Customer Reviews for U-Haul Moving & Storage of Longmont at Hwy 66

2,440 reviews

3885 Highland Dr   Longmont, CO 80504
(Hwy 66 & Foster Ridge Dr follow signs for the Park & Ride, Across the highway from Ritchie Brothers Auction)

(970) 535-6262

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(970) 535-6262

3885 Highland Dr
Longmont, CO 80504
(Hwy 66 & Foster Ridge Dr follow signs for the Park & Ride, Across the highway from Ritchie Brothers Auction)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

LORI L.  |  Overall Experience 
Rating:
1.0

The manager is a b*****

jorge d.  |  Overall Experience 
Rating:
5.0

nothing

KIRK F. 
Rating:
5.0

Absolutely a great team .They are all so friendly and helpful. Would highly recommend them!

Lori L. 
Rating:
5.0

Great experience. Paperwork was signed and I was hooked up and out the gate in less than 15 minutes. The return experience was just as expeditious.

Kevin Z. 
Rating:
5.0

Customer did not leave a comment.

Shawn W. 
Rating:
5.0

Customer did not leave a comment.

Justin L. 
Rating:
5.0

Customer did not leave a comment.

Robin W. 
Rating:
3.0

Payed for Dolly and didn't get one

Isaiah D. 
Rating:
5.0

Customer did not leave a comment.

TAMMY R.  |  First Impressions 
Rating:
5.0

Always a pleasure to work with this uhaul location

Angelique H. 
Rating:
5.0

Everyone there is so friendly and helpful. I mostly dealt with Aidan and he is awesome! You can tell he works hard and is knowledgeable. He has helped us out so much and he put my mind at ease with the whole stressful moving situation.Thank you Aidan and the whole team !

Lori L. 
Rating:
4.0

Customer did not leave a comment.

Edward G. 
Rating:
5.0

Customer did not leave a comment.

Don R. 
Rating:
5.0

Customer did not leave a comment.

Bill S. 
Rating:
5.0

Thanks for making it simple

Rick P. 
Rating:
5.0

I wish there were a two-wheeled car dolly available at this location.

Don R. 
Rating:
5.0

Customer did not leave a comment.

Candyce R. 
Rating:
5.0

Superb customer service!!

Nicholas D. 
Rating:
5.0

Excellent service with easy check out. The truck was clean, ready when we needed it and the staff was very professional. Thank you!

Eddie S. 
Rating:
5.0

Nice & simple to deal with.

Joseph T. 
Rating:
5.0

Customer did not leave a comment.

cris a.  |  Overall Experience 
Rating:
5.0

As a disabled veteran I can't lift, the young man came out and did everything for me, also the next day a young lady came out to get the trailer ball hitch so I didn't have to walk to the office area. Love the staff at Longmont 66 Co uhaul FYI we are not related

fred T. 
Rating:
5.0

Customer did not leave a comment.

John D. 
Rating:
5.0

Customer did not leave a comment.

George R. 
Rating:
5.0

Customer did not leave a comment.

Steve S. 
Rating:
5.0

Customer did not leave a comment.

Dan M. 
Rating:
5.0

Customer did not leave a comment.

John E. 
Rating:
5.0

Customer did not leave a comment.

Matthew B. 
Rating:
5.0

Customer did not leave a comment.

DONN K. 
Rating:
5.0

Fantastic, friendly customer service.

Daniel S. 
Rating:
5.0

Customer did not leave a comment.

Ronda H.  |  Overall Experience 
Rating:
5.0

the app just did not work, so the person at the facility had to do it for me on his computer.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Dave J.  |  Overall Experience 
Rating:
5.0

Patricia is a great manager and was very friendly and accommodating when we had to leave our moving pod on site longer than originally planned.

Francesca D.  |  Overall Experience 
Rating:
5.0

Please convey a sincere "thank you" to the On-Site Manager for helping move a vehicle to allow me to exit the property with my empty 26ft U-Haul truck.

Mark C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daneke C. 
Rating:
5.0

If you ever need a uhaul, this is the place to go! Aiden is absolutely wonderful to work with and has always made my experiences a breeze. I seriously could never recommend this place enough. Customer service is hands down the best I've experienced anywhere. Thank you!

Christina L. 
Rating:
5.0

Great costumer service very helpful

Rodney D. 
Rating:
5.0

Great place for storage and renting trucks!

Bryan J.  |  Overall Experience 
Rating:
5.0

Patricia and her crew are always top notch. I would always recommend them for storage,trucks,propane. Great folks

Bryan J. 
Rating:
5.0

Customer did not leave a comment.

George R. 
Rating:
3.0

Customer did not leave a comment.

jerome g.  |  Overall Experience 
Rating:
3.0

Pleasant employees

marilyn C. 
Rating:
5.0

Customer did not leave a comment.

George R. 
Rating:
5.0

Customer did not leave a comment.

LORI B.  |  Overall Experience 
Rating:
5.0

Easy, no surprises

Donald P. 
Rating:
5.0

Had no prior knowledge of this location. The manager was efficient, very pleasant and welcoming

DANA C. 
Rating:
5.0

Great facility and they have all our moving needs. We always use this facility. Great service and moving materials

theresa w.  |  Overall Experience 
Rating:
5.0

Went smoothly

O James B. 
Rating:
5.0

Customer did not leave a comment.

Gregory C. 
Rating:
5.0

Customer did not leave a comment.

Heidi Q. 
Rating:
5.0

Aiden was the bomb! Extremely helpful and could tell that he cared.

Marty O.  |  Overall Experience 
Rating:
5.0

The staff is great! Helpful, kind and happy people from the boss all the way around, great people to deal with. Big bonus for this U-Haul, there's a clean bathroom on site, very important after a long drive from state to state. 5 stars!

sarazann g.  |  Overall Experience 
Rating:
5.0

Front desk lady was sooooo helpful and sweet! Truck was in PERFECT shape and I will definitely be going back when I need a uhual next time. Thank you!

