Customer Reviews for U-Haul Moving & Storage of Meyerland Area

4,265 reviews

6808 Bissonnet St   Houston, TX 77074
(@ Beechnut)

(713) 772-5606

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(713) 772-5606

6808 Bissonnet St
Houston, TX 77074
(@ Beechnut)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Nothing, Austin was awesome and made my transaction very smooth and got me the rental equipment that I needed.

Tirsa G. 
Rating:
5.0

Huh nothing I like it

merci B. 
Rating:
5.0

Only because I was able to talk to a U-Haul representative and he was trying to help with the refund but he wasn't a manager, but no manager on duty

Shadrick T. 
Rating:
2.0

Lazy employees with bad attitudes.

mark B. 
Rating:
5.0

Customer did not leave a comment.

sterling B. 
Rating:
2.0

That small storage space was too expensive! Almost 100 month!!!

Lykama J.  |  Overall Experience 
Rating:
1.0

Your sign in procedure of two contacts, taking photo's of trailer is slow. Car rental companies pride themselves of being quick, why is your process so different. Furthermore you have information on file, do you need the two contacts each time? Seems you don't care about how long and many hoops you force your customers through.

Peter W. 
Rating:
3.0

Customer did not leave a comment.

Jose O. 
Rating:
5.0

Prestan excelente servicio

Osmundo J. 
Rating:
3.0

Customer did not leave a comment.

Hector F. 
Rating:
5.0

Customer did not leave a comment.

rolando M. 
Rating:
5.0

The manager at this location is top notch. Customer service is at its best. I will continue to rent from this location.

LORETTA H. 
Rating:
4.0

Equipment was not clean

Jagdeesh B. 
Rating:
4.0

Customer did not leave a comment.

Elisabeta M. 
Rating:
5.0

Customer did not leave a comment.

Audrina A. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

Everything Was Great!

Ruby O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

hivvsh H. 
Rating:
5.0

Customer did not leave a comment.

Pamela P. 
Rating:
5.0

Ms. Bell was very friendly and helpful so was the gentleman when I arrived my first day

Deborah E.  |  Overall Experience 
Rating:
5.0

I was giving excellent service.

MARTHA V. 
Rating:
5.0

Customer did not leave a comment.

Deborah K. 
Rating:
2.0

I rented a truck at 5pm and was under the impression that my rental was for 24 hours. I got a call at 12 pm stating my rental was over due a hour and I would be charged another day of rental. I've always rented a U haul for 24 hours , not sure why it was different this time. I am highly disappointed I was charged an entire day for going over my time, even I thought the rental was supposed to be returned at 5 pm 🙄😒

Kimberly J. 
Rating:
5.0

Customer did not leave a comment.

ARLENE W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

John Y. 
Rating:
5.0

Customer did not leave a comment.

CORELLA T. 
Rating:
5.0

Thank you Ms. Janet for helping get situated for my long road trip to my new house!

daevonda H. 
Rating:
5.0

Customer did not leave a comment.

MOHAN B. 
Rating:
3.0

Customer did not leave a comment.

Paul M. 
Rating:
5.0

All was very good!

ana julia H. 
Rating:
5.0

Manager was very polite and accomodating

William C. 
Rating:
1.0

Customer did not leave a comment.

Vinith K. 
Rating:
4.0

Customer did not leave a comment.

Ruby O.  |  First Impressions 
Rating:
5.0

Checking with Christian F was simple and quick. He properly explained the returning procedure and gave me quick tips to save money on renting out a Box Truck. I will definitely recommend this particular store as I will be coming back for future rental equipment.

Jonathan B. 
Rating:
5.0

Customer did not leave a comment.

Esther F. 
Rating:
5.0

Customer did not leave a comment.

Gayzetta W. 
Rating:
1.0

Should be ashamed, wasted 6 hours of my time.

Josh M. 
Rating:
5.0

Their customer service is second to none. Thanks to manager Charlie.

Cricket S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mylan H. 
Rating:
4.0

the truck didn't drive well. glad i didn't need to go over 35 mph. extremely loud. didn't fell safe it in. i have rented before from this location and others and this is the first experience that i felt unsure i was going to make it back. i only went 15 miles. transmission didn't shift gears well

leslie M. 
Rating:
3.0

Customer did not leave a comment.

