Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everyone at this location was friendly, helpful and made the rental of the U-Haul process run smoothly. They went far beyond the call of duty to accommodate us in every way possible. We thank you.
Joanna T
Rating:
5.0
Miss Bobbie is the best. She truly is an asset to your company. I have and will recommend You to all. Joe Garrity
Joseph G
Rating:
5.0
Customer did not leave a comment.
Margaret S
Rating:
5.0
The only complaint is the cost as the mileage fee is very high. With gas a truck rental for a day was $240!
Gregory K
Rating:
5.0
Customer did not leave a comment.
Gregory N
Rating:
5.0
Staff was extremely friendly and helpful.
William S
Rating:
5.0
Customer did not leave a comment.
Gabriel S
Rating:
5.0
Customer did not leave a comment.
Kevin B
Rating:
4.0
The office staff didn't show up until 9:12am to open for my 9am reservation. No one acknowledged for apologized for being late.
Bernard M
Rating:
5.0
Customer did not leave a comment.
David S
Rating:
5.0
Bobbi is very helpful.
Quentin K
Rating:
5.0
Customer did not leave a comment.
Jon G
|
Overall Experience
Rating:
5.0
Excellent staff
Clifton S
Rating:
5.0
The 9' cargo van was available as promised. Basically a brand new van, clean and gassed up ready to go. I chose to check in on my arrival for pick-up and customer service was excellent! Also, the drop-off and return process was equally as seamless. I'd highly recommend U-Haul of Grasonville, MD.
Robert S
Rating:
5.0
Customer did not leave a comment.
Charles D
Rating:
5.0
The mobile pick up and drop off was not as convenient as suggested. It’s a lengthy process that needs to work more efficiently. Uploading pictures takes a long time and many attempts.
Kelly D
Rating:
5.0
Customer did not leave a comment.
Amanda N
Rating:
5.0
Customer did not leave a comment.
Hal F
Rating:
5.0
All good - staff courteous and efficient. Easy in and out experience. Return is easy and takes very little time.
Gary T
Rating:
5.0
Quick and efficient.
darsh p
Rating:
5.0
Customer did not leave a comment.
Bill E
Rating:
5.0
I was able to accomplish what I needed to get done quicker because of the office keeping me in touch with when the vehicle had been returned. This made the job convenient instead of rushed.
JOHN D
Rating:
5.0
U-Haul gives excellent service at the Grasonville location. I will always recommend this location to friends and family.
Clifton S
Rating:
5.0
The staff were always helpful, fri
endly & courteous! Trucks are always well maintained & clean! Bought lots of boxes & packing materials last May-June....great products & prices
Mary D
|
Overall Experience
Rating:
5.0
Best customer service with excellent quality and knowledgeable staff 5star
Christopher B
Rating:
5.0
The woman working at this location was courteous and efficient. I was lucky enough to get a new cargo van which made my experience even better!}
Gary T
Rating:
5.0
The sign says wait with your vehicle but no one came . I went to find the only person there and she was unpacking boxes in the office.
Also, the price is so misleading. I know it says $19.95 per day around town, but it cost me over $1000 a day!!!!!! It’s such a scam
Mark H
Rating:
4.0
Getting to vehicle reserved was a little painful
John M
Rating:
3.0
Always very friendly and professional.
Danny W
Rating:
4.0
Customer did not leave a comment.
John L
Rating:
5.0
Well maintained yes. I liked the newer style rear door rather than the roll up door. The trailer had mud in it from the last user but it wasn’t too hard to clean off.
Jeffrey V
Rating:
5.0
Customer did not leave a comment.
David S
Rating:
3.0
Truck was reserved for pick-up at Centreville Self Storage. Arrived there and was told the truck had been dropped at Grasonville. I was told that I would have to pick up the truck there, but I could drop it at Centreville (making it a one-way rental). If I had chosen that option, I would have been stranded in Centreville with no transportation back to pick up my car in Grasonville. Grasonville is 15 miles from Centreville. Because I had to drive to Grasonville, and then back again to drop the truck, and then back again, I added about 50 miles plus two hours of time. The U-Haul rep on the phone gave no other option nor apology nor compensation. The truck itself reeked of smoke.
