Customer did not leave a comment.
Tinarsha Brown | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage of Manteca
Services at this Location:
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 5.0
Good job everything went well and allow me to complete my task thank you.
Miguel Medina- Rating:
- 2.0
A picture was stolen from unit and the rent increased one month after moving in. A promisary note was completed to get my things out of storage i will pay back gradually.
Karen Janes | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Ralph Bijasa- Rating:
- 5.0
Customer did not leave a comment.
Daniel Rampa- Rating:
- 5.0
Everything was great
IDA BROOKS- Rating:
- 5.0
Customer did not leave a comment.
Donna Lindsey- Rating:
- 4.0
Even though I was given access via my U-Haul entry card the alarm keeps going off when I enter the building.
ANGELINA MARTINELLI | First Impressions- Rating:
- 5.0
Excellent service definitely I can recommend my friends and I can use your service again
Alex Virrueta- Rating:
- 5.0
Customer did not leave a comment.
Charles Pierce- Rating:
- 5.0
Too much good
MANINDER MUDHAR- Rating:
- 5.0
Bridget and Ricardo was helpful and they really do their job properly. Thanks guys for all your help 😊
rene caparros- Rating:
- 5.0
Best location in the entire system
Tim Schane- Rating:
- 5.0
Customer did not leave a comment.
Amritpal Singh- Rating:
- 5.0
Customer did not leave a comment.
BHAVDEEP KAUR- Rating:
- 4.0
Customer did not leave a comment.
Michael Fuday- Rating:
- 5.0
Customer did not leave a comment.
Tiana Fabela- Rating:
- 5.0
Customer did not leave a comment.
WHITNEY HAWKINS | First Impressions- Rating:
- 1.0
The security with unauthorized homeless, street people,drug users became increasingly problematic over the three years I rented units. I could no longer feel safe as the buildings were isolated with no regular patrolling. I can to know that many other tenants had similar concerns and were leaving. There have been breaking, people sleeping overnight, bathroom doors propped open, people staying there for very long times so no one could use it, etc. The staff is friendly. helpful and good people. Unfortunately the situation is growing so I found another storage with better security!
Vanessa Midgley | Overall Experience- Rating:
- 2.0
Truck smelled like cigarettes and there were ashes in the truck. Check engine light came on and I called them they told me it's because the truck is from Arizona and they don't smog their vehicles. Abs light also came on. The gentleman that helped me said the truck gor 5 to 10 MPG if I was lucky. I put way too much gas in. It was more like 15 miles per gallon.
RACHEL BARNES- Rating:
- 5.0
Customer did not leave a comment.
Steve Bankston- Rating:
- 5.0
Service was great. In and out within 5 mins. Everyone were friendly. I never had any issues with u-haul. Others location were friendly too.
Lao Yang- Rating:
- 5.0
Wonderful!
Sherrill Root- Rating:
- 5.0
Nothing. Experience was professional and quick.
FRED CRUZ- Rating:
- 5.0
Very friendly staff
William Smith | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Enrico Angulo- Rating:
- 5.0
Customer did not leave a comment.
vicente navarro- Rating:
- 5.0
I mean I just moved in, but so far everything has went perfect
Melysia Owens | Online Move In- Rating:
- 5.0
everyone was very nice and trailer was clean .
Byron Henderson- Rating:
- 4.0
Customer did not leave a comment.
Ernest Costa- Rating:
- 5.0
Customer did not leave a comment.
Valerie Sanchez- Rating:
- 5.0
Clean facility, the cars and cargo space is neat, courteous employees 👌🏾
Amanueal Getaw- Rating:
- 1.0
The mobile app did not work. I had to wait for the store to Open to get my reservation
Paul Cole- Rating:
- 5.0
Great location they go above and beyond to help you!
Marc Sapien- Rating:
- 5.0
Love These Guys
Steve Dedman- Rating:
- 1.0
Customer did not leave a comment.
amanollah Karimi- Rating:
- 5.0
I moved out of my office because I retired. I didn't have space in my house for my office furniture and supplies, so I rented a storage room at U-Haul. I also hired 2 movers to help me pack and move my office stuff. They were great. They unloaded everything and put it in my storage room. A really good moving experience.
karolyn kirk | First Impressions- Rating:
- 5.0
Customer service, staff training
Hamza Sadkaoui- Rating:
- 5.0
Customer did not leave a comment.
karolyn kirk- Rating:
- 5.0
Customer did not leave a comment.
Feng Lin- Rating:
- 3.0
Customer did not leave a comment.
william rea | Overall Experience- Rating:
- 5.0
I wasn’t told to be charged with $25, if I don’t do the vacuum inside the van . I returned it and it was pretty clean just some vacuum was needed, it should be added in my rental. End of the day I was charged with $211 for driving 300milse.
ravinder singh- Rating:
- 3.0
Customer did not leave a comment.
Sithon Im- Rating:
- 5.0
Customer did not leave a comment.
