Customer Reviews for U-Haul Moving & Storage of Morton Grove

1,980 reviews

9009 Waukegan Rd   Morton Grove, IL 60053

(847) 966-8690

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat-Sun: 7 am–7 pm

Services at this Location:

Contact Us

(847) 966-8690

9009 Waukegan Rd
Morton Grove, IL 60053

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat-Sun: 7 am–7 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Fernando Diaz 
Rating:
5.0

John who help us is great guy and provides awesome service. Fast and excellent. Thank you

Ninoslav Mitic 
Rating:
5.0

Excellent service from Cassie and Steve the GM.

OSCAR ROXAS Roxstar Locat 
Rating:
5.0

Great employees . Very helpful and courteous!

Daniel Ward 
Rating:
3.0

There is not enough staffing

Heather Nash 
Rating:
5.0

Experienced and kindle staff. Just called, came and got my truck.Whole process took few minutes. Same with return. Great service!

ALEKSANDR EREMEEV 
Rating:
5.0

They were very helpful and understanding!

Keisha Vernon 
Rating:
5.0

The truck was old and had over 145,000 miles on it. Needs an update!. The reason I went to this location was that I originally tried to pick up a truck from the Leigh Ave location via the app. Incredibly frustrating experience. Took 90 minutes with the help desk to get the app to "work". I ultimately left without the truck. The app stinks. Way too many steps and difficult to follow even with the help desk walking through it. Scrap the whole thing and start over.

James Brault 
Rating:
5.0

Location, staff all great. The trailer was in such bad shape my tow truck was wobbling. The rails are bent like a wave. There’s a huge dent in the middle. Tire wobbles. Horrible equipment

MUHAMED ALIKADIC 
Rating:
5.0

Customer did not leave a comment.

William Smigiel 
Rating:
5.0

Customer did not leave a comment.

Lawrence King 
Rating:
5.0

Great new van and great customer Service !!!!!!

carl meier 
Rating:
5.0

Excellent staff and customer service

Sandra Korompilas 
Rating:
5.0

Customer did not leave a comment.

Meera Hamill 
Rating:
5.0

Customer did not leave a comment.

Boris Artman 
Rating:
5.0

I noticed the trunk wasn't cleaned out from the previous customer. The manager was nice about cleaning it out.

Brian Keeler 
Rating:
5.0

Took care of me right away when I dropped my car hauler, and again right away when I dropped off the truck.

James Neidhardt 
Rating:
5.0

Customer did not leave a comment.

Peter Chepulis 
Rating:
5.0

Our customer reps Unique and Cassie were pleasant and very professional.

ROGER PLUMMER 
Rating:
5.0

Everything went well. Employees are very courteous, accomodating and very helpful. Great experience. Will certainly use UHaul again. Will definitely refer UHaul to family and friends.

oscar mendoza 
Rating:
3.0

Computers not working

Kate Steele 
Rating:
5.0

The manager at this location Steve is on top of his game. He exhibited professionalism at every step. He was patient, polite and went the extra mile to help ease the already stressful situation of moving. Many thanks to him. Hire more like Steve Phillips !

Victor Flowers 
Rating:
5.0

Accommodating , staff

Daisylyn Maningding 
Rating:
3.0

Manager was pretty rude. Needs to vastly improve his people’s skills.

Jeffrey Cohen 
Rating:
5.0

All great service equipment and personnel

Michael Williams 
Rating:
5.0

Absolutely nothing to improve. Service was top notch from the start to finish.

Robert Esha 
Rating:
5.0

Keep it going

Simon Beberino 
Rating:
5.0

There was coffee spilled in the back part of the uhaul and some old dirty water sitting on top of the ledge in the back of the uhaul as well. Other than that everything was great. Thanks

Christopher Toy 
Rating:
5.0

Customer did not leave a comment.

SCOTT PIETILA 
Rating:
4.0

Customer did not leave a comment.

Joe Reichert 
Rating:
5.0

Customer did not leave a comment.