ANN S
Rating:
5.0
Customer did not leave a comment.
Guillermo R
Rating:
3.0
Customer did not leave a comment.
Steven S
Rating:
4.0
Customer did not leave a comment.
Mariana S
Rating:
3.0
Customer did not leave a comment.
Anthony P
Rating:
4.0
Customer did not leave a comment.
Ken N
Rating:
1.0
Rudest person I've come in contact with all year. Yelling over me as I asked questions about the invoice for clarity....literally could not speak or ask questions as she continued to yell. I finally just asked to pay and was yelled at again as it took 3 tries for the machine to read my card that did not decline but wasn't reading it seems. When I finally interrupted her from berating me...she says oh I guess I just won't speak and walked away. No instructions given. Awful customer service. No one should be spoken to that way.
Tarragh H
Rating:
5.0
Place a sign with an arrow at the side door of the building, where the window wash is located, that indicates that the office is located at the front of the building, facing Rt50. Other than that, easily a 5 star rental option.
kyle f
Rating:
5.0
Customer did not leave a comment.
JARRET S
Rating:
5.0
Customer did not leave a comment.
HARRY K
Rating:
5.0
Customer did not leave a comment.
Scott B
Rating:
4.0
Truck was clean but, when taking foot off the gas for a cruising deceleration, the auto transmission downshifted resulting in a high RPM revving of the engine. This likely had a negative influence on gas mileage. Also, steering seemed to be out of alignment.
BLAIR W
Rating:
5.0
I would not change nothing all around great service.
james k
Rating:
3.0
Customer did not leave a comment.
Carl S
Rating:
5.0
Ms. Bobbie was so.kind and understanding.
Kelly R
Rating:
5.0
Customer did not leave a comment.
HARRY K
Rating:
5.0
Very helpful and responsive staff. Very easy move and transaction.
Andrew L
Rating:
5.0
Customer did not leave a comment.
James C
Rating:
5.0
Customer did not leave a comment.
Stephanie K
Rating:
5.0
Fast excellent service
Thomas R
Rating:
5.0
I ALMOST dropped the key in the box before I did the self check-in process with all the photos. You might want to make the self-check-in option more obvious! Like a big sign at the key drop box.
Andy T
Rating:
5.0
Bobbie and her crew is always helpful and accommodating, the place spotless and equipment ready when reserved.
Gerard B
Rating:
5.0
Staff was excellent. Very friendly and helpful. Have no negative comments. Was with this unit for 9 years. Also, had the best selection of boxes and other moving and storage products.
FELICIA M
|
Overall Experience
Rating:
5.0
Really convenient, very clean!! Temperature controlled! Just perfect!!!
Michael B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
CHRISTOPHER D
Rating:
3.0
Storage unit had a water leak that was not repaired.
Robert G
|
Overall Experience
Rating:
5.0
The check in/ rerun process was very easy and smooth. The customer service agents were knowledgeable and kind.
Rona Z
Rating:
4.0
Customer did not leave a comment.
LINDA K
|
First Impressions
Rating:
5.0
Mrs Bobbie and her staff are the best!
MARY C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Andrew P
Rating:
5.0
Customer did not leave a comment.
Bruce B
Rating:
1.0
I was downsizing for 164 to 120, office manager did a great job, 1st calling to let me know unit available and the completing the transfer on 9-19-23.
Great job,
Stephen Wyne
Stephen W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Bruce B
Rating:
5.0
The person at the counter was so polite and kind to me and my 4yr old daughter. You have a fantastic employee working for you!
Joshua H
Rating:
5.0
Customer did not leave a comment.
Precious S
Rating:
5.0
Customer did not leave a comment.
Bertie T
Rating:
5.0
Customer did not leave a comment.