JAGDEV SINGH- Rating:
- 5.0
Customer did not leave a comment.
Leila Loyola- Rating:
- 5.0
Customer did not leave a comment.
Nilnesh Prasad- Rating:
- 5.0
Customer did not leave a comment.
Brandon Dabney- Rating:
- 5.0
Paula Martinez and her staff were Fabulous!! Friendly, compassionate and very professional. Would most definitely recommend family and friends to her Main street Manteca location. Thank You for the great service and care I was given. Ms.Lisa!🤗
Lisa Nystrom | Overall Experience- Rating:
- 4.0
Good customer service on equipment rental. Helpful and friendly.
David Ozment- Rating:
- 5.0
Excellent service! Staff are very efficient, helpful and friendly. Thank you!
Lynne Klatt- Rating:
- 5.0
Customer did not leave a comment.
ALAN PETERSON- Rating:
- 5.0
Thank you!
Erin Blakemore- Rating:
- 5.0
I use u- haul often, and the service is always professional…
LARRY ELLERBEE | First Impressions- Rating:
- 4.0
The woman employee was excellent.
Kathy McFall- Rating:
- 4.0
Customer did not leave a comment.
Magdelina Facundo | First Impressions- Rating:
- 5.0
The folks at this location are just very accommodating and very polite. I always prefer coming to the site and any other site. I was feel like they always know what I need and they're always willing to help.
Chelsea Jensen- Rating:
- 5.0
Customer did not leave a comment.
lisa COSENTINO | First Impressions- Rating:
- 5.0
The work was very quick and clean!! Very nice!
Rene Pico- Rating:
- 5.0
I have had nothing but great experiences at this Uhaul…
LARRY ELLERBEE | First Impressions- Rating:
- 1.0
This location gets a "Poor" due to the following. I arrived at the location, waited about 10 minutes to check in the vehicle. No problem. The upsetting part was. The associate was not pleasant and a person of very few words. I cleaned the vehicle better than received. No comment about that. No problem, whatever. I notified the associate that the vehicle had a few issues I wanted to talk about. The associate was not interested in what I had to say. He checked in the vehicle, told me I was done. Have a good day. He then walked away to go and do something else. I followed him and mentioned again the vehicle had issues. He told me, " I only check them in, but will tell someone about your concerns" The vehicle steering was off center. To keep it straight on the highway the steering wheel was at 10 o'clock, vey confusing, especially when making turns. It rained and the wipers smeared the water off the windshield. Not good. I drove 487 miles. My bad was that I should have returned the vehicle when I noticed the steering was off, but I was already on the road and on a schedule. Either way I added myself as a road hazard. Dummy.
George Ferreira- Rating:
- 5.0
Customer did not leave a comment.
Derek Mizuno- Rating:
- 5.0
Truck did it job
Miguel Medina- Rating:
- 5.0
N/a
chirs volk- Rating:
- 5.0
Great service
Gurinder singh- Rating:
- 5.0
Customer did not leave a comment.
lovepreet singh- Rating:
- 5.0
Customer did not leave a comment.
Randal Roberson- Rating:
- 5.0
Customer did not leave a comment.
Sandra Woodside- Rating:
- 3.0
They over charged
Rob perry- Rating:
- 3.0
This was the 2nd time we had rented a truck from this location first time was fine, this time the first truck the assigned us had not been cleaned had to go back in for a different truck the 2nd truck looked fine on the outside but the inside still had dirt in the driver seat, on the center console and a sticky area on the drivers door. Customer service picking up the vehicle was good, but when we dropped it off the help inside seemed lost on why we were there.
Lynette Graham- Rating:
- 2.0
The clerk was a bit rude … I didn’t get his name… long hair .. everything else was normal
DEVONN PET- Rating:
- 5.0
I’ve rented from this location on many occasions, they have always been professional and courteous.
LARRY ELLERBEE- Rating:
- 5.0
The lady that service us on 12/23/23 around 10am provided excellent customer service. She deserves an OUTSTANDING award. Very personable and pleasant.
YOLANDA BROWNROBERSON- Rating:
- 5.0
The truck I had was in very bad shape. The steering was very loose and did not respond well especially when on the freeway. Every time I came to a stop, I thought the vehicle was going to die. The engine was missing really bad. The driver's side door was very loose even when closed completely. I was able to watch the door bounce up and down while driving. Definitely needs some maintenance.
Michael Clark- Rating:
- 5.0
Customer did not leave a comment.
Robert Butler- Rating:
- 3.0
Back to the blankets. Now they wanted 24 at return I only had 4. The guy said I would have to pay for lost ones. I said call Spokane they only gave me 4… he said it’s up to me to fix. I did. and had to make a few calls because no one would answer. They did the right thing in the end and even let me keep the 4.
Brian McMahon- Rating:
- 1.0
Customer did not leave a comment.
Gabriela Grijalva- Rating:
- 5.0
Customer did not leave a comment.