Derrick Stevens 
Rating:
5.0

Everyone was very nice and helpful and customer service was above and beyond their level of expectation

Aida Sabbara 
Rating:
5.0

Quick and easy and affordable

Gary Pell 
Rating:
4.0

Staff were very friendly and fast

Biju Kurien 
Rating:
4.0

Upon inspection of the truck prior to departure, I noticed the fuel level was lower than indicated on the contract. I walked back inside and shared my discovery with both uhaul employees present. One returned with me to the truck, agreed the fuel level was lower and said no problem, but he did not document his findings on the contract, instead stating, it would be fine, he'd adjust it when I returned the truck. Upon return inspection by the uhaul employee (all staff present were different from the prior day), I was charged $26 for not returning the truck with the same amount of fuel. I showed him my receipt for fuel I purchased less than 1 mile and 5 mins mins prior to our location and explained what his co worker had said the day before. Not sufficient for him to retract charge. I then showed him the PICTURE I took of the fuel gauge prior to departure from uhaul. At that point, he went to a coworker, had a discussion, and eventually removed the extra $26 charge. Lesson, (reinforcement for me) take video and pictures of everything, to include gauges, prior to departure.

Bruce Heinzen 
Rating:
1.0

Ann at the receiving location was extremely rude, and blamed me for the issues with delivery. I'm not a uhaul employee neither am I familiar with the policies and procedures neither am I responsible for the technical issues surrounding my order. The staff didn't appear to be comfortable working with her. I would highly recommend removing her form directly interacting with customers and advise in giving her training in basic customer service skills and fostering a healthy work environment. For the time bring I'm recommending people at a minimum avoid this location

Edward Kempe 
Rating:
5.0

Customer did not leave a comment.

jane saint john 
Rating:
5.0

Kyle was prompt and knew what he was doing. Overall, we had a wonderful service from U-haul during our move from California to Evanston, IL

Thomas Figel 
Rating:
5.0

Easy

Elizabeth Loera 
Rating:
5.0

Customer did not leave a comment.

dan mcgrath 
Rating:
5.0

Steven P was very nice and helpful. Great customer service

Kissel Santiago 
Rating:
5.0

Customer did not leave a comment.

DANIEL PENN 
Rating:
5.0

Customer did not leave a comment.

Ann Pickett 
Rating:
5.0

Customer did not leave a comment.

mike mclean 
Rating:
5.0

Customer did not leave a comment.

Mary Rubunistein 
Rating:
5.0

John and Steve great to work with!! 10 Stars...

jim neer 
Rating:
5.0

Customer did not leave a comment.

David Wilcox 
Rating:
5.0

❤️

GIOTIS SAKOULAS 
Rating:
1.0

Customer did not leave a comment.

Carolynn Witt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Valy Deeiel 
Rating:
4.0

Hi, recommending at least the steering wheel and both seats for polished - geez how annoying to get a sticky wheel. Yet the coffee holders and radio are frequently used and should be spotless as well. Hope next time is better. Thank you. Really like the suspension on the cargo vans - nice ride.

Richard Francis 
Rating:
5.0

I would like to commend Gabriela from the blue island location she went beyond.

Aminah Ali 
Rating:
5.0

Customer did not leave a comment.

Desmond McArthur 
Rating:
5.0

Evanston location was not a good experience and the trailer was in poor condition. We canceled the rental and went to Morton Grove instead - great experience and really good trailer

andrew szafran 
Rating:
5.0

Friendly people , helpful rep at desk.

Ben refu 
Rating:
5.0

Customer did not leave a comment.

ahmadfarooq Ahmadi 
Rating:
4.0

Customer did not leave a comment.

DARIUSZ JOKIEL 
Rating:
5.0

Customer did not leave a comment.

James Rohn 
Rating:
4.0

Not much they answered all my question and explained everything that they were going to do MR PHILLIPS was very thorough and when the job was complete he showed me what they did

Kevin Keith 
Rating:
5.0

I missed the wiring when I got the original hitch install. These guys got me in right away and did a great job. They were amazing. 5 stars all the way!

