Customer Reviews for U-Haul Moving & Storage of Key Largo

2,300 reviews

103530 Overseas Hwy   Key Largo, FL 33037
(Mm 1035 Bayside @ The Cut)

(305) 451-0677

View Facility Map

Office Hours

  • Mon-Sat: 7 am–6 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(305) 451-0677

103530 Overseas Hwy
Key Largo, FL 33037
(Mm 1035 Bayside @ The Cut)

Services at this Location:

Office Hours

  • Mon-Sat: 7 am–6 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Thomas Witmer 
Rating:
5.0

I was giving a newer truck due to how many miles I had to drive. I'm very thankful that the owner of the location was looking out for my safety. Understandable the truck was just transferred in from Miami and hadn't been cleaned up yet. The truck ran extremely well.

David Losey 
Rating:
5.0

Customer did not leave a comment.

Joel Young 
Rating:
1.0

“Gentle ride” does not apply to my shipment. Contents were packed correctly but ended up thrown around and damaged in the box. Unsatisfactory. I won’t use UHaul again.

Jake Holzapfel 
Rating:
5.0

Linda was very helpful, friendly and professiona both over the phone and in person. She’s a keeper.

debbie niles 
Rating:
5.0

Very professional and knowledgeable

Wendi Stroemer 
Rating:
5.0

Great experience! Lady at the front desk is the best!

Robert Lundy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Janet Malloy 
Rating:
5.0

very helpful

RUSSELL EAVES 
Rating:
5.0

Customer did not leave a comment.

Brian Budisak 
Rating:
4.0

Customer did not leave a comment.

Richard Borkowski 
Rating:
5.0

Customer did not leave a comment.

KEITH CORDERO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANDY YEVAK   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Edward Marlen Czachor 
Rating:
5.0

Everything was great, it is a wonderful experience when the person at the desk actually knows their job.

Robert Grgek 
Rating:
3.0

No 24 hour access. The alarm system, access cards, PIN numbers never functioned properly. To add insult the price increased with no improvement to the access control system. It’s clean though. EXPENSIVE!

Luke Glenn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LEEANNA WOODS 
Rating:
5.0

Very friendly.

mario Gamez 
Rating:
5.0

Customer did not leave a comment.

Sal Finocchiaro 
Rating:
5.0

Very helpful office staff!

AUBREY HURLEY  |  First Impressions 
Rating:
5.0

Steering a bit loose but otherwise all goodc

Al Tolstoy 
Rating:
5.0

Dancing girls.?

HAROLD VICKERY 
Rating:
5.0

Great service

Jeff Palumbo 
Rating:
5.0

Customer did not leave a comment.

Greg Miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph Laforney 
Rating:
5.0

had a great experience there the staff was very friendly and helpful.

Barbarito Rodriguez 
Rating:
5.0

Excellent service and very accommodating. The movers booked through U-Haul online were wonderful!

Tyler Jones 
Rating:
5.0

The Manager Mr. Rodriguez and his great staff always treated me like family. It was a pleasure doing business with them. Thank you

David Rodriguez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ethan beauvais 
Rating:
5.0

Customer did not leave a comment.

James Atria 
Rating:
5.0

Customer did not leave a comment.

Raybel Aguila 
Rating:
5.0

Customer did not leave a comment.

christina miller 
Rating:
5.0

Customer did not leave a comment.

Patrick Spillane 
Rating:
5.0

Especial atención y muy buena empleada la señora que me atendió , Gracias por tan buen servicio

Jose Sade 
Rating:
5.0

Customer did not leave a comment.

LINDA DIAZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joseph Przybylski 
Rating:
5.0

Customer did not leave a comment.

Fred Sinclair 
Rating:
5.0

Customer did not leave a comment.

CECILA QUINTANA 
Rating:
5.0

Customer did not leave a comment.

RICHARD SHAW 
Rating:
5.0

Customer did not leave a comment.

Jorge Peña 
Rating:
1.0

Customer did not leave a comment.

Sean Ciccarone  |  Overall Experience 
Rating:
5.0

Great people working this location

William Wrublevski 
Rating:
5.0

I’ve only ever had the best experiences renting from the U-Haul in Key Largo. I’ve used this location several times and it’s always quick, clean, and the reserved equipment is always there.

Holly Smith 
Rating:
5.0

Always appreciate the service, thank you.

John Morrow 
Rating:
5.0

Customer did not leave a comment.

Jeff Chen 
Rating:
5.0

Friendly and quick service.

Julio Macias 
Rating:
4.0

Most of the driveway is not paved, but it is the Florida Keys so its probably better for the environment! Again, though, the check in/drop off went very smoothly and quickly!

Nancy Bradford 
Rating:
5.0

When Linda was wonderful very helpful and attended

Marline Concepcion 
Rating:
5.0

Customer did not leave a comment.

Maria Alvarez  |  First Impressions 
Rating:
3.0

Loved uhaul until they completely screwed up my contract as well as over charged for days not taken.

Daniel Horcajo 
Rating:
5.0

Customer did not leave a comment.

Tony Troise 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Evans 
Rating:
5.0

Customer did not leave a comment.

