Customer Reviews for U-Haul Moving & Storage of La Marque

2,288 reviews

4701 Gulf Frwy   La Marque, TX 77568
(24 hour access - outside units and designated interior halls only)

(409) 935-9352

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(409) 935-9352

4701 Gulf Frwy
La Marque, TX 77568
(24 hour access - outside units and designated interior halls only)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Need pest control done . I fou d a dead rat in my unit and a long snake skin inside as well . All i had in storage were books and a golf cart . No food items .

RAMIRO H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

reggie W. 
Rating:
4.0

Mr Brandon was not helpful and rude

Jerreld C. 
Rating:
5.0

While the facility was perfect, it couldn't compare with the excellence of the staff. Everyone, from every position on every shift on every visit went beyond to deliver service that exceeded any previous moving and storage experience I have had on 4 continents over my 78 years. Courteous, patient, knowledgeable, flexible, caring, and efficient. If I had to ACTUALLY record my experience in the above question: it would be 10 ! And, those were the front line employees I met, but I must also complement the on-site managment and training staff that created and maintained such a group of extrordianary individuals and team members. A special thanks to Crystal, the manager at 4701 Gulf Frwy. You and your team ROCKS! Lastly, thank you U-HAUL, for establishing a high benchmark in the moving industry. The Faires's

ROY F.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

DORA MAY C.  |  Overall Experience 
Rating:
5.0

Nothing I can think of.

jon T. 
Rating:
5.0

Customer did not leave a comment.

vershanda D. 
Rating:
5.0

Customer did not leave a comment.

Chrystle S. 
Rating:
5.0

Customer service was very nice and helpful

ROSHON T. 
Rating:
5.0

First time using storage and the gentleman yesterday from morning to afternoon held my hand and walked me through each step. Perfect job! Thank you

Ashley Meshelle P.  |  First Impressions 
Rating:
5.0

Great customer service and very helpful

Rodney F. 
Rating:
5.0

Customer did not leave a comment.

joneishia G. 
Rating:
4.0

Customer did not leave a comment.

Beth Martin B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Martha M. 
Rating:
5.0

Customer did not leave a comment.

KRISTEONA N. 
Rating:
5.0

Uhaul Corporate should revisit their e-alert policy It is a underhanded practice. How is it possible to hold a renter responsible for the behavior of a friend of a friend of a friend....related to the references provided. I am highly disappointed in this policy. P.S. One cannot control the behavior of another adult person. Uhaul should NOT expect a reference to be law enforcement. Uhaul should take up their dispute with the individual who did not hold up their end of the bargain with the company and not penalize someone unrelated to the issue. I've said my part and I hope legal reads my message and re-assess this policy. Otherwise, Uhaul provides a great service. The service was exceptional at this location. Thank you Ms. Chrystal and the other gentlemen for their helpfulness.

Janice A. 
Rating:
5.0

My experience with Uhaul La Marque for the past fifteen (15) years was truly amazing. Ms. Crystal is an awesome manager. She is always pleasant, friendly, she makes her customers feel appreciated; she's on point with answers to questions, on it if there are concerns, and always a pleasant attitude. A shout out to one of the staff Brandon. He has exhibited noting but professional service. I have enjoyed renting from this location. I'm saddened to leave. I wish this location nothing but the best. The manager and staff should be commended by Uhaul. The company should be proud in my opinion to have Ms. Crystal a part of their management team. I highly recommend this location for anyone's rental needs. Thank you Ms. Crystal for an awesome experience. I hope i receive and have the same experience with the new Uhaul location on the Gulf Freeway in Houston. Thank you! Wanda Freddie

WANDA F.  |  Overall Experience 
Rating:
5.0

I love the friendly service and how they explain everything to my understanding. Thanks guys y'all are awesome 👍

Gloria S. 
Rating:
5.0

The representative that was helping me was helpful but the representative that was beside us kept cutting our conversation off being rude. he was also the one who checked our truck back in at Hicks in Galveston 02/17/24 at 9 AM. He was rude then also. I just think your employees should be doing their job with a smile on their face despite whatever issues they may have going on

Destinee E. 
Rating:
5.0

Customer did not leave a comment.

Krit J. 
Rating:
4.0

Very friendly and helpful staff.

Lauren P. 
Rating:
5.0

Crystal was so helpful. She deserves a raise 😀

Tomas R. 
Rating:
5.0

Keep up the good work

RAY Wardell M.  |  Overall Experience 
Rating:
5.0

Nothing at all we were an hour early and employee Mitch was a big help my mother and I were in and out in fifteen minutes very happy with our service

vernon D. 
Rating:
5.0

Nothing 😔

Frederick L. 
Rating:
5.0

Customer did not leave a comment.

ROY NELSON B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mary Z. 
Rating:
5.0

Crystal and teens doing the wonderful job!

thomas C. 
Rating:
5.0

All associates I had contact with were courteous and helpful. Quick check in and check out.

Amber H. 
Rating:
5.0

Customer did not leave a comment.

Tyeesha B. 
Rating:
5.0

Great customer service. Associate was all very friendly and helpful.

veronica C. 
Rating:
5.0

Great trailer was in good condition

Clarence T. 
Rating:
5.0

Customer did not leave a comment.

Daniel S. 
Rating:
5.0

Customer did not leave a comment.

Leonardo S. 
Rating:
5.0

Customer did not leave a comment.

Thomas D. 
Rating:
5.0

Closer's

thomas S. 
Rating:
5.0

Customer did not leave a comment.

DENNIS R H.  |  First Impressions 
Rating:
3.0

One of the individuals I dealt with was actually somewhat rude. Not a good way to deal with an already irritated customer!

Andre H. 
Rating:
1.0

Picked u U-haul for a few hours and dropped off at the drop-off site per text within a few hours. Attempted to attach text message I received about drop off site but I have several copies of it. Received a call from U-Haul the next day asking for truck. Told them I returned the same day. Guy said that I dropped off at wrong site and to go there and pick up and bring back. Attempted to pick up U-Haul from “designated drop off spot” sister U-Haul company and it was gone. Attempted to make a police report in that city and was told sometimes these guys don't log in trucks right away and that Officer Perez ( Hitchcock) states to notify U-Haul. U-Haul needs to make the official report. Called U-Haul back to notify them and spoke to police daily until truck was located at another U-Haul facility. Representative at original U-Haul site seemed bothered by this entire dilemma almost discrediting my story. Hung up on me and said someone will contact you shortly. No one ever contacted me. Had to ask the second U-Haul site if truck was ever found. Now these guys are trying to charge my account $500, not to mention I paid for extra insurance that would have covered this incident. I plan on going back to the police station to get the original statement from office Perez. I am disappointed and won't ever go back to this place! I even called U-Haul customer service for assistance during this entire event, so unsure how I'm responsible for $500???? Both time reps told me to go back to police station and force them to take the report? Can someone call me to explain your process? Reps need more training on how to deal with delicate situations. Glad I don't treat my patients like this!

Youlanda M. 
Rating:
5.0

Customer did not leave a comment.

Casey B. 
Rating:
5.0

Veteran who helped me was very friendly and helpful. Thanks for your service

martin A. 
Rating:
5.0

Customer did not leave a comment.

ALLISON C. 
Rating:
5.0

Great service, couldn't have done any better!!!

