Customer Reviews for U-Haul Moving & Storage Of Hill Field

2,715 reviews

1200 N Main St   Clearfield, UT 84015

(801) 773-8295

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Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(801) 773-8295

1200 N Main St
Clearfield, UT 84015

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jami Martinez 
Rating:
5.0

Great equipment, great service Highly recommended

Mario Clavel 
Rating:
1.0

I was rented a 26-ft truck for a cross country move that had seemingly never been serviced. The alignment was so bad it pulled to both the left and right, unpredictably, and without anything to prompt it like breaking or acceleration. The break lines had air in them causing the pedal to be very spongy. The break pads were worn out when it was delivered to me. One headlight lamp was almost burned out and nonfunctional, making night and inclement driving very unsafe. And finally, the fuel cap didn’t properly seal, causing it to leak.

Buckley Osteen 
Rating:
5.0

Great service and they support military members too!

ALDY MOLINA  |  Overall Experience 
Rating:
5.0

Associate that helped me was very knowledgeable and helpful

DONNA TAYLOR 
Rating:
5.0

Very organized. Signs to let me know exactly where to drop off my trailer. Checked me in in minutes. I was in and out within 5 minutes

john binks 
Rating:
1.0

Customer did not leave a comment.

mary Deubler  |  Overall Experience 
Rating:
1.0

If you want to be in and out quick go elsewhere. The guy trying to help was so new he didn’t know what to do and took like 40-50 mins to rent a utility trailer. There was another customer that needed his free lock for his storage unit and the guy just responded with “well come back later or tomorrow since my manager isn’t here.” That customer was not happy to say the least. In the end I used the trailer for about 30 mins and it took me probably another 40 mins to return the trailer. I had to go in two times to attempt to get someone to help. There were three people inside doing nothing, 1 guy helping customers and another just mopping the back of a U-Haul box truck. Even after I went in to get someone to help I was directed to find the guy who was mopping the box truck and drove it away. Needless to say I could have trained myself faster to run the system and check myself out. If you plan on doing anything at this location be there at least an hour before hand and even earlier if you have to be somewhere afterward.

Sandra Corona 
Rating:
1.0

I paid for 30 miles, I went 26 & got charged for 41. Called the location to see if I could get a refund and she told me her GM would be in the location in 5 days (a Tuesday) never received a call. When I called she was rude on the phone and could care less about what I had to say. This isn't the first time I've ran into issues at this location definitely won't be returning

Austyn Wallberg 
Rating:
5.0

Tried checking in and out with the app and had problems both times. Otherwise everything went well.

Matthew Turnbow 
Rating:
5.0

Customer did not leave a comment.

Benjamin Gildner 
Rating:
1.0

I would not recommend this location nor will I ever use this location. Never have I been treated more poorly. The manager of this location was rude, disrespectful, and belittling. I was not able to contact this location on the phone to make reservations so I made them over the phone with a U-Haul representative. I gave the representative make and model of vehicle that was used to pick up the car hauler. I was told to bring a receiver hitch with a 2” ball. When I picked up the rental I was told I could not take the rental unless I purchased a hitch and ball from this location. I genuinely feel I was extorted into purchasing the hitch and ball. I would like to see the U-Haul policy that says a specific hitch and ball are required. I asked the manager about ground clearances and tow requirements. She could not give them to me just kept saying “if you want to take the rental you have to use this hitch”. If this is truly a policy it should be made clear prior to rental pickup. Even the employee that I communicated with in the pickup yard expressed his for lack of better words fear of this locations manager. I will never have to come in contact with this lady again because I will go to a different location. As for the sake of the employees that work at the u-haul location at 1200 N Main St, Clearfield, UT 84015 I sincerely hope someone looks into and asks the employees about their opinions of manager. I would bet there is a high turnover of employees at the location.

chance scott 
Rating:
5.0

Customer did not leave a comment.

MICHAEL WHITEAKER 
Rating:
3.0

Customer did not leave a comment.

TROY WEEKS  |  Overall Experience 
Rating:
5.0

NOTHING! HEATHER, & MAGGIE WERE OUTSTANDING! I will definitely be renting here forever

Lisa Carter 
Rating:
3.0

i feel like giving two stars but they deserve 3 i guess. the only real issue is that when we put our fifth wheel there they never bothered to tell us that within a few short months they would be tearing down the covered storage and forcing us to move to another storage place with only a months notice. it's not easy to find storage for a 40' fifth wheel to begin with much less covered. we couldn't find another place with covered space so it's out in the weather. this is pure greed cause they are replacing the covered rv parking with more warehouse for small lockers which is more profitable. i would not recommend any u haul storage to anyone. they didn't even offer to help their customers locate suitable space for all the rv's and boats stored there.

VICTOR SPIVEY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darold Fielding  |  Overall Experience 
Rating:
4.0

The car hauler wheel strap ratchets were rusty and hard to move. A spray of lubricating oil solved it.

Robert Gibbs 
Rating:
4.0

Customer did not leave a comment.

Robert Gibbs 
Rating:
5.0

Friendly staff and equipment is always in good shape.

lesley mcdaniel 
Rating:
5.0

Customer did not leave a comment.

Nicole Bryner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SIRANTHONY MURE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANGELITA MALDONADO  |  Overall Experience 
Rating:
1.0

Constantly raising rates, then in February sent email raising rate then 10 minutes later send email saying I need to get my trailer out ,CLASSY MOVE

Cory Price  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Patrick Davis  |  Overall Experience 
Rating:
5.0

They did exactly as promised and it looks great

Randy Wing 
Rating:
5.0

The storage locker was clean and secure.

Emmalou Rees  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

leonardo lorca 
Rating:
5.0

Very friendly helpful staff at turn in. No changes needed

kathy fruits 
Rating:
3.0

Customer did not leave a comment.

mariah wendt 
Rating:
5.0

Customer did not leave a comment.

Timothy Gill  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Scott Strebel 
Rating:
5.0

It was great! The staff was friendly and helpful!😊

Micheal Creel 
Rating:
5.0

Customer did not leave a comment.

MICHAEL CREER 
Rating:
5.0

Customer did not leave a comment.

MATTHEW GOODRICH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jason Gotschall  |  Overall Experience 
Rating:
5.0

Put the dollies in we ordered. Overall great experience

Mark Ferrin 
Rating:
5.0

Customer did not leave a comment.

THOMAS NORMINE 
Rating:
5.0

Customer did not leave a comment.

Tammy Goodwin 
Rating:
4.0

Customer did not leave a comment.

Kathy kimber 
Rating:
5.0

Customer did not leave a comment.

Jenna James 
Rating:
3.0

App needs serious work, it rarely works

Logan Gillespie 
Rating:
5.0

Great job

Cynthia Caldwell 
Rating:
5.0

Customer did not leave a comment.

Douglas Scheurn  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sharon Hoel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Misty Morris 
Rating:
5.0

Customer did not leave a comment.

Amanda Stutz  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Dell Stringham 
Rating:
2.0

The manager who checked us in was incredibly rude. After waiting nearly 20 minutes past our reservation time in line, she was annoyed that we asked for our two hour reservation to start then. Really surprised at how rude she was given she was the manager. The guy who helped us hook up the trailer was very nice and helpful though.

LEROY FULTON 
Rating:
5.0

The staff was so polite I will share my experience that I had with u-haul located in Roy UT they took care of my needs quickly and I will recommend them to my family and friends

deborah Lavine 
Rating:
1.0

When we returned the unit, We were met with an almost hostile feeling. They were upset about the fact that there was normal wear and tear on the car dolley as recorded above. We tried to talk with them, even the person in charge and they were curt and told me that I would have to fight with the area person who handles situations like this. I was not happy with the way I was treated at either location. When I rent a car, they walk me around the vehicle and note all of the dings and dents. That was not done when I picked it up so I really cannot say if the cracks were there or not when the unit was picked up but when I returned the unit I was treated like a bad guy and told that the damage would cost me $500+. I would love to talk to someone who with listen and reason with me rather than making me feel like I was the Bad Guy.

mickey adams 
Rating:
5.0

Customer did not leave a comment.

Ruben Martinez 
Rating:
2.0

Many customers require UHaul for a reason. They are moving. Most are moving banks and investments and may or may not have access to a current credit/debit card. Provisions should be made to accept cash rather than credit.

WALTER LANDMESFER 
Rating:
4.0

Customer did not leave a comment.

