Customer did not leave a comment.
Kenneth B.- Wisconsin WI
- Eau Claire
- 54703
Customer Reviews for U-Haul Moving & Storage of Eau Claire
(Corner of Birch and Hastings)
Services at this Location:
Contact Us
603 N Hastings WayEau Claire, WI 54703
(Corner of Birch and Hastings)
Services at this Location:
Office Hours
- Mon-Thur: 7 am–7 pm
- Fri: 7 am–8 pm
- Sat: 7 am–7 pm
- Sun: 9 am–5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 5.0
Quick in and out at pick up and drop off.
Paul H.- Rating:
- 5.0
Great People, Great Service!
Charles P.- Rating:
- 5.0
Customer did not leave a comment.
Joseph B.- Rating:
- 5.0
Customer did not leave a comment.
Kevin H.- Rating:
- 5.0
Customer did not leave a comment.
Lee T.- Rating:
- 5.0
Customer did not leave a comment.
Alexandra S.- Rating:
- 5.0
Customer did not leave a comment.
Timothy M.- Rating:
- 5.0
Customer did not leave a comment.
Pauline D.- Rating:
- 5.0
As always, a very smooth transaction.
John S.- Rating:
- 3.0
Rented truck has previous damage. I had difficulty understanding where that damage was recorded but it was easy to identify and report said damages before renting the truck.
Jack M.- Rating:
- 5.0
Customer did not leave a comment.
David K.- Rating:
- 5.0
Counter agent was friendly and efficiently handled multiple people on a snowy day. Equipment worked well and got the job done. Final cost was reasonable. Thank you.
Che L.- Rating:
- 5.0
N/a, super easy to pick up and drop off!
Ashley H.- Rating:
- 5.0
To make sure it's clean and that they have a half eaten candy bars up on the dash melted pretty girls
Michael D.- Rating:
- 5.0
Customer did not leave a comment.
Mary Ann M.- Rating:
- 5.0
Customer did not leave a comment.
David V.- Rating:
- 5.0
this was the best,for a 6x12,very pleased ty
Terry F.- Rating:
- 4.0
Customer did not leave a comment.
Chad W.- Rating:
- 5.0
Customer did not leave a comment.
Susan B.- Rating:
- 4.0
Good Experience
John S.- Rating:
- 5.0
Customer did not leave a comment.
Joseph F.- Rating:
- 5.0
None.
Xoua Y.- Rating:
- 5.0
I need my rental receipt. They said they would email my final receipt but I have not seen it yet. I used the trailer for my work and need the receipt please.
Jonathan N.- Rating:
- 5.0
Customer did not leave a comment.
John W.- Rating:
- 5.0
It's a great location! It is well run! I have been using them for years. We sold our old commercial van and just use U-Haul when we need a truck or van.
Lorin K.- Rating:
- 4.0
Customer did not leave a comment.
Steven B.- Rating:
- 5.0
Customer did not leave a comment.
John R.- Rating:
- 5.0
Very efficient staff
Sheila M.- Rating:
- 4.0
Customer did not leave a comment.
Michael F.- Rating:
- 5.0
Thanku so much
pravinchandra C.- Rating:
- 5.0
The manager there help me out. He was very very professional and personable. Your company is lucky to have him
Mike E.- Rating:
- 5.0
Customer did not leave a comment.
Sherilyn F.- Rating:
- 4.0
Little bit confusing on where to drop the vehicle off so it would not be in the way but otherwise everything was great!
Michael W.- Rating:
- 4.0
Customer did not leave a comment.
Jenny H.- Rating:
- 5.0
Both gentlemen that assisted me were kind and professional.
Marissa P.- Rating:
- 5.0
Customer did not leave a comment.
Annette H.- Rating:
- 4.0
Customer did not leave a comment.
David B.- Rating:
- 5.0
The associate who assisted me was fantastic when setting up my reservation, picking up and returning the trailer.
Walter L.- Rating:
- 5.0
Customer did not leave a comment.
John G.- Rating:
- 5.0
Customer did not leave a comment.
Shaun C.- Rating:
- 4.0
Customer did not leave a comment.
Rhonda P.- Rating:
- 4.0
Customer did not leave a comment.
Anthony L.- Rating:
- 5.0
Customer did not leave a comment.
Thomas P.- Rating:
- 5.0
I've never had a problem, but for some reason, this smaller one I rented was running at high RPMs and quit once. It started back up and we didn't have any problems of it quitting again, so I will definitely use U-Haul again. It's so easy to book online, there are so many things to rent or buy there. The totes to rent are awesome!! Best of all is that everyone is so nice!!
Keri B.- Rating:
- 5.0
More staff.
Joseph F.- Rating:
- 3.0
Customer did not leave a comment.
Brandon J.- Rating:
- 3.0
Customer did not leave a comment.
Camrin R.- Rating:
- 5.0
I was delighted with the quick and friendly service.
Jim K.- Rating:
- 5.0
Customer did not leave a comment.
Michael J.- Rating:
- 4.0
Customer did not leave a comment.
brandon M.- Rating:
- 5.0
Customer did not leave a comment.