Larry R. 
Rating:
5.0

After some initial problems the employees went above and beyond to get me a rental truck. UHAUL needs to be more clear on license requirements re: Canadian/International. It is odd that a Canadian drivers license is not recognized as "International" by UHUAL. I have rented vehicles all over the world and never run into a problem. Thanks to the employees at this location for sorting out the problems and getting my U.S. born wife a rental.

James U. 
Rating:
3.0

Customer did not leave a comment.

Sarah G. 
Rating:
1.0

I was charged $15 for fuel replacement when I only drove, round trip, 4 miles. The move I was scheduled to do had cancelled, so I ended up not using the U-Haul. The manager that checked me in said I would have to still be charged for an in town trip, and I was fine with that. Now, after receiving my receipt I noticed the fuel charge and began immediately asking how could the fuel hand move as much as they recorded if the truck was only driven 4 miles. The young man checking me out was even puzzled, and went to inquire of the manager, who recorded fuel and mileage, how this was possible. She would not budge, nor talk to me to explain her fuel reading. Maybe she was having a bad day that morning, but I wouldn't recommend that type of service to anyone.

SHELDON H. 
Rating:
1.0

They are not behaving good. The customer was very experienced with this U-Haul.

Omid M. 
Rating:
5.0

Customer did not leave a comment.

Joseph V. 
Rating:
5.0

Customer did not leave a comment.

Dorcas M. 
Rating:
5.0

Customer did not leave a comment.

William R. 
Rating:
3.0

Actually this was not my location. I went to the location I preferred but they changed my location and charged me for additional miles.

Rakesh M. 
Rating:
5.0

Customer did not leave a comment.

Dorcas M. 
Rating:
5.0

Customer did not leave a comment.

Roger A. 
Rating:
5.0

Exelente person en frente Kien rento amable mente gracias

Maria G. 
Rating:
5.0

This location is my preference because I have never had bad service.

Veesther R. 
Rating:
5.0

Customer did not leave a comment.

Marlena -. 
Rating:
1.0

I have no ideal what I was charged the $50 for

Jim S. 
Rating:
5.0

Customer did not leave a comment.

Louis H. 
Rating:
5.0

Exselente serviccio

Maria G. 
Rating:
5.0

Customer did not leave a comment.

Lori K. 
Rating:
5.0

Customer did not leave a comment.

MIGUEL A. 
Rating:
5.0

Customer did not leave a comment.

Kevin R. 
Rating:
3.0

Customer did not leave a comment.

Kimberly O. 
Rating:
5.0

Excelente servicio

jose M. 
Rating:
4.0

Customer did not leave a comment.

arun B. 
Rating:
4.0

Customer did not leave a comment.

Myeong chan L. 
Rating:
5.0

Great location, helpful staff. I had a storage unit at this location for 5 & 1/2 years. No issues with the location or staff.

richard g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael R. 
Rating:
5.0

Customer did not leave a comment.

Brian W. 
Rating:
4.0

Customer did not leave a comment.

debra C. 
Rating:
5.0

Friendly & professional staff. Clean & secure facility. Overall great experience start to finish.

Victoria H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ena W. 
Rating:
5.0

Everything went very well. Would not change a thing

MIKE S. 
Rating:
5.0

Customer did not leave a comment.

paul G. 
Rating:
5.0

Customer did not leave a comment.

ROBERTO S. 
Rating:
5.0

Excellent service.

Michael F. 
Rating:
5.0

I am very grateful to one of your employees who really assisted me and helped me resolve a very difficult situation with my move. I believe her name is Narnia and she is fantastic!

BettyD R.  |  Overall Experience 
Rating:
5.0

Fast service,,, Knowledgeable staff on duty. Pleasant office environment

Kyle S. 
Rating:
2.0

The girl was rude. And had a nasty attitude.

Dominique D. 
Rating:
5.0

The manager was great and really was attentive to my request.

Calvin S. 
Rating:
5.0

Nothing to improve me you have a good and excellent service

JOSE A. 
Rating:
1.0

Hi, i forgot couple boxes inside the truck and they charged me $25 for cleaning them. Its way overpriced for that. I would take them of if they asked me to do it. Its just 2 minutes work. Its not fare.