Monty Christo 
Rating:
5.0

The ratchet straps should be well greased they worked good tightening down the tires. But trying to release the ratchet was tough

jared fahrni 
Rating:
2.0

For as large as the facility is with three floors, there's only one elevator and when there's a ton of people moving on one day it makes it super inconvenient. Also, the pin pad that you swipe your card on is not legible and no one explains to you how to use it anyway so you don't know how to check in or out. Also, when I went to check out from my unit they said that everything was done and taken care of and then four days later I got a phone call saying oh we noticed your unit was empty. Did you check out? Super frustrating when I showed them the pictures and everything and I was returning a U-Haul that I rented that same day as well. I will never use U-Haul storage again as it is very inconvenient and it seems like things are taken care of but they are not. Very frustrating.

Joni Roland  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Dale Jensen 
Rating:
3.0

When I picked up my trailer, they didn't know if/how to lock it onto the ball.

Patrick Hansen 
Rating:
5.0

Customer did not leave a comment.

Michelle Gideon  |  Overall Experience 
Rating:
5.0

This has to do with the we site reservation experience, not the drop off location. When reserving for a local move, it is very obvious how much it costs per mile. However, for the one way move, it is not obvious at all that there is a mileage limit and how much extra miles cost. Those details are buried in the contract, not displayed prominently during the reservation process.

Douglas Carter 
Rating:
5.0

got me in quickly and finished on time

Mildred Yates 
Rating:
5.0

Customer did not leave a comment.

Donald Miller 
Rating:
5.0

Customer did not leave a comment.

Alberto Reyes  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Jamison Lewis 
Rating:
1.0

This was the second time renting a RVs storage space, and twice being forced to move out because they were going to build anew facilitie with just 30 days notice poor way to run a business

Howard Baker  |  Overall Experience 
Rating:
5.0

Again I forgot the name of the girl at the front desk, but she was so amazing to me, next time I stop by I will get her name so I can update this, but she really made my rental truck, and move out and transfer so seamless, she helped me out so much and she makes the U-Haul Moving and Storage a place I would tell my friends about when they ask if I knew anywhere!

john melnick  |  First Impressions 
Rating:
5.0

Customer service is always helpful and courteous! You're storage facility is the best one I've ever used!! Thanks for keeping my it's safe!!!

Michelle Gideon 
Rating:
5.0

The front desk staff was phenomenal! she went above and beyond and out of her way to assist me, so was just amazing.

john melnick 
Rating:
5.0

Customer did not leave a comment.

Randy Brown 
Rating:
5.0

Customer did not leave a comment.

PHIL BAKER 
Rating:
1.0

The asst manager is horrible she yelled at me like I was a anim

Becky Martinez 
Rating:
5.0

I got truck with 3/4 full of gas I topped it off bringing it back and you charged me 7 miles over not a fair trade

paul shafer 
Rating:
2.0

I had requested 24-hr access and was told I had access by Uhaul office staff member, but I was locked out of building at 10pm. I was in the middle of loading and had both of my storage units wide open and my truck keys inside the locked Uhaul facility. Fortunately another customer was inside to allow me to secure my unit. Then the next morning, the sliding glass doors weren’t functioning so had to use the small door to do all my load transfers, punching my code each time and struggling to navigate the wide heavy carts through the inadequate access. This was at 10am on a weekend! Same trip, I got stuck in the elevator on my last load for 30min on the 3rd floor. (This was on Feb11)

David Mitchell  |  Overall Experience 
Rating:
5.0

Truck interior armrest was so brittle that it broke off when brushed against getting into the truck.

George Stratton 
Rating:
4.0

Customer did not leave a comment.

Walter Whited 
Rating:
5.0

Customer did not leave a comment.

Melissa Thayne 
Rating:
5.0

Customer did not leave a comment.

Joseph DeCosta 
Rating:
1.0

Customer did not leave a comment.

Justin Keate 
Rating:
1.0

Absolutely Terrible customer service by the GM lady. I had an appointment for 8am to get hitch wiring installed, i was here right on time as instructed yesterday. He said if i get here at 8am they would start right away.. They know I'm sitting here with a 5 year old waiting. I was told 1.5 hour wait by the tech when I made the appointment which was fine. It is now 9am and they still haven't started. I simply asked him when they will get started, I'm then greeted very rudely by the GM who is up on her high horse thinking shes something special, telling me it will now take 3-5 hours and if I have a problem with that I can take my business elsewhere, she also told me not to harrass the tech when i simply asked a question and wasnt rude at all.....Who says that to a waiting customer thats been waiting an hour already with a 8am appointment, a 5 year old and hasn't even started anything. What's the point of an appointment???? I hope she gets fired or demoted, the way she handled the situation was nowhere near GM standards and I'm sure Uhaul as a business doesn't approve the way she represents the company. Looking at all these other reviews it seems that she's a problem for everyone. Hopefully Corporate sees this and handles the situation.

Nicholas Keller 
Rating:
5.0

Rex was informative and kind.

Aimee Marshall 
Rating:
5.0

Customer did not leave a comment.

Jennifer Marchant  |  Overall Experience 
Rating:
3.0

Have your workers be a little more courteous the guy that was supposed to check me in and did not want to check me in because I was one minute late. I think that unacceptable and he was very rude to me. I did not like how he talked.

Greg Wilson 
Rating:
1.0

The female employee who helped me close my account on 2/5/24 around 10 am deserves to be fired. She was wearing a beanie and an attitude that could only be described as skid marks on old mens underwear. Its hard to describe her attributes without mentioning obscenities. I was shocked and stunned to have witnessed the level of pettiness and disrespect from an employee of a company. I drive past this storage unit on my work commute and i will forever spit at the sight of that building. Terrible staff, lazy, rude, entitled and incompetent. As i was walking away from the toxic transaction, she immediately started to talk back to me. I turned around absolutely stunned. I could not believe the argument she was pulling out of her rear. I have no idea what her problem was. If she doesnt get fired i hope at least she gets a$$ cancer. And i mean that with the utmost level of disrespect

braden farr  |  Overall Experience 
Rating:
5.0

Yes it was very nice to rent a U-HAUL FROM YOUR COMPANY it woundful rent

darrell martinez 
Rating:
5.0

Lower pricing!

Steve Tollardo 
Rating:
4.0

I’ve been paying my rent since June 2024. I got me a new payment card and I’ve been having problems making payment online which there should be no complications.

Shane Schofield  |  First Impressions 
Rating:
2.0

The move in process was simple enough except they were insistent that I move in within 7 days. This did not work for me at all and there was no way to change it to a month out, which is when I wanted it. It was also not even close to where I was going to be living and would be very inconvenient to have to drive the far away every time I needed to access it.

Janet DeSantos  |  Online Move In 
Rating:
5.0

Very friendly and knowledgeable

karla zufelt 
Rating:
5.0

Customer did not leave a comment.

Jerry McMackin 
Rating:
5.0

Customer did not leave a comment.

Jacob Buschlen 
Rating:
4.0

Customer did not leave a comment.

SHELIKA MOORE  |  Overall Experience 
Rating:
5.0

Staff was great, equipment ready to go as scheduled, pricing was great, and was impressed at the fuel efficiency of the truck.

Cindy Stevenson 
Rating:
5.0

Customer did not leave a comment.

Shawn Vang 
Rating:
3.0

I took the discount to drive it from clearfield to Provo. It was an extra 30 minutes out of my way. They charged my card for going over the mile limit. The mile limit was almost the exact amount of miles I was allowed and they left absolutely none for the actual moving part. To get to a storage unit, gas etc. The whole reason I got the truck was to move. I wouldn’t have gone out of my way an extra hour, plus my own gas if I would’ve known it was more expensive in the end.

Sarah Collier 
Rating:
3.0

Customer did not leave a comment.

David Curtis 
Rating:
5.0

Customer did not leave a comment.

Alex Kindred 
Rating:
4.0

Manager could use a little more tach with customers. Not everyone is intentionally going going against uhaul policy or are repeated offenders.

christopher herrod 
Rating:
5.0

Great

Angelica Santos 
Rating:
1.0

The people working in this location struggled with my reservation because I had booked with a dealer and was moved by U-Haul customer service. Checking in took quite a bit of time. The employees were NOT friendly. One of the young women was quite rude about the situation with me having already paid for mattress bags and them somehow not seeing that on their end. She expressed anger towards me when I asked if they could give me the items after proving I had paid for them. I had to show my phone to verify the order and charge. The young woman took my phone from me and did not return it which I realized after leaving the facility so I had to turn around and go back, which added unnecessary miles to the rental. When I called U-Haul to ask if I could return the rental early. I was told yes, as long as I got there before 7 pm, which was closing time. We arrived at 6:33 and were told they stopped taking returns at 6:30, which was inconsistent with what I was told when on the phone with a rep. Aside from the truck being in fine condition, this was not a pleasant experience and I would NOT recommend this location to others.