ROGER W GRAY 
Rating:
5.0

The Lady working there is extremely kind and helpful. The world desperately needs more of her kind of people. She deserves every kind of praise and I hope this message gets to her.

william markens  |  Overall Experience 
Rating:
5.0

I was very pleased with my experience. I was going through a dark time and the staff made me feel better. Things eventually worked out for the better.

Michelle VanSickle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jim kemp 
Rating:
5.0

Mario’s cool

Ian White  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel Suarez 
Rating:
5.0

Great service

greg briden 
Rating:
5.0

No problem with dropping off. A very quick process.

CECILA QUINTANA 
Rating:
5.0

Customer did not leave a comment.

Daiane Viana 
Rating:
5.0

Customer did not leave a comment.

saul torres 
Rating:
5.0

LINDA is the best....Very knowledgeable and helpful....A credit to this location

Robert Manley 
Rating:
5.0

Customer did not leave a comment.

Charles Richard 
Rating:
5.0

Customer did not leave a comment.

William Thompson 
Rating:
5.0

Customer did not leave a comment.

John Morrow 
Rating:
5.0

Staff is always helpful and efficient.

Diane Neumann  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Thomas Morris  |  Overall Experience 
Rating:
5.0

The lady the runs the place goes out of her way to help out, she is great.

David Rittenhouse  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Evans 
Rating:
5.0

Customer did not leave a comment.

Charles Howell 
Rating:
5.0

Linda was very helpful!

Judy Brown 
Rating:
5.0

Great staff wonderful experience!

Dian jones 
Rating:
5.0

Friendly, knowledgeable and expeditious…. I’m grateful 👍👍

ERIC WILLIS 
Rating:
5.0

Quick, efficient service during both pickup and drop off!!

JOHN SWEITZER 
Rating:
4.0

Mario R. (Manager) not friendly at all. Didn’t smile. Personally didn’t feel welcomed.

LILIANA MENDOZA 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Congdon 
Rating:
5.0

Linda deserves a raise! She helped me get a 20’ft u haul at the very last minute. Kind & very hard working woman.

LILIANA MENDOZA 
Rating:
5.0

Customer did not leave a comment.

everett kennedy 
Rating:
5.0

Great staff and service thanks Jim

James Jacobsen 
Rating:
5.0

Customer did not leave a comment.

Cynthia Villazon 
Rating:
5.0

Customer did not leave a comment.

derek mckinley 
Rating:
5.0

Very friendly service that makes the sign up process fast & easy!!

michael couture  |  Overall Experience 
Rating:
5.0

Passenger door Trim piece outside vehicle flew off on highway.

Kevin Lara 
Rating:
5.0

Key largo team is always great

Howard Goodrich 
Rating:
5.0

Customer did not leave a comment.

Thomas Vitale 
Rating:
5.0

Great job as always ! Thank you found my glasses and retuned to me next day Lee baker

LEE BAKER 
Rating:
5.0

Mario and Linda are both professional and extremely helpful. I will continue to use this location for all of my moving or storage needs. Scott

SCOTT HOAG  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Lambert 
Rating:
5.0

Customer did not leave a comment.

joseph aiello 
Rating:
5.0

Always great and friendly service from Kinda.

Jeffrey Gregory  |  First Impressions 
Rating:
5.0

I think it would be hard to improve upon my experience. The woman that checked me out was super helpful and friendly. The truck was super clean and everything went well. I would like to say that the online experience was horrible and when I got to the store the woman could not get it to work either. I tried to do it by phone app and it kept kicking me out. That was a bad experience as well. None of these issues had anything to do with the store.

PAUL KAUB 
Rating:
4.0

Customer did not leave a comment.

Gene riha 
Rating:
5.0

Great friendly service

MICHAEL DURR 
Rating:
5.0

Customer did not leave a comment.

Loralee Byrnes 
Rating:
5.0

Customer did not leave a comment.

MIKE ALBARRAN 
Rating:
5.0

Customer did not leave a comment.

Reynel Fernandez 
Rating:
5.0

Customer did not leave a comment.

richard raymond  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrew Mikula 
Rating:
5.0

The staff was super friendly and helpful. A great comfort in trying times.

Michelle VanSickle  |  First Impressions 
Rating:
4.0

Only downside is the monthly price kept going up

Jack Kelly  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michael garcia 
Rating:
5.0

Customer did not leave a comment.

Stephanie Agelis  |  First Impressions 
Rating:
5.0

Mario was awesome at all levels for me in and out of there in no time. Was very informative not to mention extremely professional. Thanks again and I shall be back with my next moving needs. Congrats Mario

Marcel Capo 
Rating:
5.0

Creo que todo esta muy correcto,una atención rápida y buen trato..gracias

jorge lopez 
Rating:
5.0

Customer did not leave a comment.

Deborah Burnett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

william murray  |  First Impressions 
Rating:
5.0

I’ve rented several times from this location and service is always great. Equipment is readily available and clean.

Mercedes Gutierrez 
Rating:
5.0

Would definitely recommend to friends and family. The owner is a hard working man and runs a Tight ship!!

William Cerrato  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Alexander Maia Rattes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jorge L Lorenzo 
Rating:
5.0

Customer did not leave a comment.

