Customer Reviews for U-Haul Moving & Storage of Kenner

1,468 reviews

2828 Marietta St   Kenner, LA 70062
(At the corner of Marrietta St and Veterans directly behind Tire Kingdom, On Veterans Blvd, 1/2 way between Williams Blvd and Loyola Blvd.)

(504) 468-3444

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(504) 468-3444

2828 Marietta St
Kenner, LA 70062
(At the corner of Marrietta St and Veterans directly behind Tire Kingdom, On Veterans Blvd, 1/2 way between Williams Blvd and Loyola Blvd.)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

John Soliman  |  Overall Experience 
Rating:
2.0

I got water damage to almost 25 to $3000 worth of my stuff. I put a claim in and I can't even get a $1000 worth of the coverage of insurance. Just so, I can try to replace some of my child's bedroom. Set that got ruined with my entertainment center and 2 ceiling fans.

Ronald Thiele, Jr  |  Overall Experience 
Rating:
5.0

Dropped off the truck and was pleased to find the staff had found one of the missing legs to our baby camera out of the back before I had even turned over the keys. Great location a little off the main road.

Benjamin Griffiths 
Rating:
5.0

Customer did not leave a comment.

Mario Urquia 
Rating:
5.0

Well satisfied. Thank you very much

GARY DORSEY 
Rating:
4.0

The guy I spoke to does not seam to be very friendly.

Bryan Cooley 
Rating:
5.0

Customer did not leave a comment.

RAUL CHAVEZ 
Rating:
5.0

Customer did not leave a comment.

John McCoy 
Rating:
1.0

This location has some lazy and rude personnel. On picking up the unit the equipment tenant was rude and unprofessional. When dropping off the unit, tenant wanted me not to park in the drop off spot and tow the trailer to spot that wasn’t designated for return so he didn’t have to do his job and park it there.

Timothy Bourgeois 
Rating:
5.0

Customer did not leave a comment.

Leaudriea Gussett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jorge Irula 
Rating:
5.0

The man that hooked up the front wheel drive car to the two wheel dolly told me that I could back that assembly, with the car attached, just like a boat trailer after I commented that the tongue clearly said you can’t do that - nope you can’t! Other than that, all was perfect. Thanks.

bill awerkamp 
Rating:
5.0

Everything went smoothly. I couldn't ask for more.

Warren Baker 
Rating:
5.0

Customer did not leave a comment.

Anya Davis 
Rating:
4.0

None

amanda fisher  |  Online Move In 
Rating:
5.0

Great job exelent communication I give 5 🌟

Marco Membreno 
Rating:
3.0

it has $19.99 signs everywhere for renting , but I had To pay $131 for only 64 miles .. price is ridiculous !

Michelle Starkes 
Rating:
5.0

Customer did not leave a comment.

Edy Ochoa 
Rating:
5.0

Customer did not leave a comment.

Luis Aguilar 
Rating:
5.0

Customer did not leave a comment.

ronnie green 
Rating:
5.0

Customer did not leave a comment.

Alicia Knight 
Rating:
5.0

Customer did not leave a comment.

Dwayne DeSoto 
Rating:
2.0

Told them needed dolly one way and they’re trying to charge me for wrong drop location not my fault the person was by herself doing multiple things at once and misunderstood me!

Leonard Sterling 
Rating:
5.0

None

Ronald Stimphil  |  Overall Experience 
Rating:
5.0

Not much you can do. The whole process went smoothly

Mark Gauthier 
Rating:
5.0

Customer did not leave a comment.

JOHN STEWARD 
Rating:
5.0

Customer did not leave a comment.

KAYLA MEJIA  |  Overall Experience 
Rating:
5.0

Mrs. Deanna was so amazing. My family is basically homless until our move in date. And I was very stressed walking into the facility. I had never did this process before. But she made my whole experience wonderful. It was more than just moving for me. She was so pleasant and that means a lot! So thank you! You don’t know how much you made my day just by being so kind.

Brittany Jackson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Ginny Lingafelt  |  First Impressions 
Rating:
5.0

Friendly people always ready to help

Alberto M Fimbres  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GARY RUMNEY 
Rating:
1.0

The advertising that says that the rent was 19.99 is a pure lie. In the end they took a lot of money from my account, I understand that you have to pay taxes, and the customer service who delivers the car is very bad.

Roberto Murio 
Rating:
5.0

Customer did not leave a comment.

George Baggett 
Rating:
3.0

My rental was a con game. I requested a rental van 3miles from my house. U Haul sent me 12 miles to pick up my rental van. After that U-Haul charged me $700.00 deposit fee. I have never had to pay that much before. My rental return was a nightmare. The Clerk did not treat me not like a valued customer, but like a crook with bad intentions. I did not feel comfortable at all. The question is why? I have decided not to return to that location ever again. I may not use U-Haul again. I don't like having to explain were I have been or what I was doing with your van. Just return it like I got it or pay for any damages. I'm not U-Haul's child, but I was treated like I was.

David Emilien 
Rating:
5.0

Customer did not leave a comment.

RENE MANFRE 
Rating:
5.0

Customer did not leave a comment.

Janine Perez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEVEN VICTORIAN 
Rating:
5.0

Customer did not leave a comment.

Alphonzio Prude  |  First Impressions 
Rating:
1.0

The guy on duty was no help, asked if he could assist.he told me to use the online link to checkout the truck to make sure no damage, I can’t read and shouldn’t have had to tell him this ,

WENDY VAUGHNS 
Rating:
5.0

Customer did not leave a comment.

Corey Truesdale 
Rating:
5.0

Customer did not leave a comment.

Alphonzio Prude  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marilyn Vaughn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Johnnie Alexander 
Rating:
4.0

Customer did not leave a comment.

CRAIG ROCQUIN 
Rating:
5.0

Customer did not leave a comment.

RENE MANFRE 
Rating:
5.0

Customer did not leave a comment.

CHRIS PRATTINI 
Rating:
5.0

Customer did not leave a comment.