Connie Burk- Rating:
- 5.0
I can't say enough about the service and team at U-Haul 1109 S. Main St. Manteca. We always receive the very best customer service and appreciate every single person on staff. A special shout out to Ricardo and Fabian, you two are AWESOME!! Thank you so much for always checking us in and out fast and safely. We are always greeted with a smile and truly appreciate your professionalism and great attitude. Doing business with U-Haul regularly for the past 10 years has been a true blessing for our business, and we most certainly appreciate it. Best, Casa Royal Staging & Design LLC
Ana Vides- Rating:
- 5.0
Customer did not leave a comment.
JAMES jackson- Rating:
- 5.0
Customer did not leave a comment.
bryan villegas- Rating:
- 5.0
Customer did not leave a comment.
Karen Szymanski- Rating:
- 5.0
Customer did not leave a comment.
AHMADJAHED KAWISH | Overall Experience- Rating:
- 5.0
Excellent experience...topnotch service 👏
Amanda GREEN- Rating:
- 3.0
UHUl nickel and dimes you for everything.
Tracie Skinner- Rating:
- 3.0
The truck was making a rattling sound. Staff were not very friendly.
Jeffrey Ferguson- Rating:
- 5.0
Everyone here is so kind and professional. The owner is very organized and this has been the best location we’ve been to.
Lawrence reyes- Rating:
- 4.0
Alison informed me although I returned a little late not understanding it wasn’t the whole day to return but the same time I picked it up in Seattle, she informed me I would NOT be charged for the additional day. If I was gonna be charged for the additional day I would have kept the trailer and did more moving. Very disappointed especially after all the renting I completed in the last few months after retiring from military service. Also, I did not see where my contract indicated same time drop off as pickup.
Spencer Adams- Rating:
- 5.0
Storage units are dust free and secure
Albert Haynes | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
ROSE BRAdshaw- Rating:
- 4.0
Customer did not leave a comment.
Robert rose- Rating:
- 5.0
Customer did not leave a comment.
Jeremy Benedict | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
kamaljot Hans- Rating:
- 2.0
Seems to me that this location is under staffed. The wait times are ridiculous. Also, the app needs to be better
Lance Eaton- Rating:
- 5.0
Great customer service and great team. The manager was awesome and was very helpful.
Gerardo Perez | First Impressions- Rating:
- 5.0
The drink area was sticky from previous renter spilling their drink but other than that everything was very good.
William Carrera- Rating:
- 5.0
Customer did not leave a comment.
vicente navarro- Rating:
- 5.0
Customer did not leave a comment.
Navdeep Sigh- Rating:
- 4.0
Great customer service
Jose Reveles- Rating:
- 4.0
The truck I had experienced mechanical problems. It would not engage in reverse
Spencer Adams- Rating:
- 5.0
Everyone was super helpful from the beginning to the end Jake at the end was very helpful Jake went above and beyond the call to help us
ERNESTO FLORES- Rating:
- 5.0
Customer did not leave a comment.
Anthony Gwirts- Rating:
- 4.0
Customer did not leave a comment.
Steven Overweg- Rating:
- 5.0
Customer did not leave a comment.
Stephanie Bailey- Rating:
- 5.0
Every thing was great. Everyone at this location was nice, service was fast and friendly, and the location is easy to access, clean and spacious. We arrived a few minutes past closing to drop off our trailer but the young man that was there ran out to help us check in quickly. Definitely using them next time we need a trailer or truck.
Diana Burns- Rating:
- 3.0
The verification process for renting a pickup Truck for four hours is too long, and too intrusive. Check driver license Take a photograph Call a refer person The process took almost 45min, which cuts time into my rental. I paid you guys too verify me. If I have had know about the verification process, I would have arrived early. My time of rental should be respected and honored.
Kelvin Hunter- Rating:
- 5.0
Customer did not leave a comment.
rod cuevas- Rating:
- 1.0
Very poor experience and I was changed more than I should have. I made a reservation online to pick up at 8am at the Northgate store before normal opening hours. Was called the afternoon before my reservation to tell me that they actually don't offer that option and I would have to pick up at 9am instead even though it allowed me to book it online. I changed my schedule around to make this work then showed up on time at the store to find out that they moved my reservation to the South Main store without telling me. I then had to drive to the other store causing me to be late and also had to pay more for the rental because it was further from my destination. When I returned the truck I found out that they added the damage waiver and charged me an extra $26 for the rental even though I had declined the option when I made the reservation and they refused to refund me.
Phillip Holifield- Rating:
- 4.0
It was fast and easy and a fair price
Colleen Andreetta- Rating:
- 4.0
Customer did not leave a comment.
juan tapia- Rating:
- 5.0
Customer did not leave a comment.
Will Christian- Rating:
- 4.0
Customer did not leave a comment.
Clint Makinen- Rating:
- 5.0
Customer did not leave a comment.
Spencer Adams- Rating:
- 5.0
Customer did not leave a comment.