James B. 
Rating:
5.0

This is one of the best storage places I have ever used and would highly recommend. Convenient access and the staff is great. I have also rented several trucks from these folks with no issues.

David H.  |  Overall Experience 
Rating:
5.0

Easy pick up and drop off car hauler worked perfect for my need

jeffrey K. 
Rating:
5.0

Customer did not leave a comment.

KRISTEONA N. 
Rating:
5.0

Customer did not leave a comment.

DANIEL GIL B.  |  Overall Experience 
Rating:
5.0

Be professional as you were at this time

lavoy H. 
Rating:
4.0

Nothing needs to change. We received excellent customer service. Truck was very clean and well maintained.

ANNETTE C. 
Rating:
5.0

Customer did not leave a comment.

Melody M. 
Rating:
4.0

Customer did not leave a comment.

Lataria Nicole M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William D. 
Rating:
5.0

Thanks you so much Brandon ❤️

Monica B. 
Rating:
5.0

Customer did not leave a comment.

jeanne W. 
Rating:
5.0

Great job! No complaints at all.

ROBERT H. 
Rating:
5.0

The lady in charge there was very helpful and accommodating… she was a pleasure to deal with …

kenneth nickolas e.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lawrence M. 
Rating:
5.0

Very helpful

Raelene S.  |  First Impressions 
Rating:
5.0

Very friendly and quick

mark S. 
Rating:
5.0

Amazing customer service!!! This is the only U-Haul rental facility that I exclusively use in the gulf coast.

Facundo C. 
Rating:
5.0

Nothing, everyone was awesome and the establishment was clean and neat

gloria S. 
Rating:
4.0

Customer did not leave a comment.

Christopher K. 
Rating:
5.0

Nothing

Gary B. 
Rating:
5.0

Customer did not leave a comment.

Kyle R. 
Rating:
5.0

Customer did not leave a comment.

Cory S. 
Rating:
5.0

Friendly easy convenient

Roberto O. 
Rating:
5.0

Customer did not leave a comment.

Richard W. 
Rating:
5.0

Customer did not leave a comment.

Tonni P. 
Rating:
4.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

Terry P. 
Rating:
5.0

Customer did not leave a comment.

VESHIA L.  |  Overall Experience 
Rating:
5.0

The attendant Brandon was very helpful. Kudos to him!!

stacey J. 
Rating:
4.0

Returned after hours

Hank T. 
Rating:
2.0

will never use this location again! the kids that were running the location walked very slowly while on their phones the entire time. no since of customer service no since of urgency. the policy (only at this location) for tow phone numbers not counting yours and to verify at least one, was dumb and inconvenient! I rented a small tow dolly here. I have rented large trucks and trailers and never had to do this(recently). the entire process was slow and irritable. I will use other locations next time.

Drew F. 
Rating:
5.0

Customer did not leave a comment.

Sherri Z. 
Rating:
4.0

Customer did not leave a comment.

CODY WAYNE S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia C. 
Rating:
3.0

Actually must have not been so good of a day with the bald short guy. We asked for a dolly just to help move the furniture and he was a bit not so friendly. He told us where it was but never went to retrieve it for us.

DEMIKA DENISE C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elma W. 
Rating:
5.0

Customer did not leave a comment.

Billy H. 
Rating:
5.0

Customer did not leave a comment.

Shaunte G. 
Rating:
3.0

the windshield wiper blade broke while i was driving it in the rain. It was pouring down raining.

Aishea A. 
Rating:
5.0

Great customer service

Eric W. 
Rating:
5.0

Customer did not leave a comment.

jose H. 
Rating:
5.0

Customer did not leave a comment.

SHARON D P. 
Rating:
2.0

Called coorporate to log a complaint see my name and notes for complaint.

JOSEPH ALLEN K.  |  First Impressions 
Rating:
5.0

Keep Crystal on your team. She was helpful, knowledgeable, friendly, and informative. She anticipated several problems and solved them before they impacted me, and the one problem that she couldn't solve pro-actively she worked out so efficiently that I barely noticed. The overall U-Haul experience was very good, and Crystal's participation brought it up to excellent.

Andrew M. 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE LANE R.  |  Overall Experience 
Rating:
5.0

Friendly personal and knowledgeable

SHARON JEAN I.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Demetric M. 
Rating:
3.0

Customer did not leave a comment.

Aishea A. 
Rating:
5.0

Not a thins! Thank You

stella W. 
Rating:
5.0

Customer did not leave a comment.

KEITH ANTHONY H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ELSHA ROCHELLE L.  |  Overall Experience 
Rating:
5.0

I would definitely use this location again. The staff and manager are always professional and helpful. I had two vehicles parked here and I had no worries. I even forgot to lock my trunk once and everything was there when I came back. This is a very secure location with an excellent staff

Keosha Nyree M.  |  Overall Experience 
Rating:
3.0

No comments at this time. Thank You.

James P. 
Rating:
5.0

Customer did not leave a comment.

MARLON B.  |  Overall Experience 
Rating:
5.0

This location was exceptionally awesome and the staff

NATALIE JO A.  |  Overall Experience 
Rating:
5.0

Ms. Crystal is AMAZING!!!!!!

DERESE T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Frederick O. 
Rating:
4.0

Great customer service at this location!

Walter L. 
Rating:
1.0

Staff and managers not friendly and that is why me move over to public storage

KENNETH LEE M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THOMAS G. O.  |  Overall Experience 
Rating:
5.0

Crystal has been there for years. Friendly and efficient.

Terry P. 
Rating:
5.0

Crystal is a delight to work with. The facility is clean and well maintained.

James L. 
Rating:
5.0

Customer did not leave a comment.

Shontale Deshawn J.  |  Overall Experience 
Rating:
5.0

The gentleman that handled my rental when I picked it up was very courteous, polite & professional. I dealt with Crystal when I dropped it back off & she was super friendly & just as courteous & professional as the gentleman that I picked the trailer up from. The location is amazingly clean, organized & well maintained. I wouldn't hesitate to do business with this location again.

Kevin S. 
Rating:
3.0

It was after hours but the Representative on Sute was extremely helpful.

Pamela S. 
Rating:
5.0

Thank you Crystal and the U-Haul team. Always amazing.

Cruz M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TORHONDA D. 
Rating:
5.0

Nothing..Awesome experience

JERMAINE E. 
Rating:
5.0

Customer did not leave a comment.

Linda L. 
Rating:
5.0

The 26 ft truck we rented for our band trip is very rough riding. We have gotten this truck a couple of times now, it is an older moldel and is not a comfortable riding truck for long trips. Krtystal and her team are great to work with very friendly.

Fred O. 
Rating:
1.0

Employee was very rude and disrespectful... there is one girl there that is a total sweetheart sorry I don't know her name... There was a young gentleman and n older lady that were extremely disrespectful !!!

BRYAN ANTHONY B.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

James R. 
Rating:
4.0

Very friendly and helpful staff

Ashley B. 
Rating:
4.0

Everything was great! The only thing that wasn’t appreciated was I did not receive prorated rent back on the unit. I paid a full months rent and moved out 6 days later. Never received any money back for the month. Just feels a little shady!