Cihangir D. 
Rating:
1.0

I have been a U-haul customer for a long time and a lady made private questions to me no allowed like why I have two phones. Also she asked me to provide multiple contact names and phone numbers, she called all of them to ask if they know me, I'm ok with that but asking too many questions I think she used unnecessary way to check my status as a customer. I think he was kind of racist towards me. I am not a criminal.

Henry A. 
Rating:
4.0

N/A

LAKEETA D. 
Rating:
1.0

Customer did not leave a comment.

DIEGO T. 
Rating:
5.0

Customer did not leave a comment.

Mark K. 
Rating:
3.0

Customer did not leave a comment.

redwan A. 
Rating:
5.0

Manager was in constant contact starting a couple days before. Was very accommodating and found a way to make it happen when obsticles arose.

Logan K. 
Rating:
5.0

Customer did not leave a comment.

Jose Z. 
Rating:
5.0

Customer did not leave a comment.

Hui-Hsing W. 
Rating:
5.0

Everything is fine

Johnson C. 
Rating:
5.0

Customer did not leave a comment.

Luis A. 
Rating:
5.0

Customer did not leave a comment.

Osman V. 
Rating:
1.0

The service representative (Hollie at Meyerland) WAS RUDE as can be. She chastised and belittled me for my return time which was an hour over the time for the 24 hour cycle for the rental. It almost seemed like she enjoyed the punishment of the $50 dollar penalty. Yall are a huge company and I'm sure no one will read this or care, but I think being an hour late on a 24 hour rental return resulting in a $50 dollar fine is EXCESSIVE. I also don't feel it is professional to “rub in” the penalty. I had a family emergency that hindered me getting it back on time and when she called and told me, “obviously I YOU ARE WAY OVER the grade period of 15 min…and” I Cannot help you” I said, “well fine….you've lost my business.” I'm sure you could care less. Not even sure why I bothered with this.

MARK D. 
Rating:
5.0

Manager was magnificent Charlie's one-of-a-kind!

Mat G. 
Rating:
5.0

Nothing! Customer service was excellent!

Sally W. 
Rating:
5.0

Customer did not leave a comment.

Hector D. 
Rating:
5.0

Customer did not leave a comment.

Estalin P. 
Rating:
5.0

Customer did not leave a comment.

JOHNATHAN F. 
Rating:
5.0

Customer did not leave a comment.

Cathe S. 
Rating:
3.0

The original location i was sent to was closed even though they were supposed to be open. I had to drive to the Bissonnet location due to the first locations error. Upon arriving at the bissonet location i was able to get everything handled. Calberts Tax Service LLC 9639 Fondren Rd Houston, TX 77096

Trishti G. 
Rating:
5.0

Customer did not leave a comment.

Edgar G. 
Rating:
5.0

It was a night drop off and we thank them for their service even though we didn't meet anyone at the drop off due to the office closing time.. Thanks again for the vehicle and the customer service..Have a Blessed Holiday 🦃 Thanksgiving

Rina G. 
Rating:
5.0

Customer did not leave a comment.

Charles S. 
Rating:
5.0

Customer did not leave a comment.

Hayat M. 
Rating:
5.0

Customer did not leave a comment.

Jose A. 
Rating:
5.0

Customer did not leave a comment.

francisco R. 
Rating:
5.0

Customer did not leave a comment.

Marty R. 
Rating:
5.0

Todo está perfecto soy muy amables

evencio B. 
Rating:
2.0

Customer did not leave a comment.

sebastian P.  |  First Impressions 
Rating:
1.0

The tire on the trailer had a cut in the sidewall! When i pointed it out, they just acted like, oh well! Then they said, the one that was available was an upgrade because it had a gate. I just did your job by inspecting your equipment and possibly saved someone from an accident and ask you day is, "that will be$5 more for the safe one! Also, this location indicated that because they operate in a high crime area, they're required to obtain 2 phone numbers to call before renting. Let's think about this logically, if I'm really a criminal, wouldn't I just give you the number of 2 more criminals to call? Treat people respectfully! You knew your location was high crime BEFORE you decided to open. So like Hertz and just call the cops on the bad actors! This place sucks!