Nick King  |  First Impressions 
Rating:
1.0

Rented the truck when I did it online I did not except the cdw when I got to the location the manager helped the young lady and I explained I did not want the cdw and the manager still put it on there when I returned the truck the manager would not remove the cdw or credit the 11.00 dollars when I called back she would not come to the phone or return my call she told the gentleman that’s what I agreed to and she was not crediting the 11.00 dollar so I would never recommend this location on marriotte street to everyone and will put it on social media explaining the situation and never to use this location at all terrible manager and this is the worse experience I’ve ever had with your company the manager was a lady don’t remember her name but she wrote my contract she should be fired for doing fraud don’t quote one price the add other stuff after. Like I said before they should fire the manager for doing fraud.

Juan Pineda 
Rating:
1.0

The manager at this location, Diana, was extremely rude & unprofessional. The freeze got in our way and I was not able to return truck on time, when she called you accused me of telling lies and that the freeze did not effect my rental. I told her how would you know that the freeze didn’t effect me. She demanded that no matter what, I had to return the truck the next day. I hung up the phone in her face. A week later she calls again and threatens that if I don’t return the truck that she will report it missing. I told her that this threatening game is not professional and will not make me return the truck earlier. I made it clear to her that I will return the truck as soon as I am able to and that I am paying for the daily rental fee. I then hung up the phone in her face due to her rudeness. I’m extremely unhappy with this treatment and didn’t accept this from a u haul manager. I simply expected better treatment.

KARAM SALEM 
Rating:
5.0

Customer did not leave a comment.

SHAPRITA WASHINGTON  |  First Impressions 
Rating:
3.0

The employee did not suggest a higher trailer hitch so the one she installed dragged on the ground. I had to go & buy another 1 & added 2 hours to my long day.

Sheila Costello 
Rating:
5.0

Customer did not leave a comment.

laurel davis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

cecilia navarez 
Rating:
4.0

Staff that help me was very kind and helpful.

Sonya Bradley  |  First Impressions 
Rating:
3.0

More competent employee working the desk and assisting with hooking up the trailer and someone to listen to what you are telling him

BRIAN NOLAN 
Rating:
5.0

Customer did not leave a comment.

Orlando Flores Flores 
Rating:
5.0

Customer did not leave a comment.

Triciaka Poche 
Rating:
2.0

I was never sent my final receipt and confirmation of drop off via email as promised.

COREY SCHMILL 
Rating:
4.0

Quick, efficient, ready to help!

Benjamin Bourgeois 
Rating:
5.0

For any customer you can improve your quality of service by simply continuing to have the desire to improve. It demonstrates growth, wisdom, endurance and the assurance that you will never take for granted all who would do business with you and that you will NEVER conclude that you have arrived.

Sandra Reis 
Rating:
5.0

Customer did not leave a comment.

Wanda Powell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KATIA SURIEL-ARZUAGA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amy Odom 
Rating:
4.0

Professional and friendly staff

LYNDA MARTIN  |  Overall Experience 
Rating:
5.0

Customer service was awesome!

Roosevelt Stevenson 
Rating:
1.0

Charged for an entire month for a storage that is no longer occupied. Came in the office to make them aware that the storage was no longer occupied. The attendant could not close it out because it was on the due date. Now I’m responsible to pay for an a storage I’m not using. Told to speak to the manager who is never there and doesn’t answer the phone. I will never purchase with this company again which is sad because it use to be my trusted go to!

Africa Shivers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alfredia Brumfield 
Rating:
5.0

I did not know there was a speed limiter of 75mph. Many roads in TX have a 75 mph speed limit and addition speed is sometimes needed to get around vehicles. It would be good to let renters know about this.

Charles Schmidt 
Rating:
5.0

Customer did not leave a comment.

Cyril Jolivett 
Rating:
5.0

Customer did not leave a comment.

BARNEY WITHERS 
Rating:
5.0

Great customer service

Troy Frank 
Rating:
5.0

Customer did not leave a comment.

MIGUEL PANIAGUA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LINDA COLLINS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stanley Walters 
Rating:
5.0

Not a thing. Very Friendly and Professional. Great business to work with very helpful and knowledgeable

Mary Reames 
Rating:
3.0

Customer did not leave a comment.

Abdisalam Abdi  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jael Hilic 
Rating:
5.0

Customer did not leave a comment.

Ronald Ducote 
Rating:
5.0

Great and easy experience 👌

Michele Vicknair 
Rating:
5.0

Customer did not leave a comment.

SANTOS GOMEZ 
Rating:
5.0

Keep up the good work 👍Deanna was friendly, helpful and courteous concerning my rental needs.

Mavarick Singleton 
Rating:
5.0

Customer did not leave a comment.

Airin Bazile 
Rating:
5.0

Customer did not leave a comment.

Carlos Novoa 
Rating:
5.0

Customer did not leave a comment.

Nicholas Skaggs 
Rating:
1.0

Management I've rented from uhaul over the years. The managers behavior at this location unacceptable. Rude short fuse I am being honest and could not understand even my roommate said what is she doing in a Management position

Carlos Hensley 
Rating:
5.0

Nice friendly staff

JAMES AUGUSTINE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nikita Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tina Carmichael 
Rating:
5.0

Customer did not leave a comment.

Donald Zaleski  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deborah Manuel 
Rating:
1.0

Please allow the renter to know NO SMOKING 🚬 for years I have always smoked in any U-haul an please place Bigger Stickers of NO Smokeing 🚭 I fill that little NO 🚭 sticker is a set up as small as it is clean up fee $25 they will never get my Business again now that was that DRIVE as many times I have rented from this place and always smoked not one time was I ever told this is a NO smoking 🚬 U haul rental and the Manger ever time I went there if she was in a rental for what ever reason she has a cigarette in her mouth 👄 that part

Francine Dickson 
Rating:
5.0

Customer did not leave a comment.

Claire Welch 
Rating:
5.0

Customer did not leave a comment.

WENDY GUTIERREZ 
Rating:
5.0

Exelent service Nice comunication

Oscar Meza 
Rating:
5.0

Great service. Thanks

veneta Kinkade 
Rating:
4.0

Customer did not leave a comment.

Joyce Williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jenni Jimenez  |  Overall Experience 
Rating:
5.0

I have used the Marietta Street U-Haul for several years and at least 7 truck rentals and 1 storage unit that I just emptied. Deanna and her staff are Top Notch! I can't say how many times she accommodated me when times were tough.