Keith Montrell H.  |  Overall Experience 
Rating:
1.0

The truck was great, the staff was awful. They couldn't figure out what they were charging for, how much was the correct charge, and the manager was the only one that didn't seem high and he left immediately when we walked in. Terrible professionalism. They didn't even know their hours to avoid a late drop off fee. The parking at this location is also borderline unworkable if you drop off after hours. I would avoid this location at all costs.

Grady B. 
Rating:
5.0

very clean and nice

Kimberly Ivonne M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DUANE C. 
Rating:
5.0

You guys are always polite and reliable. THANKS

Gary B. 
Rating:
5.0

Customer did not leave a comment.

NANCY LEE E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LANCE A. 
Rating:
5.0

The staff at this location was great

larry W. 
Rating:
5.0

Pickup and drop-off were safe and easy. Employee was friendly and knowledgeable.

Glenda G. 
Rating:
5.0

Customer did not leave a comment.

valencia M. 
Rating:
5.0

Good Job!!

Beth Martin B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Natalie M. 
Rating:
5.0

Customer did not leave a comment.

Julie B. 
Rating:
5.0

Customer did not leave a comment.

Robbin D. 
Rating:
5.0

Excellent customer service!

nathan R. 
Rating:
5.0

They was a true blessing and I woulgo back if needed. Thank You for everything.

Valencia A. M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sandra F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Roy D. 
Rating:
5.0

Customer did not leave a comment.

ALEYDHA BELIBETH S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHARON A. O.  |  First Impressions 
Rating:
5.0

Staff who helped me was very professional and nice. He accommodated me well, made sure all my needs where met, he was thoroughly and made sure I understood everything!

BRITTANY G.  |  First Impressions 
Rating:
4.0

Nothing our experience was perfect for a first time at uhaul. Will definitely use come the future when needed

ava S. 
Rating:
4.0

Customer did not leave a comment.

Monique J. 
Rating:
5.0

Customer did not leave a comment.

RHIANON G.  |  Overall Experience 
Rating:
4.0

Make. Sure trucks have ac

Francisco R. 
Rating:
5.0

Customer did not leave a comment.

JOHNAI D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tiffany Howell G.  |  Overall Experience 
Rating:
5.0

Appreciate the fast response to the over charge payments. Management is excellent. Thank you.

Jonathon A.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Belinda Cass S.  |  Overall Experience 
Rating:
5.0

I noticed before moving my things into the until I had reserved that not everything would fit. So I went to the office and Crystal was more than happy to assist, and was able to find me another until at the Texas city location! Even though I had this minor hiccup, Crystal was able to find a solution and make the day a success!

Meghan R.  |  Online Move In 
Rating:
4.0

Everything good,but you need more staff people. It gets real busy and that last time I was there you had only one guy working trying to help 6 or 7 people. That itself took allot of my time and others in here to that needed help.

Steve P.  |  Overall Experience 
Rating:
5.0

Always friendly and helpful anytime Uhaul services are needed.

LARRY RAY T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TINISHA D M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER SCOTT F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer Lynnell C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

robert Edward h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jami G.  |  Overall Experience 
Rating:
5.0

Staff very courteous and helpful. They even made a follow up call to verify all was good. Over the years I have rented at numerous locations across the USA and this one ranks right at the top.

Rusty F.  |  First Impressions 
Rating:
5.0

Very nice employees and always willing to help.

EDWARD DEMONT A.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Brian B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maricela Ariana S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JEREMIAH F.  |  Overall Experience 
Rating:
5.0

From the day that I relocated from Georgia to Texas last June, the Uhaul storage facility located in LaMarque Texas, supplied all of my moving and storage needs. Chrystal and her staff were professional, friendly and helpful in every way possible. I would recommend their services to anyone. Thank you, Gail Black

GAIL TAYLOR B.  |  Overall Experience 
Rating:
5.0

Crystal and her staff do a great job. I originally chose this location due to its convenience to Galveston. It's indoor humidity controlled and had no water during Hurricane Ike and only a few inches during the Great Flood in Houston. I packed my stuff in plastic totes so nothing ever got wet - which is very important in Galveston County! The security is great too - much in demand for single women. And I'm going to miss these guys!

SUZETTE REES L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANGIE D W.  |  Overall Experience 
Rating:
5.0

Crystal runs tight ship , everything in great order . Will use and recommend .

MARIO FERNANDO C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHARLES RANDALL F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICHARD S.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Gradneis Marie F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jessica B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KRISHA L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARK HAMILTON W.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Erven Steele C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Addison N. R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angela Leeann G.  |  Overall Experience 
Rating:
5.0

We were with them for many years. They took fabulous care of us and we have already recommended them!

SHARON B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAYLEN ALEXANDER V.  |  First Impressions 
Rating:
5.0

Crystal and the rest of the staff were always extremely nice and helpful. If I ever need storage space I will definitely be back.

TERESA MARIE R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Erlinda N.  |  Overall Experience 
Rating:
5.0

Crystal and crew are the best storage staff I’ve ever met! They care, Crystal gets to know her customers and is very respectful and friendly. I HIGHLY recommend them!

KATHLEEN H.  |  Overall Experience 
Rating:
5.0

Great staff! Always friendly and helpful.

Elizabeth Ann B.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Sheronda Renee B.  |  Overall Experience 
Rating:
5.0

PEOPLE WERE GREAT AND HELPFUL

KRISHA L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARK HAMILTON W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mariaelena L.  |  First Impressions 
Rating:
5.0

Nice and friendly people

Felicia Rochelle C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CURLEY JAMES K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ersalynne G.  |  Online Move In 
Rating:
5.0

The manager was very helpful knowledgeable and took her time...

Robert J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CAMRYN A.  |  First Impressions 
Rating:
5.0

Ms. Crystal and her staff are always accommodating, friendly and pays close attention to our needs. We are always treated like family which is why we keep coming back and will refer them to everyone we meet.

Chris Lee C.  |  First Impressions 
Rating:
5.0

Crystal was awesome! Super helpful, super friendly

JAMES MATTHEW P.  |  Overall Experience 
Rating:
5.0

Crystal was always a pleasure to speak with. She always helped with any questions we had. Also, Brandon was polite and professional. He helped me maneuver a large uhaul truck throughout the facility. Great service all around. Thanks so much

CHRISTOPHER R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Dale M.  |  Overall Experience 
Rating:
5.0

Always my go to when I move

Brittany Danielle L.  |  Overall Experience 
Rating:
5.0

The GM Crystal is the best most friendly and professional as well

sherry H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRIDGETTE YVETTE N.  |  First Impressions 
Rating:
5.0

Manager was wonderful. Very personable and friendly.

CASSIE S O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARY F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stacy W.  |  Online Move In 
Rating:
5.0

Staff at both facilities were friendly, very helpful, explained the rules clearly.

Barbara Evelyn J.  |  First Impressions 
Rating:
5.0

Would love 24 hour access due to my schedule

Ellen Louise S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DRELYSHA G.  |  Overall Experience 
Rating:
5.0

Very satisfiedo

PATRICK BRYAN M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brittany Denise J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MITTIE MAE R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHARLES BRADLEY G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gary Steven T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vanessa Denise M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandy R.  |  Overall Experience 
Rating:
3.0

Dissatisfied with the fact that I paid a full month, checked out on the 15th September and was told that there was no refund for the two weeks early checkout

LINDA L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rogetta M M.  |  Overall Experience 
Rating:
5.0

The lady that helped me was incredibly helpful and wonderful to work with!