Isabelle R. 
Rating:
2.0

A change in the customer service provided by management would greatly improve this location for me. Not only was Patricia extremely rude, accusatory, and dismissive, but the inability or unwillingness to work with the customer to resolve simple things is astounding. Putting the responsibly on the customer to provide accuracy and accountability is a sign of poor leadership skills. A simple apology for the misunderstandings can go a long way as well, but Patricia missed that mark by a mile. I will not come back to this location, and I will certainly advise others to avoid this location as well. The manager is questionable and her attitude was upsetting to experience. The Google reviews certainly pointed that out, and I was wrong not to believe their experiences to be genuine. I've never witnessed a manager so proud of the negative feedback like Patricia was, as when I pointed out the questionable experiences on Google she boasted about kicking customers out. Address this issue, U-Haul. I feel swindled over a few lousy dollars, and simply asking about it made the matter worse. No apology. Just a rude tone and a dismissive verbal taunt.

jamie P. 
Rating:
5.0

Everyone involved was friendly, helpful, and knowledgeable. Any issue that came up they solved it. Great job.

Sebastian G.  |  First Impressions 
Rating:
5.0

Truck was in fabulous shape for the mileage, extra clean, but definitely in need of new shocks

john M. 
Rating:
5.0

Customer did not leave a comment.

Kim L. 
Rating:
5.0

Customer did not leave a comment.

Christopher F. 
Rating:
5.0

Customer did not leave a comment.

Jarrod R. 
Rating:
5.0

Had me in and out quick. I think that's important to everyone that's picking anything up. Store was clean. Hooked me up and had me on my way in about 10 min

Doug S. 
Rating:
5.0

Customer did not leave a comment.

AMY M. 
Rating:
5.0

Customer did not leave a comment.

Bill M. 
Rating:
4.0

Customer did not leave a comment.

Tevye B. 
Rating:
5.0

Same comments as above!

BJ Z. 
Rating:
5.0

Great customer service and assisted me with all my service needs!

Frank O. 
Rating:
4.0

Customer did not leave a comment.

Kim L. 
Rating:
5.0

No recommendations. I had no issues with my rental

Daniel C. 
Rating:
5.0

Customer did not leave a comment.

Martin O. 
Rating:
5.0

Customer did not leave a comment.

Marty O.  |  First Impressions 
Rating:
5.0

The rental experience was great. Not only was the owner of the location friendly, efficient and thorough. But, he went above and beyond to help me when my vehicle battery died after turning in my rental trailer. His assistance was invaluable and much appreciated.

Jared J. 
Rating:
5.0

Patricia was so helpful during my entire tenancy with U-Haul storage. She helped me through billing and payment issues and gave me peace of mind. Would highly recommend to anyone needing storage in the Longmont area.

SHANNON S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sandra T. 
Rating:
5.0

Customer did not leave a comment.

Erik W. 
Rating:
5.0

Customer did not leave a comment.

MARY F.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DeAnn B. 
Rating:
5.0

Good

Tan P. 
Rating:
5.0

You guys did great!!!! And it was cheaper than we expected!!!! Thanks so much! You made our move a lot easier!!!!

David H. 
Rating:
5.0

We had a complicated situation, but they were able to help us sort everything out. Very courteous staff

Kevin Z.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

doug H. 
Rating:
5.0

Customer did not leave a comment.

tony S. 
Rating:
4.0

This is the absolutely best Uhaul facility I have ever been to. Clean, friendly, helpful, easy check in and checkout, they provided advice on the classic car I was moving… extraordinary, true gem! Highly recommend

David H. 
Rating:
5.0

Customer did not leave a comment.

MARY F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

George R. 
Rating:
5.0

Should the need arise for storage, I will definitely come back to this location.

FRANK N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Larry J.  |  Overall Experience 
Rating:
5.0

Exceptional customer service!

james c.  |  Overall Experience 
Rating:
2.0

Check the drop box for after hours returns before assuming customer has truck.

Valerie M. 
Rating:
5.0

Exceptional customer service

James C. 
Rating:
5.0

I really liked the young man we worked with. Smart and personable.

michele b.  |  Overall Experience 
Rating:
5.0

We have used this facility for years. Great, helpful staff. This facility is fully stocked with all your moving supplies as well. When we moved or had a family member move we. always rented their trucks and purchased all of our moving supplies

theresa w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
4.0

More expensive than I anticipated

phil C. 
Rating:
5.0

The staff was awesome and accommodating. I will use this location all the time

Mark S. 
Rating:
5.0

Customer did not leave a comment.

Phyllis M.  |  Overall Experience 
Rating:
5.0

Greatest friendliest place!

Micheal M.  |  Overall Experience 
Rating:
5.0

Aiden at u-haul was wonderful. He went out of his way to ensure our move with u-haul was a great ex. Thank you for all your assistance Aiden!

Lisa M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

George R. 
Rating:
5.0

Patricia and her staff were professional, courteous and helpful. Thank you for the great service!

Mark B.  |  Overall Experience 
Rating:
5.0

Very professional

Vlad R.  |  Overall Experience 
Rating:
5.0

The young man, Aiden, at the desk was extremely helpful and knowledgeable. He had looked up our information based off the number on the truck before we even walked in the door (!) and showed us two sizes of units so we could compare before committing to one. The inside of the store was well stocked with every type of packing and storage equipment imaginable, and the inside of the unit was perfectly clean. All of our questions were answered thoroughly, and even though we were exhausted after days of packing, loading, and driving, we left feeling as secure as our storage unit. The customer service we received was stellar--easily the best we've had from all the calls and in person experiences we've had with Uhaul in the last two moves we've made. We hope you will consider properly rewarding such an attentive and thorough employee that is representing your company so well with a raise in salary soon.

KARA G.  |  First Impressions 
Rating:
5.0

Your car carrier trailer should have an attached winch.

william M. 
Rating:
4.0

Customer did not leave a comment.

MARCO V.  |  Overall Experience 
Rating:
5.0

Very friendly staff. Thank you

CRAIG T.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kristy C.  |  Overall Experience 
Rating:
5.0

I have never experienced a company with such cumbersome, obtuse and antiquated systems as U-Haul Triple booked my original reservation, booked my storage out from under me, and if I hadn't checked beforehand I would have been SOL on the Sunday day of AND I met some of the most incredible, kind, service oriented people I have run across in a while

John K. 
Rating:
5.0

Customer did not leave a comment.

