Customer Reviews for U-Haul Moving & Storage of Dublin

10,439 reviews

6265 Scarlett Crt   Dublin, CA 94568

(925) 829-9610

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 7 am–5 pm

Services at this Location:

Contact Us

(925) 829-9610

6265 Scarlett Crt
Dublin, CA 94568

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 7 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

STEVEN P. 
Rating:
5.0

Customer did not leave a comment.

Scott I. 
Rating:
5.0

Friendly and knowledgeable staff from counter representatives to management. Specifically Joey, Ed, and Greg. Bathroom is very cleaned at all times. The store area is well organized and items are easy to find. Only one downside: App does not work in regard making storage unit payments.

Amando C.  |  Overall Experience 
Rating:
5.0

From the staff on duty that day, the customer service was excellent! Yes, that includes me. As far as the hitch installer, I can't say enough good things about him. He was gentle and careful with my Lexus RX 450h and due to his experience and savviness the finished product was like it came from the manufacturer. IMPACABLE! Thank you all at Uhaul Scarlett, Court Dublin, CA!! I definitely recommend hitch installation at this location. Charlie {:-)

Carlos C. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

These guys are the best. Especially the Hitch Pros. You should close all the other hitch bays in the bay area and send James "Biggums" Childers back to Dublin. 3 hitch bays = $$$.

erik T. 
Rating:
5.0

Our customer service rep was so kind and professional. I forgot his name, but excellent guy, and so nice to my children.

SARA D. 
Rating:
5.0

Fantastic staff and service and a high-quality experience overall. Thank you, Dublin U Haul!

Frank N. 
Rating:
5.0

Customer did not leave a comment.

Sailesh V. 
Rating:
5.0

All good!

John R. 
Rating:
5.0

We rent from her several times a month and the experience is always the same - excellent!

Greg S. 
Rating:
5.0

The front desk person I believe her name was Angela was a very hard worker. She was helping multiple people at once and in a great mood.

Aaron G. 
Rating:
5.0

Nothing! Good people on pickup and return.

John V. 
Rating:
5.0

The best customer service is Uhaul place. It's an amazing service. The cruise are very great. I highly recommend this place.

Hamid A. 
Rating:
5.0

Customer did not leave a comment.

rachel marie S. 
Rating:
5.0

The people make the difference at Dublin Uhaul. Good experience and great service

Roger T. 
Rating:
5.0

Great service and very nice staff. My go to U-Haul place.

Tai N. 
Rating:
4.0

Customer did not leave a comment.

jeff M. 
Rating:
5.0

Customer did not leave a comment.

Thiyagarajan K. 
Rating:
5.0

Customer did not leave a comment.

Yun Jin P. 
Rating:
5.0

Great customer service, they went out of their way. Picked up a hitcyfor me and had it installed in less than an hour.

Debra D. 
Rating:
5.0

The gentleman that help me and installed my hitch was very helpful and kind. Also great customer service.

Kevin B. 
Rating:
5.0

I had order a dolly and furniture dolly but when I got to my house to load the dolly was missing and I couldn't go back. I would recommend checking your rented equipment is for sure in the truck before you leave the site. My bad also for not checking!

Lisa M. 
Rating:
5.0

Process was easy. Truck ran great. Service was friendly and informative.

Robert B. 
Rating:
5.0

NO improvements necessary. The quality and timeliness of the hitch installation were exceptional. Thank you!

GARY G. 
Rating:
5.0

Customer did not leave a comment.

dan B. 
Rating:
5.0

Getting someone on the phone is a challenge with any company these days. Companies default customers to the web page for “immediate service”. Some of us are old and don't want to fumble around on the internet and some of us are calling from a vehicle and can't access the internet while driving. - U-haul should randomly call locations and time how long it takes to talk to a human being or employee who can help a customer. The employees are great, they listened and suggested items I might want or need for the move. Would definitely recommend U-haul.

barry C. 
Rating:
5.0

Don't understand why when I paid my bill was $38 if I charged $60 if I paid cash. This makes no sense. Was not a problem just anti-intuitive.

Robert T. 
Rating:
5.0

Unknown. The truck was clean, comfortable and very road worthy (suspension, steering, power) making an 800 mile one-way move as pleasant as a 12 hr drive through mountain ranges could be. Also, very acceptable mileage.