Marcus Brown 
Rating:
5.0

Linda made our experience the best. We were in a situation where we needed solutions for our resent move, and Linda made everything workout smoothly. Overall, the entire facility was in great shape. Well worth our short time there.

Thomas Kines  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gabriel Miranda 
Rating:
5.0

Approachable, friendly and understanding staff

Alberto Zanchetta  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Donna Thomas 
Rating:
5.0

Customer did not leave a comment.

Orlando Sanchez 
Rating:
5.0

Mario and Linda were a pleasure to deal with over the past 5 years and 8 months. Thank you and Best wishes in your future

THOMAS MEYER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicholas Godinez 
Rating:
5.0

Rental Site was great!

MICHAEL DURR 
Rating:
5.0

Customer did not leave a comment.

WILLIAM WISE 
Rating:
5.0

Customer did not leave a comment.

PAUL PORTER 
Rating:
5.0

Outstanding service!

James Short 
Rating:
5.0

Customer did not leave a comment.

Jinlin Li 
Rating:
5.0

Great customer relations, helpful & nice guy!

William Wrublevski 
Rating:
4.0

Customer did not leave a comment.

HERIBERTO FERNANDEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GRAFTON HEATHER 
Rating:
4.0

Customer did not leave a comment.

Rewa Schroth 
Rating:
5.0

The only part that was disappointing was the counterperson in Fort Lauderdale when we picked up our truck. He had poor customer service and appeared to have something to prove. I would not recommend Uhaul at that location.

Alberto Zanchetta  |  Online Move In 
Rating:
1.0

Service sucks I will never use this crap company again

James Poggio 
Rating:
5.0

Customer did not leave a comment.

Michael Smith 
Rating:
5.0

Excellent customer service

Debora Hogan 
Rating:
5.0

A gentleman named Mario took care of me. He was extremely helpful. Due to great demand I was on a waiting list and when my turn came up I was notified. He walked me around the facility and explained all of the rules. He was very helpful and courteous.

MIKE ALBARRAN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Samantha Allen  |  Overall Experience 
Rating:
5.0

Really easy to use, cheap and the staff was very helpful.

Lee Hartnett  |  Overall Experience 
Rating:
5.0

I want to recognize Linda for her exceptional problem-solving skills during my time at your location yesterday. Thank you, Linda, for your positive attitude and for going above and beyond in assisting me with picking out the best storage unit based on my needs. Your patience and professionalism made a positive impact on my experience. We look forward to doing business with you again! Sincerely, Jennifer Martino.

Michael Martino  |  First Impressions 
Rating:
5.0

Linda was amazing. She is professional and very helpful. She made our hectic move much easier with her professionalism.

Thomas Kines  |  First Impressions 
Rating:
5.0

very pleasant experience

Betty Burch  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Amber Simpson  |  Overall Experience 
Rating:
5.0

The staff was very helpful and professional.

David Rodriguez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dan Betterman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alessandra Tasca  |  Overall Experience 
Rating:
3.0

Super friendly from management all the way down to the cleaning staff. Highly recommend this facility.

Dustin Blanchard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

russell maggio  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bernard Steele  |  First Impressions 
Rating:
5.0

Great service from the office. Clean bathroom.

Bernard Steele  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Sean Ciccarone  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yesenia QUINTERO  |  Overall Experience 
Rating:
5.0

The staff here have always been friendly and helpful. Wish I didn't have to leave.

ROBERT DARLING  |  Overall Experience 
Rating:
5.0

Great people, informative and helpful. Above and beyond service.

Thomas Humphrey  |  First Impressions 
Rating:
5.0

Mario & Linda are great!

Rene Rey  |  Overall Experience 
Rating:
5.0

Thank you. For your very good service

LYNDA HOGUE  |  Overall Experience 
Rating:
4.0

The older lady that works at the key largo location is really nice an really helpful

Corey McGahen  |  First Impressions 
Rating:
5.0

Linda is always amazing and a pleasure to work with. She is incredibly knowledgeable and helps in any way that she can.

Damon Mount  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PEGGY MULDERINK  |  Overall Experience 
Rating:
5.0

Linda was professional, knowledgeable, helpful, and a great example of a dedicated and caring team member!

RANDALL SILVA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALEX BADER  |  First Impressions 
Rating:
4.0

Didn't agree with the rate hikes.

GORDON ALLEN NICHOLS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lois Morgan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yesenia QUINTERO  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mike Badore  |  Overall Experience 
Rating:
5.0

Super friendly and informative staff!

Shannon Gaskins  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KARENA HAMILTON  |  First Impressions 
Rating:
5.0

The facility was clean, well lit and secure. The staff was extremely polite, knowledgeable and more than helpful. I felt like family. I would recommend this facility to everyone.

michael harrington  |  Overall Experience 
Rating:
4.0

Bob from 3 bays away is the best and most helpful.. A credit to U Haul

odd jobs in the keys  |  Overall Experience 
Rating:
5.0

Excellent staff very helpful, you need to pay the main entrance it's all rock put some asphalt down

Jeff Thompson  |  Online Move In 
Rating:
5.0

Shari and I always use this branch for our truck and space rentals! Matt

Matt Heinz  |  First Impressions 
Rating:
5.0

Thank you Mario!!