Elizabeth Jagmin 
Rating:
5.0

Tiffany was fantastic!!! She knew everything she had available, sizing, pricing off the top of her head. Very thorough, efficient, nice, and helpful! She was great!! Also did updates my previous Google review adding my experience with her;-)

KRYSTAL BROWN  |  First Impressions 
Rating:
5.0

I would like to thank the person that accepted my return. I got to the drop-off location in Clearfield Utah and was 10 mins late. The employees were putting equipment away and wanting to go home, obviously i show up late cause I was coming from out of state and stuck in traffic, I ask if they can do it in person. She said YES I would love to. I felt great honor to do business with this type of company that has employees, who are willing of going the extra mile for a common person like me. Please thank your employees that go the extra mile for others. Keep up the good work!

ismael palma 
Rating:
5.0

Customer did not leave a comment.

William Lounsbury  |  First Impressions 
Rating:
3.0

Have more people to help as customers come in or drop off.

Jason Jones 
Rating:
5.0

Great place to rent. I'll recommend your service to anyone who needs a truck.

Adam Brown 
Rating:
5.0

Leah, who processed my rental, was courteous and extremely helpful. Arielle (spelling?) went above and beyond as she helped with hitching up the car hauler trailer and setting up the lighting connection. She was very helpful and friendly.

JEFF CANNON 
Rating:
5.0

Customer did not leave a comment.

John Leffert  |  Overall Experience 
Rating:
3.0

I made this appointment days in advance. The first truck they tried to give me would not start and I didn't leave until 45minutes after my appointment time. Sadly this is my experience every time I get a rental truck. It's never ready to go when I show up on time.

John Renzetti 
Rating:
5.0

Customer did not leave a comment.

Andres Martinez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrew Hedley 
Rating:
5.0

Everyone I talked to were super nice and very helpful. I picked up and dropped off without any issues. A+ will definitely recommend to others.

Kai Ronning 
Rating:
4.0

Customer did not leave a comment.

RICHARD DILLMAN 
Rating:
3.0

Uhaul itself has a great thing going, the staff is very unprofessional, unorganized, rude,lazy,etc.

Bobbi Anderson  |  First Impressions 
Rating:
5.0

I was pleased with the whole experience. Great service.

Mary Carol 
Rating:
5.0

Customer did not leave a comment.

reo mackley 
Rating:
3.0

Customer did not leave a comment.

Menuel Ortega 
Rating:
5.0

Customer did not leave a comment.

kathryn markos 
Rating:
5.0

Customer did not leave a comment.

Jence ABPlanalp 
Rating:
2.0

Customer did not leave a comment.

Jesse Checkman 
Rating:
5.0

Customer did not leave a comment.

John Williamson 
Rating:
5.0

Customer did not leave a comment.

merlin kynaston 
Rating:
3.0

Stop Asking to many phone numbers.

Alan Keefe 
Rating:
5.0

Customer did not leave a comment.

Calin Cronin  |  Overall Experience 
Rating:
3.0

Brian, at this location was super rude and very disrespectful to me and my wife and his attitude was horrible! This is man that should be in customer service at all! It not very professional of him at all I don’t like to be disrespected when I was just trying to get some of my questions answered!

Jake Lund  |  Overall Experience 
Rating:
5.0

Excellent staff and excellent service.

Larry Hirschi 
Rating:
5.0

Customer did not leave a comment.

William Andolsek 
Rating:
5.0

Customer did not leave a comment.

Rose Covington  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Paul Price 
Rating:
5.0

Also a great experience. They receive the vehicle checked and I was good to go.

Fernando Perez 
Rating:
4.0

Customer did not leave a comment.

Margaret Brown 
Rating:
5.0

Customer did not leave a comment.

Isaac Launey 
Rating:
5.0

Every the ok

Eduardo Pinto 
Rating:
5.0

Customer did not leave a comment.

Geralene Ammons 
Rating:
1.0

Have more help checking in and out. Doing the inspection of the vehicle is U-Haul's job not mine.

Aaron Howey 
Rating:
2.0

I was very disappointed in my experience with this location. They were very unfriendly, and when I asked what he needed to do to move out, They told me and I old them that I would be out by then. They were rude and obnoxious to my boyfriend and I when we went right before Thanksgiving . The girls didn’t even put any Notes and it took forever for them to help us. they were busy talking to one another and blowing us off. Where as I went to a different Uhaul location and I had a more friendly experience.

Jennifer Chudd  |  Overall Experience 
Rating:
5.0

It was great from start to finish. Highly recommend

Jason Jens  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terry Elton 
Rating:
1.0

The communication between workers and departments was awful. I was told a different story and differ prices almost every other day. They would not let me pick up my own containers stating that my truck wasn’t big enough even though it’s rated for 11k lbs. it seems that they were just trying to milk me for an extra delivery fee. I would get call every other day to confirm my storage and delivery from different people. I had to waste time getting credits for late fees 2 or three time because they could never update my credit card in the system. I was quoted 4 different prices for delivery

Phillip Ralphs 
Rating:
2.0

Give the girl with big glasses a course in politeness when confronted with living up to what the customer was told by this center regarding a large truck rental increase from a quote to reservation. She was very uncooperative and wanted me to call U-Haul traffic myself to resolve the issue rather than making the call herself. She eventually made the call and got the guidance to resolve the price discrepancy and became very unfriendly after that. Very unprofessional and I would be surprised if this was an isolated incident. The other employees were cooperative and professional.

William Carroll 
Rating:
5.0

Customer did not leave a comment.

Carolyn Carter'Nash  |  Overall Experience 
Rating:
2.0

I spoke to one of the girls that works there last night about cleaning out my storage and she was very rude and unprofessional. I would not recommend using them because of that. Also, the price just kept going up and up and up. The almost 3 years while I stayed there, the price went up 4 times!

Shannon Phillips  |  Overall Experience 
Rating:
5.0

Heather was extremely helpful and explained the rules very clearly. She got us in and out quickly and it was a very easy move in.

DIANA SHIRLEY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Loughmiller  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

mary Deubler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KEVIN BUCKLEY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leeanna Butler  |  Overall Experience 
Rating:
5.0

Love climate control with great price

Lisa Hatch  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tasisha Ross  |  Overall Experience 
Rating:
4.0

It was my fault for not doing more research on where exactly I would be placing my storage. I'm a single, senior, female, and having to move my things up and down stairs was just not possible.. I also felt the abundance of rules was just a little too extreme for me

Jodie Caffery  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sharon Hamilton  |  First Impressions 
Rating:
5.0

Very impressed with how clean the premises is kept. Staff exceptionally friendly. Keep up the excellent work and thank you

Ellen Rivera  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nicholas rupert  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Crystal Stringham  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jennifer Chudd  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Calin Cronin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jakob Brandes  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rashell Deighton  |  Overall Experience 
Rating:
5.0

We end,ed up canceling the Rc covered storage after 11 days. We never used the space due to we decided to just keep our motor home at our house.We were still charged and paid for the first full month in agreement with the contract. Real nice staff and a very busy location Kiddos to all in Clearfield uhaul

DANIEL BEATTY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

chrystal stock  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Troy Sorenson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ROY BRAY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Justin Cox  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Russell Thompson  |  Overall Experience 
Rating:
1.0

The manager is rude and ignorant and needs to be fired.

Erik Hebdon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathi Hanson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle Johnson  |  Overall Experience 
Rating:
5.0

The convenience of the 24 hr access is amazing

Seandia Tribett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

COLE ROBERTS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brianna Moyer  |  First Impressions 
Rating:
4.0

called to check on abailable space for our 37' fifth wheel travel trailer. it hasn't been easy to find anything large enough but they had just what i needed avail. and reserving it was easy. only took a couple of mins. when we arrived we had to wait a few minutes for an associate to become avail but not bad. in and out in 20 mins. ez access with a remote instead of punching in a code which i find convenient. price is about what i expected for a covered spot. we moved here last oct from california and the only spot we could find was on private property in a field where it was exposed to the weather. so this is a nice upgrade for $50 more per month.

VICTOR SPIVEY  |  First Impressions 
Rating:
5.0

After figuring out access to the facility, all was great. It is well secured, clean, and feels safe.

ANTHONY KING  |  Online Move In 
Rating:
5.0

Cleaning staff was more helpful than the management. But overall experience was great! Very clean facility.

German Cruz  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Tony Doshier  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kaden Grogan  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

HUSAIN MUHAMMAD  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

brat marsh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dylan Stitt  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rose Covington  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

KIARRA TOWNSLEY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Colleen Stalder  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mateo Maes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lyssa beatty  |  Overall Experience 
Rating:
5.0

It was super easy to sign up and easy to cancel after I moved :) I recommend uhaul storage!