Justa Luna | Overall Experience- Rating:
- 5.0
Thank you Paulette, for getting me out on the road fast and efficiently. Thank you for your great service and always taking good care of us. We appreciate you! Ana Vides, Casa Royal Staging & Design LLC
Ana Vides- Rating:
- 5.0
I believe Paulette is the manager. If not she should be. She has helped me throughout the whole process from day one. Helpful, professional and was on point regarding any issues I may have had. I would definitely recommend and use again in the future. Thank you very much
JESSIE CARILORIA | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Jimmy Bourda II- Rating:
- 1.0
My first truck gas was stolen, the second truck I spent 250 dollars in gas due to cat, mufflers was stolen and never got refunded.
Jason Roman- Rating:
- 5.0
Customer did not leave a comment.
Jose Huerta- Rating:
- 5.0
Customer did not leave a comment.
Matthew Graham- Rating:
- 5.0
Customer did not leave a comment.
Eugene mamerto- Rating:
- 5.0
Customer did not leave a comment.
DANIELLE CARDOZA | First Impressions- Rating:
- 1.0
Was overcharged accused of not making payment. Which i did.Management was very unprofessional accusing me of switching my key to padlock i bought from you. The key clearly said uhaul on it. Which led me to have to pay $145 dollars to a locksmith. I feel that I was treated very poorly by staff. I will never recommend to anyone to your business establishment. I have moved my stuff out and moved up the road to a cheaper more Friendly establishment where I'm treated with respect.
GRACE VIELMA | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Jose Rivera Menendez | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Linda Amarante | Online Move In- Rating:
- 4.0
Customer did not leave a comment.
ANTHONY ESCALANTE | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Cherie Hemmingway | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Neo See | Overall Experience- Rating:
- 3.0
Rodents, field animals, and too many homeless in lot and around storage do not suggest going alone for safety
NICOLE VANHOOSE | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
PATRICIA WEAVER | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
KAYLA FLETCHER | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Danielle Casuga | Online Move In- Rating:
- 5.0
Customer did not leave a comment.
Elisa Romero | First Impressions- Rating:
- 5.0
The Employees are amazing.. very helpful
angelique guerrero | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
KAYLA FLETCHER | First Impressions- Rating:
- 5.0
I will miss that place. Being in different storage I think this one is one of the best place all ways very clean I like it was my house. Customer care excellent.the manager all way answered any questions with big smile and respect the cleaning staff very polite going to miss that place. God bless you all !!!!🥰❤️🙏🏼🙏🏼🙏🏼
Maria E Rodriguez | Overall Experience- Rating:
- 2.0
Following notice of a rate increase, I checked my 5x10 and 5x5 units to see what could be consolidated. I found that both of my units were almost empty. What remained fit in the 5x5 unit with space remaining. Apparently, someone had a master key to the cheap locks your company sells, and simply opened my locks and took an air fryer oven, drink blender, chopper, and water kettle. Perhaps, other things are missing. The owner of the franchise didn't really seem to care. Then, I recently got a notice about water damage. Thankfully, what was left was unharmed. If U-Haul doesn't care and the franchisee doesn't care, who cares?
Curtis Risor | Overall Experience- Rating:
- 5.0
When I. Was in? Need of a place the store on my valuables you home representing friendly respond to my needs. Thank you so much even when I was late. It was really nice nice and considering thank you so much for yet. If I found our places and now we're living around thank you now.
Vernon Brooks | Overall Experience- Rating:
- 1.0
My 75 inch tv was destroyed do to water damage. Will never use again.
Timothy Rivera | Overall Experience- Rating:
- 5.0
I didn't havey things in there yet but they were a nice stagf
Carol Rodgers | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Christine Law | Overall Experience- Rating:
- 3.0
Customer did not leave a comment.
Glenn Phillips | Online Move In- Rating:
- 2.0
Customer did not leave a comment.
Angela Belanger | Overall Experience- Rating:
- 3.0
Way to overpriced for the size I had, it cost me that much for a 10x20 at a U-Haul in Sacramento. The place is very nice and clean and very friendly staff but just couldn't afford it anymore.
SHELBI THOMPSON | Overall Experience- Rating:
- 5.0
The best customer service!
Maria Acosta | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Chasity Olson | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Stephanie Perez | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Erik Brower | Overall Experience- Rating:
- 5.0
Although they were very busy when we got there they were very attentive great employees
Juanita Portillo | First Impressions- Rating:
- 1.0
Customer did not leave a comment.
Gurbaj Singh | Online Move In- Rating:
- 5.0
Thank you!
BELINDA HARBECK RONNY HARBECK | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Mia Mendoza | Overall Experience- Rating:
- 4.0
I felt the staff and the safety of my stuff was above average unfortunately I lost my unit after having it for three years and I never received an email or an update of when my storage was wind and auctioned off I lost everything but a box of pictures were returned to me and I’m very thankful for that I just wish they were better communication between the both of us
Christina Esposeto | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Karen Janes | First Impressions- Rating:
- 5.0
Very patient and understanding.
