Customer Reviews for U-Haul Moving & Storage of Mechanicsburg

10,186 reviews

4725 Gettysburg Rd   Mechanicsburg, PA 17055
(@ Rt 15, Between Moes Bar and Grill & The Sun Light Diner)

(717) 763-7677

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(717) 763-7677

4725 Gettysburg Rd
Mechanicsburg, PA 17055
(@ Rt 15, Between Moes Bar and Grill & The Sun Light Diner)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Wine Storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great and friendly customer service Thank you

Hannah W 
Rating:
5.0

Customer did not leave a comment.

David M 
Rating:
5.0

Self pick up through the APP was a nightmare, put us 45 minutes behind for the day. Drop off with employee help went fantastic.

Mark D 
Rating:
5.0

Customer did not leave a comment.

tim l 
Rating:
5.0

Excellent customer service

Autumn S 
Rating:
5.0

Customer did not leave a comment.

ADAMARIS R  |  Overall Experience 
Rating:
4.0

Make sure of one way drop off location is correct. I had a problem with that.

Timothy S 
Rating:
5.0

I came to rent a 4x7 trailer on Friday! While all is good , I wouldn’t recommend any of my friends to go through what I went with that guy I found , I’ll try to check his name . I do not wish to find him again next time I come to U-Haul, he basically made me feel like I did wrong to come to U-Haul looking for service even though it was as not free ,as a regular client , he treated me roughly, he questioned me why I needed the trailer until following day yet it was already around 6pm when I was renting it, he had dark glasses on while talking to me , all the questions I asked him he wouldn’t answer them but question my question, it was an horrible experience!! He kept swearing 🤬 while doing my rental contract, at some point he : this’s getting on my nerves 😬! He went on gave a different trailer than the one I picked and said they were all same …he came from the building to the trailer on bike and confused me with directions, he asked me with strong tone : sir where is your cords ?? I know I have found som many nice customers care oriented people , including the one lady and the young I found yesterday while returning the trailer , really I mean what I am saying and I can even come to point on him , he so unfriendly to me as if it was his dad business and I was just coming to beg for a free service, yet I was paying for it !!!

Jean-Claude N 
Rating:
5.0

Customer did not leave a comment.

Anthony V 
Rating:
2.0

Why did you charge me environmental fee? I rented a van to move furniture not equipment to extract gas or petroleum from underneath PA ground. The tax is 6% in PA . Why did you charge me a tax of $6.70 for a balance of $83.68??? The whole balance is $92.38 for 2 hours rent from 19h07 to 21h00.

Youssef F 
Rating:
5.0

Customer did not leave a comment.

Dennis B 
Rating:
5.0

Customer did not leave a comment.

Kenneth C 
Rating:
5.0

Customer did not leave a comment.

John K 
Rating:
5.0

Customer did not leave a comment.

Barbara G 
Rating:
5.0

Customer did not leave a comment.

Michael K 
Rating:
5.0

Customer did not leave a comment.

Janine S  |  Online Move In 
Rating:
5.0

Very smooth transaction and the agents I worked with were extremely helpful. The only thing I would say is that $240 seemed pretty pricy for a 24 hour rental of a simple cargo van.

Barry E 
Rating:
5.0

Customer did not leave a comment.

Sean L 
Rating:
5.0

Customer did not leave a comment.

Mike M 
Rating:
5.0

Customer did not leave a comment.

Sidier P 
Rating:
3.0

Employee was a rude know it all. I felt like an inconvenience.

Chad A 
Rating:
5.0

Customer did not leave a comment.

STEVE F 
Rating:
5.0

Customer did not leave a comment.

Tahar B 
Rating:
4.0

Customer did not leave a comment.

Mario B 
Rating:
4.0

Customer did not leave a comment.

Donna D 
Rating:
5.0

Dropped my trailer off in the morning of April 3rd @ about 8:00 AM - it was cold and rainy, and it was busy - many people in the office. Yet the lady who helped me move the trailer to a place she wanted and unhook was cheerful and friendly - I wish I knew her name as she deserves a raise!

Jerod G 
Rating:
5.0

Customer did not leave a comment.

Brian A 
Rating:
5.0

Customer did not leave a comment.

Tobin R 
Rating:
3.0

I rented a 10' box truck and hand dolly. Plans fell through so I never even opened the back door, and did nothing but drive the truck to and from the plan location. Rep calls after I drop off truck and says the dolly is missing. I told him I had no idea if there was even a dolly in there because I never opened the door. So far I haven't been charged for the dolly. Other than that, it was a good experience.

Kenneth Z 
Rating:
5.0

Customer did not leave a comment.