CYNTHIA ARMONEIT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cyndia Burton 
Rating:
5.0

Excellent customer service👍

Ana Sepulveda  |  Overall Experience 
Rating:
5.0

Deanna was great!!!

mike guthrie 
Rating:
5.0

Customer did not leave a comment.

Marc Brignac 
Rating:
5.0

Customer did not leave a comment.

EARL CHAPMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Marves  |  Overall Experience 
Rating:
4.0

Very satisfied with the location, very clean inside and out.. Nice staff and did everything in professional manner to get me out quick. Thanks

Barbra Billings 
Rating:
4.0

Diana was super nice and informative. Thanks, Robert Swigart

Frederic Swigart 
Rating:
4.0

Yourr building Only need a gate.

Alfredo Perez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Victoria Ramirez  |  Overall Experience 
Rating:
5.0

Deanna was very accommodating and helpful.

SCOTT MOODY  |  Overall Experience 
Rating:
4.0

I would like to discuss the reason why I ended up at this location. My original reservation was at the Uhaul Laplace location. When I went there to pick up the truck; there was none available. I had to travel 30 miles to Kenner for the rental and thirty miles back. I needed to move that day. This was a local move; estimated to be maybe 10 miles total. I called and spoke with Jessica to voice my concerns and was given a credit; which has now been reversed. This was supposed to be a guaranteed reservation. This cost me time and more money than I ever anticipated. I also had to replace the gas which was also an extra expense. I will NEVER rent from here again!

Shelley Burke 
Rating:
5.0

the best storage I used till now

LUAY MOHAMADIEH  |  Overall Experience 
Rating:
5.0

Deanna was extremely friendly and professional. It was a very good experience!

Marc Gonick 
Rating:
5.0

All good thanks

JUAN HERRERA 
Rating:
1.0

After the way you treat us and you want me to rate you the worst customer service I have ever received in uhaul especially you and you call yourself a manager. Shame on you to even have the gaul to email me

Julie Mateo  |  Overall Experience 
Rating:
1.0

It was a nightmare the manager Diana was terrible I canceled it and not looking in the near future to even visit that location the worst customer service you can imagine I would recommend other locations but not this one in Marietta kenner the worst manager in the entire uhaul organization

Julie Mateo  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

SHARENA DICKINSON 
Rating:
5.0

Customer did not leave a comment.

William Toups 
Rating:
5.0

Customer did not leave a comment.

brandon brackens 
Rating:
5.0

Deanna was so helpful when a situation occurred with the truck. She took the extra mile to accommodate us.

Stephanie Hardy 
Rating:
5.0

Nob

Celia Lopez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marilyn Vaughn  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Max Nochez 
Rating:
5.0

Customer did not leave a comment.

MAYRA REYES-VALDEZ 
Rating:
5.0

None

Sheila Lee 
Rating:
5.0

Customer did not leave a comment.

Ty Buggage  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

GREGORY HUTSON  |  Overall Experience 
Rating:
1.0

The facility units that were supposedly air conditioned or climate controlled were not so

Lori Drake  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carlos Reinoso 
Rating:
5.0

Very nice people at this location.

Richard Stansbury 
Rating:
5.0

Customer did not leave a comment.

kola triggs 
Rating:
5.0

The lady was super helpful and very empathetic to hearing my issues. Definitely recommend this location.

luke lemus 
Rating:
5.0

I didn’t like that I was not told that I needed to download an app to return the trailer. Nothing was explained about the return process when I rented the vehicle. The trailer set at the drop off location for 4 days. Very disappointing.

Tara Thomas 
Rating:
5.0

Great

Emanuel Gustamante 
Rating:
5.0

Awesome!!

Emanuel Gustamante 
Rating:
1.0

The manager deana needs to be fired. She has no customer relation skills, she's rude, dishonest with her customers. Charges their credit card on file on things she doesn’t need to be charging. I really don’t how she still works for this company. It’s terrible how she treats the customers, and employees. I’ve heard several horror stories on how she treats the employees that work at this store.

Troy Croal 
Rating:
1.0

I locked the keys in a pick up truck. The fee was $200.00. Ok a gentleman Edwin that worked for U-Haul came out and unlocked the door. While unlocking the door he damages the truck with the tools he used to unlock the door, he says don’t worry about it since I damaged it I’ll take the blame. Edwin said he would take it up with deana and tell her he’s responsible for the damages we shook hands and he left. When I turned the truck at the Marietta U-Haul I tell Deana about the incident and she says that not only am I responsible for the unlocking of the door, but I’m also responsible for the damages to the door that Edwin did when unlocking the door an extra $150.00 an I was charged a $25 cleaning fee which I vacuumed and washed the truck!!!!!! Yeah Deana is a piece of work. Totally unprofessional!!!!

Troy Croal 
Rating:
4.0

Customer did not leave a comment.

Teresa Hemstad  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jhanie Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SANTOS GOMEZ 
Rating:
5.0

Customer did not leave a comment.

Santos Gomez 
Rating:
5.0

Nothing, this location always has what I need and the staff are professional, very friendly and helpful!

CATHERINE PRIMEAUX 
Rating:
4.0

The return didn't go so smoothly with app. Had to do 24/7 help and chat to complete.

Karen Gipson 
Rating:
5.0

Excellent customer service

Frank Bileci  |  First Impressions 
Rating:
5.0

Thank you

LYNDA MARTIN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jarrod Frosch  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Tiffany Roberson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Don Tillman 
Rating:
5.0

Fix the building a/c

Joseph Cuny 
Rating:
5.0

Have the management staff his store correctly.

sarah KENNEDY 
Rating:
5.0

Customer did not leave a comment.

Brian lowe 
Rating:
5.0

I have a non-U-Haul storage unit in another city. I wish I would have learned about the ease an value in renting from U-haul

David Lanson  |  Online Move In 
Rating:
5.0

Staff Superb at this Location

TARA BOWMAN  |  Overall Experience 
Rating:
3.0

Elevator!!!!!

Princess Adams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Elise Williams  |  Overall Experience 
Rating:
5.0

Storage was clean and the Associate were friendly at all time.