DARREN ROSS M.  |  First Impressions 
Rating:
5.0

All staff was very friendly & helpful, would come again

Patricia S.  |  Overall Experience 
Rating:
5.0

I always use Uhaul for all my needs and my family needs.

Diana Elyshia F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David H.  |  First Impressions 
Rating:
5.0

The staff was very friendly and accommodating I am very pleased with my experience

Joshua Ray S.  |  Overall Experience 
Rating:
5.0

Crystal Snider, the facility manager, was absolutely incredible: extremely knowledgeable, very helpful and friendly. Everything done with expediency and efficiently. Staff competent and friendly as well. I will recommend to all my friends.

OLIVER O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel Ryan W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE LANE R.  |  Overall Experience 
Rating:
5.0

Look forward to future services. Thanks

George H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CATHERINE RENEE R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KYLE N.  |  Overall Experience 
Rating:
5.0

Chrystal was simply the best at UHaul, she was just excellent to work with as was her entire staff.

DENIS ROBERT A.  |  Overall Experience 
Rating:
5.0

My first time using a truck and storage unit everything was on point And professional I will definitely recommend and use your facilities in the future

James P.  |  Overall Experience 
Rating:
5.0

I've worked with U Haul previously with purchases of moving supplies. They have always been super professional and nice.

Shernice C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ETTIE H.  |  First Impressions 
Rating:
5.0

The staff was amazing. Special thanks to Brandon for helping me during a very stressful time and situation. Excellent customer service from all!

SYDNEY G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LECIA P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ROBERT LOUIS W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tony C.  |  First Impressions 
Rating:
5.0

As always Crystal and her staff made my visit easy. From the moment my son and I walked through the door Miles greeted us with a warm hello. When Crystal came out front to assist he remember me and called me by name as well as remembered my profession. She was kind, fast and offered us the best bang for our buck. Check in as well as check out was easy. I will never use another company! Hats off you guys!

KALON CARDELL M.  |  First Impressions 
Rating:
4.0

It was my first u-haul storage….everything went fine here…..might have to try one in Georgia.

PERRY MONROE H.  |  Overall Experience 
Rating:
5.0

Brandon was amazing at helping me find the perfect unit for my needs. While my movers were there, we realized that my items wouldn't fit all in one unit and I needed another, Brandon immediately found me one and I was able to get all of my items packed away. I admire how clean the facility grounds are as well. The whole team is very helpful and knowledgeable. Im very satisfied thus far.

SYDNEY G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

vicki p.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

John Earl W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Henry P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AYSIA SHEREE F.  |  First Impressions 
Rating:
4.0

You all work with the unworkable you are beyond helpful and I thank you sooo much

Tashieka Denise J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shamona Maria B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DENNIS RAY H.  |  Overall Experience 
Rating:
4.0

The staff went out of their way, even brought me a bottle of cold water while I was unloading into the climate control facility and then helped me when I detached the trailer I rented

Kevin R V E.  |  First Impressions 
Rating:
5.0

Staff very helpful and friendly

DORIS H.  |  Overall Experience 
Rating:
5.0

The people were very friendly & helpful. Unfortunately the rate increases were were too much for me

Pete S.  |  Overall Experience 
Rating:
5.0

Very clean and well kept.

Oscar G.  |  Overall Experience 
Rating:
4.0

Customer service was super

Keysha F.  |  Online Move In 
Rating:
5.0

The manager was simply fantastic, very personable and professional.

DENIS ROBERT A.  |  First Impressions 
Rating:
5.0

The staff is absolutely fantastic!!!!!

Timothy Shay C.  |  Overall Experience 
Rating:
5.0

Your facility is very nice and I recommend your busineandss with a big 👍 and crystal is extremely helpful and pleasure to deal with, so a big thumbs to crystal........

THAD MANNING B.  |  Overall Experience 
Rating:
2.0

I was appalled as I was moving in; then told I had not paid for the unit when clearly the funds had been taken out of my account!!! Of course I had to prove. I had paid!!! I most definitely will think long & hard about using this particular Uhaul again. It only takes one time to be shamed!!!

Carolyn T.  |  Online Move In 
Rating:
5.0

Had the pleasure of doing business with Crystal in the front office, she is very professional and greeting you as you came in. We need more people like her in this world. -Joanna

TROY W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHAD ERIC B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DORIS H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MATTHEW D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Keith Wayne B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ELIJAH JAMES H.  |  Overall Experience 
Rating:
5.0

Crystal and her team do a great job keeping this facility secure and clean. I've already recommended to a friend.

kimberly ann k.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Christopher Daniel D.  |  First Impressions 
Rating:
5.0

Could not have been a better experience. Highly recommended!

WILLIAM B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARLON B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DARRSHAWNDA J.  |  First Impressions 
Rating:
5.0

Crystal was the most helpful and friendly manager. Her staff were also grit and helpful. They handled any situation kindly and quickly. I would highly recommend using the La Marque facility.

HEATHER ANN V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT EDWARD H.  |  Overall Experience 
Rating:
5.0

OMG if I get his name wrong I’m sorry I been through some heartship while using your facility Brandon was so understanding a weight was lifted off me just because he was so kind and while I moved my last load out there was a young man taking out trash stopped to take my keys and let me out if I could give a 10 they got 20 thanks so much

Delincia Laverne W.  |  Overall Experience 
Rating:
1.0

They have my account so mest up I am unable to make payment or get any correspondence directly to me. All I here is untruth and unfulfilled promise

ANNIE KAREN W.  |  First Impressions 
Rating:
5.0

Crystal has been there since 2005. I have returned and rented equipment there many times. I like the key fob to get in

Terry P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cari P.  |  Overall Experience 
Rating:
5.0

Both Crystal and Cole were very helpful.

LARRY H.  |  First Impressions 
Rating:
5.0

Everyone was very helpful

LAUREN KAY O.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KRISEAN JERMAINE J.  |  Overall Experience 
Rating:
5.0

Thank for understanding about weather in Illinois.

JAMES MARION H.  |  First Impressions 
Rating:
5.0

CRYSTAL the operator slash manager was extremely nice and friendly and very helpful for us. Thank you.

THAD MANNING B.  |  First Impressions 
Rating:
5.0

Crystal and Cole were patient answering questions

Olga Margarita S.  |  First Impressions 
Rating:
5.0

Besides the amazing prices, the staff are super nice and helpful. The manager Crystal is very understanding and nice. I would highly recommend this location for storage for anyone looking no matter your time frame. Thank you so much for the best customer service experience. ❤

Johnnisha Alicia nicole J.  |  Overall Experience 
Rating:
5.0

The manager and her staff had exceptional customer service. They were always friendly and the storage facility was always clean.

SARAH JEAN M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Orlando G.  |  Overall Experience 
Rating:
5.0

Crystal was very accommodating, helpful and friendly. I am very satisfied using this storage facility.

Alexander Thomas D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Pete S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

REKISHA DENEEN H.  |  Overall Experience 
Rating:
5.0

Staff top notch from the manager down. Awesome experience. Very well kept.