Michael K 
Rating:
5.0

Very helpful staff, he even replaced the blown fuse on my truck so the lights on the trailer would work!

Daniel B 
Rating:
5.0

Fast check in and check out and good service.

Youssef E 
Rating:
5.0

Customer did not leave a comment.

Daniel A 
Rating:
4.0

The recent contact was by phone to pay storage rental, so several of the questions don't apply.Thwre was a wait time , but other customers were ahead of me .

PATRICIA M  |  First Impressions 
Rating:
5.0

Nothing! Keep it the same, great customer service!

Allan C 
Rating:
5.0

Best Uhaul experience I've ever had. I felt safe knowing I wouldn't get ripped off.

Justin E 
Rating:
5.0

Customer did not leave a comment.

JUAN R 
Rating:
5.0

Customer did not leave a comment.

Georgia L 
Rating:
5.0

Nothing

Debra B 
Rating:
5.0

Customer did not leave a comment.

Michael K 
Rating:
1.0

Back door of the truck leaked while in transit on the highway in the matter of a few hours. It was misting rain. Damaged $4,250+ worth of furniture by saturating a stearns & foster mattress, box spring & a high end sideboard. The sideboard was destroyed with the water damage & the mattress/box spring took days to dry & are covered in the rust colored stains that ran down the sides of the 26 ft truck’s door. The door was stained matching this & we took videos/pics on the scene showing it all. Beyond a doubt. Insurance was a joke & covered nothing whatsoever when provided all the things they required. Never have I experienced such a loss in a move. Uhaul washes their hands (pun intended) of all responsibility. Truck was negligently leaking water when it absolutely should not have had this issue. Even in heavy rain, which this was not. Will never recommend nor trust them to do business again. Catastrophic loss incurred by us & it is disgusting.

NATALIE Y 
Rating:
5.0

Well organized, friendly, helpful. Will always use this location.

wendy d 
Rating:
3.0

In the past trailers were clean, however the trailer that was assigned as my rental was covered with some type of oil on the trailer floor. The tiedown straps were greasey.

William M 
Rating:
5.0

Customer did not leave a comment.

wendy d 
Rating:
3.0

My total was 50 sum odd dollars but 75 was taken. I was told 18 dollars and some change was being out back on my card but they took the whole 75 so I’m not understanding why

Joshua G 
Rating:
5.0

As with pick-up, the drop off process was very easy. Thanks for an excellent experience.

david k 
Rating:
5.0

Excellent counter and hitching support. Had some water leakage in from the roof. I reported same to the receiving UHaul agent.

Bradley S 
Rating:
4.0

Dent on passenger side of truck. It was not disclosed to me before I got to use the truck. I took pictures of side of the truck as proof of damage to truck. Day I rented the truck it was raining. Having to stand in the rain to take pictures of damage was very irritating. If U-HAUL was honest about previous damage, I would not have to be forced to get my phone wet and myself wet to take pictures of damage!

Julie H 
Rating:
5.0

Customer did not leave a comment.

John S 
Rating:
5.0

Customer did not leave a comment.

Javed I 
Rating:
5.0

The staff was friendly and thorough in providing me with the equipment I needed. I purchased tie down straps there at the store and didn’t need to find them elsewhere.

William D 
Rating:
5.0

Lower your prices!!! :-(

MICHAEL S 
Rating:
4.0

Customer did not leave a comment.

Marc M 
Rating:
5.0

The gentleman that helped getting the trailer hooked up was very friendly and helpful.

Jacob N 
Rating:
5.0

Customer did not leave a comment.

Tony B 
Rating:
5.0

Customer did not leave a comment.

Mark P 
Rating:
2.0

Customer did not leave a comment.

Nick C 
Rating:
5.0

Nothing at this time.

EDUARDO L 
Rating:
5.0

Customer did not leave a comment.

Douglas H 
Rating:
5.0

Friendly, quick and efficient staff.

Thomas K  |  First Impressions 
Rating:
5.0

Nothing. All was great!!

James P 
Rating:
5.0

Customer did not leave a comment.

James R 
Rating:
5.0

Great experience from short check-in, drive and returj

Susan S 
Rating:
5.0

Customer did not leave a comment.

Linh N 
Rating:
3.0

Process was simple and easy. No problems

Emily C 
Rating:
5.0

Customer did not leave a comment.

Megan K 
Rating:
5.0

Great service. Interacted with 3 people today and all of them were professional and very helpful at the same time.

John R 
Rating:
5.0

Customer did not leave a comment.

Laura P 
Rating:
5.0

Customer did not leave a comment.

Whitley J 
Rating:
5.0

Great customer service, friendly, helpful, made everything simple.