Gwen Haten  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANIKA LEWIS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Naomi Taylor  |  Overall Experience 
Rating:
1.0

Ms Deanna was very rude and impolite to me. I was handle very inappropriate and unprofessional by her along with staff. Deanna racially profiled me and used the word “ni**er” towards me over a door being damaged by a locksmith. I am currently seeking legal representation & also letting my fellow African Americans know that uhaul doesn’t value our business. I reported her to higher command & threatened to get a lawyer involved, her boss later made a deal with me to have my things moved out in 24 hours & part ways! Please spread the word !!!!!!!!! She works at 2828 Marietta st Kenner

Henry Mcdowell (son)  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Karen Lande  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elaine Barber  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Elise Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jessica Toney  |  First Impressions 
Rating:
5.0

Staff was always friendly & professional..

LARRY JONES  |  Overall Experience 
Rating:
5.0

Deanna and Staff is Awesome. I recommend this location

TARA BOWMAN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SADE JOHNSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeffery Smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Harrison McDaniel  |  Online Move In 
Rating:
1.0

I signed up for a 10×10 and the unit I received was not a 10×10 . I know for a fact it was not because I have a unit with another storage that is a 10×10 and the unit I received was half the size. The manager was the one whom told the associate to give me the until. I will be calling home office. And yesterday the male associate was ,very very rude. Check proceeded to come outside with a male that was not with the company yelling and saying "you can't be just throwing trash in the dumpster also saying ain't not of that" I stated i am a customer which he never asked just yelling. I started I am coming from my unit and turning the key in . I also stated where else is the trash supposed to go. When I checked in i threw trash in the dumpster and was not a problem. HE WAS NOT PROFESSIONAL AT ALL. I AM A MANAGER AT MY PLACE OF EMPLOYMENT. THAT KIND OF BEHAVIOR IS NOT ACCEPTABLE AND WILL NOT BE TOLERATED. he definitely needs to be coached and trained. I was a customer service manager for 5 years. That's is not acceptable. He is not driving sales not customer oriented. I would not reccomend any one to come here. Every is on video at location on yesterday 05/05/2023

RUMIKO JONES  |  Overall Experience 
Rating:
5.0

The owner and employee relationship was very pleasing! Everyone is respectable to each other and Engage with customers with great Respect! Will use again and recomend to All friends and family! Kudos!

Robin Lane  |  Overall Experience 
Rating:
2.0

My unit was on the second floor but the facility did NOT have an elevator. Nowhere online did it state this. How can you even be in the storage business and not have an elevator for floors that are not at the ground level. This felt like a scam and made the move in process far more work than it should have been.

Nathan Church  |  Online Move In 
Rating:
4.0

Friendly and helpful workers. Easy access. Prices are steep with an increase in price after 1 year (should be a decrease for a long-term customer). Rain water did seep into my storage damaging items at the front. Overall experience was good.

Lois Sandifer  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

chanel williams  |  First Impressions 
Rating:
4.0

Need elevator for main building upstairs-- oooof!

Dan Fortier  |  First Impressions 
Rating:
4.0

Nice and good personal.

ABRAHAM LANERS  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Maria Hallman  |  Overall Experience 
Rating:
4.0

Not all U-HAUL stores are the same. I have used/visited over one hundred in my time and it is obvious which ones have good management.

Warren Aldrich  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOANNA Ferreira  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Warren Aldrich  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Leif Nick  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rickey Ryckman  |  Online Move In 
Rating:
5.0

Manager is very nice and friendly. She goes the extra mile to make sure everything works for you. The rest of the staff is just as friendly. It shows that good management is key.

SAL SERIO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Victoria Brumley  |  Overall Experience 
Rating:
4.0

Onsite move-in customer service was good and was provided assistance in accessing my storage unit.

Clyde Mackaman  |  Online Move In 
Rating:
5.0

My experience was great.

CHERYL JOHNSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bobby Smitherman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSEFEA MANUEL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer Mcknight  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DON JACKSON  |  Overall Experience 
Rating:
5.0

Ms. Deanna and her staff are ALWAYS helpful.

Val Sevin  |  First Impressions 
Rating:
1.0

My storage was damaged from hurricane ida I filed my insurance claimed and reported to the office nothing was don’t I have an outstanding bill that I feel solely not responsible for because my storage was a climate control and obviously my things were not protected I will not refer anybody nor use Uhaul devices AGAIN

Daishawn Cox  |  Overall Experience 
Rating:
5.0

Everyone was very courteous, place was always clean and every vehicle also. I would recommend that you use this storage, if you ever need storage space. Thanks you'll!!

Pauletta Dewalt  |  Overall Experience 
Rating:
1.0

The manager is always rude and never helpful. This week, while we're moving out was literally the only time she's been remotely nice. It's funny because it's too little too late. I wouldn't recommend this location if it was the only one left on the planet. Over priced. Elevator is broken. Not handicap accessible at all. It's ridiculous. The whole experience has been miserable.

Tabatha Riles  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

melissa duron  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bruce Ausbrooks  |  First Impressions 
Rating:
5.0

Very clean and well kept and staff are very friendly and helpful.

Joshua Brooks  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Samson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JOHN LAPORTE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary Billiot  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Monica Cooper  |  Overall Experience 
Rating:
5.0

Manager is super nice and always find the way to help you out I never had any problems here, costumer service is excellent.

RONY RAMOS-FELIZ  |  First Impressions 
Rating:
1.0

Lost everything in Storm and Ins would not pay and they are still charging me and calling me. wtf! Lost $2500 in belonging

Doug Wilson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mary tucker  |  Overall Experience 
Rating:
5.0

Everything was fine

Camille Tillman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dominick Impastato  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph Este  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashley Robinson  |  Overall Experience 
Rating:
5.0

The staff was excellent!!! They went above and beyond to accommodate me.

AARON JOHNSON  |  Overall Experience 
Rating:
5.0

Ms Deanne at the Marietta location is awesome to work with

Susan Williams  |  First Impressions 
Rating:
3.0

The attendent was nonchalant but then I discovered the storage I needed was too smal so he happily changed it. Also had to take the truck to a different location the lady there was rude she was sucking on a sucker very snide

Noelle Poindexter  |  Online Move In 
Rating:
5.0

Most of the staff was friendly! I don’t know her name but she acted like Hitler when I did not move the truck quick enough as we blocked a portion of drive by the storage . It was not intentional!

Annette Kullberg  |  Overall Experience 
Rating:
5.0

Great location, and friendly staff.