DAVID W
Rating:
4.0
Made reservation weeks ahead for a 20 for truck then got a call late Thursday for a Saturday morning rental that they did not have the 20' truck. No good solution so I had to rent a 15' truck and make extra trips. Very poor system.
Timothy L
Rating:
5.0
Customer did not leave a comment.
John S
Rating:
5.0
Customer did not leave a comment.
Matthew S
Rating:
5.0
All the people who work there are very kind and helpful.. GOD BLESS..
Rogelio R
|
Overall Experience
Rating:
5.0
Incredible experience- Best customer service!
Linette T
Rating:
5.0
The entire team that works at this location are awesome!!
JAMES F
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Rick S
Rating:
5.0
Not one thing. This was my first experience and definitely will not be my last.
Sharon J
Rating:
5.0
This was my 3rd experience with this location. Overall experience was excellent as in the past. Equipment is well-maintained, reservation experience is turn-key and the on-site person is exceptional.
auburn b
Rating:
5.0
Great service thankyou
dorthy p
Rating:
5.0
100 percent satisfied. Lauren and I think her name is Savannah were superb! So friendly- most important aspect of a business- I rent a lot from uhaul for my business- they are keepers!!!!! Bobbie of course is superb- she cannot be replaced! Thank you for such a great place to come to every week!
Linette T
Rating:
5.0
A perfect location for my needs and the staff was extremely friendly and helpful!
Steven S
Rating:
5.0
Nothing
RICHARD H
Rating:
5.0
Customer did not leave a comment.
Precious S
Rating:
5.0
Customer did not leave a comment.
Robert I
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
GEORGE B
Rating:
5.0
Customer did not leave a comment.
James S
Rating:
5.0
The tie down tracks are too high and not easy to use a standard size tie down hook with. Everything else was great
Robert l
Rating:
5.0
Customer did not leave a comment.
Kristin S
Rating:
5.0
We were very happy with the service and how easy it was to order online and pick up the truck. The truck was very clean.
WILLIAM A
Rating:
5.0
Customer did not leave a comment.
William E
|
Overall Experience
Rating:
5.0
Bobbie is always so helpful. The bathroom is one of the cleanest I have ever used! Thank you for everything!! April
April W
|
Overall Experience
Rating:
5.0
Very impressed with staff in fact the whole process
PAUL B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Timothy L
Rating:
5.0
Customer did not leave a comment.
Danny S
Rating:
5.0
Customer did not leave a comment.
Gary K
Rating:
5.0
Customer did not leave a comment.
Mark W
Rating:
5.0
Customer did not leave a comment.
Gregg S
Rating:
5.0
Customer did not leave a comment.
Hilton G
|
First Impressions
Rating:
5.0
Friendly and helpful staff. Hours to access storage locker were great. Knowing there was a security system and cameras eased our minds. Cheers!
Lane P
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Norman K
Rating:
5.0
The ladies provide excellent service
Eric D
Rating:
5.0
Customer did not leave a comment.
Douglas W
Rating:
4.0
Not very friendly
Robert V
Rating:
5.0
Customer did not leave a comment.
Johann K
Rating:
5.0
Great service, made it easy to complete the rental. We’ll stocked location.
peter C
Rating:
5.0
Everything went great. Thank you.
Michael M
Rating:
4.0
I was really impresed with the truck at how clean and maintained it was. The lady behind the desk was very nice and got me in and out quickly.
Norman K
Rating:
4.0
I'm not sure you can improve this facility.......it is so well run, clean, organized & the staff is so very efficient & pleasant to work with!
MARY D
Rating:
5.0
Property is always clean, staff friendly and professional, equipment clean and ready. Couldn't be any better.
Gerard B
Rating:
5.0
Customer did not leave a comment.
EDWARD O
|
First Impressions
Rating:
5.0
Everything worked fantastic
Van C
Rating:
5.0
I have used this facility for more than 10 years and have never once had a complaint. It is humidity and temperature controlled, which was my main reason for choosing this facility in the first place; there was never once a problem - The staff was exceptionally friendly, knowledgeable and always ready to help me with anything I needed. An outstanding facility!