Ivory Y. 
Rating:
5.0

I was with them for a long time and I had no problem with them at all I will rent from them again😍

MARY C.  |  Overall Experience 
Rating:
5.0

This is by far the best U-Haul location i've ever used. Very clean, they don't treat you like a criminal wanting to run off with their equipment.

Audalio D. 
Rating:
5.0

Customer did not leave a comment.

Kimberly G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

prince a.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ABDOUL T.  |  Overall Experience 
Rating:
5.0

Short term renting for a moving thanks

Artemio G.  |  Overall Experience 
Rating:
5.0

I've always chosen this U-Haul location in Meyerland, precisely for the outstanding friendly, yet professional customer service! The staff that has assisted me have been top notch! I give the a Gold Star, 5 Star, the highest award and a super raise $$!! To the boss(es), please consider them for a nice healthy raise! Keep your smiles on! I will continue to be a customer and certainly refer friends and family.... I've already referred! Thank you! God Bless! L.Sanchez

laura s.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

anjelisha j.  |  Overall Experience 
Rating:
5.0

Bell was fabulous.

DAVID C.  |  First Impressions 
Rating:
5.0

Fueron muy amables me gustó mucho la atención que me brindaron

delmer C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hope R.  |  Overall Experience 
Rating:
5.0

Great, friendly, helpful staff. Good prices on boxes. Only negative was the security system was down for a while but I still had access.

Bruce S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tamekia W.  |  Overall Experience 
Rating:
5.0

Thanks, in and out, real easy

DAVID B.  |  Overall Experience 
Rating:
5.0

Thank you bell

Virginia A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marilan R.  |  Overall Experience 
Rating:
5.0

Awesome customer service

Daniel G.  |  First Impressions 
Rating:
3.0

The system was down and I had to use the temporary passcode as everything else to to get inside the door. I was told what I wouldn't be able to do something over the phone. And I kept hearing negative stuff through the time I got the storage space and the U-Haul truck

Leaarion N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ASHLI G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katherine J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angela C.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Areal S.  |  Overall Experience 
Rating:
5.0

Mr. Crawford was very accommodating too help his long-term customer......Thank you so much...right now using different locations. I'm very faithful to UHAUL 😊

Lavonne J.  |  Overall Experience 
Rating:
5.0

Es la segunda vez que rento en este lugar y he recibido buen trato

carla o.  |  First Impressions 
Rating:
5.0

Great customer service, the manager said his assistant were always polite and courteous and they both really helpful in my situation.

Raymond M.  |  Overall Experience 
Rating:
4.0

Good company

Luis P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Erigardo G.  |  Overall Experience 
Rating:
5.0

The people at this particular one are very helpful and professional

Daniel E.  |  Overall Experience 
Rating:
5.0

I received excellent treatment and courtesy and especially Charlie the manager going beyond the normal. If ever returning to Houston I would go to Charlie store.

JOEL W.  |  Overall Experience 
Rating:
1.0

Charles was very rude and dismissive on the next morning of me returning the U-Haul truck he didn’t even ask me if I had any issues or anything he was dismissive and rushed me to the point where a week later I went ahead and canceled the storage because if the customer service of the hospitality is the way that Charles gives it and if he’s in a roll of leader ship there is no way that I can do business with this company at this location.

Dean and Michele M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HENRY W.  |  Overall Experience 
Rating:
5.0

I rented a storage room in 12-22. For some reason, the "Auto Pay" was not set up correctly and was considered "late" on my next payment. I went to the location to correct the problem. The Assistant Manager, Ms. Narmin Ortega was extremely helpful in getting this problem resolved. She was very courteous and explained every step of the process in rectifying the problem. She made sure that the "Auto Pay" was instituted and this problem would not occur again. She is to be commended for her professionalism and knowledge of the U-Haul administrative process.

james s.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

mario r.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samuel R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shatia A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

geronimo r.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Monique s.  |  First Impressions 
Rating:
5.0

Perfect price perfect timing perfect unit

latia b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Phillip B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Ivar H.  |  Online Move In 
Rating:
5.0

Muy bien

hugo r.  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Jesus A.  |  First Impressions 
Rating:
5.0

Love it

troy B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

COLETTE H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marilan R.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rum C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LaDashe P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roderick J.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

jasamine s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Elizandro A.  |  First Impressions 
Rating:
5.0

They with the blue eyes is awesome I forgot his name but his customer service is great

Drechell M.  |  First Impressions 
Rating:
5.0

Buena atención y rapidez en el servicio

Ernesto C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marchele H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

aukia R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hannah W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Celestina A.  |  Overall Experience 
Rating:
5.0

Very pricey .