Kenneth Curlee  |  Overall Experience 
Rating:
5.0

I definitely and always recommend Uhaul to all my family and friends. The staff is always friendly and helpful. So glad I made the right choice to continue to do business at Uhaul.

Zinaidia Johnson  |  First Impressions 
Rating:
5.0

Excelente servicio buena atención y sobre todo muy frofecionales

Edwin Reyes  |  Overall Experience 
Rating:
2.0

The price was extremely high for my storage the ladies in the office were rude and took there time told me to give her a second while she go outside the kenner location on marietta st she has blue eyes and curly hair i don’t remember her i think it starts with a D they asked me to donate my lock but i had to pay 10 or 15 for one to move in pretty crazy but the storage was convenient for me

Ariel Pleasant  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christian Garcia Torres  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Milton ramos  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

YUDEX LOPEZ  |  Overall Experience 
Rating:
5.0

Great service

Christopher Cure  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shelia Jones  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

miguelina monegro  |  Overall Experience 
Rating:
5.0

Buen servicio

Juan Gutierrez Clavijo  |  Overall Experience 
Rating:
5.0

The customer service was above and beyond!

Marie Catalano  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BERZERQUAC JOHNSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debra Coward  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

SHIRLEY RONDENO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jacqueline Allen  |  Overall Experience 
Rating:
5.0

Very good 👌

Romualdo Facundo  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ahern grimes  |  First Impressions 
Rating:
5.0

From the time I got there to rent a truck and the storage, I was greeted with warmth and they always acknowledged any and every moved they made. It was a great experience 🥰🥰🥰

Latoya Dillon  |  First Impressions 
Rating:
5.0

The lady who help me was very nice and helpful so sweet kind person

Shantia Alexander  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jordan Pedalino  |  Overall Experience 
Rating:
1.0

Everything I had was damaged

KEONTA STEWART  |  Overall Experience 
Rating:
1.0

0/10 would not recommend.

Shandora Townsend  |  Overall Experience 
Rating:
5.0

The people who work at the Kenner location are ABSOLUTELY amazing! I just can't say enough about how much they made my moving experience easier.

john staav  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ramzi Elfeituri  |  Overall Experience 
Rating:
5.0

if I ever need another storage it would most definitely be this one it was not a problem if I had a question someone was always there to answer I was just at peace knowing that my Personal items was the safe Plus not to mention the convenience the hours that they have is perfect

Roxanne Dixon  |  Overall Experience 
Rating:
5.0

Absolutely LOVE the staff at this location. Thanks to all of them for helping me out.

john staav  |  First Impressions 
Rating:
1.0

The elevator didn’t work only stairs I struggled getting my things up this experience was horrible and not worth what I paid

JAZMINE YOUNG  |  Online Move In 
Rating:
1.0

I was discriminated against by the manager of this U-Haul facility and denied access to rent a storage unit. I was forced to move all the furniture and stuff out of the truck I had intended on putting in the storage unit, given an impossible time frame to get it off the property, so I lost everything I had ready to put in storage

Jessica Jenkins  |  Online Move In 
Rating:
5.0

Muy bueno

Huvert Osorio  |  Overall Experience 
Rating:
5.0

Beautiful

Alfrieda Day  |  First Impressions 
Rating:
4.0

Very good customer service experience 👍

racksann jones  |  First Impressions 
Rating:
5.0

Great staff all the way to housecleaning personnel!!!

Cindy West  |  First Impressions 
Rating:
5.0

Easy to deal with Great job

GAry Peck  |  First Impressions 
Rating:
5.0

No comment

richard scott  |  First Impressions 
Rating:
2.0

The Day Management is rude and not helpful. She was willing to give me a few unreasonable solutions to solve their mistake. One solution was moving my things to the second floor or taking my things elsewhere. My initial reservation was for two downstairs; however, when I got here, they could not fill the reservation. This is but one of the many issues. The general manager, Denna is responsible for this place. Please look elsewhere for your storage needs.

Lisa Bourg  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DERION HOLMES  |  First Impressions 
Rating:
4.0

Great job, and personnel as well.

LEROY SEALS  |  First Impressions 
Rating:
5.0

Staff was friendly and knowledgeable!!!

AARON JOHNSON  |  First Impressions 
Rating:
5.0

I have rented several times from this location. Every time, the experience has been excellent. Thank you, Toni

Antonia Tarto  |  Overall Experience 
Rating:
5.0

Needs a light inside the storage unit. The lady working ~5-6pm on 3/14/22 is amazing and very helpful, I wish I had caught her name.

Anthony Heyer  |  Overall Experience 
Rating:
1.0

Too many problems. Alarm never did work. Had times where I couldn't get online to pay and had to go in person to pay but had to spend sometimes yo to 30 minutes. My pass number never worked there but yet my unit keeps going up. I've called uhaul Corp office about this place many times just to be Told they would have the manager call me. That never happen. Want to talk to me directly you can call me 504-612-4741

james hasselbeck  |  Overall Experience 
Rating:
2.0

I Originally booked a 10x20 unit but someone canceled my unit in couldn't tell me why or how. So I had to pay more money in hurry in try to booked something last minute in I wined up with a 10x25 unit that was decent in size but Iooked bad in I was told thats all they had so I'm real disappointed in the process.

GREGORY HUTSON  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Latasha Hawkins  |  Overall Experience 
Rating:
5.0

Over all everyone was gracefully friendly and helpful. Especially the store manager Mrs. Deanna.

Gloria Williams  |  Overall Experience 
Rating:
5.0

The staff was very professional,helpful and informative I love the staff .

Corey Richardson  |  First Impressions 
Rating:
5.0

I had items stored here for a few years on climate control area while I was living in Texas, I was shock to find everything in perfect , clean condition even after two huracanes. The staff is great and the manager is outstanding

JUANA VARGAS-COSME  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yazmin Velez-San Juan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANTHONY CANGEMI  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jacqui warrington  |  Overall Experience 
Rating:
3.0

when i went to move out of my storage. I noticed i had water damage on my washer and sheetrock from the ceiling on almost everything. The storage needs some updates. It's truly outdated. Always have problems with my codes

Ieasha Sims  |  Overall Experience 
Rating:
1.0

Staff is not friendly and rude. Would never recommend to anyone.