ROBERT Z 
Rating:
1.0

We rented a van and picked it up while it was dark. We had it for less than an hour and only a ok it 3.9 miles straight to a driveway and back; when we returned it they tried to say we damaged the bumper because there was an undocumented dent. We didn’t see the dent because the location of the van was parked nowhere near lights, but when you return the vehicle it is parked under an awning with multiple floodlights. Now we are being charged for damage we didn’t have anything to do with.

Alexandra R 
Rating:
5.0

Customer did not leave a comment.

Marina M  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

asia s  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joseph U 
Rating:
5.0

Customer did not leave a comment.

Jason C 
Rating:
5.0

Customer did not leave a comment.

Aaron H 
Rating:
5.0

Best customer service I have ever received that a U-Haul. Hands-down.

Jordon R 
Rating:
5.0

I have used U-Haul of Mechanicsburg several times in the past. We have never had issues and the people are always friendly and helpful.

Mark R 
Rating:
5.0

Super service from start to finish. A top rate operation.

PHILLIP E 
Rating:
5.0

Customer did not leave a comment.

Barbara B 
Rating:
5.0

Customer did not leave a comment.

George F 
Rating:
5.0

have someone spend a few minutes with each customer to familiarize them with the vehicle they are renting.

scott d 
Rating:
1.0

Filed an official complaint for being verbally attacked at the location and never got a follow up at all. Still waiting for a refund.

Danielle B 
Rating:
5.0

Customer did not leave a comment.

JEFFREY E 
Rating:
4.0

The truck shut down the very next day. Apparently something wrong with the ignition.

junior a 
Rating:
5.0

Very accommodating and organized. Was in and out in less then 5- 10 minutes.

Mike M 
Rating:
5.0

Fantastic service, friendly, efficient, and polite. Very well run.

Hope E 
Rating:
5.0

All good except mirrors on the truck were tightened so that they could not be adjusted. I had allen wrenches but not the right size. Made for an uncomfortable experience not being able to see around me on either side.

Kerry D 
Rating:
5.0

Patrick was amazing!!! Will definitely use this facility again. Thank you so much!!!

Pamela P 
Rating:
5.0

Customer did not leave a comment.

Sandra B 
Rating:
5.0

Customer did not leave a comment.

brian s 
Rating:
5.0

Customer did not leave a comment.

DANIEL M 
Rating:
5.0

Customer did not leave a comment.

jay c 
Rating:
5.0

Nothing to improve! Very well run location. Excellent customer service!!!!!!!

Bruce G 
Rating:
5.0

Customer did not leave a comment.

Billy G 
Rating:
5.0

Van was dirty outside like an attempt to clean was made but not thorough. I guessed at mileage not knowing exactly how many trips and actually made four and not the three I estimated. Customers should nit be penalized for being under their guesstimate. Seems like an opportunity to gouge. Charge x amount per mile and leave it at that.

robert H 
Rating:
3.0

Customer did not leave a comment.

WILLSHIRA A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

barry m 
Rating:
5.0

Customer did not leave a comment.

Brendan B 
Rating:
5.0

Customer did not leave a comment.

Michael K 
Rating:
5.0

Very professional the front desk gentleman that did my order thank you

Jose E 
Rating:
4.0

Customer did not leave a comment.

John S 
Rating:
5.0

Friendly and courteous staff. Quite efficient.

Brian M 
Rating:
5.0

Customer did not leave a comment.

Brian B 
Rating:
3.0

Lower your rates, way to expensive, used the truck for about 3 hours and was still charged over $100, really not cool!

Paxton S 
Rating:
5.0

Excellent and very accommodating! Like the service pretty much 😊😊

Mia M 
Rating:
5.0

Maria was GREAT to work with. Since it was dark (6PM) when I picked-up the Truck, I was concerned about the "damage marks" on the outside of the truck, so I took a couple pictures & showed the pictures to Maria. She said "Do no be concerned, you have pictures that show the "damage before you left the parking lot." I felt relieved and satisfied. I would consider renting from Uhaul again the next rime I am in need of a Box Truck OR trailer, etc. The PRICE was GREAT. My experience with the people I was in contact with was GREAT!! THANKS!!! Dave Barr

david b 
Rating:
5.0

Great location, clean and well-lit plus a benefit to be at a location with the U-Haul store (for various packing materials) and the ability to rent a truck to facilitate several moves. All of the personnel we encountered during the time we had a storage unit were professional, friendly and helpful.

donna c  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

robert b  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hannah H  |  Overall Experience 
Rating:
4.0

The staff was pretty chill except one lady she was always defensive and talked at you. It really got on my nerves and even went so far as to lie about the policy as it relates to auto pay. Nerve racking, I really hate a lying tongue.