ELIZABETH GIBSON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Johnnie Merritt  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

shoua vang  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Jamie Harris  |  Overall Experience 
Rating:
1.0

Was extremely happy with everything for over a year. New management was horribly rude & hard to work with. Was very unimpressed with her & fill that she should learn some customer service. She changed my view on Uhaul & made it a horrible experience. Will never rent anything from them again & will never recommend them to anyone. If you want excellent customer service & a all around great experience i would recommend extra space storage. They truly care about their customers & have awesome management.

rosalie juenger  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Christina Smith  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Michael Madrid  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeramie Day  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jamie Harris  |  Online Move In 
Rating:
5.0

The gentleman at the desk yesterday was very helpful, thorough and kind.

David Parker  |  First Impressions 
Rating:
5.0

I called yesterday evening and made reservations with a gentleman named Craig, based in Arizona... he was amazing!!! Craig got me all set up with the Clearfield UHAUL, and I drove to their location and finished with securing my storage unit. The staff at the Clearfield (Hill Field) location are all amazing, too!! I will always recommend this UHAUL location!!!

cammala Owen  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

erico sampson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KIARRA TOWNSLEY  |  First Impressions 
Rating:
4.0

It would be great if you could go back to the option of 24/7 access. My work schedule conflicts with your hours of access and makes things quite difficult for me more often than not. I love all other accomodations and cleanliness about the business.

Rashell Deighton  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Joyce PioKirby  |  Overall Experience 
Rating:
5.0

The young lady helping us went above and beyond and was super professional, and a delight to work with.

Mark Gaddy  |  First Impressions 
Rating:
5.0

I feel really safe about keeping my items in this storage facility. I have a few art supplies that need the climate control. Access to my unit is awesome with the provided dollies and elevator. AWESOME PLACE!!!

Michelle Gideon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

REBECCA BEESLEY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

REBECCA BEESLEY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicole Bryner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LAURA GOODE  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Wayne Westover  |  Overall Experience 
Rating:
5.0

Excellent! Best storage unit ever.! My belongings stayed clean! No dirt drifting under doors or overhead like other units. Always clean and smells clean 24/7 workers are amazing! If I was moving back to Ogden area (hopefully not) this facility would be first on my list to do business with. Thanks for all you do!

Teesha Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TANEISIA GREGORY  |  First Impressions 
Rating:
1.0

Heather Norton the GM I had a very bad experience with her she was very rude judge mental and racist. She threatened the people that was helping move in to my storage. Told them she was going to call the police on them. All because she didn't know how to treat costumers. She right away started yelling at use. I told her that I no longer wanted to remain in the storage and want my refund. Please there is more feel free to call me thank you

Moaeeshan Roldan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

natalia mandarano  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alan Ruppe  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Quintin King  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

MELISSA WIXOM  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lauren Wells  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHANEIL TICKNOR  |  Overall Experience 
Rating:
5.0

i love it thank you

ROY BRAY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Blake Jackson  |  First Impressions 
Rating:
5.0

Used a similar designed storage facility in Virginia. THis one and the service provided is hands down superior to my past experience with storage facilities. I will be using this site again when we prepare to move in the next year or so.

WILLIAMDALE OPPERMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nickole Walton  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Ashley Viall  |  First Impressions 
Rating:
2.0

You cheated me out of $37.50

Rick Hale  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

David Banderas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

brandon shell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JESSICA CRUZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GLEN GUMMOW  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

antwan nguyen  |  Overall Experience 
Rating:
5.0

Great place!

Robert Smart  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Cassie Bybee  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jericho Clark  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Howard Baker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gerald Green  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mauricio Marroquin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles Juarez  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Marlon Markland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aric Glanville  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

shane casteel  |  First Impressions 
Rating:
5.0

It sucked that the location was so far outside of salt lake city. The prices were great the building being brand new was populous and everything was great just a little too far for me

ALAN SEXTON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aric LaMotte  |  Overall Experience 
Rating:
5.0

Sad to see the RV storage going away

larry sanders  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ellen Rivera  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angela Smith  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Terri Banks  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tom Craner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GLEN GUMMOW  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Aric LaMotte  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

rae musick  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JULIE CARDENAS  |  Overall Experience 
Rating:
5.0

Would use this facility again.

Marcia Owen  |  Overall Experience 
Rating:
5.0

The most clean and convenient self storage I’ve ever rented out.

Onolina Tuilefano  |  First Impressions 
Rating:
4.0

The only thing I was unaware of is that I had to get an after hours pass to enter after business hours, the site said 24 hours but maybe I missed something.

Linda Owen  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Opal Taddicken  |  Overall Experience 
Rating:
5.0

Big shout out to cat she is on things n gets the job done n for everyone else there they are way friendly too thanks for all that u guys have done for me

April Contreras  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Reagan Bingham  |  Overall Experience 
Rating:
4.0

The distance was the issue for me. I found a storage company that was closer to me.

Rhianna Viseur  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

paul orme  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

paul orme  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rashell Deighton  |  Overall Experience 
Rating:
4.0

Everything went well,very nice facility 👍

LInda Kight  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jerry Reece  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER CURTIS  |  First Impressions 
Rating:
5.0

Very well clean and maintained facility. The gentlemen at the desk helping you through the process are very helpful, attentive and professional. I would definitely recommend this facility.

Kristen Petrus  |  Overall Experience 
Rating:
5.0

Good job

Buniechi Megwalu  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN BYNUM  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Norris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheyenne Nielsen  |  First Impressions 
Rating:
5.0

Very nice storage facility.

Jack Spor  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karen Coates  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrew Vitela  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Kekino  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William VASS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

carl snyder  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia Pfahlert  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

dakota fluckiger  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paula Thomas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sherm Nielsen  |  Overall Experience 
Rating:
5.0

Couldn't ask for a better manager at this U-Haul! Was going through a hard time with my father passing very understanding and worked with me as far as being able to get our stuff from the unit! If I could give it a 10 star I would

Sandra Rincon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alissa Hartey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

natalia mandarano  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joseph Lamb  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashly Abell  |  First Impressions 
Rating:
5.0

Excellent customer service

Patrick Lovato  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anna Carver  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY WICKERT   |  First Impressions 
Rating:
5.0

Busy place

susan martin  |  First Impressions 
Rating:
5.0

Front door to get into the storage units is hard to open.

Cristian Arroyo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Kekino  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brittney Hall  |  Overall Experience 
Rating:
5.0

You made my move so much easier. I was very worried about getting things done but you where very helpful renting and returning it and also giving me free storage for a month Thank you

kathy hester  |  First Impressions 
Rating:
5.0

The staff were awesome. The place was clean and it's indoor too so that's a plus

Quintin Ocampo  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

KIM SLOOTS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erik Hebdon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erik Hebdon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anna Carver  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Tina Minchey  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Stephen Erekson  |  First Impressions 
Rating:
5.0

The gentleman who took care of us was very patient and explained everything so I could understand. I will recommend this store. They went up and beyond to make sure that we had what we needed. Robby was a big help. Thank you, Carolyn Carter-Nash

Carolyn Carter'Nash  |  First Impressions 
Rating:
4.0

Storage facility was well maintained and designed. Having access to wheeled carts was very helpful.

Ron Myers  |  Overall Experience 
Rating:
5.0

Check in was quick and easy!

Helen Lowe  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sadie Roylance  |  Overall Experience 
Rating:
5.0

U-Haul is the greatest! Fast friendly, innovative. Tops in the do-it-yourself moving & storage industry! Not to mention the leader in not just the moving industry itself but across the board in green initiatives! I will never use any other moving/storage provider as long as U-Haul continues their initiatives and innovations!

JEREMY STOCKING  |  Online Move In 
Rating:
5.0

Clean, reasonably priced, 24/7 safe & secure access. Only odd quirks are that you can’t use U-Haul’s dumpsters on-site, except by potentially paying a fee upfront.

CHRISTOPHER CONLEY  |  Overall Experience 
Rating:
5.0

Dave was outstanding, often multi-tasking but keeping a professional approach at all times. Very helpful. The staff was also very personable. Some of us still appreciate good customer service, and this place is far above average in that.

DeLane Overton  |  Overall Experience 
Rating:
5.0

I have used this facility several times and have had exceptional service. As long as I'm in the area I will use this facility and will recommend to anyone in need of storage.