Edward Puente  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CARRIE BUSH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KARENA HAMILTON  |  Overall Experience 
Rating:
5.0

Good place to drop everything off

Tane Finley  |  Overall Experience 
Rating:
5.0

Linda was so accommodating in Key Largo. The unit I was supposed to have was rented to someone else by another employee on the day I was supposed to move in; but she was right there on the ball and found me a good unit immediately. It was a good thing, because men from my church were coming to help me move from my U-Haul truck into the unit and would be there within the next 30 minutes. It would’ve been a disaster for them to save their day to do that and there was be no storage unit available. I would have been so embarrassed. So Linda saved the day. Thanks Linda.

peggy oelberg  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mike Bondy  |  Overall Experience 
Rating:
5.0

Linda was very nice and very helpful

Deborah Leonard  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

anita mehert  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Robert Baxley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Samantha Allen  |  First Impressions 
Rating:
5.0

Linda was awesome! The check in process was very quick and we were in our unit in no time!

Katina Watt  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Norma De la Torre  |  Overall Experience 
Rating:
5.0

Mario is the best.

Luke Glenn  |  First Impressions 
Rating:
5.0

I’m completely satisfied with the humane treatment that Key Largo Storage had with me. Thank you! God bless you! 😊

Claudia Gutierrez  |  Overall Experience 
Rating:
5.0

Recommend rubber mat flooring for all units due to corrosion

Tana carson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

john meic  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Eddy Mesa  |  Overall Experience 
Rating:
5.0

Normally I don't fill these surveys out, but Mario was very friendly. Explained everything perfectly. Mario knows customer service and is an outstanding professional

Joe murbach  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mike Badore  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ARTHUR CARTER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jorge Morejon  |  Overall Experience 
Rating:
5.0

Mario and Linda always very helpful

Anail Pielago  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marcia Starling  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

angela lopez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Raymond Turner  |  Overall Experience 
Rating:
5.0

5 star professional customer service from Linda with a friendly smile ⭐️⭐️⭐️⭐️⭐️

Laura Jacobsen  |  First Impressions 
Rating:
5.0

Mario and company are the best!

Jeremy Pape  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES MURRAY  |  Overall Experience 
Rating:
5.0

We had a very positive experience with the facility and service. Thanks

Barry Kelley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Curtis Williams  |  First Impressions 
Rating:
5.0

Staff excellent.

Mike Gwynne  |  Overall Experience 
Rating:
5.0

Mario and Linda are professional and friendly

Claudio Guazzelli  |  Overall Experience 
Rating:
4.0

Not being 24/7 access was a bit inconvenient but otherwise overall an excellent experience.

Samantha Butcher  |  Overall Experience 
Rating:
5.0

Mario is awesome.

Jeremy Pape  |  First Impressions 
Rating:
5.0

Key Largo location was amazing all around- Monica and Elizabeth McNally

elizabeth mcnally  |  Overall Experience 
Rating:
5.0

Very helpful and friendly staff

Edouard Saade  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NANCY KITCHENS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shawn Belveal  |  First Impressions 
Rating:
5.0

Linda is a Gem !!! I feel like she family. She remembered me from 3 years ago when I first bought my unit :). When I arrived their to close out my unit that’s when I was super surprised that she remembered me . She made me feel so welcome and I truly appreciate her and her Ora! Linda at the Key Largo Fl is the bomb! U-Hail team please give her a raise!!!! She’s so loyal and has worked for your company a very long time she’s what every employee should be like!!! Please if not a raise atleast give her a huge bonus very soon !!! Thank you Linda and U-Hail team/service!! I’ll miss you guys Jenny Lustic :)

Jennifer Lustic  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ingrid Besserer  |  First Impressions 
Rating:
5.0

Linda was amazing and helped me so much!! She puts in hard work and UHaul is lucky to have someone like her.

savanaha ladderback  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Blakely  |  First Impressions 
Rating:
5.0

Mario and Linda have always been super helpful.

Maggie Ferrer  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KATHY SEARS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CARLOS VELAZQUEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Harris  |  Overall Experience 
Rating:
5.0

As Linda is the assistant manager in the Keylargo U-Haul she is a great person she’s helped us out and so has Juan but she we went through a lot of stuff and she helped us complete our problems thank you Linda and thank you U-Haul we’ll see you more in the future Geno guy

GENO GOTTI  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tony Tamayo  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mike Petosa  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dustin Blanchard  |  First Impressions 
Rating:
5.0

Everything was completed without a hitch.

Chris Jarvis  |  First Impressions 
Rating:
5.0

I loved Mario and his staff at the key largo location. Very helpful and accommodating 😁

Marlene Alfonso  |  First Impressions 
Rating:
5.0

Mario was very helpful and explained everything in detail. Great asset to this company.

Yolie Martinez  |  First Impressions 
Rating:
5.0

I would highly recommend it.