Brandon Decareaux  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rossello jose  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Joseph Battaglia  |  Overall Experience 
Rating:
3.0

After hurricane Ida I had issues with getting into my unit because they cut my lock AND NEVER TOLD ME THEY CUT MY LOCK AND FORGOT TO SEND ME MY NEW KEYS AND FORGOT TO PUT APT C ON THE LEASE.

NICOLE FISHER  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Debbie Cotton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRUNETTE JOSEPH  |  Overall Experience 
Rating:
5.0

Excellent service 👏 👍

Juan Diego  |  First Impressions 
Rating:
5.0

Felicidades por su buena atención y el personal muy atento y servicial gracias

Huvert Osorio  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROBERT LOUPE  |  Overall Experience 
Rating:
1.0

Reserved storage on website, arrived to find that the unit was not available.

Marcus LeBlanc  |  Online Move In 
Rating:
5.0

Great place!

MELANIE COOK  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Zinaidia Johnson(Zanita)  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Kathy White  |  First Impressions 
Rating:
5.0

Mrs Dawn is very friendly and professional with customers I felt very welcome with the way she is with the customer service. I will definitely recommend this store just because the way she treats her customers .

Pedro Vallecillo  |  First Impressions 
Rating:
3.0

Access code did not work . Had to let into the building by a worker . Alarm keeps going off . Still have no access code

Bertilia Burton  |  Online Move In 
Rating:
5.0

Everyone was very helpful!

Leif Nick  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHARLES MECKNA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jacqui warrington  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacqueline Allen  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Brittany Johnson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

bruce hairston  |  Overall Experience 
Rating:
5.0

And I have enjoyed the experience with uhaul working with me in different times and had very good patient very good staff polite and professional great job keep it up .

Kenneth Oneal  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

NNEKA EDWARDS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jessika Carr  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gloria Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Davanna Cook  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Fallon Henderson  |  Overall Experience 
Rating:
5.0

Thanks !

SHANTELL BAUGHMAN  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Herve Jean baptiste  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Arwillder Hill  |  Overall Experience 
Rating:
3.0

I rented for over a year and the Storage hall area was always open and anyone can get access. Lights were off halfway down the hall sometimes. Due to hurricane and power outage, the storage was damp and have strong smell of molds for weeks. Boxes were crushed inside the storage with weights on top due to humidity and had smell of molds. I had no other issues other than alarm sounded every time the storage was opened, annoying. Other than that, it was normally quiet and clean. Should fix the building alarm so only appropriate people can get access. Could be better overall.

John Joe  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

PAULA REED  |  Overall Experience 
Rating:
5.0

Love them there . Very nice & care about your needs ! 100/10

Christopher Peters  |  Overall Experience 
Rating:
1.0

The manager is very rude and ugly to customers. I experienced it seen her with others. The way she talks to people. VERY RUDE. VERY UNPROFESSIONAL

Dona Villani  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Short  |  Overall Experience 
Rating:
3.0

Deanna and her staff were very helpful. The experience that was not good came from the Contractors that demolished all of our belongings after Hurricane Ida to the point that even if anything was salvageable - it got destroyed by the bulldozers when discarded into piles of rubble in the rain and then extreme heat. When i did the renters insurance and was advised 1000, 5000 or 10,000i though that was the deductible and choose the 1000. I lost entire living room kitchens and two bedrooms of furniture which is way more than 1000. I pray that the next time someone rents, that the insurance is explained better than it was to me. The insurance company will only cover the $1000. Please send the name of the Contractor Team that demolished all the belongings so I can submit request for compensation from them. Marissa.leal@intralox.com 501-760-8551

Marissa Leal  |  Overall Experience 
Rating:
1.0

Before Hurricane Ida came about, Ms. Deanna and staff maintained the uhaul facility to perfect conditions. Never had an issue with this uhaul site until Corporation came from Phoenix after Hurricane Ida to throw my most sentimental/prized possessions in streets as though it was yesterday’s trash. No one..absolutely no one..called and received my consent to dispose my property to streets, exposing it to the aftermath and elements of Hurricane Ida. I’m very disappointed and hope corporate rectify the situation at hand, compensation should be in effect.

Bianca Rome  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JASMINE CROSS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cherelyn Brown  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Sabrina Jackson  |  Overall Experience 
Rating:
4.0

Maintenance did not replace light in front of Unit Besides that everything else was good

Kenneth Oneal  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Carlos Canales  |  Overall Experience 
Rating:
5.0

They are great and helpful

Larhonda Johnson  |  First Impressions 
Rating:
5.0

The lady’s that work on the front desk were very helpful!!!

Alfonso Sanchez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janet Foster  |  Overall Experience 
Rating:
5.0

Manager was very helpful

Alfonso Sanchez  |  First Impressions 
Rating:
5.0

Staff very professional and friendly.

Kenneth Curlee  |  First Impressions 
Rating:
3.0

I found everything good, My only concern is a refund of the rent paid thru October 2021. I only used the unit 5 days in this rental period and believe I should get a partial refund for time not used, Sincerely, M. Turner

Martha Turner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michshawrn Tassin  |  Online Move In 
Rating:
5.0

I have rented trucks from here also. Personally and professionally. Always recommend them to friends and business associates. Have always had wonderful experience with everyone. Thank you Elma Ledet

Elma Grisbaum  |  Overall Experience 
Rating:
5.0

Buen servicio

GILBERT CORNEJO  |  Overall Experience 
Rating:
2.0

I asked for the largest storage available and I was promised that. I paid $195.20 total. I received medium storage that I could not fit all my belongings in. I need a refund and to be billed the correct price of the storage Lois Sandifer

Lois Sandifer  |  Online Move In 
Rating:
5.0

This is the second time using this location, and we will definitely use this location again. The staff is super friendly, the units are very clean, and the prices are the best around. Would highly recommend this Uhaul location.

Gwen Brunett  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Tryrone Davis   |  Overall Experience 
Rating:
5.0

Yes I'm sorry I hate l loss all of my stuff

DARRYL BATISTE  |  Overall Experience 
Rating:
4.0

The staff is very courteous!

Alma Varnado  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Martin Narcisse  |  First Impressions 
Rating:
2.0

I reserved a unit online, and recieved a confirmation email that guaranteed my unit and price. Lucky i called on my way in to find out my unit was no longer available, and that i needed to get a larger one. I had to pay more for the unit, when i should have only had to pay for the amount agreed to in the contract. I have heard others who had similar issues with this location giving away reserved units. If you are going to make a promise to a customer, you should keep it.