Patrick A. 
Rating:
5.0

dealt with "Greg" when dropped off, he was very helpful and made the drop off and rental of a storage unit very easy

Robert R. 
Rating:
3.0

I did not appreciate the night staff invading my privacy or checking to see what I was doing or what I am reading when I had private and personal documents I was reviewing

Michael J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

david S. 
Rating:
4.0

Customer did not leave a comment.

Kenna S. 
Rating:
5.0

Great UHaul experience. Will use this location again when needed.

Erik G. 
Rating:
5.0

Customer did not leave a comment.

Daniel M. 
Rating:
5.0

Clean, polite, and had everything I needed.

bradly C. 
Rating:
5.0

Customer did not leave a comment.

Bobby R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John K. 
Rating:
5.0

Customer did not leave a comment.

Eleanor O. 
Rating:
5.0

Customer did not leave a comment.

Roger T. 
Rating:
5.0

Customer did not leave a comment.

rohit M. 
Rating:
1.0

They don't have tap to pay. I had to request someone to bring a physical card. Extremely inconvenient. Also, I made the reservation in advance and when I arrived the lady was asking me questions as though I had not. How many miles I'll be driving, if I wanted the insurance, etc. I did everything online to save time and saved absolutely NONE. Lastly, when they asked for another phone number, I didn't have one to give them. I don't have friends, or family that I communicate with. So “in case of emergency” you're best of calling my job…but I ended up giving her the phone number of someone I haven't talked to in years because that's all I had. She proceeds to ask who it was. I said “a friend”. She said what's the friends name … so I gave her a name. However, while I was waiting for someone to bring me a physical card I listened to another customers interaction, THEY DID NOT ASK WHAT THE PERSONS NAME WAS. Why she decided it was her job to throw salt on an open would have someone that doesn't have anyone to call in case of emergency is beyond me. Tasteless, insensitive, immature. I'll never go back here because of her.

Alliya P. 
Rating:
5.0

Customer did not leave a comment.

Tanya S.  |  First Impressions 
Rating:
5.0

Excellent and very friendly service!

Tamara G. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER P. 
Rating:
5.0

Wonderful all great people easy clean facility and no pests !!

Nicole J.  |  Overall Experience 
Rating:
3.0

Started wit the APP and it's horrible. Delayed, and also switched locations on me last minute. There was no accommodation or compensation for the inconvenience. APP NEEDS WORK. other than, everything was fine and normal as usual.

Cristina H. 
Rating:
5.0

Customer did not leave a comment.

mohammad A. 
Rating:
5.0

Best customer service

Mohammad H. 
Rating:
5.0

Customer did not leave a comment.

Harpreet T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sue C. 
Rating:
5.0

Customer service was excellent. Strongly recommend this location.

Ricardo H. 
Rating:
5.0

The team at this location has always been great over the years. Quick service, in and out on the fly. They make it easy, set up, test lights for safety/function, and unhook quickly when returning. I highly recommend this location for your moving needs.

erik H. 
Rating:
5.0

Customer did not leave a comment.

Ronald Y. 
Rating:
5.0

Customer did not leave a comment.

reekhia B. 
Rating:
5.0

Excellent service and great workmanship

Eric D. 
Rating:
1.0

Trucks inside was not maintained. Exhaust leak into the cabin Instrument Custer would randomly turn off while driving I have video if needed.

Steven G. 
Rating:
5.0

Excellent staff very knowledgeable and helpful

Richard O. 
Rating:
5.0

One of the best experiences I have had in my 25 years of uhaul experiences. This location, the manager, and the lead employee were superb

Blake A. 
Rating:
5.0

Customer did not leave a comment.

nelson M. 
Rating:
5.0

Customer did not leave a comment.

Brian B. 
Rating:
5.0

The Team was ready for me and it could not be any easier. Staff is friendly, professional and asked it there was anything I needed. The Team exceeded my expectations and willl higly recommend my friends, family and colleagues about my personal experience. Thank you Dublin Team for making this seamless and a memorable experience! Thanks, Francisco Primer

Francisco P. 
Rating:
5.0

Customer did not leave a comment.