David Hartmann  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LUCILA EAGAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Juan Iglesias  |  First Impressions 
Rating:
5.0

The manager is a real professional

Doran Cushing  |  Overall Experience 
Rating:
2.0

Linda is amazing. She always helps customers with a smile and works constantly. However the owner doesn’t properly maintain this facility and he allows people to rent who are of questionable character. My unit had noticeable water issues and cockroaches from a neighboring unit. The balcony area is full of standing water puddles outside. The exterior balcony sliding door lock is faulty and requires a replacement too.

Laura Jacobsen  |  Overall Experience 
Rating:
5.0

Great service by all. Went out of their way to help with truck and trailer when I moved up north!!!!

Kevin Hall  |  Overall Experience 
Rating:
5.0

Very professional staff and attentive.

Carlos Iguina  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jason Basler  |  First Impressions 
Rating:
5.0

Friendly & helpful staff, nice convenient location. Will be back.

Dave Sennett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tracy Braun  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donald Pegues  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donald Pegues  |  First Impressions 
Rating:
5.0

Staff was very helpful, and friendly. Thanks

MARCUS ARMENTA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Doran Cushing  |  First Impressions 
Rating:
5.0

Staff was very helpful and professional! Went above and beyond to make sure everything was satisfactory!

Frank Moreno  |  First Impressions 
Rating:
5.0

Vary Nice people.

Doug Frievalt  |  Overall Experience 
Rating:
5.0

We got the best service!

Oksana Staryshak  |  Overall Experience 
Rating:
5.0

The manager Mario and staff were extremely helpful and accommodating. Very nice to do business with. Thank you!

Lawrence Cummings  |  Overall Experience 
Rating:
5.0

Used this place more than once in the past. Mario and his team are always super sweet and helpful. Thank you!

Tammy Prince  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jesse lopez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa Andersson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSIE RUIZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SUZANNE GLICKMAN  |  First Impressions 
Rating:
5.0

These folks in key Largo are nice and professional

ROBERT BROWN  |  First Impressions 
Rating:
5.0

Great Staff! Friendly and Helpful, I have been a customer for years of uhaul and always have had Great service. Thank You!

Gil Gonzalez  |  First Impressions 
Rating:
5.0

Mario was incredibly helpful and knowledgeable. Fantastic customer service

Juan Gutierrez  |  First Impressions 
Rating:
5.0

Staff was great and always available. Would not hesitate to rent storage there again.

Stephen Abounader  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

susan pinnas  |  Overall Experience 
Rating:
5.0

Upgraded the unit on the spot. Very helpful

Daniel Lint  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Garah Cassady  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michael Casale  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia OSteen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicole Koch  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Garah Cassady  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Francis Baggott  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cynthia Leingang  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Barry Kelley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lisa Noetzel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANTHONY JONES  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PETER GARCIA  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

melissa wilhelm  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

marlen oliva  |  Overall Experience 
Rating:
5.0

Awesome Helpful Staff!

Stephenie Matejcik  |  Overall Experience 
Rating:
5.0

Linda was very nice, polite, and helpful. She was a pleasure to work with.

LEIDY MONTEAGUDO  |  Overall Experience 
Rating:
5.0

Very nice manager.. All staff above average ....

odd jobs in the keys  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mason Martel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

david riso  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

carlos triana  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANIA RODRIGUEZ  |  Overall Experience 
Rating:
5.0

Linda and you all there are just great! Much happiness to all there!

ELIZABETH HILL  |  Overall Experience 
Rating:
5.0

Mario and his staff were great.

Dan Suarez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian Hampton  |  Overall Experience 
Rating:
4.0

Not a bad spot to maneuver in and out of, about 30 percent overpriced was the only negative...

ERIC WILLIS  |  Overall Experience 
Rating:
5.0

Excellent storage facility. Great 24 hour access and fantastic people. Highly recommned them.

Dennis Wightman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

john hall  |  Overall Experience 
Rating:
5.0

The only thing that happened was i was on automatic payments then not them was so first two months were wanky but the rest were fantastic.

Caitlin Landers bennett  |  Overall Experience 
Rating:
5.0

Linda was awesome! She was super friendly and helpful. We appreciate the great service!

Keith Tucker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

YALENO Martin  |  Overall Experience 
Rating:
4.0

A little pricey but I’m grateful for the availability.

ERIC WILLIS  |  First Impressions 
Rating:
5.0

The facility was very clean and organized. Mario was very friendly and professional. There was a mixup with the reservation we made on the phone but he was quick to fix the issue in a very professional and friendly manner. Would definitely recommend.

Ismery Artiles  |  First Impressions 
Rating:
5.0

Employees are second to none, as for corporate whom I have worked for for many years is lacking on fixing the security issues with this location I have 3 units and don’t understand why i have to sign in and out 3 times !!!! Let’s get off your butts and get this streamlined it’s not rocket science!!

TAMMY CABRAL  |  First Impressions 
Rating:
5.0

Showed up a day before my reservation and greeted and assisted instantly. The lady that took care of us (I can’t remember her name) was super and fast! A great facility on an island where storage is difficult to find.

Stephen Abounader  |  First Impressions 
Rating:
5.0

Great experience

Rick Villazon  |  Overall Experience 
Rating:
5.0

Mario and his team are excellent! My storage locker was always clean and the temperature was always fine. At one point I was transferring from one locker to another and Mario actually spent an hour of his own time helping me move my stuff-lifting heavy boxes and everything! This was a great place to keep my extra stuff for awhile in Key Largo.