DONNA L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Bruce B
Rating:
5.0
Customer did not leave a comment.
Alexander B
Rating:
5.0
Make sure Bobby is rewarded for her good customer service.
Charles M
Rating:
5.0
Customer did not leave a comment.
John C
Rating:
4.0
Customer did not leave a comment.
Chris H
Rating:
5.0
Customer did not leave a comment.
Kimberly T
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Kimberly C
|
Online Move In
Rating:
3.0
Contactless check-in not functional. Was denied access. Had to goto front office and get new entry code.
Mark S
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Mark Z
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
janelle W
|
Online Move In
Rating:
5.0
We were here for many years. This is one of the best run facilities (not just storage facilities) that I've encountered. Always clean, helpful, safe, and Bobbie Sue is extremely responsive. Restroom facilities were always available and clean.
I appreciated that there's plenty of carts. I liked that you had an 'excess' area for unwanted, but still usable items - very ecological-minded.
CENTER F
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
kaitlyn d
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Amber P
|
Online Move In
Rating:
5.0
This is the best Uhaul I have ever used in my 64 years of life!! Bobbie is fabulous and it was outstanding of her to find and keep our dining room table
John M
|
Overall Experience
Rating:
4.0
Only because the access code I was given would not work to let me in. Was told the IT department was needed to fix it.
Brian K
|
Online Move In
Rating:
5.0
Bobbie keeps the facility in great shape and is a pleasure to work with. I have rented vehicles multiple times as well as a storage locker and everything is always in top condition. She works long hours and deserves a raise for a job well done!
Lisa G
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
VICTORIA R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
NETTIE S
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
JOHN B
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Cindy T
|
First Impressions
Rating:
5.0
Very clean, well maintained property, and a temperature regulated unit was perfect for what I needed.
KENNETH B
|
Overall Experience
Rating:
5.0
Thanks again From Roderick for Boat 🚤 Storage And I might be back I left because of High in crease It went From $69 per month to $89 per month just for Parking Would come back today for my Original $69 Thanks and God Bless
RODERICK W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
John M
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
PAUL L
|
First Impressions
Rating:
5.0
The employee is so great. She keeps that location running. Excellent service.
Beth H
|
First Impressions
Rating:
5.0
The staff at the Grasonville location really go out of their way to help customers. GREAT experience - THANK w !!
David S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Justin P
|
Overall Experience
Rating:
5.0
Great place, great service, safe and easy to access!
Lisa M
|
Overall Experience
Rating:
5.0
Bobby was outstanding and the storage facility was very clean
John M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Steven C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Wendy H
|
Overall Experience
Rating:
5.0
My overall experience was excellent and the lady they checked me out deserves a raise.
DEANA P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
James B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
DIANNE D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
KRISTIN A
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
LARRY B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Catherine J
|
Overall Experience
Rating:
5.0
The customer service representative was very helpful and friendly. She even checked on me as I was putting my items into the storage unit.
DEANA P
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ANNAPOLIS G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Candace F
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ASHLEIGH J
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Brian G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
WILLIAM H
|
Overall Experience
Rating:
4.0
It was not explained to me about signing into both of the access panels.
michelle H
|
Online Move In
Rating:
5.0
Very terrific as long as I don't have to use "u haul.com" That's very difficult to use................ larry
LAWRENCE R
|
First Impressions
Rating:
5.0
The facility was very clean and the office staff was always helpful.
Lisa R
|
Overall Experience
Rating:
5.0
Bobbi is terrific, and so is the new lady!!
Shannon P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Michael B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
mike d
|
Overall Experience
Rating:
5.0
Bobbie was incredible!! She was always helpful whenever we went to our unit.. poor thing is always working!! Such a great attitude, pleasant, so proud of her job.. whoever owns this Uhaul storage should be thrilled that she works for them.. love seeing an employee care about there job!!! Thank you.