SHANNA L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wilbur R  |  Overall Experience 
Rating:
5.0

All employees were super helpful and very kind!

daniel m  |  Overall Experience 
Rating:
4.0

Easy access convenient location and hours

John S  |  Overall Experience 
Rating:
5.0

Great staff

Wilbur R  |  First Impressions 
Rating:
5.0

Awesome, very helpful and very nice employees.

JAMES M  |  Overall Experience 
Rating:
5.0

Casey's professionalism and kindness convinced me that THIS was THE UHaul business wih whom to contract. Once I arrived EVERYONE was courteous and helpful. Great contact hours as well!

Cheryl E  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Danika T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eric W  |  Online Move In 
Rating:
5.0

Had storage here for two years. Staff was always friendly and helpful!

Maria W  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Elijah P  |  Overall Experience 
Rating:
2.0

I was told that my storage would be free since I was coming from Carlisle. When I reserved my storage unit, I was told it was almost $200. I paid it because it was already too late. I was given information from a Carlisle branch that was not true.

JAHLISA M  |  First Impressions 
Rating:
3.0

Would be nice to have other later hours or a way to check out of the storage unit in the app. When the woman called me about checking out, I explained that I would have done it in person but they weren’t open when I left, and my work hours overlap their open hours so I wasn’t able. She didn’t care, and counseled me on the correct procedure to check out. I’ll rent a garage from methany up the road before I come back to U-Haul in mechanicsburg. Not filthy, but certainly not clean. Passed an old mattress and entertainment center that was outside C building for nearly a week. No security cameras.

Jared M  |  Overall Experience 
Rating:
5.0

Maria and her staff are awesome. They treated me well and took care of me while I am going through a rough time in my life. You can tell Maria leads her team well and they all have a drive for excellence in their jobs. I would recommend this location to anyone moving and storing.

Jeffrey S  |  Overall Experience 
Rating:
5.0

None

Robert Y  |  First Impressions 
Rating:
5.0

All staff members always helpful and friendly, even when I needed to ask a question while they were helping another customer. They handled check-in and closing the account smooth and easy even though I chose not to use the app.

JAMES H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

louis k  |  Overall Experience 
Rating:
5.0

Thank you so much for your excellent customer service - with everything!

Leigh A  |  Overall Experience 
Rating:
4.0

Wish they would put lights on the units. Otherwise a pedant experience.

barbara s  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karina G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Taylor G  |  First Impressions 
Rating:
5.0

I felt very confident having my belongings stored at Uhaul. It was very safe and secure and it was great that I could come and go at my convenience!!! Thank you!!!

Susan H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Hassan A  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jenna M  |  Overall Experience 
Rating:
5.0

Maria and her crew are awesome. Place is always clean, temperature comfortable. Most definitely will come back if need another rental space. Thank You

JUAN E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leigh A  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

SCOTT G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Estefany O  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kay K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David P  |  Online Move In 
Rating:
5.0

While the staff person was friendly and efficient it seems the office is understaffed.

robert s  |  First Impressions 
Rating:
5.0

Excellent service

Estefany O  |  First Impressions 
Rating:
5.0

Very good people,love dealing with people that makes thing go just right. FELT VERY IMPORTANT.

donald w  |  First Impressions 
Rating:
5.0

Maria is a credit to your company. I don't think a problem exists that she cannot solve! Her assistant manager and your Sam Elliot look alike are similarly excellent from this customer's point of view!

REID M  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

John S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rafael R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Blaise M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHARON W  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JAMES H  |  Overall Experience 
Rating:
5.0

Thank you

Gionnara C  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

EDWARD R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Milagros A  |  Overall Experience 
Rating:
5.0

They helped me out with exactly what I needed after moving. Very positive experience. *****

edward m  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JOSEPH B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JEFFERY B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAMES H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Herbert T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHAD R  |  Overall Experience 
Rating:
5.0

The staff that was there was super awesome! I talked to two gentleman working. After a super stressful day, I came into friendly and understanding workers who helped tremendously ease the stress of the day! They helped me a ton out and I was able to get everything returned and on time

brayan i  |  First Impressions 
Rating:
5.0

Staff was very helpful and friendly!

BETHANY S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHANNA J  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Emily U  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

barbara s  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Timothy K  |  Overall Experience 
Rating:
3.0

Upon arriving my storage unit is supposed to be a drive up outside. It turned out to be one of the units that looks like it was delivered on a flatbed preassembled. First thing was that it is on a raised platform which prevents me from just rolling anything in ( garage like ) had to go back home to get a ramp. 2nd thing was it looked smaller than 10 x10 ,measured and its not quite 10 x9 also there is a second rollup door on the back with a lock on it not sure who has the key for that. It was clean . Checked and they did not have any other units available.