Jennifer A.- Rating:
- 5.0
They could use a larger parking lot
Eli C.- Rating:
- 5.0
I had a flat tire and had to change my pick up time and then ended up having to extend my drop off time also. Josh was so friendly and accommodating. No improvements needed here! Thanks to my stupid boyfriend, I have to rent another one today, so I'm really glad to see they are open.
KERI B.- Rating:
- 5.0
Customer did not leave a comment.
Kevin M.- Rating:
- 5.0
Great service!
Janet R.- Rating:
- 5.0
Customer did not leave a comment.
Tami V.- Rating:
- 5.0
Keep up the friend;ly, good work!
Herman S.- Rating:
- 5.0
Customer did not leave a comment.
Elizabeth G.- Rating:
- 5.0
Customer did not leave a comment.
BETH G.- Rating:
- 5.0
You have hit a home run with your staff at this location. From my initial call and chatting with a lady as well as my pick up and drop off when two different guys helped me. Service was instant in each case and delivered with a smile. I appreciated it - Thanks!
SCOTT R.- Rating:
- 4.0
Really the only problem we had was the truck Really needs some repairs and so did the car hauler and tow dollie.. all three need tires, the dome lights in the box truck didn't work, and it was dark. Thankfully I came prepared with my own lights. Other then that I was happy with my experience and will use and recommend again. Oh yeah, there's a young Mexican guy working at the capital Ave location in Wisconsin who spends more time on his phone than doing anything. He watched a customer try for 10 minutes trying to back up a tiny trailer until he finally unhooked it and moved it himself.
Brad M.- Rating:
- 3.0
Customer did not leave a comment.
Alyssa G.- Rating:
- 5.0
Customer did not leave a comment.
Thomas G.- Rating:
- 5.0
Great service friendly staff.
JOHN F.- Rating:
- 4.0
The people in Eau Claire, WI were very helpful and professional. However, due to the screwup with the return date, there was confusion on when I would be returning the trailer. Even though I did call back 2 times to confirm the dates and confirmed the return date with the staff in Hamilton, the date was still wrong. It all worked out, and I would definitely use U-Haul again.
patty H.- Rating:
- 5.0
Customer did not leave a comment.
Clayton A.- Rating:
- 5.0
Thank you!!
Jennifer E.- Rating:
- 5.0
Customer did not leave a comment.
Christine L.- Rating:
- 5.0
It went incredibly smooth for us. Great service, friendly staff
Tom H.- Rating:
- 5.0
Customer did not leave a comment.
James B.- Rating:
- 4.0
Customer did not leave a comment.
Mike M.- Rating:
- 4.0
Customer did not leave a comment.
Fred R.- Rating:
- 3.0
Customer did not leave a comment.
Jamie G.- Rating:
- 5.0
Customer did not leave a comment.
MICHAEL K.- Rating:
- 5.0
Customer did not leave a comment.
GORDON B.- Rating:
- 5.0
Customer did not leave a comment.
Scott J.- Rating:
- 5.0
Great service and experience as always! Quick and easy!
Chris K.- Rating:
- 4.0
The guys were all very nice and helpful
Tanya S.- Rating:
- 5.0
Excellent customer service from start to finish.
Larry D.- Rating:
- 5.0
Easy!
Dave G.- Rating:
- 4.0
Customer did not leave a comment.
Julie M.- Rating:
- 5.0
When we got in the truck it smelled like pot. Truck was fine otherwise
Paul B.- Rating:
- 5.0
Customer did not leave a comment.
Nancy F.- Rating:
- 5.0
Customer did not leave a comment.
William B.- Rating:
- 4.0
Customer did not leave a comment.
Scott J.- Rating:
- 5.0
no issues - easy
Chris H.- Rating:
- 5.0
Customer did not leave a comment.
Paul B.- Rating:
- 5.0
This team is awesome, very understanding, and are great at what they do. 10/10!
Holly H.- Rating:
- 5.0
This was my first time renting a uhaul and everyone was amazing!!!
Shanda S.- Rating:
- 5.0
Very easy to get the van I needed today. Sam was extremely helpful and vey knowledable.
Peter O.- Rating:
- 4.0
They met me at my car and took the trailer off and compleated the paperwork. Very courteous.
nancy K.- Rating:
- 5.0
Customer did not leave a comment.
Sandra S.- Rating:
- 5.0
Customer did not leave a comment.
Richard S.- Rating:
- 5.0
Customer did not leave a comment.
JAMIE H.- Rating:
- 5.0
No comment. Very pleased.
Christopher S.- Rating:
- 5.0
This is the best U-Haul facility I've ever been to. The staff is always kind and helpful. The building is spotless. Keep up the amazing work!!
Mark B.- Rating:
- 5.0
Customer did not leave a comment.
Debra O.- Rating:
- 5.0
Customer did not leave a comment.
DEBRA O.- Rating:
- 5.0
Customer did not leave a comment.
Robert B.- Rating:
- 4.0
Na
Erica J. | Overall Experience- Rating:
- 3.0
Dealing with the staff was good but I am giving an average rating because my box didn’t arrive on time. It was left at the departing office for more than two weeks and it arrived four days late.
manju c. | Overall ExperienceAdditional Services at this Location
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