Steve Pylypiw 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS TONO 
Rating:
4.0

Customer did not leave a comment.

cesar aguilar 
Rating:
5.0

Always a smooth experience, at the Morton Grove Uhaul location! Thank you!

Scott M Ciszewski 
Rating:
4.0

On a very cold day the staff did a nice job getting the truck ready as possible.

GREG KUMKE 
Rating:
5.0

I am satisfied

WILLARD SMITH 
Rating:
5.0

Great People and all A+++ Professionals... Clean location, first class U-Haul Experts were great. Truck worked great and Customer Service was A+++.

Ed Corboy 
Rating:
1.0

The lady that was working while I picked up my vehicle had the absolute worst attitude. It almost seemed as if I was inconveniencing her. I’m not sure what her issue was but I definitely won’t be renting from this location anymore. Very sad that customers need to experience this type of service.

George Eshou 
Rating:
5.0

My experience with this location and personal working were all good friendly helpful quick and knowledgeable I needed to rent a truck on short notice without stress and they provided for me on Saturday afternoon thank you .

pauline mazer 
Rating:
5.0

Verify fuel level. Sheet showed 3/4 full, actual level was 1/2. This was disputed with no issues.

Rudy Fernandez 
Rating:
5.0

Customer did not leave a comment.

Julio Osacky 
Rating:
4.0

Customer did not leave a comment.

Gilbert Ankenbauer 
Rating:
5.0

Customer did not leave a comment.

Bob Golenia 
Rating:
5.0

Kano, Kyle and Steven were all VERY helpful. I left my credit card on the counter and KANO ran it out to me and stopped me as I was leaving. Thanks Kano!!!! Steven and Kyle are very upbeat and friendly.

Joshua Orlan 
Rating:
5.0

Everything was perfect. Customer service was excellent.

Elfriede Weber 
Rating:
5.0

All of the staff I encountered were very helpful and made me look forward to using this location again.

Chris Chase 
Rating:
5.0

Steve was at the register and was GREAT

Joshua Orlan 
Rating:
5.0

Truck was rented to me with the check engine light on. However, no issues during the rental.

Edilberto Ramos 
Rating:
5.0

This is my favorite location now . Because so far all the employees that I have did business with them are well trained, helpful, honest & RESPECTFUL. absolutely not like the Des Plaines location ( Oakton & Mt Prospect rd)

ASHUR MATTI 
Rating:
5.0

Man outside parked my truck in the correct place since I was unfamiliar with this location. Inside was quick and efficient.

Amer Karim 
Rating:
5.0

Customer did not leave a comment.

seung ahn 
Rating:
4.0

Customer did not leave a comment.

ARAMEH SOSANI 
Rating:
5.0

John checked me in and checked me out when I returned with excellent customer service!!

rockstar locations 
Rating:
4.0

Your app is TERRIBLE. Glitchy, freezes, kicks me out of the app and makes me start over. Every time I use it. Maybe your company can spend some money and get someone to develop and app for you that works better?!

CHERYL SCHERER 
Rating:
4.0

First trailer that got hooked up had a flat tire.

MICHAEL LEBARON 
Rating:
5.0

The store was a little crowd but the staff was pretty good and resolve all the costumer quickly, no issues getting my truck and staff was explaining clearly how to get the keys and the steps to return the vehicle. Truck was brand new and very clean. Was very good experience getting the truck in this location.

Daniel Cebreros Carrion 
Rating:
3.0

Only negative was just one person there and couldn’t find anyone when I arrived to return. There was 1 rental and 3 returns all at the same time so everyone was waiting their turn. Staff member was trying very hard just over whelmed.

Henry Zander 
Rating:
1.0

Was charged by the staff different from the amount i was quoted on my online reservation

Feorillo Miguel Felipe 
Rating:
5.0

Customer did not leave a comment.

Steve Berenholz 
Rating:
5.0

Customer did not leave a comment.

Richard Schnobrich 
Rating:
5.0

Customer did not leave a comment.