Scott M  |  Online Move In 
Rating:
5.0

I have never rented a storage unit before, so i was pleasantly surprised at the ease of the process. The team at U-Haul politely guided me through and made sure it was all completed in a timely manner. I was actually surprised at how easy they made it. I would definitely use them again.

Therese N  |  Overall Experience 
Rating:
3.0

I had previously called when thinking about closing my storage unit down. The gentleman I spoke with said that U-Haul would pro-rate the remaining time for the month. So if I closed it early, I would get money back. However, when I went to check out, this did not happen and I was told it was not possible. I felt swindled. I will not recommend this location to anyone else.

Peter H  |  Overall Experience 
Rating:
4.0

License photo process was difficult

Athena Y  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Linda H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

george d  |  Overall Experience 
Rating:
3.0

Very good and convenient!!

Ramesh B  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

LINDA C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TIFFANY K  |  Overall Experience 
Rating:
5.0

The staff both new and tenured are extremely helpful, kind, understanding, and just all around a great experience! Thanks guys keep it up. 3rd time using this location every time just as fantastic.

Liam W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charice S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dionisio O  |  First Impressions 
Rating:
5.0

Great!!

PHANI D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DONNA R  |  First Impressions 
Rating:
5.0

Another locker was being accessed by a 26' truck which would not shift at all to help us get past making for a very tight turn

BETHANY S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

THOMAS B  |  Overall Experience 
Rating:
4.0

Truck gas and brake pedal not made for size 14 shoe. Won’t try that again! Staff was GREAT.

Patricia A  |  Overall Experience 
Rating:
5.0

You guys are true professional, thanks for the GREAT SERVICE

JUAN A  |  Overall Experience 
Rating:
5.0

Rented the unit for over 2 years. It was a great experience.

maryann m  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael M  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

MATTHEW L  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ananya A  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jemini C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

APRILELLA R  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

PHILLIP R  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Imre B  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Dillon Z  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tamba L  |  Overall Experience 
Rating:
5.0

the storage area was always clean and well taken care of. When I got my things out my card wouldn't work. The situation was remedied immediately and I got my things out, they were in the same shape as when I put them in. Was an easy move out and I thank the staff for their help.

Marnie B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

carol w  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jade b  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Majesty E  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

michael f  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

BARBARA K  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Anna C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tina M  |  First Impressions 
Rating:
5.0

Nothing everything looks fine

DURGA C  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

uzoakamak i  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KELLY H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Catherine J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael L  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

TROY D  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Lysa H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wendi C  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

LENDA S  |  Overall Experience 
Rating:
3.0

Disappointed in the misinformation from Uhaul and thee emails they send from corporate compared to what can happen on store level. I had a free rental but should have been at a different location but Uhaul.com sent me there. Now I had to pay. Not happy!

Lysa H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Elizabeth L  |  Overall Experience 
Rating:
5.0

Maria was absolutely awesome. Will for sure recommend to others and have been since she helped me rent the storage unit. A++++

Anthony N  |  Overall Experience 
Rating:
3.0

Many times the gate was blocked and the entrance they had trucks parked and I couldn't get back to my unit. They also raised the rates recently

troy h  |  Overall Experience 
Rating:
5.0

These folks were absolutely great they knew exactly what they were doing also the trucks were clean smelt new frash gassed up . Stoarge unit very well taken care off. .very secured feeling wasnt scared of my surroundings. .

Alice F  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Bobby V  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas S  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Christina A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jim S  |  Overall Experience 
Rating:
5.0

--

Richard P  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

DEIDRA D  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

TAMMY L  |  Overall Experience 
Rating:
5.0

I am so pleased with my unit and that the U-haul representative, at my initial call, was spot-on with the necessary unit size. She was so accurate!!

Kelly F  |  First Impressions 
Rating:
5.0

Mechanicsburg Uhaul is fantastic Maria is a real sweetheart. Getting a truck in the Philly area was a real experience, would not recommend doing that. Maria, thank you for all your help and patience

Carol M  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Sandy N  |  Overall Experience 
Rating:
4.0

Disappointed that there were no lights in the unit itself but it was nice, clean, and free of dirt and such.

Richard D  |  First Impressions 
Rating:
4.0

Clean facility, helpful staff

Tiffany U  |  Overall Experience 
Rating:
4.0

Maria, the site manager in Mechanicsburg was awesome. One of her employees seemed a bit annoyed when I simply asked what time the actual storage area was accessible to. He may have been off the clock but I feel that it was a very simple question with a simple answer that could've been answered without an eyeroll or sarcasm. I feel that even off the clock he represents U-Haul (especially while walking out of the office IN UNIFORM) and puts off a bad vibe when interacting with customers this way. Overall I am still quite satisfied with the rest of the staff's performance and my interactions with them. And, as previously mentioned, Maria was very friendly and a joy to talk to.