Mary Murcray  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Zachary Taylor  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jennifer Toledo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Richard Montag  |  Overall Experience 
Rating:
4.0

I hadn't been told about the alarm or that I would need to check in and out. I was lucky there was another customer who explained it to me but I would've preferred being told by the employee

Patricia Gonzalez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin Warner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RYAN PIERCE   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vera Osuna  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julia Marrufo  |  Overall Experience 
Rating:
3.0

Unfortunately very poor communication with staff. Had a moving company pick up my goods and needed to come back to ensure it was clean. Told the staff this twice and the second time I was told they'd "make a note of it" but when I came back the next day my access card was denied and the unit was closed and locked, they didn't call me or anything. Just closed my account.

Gabrielle Kirsch  |  Overall Experience 
Rating:
5.0

Have worked with this facility multiple times, arriving and going, and once in between. It has always been smooth and the employees have always been super professional and helpful. Nothing but the best customer service here, in a world that seems to lack customer service in so many other places.

DeLane Overton  |  First Impressions 
Rating:
4.0

Everything was very good. It would have been nice if rent were prorated based on your move out date, but we were told that was not the case so…. Also dealt with them insofar as returning two separate U-Haul trucks, and they were professional and easy to work with

Randy Faircloth  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mandy Heath  |  Overall Experience 
Rating:
5.0

What every nice.

DONELL VINCENT  |  First Impressions 
Rating:
4.0

My access card was a real hassle at times. It didn't deactivate the alarm. May have been my misunderstanding of how it worked. Oh well....thanks anyways

Pollyanna Horn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julia Marrufo  |  First Impressions 
Rating:
4.0

Would have liked to have my account prorated I had just paid my rent one day prior to closing out my unit , was told they couldn't refund my back ,?

Dustin Hoskins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID DEAN  |  Overall Experience 
Rating:
5.0

Quick, easy registration and auto pay option. Polite and friendly staff

Robin Nielson  |  First Impressions 
Rating:
5.0

The only disappointing thing is that they raise the rent yearly.

Marsha White  |  Overall Experience 
Rating:
5.0

I really loved that this facility was clean, the customer service was top shelf five stars all the way around

Julie King  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica Gabbert  |  First Impressions 
Rating:
5.0

Manager/Owner was fantastic to deal with!

Josh Jones  |  Overall Experience 
Rating:
3.0

They always had one guy working the counter and everyone else was hiding in back !!! A few time i came in and he was working and there was a big line and he would have to yell at them to come out to help …. Like why do u have 5 people here and one guy working and a hug line ???

alice suarez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

justin stubbs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gabrielle Kirsch  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Melanie Miera  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Demetrius banks  |  Overall Experience 
Rating:
5.0

Very nice young heavy set man forgot his name but wonderful attention.Thank you I neede a kind person at that moment.Ths.

Maria Henriquez  |  Overall Experience 
Rating:
5.0

Everyone, especially the Manager, David, have been extremely helpful and accommodating with the nuances to our cross-country move to Utah and with our local storage needs. The facility is great and they do a great job maintaining their equipment.

deborah sloan  |  Overall Experience 
Rating:
5.0

The General Manager was helpful.

Jack Gibbs  |  Online Move In 
Rating:
5.0

David was extremely helpful when things were not going as planned. All of the staff had great customer service! We will definitely be recommending this storage facility to anyone who needs one in the future.

Ali Weaver  |  Overall Experience 
Rating:
5.0

Great place and access right off freeway

lecia anderson  |  Overall Experience 
Rating:
5.0

The staff are very nice and extremely understanding when it comes to Amy little issues that come up albeit your monthly bill moving equipment or just anything in general and David the manager is quite understanding as well. I would highly recommend them above any other storage facilities even their own brand.

Allen Jones  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

danielle liptrot  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Heather Anderson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

shane wright  |  Overall Experience 
Rating:
5.0

Awesome place to rent would for sure use again in the future if needed

Todd Brian  |  Overall Experience 
Rating:
4.0

Very convenient with being able to order online. And I was able to access my unit with a lock. Without being charged a dime! Thank you

Jamie Croft  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jennifer Toledo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

doug Merha  |  First Impressions 
Rating:
3.0

There wasn’t a lock inside my unit as i was told, Good think my friend had one i could use. It was quite difficult moving everything in through the man door as opposed to the large sliding glass door. That door will not open after hours which is absurd because provoke are in there all hours so it’s not added security but definitely added frustration!!

Stephanie Cherry  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Raul Dominguez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

colleen allen  |  First Impressions 
Rating:
4.0

I am a little upset that I was completely moved out of the unit on March 6 and emailed your company and then received a bill with a late fee added to it. Can you please look into this oversight. Plus the lights where my unit was #1214 the lights were off most of the time so it was creepy in the early morning. There were positive. I loved that it was warm inside. The hand carts made it so much easier. Your cleaning lady is awesome.

Debbie Curry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brittany and Mathew Gardner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tasisha Ross  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kailee Talbot  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN YADON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrea EllisThompson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOSEPH VIGIL  |  First Impressions 
Rating:
5.0

Phenomenal facility and Phenomenal staff. BEST CUSTOMER SERVICE I have seen anywhere. They really made my move on the back end extremely easy. HIGHLY RECOMMENDED!!! With over 1500 units, the place was spotless and staff is always there to help.

Mark DeLisle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Campbell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lance Stribling  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DANIEL ROLLINS  |  Overall Experience 
Rating:
2.0

This is not me!! Someone is useing my name and I want to no who!! I no there is video so I will come in to veiw to see if I no who it is so I can press charges on whoever this person pretending to be me and useing my identity!!IIF THEY HAVENT COMPLETLY MOVED OUT CALL THE POLICE WHEN U SEE WHO EVER IT IS AND CALL ME TO IM JUST DOWN THE ROAD FROM YOU 3852982884 THANK YOU

JoAnn Graham  |  Overall Experience 
Rating:
4.0

Staff has all been very friendly so far at the Clearfield location. The guy that helped me finalize my reservation was very nice, informative and helpful

Koren LaPlant  |  First Impressions 
Rating:
2.0

The weekend we had to move out, the elevator was broken. There is only one in the facility so we had to carry our entire storage unit down the stairs. It was not a great experience but we had to choice.

Riley Schoonover  |  Overall Experience 
Rating:
5.0

There was a mix-up in my storage sheds and due to my health issues David was extremely helpful with me and is giving me a chance to change my shed and I am very grateful I'm very impressed with his professionalism and your location

Stefanie Elston  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Derrick Adams  |  First Impressions 
Rating:
5.0

I'm not exactly sure but I think his name was Eugene very nice African American gentleman I am very impressed with the carts and the elevator and the lighting and that space I got in my shed was perfect for everything I needed to store I'm very impressed thank you so much

Stefanie Elston  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

christopher gallegos  |  Overall Experience 
Rating:
5.0

Excellent and friendly staff.

Francis Yoshida  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Luis Mendoza  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Krystal Baker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARK MCCORD   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Constance Hadfield  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mark doblado  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Malisa Bryer  |  First Impressions 
Rating:
5.0

Great people and great customer service. I hope to have the opportunity to use this facility again in he future.

Larry Winklepleck  |  Overall Experience 
Rating:
5.0

I have rented numerous storage facilities over the years. Along with numerous simultaneously. None compare to this facility. It was sad to leave. I just did not have a need for at this for the time being. I will be back when I have a need for sure. Give all those employees a raise!

Jeffrey Mitchell  |  Overall Experience 
Rating:
4.0

The team at Hill Field U-Haul was very helpful, from daily rentals to storage units and the transfer of our U-Boxes to the Salt Lake/Ogden area. We recommend them for everyone who has a move looming in their future.

KATE MILLER  |  Overall Experience 
Rating:
5.0

Best Place To Store My Vinyl !

William Call  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TRAVIS BERARDI  |  Overall Experience 
Rating:
5.0

Great friendly staff. . . Easy to work with and very accommodating Highly recommend this professional site

John Patterson  |  First Impressions 
Rating:
5.0

All the people at this facility go above & beyond on everything they do. From customer service to security I highly recommend this facility to store your belongings. Can’t say enough good about them!

David Teakell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeremy Brown  |  Overall Experience 
Rating:
5.0

Justin was very polite and helpful

Larry Winklepleck  |  First Impressions 
Rating:
5.0

Very kind gentlemen. Feels good knowing your importance is of importance to others

christopher gallegos  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Josh Sturniolo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cameron Aldridge  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CODY WILLIAMS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alicia Beckstead  |  Overall Experience 
Rating:
5.0

Workers are friendly fast and efficient, access to the facility was easy. No one likes to store their personal property, but it was as painless as possible.

william marovich  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kimberly Sams  |  Overall Experience 
Rating:
5.0

Would recommend to my friends.

Ben McClellan  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MATTHEW SMITH  |  Overall Experience 
Rating:
5.0

Great folks really helpful!