DANIEL D. 
Rating:
5.0

Ashley, Joey, and Courtney were all great. Thank you

STEVE J. 
Rating:
5.0

Keep up the excellent work and service!

Heidi C. 
Rating:
5.0

James was terrific!

Alvin M. 
Rating:
5.0

Customer did not leave a comment.

William P. 
Rating:
5.0

Great services, helped me swap out for a different truck after reserving the wrong one (i needed a ramp and only got a 10' truck)

Derek S. 
Rating:
3.0

Move it to a better location

Ryan R. 
Rating:
1.0

When we dropped off the truck we expressed a concern about the gas of the truck and the guy told us not to come back then if we didn't like it

Kassidey B. 
Rating:
5.0

The staff was extremely helpful. I had to drive a longer truck up from LA than I initially intended (a 26 footer), and the staff helped us make some tight turns upon arrival and just overall helped us problem solve some of the complexities of dealing with a large quantity of stuff. Good people!

Jared G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GAETANO R. 
Rating:
5.0

Customer did not leave a comment.

Ankur V. 
Rating:
5.0

Fast, efficient. IMpressive.

Jonathan L. 
Rating:
5.0

Customer did not leave a comment.

Jun W. 
Rating:
4.0

Customer did not leave a comment.

Ravi Kiran Reddy N. 
Rating:
5.0

Everything was great. The employees are great.

Michael N. 
Rating:
5.0

Keep the equipment in good shape and clean

Gustavo A. 
Rating:
5.0

great staff always hellful

Chris L. 
Rating:
5.0

Great staff, always helpful and friendly. I appreciate them always going the extra mile. Very easy to work with and talk to.

Kenneth B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ana Z. 
Rating:
5.0

Customer did not leave a comment.

pamela t.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

You are the best.

DULCE VERONICA C. 
Rating:
5.0

Very easy, everyone there was great.

billy K. 
Rating:
5.0

Customer did not leave a comment.

Nanlin L. 
Rating:
4.0

Greg was really easy to work with and accommodating.

Jen C. 
Rating:
5.0

Customer did not leave a comment.

Robert T. 
Rating:
5.0

Everyone was so accommodating and helpful.

bradyn T. 
Rating:
5.0

Everyone's experiences are different, but mines was great, the staff was courteous and helpful and I have no complaints. Thank you of Dublin California. Keep up the good work.

Antonette S. 
Rating:
1.0

Reserved a 15' truck and car hauler weeks ago. When called to confirm the day before, no 15' trucks anywhere nearby, so settled for a 10'. Then the car hauler wouldn't work with my car. So, overall experience was poor and I now have to arrange to have car transported, and paid too much (almost $800 for one way rental) for a small truck which didn't meet my needs. Will be looking hard at alternatives next time I need a truck or trailer rental.

Brian W. 
Rating:
5.0

Customer did not leave a comment.

Neil S. 
Rating:
5.0

Customer did not leave a comment.

Garrett R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

dana c.  |  Overall Experience 
Rating:
5.0

The staff was very friendly and helpful.

Samuel N. 
Rating:
1.0

When you say 2 hours don't take 3 hours.

John K. 
Rating:
5.0

great service, this is the only place i would have any work done on my car, Had a hitch put on my TESLA FOR MY BIKES very professional work done

Rich B. 
Rating:
1.0

I left very expensive headphone in the cab of my rented truck, that somehow mysteriously disappeared when I came back for them.im sure the trucks are cleaned before renting again, so I know they found them. Your employees are thevies that take any opportunity to take things that were left in your trucks. Very grimmy, do better. Another reason why I won't be using U-haul ever again

Gerald S. 
Rating:
5.0

Customer did not leave a comment.

Rachelle B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert H.  |  First Impressions 
Rating:
5.0

The person who helped me was wonderful! Thank you so much!!

Rebecca W. 
Rating:
5.0

Customer did not leave a comment.

Gary F. 
Rating:
5.0

Customer did not leave a comment.

Paul P. 
Rating:
5.0

Customer did not leave a comment.

Vincent W. 
Rating:
5.0

Customer did not leave a comment.

EMANUEL N. 
Rating:
5.0

Customer did not leave a comment.