John Ryou 
Rating:
3.0

Wrong rates were given at the timevof pickup

FAISAL MUHAMMED 
Rating:
5.0

Customer did not leave a comment.

Pauline McMahon 
Rating:
5.0

Jenny Lee and GM Steve Provided Excellent customer service care

OSCAR ROXAS Roxstar Locat 
Rating:
5.0

Customer did not leave a comment.

louis demas 
Rating:
1.0

Equipment was great, person who handled transaction was great. However upon returning the trailer, asked for help from person on premises to disconnect trailer, as the spare tire was in the way of the ball locking mechanism, so could not get it open. Had to remove hitch pin, to "drive out of the hitch". Employee was unwilling to help, said would not use fork lift (which he was on at the time) to help disconnect, when asked for blocks to hold tires, did not have equipment. When I asked what to do, he said call the manager...I asked him to call the manager, he said he would not and walked away. The woman inside would not call manager either, said she was pregnant and could not do anything to help, gave card with manager's cell number, called twice, no answer. Had to improvise with bricks to lock tires and drive out as planned. Terrible customer support, would not use this location again.

Vladimir Gleyzer 
Rating:
5.0

Customer did not leave a comment.

Erik DeBord 
Rating:
4.0

Your 24/7 check in continues to be cumbersome. At 5:30 in the morning another truck was parked in back of my truck directly touch the bumper and preventing me from accessing the “scroll” lock to open the rolling door to get my key. It was cold and raining and was getting late for me to leave for an event. Fortunately the manager showed up 1 1/2 hours early before the store opening and was able to get the keys for me. If not for him I would have missed picked for a charitable event. In the 21st century there has to be a better way to access your truck vs relying on rusted out locks on a cold,dark, morning! I have a problem accessing a truck every year I rent from U-Haul.

Gary Martin 
Rating:
5.0

Customer did not leave a comment.

Tracey Duty 
Rating:
5.0

Customer did not leave a comment.

James Jones 
Rating:
5.0

No issues

Gerald Morris 
Rating:
5.0

Customer service was excellent, I would recommend Uhaul to everyone....

ray perez 
Rating:
5.0

Great staff! Clean vehicles

Tracey Duty  |  Overall Experience 
Rating:
4.0

The only complaint I had was that the storage was full of mouse, droppings all over the furniture that was stored.

michelene anelli  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kano Guadarrama  |  First Impressions 
Rating:
2.0

Poor layout of storage facility

Ryan Wynn  |  Overall Experience 
Rating:
5.0

N/A

Johnathan Armstrong  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Merari E Fernandez Castro  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

JOSEPH LUMBA  |  First Impressions 
Rating:
5.0

The customer service was great especially that late in the evening.

SALVADOR ZEPEDA  |  First Impressions 
Rating:
5.0

Jenny was amazing, she was incredibly helpful and explained everything that I needed to know. She was extremely friendly and made the check in process super easy.

Krystalle Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LARA HERBOLSHEIMER  |  Overall Experience 
Rating:
5.0

Easy check in and enough room to easily move in!

lindsay cameron  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charles Sims  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carvisa Ransburg  |  Overall Experience 
Rating:
5.0

Super helpful and friendly staff. A bit further away than the Evanston location but worth the drive.

Mark Schirmer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charles Sims  |  Online Move In 
Rating:
1.0

One of the associates was very rude

MICHELLE RAMIREZ  |  First Impressions 
Rating:
5.0

An excellent facility, that kept our stuff safe for several years! Courteous and helpful staff!😊

Scott Allen  |  Overall Experience 
Rating:
5.0

Very satisfied with everything

jean biela  |  First Impressions 
Rating:
5.0

I loved everything about this place! The staff is friendly, knowledgeable and polite.

COLLEEN ROSENTHAL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

vugar nusalov  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roal McLennon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adam Cardoso  |  First Impressions 
Rating:
5.0

Lots of light, door was always open, staff helped me a lot.

jacalyn ahrstrom  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Justin Burnette  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

laurie maybrun  |  Overall Experience 
Rating:
5.0

Great Storage easy access! Angie was real helpful!