Rodney G.  |  Overall Experience 
Rating:
5.0

Crystal Snider and her staff were excellent. They went above and beyond to make sure my experience was excellent. I will recommend U-Haul Moving &Storage of La Marque to everyone.

Steven Louis K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JANICE LAVERNE D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jasmine M.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JAMES DONALD S.  |  Overall Experience 
Rating:
5.0

This Employee is a keeper for Uhaul.. I hope to work with her again and she needs a raise...

GABRIEL JOHN W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heath E R.  |  First Impressions 
Rating:
5.0

Thank You Crystal Snider for all your help. You came to our rescue as we needed a unit ASAP and you was able to assist us. You are so kind and helpful. THANK YOU

NEIL EDWARD D.  |  First Impressions 
Rating:
5.0

Friendly, courteous, knowledgeable, attentive, and patient. Absolutely a great experience. Two thumbs up. Thanks again.

Teri Louise l.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANNIE LOIS L.  |  Overall Experience 
Rating:
5.0

I'm Happy thanks 🥰

Patricia Ann B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Roberta j.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

EDGAR A G.  |  First Impressions 
Rating:
5.0

Crystal and her staffer’s are very friendly and helpful. Highly recommended.

THUYET VAN V.  |  Overall Experience 
Rating:
5.0

Crystal was extremely helpful and very accommodating. She made what was already hectic move so much easier.

Sheena Katrell S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

William Robert B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GWEN EILEEN F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LEE RUTH W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dereck H.  |  Overall Experience 
Rating:
5.0

Thank you.

THOMAS WAYNE R.  |  Overall Experience 
Rating:
5.0

Very well run place

Charles Lee M.  |  Overall Experience 
Rating:
5.0

Good service..

Alfredo Luis M.  |  Overall Experience 
Rating:
5.0

Crystal Snyder was a SUPER manager

WILLIAM E. F.  |  Overall Experience 
Rating:
5.0

Christal is great, accommodating and personable. Really enjoyed the years we used this facility.

BRENDA SULLIVAN W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DANIELLE MARIE E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LATASHA NICOLE S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN RUSSELL M.  |  Overall Experience 
Rating:
5.0

Everything was great Well run facility.

Robert Howard H.  |  Overall Experience 
Rating:
5.0

Crystal was very polite and explain everything well

ARNAE DEMARLE L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

travis terrell b.  |  First Impressions 
Rating:
5.0

U-Haul would be my first choice if I need to store something great place to store your good's management very polite take care of their business.

TROY S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID JAY G.  |  Overall Experience 
Rating:
5.0

Everyone was professional and helpful!

Ruth Ann M.  |  First Impressions 
Rating:
5.0

Manager was very polite and helpful. Yes I would recommend and will be back.

MONAJULISSA A.  |  Overall Experience 
Rating:
5.0

I love this place they making the moving process so much easier and they walk you through step by step. Crystal and her team are phenomenal. If you need storage or a uhaul please stop by and see her and team. Awesome

LATARIA NICOLE M.  |  Overall Experience 
Rating:
5.0

Crystal was helpful to make sure we had the right size unit to unload the truck and caring and accommodating when the moving crew was hours late to unload the truck. A true pleasure to work with!

KYLE AARON L.  |  First Impressions 
Rating:
5.0

Crystal is extremely helpful, knowledgeable and friendly. Always a pleasure to see and speak to.

THUYET VAN V.  |  First Impressions 
Rating:
5.0

Crystal is always awesome to deal with.

DAVID V. N.  |  First Impressions 
Rating:
4.0

Uhaul has become too expensive. The prices for uhauls storage and especially their trucks is unreasonable.

Jason James S.  |  Overall Experience 
Rating:
4.0

Tweek your application page for secondary phone requirement, not everyone has a secondary phone, and make clear you will need a second person on application and the second persons phone cannot be the same as the primary applicants secondary phone.

Cynthia R.  |  Online Move In 
Rating:
5.0

Crystal was amazingly professional and very pleasant working with, everything was awesome, and thank you!!

Sean R. S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TRELIUS QUINN A.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Johana Lizbeth G.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Monquisha Nicole C.  |  Overall Experience 
Rating:
5.0

Good place

Donald Ray M.  |  Overall Experience 
Rating:
5.0

Great customer service

VICKI LYNN P.  |  Overall Experience 
Rating:
5.0

Exelent service from manager Crystal.

Sandra V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rochelle Marie G.  |  Overall Experience 
Rating:
5.0

Y'all was excellent and a big help thank you

Jamal bernard J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia A G.  |  Overall Experience 
Rating:
5.0

Very impressed with the staff and help they provided. Great location and easy access!

Ramon H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donna K.  |  Overall Experience 
Rating:
5.0

Great service from clerk and other employees

OMAR R.  |  Overall Experience 
Rating:
5.0

U-Haul was so easy to work with. Christal was so helpful and friendly that we feel like we have a new friend. She even went the extra mile to help us with other stuff too. Thanks so much! We will recommend for sure!

CHARLES OSTER C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY DALE D.  |  Overall Experience 
Rating:
5.0

Facility was very organized and well maintained. Super impressed with the helpful staff.

Ramon H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Keith Anthony H.  |  Overall Experience 
Rating:
5.0

Well taken care of. Crystal Snider thank you so much for taking care of us as customers.

Olivia Alicia A.  |  Overall Experience 
Rating:
5.0

This is the best location where customer service THRIVES! The staff goes above and beyond to make sure my options accommodated my needs!

Mshindi S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NANCY GAIL B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia A G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JESSICA B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MORGAN ASHLEY H.  |  Overall Experience 
Rating:
5.0

Los elegiré siempre!Cristal fue muy amable y me tuvo mucha paciencia porque no hablo fluido inglés.Volvería a elegirlos!

GUSTAVO FABIAN B.  |  Overall Experience 
Rating:
5.0

Excellent customer service

Keosha Nyree M.  |  First Impressions 
Rating:
5.0

Service was great. The attendant Crystal Snyder is A1 AWESOME! She needs recognition for all she does. I've worked with her in he past and she is why I went back to Uhaul.

SONYA MARIE J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL WAYNE B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Larquisha Darshawn B.  |  Overall Experience 
Rating:
5.0

You need to prorate if only a portion of the month is used. We can’t always exit on the day we are billed. Also if we rent a truck and qualify for a month free storage we should be able to apply that to an existing unit.

Keith Edward H.  |  Overall Experience 
Rating:
5.0

Staff was very nice and friendly. Enjoyed talking with them about the rental of space. Very helpful.

Howard Wayne B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Beth Martin B.  |  Overall Experience 
Rating:
5.0

Thanks the the manager I forgot her name but you rock and thank you for everything

MONICA RENEE B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARLENE ANNE W.  |  First Impressions 
Rating:
5.0

Good people

Donald Ray M.  |  First Impressions 
Rating:
4.0

Property manager... can’t seem to remember her name but she’s freaking awesome and was so helpful

Mark Anthony C.  |  Overall Experience 
Rating:
5.0

Everyone was excellent and friendly, would use their services again. Was not happy about calling references for rentals on the spot but that is my only complaint about uhaul as I am retired and don't have very many references, all family is no longer living.

JAMES C.  |  Overall Experience 
Rating:
5.0

Great service and clean facilities.