Jo Anne C. 
Rating:
5.0

Good experience, first month free, convenient location.

Tim N.  |  Overall Experience 
Rating:
5.0

I wish I knew the name of the attendant that helped me. He was absolutely wonderful!!!! He was sensitive to the emotional weight of needing to rent a truck in order to clean out my late father's belongings, he was quick and agreeable and helpful and kind. He is a TRUE value to your company!

Leah E. 
Rating:
4.0

Extra charges because uhaul moved my pickup location. Independent contractor Moving Help damaged furniture due to rough handling, Spent an hour unnecessarily disassembleing a bed because they didn't believe me when I told them the headboard came off easily. Lost parts. Showed up sick and unmasked.

Dana S. 
Rating:
4.0

Customer did not leave a comment.

RITA W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Deborah F.  |  Overall Experience 
Rating:
5.0

Excellent service every time I needed your rentals thank you

Juan T. 
Rating:
5.0

The staff was extremely helpful and friendly. They made the moving experience a lot easier!

Matt K.  |  Overall Experience 
Rating:
5.0

Zukie did a great job-- there was a big storm the night before my rental and the power was out and he got me out quickly with no issues!

Michael K. 
Rating:
5.0

Aiden was great!

april R. 
Rating:
5.0

Very nice people! Clean! No critters!!

terri s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephanie B. 
Rating:
5.0

Great staff and friendly! So helpful!

Sarah M. 
Rating:
5.0

Customer did not leave a comment.

joel C. 
Rating:
5.0

Aiden was wonderful!

Michele B. 
Rating:
5.0

Make sure check the vehicle better for signs of smoking

Vanessa B. 
Rating:
5.0

I was scheduled to rent a uhaul at a different location. It was closed when I arrived. I might suggest that the other location (1128 main st) put a sign on their door if they will be closed, or, better yet, notify customers that they will not be able to pick up there after all! The highland drive location is extremely inconvenient for anyone who is car free, as there is no pedestrian access and riding a bike to that location is sketchy even for experienced cyclists.

Lauren G. 
Rating:
5.0

I have rented trucks here several times. Everyone I have worked with is incredibly nice and helpful. The equipment is all excellent. I wouldn't consider renting a truck anywhere else.

William K. 
Rating:
5.0

We put a $94 hold on a ven and returned it under the estimated milage. We were suppose to get around $30 back from our $94 hold and never received it. I have a receipt for less than the amount we paid.

John H. 
Rating:
5.0

Trailer needs tires, other than that all was good

Clifford B. 
Rating:
5.0

Customer did not leave a comment.

Ronald K. 
Rating:
5.0

Sukie is extremely personable, courteous and efficient. I feel terrible that he got stuck with a shitty trailer that he has to fix before he can rent it. Those guys in Muskogee should be disciplined.

Mara S. 
Rating:
2.0

With a disappointing ride share to a facility that did not have the reserved vehicle available at the appointed time, had to pay and additional $50 to go to another location to finally pick up. No notifications were given that the reserved vehicle wasn't ready. Got told at the first location that the reservation system isn't always accurate and unreliable. Picked up a "new" vehicle from the second location with only 35 miles on the odometer. However with inspecting the vehicle, I could see that it had refurbished parts attached to it. Sad to see that your company is getting taken by whatever dealerships you are using.

Eric D. 
Rating:
5.0

Patricia, and staff were excellent!! Would definitely recommend.

Richard S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JUDAH M. 
Rating:
5.0

Customer did not leave a comment.

Kevin T. 
Rating:
5.0

Replace trailer tires before they explode and disintegrate while driving. Customer service at the location was impeccable, staff went above and beyond to make the experience great. The trailer we rented had a very worn tire that exploded on the highway, and another tire that was in danger of exploding due to an incorrect wheel rim.

Kasey A. 
Rating:
5.0

The Manager at this location is friendly and welcoming. Her knowledge of the products is amazing and she made renting a U Haul a great experience.

Randy K. 
Rating:
5.0

Customer did not leave a comment.

Stacie B. 
Rating:
5.0

Absolutely wonderful staff!!! The customer service was amazing. If we need to rent another moving vehicle for anything, we will be using this location.

cody C. 
Rating:
5.0

Patricia and suki are amazing!!!

TAMMY M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

shawn B.  |  First Impressions 
Rating:
5.0

Suki is amazing!

Christine H. 
Rating:
5.0

Worked out wonderful, saved the day on our last minute need!! Thank you so much!!

Sarah W. 
Rating:
5.0

The customer service here is unbelievable. Every interaction has been extremely pleasant! Highly recommend.

Shawn B. 
Rating:
5.0

Patricia was incredibly professional, helpful and a delight to work with!

Matt K.  |  First Impressions 
Rating:
5.0

Patricia and Aiden and Suki are all AMAZING! Their knowledge-base and customer service is off the charts, if I still lived locally I would probably use them forever!

Tiffany O.  |  Overall Experience 
Rating:
5.0

Patty, her husband and staff were great people to work with!!

Rebecca P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nicholas D.  |  Overall Experience 
Rating:
5.0

Could not have asked for a better team at this facility, they were great 😃.

Arthur L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marie R.  |  Overall Experience 
Rating:
5.0

Manager and staff were super great- helpful and friendly!

Ansel C.  |  Online Move In 
Rating:
5.0

Thank you so much for the time and energy spent on keeping this specific location of Uhaul operational. I appreciate the professionalism that I have received from Patricia, time and time again. You guys are awesome.

robert e.  |  Overall Experience 
Rating:
5.0

Helpful and understanding

sukie l.  |  First Impressions 
Rating:
5.0

Very easy process in and out. Very friendly staff. Recommend 100%

BRAHAM B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

gretchen s.  |  Overall Experience 
Rating:
5.0

Overall no complaints, just needed something cheaper

Jacob B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew F.  |  Overall Experience 
Rating:
5.0

Staff are fantastic and very accommodating. Great experience, thanks.