Matt P  |  Overall Experience 
Rating:
5.0

Staff were super helpful & quick with completing the process.

Julia K  |  First Impressions 
Rating:
5.0

Although the circumstances were unfortunate (house fire), our rental experience was excellent! The rental office staff were sympathetic and very helpful. One dear employee even offered personal items that we might need which was above & beyond. Thank you for running a top-notch professional & caring business.

Peggy H  |  Overall Experience 
Rating:
5.0

Very pricey. While all employees were great to deal with, Gina is outstanding and an asset to your organization!

Sandra A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karlette T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Edwin O  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ramon H  |  Overall Experience 
Rating:
5.0

The staff was the best part of the experience. They were helpful, professional and very efficient.

jade b  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

william s  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DENISEGARCIA B  |  First Impressions 
Rating:
5.0

The greatest moving experience I have ever had and the employees were by far the most helpful. The process was smooth, everyone was very kind, the main building as well as the storage buildings were very clean and I definitely would recommend this location rather than any other location I have been to.

Kayla H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jocine A  |  Overall Experience 
Rating:
4.0

My only problem was that I sent 2 emails asking when my storage unit had to be emptied by so I would not get charged for the next month and no one ever answered me, so had to call which you are on hold for awhile

DEBRA B  |  Overall Experience 
Rating:
5.0

Marie Waters was OUTSTANDING... she should be commended and recognized as a TOP U-Haul employee!!

Robert H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William R  |  Overall Experience 
Rating:
4.0

Sometimes the gate would be left open at night and I felt that wasn’t the most secure. I also think the price is a little high for the storage space we rented but overall staff was friendly and helpful.

Joshua G  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff. Moved backed home and this type of service is what I missed!

Scott B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

william s  |  First Impressions 
Rating:
4.0

Only thing that upset me was them not having my unit available that I had confirmation number for. Beside that they were absolutely great all the way around

Alice F  |  First Impressions 
Rating:
4.0

Overall good experience. Was disappointed to learn on check out that I would not receive a credit for unused days. I checked out of my facility mid cycle. The unit is now available to be re-rented. This was not readily disclosed (though I concede it may have been in the fine print).

Amy D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jocine A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Heather C  |  Overall Experience 
Rating:
5.0

Great experience!

Heather C  |  Overall Experience 
Rating:
5.0

Pleased with all communication start to finish

Katherine B  |  First Impressions 
Rating:
4.0

The only complaint I have is the long wait in line. You should hire more people on the weekend to handle your customers.

DEBRA B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicholas D  |  First Impressions 
Rating:
5.0

Very happy with price and size of unit. Staff was patient and courteous.

Anne G  |  First Impressions 
Rating:
5.0

Staff was exceptionally friendly and helpful both times I interacted with them.

Forrest S  |  Overall Experience 
Rating:
5.0

Excellent for product and services but the frequent increase in storage unit price does not seem to be fair or justified.

Donna A  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Carlton C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shashawnee B  |  Overall Experience 
Rating:
5.0

My unit was clean, the building was clean. Over the few months I rented there they had several property maintenance and improvements done (new roof shingles put on, exterior painting ). Staff was always friendly. If I need any of these services again, I will definitely choose this location.

natalie t  |  Overall Experience 
Rating:
5.0

It was sometimes difficult to reach a person at this facility easily.

Marleen T  |  Overall Experience 
Rating:
5.0

Maria and her staff at U-Haul Mechanicsburg were flooded with business on Friday, Jan. 15, when I returned at one-way from Fort Wayne, Indiana. They were literally running from customer to customer who needed service and assistance, and did so professionally and courteously. Not only was I returning a 10-foot truck and a obstinate tow dolly (the straps were a bit stubborn), we also need a storage unit assigned in the midst of the chaos. They took care of everything beautifully. I will highly recommend this location to anyone.

ROD F  |  First Impressions 
Rating:
5.0

Hannah is particularly helpful, knowledgeable and courteous — as are all the other employees I’ve met at the facility. This is a well run operation!

BOB L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin Z  |  First Impressions 
Rating:
5.0

Your Business Services Were Excellent. Thanks for Everything.

Anthony R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

robert h  |  Overall Experience 
Rating:
5.0

All good👍

tyler d  |  First Impressions 
Rating:
5.0

Everyone was helpful and very pleasant. Thanks, Tony

Anthony R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kim s  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Christopher p  |  Overall Experience 
Rating:
5.0

I took advantage of the free 1 month storage unit offer, after renting a U-Haul trailer. The unit was like brand new and cleaner than many homes. The staff that I encountered in all my transactions were friendly, helpful, and we’ll cross trained. This is a well run facility..