JASON H.  |  Overall Experience 
Rating:
5.0

Satisfied with our U-Haul in our location. Crystal is an excellent person to work with. She has the answer to issues that may come up at her location. She is a real 24/7 director/manager all the times we have needed her services.

Willie Perry E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

WILLIAM JAMES H.  |  First Impressions 
Rating:
5.0

Crystal has a class act at her facility. Excellent service. Very knowledgeable people.

BEATRICE S.  |  Overall Experience 
Rating:
5.0

The young lady was very nice and helpful. I love working with her. She’s great!!!

Ivory L. S.  |  First Impressions 
Rating:
5.0

Brandon the General Manager went above and beyond to help me on my move. His customer service was truly outstanding and made my move to le marque easy and stress free. He went above and beyond the scope of his job to assist in every way possible. Brandon is a model employee and a great manager.

BRETT D.  |  First Impressions 
Rating:
4.0

Crystal and the staff were amazing! Brandon was awesome as well. He was always friendly and accommodating my overall experience was really good. However, the rent increases and late fees are ridiculous. The only reason I’m giving 4 stars is because of the awesome staff.

SHIRVONNE A P.  |  Overall Experience 
Rating:
5.0

great custumer service. thanks

Carolyn Hill C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Troy James JR R.  |  Overall Experience 
Rating:
5.0

Thanks to the lady that helped me out I forgot her name but she was nice and kind to me.

MONICA RENEE B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

VICKI LYNN P.  |  First Impressions 
Rating:
5.0

The best place to handle your storage needs.

John Robert H.  |  Overall Experience 
Rating:
5.0

Awesome service and staff. Thank you

Judith C. L.  |  Overall Experience 
Rating:
5.0

Manager Crystal and the staff are super friendly and helpful. Would recommend to anyone

RUSSELL ALLEN C.  |  Overall Experience 
Rating:
1.0

All my things on my storage was destroyed

michella j.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEREK SCOTT L.  |  Overall Experience 
Rating:
5.0

Wonderful customer service very polite and understanding of my needs.

Shada Leigh W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JEFFERY CARLTON A.  |  Overall Experience 
Rating:
5.0

Crystal was amazing her customer service skills and excellent

YVETTE LEE F.  |  First Impressions 
Rating:
5.0

Crystal and the young man helping (did not get his name) were nothing short of amazing! From the very onset of calling to schedule truck return. Crystals customer service was second to none!! She made a very long, stressful move less so. Crystal showed care and compassion for me that most people don't care enough to bother with! Uhaul LaMarque, Texas has someone very special with Crystal. She should be commended for her care of the customer 1-million times! Also, the young man helping who’s name I did not get! Both are exceptional employees! With great thanks, Robert Wayne Jordan RN

ROBERT WAYNE J.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Sandra V.  |  First Impressions 
Rating:
5.0

Staff was super friendly and very helpful. Thanks!

JANET DODSON M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GINGER MARIE B.  |  Overall Experience 
Rating:
5.0

This location goes out of its way to help and satisfy the renters. The staff is friendly and helpful and the manager, Chrystal, if great! They've earned everyone one of those five stars.

SUZETTE REES L.  |  First Impressions 
Rating:
5.0

Crystal is a god send. Always smiling and helping . thank you crystal for meeting all my storage needs over the years. You will always be successful.

ROBERT ALLEN M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

LATONYA RHOADS D.  |  Overall Experience 
Rating:
5.0

I’ve rented here many times. Extremely well run facility. Crystal is tops. Providing positive customer experience is her business, and she clearly takes it very seriously.

Shirley Marie M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janet Marie A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

WILLIAM THOMAS C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HARVEY M.  |  Overall Experience 
Rating:
5.0

We rented for 8 months and were always taken care of. Thank you

JEFFREY ADAM S.  |  Overall Experience 
Rating:
5.0

The owner of the location were always helpful and friendly. We had numerous of conversations and her staff were amazing. If I ever want to store some things I would go through her location even if it’s out the way.

KEISHA LASHA S.  |  Overall Experience 
Rating:
4.0

Crystal snider was professional and took care of all your needs calming you down after a stressful move before and after i trully appreciated her and all the guys who work there..thank you so much

LAVONDA KAY M.  |  Overall Experience 
Rating:
5.0

Fantastic and quick service

PEGGY L. H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cajun Navy R.  |  First Impressions 
Rating:
4.0

The only problem I had was that you had to rent the storage room again for another month. I only needed it for 4 more days I didn't like that but otherwise it was okay

Sherry Lynn H.  |  Overall Experience 
Rating:
5.0

Crystal was so helpful and made it easy for me with the storage even when I got behind on my payment would definitely recommend

Treveone M.  |  Overall Experience 
Rating:
5.0

They go out of their way to work with you.

SANDRA L. M.  |  First Impressions 
Rating:
5.0

Crystal was outstanding. Great customer service.

John B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erica Brittany P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NINETY HARNOIS L.  |  Overall Experience 
Rating:
5.0

Friendly helpful and amazing.

Sergio Anthony R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lauren Kent H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FELICIA EVONNE H.  |  Overall Experience 
Rating:
5.0

These folks are very friendly and helpful. You’ve never been in a u-haul like this one. All kinds of curiosities and interesting things to look at and purchase. If your looking for something different for a gift, this is the place! Go look.

Shirley Marie M.  |  First Impressions 
Rating:
5.0

Crystal is the best.

Treveone M.  |  First Impressions 
Rating:
5.0

The facility was clean, organized, secure and well lit. The staff, including the owner, was friendly, knowledgeable, helpful and accommodating. Uhaul made our move so much easier. This was a great experience and I would use them again.

LAWRENCE WAYNE H.  |  Overall Experience 
Rating:
5.0

Outstanding facility and staff

STEVEN RAY W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PHILLIP ERIC S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

William Louis C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRIDGETTE ANN J.  |  Overall Experience 
Rating:
5.0

I only left because I needed a storage with a 14’ door for a motor home. If this had been available at this location I would absolutely have stayed. The facility is great and the staff has always been very helpful in every way possible. I am sad to have to move.

Charles Wayne c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

matthew thomas a.  |  Overall Experience 
Rating:
5.0

Staff was very helpful and professional, would definitely use this location if needed in the future and would highly recommend friends and family.

John andrew D.  |  Overall Experience 
Rating:
5.0

If I ever need a storage again I will come there staff wss very friendly and nice no problems and emailed me and everything very nice people and

Sparkle Shavonne Shante D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tracey Denielle S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRUCE H.  |  Overall Experience 
Rating:
5.0

Crystal and her staff are always above and beyond! Some of the best people. Always a pleasure!

Christin W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

HOLLY J B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE LANE R.  |  First Impressions 
Rating:
5.0

I appreciate the well customer service I had with U-Haul if I need U-Haul again I will definitely go back. Thank you 😊

Jeannette E S.  |  Overall Experience 
Rating:
5.0

Excellent I will recomend this facility to friends and family.The manager was very helpful and friendly and the place is very clean definitely I’ll recommend it thank you

DYLAN ALEJANDRO G.  |  Overall Experience 
Rating:
5.0

This has been the best storage experience I’ve ever had. I have had to use storages very often and I wish that all could have been this pleasant. Thank you team for the great service.