JASON S.  |  Overall Experience 
Rating:
5.0

Great and friendly service!

JASON S.  |  First Impressions 
Rating:
4.0

You should DEFINITIVELY have weekly rates, that could increase the amount of clients you already have.

pablo h.  |  Overall Experience 
Rating:
5.0

Excellent storage place, the best of the best.

TORRENCE H.  |  Overall Experience 
Rating:
5.0

Gentleman that helped me was very nice and helped me with any questions I had.

NICOLE B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MILAN O.  |  First Impressions 
Rating:
5.0

Well done!, excellent service. You should have weekly rates. WEEKLY RATES PLEASE!

pablo h.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David L.  |  First Impressions 
Rating:
5.0

Wonderful staff, very clean facilities. Security is tight, it feels very safe. Thanks for a great experience. I'd highly recommend this facility.

Kimberly S.  |  Online Move In 
Rating:
5.0

This is a very well ran and maintained facility! Very friendly and helpful staff.

Steve R.  |  First Impressions 
Rating:
4.0

There was a dead field mouse in my storage unit.

Tina B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

STEFANIE S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Paul G.  |  Overall Experience 
Rating:
5.0

Great customer service helped me with what I needed and fast thank you

Margarita T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Keith A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHARLES R.  |  Overall Experience 
Rating:
5.0

Super helpful very informative, and friendly… Wouldn’t choose anyone else 👍

Mark P.  |  Overall Experience 
Rating:
5.0

The general manager at this facility was professional and accommodating. Fast and efficient service. Very pleasant experience. Thank you!

Robert F.  |  First Impressions 
Rating:
5.0

We had so many obstacles at every turn (no fault of uhaul or Mrs. Patty) but Mrs. Patty had a solution for each issue. I looked forward to coming in and working with This team each time. I will always and forever seek this location for all of my uhaul rental and storage needs. Thank you Mrs. Patty and Mr. Sookie (sorry for spelling). I give 20 out of 10 stars!!

Jeramy s.  |  Overall Experience 
Rating:
5.0

Thank you

Jeffrey S.  |  First Impressions 
Rating:
5.0

Patricia was amazing in helping me get setup after a long trip across the country!

Garrett M B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sonia D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Barry B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelsey H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sharon T.  |  Overall Experience 
Rating:
5.0

The staff here are so friendly and kinda. I would definitely recommend this U-Haul to anyone.

Gianna M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Richard G.  |  Overall Experience 
Rating:
5.0

I give this facility a 12 out of 10! The management and on-site staff go above and beyond to make sure you are satisfied with your unit. This is a family oriented facility and to be honest I won't go anywhere else! All units are triggered with an alarm if opened without your code which makes security #1 in my book.

jimmy h.  |  First Impressions 
Rating:
5.0

Best customer service, regardless of the type of business, I’ve experienced in a long time

Jim B.  |  Overall Experience 
Rating:
5.0

Very nice people

ANGELA R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Melissa O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

barry b.  |  Overall Experience 
Rating:
5.0

The manager/employee’s at this facility are extremely helpful, considerate, and thorough. If I have to rent storage again I will definitely return to this location!

terri M.  |  Overall Experience 
Rating:
5.0

I’ve used this facility many times over the years, they have always been outstanding

Jesse C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Claudinei P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Danielle E.  |  Overall Experience 
Rating:
5.0

Patricia Lluveras and her staff went above and beyond expectations to help me over these last 10 years of using the facility. Their caring attitudes and professionalism is outstanding.

PATRICIA D.  |  Overall Experience 
Rating:
5.0

Great location, reasonable pricing, friendly and helpful staff.

Gary S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hector I.  |  Overall Experience 
Rating:
4.0

They booked the unit I was supposed to move into, before I moved in. I ended up getting a smaller unit.

Devin P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JUSTIN B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Claudinei P.  |  First Impressions 
Rating:
5.0

I wrote the gentleman's name down but lost the paper... it started with an S but was a unique name... anyway he was amazing! He took the time to answer my questions and help me with my issue.

STEPHANIE ROSE P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

charles M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brittany F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kathleen k.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David K.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Paridise Pinball A.  |  Overall Experience 
Rating:
5.0

Patricia and her crew were so helpful and accommodating! The best

Kristin P.  |  Overall Experience 
Rating:
5.0

Incredibly supportive and attentive through our entire relationship! Excellent!

SHARON S.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

KAREN R.  |  Overall Experience 
Rating:
5.0

Patricia was so friendly upon our arrival after a very long trip from California. She checked us in quickly and smoothly. I was worried that we wouldn't be able to get checked in as we arrived after 4 pm. I was so relieved that this location has extended office hours to make our checkin available. She did everything she could to help our move in go smoothly. I can't say it enough, Patricia was so wonderful and I appreciate her help after being on the road for a week. I highly recommend this facility to anyone needing storage in and around Longmont. Besides having the best on-site manager around, the facility is clean, secure, and a great value especially compared to other storage facilities. Thank you Patricia for helping make our move easier and understanding our needs.

Alicia V.  |  First Impressions 
Rating:
5.0

Patricia was always so amazing and kind..Always willing to work with me…Staff were so kind and easy to work with…

Alyssa C.  |  Overall Experience 
Rating:
5.0

I rented for 7 years and always had great customer service! Thank You!

RENEE J.  |  Overall Experience 
Rating:
5.0

Thank you!

YANNICK H.  |  Overall Experience 
Rating:
5.0

Absolutely the best experience-!!

Kristin P.  |  First Impressions 
Rating:
5.0

This rental gave us the flexibility to move while looking for a new place.

Norma D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GALEN M.  |  Overall Experience 
Rating:
5.0

Very easy to use. A perfect place to store your belongings

Christlon D.  |  Online Move In 
Rating:
5.0

I was very pleased with the help and explanations given for procedures and terms.