Robert Gondek  |  First Impressions 
Rating:
5.0

Just awesome ladies

NICOLE FISHER  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Renette Hall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lester Anthony  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

garland MItchell  |  Overall Experience 
Rating:
5.0

Thanks for having me

earl savage  |  First Impressions 
Rating:
5.0

Amazing staff , all ever helpful to us! Definitely recommend :)

Stephanie Rodriguez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Quanetta Iles  |  Online Move In 
Rating:
1.0

Esta persona que es la manager de este establecimiento es una persona . Maleducada racista , Malcriada . Solo por que le pregunté que quería saber por qué me estaban cobrando 15 dólares más y me respondió obvio por que tu Targeta no tenía fondos y yo le dije eso es imposible esta es mi Targeta de negocios que uso todo el tiempo y tengo suficiente dinero en ella . Luego le dije que quería una prueba de los días que la Targeta y no pasaba . Luego comenzó a gritarme y ofenderme . No traspases mi counter no traspases mi counter . Yo e rentado U- haul por muchos años y siempre e tenido experiencias muy agradables . Pero definitivamente a esa localidad no regresó por el trato de esa mujer y no se lo recomiendo a nadie . Le dije que ahí no regresaba y me dijo aquí en le importa ok . Localidad 2828 Marietta st Kenner , La 70062 504-468-3444 😔😔😔

Claudia Mendoza  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janell Davis  |  Overall Experience 
Rating:
5.0

Everyone was always so friendly and helpful to me

Mark Stevens  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy Thompson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maureen St. Romain  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ROMALIC BUGGAGE  |  Overall Experience 
Rating:
5.0

i'll comment within the 14 days after the review has been sent. Thank you.

ALLEN KEITH PRINCE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Timothy Conroy  |  Overall Experience 
Rating:
5.0

Staff was friendly and units clean and easily accessible. Used this location before and had a great experience. Would highly recommend.

Gwen Brunett  |  First Impressions 
Rating:
1.0

The storage unit had holes and now my stuff has mold and mildew all over it...... Totally ridiculous! Not happy at all😤

Rose Lavallais  |  First Impressions 
Rating:
1.0

Se quedaron sin energía eléctrica y no pude entrar en días no cuentan con generadores de emergencia y las alarmas están desactivadas y puertas abiertas las 25 horas

Jimenez Gustavo  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Brandon Fletcher  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LESLIE DEAN  |  Overall Experience 
Rating:
5.0

Keep providing excellent service.

ROY PROSPER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alisa Campbell  |  Overall Experience 
Rating:
5.0

Thank You for being there; Daniel A. Rome, III CEO Nolaroma, Inc.

Daniel Rome  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LORETTA RAINEY  |  Overall Experience 
Rating:
5.0

Employees at your location are extremely friendly and they make the details very transparent.

Geraldlynn Pierce  |  First Impressions 
Rating:
5.0

Deanna was very friendly as well as professional. the fscilty was clean and I am very pleased with my unit.

Arc Balinbin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Terrianesia Brumfield  |  Overall Experience 
Rating:
5.0

Again another excellent experience

DELISA BROWN  |  Online Move In 
Rating:
5.0

Ms Deanna and her staff were a pleasure to work with. They were extremely helpful and friendly. If we had to rent in this area again, we would use this facility. The only negative we found was that the "step up" at the doors and at the lift did make it a little difficult to get carts in.

Henrietta R Hilbun  |  Overall Experience 
Rating:
5.0

Great Housekeeping

Jeffery Nuss  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Michael Dixon  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jaida Dowd  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

cat jeng  |  Overall Experience 
Rating:
1.0

Went online to make the reservation for a 10x15x8 Got there you had none no elevator had step was told no drips. Wanted to give me a 10x10 and a 5x5. Had to go to another one u haul n it was 95.00 a month more but had everything I needed

Diane Bodenheimer  |  Overall Experience 
Rating:
5.0

The staff was outstanding!

Victoria Rodney  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

scott cull  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jasmine Bynum  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Janet Leblanc  |  Overall Experience 
Rating:
5.0

Teh staff is fantastic!

William Penton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANITA SERUNTINE  |  Overall Experience 
Rating:
5.0

This is my second truck and storage rental with U-Haul. Deanna and her staff in Kenner are friendly, knowledgeable, and provide excellent service. The facilities are clean and well-maintained. Couldn't be happier. Tom

Denise Fisher  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

richard rodriguez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Taylour Robinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marion Ridgley  |  Overall Experience 
Rating:
5.0

I am fully satisfied with U-Haul facility and service.

Nao Kawamura  |  Overall Experience 
Rating:
5.0

The staff and manager was very accommodating and very helpful

Daniel Crain  |  First Impressions 
Rating:
5.0

The staff are professional, friendly and always ready to help.

Charles potyrala  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Marcel Davison  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tyrone Dawson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

keithsha williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joshua Webster  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lester Anthony  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KRISTIE ABURTO  |  Overall Experience 
Rating:
3.0

Ok

Alfredia Brumfield  |  Overall Experience 
Rating:
5.0

The gentleman that waited on me was very professional, he was quick and thorough. I was in and out. Completely satisfied!

Kathy Walker  |  First Impressions 
Rating:
2.0

The staff was extremely rude.

Emily Bulloch  |  Overall Experience 
Rating:
5.0

Thank you guys everything were perfect

J. JESUS ALONZO  |  Overall Experience 
Rating:
1.0

Poor customer service...

Maria Picado  |  Overall Experience 
Rating:
5.0

William Lee was very nice and knowledgeable about the Uhaul facility.

Sherelle Wolfe  |  Overall Experience 
Rating:
5.0

The people working here were very helpful, knowledgeable and welcoming. If I ever need storage again, I will return here.

Paula Maggiore  |  Overall Experience 
Rating:
3.0

Not the friendliest uhaul facility.

audrey klein  |  Overall Experience 
Rating:
5.0

Thank you for your service!

Dione Prince  |  Overall Experience 
Rating:
5.0

Friendly staff

Susan Lyon  |  Overall Experience 
Rating:
3.0

At the end they added some lights and made it more lighted , 80% of my stay there it was not well-lighted. Willie was friendly, the rest of the staff had dry personalities.