Patricia Morgan | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
CATHRYN ETHRIDGE | First Impressions- Rating:
- 3.0
Customer did not leave a comment.
David swift | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
TITUS AYE | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Yvonne Ballou | Overall Experience- Rating:
- 5.0
You have a great team at u-haul, they know how to give good customer service
theresa rogers | Overall Experience- Rating:
- 5.0
Excellent customer service!
Guadalupe Piceno | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Benedicto Alonzo | First Impressions- Rating:
- 5.0
Your staff was excellent and your facility was very clean! Loved my experience! Thank you
MARIA OCONNOR | Overall Experience- Rating:
- 5.0
The blonde lady was very helpful, professional, and nice during my time there while I was getting my storage space! I could not have asked for better customer service
Guadalupe Piceno | First Impressions- Rating:
- 5.0
5 stars
CHRISITNE COCHRAN | Overall Experience- Rating:
- 5.0
Staff was excellent, friendly and very informative.
Rick Huy | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Shelli Hannah | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Robert Dabney | First Impressions- Rating:
- 4.0
Condition on what information required. Website said bring insurance. There is much more required.
Terri Edwards | First Impressions- Rating:
- 5.0
Paulette the manager was amazing she was very helpful accommodating and Nice I would recommend that storage facility to everybody in Manteca
KENDI DURSTON MCGEE | First Impressions- Rating:
- 5.0
Love my uhaul family
NANCY STANLEY | Overall Experience- Rating:
- 5.0
EXCELLENT SERVICE
foster brooks | First Impressions- Rating:
- 4.0
Great team, and very helpful
Khiry Bilbrew | First Impressions- Rating:
- 4.0
The only problem was I went after 7 o'clock and an alarm kept going off I thought I had 24 hour access.
LAURA CAIN | First Impressions- Rating:
- 5.0
I'm really impressed with the service U-Haul gv me happy I came there very professional staff
Wanda Whiten | First Impressions- Rating:
- 5.0
Excelente servicio al cliente del personal en la tienda
María Ruiz | Overall Experience- Rating:
- 3.0
Customer did not leave a comment.
Christine Dickerson | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Jazzmin Fontenot | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Angela Chaparro | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
jeremy duree | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Fabian Sanchez | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
larry Vierra | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Rodolfo Gonzalez | Overall Experience- Rating:
- 5.0
Great fast experience. Very accommodating. Thank you
NEGAR IMANI | Overall Experience- Rating:
- 4.0
I rented a small size storage unit because I don't have a lot of boxes to store and this was possible because I rented a 4x8 trailer in Chula Vista that I towed to Manteca. Everything went well upon arrival and check in because I was exhausted after the drive and towing for the first time. I would have possibly kept the storage unit longer, but I finally have a space to move my boxes into after a month. The storage unit was more convenient and better priced than storage units that I've had in Chula Vista, Philadelphia, Wilmington (DE) and Seattle. I may be back soon because I may have to relocate for another job soon. I'll rent a small trailer again now that I have a U-Haul installed trailer hitch on my car.
Gayle Hoffman | Overall Experience- Rating:
- 5.0
Fabian made my move much more pleasant. Also helped with my storage rental. Great guy!
TITUS AYE | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
JOSEPH GOMEZ | Overall Experience- Rating:
- 3.0
When my card on file failed to work they didn’t notify me until it was 2 months delinquent.
Darlene Stephens | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Ralph Banks | First Impressions- Rating:
- 1.0
Customer did not leave a comment.
CHRISTINA MARSHALL | Overall Experience- Rating:
- 5.0
Staff were always friendly, areas were clean and always felt safe when visiting the facility.
thomas kaps | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Terri Edwards | First Impressions- Rating:
- 3.0
A storage unit that fit my bedroom set, a tv stand, and some boxes, was too much money. 105$ a month is crazy. Staff wasn’t very friendly at times, especially if I was having difficulty getting in and needed help.
AMIE DENNER | Overall Experience- Rating:
- 5.0
Good and fast service Clean storage.
GURUPREET SANDHU | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
MEREDITH TIMOTEO | First Impressions- Rating:
- 2.0
Customer did not leave a comment.
lynette void | Overall Experience- Rating:
- 2.0
From day 1, nothing but issues.. Day 1, didn't show or tell me about card access, day 1 went to locked unit and had to go back to office and then wait 15 minutes for someone to unlock it. Set up autopay (I thought) but got charged $20 for paying late so I logged in and set up autopay but was charged AGAIN this month for paying late so I called and wasn't very happy or nice when telling them to set up autopay for me since nothing I did was fixing it.. Oh, when you sign up you HAVE to give a friends name/address and my late notices were being mailed to HER, not ME!! WTF? Will not use them again for storage....
DANIELLE SAUNDERS | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Carie Moser | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Jessica Maddox | Overall Experience- Rating:
- 3.0
Customer did not leave a comment.