Brian L.  |  First Impressions 
Rating:
5.0

Thank you for making the process to get a storage unit so easy - we appreciate it! Tamara

Tamara B.  |  Online Move In 
Rating:
5.0

Patricia was kind & generous to us as displaced homeowners from the Marshall Fire, CO! The facility was amazingly clean & convenient to use. The staff were so kind & respectful. I would recommend & use this facility again in a heartbeat if I need to use a storage facility- & I live 25 minutes away.

linda h.  |  Overall Experience 
Rating:
5.0

I hope to feel that my storage is watched and safe.

Norma D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

david l.  |  First Impressions 
Rating:
5.0

Good people to work with and very helpful.

Joy O.  |  Overall Experience 
Rating:
5.0

They went above and beyond helping us with storage and we had rented Uhaul truck and trailers which they helped us check in from a one way trip~ I highly recommend them!!

Rebecca P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jayson S.  |  Overall Experience 
Rating:
5.0

Hassle free friendly service. Would recommend this place to anyone!

Mark P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

rebecca n.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carmelita N.  |  First Impressions 
Rating:
5.0

Patricia and Sookie and Aiden are amazing. They are professional, supportive and kind. Whatever you need, they rush to help. This is the best Uhaul storage we've ever used.

Cynthia B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PRo Service C.  |  First Impressions 
Rating:
5.0

Great service

William D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

August K.  |  Online Move In 
Rating:
5.0

They were very nice and most accommodating. The free storage unit was a blessing at the end of a difficult move.

Rita J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JEFFERY W.  |  Overall Experience 
Rating:
5.0

Thanks!

YANNICK H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kathleen H.  |  Overall Experience 
Rating:
5.0

Excelente costumer service. Thanks Patricia.

Eduardo F.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Luke H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew F.  |  First Impressions 
Rating:
5.0

Friendly and helpful. I would use them again.

WAYNE S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ryan L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ryan m.  |  First Impressions 
Rating:
5.0

The manager, Patricia, was a pleasure to deal with. I'd highly recommend reaching out to her for your storage needs.

Blair C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles L.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

David S.  |  Online Move In 
Rating:
5.0

Wonderful people to work with.

robert k.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CLINTON K.  |  Overall Experience 
Rating:
5.0

Made my move a little easier.

goldry R.  |  First Impressions 
Rating:
5.0

The location is fantastic and the staff was always available, helpful and extremely courteous. This is my second time to do long term storage with them and it’s been an exceptional experience both times.

Beth D.  |  Overall Experience 
Rating:
5.0

Everything was wonderful, the staff was always so friendly and helpful! Highly recommend this location!

Anne D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deana R.  |  First Impressions 
Rating:
3.0

Very expensive to rent here

Taylor M.  |  Overall Experience 
Rating:
5.0

The staff was very pleasant and helpful, especially during the covid.

STEVEN T.  |  Overall Experience 
Rating:
5.0

Patricia You and Suki are the best! Sure appreciate all th help you have provided me! Will stop in to say hi!!!!! Mike

Michael H.  |  Overall Experience 
Rating:
5.0

Thank you! Will use again.

Jeremy B.  |  First Impressions 
Rating:
5.0

The entire staff is so helpful. They really saved my butt in a squeeze. I’m grateful to them all. Thank you!!!

MORRIS H.  |  Overall Experience 
Rating:
5.0

The manager was and is outstanding.

John F.  |  First Impressions 
Rating:
5.0

Sukie was extremely helpful!

Taylor M.  |  First Impressions 
Rating:
5.0

Patricia and Sukie were beyond friendly and helpful. I am so happy that this is the location where my things are stored for the time being. Thanks you guys!!!

Anne D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

christopher o.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CLINTON K.  |  First Impressions 
Rating:
5.0

Patricia and her staff were very friendly, helpful and customer-focused. I appreciated the cleanliness of the units, the fact that they drove around and smiled at us whenever we were at the unit (I know they were checking to be sure that everything was OK and secure in a very friendly way). Move in and move out were great. I felt like they cared about me and my things. I was worried about having stuff in a storage unit, but this was a great experience. Thank you, Patricia and staff!

Amy M.  |  Overall Experience 
Rating:
5.0

It does not get better than the 3885 Highland Dr. location in Longmont! The staff are friendly, willing to go out of their way to help you, and genuine in all aspects. I drive out of my way to go to this location when I'm in need of U-Haul services!

Nicholas B.  |  Overall Experience 
Rating:
5.0

Aiden made everything so quick and easy. He is extremely polite, knowledgeable, and helpful.

MORRIS H.  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Jason B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

alcie d.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

alex k.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Danny W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John W.  |  Overall Experience 
Rating:
5.0

Excellent costumer service, friendly. It’ve been a good experience. Thank you so much for all

Eduardo F.  |  First Impressions 
Rating:
5.0

We moved from Texas to Colorado with our 5x8 trailer. Patricia welcomed us in and made our transition from the trailer to the storage garage so smooth and easy! I highly recommend this U-haul storage to anyone. Will definitely use again for our future needs.

Christina C.  |  First Impressions 
Rating:
5.0

Patricia is the best! Very helpful and friendly! Thank you very much!

Mary C.  |  Overall Experience 
Rating:
5.0

The professionalism and kindness of Sukie and Patricial is without question, the best experience we've encountered during this move. And that is saying something because we've only had positive experiences. There were a couple hiccups with booking but this facility is stellar. Would highly recommend to anyone.

Cynthia B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tom R.  |  Online Move In 
Rating:
4.0

Location was too far (30 miles) from Boulder CO

Greg O.  |  First Impressions 
Rating:
2.0

We were charged for the next month's storage and we were out of the unit.

Susan M.  |  Overall Experience 
Rating:
5.0

Pleasant,friendly staff that goes the extra mile to help customers. I had a great experience with them.

michael O.  |  Overall Experience 
Rating:
5.0

My rental truck return was easy and quick. My storage unit was ready and clean. The staff was amazing and very friendly.

robin b.  |  First Impressions 
Rating:
5.0

Super helpful and friendly employees.

Mark H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David P.  |  Overall Experience 
Rating:
5.0

I love Patricia. The answering system is horrible.