Cheryl H.  |  Overall Experience 
Rating:
5.0

Love the fact they was patient and understanding also had a smile on my face when leaving

Latoya J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tara G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edna B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

HENRY W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

latoya f.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

MEGAN D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hannah W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

loy s.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ANGELIQUE J.  |  Overall Experience 
Rating:
4.0

The staff was real helpful. They really made the trip less tedious.

cynthia t.  |  First Impressions 
Rating:
4.0

Friendly and helpful service

loy s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lori V.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Shaniqua C.  |  Overall Experience 
Rating:
5.0

Red headed guy who took care of me was awesome. Great service and very helpful

Jimmy Z.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

OLUGBENGA I.  |  Overall Experience 
Rating:
1.0

Location is full of crime and drugs. I used the unit for two days, until I found a nicer and safer storage facility

Julie G.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jamira R.  |  First Impressions 
Rating:
5.0

Every staff member that assisted me during both the truck rental and storage unit rental processes we very efficient and helpful. I highly recommend this location.

LAURA P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheryl H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHANISHA ANN M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Renea b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jamell T.  |  First Impressions 
Rating:
5.0

Charles and the staff of Uhaul were professional, polite and very helpful. I will definitely be back.

Cherelle M.  |  First Impressions 
Rating:
5.0

This place and facility was the greatest experiences me and my family has ever had and we truly do appreciate all the assistance that was to offer.

DARRIL B.  |  Overall Experience 
Rating:
1.0

The GM would benefit from customer service training.

Britney M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Debra C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Adrian R.  |  Overall Experience 
Rating:
5.0

Never had a problem since 2017 . Staff was always helpful and kind. Thank you for the services rendered.

carolyn b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARCELL B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EVELYN R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EDWARD L.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ADDIS K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicole E.  |  Overall Experience 
Rating:
5.0

Great service

Carmen P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Victoria t.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GRACE I.  |  First Impressions 
Rating:
5.0

Charles or Charlie (Manager at Bissonet location) was Amazing. We arrived to unload a Uhaul we rented 1 way from Missouri 45 min before closing and the manager greeted us outside, helped us use our code to gain access and showed us to our unit. The unit was smaller then I expected and I went into office and inquired about a larger unit. Charles was very through and accommodating and found us the perfect size within our budget. He also suggested I call the 1800 number and see about dropping the uhaul at his location to make it easier for us seeing as I would have had to drive across town to drop it off. Once I spoke to a customer care agent it was no issue moving my drop location to the Bissonet store. I was So Happy and Impressed with the customer service Charles gave us and the attentiveness given so close to him getting off work. Thank you so much!

Travis K.  |  Online Move In 
Rating:
5.0

Charlie and his team were true professionals. Shorthand because release of an employee. They stepped up there game and provessed each customers demans and concerns. After 60 yrs. U-haul is the best. My opionion. I will recommend u-haul foreever. That is how you succed. Give that kudos.

ALLEN K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

suzanne K.  |  First Impressions 
Rating:
4.0

Overall good experience but long wait times and had to dispose large couch because was unable to position couch to get into storage room. This wasn’t due to storage size moreso narrowness of walkway. The other option was to purchase another storage 🤦🏾‍♀️Aside from these things experience was good.

Shaniqua C.  |  First Impressions 
Rating:
5.0

GOOD CUSTOMERSERVICE,FRIENDLY,HELPFUL,

MARIA c.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DENNIS C.  |  Overall Experience 
Rating:
5.0

Excellent service always!

Fonda B.  |  Overall Experience 
Rating:
5.0

Charlie and Sarah were super helpful and knowledgeable about their facility. Even though it’s an older property, they’re clean and well maintained.

Julia H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Casey H.  |  First Impressions 
Rating:
5.0

Greatly appreciate the staff. Sarah, Bobbi, Charlie, Austin - Thank you all!