Laura Allen  |  Overall Experience 
Rating:
5.0

Very happy with the personnel and services I got.

VICTOR BOSCH  |  First Impressions 
Rating:
5.0

The facility was clean and convenient to access your goods. The most pleasurable part of the experience was dealing with the friendly courteous manager and staff. They were very helpful and assisting any problems that you experienced. If I need storage again I will definitely go back and see Mario and his staff

MICHAEL GILSON  |  Overall Experience 
Rating:
5.0

Excellent facility and customer service.

Lisa Oppenheimer  |  First Impressions 
Rating:
5.0

The staff werre excellent and super efficient and very very helpful. Got us into our unit quickly and made sure it was ckeaned very well. Exceptional people. Great experience. Please share this with them.

Dennis Wightman  |  First Impressions 
Rating:
5.0

We are very pleased with the personnel and facilities.

john hall  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jason Basler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Short  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANIA RODRIGUEZ  |  First Impressions 
Rating:
1.0

Did not like that we order a 19.95 truck, got there to here they only had the 29.95, when I pointed out the one I wanted was parked next to it, told them we were only renting for few hours. When we got back to return ours, the 19.95 truck still sitting there. When they said someone else ordered it. Feel we were forced to take the more expensive one when it wasn’t nessisary, we only moved a few things into small storage unit and did it fast. Now I don’t trust them and will worn others. As matter fact, same just happened to my daughter there.

Carla Weatherly  |  Overall Experience 
Rating:
5.0

Linda & Mario have been very kind & helpful throughout this sad difficult time, and I’m very grateful for them,, Joey’s sister Angela

joseph finaldi  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jason Basler  |  First Impressions 
Rating:
5.0

So friendly. So even tempered and ready to help with what you need. I am not the easiest customer either and they handled me well.

Robert W Robertson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrew Yaffa  |  Overall Experience 
Rating:
5.0

Mario and his staff are very professional and courteous and it has. Been a good experience storing my things for the years...I recommend them highly!

MITCHELL KRIEGER  |  Overall Experience 
Rating:
5.0

The staff at key largo location was helpful and always striving to please their customers (me) they made my move easier. I thank all the staff members. Mike

michael rychorcewicz  |  Overall Experience 
Rating:
5.0

Mario has been extremely helpful with our rental experience. Communicated with me about the unit and made sure I knew how to access the unit and even drove me directly to it when I first arrived.

Barbara Plunkett  |  Online Move In 
Rating:
1.0

I never used this storage unit. Could not access because they close at 6pm and have no weekend hours. Took 5 calls, which were never returned and a 1/2 hr visit to get the manager to cancel my contract. The staff does not speak English and will hang up or simply refuse to speak with you if they don't know what to do. The staff is also extremely scared of the manager Mario and would not contact him for assistance on his day off. Very strange customer service methods. I finally did get this contact canceled but it came with extreme effort on my part. I got a unit at another location, despite having to pay more money. But i guess the saying you get what you pay for is correct in this case. Also units listed online are not correct, they have no units available because they are all rented out to flea market vendors who sell directly out of the units. They need to update this so they stop misleading people.

Maria Simon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

john faris  |  Overall Experience 
Rating:
5.0

Mr. Mario and Jennilee are very friendly and helpful. They are awesome.Mr. Mario is quick thinking 🤔 and has great problem solving skills which is amazing.

V Subramanian  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel Frederick  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOHN APPLESON  |  Overall Experience 
Rating:
5.0

Thank you for working with me on my storage arrangements.

diane mason  |  Overall Experience 
Rating:
5.0

U-haul is the best! My husband and I were greeted when we arrived! They knew our name, had all of our paperwork ready and made the checking easy & fun. We were hot, tired & cranky and their happy attitude was so much appreciated. They showed us exactly where our unit was. After we filled, we found the lock we brought didn’t fit. They quickly got one that worked. First time using U-haul storage and so far, I am thrilled. Thank you! Moving “sucks” and U-Haul is making it so much easier!!

Julie Staubo  |  First Impressions 
Rating:
5.0

The lady in the office who checked us into our storage unit was extremely helpful and very personable. Great customer service skills and easy to do business with.

JOHN APPLESON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karol And Dominic Marsden  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

joy dula  |  Overall Experience 
Rating:
2.0

It appears to me that online move-ins and reservations are not synchronized with individual Uhaul locations. I paid for a lock as part of my online move-in but the attendant told me that this specific Uhaul was out of locks so I would need to buy another one. No refund was offered. Also, the attendant had already offered my reserved storage unit to another customer as a backup unit (other customer was on site and had a much larger storage unit but was concerned they may need more space). Ultimately, I received the unit I was assigned via my online move in but am concerned that online offers are not true to what’s actually happening on site.

Steven Ackerson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

LAURA HARLAN  |  Overall Experience 
Rating:
5.0

Mario and Linda took such good care of us. They were incredibly helpful, personable and thorough to help make our move as painless as possible! I couldn't say enough - Thank you!! Thank you!

colleen champagne  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE KING  |  Overall Experience 
Rating:
5.0

Linda was always helpful to me when I needed help. She went the extra mile, was always friendly and smiling. She is an asset to your company.