Starlette English | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Bryan Dill | First Impressions- Rating:
- 3.0
storage was on the expensive side but it was the only thing available at the time . but this may not be the aporoiate place to vent this but i think uhaul will nevere get my business again i tried to rent a 8x12 cargo trailer the price comes back at 4000 dollars why are you gouging people 4 montha ago i rented the same trailer for 350 .oo why the price hike i can get a moving company to move me for 2900 buck they come pack it up and unload it so why would i ever use uhaul again
Richard Holcomb | Overall Experience- Rating:
- 5.0
The staff are very efficient. The lady who showed me the storage she is very friendly she really help me to make sección on!! Love that place.
Maria E Rodriguez | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Gagandeep Bisla | First Impressions- Rating:
- 1.0
Tienen El peor servicio de cualquier otro lugar
Martha Duran | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Bonnie Hauser | Overall Experience- Rating:
- 3.0
Customer did not leave a comment.
Jeremy Turner-Sanchez | Overall Experience- Rating:
- 5.0
David helped us the entire time. He was awesome. Very well mannered and excellent customer service.
John Sanchez | First Impressions- Rating:
- 4.0
rates for 5x5 are too high
Kevin Crain | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Brian Roa | Overall Experience- Rating:
- 5.0
Excelente personal! Muchas gracias.
Virginia Juarez | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Sarah Clark | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Jason / Dani Roberts | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Henry V Rosa | First Impressions- Rating:
- 5.0
I think they need more staff. Otherwise the place was good
suzanne rivera | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Bradley Harnden | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Linzy Aceves | Online Move In- Rating:
- 3.0
Customer did not leave a comment.
Angela/ Humberto Lopez Hernandez | Overall Experience- Rating:
- 1.0
Rude employees wouldn't recommend u haul to anyone
Cody Chambers | First Impressions- Rating:
- 5.0
Pleased with the air conditioning unit and didn’t have a problem with seeing bugs or any that were alive in my unit.
LETICIA PINON | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Codey Timko | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
dave gudmundson | Overall Experience- Rating:
- 2.0
I was assured of a certain storage size needed for my items, that size was not was not available so I had to forfeit some of my own personal items, rendering a $25 “cleaning” fee UHaul really needs to get their communication together between corporate and on sight personal. I’m very upset about my service and will be spreading this situation to any and all who ask me.
CHRISTOPHER RANSOM | First Impressions- Rating:
- 2.0
Customer did not leave a comment.
Henry Rosa | Overall Experience- Rating:
- 4.0
The manager is awesome, other staff needs more training and manners.
Timothy Fernandez | Overall Experience- Rating:
- 2.0
Customer did not leave a comment.
Roderick Williams | Overall Experience- Rating:
- 5.0
Best experience
William Neyland | First Impressions- Rating:
- 5.0
Everyone was great help!!
TERRY MORGAN | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
ADAM/ Denise Nieman AGUEROS JR | First Impressions- Rating:
- 1.0
I was happy with the service attendant but when I unexpectedly found a large room to share I had to vacate the storage space in order to conserve with the payment of my living space. I expected to get the rest of the time I did not used at U-haul be refunded unfortunately I was surprised that you guys would make extra money from the space but not refund the money I didn't use. That was not nice.
Maheshwari Naidu | Overall Experience- Rating:
- 5.0
💯EXCELLENT
Reginald Rodrigues | Overall Experience- Rating:
- 5.0
I was impressed with the staff kindness and support. This branch in huge, clean, organized, ...etc. they even helped me drop off the rental truck and trailer at their branch instead of driving extra hour for the final destination. Awesome people. The branch supervisor was doing 2 customers at the same time just to keep the line moving with a beautiful big smile on her beautiful face.
moustapha moustapha | First Impressions- Rating:
- 5.0
Staff is always very helpful and courteous. Thank you
ROBERT FORCE | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Brett Martin | First Impressions- Rating:
- 5.0
I was very pleased and very welcomed by the staff who helped me they were the best thankyou so much..
Sarah Oliney | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Rosecelia Mendoza | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Brian Roa | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Savannah Hunt | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Maria Avalos | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Adrian Jimenez | Overall Experience- Rating:
- 4.0
Please have a more smooth exit-out experience and the ability to set up a move-out date in the system. Also would feel safer if the units were gated.
Albert Chen | Overall Experience- Rating:
- 3.0
Customer did not leave a comment.
Julieann Alejandro | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
pedro jesus vasquez | Online Move In- Rating:
- 3.0
Customer did not leave a comment.
Raymond Guerra | First Impressions- Rating:
- 2.0
Staff was rude and very slow
Roderick Williams | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Pamela Marchand | First Impressions- Rating:
- 5.0
I never imagined I would say this about a U-Haul but absolutely love this place. The lady who signed me up was so kind, friendly, and helpful. The storage units are also very new and clean, easy to access.