SAL SERIO  |  Overall Experience 
Rating:
5.0

Deanna is an excellent manager , I appreciate all her assistance.

CABRINIA MARTIN  |  Overall Experience 
Rating:
5.0

Everything was great!

Carl Williams  |  Overall Experience 
Rating:
5.0

Everyone here is amazing, communication is on point! Thank you for helping me, my family an I appreciate it

Kamila Onikosi  |  Overall Experience 
Rating:
5.0

Deanna was available and accommodating

alexis wilson  |  Overall Experience 
Rating:
5.0

It was busy but she handled everything in a timely manner even though she was by herself and was very professional.

Larenzo THOMAS  |  First Impressions 
Rating:
5.0

Customer service was Second to none!

Marcel Davison  |  First Impressions 
Rating:
5.0

The staff were awesome and always quick to help with any needs.

Maximum Arguelles  |  Overall Experience 
Rating:
5.0

Convient, friendly and a reasonable price.

walter samuels  |  Overall Experience 
Rating:
3.0

I feel that if you dont need the storage for a full month you shouldn't be charged for a full month

Lucy Martin  |  Overall Experience 
Rating:
4.0

I was glad that i had somewhere to put my stuff and it was at a good place and low price

DONNA RANNEY  |  Overall Experience 
Rating:
1.0

0 stars

Lawanda Hill  |  First Impressions 
Rating:
5.0

Very clean, well-maintained. I appreciate the security of the card access. Staff is very helpful.

Katherine Yarbrough  |  Overall Experience 
Rating:
1.0

poor as Cody was out front cleaning a truck and had the radio literally on full blast. he went inside to help customers and was not thoughtful enough to lower the volume. loud noises hurt my ears

Brunson Davis  |  First Impressions 
Rating:
5.0

Manager and staff very efficient and helpful. Will recommend.

Maria Del Socorro Ross-Pacheco  |  First Impressions 
Rating:
4.0

good

Maria Walton  |  First Impressions 
Rating:
5.0

Great customer service.

walter samuels  |  First Impressions 
Rating:
3.0

Every other staff member was helpful except the store manager Deana. She is very rude and if you have a problem with something she refuses to hear you out or what you have to say.

Tia New  |  Overall Experience 
Rating:
5.0

Your representative was friendly helpful and did a great job

Renne Sanjurjo  |  First Impressions 
Rating:
5.0

Well run shop.

Damien Gordon  |  First Impressions 
Rating:
4.0

Experience was good.

JUDITH PAUSINA  |  Overall Experience 
Rating:
5.0

I never had a problem. Thanks

Robyn Jarvinen  |  Overall Experience 
Rating:
5.0

Loved it all

Susan Woodward  |  Overall Experience 
Rating:
5.0

Super clean! Ms. Deanna and Kody were extremely helpful, made me feel at ease

Angela Melara  |  First Impressions 
Rating:
5.0

Occasionally had problems with the access card reader for outside units, but the problem was always resolved quickly.

Robert Willsie  |  Overall Experience 
Rating:
5.0

Thanks for your professional service.

GORDON WADGE  |  Overall Experience 
Rating:
5.0

Good customer service and most importantly, the restroom is very clean every time I visit U-haul on Marietta Street in Kenner. Thank you !

Leaudriea Gussett  |  Reservation 
Rating:
5.0

Great place nice helpful stafg

ANITA LANGLEY  |  Overall Experience 
Rating:
5.0

Thank you all so much for being so friendly and helpful

Lara Boyce  |  Overall Experience 
Rating:
5.0

Excellent staff and service; highly recommend. Thanks .

LORCHID THOMAS  |  Overall Experience 
Rating:
5.0

The staff was very friendly, helpful and professional. Would recommend anyone to the Uhaul in kenner, La. Thank you very much.

Acqualine Merricks  |  Overall Experience 
Rating:
5.0

Great service for the 5 years I used the storage.

JESSICA JACKSON  |  Overall Experience 
Rating:
5.0

Everyone was very nice and helpful. Especially Missy and Deana. I really appreciate all their help.

Vivian Wilson  |  Overall Experience 
Rating:
3.0

I don't know how your services are because I didn't use a storage unit from u haul when I rented the truck nor ever before that.

Cleveland Turner  |  Reservation 
Rating:
5.0

Everything went perfectly. Excellent service.

SHANNON ROUGEAU  |  Overall Experience 
Rating:
5.0

Awesome staff. The manager Deanna is the best. I’d definitely recommend this business to all my friends seeking services that They provide.

jhiariss jasmine  |  Overall Experience 
Rating:
5.0

Great customer service

Colleen Virginia  |  Reservation 
Rating:
5.0

They went above and beyond to help me. Ms. Debbie an outstanding and compationate person . Also took the time to bring the paperwork and a locker . The treatment made it all worth it . Thanks Sheryl

Sheryl Perry  |  Reservation 
Rating:
5.0

The staff were very helpful

JENIA Harris  |  Overall Experience 
Rating:
5.0

Great Service

Pam Allen  |  Overall Experience 
Rating:
5.0

Great staff and facility. 5 stars

Willy Woods  |  Overall Experience 
Rating:
5.0

Great place, rented from them for many years. Highly recommend.

GREGORY GOFF  |  Overall Experience 
Rating:
5.0

Thank for service. :))

Shari Jones  |  Overall Experience 
Rating:
5.0

All I can say about U-Haul is that I never had a problem with anything and I would love to use them again if I ever need them thanks you all for everything

MARLENE FERGUSON  |  Overall Experience 
Rating:
5.0

Great costumer service

rony ramos  |  Overall Experience 
Rating:
4.0

I had an overall great experience with this location. Manager was great and worked with my needs. If I ever am in need of a storage facility again I'd definitely consider this place.

Glenda Jo Davis  |  Overall Experience 
Rating:
5.0

This team was great from the beginning to the end.

Carolyn Brooks  |  Overall Experience 
Rating:
3.0

The elevator in the B Building was broken while attempting to move out. I notified the office staff and Manager but never got a call back. Otherwise clean and maintained & would have given *****.

Leslie Watson  |  Overall Experience 
No reviews have been submitted for this location.

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