Linette T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Julie B
|
Overall Experience
Rating:
5.0
I really appreciate uhaul in Grasonville Maryland, very clean and very good service and very nice people 👍
PRISCILLA M
|
Overall Experience
Rating:
5.0
Every aspect of my experience was superb. I needed a storage unit for a few weeks, and the staff was extremely helpful getting me set up, since I was out of the area at the time that I contacted them.
Thank you!
Patricia C
|
Overall Experience
Rating:
5.0
Staff is very helpful and friendly anytime we had questions or needed help. Excellent facility and service.
Celeste S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Colleen S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Michael G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Paul W
|
First Impressions
Rating:
5.0
Thank you.
Patricia C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ERIC W
|
First Impressions
Rating:
5.0
I know it's business but in my opinion an extra charge for 24hr access could slide and I know you may have many reasons why not too. Ijs
kenneth c
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Tom S
|
First Impressions
Rating:
5.0
I can't tell you how impressed I was with this location and Roberta. She provided superior customer service and was always very pleasant and helpful whenever I needed her. I stored with this location for more than 3 years. I knew it was the place that I wanted my "stuff" to be stored in due to the security, climate control, and most importantly the cleanliness and its first impression Roberta made with me. On top of that the facility maintained that same beautiful "just cleaned" look throughout the entire time I rented my unit. Upon emptying out all of my "stuff", everything was in the exact same condition as it was when I put it in there more than 3 years prior. Anyone thinking about renting here should have great peace of mind that their belongings will be well protected!
Mary H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ROBERTA A
|
Overall Experience
Rating:
3.0
The fact I left out of the storage unit two weeks early and did not get my refund did not sit well with me what a rip off I won’t be this place again
Theresa G
|
Overall Experience
Rating:
5.0
Ms. Bobby the owner is THE BEST!!!!!!!!!!
TROY W
|
Overall Experience
Rating:
3.0
I found the manager to be not very helpful or friendly. It was like she couldn't be bothered and I was an inconvenience to her. The rest of the employees were very nice and helpful. I checked out because my rates changed twice in a year. When I left they didn't give me a prorated rate for the partial month. I think this is bad business practice - especially during these trying times.
Jeff F
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Joseph N
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Catherine J
|
First Impressions
Rating:
5.0
Bobbi was always very professional and helpful. She always had a smile on her face. I had stuff stored there for a year and a half. Never had problems and when I need something Bobbi was always there to help. Highly recommend U Haul storage for any storage needs.
Michelle S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Gail R
|
Overall Experience
Rating:
5.0
Bobbi did a great job and showed me how everything worked with the keys and the unit. It’s been a good experience and she does an excellent job.
Sharon G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ARTHUR S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Debbie B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Curt N
|
Overall Experience
Rating:
5.0
Bobbi was extremely helpful, efficient and accommodating. Made the process easy and efficient for us-in and out-making my move just a little bit easier. Thank you to the Grasonville Uhaul!
Don B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Mark T
|
Overall Experience
Rating:
4.0
Bobbi was so helpful and accommodating!
Shawn s
|
Overall Experience
Rating:
5.0
Convenient temporary storage for items moved out of our home while it was listed for sale and then easily retrieved for move day. Also great source for moving supplies while we packed.
JAMES C
|
Overall Experience
Rating:
5.0
Great service and immaculate areas.
Semper N
|
Overall Experience
Rating:
5.0
Great solution for our needs.
pat s
|
Overall Experience
Rating:
5.0
Was there for 7 months and staff was always available and friendly as well as knowledgeable. If I ever need a storage unit again I will be back here.
Chris A
|
Overall Experience
Rating:
5.0
This was the easiest arrangement that I have ever had! I did not meet or talk with a single person during the process.So easy. Facility is clean and temperature controlled. Easy in and out.
robert f
|
Online Move In
Rating:
5.0
The staff member we spoke with was very pleasant and professional
linda b
|
First Impressions
Rating:
5.0
The storage facility was clean and well-maintained. The website is very user-friendly with regard to making your payments and completing the move-out process.