CELIA G.  |  Overall Experience 
Rating:
5.0

The staff were friendly and were practicing COVID-19 safety precautions. I went to other storage locations where no one was wearing masks. I highly recommended this place.

christopher o.  |  First Impressions 
Rating:
5.0

All the staff were incredibly helpful throughout the whole process, especially Patricia, who was wonderful and highly knowledgeable. Moreover, we were SO THANKFUL for the no-hassle first month free due to our use of the storage to escape from imminent fire threats. It was a very stressful 24 hours of emergency packing, and knowing we had a place to secure our belongings meant a lot to us!! Thanks to our great experience, we will continue to recommend this storage facility to friends.

Jason P.  |  Overall Experience 
Rating:
5.0

The staff is excellent. The best facility I gave ever been in.

Keith A.  |  Overall Experience 
Rating:
5.0

Patricia is a very nice and helpful manager. I would always choose this location for my storage needs.

Carolyn A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Todd G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tanya C.  |  First Impressions 
Rating:
5.0

There's no U-haul in the state of Colorado better than the one in Hwy 66. Fantastic employees and phenomenal service. Would recommend everyday!

sydney b.  |  Overall Experience 
Rating:
5.0

Great!

james c.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steven P.  |  First Impressions 
Rating:
5.0

Great folks! Very helpful and accommodating. Have rented here before and prices are lower that most other places.

Bryan J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paul G.  |  Overall Experience 
Rating:
5.0

Patricia was very friendly and helpful. I always felt comfortable asking questions and visiting the storage unit.

David S.  |  Overall Experience 
Rating:
5.0

Patricia is the sweetest person and so very helpful. I would recommend her and her facility to anyone 💯 percent 😊😎👍

Carolyn A.  |  First Impressions 
Rating:
5.0

thank you!

Robert H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paul G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JEFFREY S.  |  First Impressions 
Rating:
5.0

Patricia is awesome. She helped me out so much when my mom passed away and I had to take over the storage units.

Jeremiah C.  |  Overall Experience 
Rating:
4.0

Excellent customer service

Lynn T.  |  First Impressions 
Rating:
5.0

Patricia and staff were professional, helpful, and friendly. Great experience to welcome us to Colorado!

Ab S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gerald G.  |  Overall Experience 
Rating:
5.0

Staff was incredibly helpful and knowledgable. Facility very clean, well maintained, and secure. Moving is not necessarily easy, but staff made this part of it actually nice.

KATHLEEN M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

dawn t.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cosmo u.  |  Overall Experience 
Rating:
4.0

Had a great experience storing at the U-Haul facility located at 3885 Highland Dr near Longmont, CO. The facility itself was well maintained and the staff were very friendly and professional. I was offered free storage for a month by U-Haul and I'm glad this facility was the one selected. The only reason for providing a 4-star rating is simply the location of this facility. As much as I appreciate being offered a free month of storage, it would have been easier and more convenient if offered storage closer to Boulder/Broomfield. This is by no fault of the owners of the 3885 Highland Dr facility however, and I must re-emphasize that my experience with them was wonderful.

Mark D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelly M.  |  First Impressions 
Rating:
5.0

Sukie was so extremely helpful I will always recommend you!

brandy i.  |  Overall Experience 
Rating:
5.0

I don't normally fill out reviews but I just wanted to say my experience with Patricia and her team over the last 2 year and 3 units was excellent.

allen w.  |  Overall Experience 
Rating:
5.0

I have used this facility in the past and they are always, friendly, professional, and always helpful.

Suzanna S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark D.  |  First Impressions 
Rating:
5.0

We found Suki to be warm, welcoming and very thorough! Unlike the folks in Houston nwhere we had a terrible experience With a team who misrepresented the shape of the truck, the gas level, and did not explain the process.

MICHAEL N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gerald G.  |  First Impressions 
Rating:
3.0

Your man there should have been fired for such ugly treatment of a customer, on initial arrival. That concerned special arrangements with the main UHaul offices, that had not been directly relayed, and ultimately took about two months for that to reach your office. Customer was treated like a dog, all the way around, by UHaul. UHaul can’t talk directly with a storage facility? Ridiculous. Manager there did a good job however.

Kelsey s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JUSTIN A.  |  First Impressions 
Rating:
5.0

Bruh...these folks were always helpful and available.

Chad B.  |  Overall Experience 
Rating:
5.0

Great staff. Highly recommend this location due to personnel.

Chris C.  |  Overall Experience 
Rating:
3.0

I am upset about this not being an all inclusive location. Your sales rep was fine, but not accommodating whatsoever!! I should have been compensated for nobody communicating the drop off and storage location being on opposite ends of town. All she said..basically..politer than this..'too bad..it's in your contract..you will have to take your car off and hook it back up yourself'. Since nobody even mentioned this! Why would I not know that my storage facility is not the same as my drop off location!

Sara A.  |  First Impressions 
Rating:
5.0

Very nice very kine people I am very happy

juan b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eva S.  |  Overall Experience 
Rating:
5.0

Thank you for all you have done for me.

LARRY C.  |  Overall Experience 
Rating:
5.0

Pleasant dealing with the staff

Leen V.  |  Overall Experience 
Rating:
5.0

love this place, so helpful!

Tannen T.  |  First Impressions 
Rating:
5.0

The folks managing this location are friendly, knowledgeable, and most helpful. They made everything very easy. Fantastic!

KAREN S.  |  First Impressions 
Rating:
5.0

Patricia and her husband did a great job helping with our move needs! Highly recommended

Josh C.  |  Overall Experience 
Rating:
5.0

Best U-Haul Storage Facility I have EVER work with and rented from!!! Well Done Patricia and Team, I wish every U-Haul Facility was like yours!!! Thank You, Shaun & Family.

Shaun F.  |  Overall Experience 
Rating:
5.0

Kudos to Patricia and Jose!!

Catalina B.  |  Overall Experience 
Rating:
5.0

Thx,so very much for your time and effort in our relocation process

Patrick J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chad B.  |  First Impressions 
Rating:
5.0

Great service and extremely nice people. Highly recommend this to anyone.