Pamela D.  |  Overall Experience 
Rating:
5.0

Friendly, knowledgeable and most helpful. Definitely would recommend and a convenient location for my needs. ThanKS again

GLORIA D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANGEL Ulises C.  |  Overall Experience 
Rating:
5.0

The staff was very helpful and pleasant.

GREGORY ARMAND G.  |  Overall Experience 
Rating:
5.0

Crystal was always helpful during the 15 years I had my storage units . The units were always clean, well maintained and so was the restroom ! I would highly recommend this storage facility to anyone.

STEPHANIE H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Charles Alvin G.  |  First Impressions 
Rating:
5.0

This is an excellent storage facility. Very clean and well maintained. We had an excellent customer service throughout the past years. The staff is very friendly and helpful. The manager is very professional and super nice. We definitely recommend this place to anyone who need to rent a storage facility, even if you have to drive far to get there. It is absolutely worthy. We will definitely use their service again if need be.

Roy R.  |  Overall Experience 
Rating:
5.0

Very friendly

KENNETH LEE M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christopher S M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rochelle Marie G.  |  First Impressions 
Rating:
5.0

Brandon was very helpful and informative

Alonzo R.  |  First Impressions 
Rating:
5.0

Was a very nice and well kept property i will store with you again if i need to thank you

ALAN LEE B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EMANUELE N. M.  |  Overall Experience 
Rating:
5.0

Manager was very hardworking, nice and extremely helpful.

NICOLE ANNE T.  |  First Impressions 
Rating:
5.0

Crystal and her team are extremely courteous and professional . She has been extremely accommodating and helpful during our move. She is willing to go above and beyond to provide a great customer experience.

ROBERT LOUIS W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

emily margaret b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cynthia Yvonne M.  |  First Impressions 
Rating:
5.0

Excellent customer service and great clean facility

GLORIA D.  |  First Impressions 
Rating:
4.0

Great customer service!!

Patricia Elaine L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HARVEY M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Delila Deshay R.  |  Overall Experience 
Rating:
5.0

I like how super easy it was to reserve a spot online, even with a free first month. The office staff was very friendly and helpful also. The only problem I have is confusion regarding the hours.. I was under the impression that I had access to my unit until 10 pm every night but apparently that is not the case unless you are granted special "after office hours access". Regardless, I have been very impressed with UHauls convenience and service throughout my moving process.

Amanda J.  |  Online Move In 
Rating:
5.0

They went out of their way for us.

Tina H.  |  First Impressions 
Rating:
5.0

CRYSTAL IS GREAT

EDWARD BRUCE J.  |  First Impressions 
Rating:
1.0

I wouldn’t recommend u guys to anyone if u would allow someone to lock someone else belongings in one of ur units because of there personal feelings is beyond me. I’m very upset the way this situation is being handled and it’s not fair to my children to have to go without because of someone’s personal feelings. I want my stuff out that unit. U can tell from the tone in someone’s voice when they are being spiteful and I think it’s pretty messed up that this is able to go on. My kids are suffering behind this

NATASHA LATRICE J.  |  First Impressions 
Rating:
5.0

We had no problem thanks for having us

WILLIE L M.  |  Overall Experience 
Rating:
5.0

Crystal has to be the most help and friendly person that works at U-Haul. She obviously takes great pride in her facility a her customer service.

SPENCER LEE T.  |  Overall Experience 
Rating:
5.0

Every thing was great thank you very much

Michelle Lei O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrew Scott S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GERALD H M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER CHARLES P.  |  First Impressions 
Rating:
5.0

Wonderful experience!! Thanks everyone. I will be back. -Dave from Denver

David Carl R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel JR a.  |  Overall Experience 
Rating:
5.0

Crystal and her team are hands down the most helpful people we have come across since we have moved down here. They will help you any way possible even if that means helping you get in touch with a great realtor if your previous living arraignment changes and you don’t have anywhere else to go. 12/10 every time!

TREVOR LANE R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel l H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Louis C.  |  First Impressions 
Rating:
5.0

The team at La Marque Uhaul has always treated me with respect. They go out of their way to be helpful. They are always cheerful when they answer the phone and never make you think you are a bother.

FLORENCE ELAINE B.  |  Overall Experience 
Rating:
5.0

Great services, professionalism, and quality facility.

Mark Anthony E.  |  Overall Experience 
Rating:
5.0

Just one thing. The gate access closing time should be 24 hours. Everything else is 1000.

Arthur Lee W.  |  Overall Experience 
Rating:
5.0

Great customer service

SHERRY K C.  |  First Impressions 
Rating:
5.0

Helpful staff, and secure facility. Would rent space here again, thanks a bunch!

Alexandria Ellen W.  |  Overall Experience 
Rating:
5.0

Everyone was nice and helpful. Big and clean facility.

Manuel D.  |  First Impressions 
Rating:
5.0

Very good communications

BRUCE H.  |  First Impressions 
Rating:
5.0

Awesome customer service

KYLA JEAN H.  |  First Impressions 
Rating:
5.0

Crystal is exceptional.

STEVEN RAY W.  |  First Impressions 
Rating:
5.0

Really good storage facility. Well run.

james Ward w.  |  Overall Experience 
Rating:
5.0

I was dealing with a difficult transition of evicting a tenant and needed storage for tenants personal items. The staff got me a truck and rental space and absolutely made my day better. THANKS

NoraAnn F.  |  First Impressions 
Rating:
5.0

The staff were great, best I have delt with, thanks for the great experience

Harvey Eugene H.  |  Overall Experience 
Rating:
5.0

Staff was amazing. Made the stress of moving a little less.

Johnathan V.  |  Overall Experience 
Rating:
5.0

Very friendly And helpful staff at all times.

shirley s.  |  Overall Experience 
Rating:
5.0

Attendant was very helpful and professional

Harvey Eugene H.  |  First Impressions 
Rating:
5.0

Nice and clean storage facility. Move in and Move out was easy

Michael Blake H.  |  Overall Experience 
Rating:
4.0

Very friendly, and the process didn't take long. The unit and property itself was very organized and clean.

Linda Gale J.  |  First Impressions 
Rating:
5.0

Staff was friendly, professional and it was a good experience

Edward Gilbert c.  |  Overall Experience 
Rating:
5.0

Awesome

Craig E S.  |  Overall Experience 
Rating:
5.0

Great customer service and satisfaction

HOLLY J B.  |  First Impressions 
Rating:
4.0

I would have continued to rent here, but i can not afford it due to some financial hardships. The staff was very helpful and always pleasant.

GENEVA JAZZMAIN W.  |  Overall Experience 
Rating:
5.0

Thank you all for your service over the last 12 months!

Nathan Michael S.  |  Overall Experience 
Rating:
5.0

Great experience and customer service fast and easy

JALEESA D.  |  First Impressions 
Rating:
5.0

As we were auto payment patrons, I constantly requested that all contact be made by email or text. This was never accomplished. USPS usage to send me a receipt was never necessary and costs the owner.

David J.  |  Overall Experience 
Rating:
4.0

Service is great friendly employees

JOHN ADAM R.  |  First Impressions 
Rating:
5.0

good job..!