Albert Chen | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Devon Dumas | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
KEITH ASKEW | Overall Experience- Rating:
- 5.0
Thank you sooo much for all the help all the staff in Manteca are very helpful and accommodating 🙏🙏🙏👍👍👍 Stay safe and healthy Bless us all ❤️
Edith Kawai | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Patrick Manning | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Sarah Gibbs | First Impressions- Rating:
- 5.0
I’m very pleased with the services of your staff especially DETASHA AGUERO.
Ellen Cave | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
sarah james clark | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Jaci Hutson | Overall Experience- Rating:
- 5.0
Staff are very professional and efficient.love that storage is one of the cheeps one in Manteca and Modesto I’m so happy with ::: :)
Maria E Rodriguez | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
JADE ESPERICUETABAIN | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Roderick Viray | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
anthony sanchez | Overall Experience- Rating:
- 3.0
Little strict if you forget a payment, should work with people better, some time things happen.
LOUIS DECOSTA | Overall Experience- Rating:
- 4.0
My storage good but the location in building was rough taking stuff up and down the stairs.
Ernie Plata | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
AMANDA MORRIS | Online Move In- Rating:
- 5.0
Customer did not leave a comment.
Robert Dabney | Online Move In- Rating:
- 3.0
Awful sized units Difficult to get into and out of Why do I buy the lock? Access is limited and nobody would want in there Did I mention horrid location of units upstairs in and around corners through doors Bait and switch where I rent a trailer and get a free months storage for something 1/4 of the trailer size Paulette was gold but the remainder of the uhaul storage experience was tepid at best. New people not knowledgeable or helpful
Sam ady | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Megan Ramey | Overall Experience- Rating:
- 4.0
After renting a U-Haul van, I asked the young lady inside if any small 5x5 storage units were available for rent. She indicated that there were not, and took my contact information to be put onto a waiting list. A day or two later, I went to the uhaul.com website on a whim and checked for 5x5 availability, and it seemed there were 5x5 units available the whole time, so I went ahead and rented one online. After hours access works fine, but there really should be a note posted adjacent to the door stating that, after the access code is entered, the renter has to pull *hard* to open the door. Other than that, getting in/out is very easy.
Michael Elness, Trustee for the Theodore Elness Family Trust | Online Move In- Rating:
- 1.0
Loads of issues mix up and very poor customer service. A barrage overkill in late notices. It is illegal to send a late notice 24 hrs after a late notice. I have late notices waking me up 1am on email. Plus in the mail. Plus daughter gets pre lien notices telling all of my business after 5hings were resolved. I am taking this up with higher ranks. Terrible worst storage experience. U haul is usually awesome. Ivdeel harrassed which is illegal.
Nina Tenette | Overall Experience- Rating:
- 5.0
Paulette is such a sweetheart She assisted me moving in and out. She is quick and very professional. Thank you paulette for making my transition quick and easy
Michelle Tahod | Overall Experience- Rating:
- 5.0
Sherri is great and super helpful!!!
Trey Wadsworth | Online Move In- Rating:
- 5.0
Customer did not leave a comment.
Alan Pennington | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Ernie Plata | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Ernie Plata | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
tyler mcgrue | First Impressions- Rating:
- 5.0
I had my storage for some time and I am pleased to say that I have not experienced any problems. I am thankful for all the staff in the Manteca branch, they are awesome. Mahalo
Deborah Sheppard | Overall Experience- Rating:
- 2.0
I called in morning to see if they had a larger storage unit. They said yes and reserved it for me. When I got there they didnt have one. So I had to get 2 small unit. I live 80 miles away so I was not going to take stuff back
Ernie Plata | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Patricia Weaver | Overall Experience- Rating:
- 5.0
The folks in Manteca were amazing! So friendly and helpful. Everything about my experience there was beyond expectations. I will definitely recommend and use them in the future.
Tom Heiter | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
claudia collins | First Impressions- Rating:
- 5.0
Thanks you guys,at manteca location!!
Jose Ayvar | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Bobbi Allen | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Vanessa Benz | Overall Experience- Rating:
- 1.0
Feel free to call me if you would like to know why ive given these ratings. This was a terrible experience.
richard saunders | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Jose Ayvar | First Impressions- Rating:
- 5.0
N/a
thomas kaps | First Impressions- Rating:
- 3.0
Customer did not leave a comment.
Claudia Rivera | First Impressions- Rating:
- 5.0
We appreciate the great customer service that Tasha provided during final check out. She definitely went above and beyond. Thank you Tasha. The Parkers.
Gary Parker | Overall Experience- Rating:
- 5.0
We arrived close to closing time but felt the employee gave us his full attention
Patricia Weaver | First Impressions- Rating:
- 5.0
I want to make a point to send a HUGE THANK YOU to Shelly in facilities!! She was always so helpful and always super nice!!! She is definitely amazing! Cannot thank her enough!