Stephen Byrum  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

roberta boles  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CLARENCE FISHER  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jennifer Fraley  |  Overall Experience 
Rating:
5.0

The Manager Mario, and the rest of the staff where awesome, very helpful and eager to help. Excellent crew Thank you Raul

Raul Monteagudo  |  First Impressions 
Rating:
4.0

II had my unit for 2 years.The people were very nice I did think the rate was a little high. I had only one problem with the U- haul facility in Key Largo Fl , and it is the way they built the buildings it is very difficult to manuver big trucks and trailers. Other than that I had no problems what so ever. The unit went through a hurricane and I had no problems with leaks .

ellen swadley  |  Overall Experience 
Rating:
5.0

Your staff here is just great.

Thomas Mcelfresh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL GILSON  |  First Impressions 
Rating:
5.0

Linda was outstanding, great customer service and very professional, thanks.

isis claro  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Randy Grimmer  |  Overall Experience 
Rating:
5.0

From the time I arrived in Key Largo, the staff was so helpful with my move. The entire staff should be recognized for their excellent customer service.

William Fettig  |  Overall Experience 
Rating:
3.0

Prices are a little high.

Little toughts for little ones publishing  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen Sittler  |  Overall Experience 
Rating:
4.0

Linda is very helpful !

terry pease  |  First Impressions 
Rating:
5.0

The staff at the key largo location is excellent. Mario was always kind & helpful.

Jessica Lord  |  Overall Experience 
Rating:
3.0

The facility was fine. Linda was helpful and efficient but Mario took hours to compete our registration, kept making us wait without apology, and spoke with an attitude. Maybe more training would help

Jessica Graham  |  Overall Experience 
Rating:
5.0

the team was excellent. great customer service.

RICHARD LERNER  |  First Impressions 
Rating:
5.0

Linda Michelson is a rock star. Not only did she make the whole process smooth, but she got me a helper when she was afraid I was getting overheated and dehydrated. I give her 10 out of 5 stars.

Stephen Byrum  |  First Impressions 
Rating:
5.0

Mario is the best!!!

Justin Clark  |  First Impressions 
Rating:
5.0

Made reservation online. Day of move-in was very simple/easy. Linda was very helpful.

Lourdes Milian  |  First Impressions 
Rating:
5.0

Linda is great!!

Rick Villazon  |  First Impressions 
Rating:
5.0

Excellent staff! Friendly and helpful.

KATHERINE URBAN  |  Overall Experience 
Rating:
5.0

Linda, was great very helpful!

Rick Villazon  |  Overall Experience 
Rating:
5.0

Great people, went above and beyond to get us a place. A caring fun team!

Jennifer Fraley  |  First Impressions 
Rating:
5.0

Mario and Linda remain exceptional people. I have utilized this uhaul site over the past 2 years intermittently. They are caring, professional, helpful and outstanding examples of customer care.

Thomas Morrison  |  Overall Experience 
Rating:
5.0

The lady who in front office that rented me the unit 1507 was very informative and polite. Pleasure working with her.

saundra peavler  |  Overall Experience 
Rating:
5.0

Staff was great

mike boyd  |  Overall Experience 
Rating:
5.0

Linda was the best. Took care of my storage needs for 23 months

evette faulkenberry  |  Overall Experience 
Rating:
5.0

Extremely great fast service, with all info!

Bernd Kolm  |  First Impressions 
Rating:
5.0

I did not get the name of the lady that took care of us but I do want to mention that she is excellent! Made the whole process easy, was thoughtful, courteous and friendly. She is a great asset

Victor Hernandez  |  Overall Experience 
Rating:
5.0

Mario and Linda were very helpful with the process. It would have been more convenient if the hours were extended because of my schedule and drive time to get there.

Sarah Rogero  |  Overall Experience 
Rating:
5.0

Very helpful and very friendly staff. Address to all of my concerns probably regarding a box spring mattress and car concerns

Sarah Rogero  |  First Impressions 
Rating:
5.0

Linda is an asset to your organization and gave 100% to ensure I was satisfied with the storage selected. Thank you!

charley rodgers  |  First Impressions 
Rating:
5.0

The staff went above and beyond my move. I would recommend them over any other moving company.

Katie Abate  |  First Impressions 
Rating:
5.0

Everything was simply outstanding!

Rick Villazon  |  First Impressions 
Rating:
5.0

Great Place and Great Service!

gloria mesa  |  Overall Experience 
Rating:
5.0

We needed to store items in between moves. It was so convenient and easy access. Would highly recommend.

Donna Uglietta  |  Overall Experience 
Rating:
5.0

Great people.

Ty Harris  |  First Impressions 
Rating:
5.0

The location was super convenient & accessible for me. Linda found the perfect size unit for my belongings & was always helpful & accommodating to my needs for both the storage unit & truck rental.

Linda Snyder  |  Overall Experience 
Rating:
5.0

Linda and Mario are the best thanks for having them to help us with our needs

Rey Piedra  |  Overall Experience 
Rating:
5.0

My thanks to the staff. Pleasant convenient service.

everett kennedy  |  First Impressions 
Rating:
5.0

Very helpful and friendly staff. Will recommend.