Dennis H. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Kris Y. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

I liked the 24 hour service

Ricardo P. 
Rating:
5.0

Customer did not leave a comment.

sung Y. 
Rating:
1.0

Arrived at 7:50am waited 10 minutes and when an employee came in at 8:00 he helped the customer who came in after us.

Leah H. 
Rating:
5.0

Customer did not leave a comment.

scott r.  |  Overall Experience 
Rating:
4.0

Access hours until 7 pm is not very convenient during winter time. Most other storage businesses have longer hours.

Ahmad P.  |  Overall Experience 
Rating:
5.0

Made it simple

Noelle B.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Fiona W.  |  First Impressions 
Rating:
3.0

The manager was excellent. The staff that help fill out my papers was excellent.

Alfredo F.  |  First Impressions 
Rating:
1.0

Brown recluses, manager Gregg spayed on me in my storage unit stalled me and followed me. He should be in prison and I woud sure but had to leave

lauren r.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

George H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mitch R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julius H.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mackenzie M.  |  Overall Experience 
Rating:
5.0

Everyone at scarlet drive U-haul is nice to customers. That’s why I dread to go to other locations as the customer service is not as good as scarlet drive location. Thank you for your good service

Amir M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wayne F.  |  Overall Experience 
Rating:
1.0

Bad customer service & unfriendly staff

Rose D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Keila M.  |  First Impressions 
Rating:
5.0

Greg and his staff are amazing!! Very friendly, helpful and kind. I’m only moving because I need a bigger space. I love them there. Sad to have to leave.

LISA L.  |  Overall Experience 
Rating:
5.0

Thank you.

son v.  |  Overall Experience 
Rating:
1.0

Customer service was not good at your facility

rose d.  |  Overall Experience 
Rating:
5.0

Great experience at this U-Haul storage center. great for renting trucks and great storage with a free month. will recommend or use again if I need it. thanks!

Brandon S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sai dinesh c.  |  Overall Experience 
Rating:
1.0

Our storage unit was supposed to be temperature controlled, but there were many gaps and you could see sunlight and you could feel the heat from outside. The insulation on the ceiling was torn. Another client in the area found a snake in their storage unit. I reported the poor condition of our storage unit And the U-Haul employee said they would report it but really had not much to say afterwards.

Hilario L.  |  First Impressions 
Rating:
5.0

Excellent service with truck rentals and storage. Thank you!!

JENNIFER P.  |  Overall Experience 
Rating:
5.0

The move-out experience was very smooth and pleasant. Very good and friendly.

Jack C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anna S.  |  First Impressions 
Rating:
5.0

Greg Ordonez is an amazing facility director. Always helpful and most accommodating. Thank you.

Anna S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christal A.  |  Overall Experience 
Rating:
5.0

I like this U-Haul location for my storage, friendly staff, clean environment, easy access with my personal code and available supplies like boxes and packaging supplies.

JUNE A.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Rocio A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CuRay W.  |  Online Move In 
Rating:
5.0

We have always used Uhaul for all our moves and there have been many. Uhaul is the BEST.

Veneta R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Emmanuel B.  |  Overall Experience 
Rating:
4.0

A little pricey

michelle e.  |  Overall Experience 
Rating:
5.0

Excellent experience. Ed in Dublin was so kind.

Sharon K.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Clemente M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dorthia D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jose a.  |  Overall Experience 
Rating:
5.0

Yes, I would recommend your storage. It's safe and secure.

Judy R.  |  Overall Experience 
Rating:
5.0

Awesome

Michael N.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

TINA R.  |  Overall Experience 
Rating:
5.0

My attendant was both welcoming and knowledgeable of what I was interested in. Amy, led me thru steps of selecting a storage space that suited my needs, a 37 foot motorhome, that could be stored conveniently near my home.

Marcos D.  |  First Impressions 
Rating:
5.0

The stuff in Dublin, CA is very nice. They help my jump start my car, 2 times. They even escorted my car to near by car repair shop to make sure I don't have accident. They really went out of their way to make sure I am ok. Thank you so much.