Chris C.  |  First Impressions 
Rating:
5.0

Suki was very nice and helpful in getting a storage unit.

Daniel B.  |  First Impressions 
Rating:
5.0

They are FANTASTIC! Will rent storage again. Thank you!

kelly j.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashley M.  |  Overall Experience 
Rating:
5.0

I was not there, but those that were had high praise. I do notice that the move in date on this survey is 5/18/2020. We unloaded and moved into the unit on 5/29/2020 and rented another unit right beside it on the same day, 5/29/2020. Thank you for your service and your facility.

ethel w.  |  First Impressions 
Rating:
5.0

You may note I had a rude experience in Fort Worth; it was so uneccesary, that I called specifically to complain. When renting I believe the rep should tell you, "BEFORE you leave this lot, you need to inspect your UHAUL", not "As soon as possible"; my "as soon as possible" was 12 hours later due to the stress of moving solo during a global pandemic, etc. Not to mention that the NYTimes rates moving higher on the stress scale than death & divorce; the only thing rated higher is the loss of one's child! That being said the gentleman in Longmont, CO was very professional and VERY HARD WORKING; you are lucky to have him running that facility. I also really appreciated the opportunity to share boxes and the ULINE packding plastic that I purchased on line, but did not use!!! What a great idea to have a way to recycle and help another human being. That option should be at all of your centers!

joelle C.  |  First Impressions 
Rating:
5.0

Everyone was nice and helpful.

Ilene C.  |  Overall Experience 
Rating:
5.0

I had a storage unit here for 8 months & used their truck rental services, purchased supplies & propane services too. Owners/managers are always very helpful, friendly & attentive to customers needs. I have recommended them numerous times already & will continue to do so. Great people, awesome service!

Sharon S.  |  Overall Experience 
Rating:
5.0

Patricia was GREAT -- helpful, professional, and safe with the local health restrictions. A positive experience all around!

Ab S.  |  First Impressions 
Rating:
5.0

The staff is very friendly and helpful

Tony T.  |  First Impressions 
Rating:
5.0

Great rental experience for the truck sign out and sign in. Very cognizant of the current virus situation and taking the necessary precautions. Easy to rent a storage unit. Very friendly and efficient.

thomas j.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

blair g.  |  Overall Experience 
Rating:
5.0

Staff is kind and courteous very knowledgeable at there job. We will be using this facility again.

audrey h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BARBARA R.  |  First Impressions 
Rating:
5.0

I can’t say enough about Patricia and Suki. They are kind and caring people, something that’s too often hard to find these days. I so appreciated their gentle spirits. Mine was an unfortunate situation that caused me to need their storage for 2 years while I regrouped after a bad divorce. They were so nice to work with under extreme anxiety, so mellow and compassionate, yet hard working and on top of things. I would recommend them to anyone & everyone!

Patricia P.  |  Overall Experience 
Rating:
5.0

x

Daniel B.  |  Overall Experience 
Rating:
5.0

Professional with a human touch

Christine C.  |  First Impressions 
Rating:
5.0

Patricia et. al. keep a good shop. Always friendly and efficient. I'd do business there anytime. Big thanks to them!

Bruce H.  |  Overall Experience 
Rating:
5.0

Very helpful staff

MIKE R.  |  First Impressions 
Rating:
5.0

Your passing the u lock key was way beyond my expectation. Thanks for being so kind.

V P.  |  First Impressions 
Rating:
5.0

Folks operating this facility were very nice and informative.

Patsy H.  |  Overall Experience 
Rating:
5.0

We were pleased with everything.

Robert B.  |  Overall Experience 
Rating:
5.0

I happened to deal with the manager just before closing and it was quite evident to me that Patricia really cares about her customers. It was an exceptional customer service experience!

Bob H.  |  First Impressions 
Rating:
5.0

Very well maintained facility, excellent customer service. Overall a great experience. Kudos to Patricia and staff !

Meredith L.  |  Overall Experience 
Rating:
5.0

We had good service

Robert B.  |  First Impressions 
Rating:
5.0

Very friendly and helpful.Nice clean,well maintained facility.

jon m.  |  First Impressions 
Rating:
5.0

Thank you for all your great service!!

Christopher D.  |  Overall Experience 
Rating:
5.0

Management was alway accommodating and friendly. They were available to help answer questions in a professional and knowledgeable way.

linda k.  |  Overall Experience 
Rating:
2.0

They charged me a late fee of 33 dollars they never answer the phone I got an email saying my bill was past due and if I would give a credit card number I wouldn’t be charged a late fee when I called

Mark G.  |  Overall Experience 
Rating:
5.0

It was a pleasure storing at this facility.

BRUCE G.  |  Overall Experience 
Rating:
4.0

The facility is clean and staff is amazing!

Andrea P.  |  First Impressions 
Rating:
5.0

The staff is always there to help you with anything you need. Very friendly, polite, and helpful. 10 out of 10

zachary m.  |  Overall Experience 
Rating:
5.0

Very friendly, helpful staff.

LARRY W.  |  Overall Experience 
Rating:
4.0

Great service!

Rachel K.  |  First Impressions 
Rating:
5.0

Very helpful and convenient for us

Kevin M.  |  Overall Experience 
Rating:
5.0

Jose and Patricia were very helpful in all things U-Haul. They both go above and beyond their duties and address and solve any issues one may have. Your good people, See you in August, John

John S.  |  First Impressions 
Rating:
5.0

You made my year with you comfortable and you were always ready to assist in any of my concerns or needs. Thank you. Joy Luke

JOY L.  |  Overall Experience 
Rating:
5.0

Very professional

Rachel R.  |  Overall Experience 
Rating:
5.0

Everyone was so nice and helpful! It was one of the better customer service experiences that I’ve had!

Morgan B.  |  First Impressions 
Rating:
5.0

Best storage experience I have ever had

CLINT R.  |  Overall Experience 
Rating:
5.0

I've done business with this location on several occasions. Patricia is the best. Thank you!