Sean N
|
Overall Experience
Rating:
5.0
Great facility, very well maintained.
John W
|
Overall Experience
Rating:
5.0
Our experience with U-HAUL storage was very good from the beginning when we started looking at our options for storing our household goods until we were ready to remove our items from storage. Thanks
nino r
|
Overall Experience
Rating:
5.0
Thanks so much for helping us out, we always got great service from Bobbie and her staff, always called us when we had a question, highly recommend them to everyone!!
Again thanks for a eryrhing!
PAULA H
|
Overall Experience
Rating:
5.0
Very helpful during a stressful time. Made arrangements to get packed property from movers delivered to new storage unit smoothly.
Robin M
|
First Impressions
Rating:
5.0
Very easy, professional service. Area is open and accessible while apparently safe. “Move-in” experience was seamless.
pat s
|
First Impressions
Rating:
5.0
An excellent experience.
Lillian M
|
Overall Experience
Rating:
5.0
Great experience!
Brigid S
|
First Impressions
Rating:
5.0
The facilities and the service was fantastic and exactly what we needed. We are new to the area and felt welcomed and taken care of. Fantastic facility and staff.
Kathren L
|
Overall Experience
Rating:
5.0
Bobbi was so nice ,and professional during my time of renting a storage unit at U-Haul . She went the extra mile to help me. I wish all places had great customer service like Bobbi gave to me.
Michelle S
|
First Impressions
Rating:
5.0
Excellent all around, I was very happy with my experience at U-haul storage.
Tom F
|
Overall Experience
Rating:
5.0
Everyone was friendly and accommodating. I appreciated the cold water we were offered when we were unloading the truck into the storage unit. I would highly recommend this location.
Matthew B
|
Overall Experience
Rating:
5.0
A well organized and clean storage facility, at great prices. It provided me with the peace of mind I needed for my extra stuff.
Realty N
|
Overall Experience
Rating:
5.0
Outstanding customer service at this location, best part of the entire trip
Susan K
|
First Impressions
Rating:
5.0
Customer service very helpful for all I need for my move. Could not ask for anyone better
Alvin Z
|
First Impressions
Rating:
5.0
Roberta is absolutely the best a real asset to your company.
Best regards,
Steve
Steven M
|
First Impressions
Rating:
1.0
The manager at this particular store(Roberta) was not helpful at all and when i spoke to her she was extremely rude to me and several other customers i had spoken to.
STEVEN C
|
Overall Experience
Rating:
5.0
I have been very impressed with this particular facility. From the cleanliness, lighting, climate, I couldn’t have picked a better place. Bobbi is an awesome manager and always helpful/friendly.
LINDA M
|
Overall Experience
Rating:
5.0
Conditioned air is the best feature of this storage space. Never any mildew.
Jeffrey S
|
Overall Experience
Rating:
5.0
Really clean place, very polite and helpful staff. It is expensive to store stuff, my lesson learned is get rid of your excess stuff, don't store it. If you have to, this is the place to go.
THOMAS W
|
Overall Experience
Rating:
5.0
We have always been very satisfied with Uhaul storage staff, helpful with every aspect of these business!! Our family still use the storage store ,always recommend them when ppl are looking for help!!
Paula H
|
Overall Experience
Rating:
5.0
Wished they had kept the RV/Boat area available.
BILL H
|
Overall Experience
Rating:
5.0
Alot of quality for the cost. Very clean, modern, high tech. Assistance always available and friendly
CHESTER R
|
Overall Experience
Rating:
5.0
Great place.
Daniel R
|
Overall Experience
Rating:
5.0
Great facility.
THOMAS P
|
Overall Experience
Rating:
5.0
Very clean facility, air conditioned, secure
Raymond m
|
Reservation
Rating:
5.0
Always got A-1 service from Bobbie Sue. Couldn't have asked for better service or help in renting storage units and renting trailers and trucks. We give her and your facility an A+
Michael &
|
Overall Experience
Rating:
5.0
Service was great only thing i would change is make the outside lots 4 ft wider. Thanks