Jacob L.  |  Overall Experience 
Rating:
1.0

Security for RV parking and storage was nonexistent. Gate was malfunctioning and open on several occasions. My RV’s catalytic converter was stolen while stored at the property. No one seemed to want to improve security, just said oh well and moved on even when it has happened multiple times in the past. They even raised my rental rate right after the catalytic converter incident occurred.

Raymond B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rod P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erica F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda S.  |  First Impressions 
Rating:
1.0

U-haul sent a letter telling me the rent was going up, but if I came in and paid the old amount before the due date each month, U-haul would charge the old amount. While my husband and I were waiting the assistant manager called U-haul storage internal customer service, who verified that was true. My husband and I went in the end of November, to pay for the month of December early. When she tried to access my account, it would not allow my old payment amount. She called the same U-haul storage business segment and was told that the old price was only extended for as long as the months that were paid. That was not what she was told the month before. She was in the process of trying to find out more information. The manager stepped in and said that there was nothing that could be done. This is while the assistant manager was still on the phone. We explained what had happened and felt that U-haul should support what I was told when I got the letter. He asked, in a snide way, what made me special that I should pay the old amount. He said that he's been there for 10 years. By this time he was yelling. He told the assistant manager to go to the office. I was a v.p. and general manager of 3 bank offices, at the same time and never treated any customer like that, nor would I allow an employee to do so. I used to think U-haul was a reputable company, not anymore. I've moved to a different company. The manager has been there too long. He thinks he's a hammer and everyone else is a nail. How do you resolve anything with a person who doesn't even listen, thinks he has the right to yell and make snide remarks in public. May be he acts like a bully because he has always gotten his way, or because my husband and I are 71?

Sachiko Y.  |  Overall Experience 
Rating:
5.0

The team was great to work with on what were arguably some pretty stressful days. They were very helpful and actually helped us solve some problems that we didn't think they could. They set the bar very high for any future storage rental companies.

christina W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samantha F.  |  Overall Experience 
Rating:
5.0

Helpful and friendly staff

PETER O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David W.  |  First Impressions 
Rating:
5.0

Very friendly, curious, helpful and I would definitely recommend 10 stars!!!

Chris M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

amit c.  |  Overall Experience 
Rating:
5.0

great job.

Blair M.  |  Overall Experience 
Rating:
4.0

The manager Greg provided great customer service as well as all other staff members and answered all my questions and provided me with any assistance needed.

joshua d.  |  Overall Experience 
Rating:
5.0

Very nice people working there

thomas r.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ralph E H.  |  First Impressions 
Rating:
5.0

The person at pyramid Lake John was for so so helpful. He helped me with the wiring of the trailer and was very very supportive couldn’t rate him any higher than 10 plus 10 plus 10

mark g.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Louis F.  |  Overall Experience 
Rating:
3.0

Service and facilities were good. There were a lot of rate hikes without any improvements.

KEVIN T.  |  Overall Experience 
Rating:
5.0

Great Service

sabrina r.  |  First Impressions 
Rating:
5.0

The young lady at front desk that who took care of the processing information upon our arrival for storage was very friendly and helpful with my questions and needs.

Nader M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Carlos M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kenneth V.  |  Overall Experience 
Rating:
5.0

It'd be nice to have lights in the units

Rick R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cameron S.  |  Online Move In 
Rating:
2.0

Vehicle got about 6 miles per gallon. Took 180 dollars in gas to drive round trip to Dublin and back. Did same rental from Dublin round trip and cost was 150 dollars cheaper.

WILLIAM D.  |  Overall Experience 
Rating:
5.0

This particular u-haul store is hands down the best in the area. Friendly, knowledgeable, helpful. Even if if I have to drive 30 miles extra to get here I will. They have my referrals - always. Bravo!

JULIANN C.  |  First Impressions 
Rating:
3.0

I accidentally overlooked a payment on my last month and I was sent a very harsh email saying that U-Haul “demands payment “immediately and my property was threatened with a lien… This is the first contact I received I would’ve appreciate a kind reminder as my parents were in bad condition in the hospital and i accidentally missed my payment. i payed immediately after receiving the email but it was unnecessarily harsh so i removed all of my property and left

Troy W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aimee L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

joyce j.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

john s.  |  First Impressions 
Rating:
5.0

Everything was really smooth! The staff were amazing and very helpful. The only thing I would struggle with is your online system. It is not very user friendly. However, anytime I went to the storage location your staff there made everything easy and were able to take care of my questions and things I could not figure out on your website.

