
|
Overall Experience
Rating:
3.0
Overall a good experience
Susan G.
|
Overall Experience
Rating:
4.0
very helpful,
DONALD F.
|
First Impressions
Rating:
5.0
Uhaul Nanuet, was rhe best service i recieved!
Gordon A.
|
First Impressions
Rating:
5.0
Awesome!
Clarence F.
|
First Impressions
Rating:
5.0
Besides the high price for storage, my experience was flawless.
Charles R.
|
Overall Experience
Rating:
1.0
Employees Tynisha Roberts-Davidson and Eric the GM showed deplorable and disrespectful customer service when addressing an issue one of your reps created on my acct , case was open see ref # 2193830
Giselle O.
|
Overall Experience
Rating:
5.0
Storage is perfect thank you.
Baton B.
|
Overall Experience
Rating:
4.0
In the hardest time in my life loosing job and place of residence. I was supported not to loose everything.
christian m.
|
Overall Experience
Rating:
5.0
Customer Service really was great. If I ever need a storage again I will come here again. Thanks again
SHONTIA S.
|
Overall Experience
Rating:
4.0
Just Great service all the tine.
REGINALD D.
|
Overall Experience
Rating:
5.0
Outstanding service and very convenient. Will recommend this U-Haul to others.
Edward D.
|
Overall Experience
Rating:
5.0
Very nice people work there...very helpful.
NEIL D.
|
Overall Experience
Rating:
5.0
The facility was very clean and the people there are professional and helpful.
EDWARD N.
|
Overall Experience
Rating:
4.0
The staff was great and very helpful
RICARDO B.
|
Overall Experience
Rating:
1.0
Frankly, it's been one of the most harrowing experiences I've had, as I couldn't get the very truck I'D ALREADY PAID FOR when my willing friends came to pick it up. And I haven't been able to move yet
marianne o.
|
Reservation
Rating:
2.0
Very dingy and dirty, pools of water by units and garbage all around.
Marian G.
|
Overall Experience
Rating:
5.0
Would be helpful if the carts were larger so you could move dressers and couches. The elevator is large enough to handle them.