CARL A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

robert h  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Pritam K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maria G  |  Overall Experience 
Rating:
5.0

In the process of settling 2 estates, we had a need to shift some furniture to temporary locations because of closing dates on the real estate. The free 1 month storage offered along with a trailer rental was just what we needed. The 10x10, easy access unit was extremely clean and fit our needs perfectly. Just another reason to buy and deal with local businesses. U-haul was there for us in a big way. Your service to the community is much appreciated.

CARL A  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

SUSAN A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert G  |  Overall Experience 
Rating:
4.0

Everyone was very kind and helpful. I wish they would be wearing masks when interacting with customers when not at the cash register area.

Tiffany U  |  First Impressions 
Rating:
5.0

Great experience! Friendly and very helpful staff. Easy access. Great location for me. Right size and fair price.

Stephen N  |  Overall Experience 
Rating:
5.0

Everyone was so polite, patient and helpful! Truly a great experience!

Patty P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kay K  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Charles G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Frances M  |  Overall Experience 
Rating:
5.0

Hannah was amazing.

Robert G  |  First Impressions 
Rating:
5.0

Hannah was Great to work with...

Dan T  |  First Impressions 
Rating:
5.0

Great people, great place.

Stephen T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marvin R  |  Overall Experience 
Rating:
5.0

The guy who helped me at the front was very helpful and friendly.

Forrest S  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Astrid C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheick A  |  Overall Experience 
Rating:
5.0

Seth, and his team went above and beyond to help me in difficult times. I can’t thank them enough for all they did to help me. From getting a trailer, my storage room, and moving out it was a seamless process.

Katie J  |  Overall Experience 
Rating:
5.0

After a poor experience actually experiences (plural) with Grove City, PA Uhaul as well the Call Center Uhaul (lengthy wait times, computer reservation problems, multiple rental pickup locations, wrong fuel level, long wait times, and even damaged and wrong rental equipment) ... It was refreshing to speak with Seth in Mechanicsburg and to work with Hannah and Clayton on check-in and returns at Mechanicsburg... Incredible and knowledgeable staff in Mechanicsburg - I would highly recommend them as a group in Mechanicsburg, but would and will think very long and hard about using Uhaul in general, in other words, I'm going to shop around, even if it costs me a little more to avoid the Corporate Uhaul experience...very little confidence that they can make our.move convenient...

james d  |  First Impressions 
Rating:
5.0

Great experience all the way around. From the guys who set me up, to the nice lady who called and helped me out because there was no lock on my storage unit. They also saved me a big 1 800 junk bill, they knew someone that could help with the items I didnt want. Im glad they went to a good home.

Matthew F  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Astrid C  |  First Impressions 
Rating:
5.0

Very professional experience

maryann m  |  First Impressions 
Rating:
3.0

We had mice droppings on some of our blankets

cathleen w  |  Overall Experience 
Rating:
5.0

From intake to finalizing of unit. The staff was easy to work with & willing to answer questions aside from accommodate if need be. Very pleased with rental of truck & unit. Payment process easy to use. Also pleased with correspondence from payment due to updates. Very "pro" the whole way around. U-Haul is the leader in making moving, rental, & storage a less stressful/hassle-free experience. Utilized company in past & present. Will continue due to dedication to customer & service. In closing, Job well done! Thank you for being there when needed. Signed, very satisfied; Samuel Zeiders

Samuel Z  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LINDA C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KATHY B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Elizabeth C  |  First Impressions 
Rating:
5.0

They were very friendly and helpful

cathleen w  |  First Impressions 
Rating:
5.0

Staff were always friendly and helpful.

Timothy A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ismael L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dave D  |  Overall Experience 
Rating:
5.0

Satisfied costumer

victor m  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kabira K  |  First Impressions 
Rating:
4.0

Storage unit was clean, prevent boxes for uninvited guests.

Mark P  |  First Impressions 
Rating:
5.0

The employees were always courteous and helpful. Moving is stressful particularly when it involves storing belongings. I was in and out frequently over 3 months, and the experience was always pleasent

karen j  |  Overall Experience 
Rating:
5.0

I haul make the experience of moving my son from Virginia to Pennsylvania much easier than I expected. It was easy to reserve a truck in VA and drive it to Pa returning it there.

Brian s  |  First Impressions 
Rating:
5.0

Very helpful staff.

Suzanne S  |  Overall Experience 
Rating:
2.0

Poorly maintained- will never use any “U-Haul” facility nor equipment again!

Joseph R  |  Overall Experience 
Rating:
5.0

Very helpful during the checkout phase.