Roal McLennon  |  First Impressions 
Rating:
5.0

Angie and her crew did a great job on everything i needed.

Terrill Kirk  |  First Impressions 
Rating:
5.0

Everyone that I had interaction with was very polite and professional,it was a good experience.

STEVE ANDERSON  |  Overall Experience 
Rating:
5.0

Angie was fantastic! Thank you!

Andrea Agazim  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Michael Scaunas  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Laurel Vermillion  |  Overall Experience 
Rating:
3.0

Too much money a month

reynaldo roman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Jackson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kyongche Kang  |  Overall Experience 
Rating:
5.0

The staff is fantastic - everyone was friendly and helpful. The manager (Angie) went above call of duty to help me with arrangements for a container and helped a lot.

Fawn Leigh  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashwani Singh  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Eugene Jr Jones  |  First Impressions 
Rating:
5.0

Great customer service give 100stars

atheer ismail  |  First Impressions 
Rating:
5.0

Thankyou all for making my day a great deal brighter.

JOSEPH STAR  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

NICK SIDERIS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sharon lewis  |  Overall Experience 
Rating:
5.0

The staff and manager at this location are always extremely helpful and friendly. (I drive further to patronize this location.)

VALERIE CINDRICH  |  First Impressions 
Rating:
1.0

I arranged and paid for the unit that was already rented to someone else. My movers showed up to see a lock on my unit and nobody around was available to explain that. Next day the replacement unit was not workable. Total waste of time and money

Lennard Roberts  |  Overall Experience 
Rating:
5.0

The staff was amazing and wonderful customer service!

ENRIQUE CARMONA  |  Overall Experience 
Rating:
5.0

Angoe best manager ever !!!

MICHAEL NICHOLS  |  Overall Experience 
Rating:
5.0

The staff are kind, courteous & very helpful. Thanks Uhaul.

joselito syfu  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

joselito syfu  |  First Impressions 
Rating:
5.0

Great customer service. Ladies upfront were awesome.

ENRIQUE CARMONA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Janet Sevilla  |  First Impressions 
Rating:
5.0

The GM was a very professional and helpful

Luay SWEILEM  |  Overall Experience 
Rating:
2.0

The staff is excellent! The facility is clean and conveniently close for my reasons. My only con is the accessibility to my storage unit.

DERRICK CALHOUN  |  First Impressions 
Rating:
5.0

Thanks for all your help.!!!!!!!

Margaret Fox  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Roy Breezee  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cynthia Delderfield  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sharon lewis  |  First Impressions 
Rating:
5.0

I wish I could remember the name of the guy working at Morton Grove IL uhaul on Sunday morning 7/11/21. He did a fantastic job. I’d been driving all night. Needed storage. I am so grateful for his service. Walked me thru the process with great care.

James Whiteside  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Undraa Ooyo  |  First Impressions 
Rating:
5.0

The two gentlemen that were working on 6/27/21 were very polite and friendly and helpful.

STEVE ANDERSON  |  First Impressions 
Rating:
4.0

I don't feel the storage entrance is secure at all. Anyone can walk in during open hours and roam around. We were in the end storage unit and you didn't know if anyone was around the corner as it was a dead-end and someone could have been hiding there. I did see the cameras, but I feel a large mirror at the end could show if anyone was hiding around the corner. All in all, it was a pleasant experience and we will be using your service again.

Linda Pusateri  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FORREST BLANKENSHIP  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Tenzillo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MEDARDO GALAN LABRADA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edmon Gorial  |  Overall Experience 
Rating:
2.0

I did not appreciate the mouse trap in the unit. I did not appreciate getting invoices and calls regarding owing rent on the unit, after I had already moved out, telling at least 2 employees that I'd moved out.

Matthew Thorpe  |  Overall Experience 
Rating:
2.0

There is a mouse trap in the unit. There's no dollies to use, and I had to lug things up stairs. We will be finding another place to store our things. And would like a refund for the lock we had to buy.