John Daly  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Syrie Galbraith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Liz Delgado   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

FERREL DILWORTH  |  Overall Experience 
Rating:
5.0

This was the second uhaul storage facility we interacted with. The site and staff was a breath of fresh air. The employees at the Wall St facility in Ogden made us feel less than, and was treated very poorly because of our delays in getting to Utah. It's been a struggle for various reasons to move from California and the way we're treated when we arrived just added huge stress. The Clearcield Uhaul 100% eased our stress. Thank you. Joe and Carla

joseph jewett  |  First Impressions 
Rating:
5.0

The associates were always friendly and helpful everytime I visited whether it was with the storage unit or renting a trailer. Thanks to all. When I'm back in the area, I will definitely use this facility again.

Randall Duke  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Joseph Reyna  |  Overall Experience 
Rating:
5.0

Super nice covered storage for our trailer

Floree and Val Jenkins  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cheryl Underwood  |  Overall Experience 
Rating:
5.0

Very easy, and fast service. It definitely helped to make our reservation online.

Mario REYES  |  First Impressions 
Rating:
4.0

New employee but didn’t mind help training because of his willingness to learn!

David Teakell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Toner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian England  |  Online Move In 
Rating:
5.0

I was so impressed with the cleanliness and comfortable feel of the facility. I always felt safe going there and knew my belongings wete safe and secure.

Joyce wilson  |  Overall Experience 
Rating:
5.0

It's was very convenient, only issue I ever had was occasionally this deafening alarm would blast and scare me, but over all it was very good.

Tiana Hicks  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Toner  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Erica McGaha  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

henry filtz  |  Overall Experience 
Rating:
5.0

The facility had young diverse efficient professional employees. I look forward to doing biz with them again.

Robert Andoh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARIBETH BODDY  |  Overall Experience 
Rating:
4.0

Everything went smoothly. There were no issues at all.

Christine Tiensvold  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Constance Hadfield  |  First Impressions 
Rating:
3.0

The staff was friendly. One of them talked fast and mumbled a lot so it was hard to understand them. What was frustrating is that the details of how the garage doors worked, that putting in my code was NOT to open the doors, but to prevent the alarm from sounding. How to take off the green zip tie on my unit....and that there WAS a green zip tie on my unit! Were never explained! Lots of details missed that another renter explained to me.

Kerri Miller  |  First Impressions 
Rating:
1.0

Horrible experience. Worst customer service from this location. Was told they don't pro-rate after halfway through the billing cycle. I had made a payment 9 days prior to closing the unit and was still denied refund for remaining time. Was never made aware of this rule at any point in time, only after the employee had closed my unit and I was handed a receipt and I questioned why no refund was I told very rudely about no pro-rated refunds. In my opinion management is very poor quality.

HARP SIDHU  |  Overall Experience 
Rating:
5.0

Great facility. I believe the one customer service rep is named Olivia- very helpful/knowledgeable. I did have an issue with the customer service network getting my message through to the facility regarding my end of service but, it was resolved quickly and everyone was nice and professional with the matter. If needed I would go to them again.

MONICA ZAMARRON MAUAI  |  Overall Experience 
Rating:
5.0

It was very convenient to be able to acquire a storage room in one day. The storage facility is clean and up-to-date and secure. Access to the facility is really good and has some safeguards for other people storage units.

shane wright  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Russell Thompson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOHN ACKERMAN  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Zachary Caldwell  |  First Impressions 
Rating:
5.0

Great experience, helpful, friendly staff 🙂

Tammy Leonard  |  First Impressions 
Rating:
5.0

Ok

HECTOR GARCIA  |  First Impressions 
Rating:
2.0

Was locked out my unit all night very un pleased an the website keep messing up an not letting me return my truck so had to leave a note in the truck on the dash letting them know I'll be back in a few hours an that I have to call out of work today to see about getting this fixed an making sure everything is ok

Steffan Wisnasky  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Butler  |  Overall Experience 
Rating:
5.0

Everything worked liked a well oiled machine thanks u haul.fast friendly and convenient

MICHAEL ALLEN  |  First Impressions 
Rating:
5.0

Very user friendly and easy to use

Glenda Russell  |  Overall Experience 
Rating:
5.0

The storage unit was perfect for what ineeded it for the personal was helpful and kind Thank you UHAUL

Rick Thurston  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Guy Wokurka  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Shannon Haycraft  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica Piercy  |  First Impressions 
Rating:
3.0

They did not have the unit I was assigned to and changed it to another more expensive unit. The price for that unit was higher than the listed price on the sign on the wall (I was told that the price on the wall was wrong and it had vhanged)

ROWENA YORK  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Madilynn Peterson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Marlena Curlin  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

SUMMER VOLSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ABRAN TORICES  |  First Impressions 
Rating:
4.0

Try to make the carts mor accessible. For our most recent move there were several carts missing. Staff said they couldn’t do anything about it. Perhaps some technology solutions would be beneficial such as RFID tags that track where a cart is (on which floor, out of the building).

Greg Hill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bryan Hood  |  Online Move In 
Rating:
5.0

The hall ways are wide enough. The automatic sliding door was great. Having carts on site, excellence!

Kenneth Jensen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carlos Ferrer Piceno  |  First Impressions 
Rating:
2.0

I checked out and for weeks after the fact I received notices that a late fee was applied and I needed to pay, then a notice of Lien was sent. I even called to get it sorted out and never reached the main building, just customer service. They said someone would call back, but no one ever did. The storage itself was wonderful and convenient. But the check out turned out to be such a hassle it almost negated the rest of the experience.

Tannessa England  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Harmon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christian Singleton  |  Overall Experience 
Rating:
5.0

Everyone was top notch!

Denise Leach  |  Overall Experience 
Rating:
5.0

First month free was a huge blessing!

Anita Springs-wright  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAULO SOUZA  |  Overall Experience 
Rating:
5.0

Staff was super helpful

martha simpson  |  Overall Experience 
Rating:
5.0

Only complaint was that there was cockroaches seen on the first floor of the facility.

morgan cabaniss  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Debbi Schmidt  |  First Impressions 
Rating:
3.0

Thanks for your service

Pollyanna Horn  |  First Impressions 
Rating:
5.0

The staff/customer service was superb, not only at the storage facility but at the trailer rental on Wall St in Ogden as well. The facility was exceptionally clean with everything in working order.

Randall Duke  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sharla Tucker  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

MATTHEW HUGHES  |  First Impressions 
Rating:
5.0

Had a bad experience at another U-Haul cross town, never going back. Justin and his crew were awesome. Made a week long move end on a hi note. Thanks to all, I will be back

MICHAEL MITCHELL  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

jacob noble  |  Overall Experience 
Rating:
5.0

The Uhaul facility on Main Street in Sunset is clean, secure, well lit, and conveniently laid out. I spent 20 years in the military, and moved several times. I’ve never seen a friendlier and more helpful staff, nor a facility as nice as this one. Highly recommended.

SHELBY IVERSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEBBIE FLANIGAN  |  First Impressions 
Rating:
4.0

The only thing I wasn't satisfied with was that, Olivia,, the employee that helped me set up my storage unit wouldn't help me turn in my trailer at the same location, where I stored my belongings. So I called the customer service number to get my drop off location changed to SLC. Olivia expected me to go down to Provo from Clearfield to drop off my trailer.

MONICA ZAMARRON MAUAI  |  First Impressions 
Rating:
5.0

Thank you.

Ryan Terflinger  |  First Impressions 
Rating:
3.0

THE PERSON WHO WAS HELPING US WAS NOT FRIENDLY , WAS RUDE WHEN THEY WOULD TALK TO US .i LOVE YOUR COMPANY BUT MAYBE ASK THEM TO BE MORE KIND TO THE CUSTOMERS , IT MADE ME WANT TO FIND A DIFFENT PLACE .

SHAREL REFFITT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Linsey Dalgleish  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

WILLIAM EVENSEN  |  First Impressions 
Rating:
5.0

Everything went well for me

martha simpson  |  First Impressions 
Rating:
5.0

It was awesome,and i find a place and was out before my month was up,thanks again...Lizzy

Elizabeth Ortega  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

justin cornelius  |  Overall Experience 
Rating:
5.0

The personnel were very helpful and attentive to my needs. Thank you!

Magdalena Ayala  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Justin Andersen  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Hailey Benton  |  First Impressions 
Rating:
5.0

Olivia and Trevor were super helpful and super friendly Olivia explained everything to me as many times as I needed with no hint of impatience or frustration she was awesome. The facility is worth every penny the car pull in is super convenient and I love love love the elevators all around GREAT EXPERIENCE

Kami Mckinney  |  First Impressions 
Rating:
5.0

Everything was perfect. Thanks for your support.