Lauren M.  |  Overall Experience 
Rating:
5.0

Exceptional customer service!

Joshua S.  |  First Impressions 
Rating:
5.0

It was wonderful to have an uncomplicated move and the customer service was kind & compassionate.

Charity M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Diane C.  |  Overall Experience 
Rating:
5.0

Everyone who I worked with was attentive and provided excellent service.

JEREMY M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Glenn W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RUSTIN H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY S.  |  First Impressions 
Rating:
1.0

I recently purchased a 5x5 unit, which is located inside a building. The website states that I could have access to it until 10pm Mon-Sun. I tried to drop off some expensive items at 8:30pm on my way to catch a flight home for Christmas. When I arrived, the door to the building where my unit is located was locked. The office was closed. The hours posted for the holiday season dont go into effect until tomorrow. I called customer service to see if someone could unlock the building where my unit was located. I was told they would put me on hold but, instead was disconnected. I called back. The second person told me it's the company's policy that indoor units can only be accessed during office hours. That wasn't the product I purchased. The customer service representative told me it sucks but there's nothing I can do about it. I'm Active Military and only in the area for a short while. I only purchased use of this unit for the time I would be home for the holidays and not in the area. I'm now out $100 and forced to leave thousands of dollars of equipment in my vehicle at an airport parking lot instead of being able to utilize the storage unit I purchased. If the access hours are different for various storage units, that needs to be disclosed before purchase. I paid extra to have the peace of mind of using a well known company vs a smaller, local company to avoid such issues. The lack of information about what I actually purchased and poor customer service have left me very dissatisfied.

John C.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

MICHAEL C.  |  First Impressions 
Rating:
5.0

great staff. they are well informed and extremely helpful. the property is very clean and well maintained .. no complaints

Troy W.  |  First Impressions 
Rating:
5.0

I found the staff very pleasant and helpful.

CONNIE T.  |  Overall Experience 
Rating:
2.0

Service was ok but when I would appreciate if all and not just certain uhaul locations honored military discount. Uhaul workers also made it difficult to get my free month of storage by telling me I didn’t qualify for a free month when I did.

ERICKA L.  |  First Impressions 
Rating:
3.0

There was a issue with my storage

courtnasha p.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Daniel P.  |  Overall Experience 
Rating:
5.0

Michelle was very helpful and friendly. She explained everything I needed to know.

Timothy A.  |  First Impressions 
Rating:
1.0

The person who help me is not too friendly

ANYA E.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

ariane j.  |  Overall Experience 
Rating:
5.0

Great staff. Always helpful. And definitely very understanding during the pandemic.

JILL B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

George K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Danika L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph M.  |  Overall Experience 
Rating:
2.0

Our trailer got ants - the staff didn’t know if pest control was used ever or when the last time was. Debris like nails and other construction material were everywhere. The boat in the spot behind us often parked one to two feet into our space. The gate was broken and left open multiple times.

Pamela W.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jeff t.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALEXIS L.  |  Overall Experience 
Rating:
5.0

I was sad to move our stuff out!! Thank you U haul !!

holly t.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carin a.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSEPH T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHRIS E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

josh g.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

barbara r.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jeff t.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patrick L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David R.  |  Overall Experience 
Rating:
5.0

Jacob was very nice and very helpful and made our whole experience less stressful thank you for all your services and help!

Jesse M.  |  Online Move In 
Rating:
5.0

Over all I was a satisfied customer.

Judy R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sidney B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sumeet U.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bhanu Prakash A.  |  First Impressions 
Rating:
5.0

Ed was terrific and took care of my concerns in a efficient and caring manner !

ANNE S.  |  Overall Experience 
Rating:
5.0

Greg was SOOO helpful and I Thank him ... Excellent service ...I am so Pleased with the service ...!!!