Lesley B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Curtis T.  |  Overall Experience 
Rating:
5.0

Sarah Baron was a knowledgeable employee very efficient about the company, very QUICK on her standrad, she deserves Lunch are something 👌, she is about BEST U- haul employee I Have deal with, that has consistent about what she know, I had been RENTNG from this company over 20years, first time ever comfortable with a U-HAUL THANK YOU VERY MUCH LAVONNE AUSTIN-JONES

Lavonne J.  |  First Impressions 
Rating:
5.0

La persona que me atendió fue muy amable y una exelente persona

javier p.  |  First Impressions 
Rating:
4.0

Only 4 start because is no light inside de storage unit and no cart to help me to carry my stuff.

Veronica H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DENNIS C.  |  First Impressions 
Rating:
5.0

The lady who took care of me was Absolutely Amazing kind, respect and extremely helpful in making my decision on unit size and the BONUS was the cleaning lady she had that unit clean and smelling fresh!

Fonda B.  |  First Impressions 
Rating:
5.0

**** 5 STARS experience start to finish!! Kudos to all staff members!! Thank you!

Lesley B.  |  Overall Experience 
Rating:
5.0

Sarah and other office member (I am sorry I did not get his name) were absolutely exceptional! Juggled a busy lobby and maintained a level of remarkable professionalIism. *****Special appreciative recognition to Sarah who’s knowledge, and quick thinking made for a positive experience. The guy returning the trucks outside was top-notched - and kept the lot well organized. I would highly recommend this location without hesitation. Thank you all again - Y’all are a phenomenal crew!

Lesley B.  |  First Impressions 
Rating:
5.0

I didn’t get the name of the woman that worked there but she was absolutely incredible. Friendly and offered to show me all the storage rooms with a friendly attitude. I had to see probably 4 or 5 different rooms, she went through all the options with me and then helped me get a moving truck too. She was great!

Mitchell G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kennedy W.  |  First Impressions 
Rating:
4.0

I have loved everything about my experience with U-haul at Meyerland so far. I'm glad i chose this location and have been given helpful service since day 1.

MARCELL B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christine C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicole E.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Avery W.  |  Overall Experience 
Rating:
4.0

The only issue I had with this storage facility was the hours to access the unit. Other than that the facility is fantastic and employees were helpful and resolved any concerns

Angelica D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diane W.  |  First Impressions 
Rating:
4.0

My access card and code don't work but that's the only thing that was wrong.

Christine C.  |  First Impressions 
Rating:
5.0

Highly recommend all my friends and family.

Maria R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Regina Garza M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicole E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicole E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ana C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RAYON S.  |  Overall Experience 
Rating:
5.0

Jordan, The customer service was excellent! I must give , Jordan, and the staff credit for there fast service and professionalism. I recommend that every one of your Uhaul establish watch what Jordan and his staff do on a regular day. Truly impressive!!!! I will be using you all again on my next move!

Terrell C.  |  Overall Experience 
Rating:
5.0

Enjoyed

CARRIE N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Silvestre S.  |  First Impressions 
Rating:
4.0

Was disappointed that they wouldn't offer a discount on a storage area (8×4×6) that had a large drainage pipe in corner of unit that took up approximately 1 square foot

matthew i.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Edward L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maria R.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

SERGIO C.  |  First Impressions 
Rating:
5.0

Just know I will be coming back, great customer service and reasonable prices

Syverta S.  |  Overall Experience 
Rating:
4.0

This was a very expensive space but Jorden Lewis and the staff were well trained and generally excellent and so compensated somewhat for the excessive cost. They never did get the alarm glitch straightened out and after about a dozen tries I just gave up and learned that after what seemed like eternity, the alarm stopped. Surely the neighbors got tired of hearing all the noise and the police never did come so I would say the alarm really does not work except as an irritant. I suppose it is something that can be advertised to some advantage and probably a standard for U-Haul.

Dean E.  |  Overall Experience 
Rating:
4.0

Everything was amazing just Wish they Would have more storage units

alma f.  |  First Impressions 
Rating:
5.0

I'm coming back again when I have to store things in the future

jack P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yolanda G.  |  Overall Experience 
Rating:
3.0

It is not a place after arriving you feel your belongings is safe. People from the street or neighborhood hanging out there. The entrance/exit door did not and would not work properly. The office workers and manager could not operate the door!