Robert Lemnah  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tannessa England  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MONIQUE MEJIA  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

jacob noble  |  First Impressions 
Rating:
5.0

Great experience, my first time using u haul...

Elizabeth Ortega  |  First Impressions 
Rating:
2.0

I was told some one would be there to greet us, show us to our unit, and give us a discus lock. We went up ourselves, totally clueless as what to do. It wasn't too hard to get my items to the second floor or find my unit. How ever when we opened my unit, the alarms went off. We searched for an hour for an office or someone to help us. I had to call the out of state helpline. The customer service representative was unable to reach the manager of the site, and she assured me I could leave my items without a lock and nothing bad would happen. We were there on friday at 6:30. The representative told me some one should have been there.

Gabriel Handrahan  |  Online Move In 
Rating:
3.0

The hours are hard when people work. Closing the large doors by 7 makes it tough to get larger items stored. Those hours where not clear and was told we could use them until 10.

Curt Maisey  |  First Impressions 
Rating:
3.0

Didn’t get what I reserved for my truck or my unit, ended up going with a different company for my unit.

Emery Suarez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephen Deal  |  Overall Experience 
Rating:
1.0

No help with a load in problem of not having a unit number. Long drive and nowhere to put my boxes.

John Edmunds  |  Online Move In 
Rating:
5.0

Great staff and beautiful facilities! One less worry in a cross country move.

Glenda Russell  |  First Impressions 
Rating:
5.0

I don't prefer to rent a storage unit, but I am happy with Uhaul Storage. I like that the units are indoors, they have carts that make it easy to transfer your belongings. I had a smaller unit and I upgraded to a larger one so that I would have better access to my things. Very happy about my decision and how easy it was to upgrade.

Jessalyn Bowman  |  First Impressions 
Rating:
5.0

Private vehicles in the spaces reserved for U-Haul trucks made us wait for unloading. Other customers were rude when we pointed out the very clear signage.

mike scoresby  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicolas Soto  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Greg - Lori Folk-Kap  |  Overall Experience 
Rating:
1.0

One elevator and large units far away from it? Come on. Moving large furniture and heavy items was an absolute pain. And what would have happened if multiple people were using the same elevator? Ridiculous.

Colton Mouritsen  |  First Impressions 
Rating:
4.0

Staff was less than cordial, one actually snapped at me when I asked if they were closing up. We weren’t given a key code to get in and if it’s on our papers they never said anything about it.

Jarrod and jennifer Rich  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Colton Camp  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dan Dastrup  |  First Impressions 
Rating:
2.0

Made a online reservation for a first level 10x15x10 a week or so before check in. It was not till I went to check in that I found out that they did not have any on the first or second floor. The only one available was on the third or I had to take a 10x5x10 and 10x10x10 on the second. This was also meet with the additional cost, because the second and third floor were climate controlled. So not only did I find out that my reservation was not honored but it was going to cost more. The staff was friendly enough, but offered no real solution than the second or third floor at the higher cost. This is why I would rate poorly and would not recommend. Suprise costs and not honoring reservation are not positive signs or good customer practices. I did get a free month, but that was because of a promotion since a had a previous confirmation code from a different uhaul and it was done online.

Nicholas Belnap  |  First Impressions 
Rating:
5.0

Staff & David Woolsey always friendly, business like, & knowledgeable. The real concern is phone service access slmetimes required several attempts to avoid long long waits.

Arnold Shirk  |  Overall Experience 
Rating:
5.0

David is a great manager and the staff is always very helpful!

John Villemez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wade/Jenny Francis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

OLIVIA ROBBINS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

stacey doxford  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Denise Leach  |  First Impressions 
Rating:
4.0

I was supposed to get a free lock with my new unit but there was not one . And I did not get one from the staff.

Stephen Liptrap  |  First Impressions 
Rating:
2.0

There is only one elevator to access the upper floors and there were five different families trying to move their stuff into the facility. The dock was not wide enough to pass by other people unloading.

Jody Green  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Lisa Chappelle  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

justin cornelius  |  First Impressions 
Rating:
4.0

Crosbys was very helpful and accommodating. Great staff! Abs Self Storage was very friendly and made the drop off very easy.

Brittney Hall  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lori Chargualaf  |  Online Move In 
Rating:
5.0

Olivia was helpful and kind and made sure to explain everything which made the move in process so much easier

OLIVIA ROBBINS  |  First Impressions 
Rating:
5.0

My 4 years with U-haul has always been a good or exhalent experience, even through the toughest times. Like the covid-19, clearfield location has adjusted it placements of the interior so that customers can still maintain 6ft status. Employees wore masks everywhere. I even saw there mandatory routine of disinfecting vehicles and storefront. I will say to any one anywhere. If you need simple as moving supplies boxes clearfield, dollies, to hitches clearfield, propane clearfield, all the way to trailers, trucks, box trucks ranging from 10ft to 26ft clearfield. Also open to closed trailers clearfield. And now there new gigantic storage three level ready security access 24/7 facility at least I believe there largest one in utah weathered controlled to put your trusted belongings CLEARFIELD!!!! David Woosely (Manager) and his team can service you in all those needs, and if they can't which mostly likely 99% they can, they will help you find a resolution to the problem. Remember 4 years I've been with them and I trust them and this location!!! Thank you U-haul of Clearfield.

Ben Hales  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TINA MCRILL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angela Packer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nan LaBeau  |  Overall Experience 
Rating:
5.0

We had to upgrade to a small warehouse size for our business. I loved the location and the staff! They are always friendly and personal. Thank You/

WAYNE MARTIN  |  Overall Experience 
Rating:
5.0

The overall experience seemed quicker than having to work with an in-person associate. I was involved in the entire process and I had full control of the process.

MARIO LEON  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Bob Meith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kaylen Poll  |  First Impressions 
Rating:
5.0

David was very good to work a real professional 5 star service

VOLKMAR LUND  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEVEN BROWN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Victoria SMITH  |  First Impressions 
Rating:
5.0

Check in was a breeze, staff had me setup in no time.

Troy Wallace  |  First Impressions 
Rating:
5.0

I would use your facility again. !

John Villemez  |  Overall Experience 
Rating:
5.0

The covered parking for unloading and loading is great for this time of year. I also like there is plenty of spots outside to pull up to for unloading and loading.

Tricia Mayo  |  Overall Experience 
Rating:
5.0

Not only were the facilities well-kept, the people were pleasant to work with from beginning to end. Additionally, it should be noted that the honesty/integrity of employees is greatly appreciated. I left a pair of cross country skis out during one of my visits and forgot to put them back into storage. A worker found them and they were put aside until I asked about them. Thank you for that!

DeLane Overton  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Erin Copeland  |  First Impressions 
Rating:
4.0

Everytime I unlock and open my unit the alarm goes off??? Kind of curious to know why that is happening......thanks

Gregory Jones  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Darin Martinez  |  Overall Experience 
Rating:
2.0

I never moved in and sent a move out request on 12/23. No one ever reached out to me or confirmed that my request was fulfilled and I started getting emails acting like I was moving in. The manager didn’t even check to see if my unit was actually empty. He just claimed that my move out request couldn’t be processed because my lock was still on the door. My lock that is sitting in my car is somehow simultaneously on the door of the unit. The only reason I gave two stars and not one is because when I called in the employee didn’t argue with me and cancelled my rental like I wanted. Happy with her. I wouldn’t use this facility again though.

Katherine Woolsey  |  First Impressions 
Rating:
5.0

Wish the alarm wouldnt go off every time I opened my unit, and boxes are a little pricey.

John Byrd  |  Online Move In 
Rating:
5.0

David was so helpful and amazing. The process was so fast. I have rented a lot of storage units and this was the best experience of all of them.

Marsha White  |  First Impressions 
Rating:
1.0

The guys at the front didn’t know what they were doing I handled everything online and I was still charged for a larger storage unit when I should have had the first month free , these guys didn’t even bring the truck to me made me go find it and it wasn’t in the spot where they told me , the facility is great but customer service was stupid

Katherine Jester  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Julia Andersen  |  Online Move In 
Rating:
2.0

The storage is always clean and I felt safe even at night. The staff is a bit rude and rush you after you've purchased anything. The 1 800 number just hangs up on you and they are impossible to get a hold of

Joshua and Lyndi Petersen  |  Overall Experience 
Rating:
5.0

The staff was always helpful. I would use them again if I needed storage.

JOanna Maymon  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

mike neal  |  Overall Experience 
Rating:
5.0

David and the staff were great!