BRUCE H.  |  Overall Experience 
Rating:
5.0

Very quick and very helpful

Ervin V.  |  First Impressions 
Rating:
4.0

Unit was dirty. Staff occasionally no where to be found. But it was efficient and the unit was appropriately sized. Navigation was easy. Very respectful staff.

Jennifer (Jenny) M.  |  First Impressions 
Rating:
5.0

I had such an amazing experience with this company. Sam was the employee that helped me every step of the way, she went above and beyond to make my moving experience easy and painless. Thank you!

Heather O.  |  Overall Experience 
Rating:
4.0

Made the move so much easier with the help from uhaul thank you very much. For the experience

ashley p.  |  First Impressions 
Rating:
5.0

Thank you for you kind service. I even purchased wall art here!

Robin W.  |  First Impressions 
Rating:
5.0

Easy to work with we got in and out with out any problems

Kevin M.  |  First Impressions 
Rating:
5.0

This is a great facility. The staff is wonderful. Always very helpful

GARY M.  |  Overall Experience 
Rating:
4.0

Service was great. When will we be able to get access to the storage units with a code instead of driving up and honking?

EPHRAIM J.  |  First Impressions 
Rating:
5.0

very nice and pleasant people to work with

james h.  |  Overall Experience 
Rating:
5.0

The staff was exceptional and made it very enjoyable to work with.

Nicholas F.  |  Overall Experience 
Rating:
5.0

Suki, Patty and the whole staff were amazing!!!! Very friendly and helpful! I would recommend this facility to any body!!!

John K.  |  Overall Experience 
Rating:
5.0

nice people

John K.  |  First Impressions 
Rating:
5.0

Very pleased

Kevin E.  |  Overall Experience 
Rating:
5.0

The staff were unbelievably helpful & friendly. I have an antique that weighs 500 lbs. If it weren't for them helping me find people to load it, my move wouldn't have been possible. Thank you so much!

summer h.  |  Overall Experience 
Rating:
1.0

Dead rat at move in. When we left we were ignored and they tried to Bill me for months. Threatening to sell everything in the empty unit. Even after 5+ phone calls and the face to face we leaving

Joseph N.  |  Overall Experience 
Rating:
4.0

Great, friendly staff! Having access to General Managers cell phone in case of problem is a plus.

Ellard M.  |  First Impressions 
Rating:
5.0

Wonderful facility and amazing staff!!

Christina W.  |  Overall Experience 
Rating:
5.0

Great customer service. Very friendly management! Could not be happier. The site is clean and maintained.

Patsy H.  |  First Impressions 
Rating:
5.0

Great place, ppl are helpful & nice. Clean

RANDALL V.  |  Overall Experience 
Rating:
5.0

I believe that Patricia and her Husband deserve a 5+ rating for excellent service. I wish all customer service and professionalism everywhere was like what they show.

Kathy c.  |  Overall Experience 
Rating:
5.0

My interaction with Patricia and staff was excellent. Wonderful U-Haul dealer.

Alan H.  |  Overall Experience 
Rating:
5.0

The management is very professional and friendly! I will recommend to everyone I know.

Nikki C.  |  Overall Experience 
Rating:
5.0

Weel done! Prompt refund and very helfpful

Harold G.  |  Overall Experience 
Rating:
5.0

great service

Uli K.  |  Overall Experience 
Rating:
5.0

Great experience all around. Manager accommodated us in every way. Clean and safe facility for storage. Uhaul corporate: Computer System is slow. Frustrating for employees and customers.

Kerstin G.  |  Reservation 
Rating:
5.0

They provided an awesome experience I was very very happy and I will go back again

kelly j.  |  Overall Experience 
Rating:
5.0

I enjoyed my time here . Nicely paved access and good location. Everything worked well.

Doug F.  |  Overall Experience 
Rating:
5.0

Very nice and helpful people. What more could you ask for.

BRUCE G.  |  Reservation 
Rating:
5.0

These folks have been as helpful as they can be. Unfortunately they didn't have the size I needed when I got into town, but they've done everything they can to help me.

Patricia P.  |  Overall Experience 
Rating:
5.0

This is the third time that I have used this facility for storage, plus I have purchased packing items from this facility as well. I like every part of the service and the facility.

Pat L.  |  Overall Experience 
Rating:
5.0

Everybody was so friendly and helpful and i will definitely want to do business here again!

oscar j.  |  Overall Experience 
Rating:
5.0

all services excellent, especially the front desk

Uli K.  |  Reservation 
Rating:
5.0

Thanks for being so convenient and professional. I will be happy to recommend you at any time or opportunity. Very pleased, again. ..Thank you. P.D.Newnham.

Pete N.  |  Overall Experience 
Rating:
5.0

Staff was very friendly and helpful.

daniel w.  |  Overall Experience 
Rating:
5.0

We used this facility daily for our storage/ work needs, never had a problem. Only wish price wasn't constantly increasing.

JOHN R.  |  Overall Experience 
Rating:
5.0

new owners / management are awesome. patricia, the manager, was more than helpful, and was a pleasure to work with. Thanks!

JARED P.  |  Overall Experience 
Rating:
5.0

I would definitely recommend this U-Haul facility to all my friends and family!!! Jose and his wife are UBER ANAZING !!! From now on this U-Haul is going to Be the my go to one ! Thanks So much !!!

Edgar A.  |  Overall Experience 
Rating:
1.0

Patricia sucks. Claimed to be the owner of a facility she does not properly maintain. My belongings were destroyed in the unit and no one was compassionate about helping.

Chanel J.  |  Overall Experience 
Rating:
4.0

Once the entry gate was fixed, it was more convenient. Thanks Again.

Michael H.  |  Overall Experience 
Rating:
5.0

Great location. Always police present out and around based on highway patrol. Felt very secure.

zack v.  |  Overall Experience 
Rating:
5.0

Everyone was very kind and helpful.

Sarah P.  |  Overall Experience 
Rating:
3.0

Nice facility. Having to honk to get someone to open the gate was lame. Also, I spoke to five different people on the phone before I got to someone who could confirm my reservation.

Mike L.  |  Overall Experience 
No reviews have been submitted for this location.

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