Marcus Samuel G.  |  First Impressions 
Rating:
5.0

Everyone at this location is very nice and professional. I still have a storage there and closed out my storage in Jacksonville Fl D 418 and brought that stuff to La Marque and we'll keep our storage

Dolores Carmen R.  |  Overall Experience 
Rating:
5.0

Excellent, I got lost I made it right at 7pm he still help me wish I appreciate so much because I was coming with a 26 foot truck 4 hours away had to changed my mover people’s from 4-5 pm To 7-8pm

Irasma L.  |  First Impressions 
Rating:
5.0

Staff always friendly and helpful. If I store again I will choose this facility.

SHARON F. W.  |  Overall Experience 
Rating:
5.0

Convenient location close to my home. No issues with facility and staff was very accommodating. Pleasant experience moving in and moving out.

ULRICA SALOME F.  |  Overall Experience 
Rating:
5.0

None

george leroy h.  |  Overall Experience 
Rating:
5.0

Manager is on top of her Game . Always helpful. Make sure you pay your Rent on time, every time, as they have a Zero Tolerance policy against late payments. It’s about 3 times cheaper than using POD

Michael d.  |  Overall Experience 
Rating:
5.0

very good

George Edward B.  |  First Impressions 
Rating:
5.0

Great facility. Great staff. Not enough good things can be said about Crystal and her staff!

MICHAEL D. S.  |  Overall Experience 
Rating:
5.0

Nice people to work with. Crystal was the best manager.

RICCIARDI`S I.  |  Overall Experience 
Rating:
5.0

.

JANIS ANN B.  |  Overall Experience 
Rating:
5.0

About the most friendly customer service staff I’ve encountered.

Michael G D.  |  Overall Experience 
Rating:
5.0

I always felt safe and secure personally as well as for my belongings that were stored there! Thank you so very much!!!!!!!

REBECCA LYNN G.  |  Overall Experience 
Rating:
5.0

Great location, price was on point. Service was stellar.

JENNIFER D B.  |  Overall Experience 
Rating:
5.0

Crystal & Brandon are great. I stored my commercial equipt & trailers there for 2 years. Highly recommend them. 5 stars.

Orvis Wells H.  |  Overall Experience 
Rating:
5.0

We have been with this U Haul business for years, not one problem.Highly recommend.Crytal and her staff the best.

LINDA S. W.  |  Overall Experience 
Rating:
4.0

Staff is great place is a safe area facility is ok. Easy come and go ground level climate control. Only negative is prices is ridiculous.

Keith Milo K.  |  First Impressions 
Rating:
5.0

Everything was wonderful! I was nervous about driving the 26’ truck, but once I got out on the road it was very smooth and was easy to handle. Crystal @ the storage was amazing! A true asset!

TREVOR LANE R.  |  First Impressions 
Rating:
5.0

The onsite manager was great friendly helpful I really appreciate her service

DEMETRICE YVETTE A.  |  First Impressions 
Rating:
5.0

Great experience!!!

IRMA ROMERO M.  |  First Impressions 
Rating:
5.0

The people at this facility are the best. Very friendly, polite and very helpful. Highly recommend this business.

Dana Martin L.  |  Overall Experience 
Rating:
5.0

Staff very helpful!! Facility clean and well maintained.

Theresa Dean K.  |  First Impressions 
Rating:
5.0

Great people and service.

Marla B.  |  Overall Experience 
Rating:
5.0

Excellent

george leroy h.  |  Overall Experience 
Rating:
4.0

Thank you

MARY ALICE S.  |  Overall Experience 
Rating:
5.0

Best place to rent storage. Everyone is on the ball here. Absolute reflection of great management!

Shirley Marie M.  |  Overall Experience 
Rating:
5.0

Thank you

MALLORY CHENIECE J.  |  Overall Experience 
Rating:
5.0

Very pleasant and polite program manager who waited on me. Thank you!

MARY ALICE S.  |  First Impressions 
Rating:
5.0

Thank you for your service.

DENISE S.  |  Overall Experience 
Rating:
5.0

Love them all

MARY M. K.  |  Overall Experience 
Rating:
5.0

We have always received excellent customer service at this location.

JENNIFER PRUDENCE W.  |  Overall Experience 
Rating:
5.0

Staff was very friendly and the answered every question I had and was very professional. I would recommend them to anyone.

Mitchell Adam G.  |  Overall Experience 
Rating:
5.0

The experience before move in on the phone and the day of was great

Marion E G.  |  Reservation 
Rating:
5.0

Staff members were always helpful and friendly and will always work with me on my payment

Janie L.  |  Overall Experience 
Rating:
5.0

Things were great.

JOHN HENRY R.  |  Overall Experience 
Rating:
5.0

Very pleased.

Stanley Dewayne H.  |  Overall Experience 
Rating:
5.0

If I need a storage in the future I would not hesitate to return to U Haul storage.

BEVERLY M. H.  |  Overall Experience 
Rating:
5.0

I would not hesitate to store my boat here again. Very nice facility!

kerry s.  |  Overall Experience 
Rating:
5.0

Love the manager & of course the rest of the staff. They were all great & answered any & all questions I had. La Marqué location is awesome. Thanks so much for all the help I needed

JESSICA MARIE R.  |  Overall Experience 
Rating:
5.0

I appreciate the service and the U-Haul staff. I would highly recommend someone there for storage. Thank y'all so much for everything.

YOLANDA R.  |  Overall Experience 
Rating:
5.0

Helpful, courteous

SHAWN R.  |  Overall Experience 
Rating:
5.0

Great customer service. The owner/ mb manager is very knowledgeable as well as the rest of the staff. Very professional ! I highly recommend me this location in Lamarque to anyone Thanks RPT

ROLANDER PATRI T.  |  Overall Experience 
Rating:
5.0

Great customer service!

ROBERT L C.  |  Overall Experience 
Rating:
5.0

Great management. We decided we needed a different space from the one we reserved and it was no problem. I like dealing with happy people and the management here is very happy, especially Crystal.

kerry s.  |  Reservation 
Rating:
5.0

Thank you guys for everything!! :)

Latunia S.  |  Overall Experience 
Rating:
5.0

The only thing I didn't like that you don't probate the bill when someone move's out. When someone is moving and looking for a new storage and one comes available they have to put a deposit down

JOSEPH M.  |  Overall Experience 
Rating:
2.0

This isn't my first time dealing with this facility. The manager Crystal has made each and every experience below average.

SABRENA ANN L.  |  Overall Experience 
Rating:
5.0

Thank you for having a nicely staffed and clean location. we were both very pleased with our stay

KATIE Leann B.  |  Overall Experience 
Rating:
4.0

The staff at this facility was very helpful and courteous. They were knowledgeable, gave accurate information and assisted me as needed. Crystal was especially helpful to me. Thank you.

connie dell t.  |  Overall Experience 
Rating:
5.0

N/A

Carla K.  |  Overall Experience 
Rating:
5.0

Staff and manager are so helpful, thumbs up to their hard work.

Debra rose C.  |  Overall Experience 
Rating:
5.0

I felt my storage items were well secured. The whole facility was well taken care of and the staff was friendly and courteous every time I dealt with them. Would use them again would recommend them

VAN KERMIT H.  |  Overall Experience 
Rating:
5.0

Owner and staff provided world class customer service. Grounds are very well maintained.

Roy R.  |  Overall Experience 
No reviews have been submitted for this location.

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