Matthew/ Lianette Reilly/ Rivera-Baez  |  Overall Experience 
Rating:
3.0

David the manager is extremely customer service friendly. The girl that works in the office ( not sure of her name) is so rude and makes you feel like you are so unwanted.

Victoria carrick  |  Overall Experience 
Rating:
5.0

It was very easy.

Kari Bellew  |  Overall Experience 
Rating:
5.0

Staff was excellent

Barry Nelson  |  Overall Experience 
Rating:
5.0

Everything was Great! The only issue is the Facility Alarm kept going off every time we opened our new unit, hopefully when we return that issue has been addressed because that thing loud. Cheers

Jason Rainey  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Eric McLaren  |  Overall Experience 
Rating:
4.0

My only disappointment is the lack of rate credit(s) for senior citizens

Aileen Donahue  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAMES SHERIDAN  |  First Impressions 
Rating:
5.0

Management was very professional and helpful as were the employees

Alvaro Uriarte  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mandy Bain  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa Chappelle  |  Overall Experience 
Rating:
4.0

Had problems with the after hours access to the storage facility. Doors and swipe card areas not working properly. Manager answered phone and was able to help us, which was hugely appreciated.

Benjamin Shea  |  First Impressions 
Rating:
3.0

Overall, the storage experience was good. The distance to the unit was problematic to me, however, it was this facility that had available the size of storage space that I needed. The greatest disappointment was trying to communicate with the Office at the facility; it appears that the phone calls are transferred to the Regional Office when 5PM comes, even though the local office is open until 6 or 7 PM. In my experience, whenever the calls are transferred to the Regional Office, I can expect to be on hold for 15-20 minutes, and I confess that lately I have not waited the full 15-20 minutes to talk with the Regional people. These are really nice facilities, but if you need to talk with the local people, call before 5PM.

norman johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chrystal Jensen  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Richard Briscoe  |  Online Move In 
Rating:
5.0

Very nice facility, well kept, clean, and organized. Excellent staff and good customer service. No issues at all during rental period. I would definitely return for service and storage if needed down the road. Thanks.

Dex Larsen  |  Overall Experience 
Rating:
5.0

Love the first month's free rent.

scott case  |  First Impressions 
Rating:
5.0

Excellent staff and help

larry sanders  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Irma Fuentes  |  Overall Experience 
Rating:
4.0

Would checked excellent but you don’t prorate When moving out. Even if just 2 days out of 31. Which I find very unfair.

julia kunkel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bob Meith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrew Strong  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandon Griffeth  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Rowe  |  First Impressions 
Rating:
4.0

I liked the way this is ran and felt comfortable with storing my items there.

constantino zapien  |  First Impressions 
Rating:
5.0

This storage unit was exactly what I needed for a military move. I was able to get the first month at no charge which allowed me to offload my trailer and find a house. The facility itself is brand new and the paint still smells fresh. The storage units were clean and functional. I liked that they were well lit and accessible 24/7/365. The facility key card/entry system was nice and the alarms on each unit were reassuring. I ended up setting the alarm off once or twice on accident. Both times a uhaul employee entered the facility to check. Only complain is that the staff member didn't question my need to be there.

Nicholas Ferry  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

VOLKMAR LUND  |  First Impressions 
Rating:
5.0

We were so grateful for our great experience. David was very professional and kind. We got our first month free which was so nice!!

Angela Elsworth  |  Overall Experience 
Rating:
5.0

David, you and your staff were terrific, Thank You!

Angela Brewster  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff and appreciated the available carts to help move items. Very clean.

Paula Dugan  |  First Impressions 
Rating:
5.0

Very good help in start-up Clean, well run storage facility

Arnold Shirk  |  First Impressions 
Rating:
5.0

The facility was clean and COOL, which is really nice when it's hot out. They have carts with wheels and carts to help move mattresses, so convenient. I was moving by myself and thought it was going to take a lot longer, those carts saved my time and my back! Great experience.

Angela Nosler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Preston Bowling  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy Shibler  |  Overall Experience 
Rating:
5.0

So far, so good! Move-in was no trouble at all, and the facility is well maintained and seems secure.

JANICE ROMNEY  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

kent fowler  |  First Impressions 
Rating:
5.0

Dave Woolsey is always warm and friendly and extremely knowledgeable about UHaul services and products. I’ve interacted with him a few times over the course of the last year and he’s always been extremely helpful. He’s very competent at his job and deserves a raise! him and his employees are one of the reasons I continue to patronize this particular location. They’ve always been very helpful and provided exactly what I’ve needed. Thanks Dave and staff!

Lezlee masson  |  First Impressions 
Rating:
5.0

Thanks Uhaul for helping me.

Veronica Constantino  |  First Impressions 
Rating:
1.0

This location is a joke, the customer service is the worst I have ever seen. I rented a truck and storage from here and the employees are unhelpful and straight up rude. If they don't feel like helping you they will make up such outrageously ridiculous lies. Even worst is the general manager, I will never rent from any Uhaul again. I wouldn't even recommend this company to someone I didn't like.

michelle olsen  |  Overall Experience 
Rating:
5.0

I was treated with excellent service at this facility and would definitely rent here again. Thanks to David and his team!

roy quinton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Rowe  |  Overall Experience 
Rating:
5.0

Only thing I would change is another customer making rude and inappropriate comments Besides that great location and employees. Thank you

Chryssy Berry  |  Overall Experience 
Rating:
3.0

.

reta wilson  |  Overall Experience 
Rating:
5.0

Sabrina was very helpful in answering all our questions, giving us a tour of the facilities and explaining the use and rules necessary to make our storage rental a good experience.

Marsha Pledger  |  First Impressions 
Rating:
5.0

The gentleman that checked us in was extremely helpful and friendly! We were very impressed with the site as well.

MARLA GOLDMAN  |  Overall Experience 
Rating:
2.0

I found out after I completed all the paperwork and left that they don’t have 24 hour access yet. We used another company

Traci Dixon  |  First Impressions 
Rating:
5.0

It was great staff was very helpful

MARK OWENS  |  First Impressions 
Rating:
5.0

An unexpected wait between asking and buying homes made a storage unit a necessity and we were very happy with the help we received from Uhaul in finding an appropriate size and location.

Maranda Hammack  |  Overall Experience 
Rating:
5.0

The service was quick and effective.

ANGELITA MALDONADO  |  First Impressions 
Rating:
1.0

This location is the PITS. When I was a customer at the Ogden location, I got great service. I moved my things to the Sunset location a block or so from where I LIVE, and the service went to the DOGS.

STEVEN BEATTY  |  Overall Experience 
Rating:
5.0

Sales personnel are very much polite and the help to inform us of the details were very helpful

John Dimartino  |  First Impressions 
Rating:
5.0

Excellent service and always friendly

Michael Rowe  |  First Impressions 
Rating:
5.0

I love working with uhaul. David is awesome!

Loni Bouwhuis  |  Overall Experience 
Rating:
5.0

I have had excellent and personalized customer care. The staff and Gm respond quickly to my account and stored belongings.

STACY BRECK  |  First Impressions 
Rating:
5.0

Very helpful. Highly recommend.

Melody Rockssi  |  Overall Experience 
Rating:
5.0

David was very professional and flexible to help us with our moving needs. We enjoyed a simplified and satisfied experience.

FRANK OWENS  |  Overall Experience 
Rating:
1.0

More than a week after booking I was contacted by the extremely rude GM to tell me it was canceled due to construction with no apology or offer to help find another storage option. Now I get a survey?

Christopher Heintz  |  Reservation 
Rating:
5.0

Building was clean, people were pleasant, everything I expected.

Ethan Judkins  |  Overall Experience 
Rating:
5.0

Great place.

Van Hadley  |  Overall Experience 
Rating:
5.0

Thanks so very much Dave and staff. Robb

Robert Facer  |  Overall Experience 
Rating:
5.0

Great staff.!!!! always helpful.!!!

Robert Martinez  |  Overall Experience 
Rating:
5.0

thank you just the right size for the things that we needed

kathy petersen  |  Overall Experience 
Rating:
5.0

Staff was very helpful.

Chris Randall  |  Overall Experience 
Rating:
5.0

The staff was very friendly. I would recommend this location to anyone.

Blake Jackson  |  Overall Experience 
Rating:
5.0

This facility was very easy to work with, very friendly staff. Great place to store our belongings for a couple months between moves.

Emily Callahan  |  Overall Experience 
Rating:
4.0

All the staff were friendly and courteous. I believe the price of the RV parking space was Way too high, which is why I was forced to end my rental agreement.

jan gross  |  Overall Experience 
No reviews have been submitted for this location.

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