Jacqueline S.  |  First Impressions 
Rating:
4.0

The only disappointment that I encountered was closing out my account before the monthly payment date and NOT recieving any type of refund.

Cassandra S.  |  Overall Experience 
Rating:
5.0

Great service

jack P.  |  First Impressions 
Rating:
5.0

Jordan was a Awesome Mgr

PATRICIA H.  |  Overall Experience 
Rating:
5.0

Thanks

Herbert F.  |  First Impressions 
Rating:
5.0

Great location, good customer service

Syverta S.  |  First Impressions 
Rating:
5.0

A really good storage outfit always looks very clean helpful staff would recommend them highly Al Jones

ALFRED J.  |  Overall Experience 
Rating:
4.0

Long wait time but the young lady who assisted me with a storage was very efficient and nice. I would recommend.

Keisha L.  |  First Impressions 
Rating:
5.0

Jordan and Sidney, the young lady was very helpful ! They both go beyond and above to please the customers. I will definitely recommend this location to my family and friends and word of mouth.

charlie b.  |  Overall Experience 
Rating:
5.0

Jordan, Thank you for being patient with your me! I want to give a public apology to you. I was rude when called because of the situation but you stayed calm :) it wasn’t personal! Great Service

Cierra T.  |  Overall Experience 
Rating:
5.0

Great customer service and representative keep up the great work

stanley d.  |  First Impressions 
Rating:
4.0

My only complaint is the price for my small storage unit but otherwise the location and service were excellent.

Jovanna D.  |  Overall Experience 
Rating:
5.0

The time I was with email storage over the past years was not intended as the relevant pronounced choices of choices. Service was ok to negative and ok to better. 281-409-1004/ 2016-2019 different.

Rachel H.  |  Overall Experience 
Rating:
5.0

Super friendly and accommodating.

shyla t.  |  First Impressions 
Rating:
5.0

Great people that work there. No issues with my many needs.

Jeffery J.  |  Overall Experience 
Rating:
1.0

Regrets .

Thompson A.  |  First Impressions 
Rating:
5.0

Had a bit of a miscommunication over my unit to start, but management was super nice and willing to go above and beyond to help me out, so I'd definitely recommend this location!

Samantha W.  |  Overall Experience 
Rating:
5.0

The staff at Meyerland U-Haul were great.

Mary W.  |  Overall Experience 
Rating:
4.0

Did ok !

charlie b.  |  First Impressions 
Rating:
5.0

Great employee and great service, keep up the excellent work

STANLEY D.  |  Overall Experience 
Rating:
5.0

great

Michael S.  |  First Impressions 
Rating:
5.0

Good

Francisco P.  |  Overall Experience 
Rating:
5.0

Great Service!

Ruby O.  |  Overall Experience 
Rating:
4.0

hurricane Harvey force me to storage which was greatly needed.

Timothy E.  |  Overall Experience 
Rating:
4.0

I recommend this location

davine d.  |  Overall Experience 
Rating:
3.0

Storage was just right, not what I expected but it got the job done.

rachel b.  |  Overall Experience 
Rating:
5.0

N/A

daniel c.  |  Overall Experience 
Rating:
5.0

Every employee that I worked with was kind and helpful. Many thanks.

delaney o.  |  Overall Experience 
Rating:
4.0

Friendly staff. No problems.

Susan T.  |  Overall Experience 
Rating:
5.0

the time that I rented a unit in u haul everything was perfect. thanks

BLANCA R.  |  Overall Experience 
Rating:
4.0

The only issue is that is is difficult to get hold of the office by phone and there is always a pretty long wait time on location itself.

Aliza M.  |  Overall Experience 
Rating:
5.0

Always had friendly service and access when needed

Linda P.  |  Overall Experience 
Rating:
5.0

It was easy to use and I like that I could use a room that’s elevated so I didn’t have to worry about flooding

Maite L.  |  Overall Experience 
Rating:
5.0

Never felt unsure about anything. The staff were all very helpful and great. Best storage facility i have used yet. Thanks again, for all the help.

Maria U.  |  Overall Experience 
No reviews have been submitted for this location.

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