AMBER SPEED | Overall Experience- Rating:
- 5.0
Tasha explained the whole storage process like a Pro , she even found me a unit by the door. Best part was I received a free pad lock with Month free. Tasha has superb customer service skills !!
JACK BASI | First Impressions- Rating:
- 2.0
Very unorganized. 45 minutes, i was there, my reservations was shown to them yet they say they don't have it. the 39.00 5X is false advertising, i got a 5X5 for 15.00 more + insurance.
Nina Tenette | First Impressions- Rating:
- 5.0
everyone helpful
GINGER SINGLETARY | Overall Experience- Rating:
- 5.0
The gal that helped me was amazing and well deserves that manager position when in comes available. She was quick, sweet and on top of things. Im sorry I dont know her name. I think its tayden.
Michelle Tahod | First Impressions- Rating:
- 4.0
although lies were long at times employees remained patient, courteous and professional. Overall good service and experience throughout my moving experience and need of storage units as well.
SHERRY STEVENS | Overall Experience- Rating:
- 5.0
Everyone always takes great care of us there! Paulette runs a great business!
Teresa Landon | Overall Experience- Rating:
- 5.0
Nice place to store your extra items
Steven Witt | Overall Experience- Rating:
- 5.0
Great friendly service
Lauretta White | Overall Experience- Rating:
- 5.0
I really liked the service I recieved while storing my things. I would definitely recommend your facility to friends. The space was adequate and it was nice and clean and the price was great. Thanks a
MARIE MILEY | Overall Experience- Rating:
- 5.0
The staff was very helpful and accommodating when I needed to change the size of my storage unit. The facility is very clean and secure.
Keith Morris | First Impressions- Rating:
- 5.0
i always use u-haul for my moving and storage needs.
ALBERT COLE | Overall Experience- Rating:
- 5.0
Wonderful service. Everything went perfectly.
Dian Heisey | First Impressions- Rating:
- 5.0
Very good experience.
Shybria Carter | Overall Experience- Rating:
- 5.0
Excelente service and security that makes it easier for you to store anything you want thanks UHAUL And it's employees.
Narciso Acosta | First Impressions- Rating:
- 5.0
Employees were exceptionally kind, patient and professional. They went out of their way after closing to accommodate my immediate need of additional storage at the last minute as we were unloading
SHERRY STEVENS | First Impressions- Rating:
- 5.0
Superb pricing. Excellent customer service. Great hours. Easy online payments. I loved everything about Manteca Uhaul.
ERIN LEBRON | Overall Experience- Rating:
- 5.0
Great storage experience
STEPHANIE BROCKETT | Overall Experience- Rating:
- 5.0
Accessible, well-maintained and secured. Will definitely recommend!
Jeaneth Ponte | Overall Experience- Rating:
- 5.0
I was very impressed with the staff!! They were always busy but took the extra time to help me with all my questions. I wish I could give them more stars!!! Thanks for the great service experience!
Deborah newlin | Overall Experience- Rating:
- 5.0
I was very satisfied with your facility and would be pleased to recommend this location to anyone needing extra storage.
Ollie Reust | Overall Experience- Rating:
- 1.0
Negative 5 stars. Rent got raised for no reason, and you have to pay extra to access your storage 24hrs a day. This is the worst place I have ever been. Horrible attitude from all employees.
Tommy Reich | Overall Experience- Rating:
- 5.0
Easy online return and grateful for 24 hours drop off.
GREGORY GUTIERREZ | Overall Experience- Rating:
- 5.0
Many thanks to everyone at the facility. Special thanks to Paulette when she locked the U-Box for me after noticing that my loaders failed to do so at the far end.
donn hannah | Overall Experience- Rating:
- 5.0
Very pleased with this location
Susan Coy | Overall Experience- Rating:
- 5.0
This is probably the cleanest facility that I have been in. The staff is very friendly and attentive.
Constance Coover | Overall Experience- Rating:
- 5.0
we only needed small storage for a month, so this worked out great
Jacque Foster | Overall Experience- Rating:
- 5.0
Great location also right off the freeway. By far the best of any we looked at and felt our belongings were safe here and they were.
Jerry Pavlik | Overall Experience- Rating:
- 4.0
My only two negatives were that it seems understaffed. There always seemed to be a long wait. Also when we were moving our stuff out of the storage unit. We saw two cockroaches on the floor.
kay miller | Overall Experience- Rating:
- 2.0
.
carrie andershock | Overall Experience- Rating:
- 2.0
Need more staff people working to long of wait very slow.
RON WILLIAMS | Overall Experience- Rating:
- 5.0
Everything was great. Easy access in and out and security is top knotch. My only complaint is the hours. Closing at 7 makes it very hard to get there in time when you get off work at 5:30
Natalie Clark | Overall Experience- Rating:
- 5.0
Great facility
MARCO OSUNA | Overall Experience- Rating:
- 4.0
There was a very long wait. You coul have used another associate.
Carole Davis | Overall ExperienceAdditional Services at this Location
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