Frances J.  |  First Impressions 
Rating:
5.0

Highly responsive staff, friendly, with fair rates. Excelllent, safe, affordable place to store my RV. Location manager and other staff are very responsive. Highly recommend.

steve t.  |  First Impressions 
Rating:
5.0

Excellent service and very well maintained...assistance was great

emmilie r.  |  Overall Experience 
Rating:
5.0

We have been there for 20plus years and think it's the best for service. The only reason we are leaving is our work is 400 miles away now. We would highly recommend is center to anybody. Thank You! Gary / Keiko

GARY F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BENEDETTO G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MATTHEW J.  |  First Impressions 
Rating:
5.0

Nice folls! Helped me with a lost key saving me lots of time.

MARK M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Qnshasa P.  |  Overall Experience 
Rating:
4.0

On line move out checkout didn’t work and was frustrating. After several attempts just went inside to do it the old fashioned way

CARMEN F.  |  Overall Experience 
Rating:
5.0

The staff was very friendly and accomodating.

Jennifer C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Reynaldo R.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Va L.  |  First Impressions 
Rating:
5.0

Greg and his team were very professional, cordial and helpful!

Rick L.  |  Overall Experience 
Rating:
4.0

The storage unit was fine. The staff were good and above average. But the access hours were a bit restricting.

Wayne G.  |  Overall Experience 
Rating:
3.0

I’ve had this storage unit for 9 years. Always felt safe and secure. The prices seem to go up every year so I finally made the move to empty the unit. You made me realize I can buy all new holiday decorations and camping equipment each year for less than storing them. Thank you.

EVA H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amanda S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ARMANDO A.  |  Overall Experience 
Rating:
5.0

Very professional service. Courteous staff and managers.

Steven H.  |  Overall Experience 
Rating:
5.0

I would like to get a gate remote.

Tim M.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

yoga retreat c.  |  Overall Experience 
Rating:
5.0

Thank you for being so accommodating!

Robin n.  |  First Impressions 
Rating:
4.0

Two issues where I had to change to a different storage unit when the one I reserved was overrun by ants. When the employee made the change she accidentally moved me out of my other storage unit. It was a good thing I discovered the mistake as U-Haul probably would have cut my lock and then sold my possessions :-( Overall the experience was good other than what I just described.

Tim T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sachiko Y.  |  Overall Experience 
Rating:
5.0

Great staff

Vic L.  |  Overall Experience 
Rating:
4.0

Overall a good experience with Dublin U-Haul!

Tom H.  |  Overall Experience 
Rating:
5.0

The storage unit was just what i needed! It served the purpose for a safe contained space while i needed it. Staff were almost always there at the counter to help customers, which is to say I rarely had to wait for service. When I did have to wait for a staff person to return to the counter, it usually wasn't for very long. The younger staff are not friendly, but they do their job. The older staff are pleasant and friendly and i always felt like i was getting better service when the staff were kind, gentle and pleasant.

GINA T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vic L.  |  First Impressions 
Rating:
5.0

Greg and His Team Have Always Gone Above and Beyond for Me and My Family.

Holly A.  |  Overall Experience 
Rating:
1.0

I would have rated this 5 stars but wasn't informed of how to properly move out of my unit. I told the Uhaul employee in person that I was moving out of my storage unit on the 7th when I rented a truck to do so. I asked if he could cancel my reservation of the unit and if I needed to do anything else. I was told no. The next day my bank account was charged for the unit and I had to submit a cancellation through the website. I wasn't told that I would need to take further steps else be charged for the unit and so I am very unhappy and will be filling a claim with my bank for the return of my $114.

Tiffany L.  |  Overall Experience 
Rating:
3.0

My personal information was entered into the system incorrectly and I never received a bill - instead a late notice was mailed to my friend which was annoying and embarrassing. There is not much light in the interior storage facilities. Every time I tried to call no one answered the phone.

Mona B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donna D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elyas R.  |  Overall Experience 
Rating:
5.0

The price of the unit was much higher than my past experience with other places. I had a unit in Pleasanton twice as big for $10 less than what I was paying here.

kathy G.  |  Overall Experience 
Rating:
3.0

I tried to contact manager (via phone - no answer - and email) to inform of move out date as our billing date is close to same day.....instead of a response, I got a receipt for the billing which was ONE DAY in to the new charges BEFORE they were actually due....I feel entitled to a refund!! Unit was empty in two days DUE TO THIS LOCATION NOT HAVING THE ACCESS HOURS THEY HAD WHEN WE MOVED IN!! ACCESS HOURS ARE STATED TO BE UNTIL.10:00 PM - EVEN CORPORATE SAID THIS...YET 7 PM WHEN OFFICE CLOSES - ACCESS ENDS. This has inconvenienced me on more than one visit to my unit. Not sure what happened because the place was cool when we got in....Nov. 2019.... .