Sean Brennan  |  Overall Experience 
Rating:
5.0

We had a great experience here at the Key Largo, FL U-Haul facility. Mario and his team did a great job. They're friendly, knowledgeable and extermely helpful. We'd highly recommend this business.

DON ACKERMANN  |  Overall Experience 
Rating:
5.0

Manager Maurio is very professional, knowledgeable and accomodating! Thank you!

jane rea  |  Overall Experience 
Rating:
5.0

Wonderful Manager, Mario! Very professional, knowledgeable and helpful! Thank you!

jane rea  |  First Impressions 
Rating:
5.0

The woman that works in the office was completely amazing!!! The hardest worker ever!!! She helps because she loves to help and. It just because it’s her job!!!

Stacia Martinez  |  Overall Experience 
Rating:
5.0

Staff was very helpful. Was able to secure a small storage unit easily and quickly.

Carlos Milian  |  Overall Experience 
Rating:
5.0

Great communications. Fantastic customer service. Best UHaul experience ever!

Thomas Morrison  |  First Impressions 
Rating:
4.0

Linda really knows her stuff and is great to deal with !!

jim anderson  |  Overall Experience 
Rating:
5.0

Very clean and organized.

Ann Marinic  |  Overall Experience 
Rating:
5.0

Very nice staff, fast registration, and facility was always clean.

Tina Dykes  |  Overall Experience 
Rating:
5.0

We had great service.

alberto estevez  |  First Impressions 
Rating:
5.0

Great staff and facility! I will definitely use Uhaul Key Largo again and recommend it to others.

Colin Cornell  |  Overall Experience 
Rating:
3.0

well..... there are holes in the walls.light didn't work , but i didn't go to storage @ night. staff was excellent tho.....but owner needs to spend money on doors, rusty and hard to open....ropes old.

Rodolfo Torres  |  Overall Experience 
Rating:
5.0

Our transaction was seamless. She was very effiecient ,and had great customer service.

FRANK WATERS  |  First Impressions 
Rating:
5.0

Very friendly and accommodating staff!

jim anderson  |  First Impressions 
Rating:
5.0

Access can be very tight. Very helpful and attentive staff. Great experience! Rented over two years. Thank you!

JOHN REED  |  Overall Experience 
Rating:
5.0

Great service from a friendly staff!

Colin Cornell  |  First Impressions 
Rating:
5.0

Mario is the best! He strives to accommodate everyone in a very busy storage facility. I live on a yacht and keeping a storage unit is mandatory for me. I have scaled down to a smaller unit.

WILLiAM SEIGLER  |  Overall Experience 
Rating:
5.0

Linda and Mario are the best persons to work with very helpful thier not to many employees here in the Keylargo like them hope they be more like them

Rey Piedra  |  Overall Experience 
Rating:
5.0

Great friendly cooperative staff to work with.

John Lincoln  |  Overall Experience 
Rating:
5.0

Staff are extremely helpful and knowledgeable. Excellent experience.

Sean Brennan  |  First Impressions 
Rating:
5.0

Mario and Linda are a pleasure to work with, I deal with them very often and always professional and very accommodating !! Joseph Arnott Tammy Cabral

JOSEPH ARNOTT  |  Overall Experience 
Rating:
5.0

Awesome customer service by your employee working on Sunday morning...she was so pleasant and helpful...was greatlty appreciated. Thank you

Maureen F Thompson  |  Overall Experience 
Rating:
5.0

I’ll staff including manager where very professional courteous and helpful

Clemente Gonzalez  |  Overall Experience 
Rating:
4.0

Good facility. Survived Hurricane Irma with no issues at my unit.

David Campbell  |  Overall Experience 
Rating:
5.0

N/A

Joe Turney  |  Overall Experience 
Rating:
5.0

Service and check in was very good, I would definitely recommend U-Haul to everyone.

Tina Dykes  |  Reservation 
Rating:
2.0

Roll up door was worn out, extremely hard to open. Promises to replace it "soon", for a year, but never happened. Wouldn't let us use dumpster when cleaning up after damaged roof poured water in.

VERONIKA WILLARD  |  Overall Experience 
Rating:
5.0

Thank you, everyone in this location was super nice, friendly, and accommodating. They made things go so much smoother with their smiles in their faces when I get there for my key access. Thank you!

angie santos  |  Overall Experience 
Rating:
5.0

Only needed for a couple of days worked out great

david kimbrough  |  Overall Experience 
Rating:
5.0

Very happy with our experience with our U-haul facility.

edward smith  |  Overall Experience 
Rating:
5.0

We had to move things even within the facility, and the staff made it much easier and all were so helpful.

edward smith  |  Overall Experience 
Rating:
5.0

Everyone was professional and very helpful.

linda mowrer  |  Overall Experience 
Rating:
4.0

Excellent

joseph griffiths  |  Overall Experience 
Rating:
5.0

Very fair and considerate about needs. Good advice and tips on how to make the move easier.

edward smith  |  Overall Experience 
No reviews have been submitted for this location.

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