Thomas C  |  Overall Experience 
Rating:
5.0

The staff at U-Haul made a stressful time in my life that much easier! Thank you for such a positive experience and making storing and moving as easy as possible!!

regina v  |  Overall Experience 
Rating:
5.0

Team did a great job. They even remembered me. They were always helpful and courteous. I would highly recommend U-Haul and this facility to everyone looking.

Jain-Miecell R  |  Overall Experience 
Rating:
5.0

The staff was patient and very helpful in selecting a storage unit and arranging the truck rental. I recommend using this team.

Stan H  |  First Impressions 
Rating:
2.0

service was great! truck was convenient and without problem. Unfortunately, there was a metal circular piece at the storage that came off of the door upon entering and hit my son

eliza w  |  First Impressions 
Rating:
3.0

The staff did exactly as they were required in a professional manner. When I asked if I could do something out of the norm, they said No. The annual rates increased higher than the inflation rate.

STEVE A  |  Overall Experience 
Rating:
5.0

Great experience. Noah was exceptionally helpful.

Jacob K  |  First Impressions 
Rating:
5.0

Thank you got keeping our stuff safe

ROBERT E  |  Overall Experience 
Rating:
4.0

My only complaint is that the time left on the contract is not prorated/refunded. One of my units had two days left and the other was paid through the 15th. They should not be rented twice.

Diane V  |  Overall Experience 
Rating:
5.0

Wonderful, helpful staff!

LINDA L  |  Overall Experience 
Rating:
5.0

Highly efficient rental process.

Joseph R  |  First Impressions 
Rating:
5.0

Customer service is great.

PAMELA K  |  Overall Experience 
Rating:
5.0

U-Haul even moved the truck closer to my work location than I had originally booked, making it more convenient! Thank You!

MIKE W  |  First Impressions 
Rating:
5.0

Seth did a great job helping me secure my location. There was a computer error that he worked through. The team overall was excellent.

Jain-Miecell R  |  First Impressions 
Rating:
5.0

Knowledgeable, courteous staff, clean, well maintained facility, easy on and of from US 15.

Ron R  |  Overall Experience 
Rating:
5.0

Everything was good. My son in-law handled most of it but not one problem arose. Thank you for making it so easy.

Jackie N  |  Overall Experience 
Rating:
5.0

Professional staff, well organized and efficient facility.

Ron R  |  First Impressions 
Rating:
5.0

Great service.

adil a  |  First Impressions 
Rating:
5.0

Your service as usual has been excellent. I continue to be an ongoing customer thanks to you and your staff.

Wesley F  |  First Impressions 
Rating:
5.0

Had a few broken things but it was such a good experience the way your company worked so well with all of us. Thank you

Jackie N  |  First Impressions 
Rating:
5.0

Good location and easy access.

Diane V  |  Reservation 
Rating:
5.0

The staff at u-haul are fantastic. They worked and planned their schedule in order to provide first class service, assistance & time management in order to make the process both easy and fun.

WESLEY F  |  Overall Experience 
Rating:
5.0

Very fine place.

Julie S  |  Overall Experience 
Rating:
5.0

Great customer service. Clean facility.

Julie S  |  Reservation 
Rating:
3.0

Excellent facility.

BRIAN J  |  Overall Experience 
Rating:
4.0

Thanks for good service

Christopher M  |  Overall Experience 
Rating:
5.0

Friendly, courteous staff and clean facility. I will recommend U-Haul of Mechanicsburg.

Tom K  |  Reservation 
Rating:
4.0

UHaul corporate office gave me a military 10% discount for my recent moving truck rental. I was disappointed to learn that U-Haul Moving & Storage of Mechanicsburg did not honor corporate's promise.

criag h  |  Overall Experience 
Rating:
4.0

Great service, always busy so a person can tell it is a popular well liked place to go.

deborah m  |  Overall Experience 
Rating:
5.0

Outstanding customer service!

Harold V  |  Overall Experience 
Rating:
5.0

Mary was great and professional !

mark j  |  Overall Experience 
Rating:
5.0

Everything went dandy.

Benny C  |  Reservation 
Rating:
5.0

Assisted with storage unit (larger size needed) change I needed prior to rental. Friendly & accomodating staff.

Diane V  |  Reservation 
Rating:
4.0

all good

walter c  |  Overall Experience 
Rating:
5.0

Great place and friendly staff!

Carl P  |  Overall Experience 
Rating:
5.0

The driver who delivered and picked up my U-Boxes was wonderful, right on time, called ahead, very friendly and helpful. Excellent service both pick-up and delivery.

jan s  |  Overall Experience 
No reviews have been submitted for this location.

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