Matthew Thorpe  |  First Impressions 
Rating:
5.0

The people he’s very friendly the manager is the best the parking lot is the best

Tudor Deaconu  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jennifer Mehr  |  First Impressions 
Rating:
2.0

Everything was great, except for the fact that I paid an entire month for a unit I was in for one night.

John Ryou  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Ryou  |  First Impressions 
Rating:
5.0

Thanks

Rosemary Raimondo  |  Overall Experience 
Rating:
3.0

We couldnt get my couch in because of the upper stoop and i had to get rid of it

Danielle Burton  |  First Impressions 
Rating:
5.0

smooth operation.

TOM HOFFMAN  |  First Impressions 
Rating:
5.0

The service was awesome. They meet all of our needs

Scott Oh  |  First Impressions 
Rating:
5.0

The staff here is awesome! Very helpful and accommodating people who do their jobs well.

Mary Smith  |  Overall Experience 
Rating:
5.0

The staff is friendly and helpful.

ashlee Williams  |  First Impressions 
Rating:
5.0

Very nice people very good manager

Tudor deaconu  |  Overall Experience 
Rating:
5.0

Great service, fast and very helpful I recommend this location.

BARBARA MOSCOW  |  First Impressions 
Rating:
4.0

Good

ABDUL RAZAK KHARIWASTAD  |  First Impressions 
Rating:
5.0

Very kind employees that clearly care about their customers.

Jerry Brunning  |  First Impressions 
Rating:
5.0

Charles McDonald Jr, General Manager, is a gem! He was very helpful in every interaction.

Masoud Haghanegi  |  Overall Experience 
Rating:
4.0

So appreciate the nice, helpful, & polite customer service that was given to me after a very long days drive from another state!

Lani Lucky  |  First Impressions 
Rating:
1.0

I never had a unit there but yet they kept an imaginary storage unit on lien for 4 months

Eric Cheverez  |  Overall Experience 
Rating:
4.0

Thank you.

Hristo Ivanov  |  Overall Experience 
Rating:
4.0

Our two packers and movers in Santa Fe were very good, professional in every way. They carefully wrapped each item and loaded our U-Box so the pieces were secured. I would definitely use U-Haul again

Margaret Schermerhorn  |  Overall Experience 
Rating:
5.0

The man that helped me was wonderful. I truly appreciate the time he spent with me explaining options.

Rosemary Raimondo  |  First Impressions 
Rating:
4.0

Thank you,!

Tommy Wille  |  Overall Experience 
Rating:
4.0

The Morton Grove facility was very clean, staff was polite and helpful, and the price was very reasonable and affordable

CANDICE BARGO  |  Overall Experience 
Rating:
5.0

We used a UBox to ship our belongings from Lynnwood WA to Morton Grove. Our experience with the folks at Morton Grove was amazing; they were super organized, polite, and helpful!

Scott Morgan  |  Overall Experience 
Rating:
1.0

General manager of facility was incredibly rude and lacking of any customer service. Defensively saying "What do you want me to do?" is not an appropriate response to a legitimate client concern.

Corey Blake  |  Overall Experience 
Rating:
1.0

I stored an RV there and came back after a long trip and the lost was so full I could not fit my RV into the spot I rented. Left me in a very difficult situation.

DARIN WINCKLER  |  Overall Experience 
Rating:
5.0

I was in a position where I needed to keep my things in storage longer than I had planned. Even before I retrieved them, the staff was super friendly and helpful. I would go to Morton Grove again!

Michelle Miller  |  Overall Experience 
Rating:
5.0

I had no problems.

ELWOOD THOMPSON  |  Overall Experience 
Rating:
5.0

Every one I talked to was extremely friendly and helpful thank you.

Eric Lyle  |  Overall Experience 
Rating:
5.0

Awesome

Eron Nemkul  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane

    Propane service delivered straight to your door!

  • Trucks for Sale

    We have the largest selection in the industry!

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