Heidi Z.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sasha S.  |  Overall Experience 
Rating:
4.0

Although maintenance was good, I did note the right side lower guide on door needed attention and repeat it now for emphasis. Thank you again, Kent.

Kent S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LLOYD C.  |  Overall Experience 
Rating:
5.0

Best facility I have been 2

Jina S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mauricio D.  |  First Impressions 
Rating:
5.0

I cannot praise the Dublin facility enough. Greg, the manager, is a lifesaver. When the Oakland Uhaul storage facility flooded, he and his team moved my belongings to the Dublin facility while I was traveling for work. Excellent professionalism!!

WANDIE G.  |  Overall Experience 
Rating:
5.0

We enjoyed renting here. The staff and manager are amazing people and provide greaf customer service.

JENNIFER L.  |  Overall Experience 
Rating:
4.0

I rented a cargo trailer that was recommended, but ended up being too small. So had to order another trailer last night at 7pm. I had to leave my UHaul out on the street when the store closed, to hook up another trailer. Rented a 10x10, but you all close access to the gates and storage too early (7pm), so I had to rent at Oublic Storage (who has access until 9pm). Brought the open air trailer back at 10pm (3 hours later), but couldn’t easy return it, as the clerk apparently never checked the unit in. Then I had to wait on the phone in a woman who was trying to fix it. I had to send pics. Then I had to buy a hydraulic jack so I could lift my full cargo trailer back on my truck at 11pm.

Matt S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GLEN S.  |  Overall Experience 
Rating:
5.0

I felt very welcome! Staff was awesome! Service was superb!

Jose V.  |  First Impressions 
Rating:
5.0

Greg, worked with us during our time there and grateful for his help to clarify all the issues. Very convenient location, clean, and friendly, helpful service.

George A.  |  Overall Experience 
Rating:
3.0

Overall, this experience was great in theory, but poor in execution. Our unit was supposed to be ready to go with a lock inside, but when we arrived, the unit had a padlock on it. We had to drive back out the entrance and go inside the store (which we were trying to avoid due to COVID) to finally track down someone who could come unlock it. This was after I'd tried calling only to have the line hang up. The guy unlocked the unit while we were still unloading stuff so we didn't get a chance to make sure there was a lock inside before he took off. Sure enough, there wasn't a lock, so we had to make a second trip back up to the front and into the store, where this time there was a long line of people (again, trying to socially distance here), to ask for the lock. All in all, I can't complain too much - it was free with the truck rental. But for something that was advertised as effortless, this took a ton of time and social interaction we just weren't prepared for.

R Harris G.  |  Online Move In 
Rating:
5.0

Greg Ordonez was absolutely wonderful. He was very helpful from the very beginning to the very end. He got me two storage units right away when I needed storage. He was very helpful when the movers I hired, Uhaul-IHaul, screwed me over. I can’t say enough good things about Greg’s service, he is very efficient and extremely caring especially with the pandemic that we are going through. We need more workers like him. Thank you Greg!

Lisa D.  |  Overall Experience 
Rating:
5.0

Greg Ordonez exemplified excellent customer service solutioning my case.

regnial a.  |  First Impressions 
Rating:
2.0

I reserved a 10x20 unit and a 10x10 unit. I was delayed in my return of the 26’ Truck and checking into the storage unit due to protest. I called the service center and sent messages daily to inform them of my progress and when I expected to arrive to the storage unit. When I did arrive and attempted to check into the storage unit, I was told I had no reservation and they didn’t even have a unit in that size available for me. I was able to pull up my emails showing my reservations, but it didn’t matter because they had already rented it out. I chose this storage location because I had 12’ kayaks with me, and I needed the 20’ storage unit. The store did offer me 2 10x10 units instead. But it was less than ideal and I had to purchase a 3rd unit as well because I had to store my kayaks in the unit at a less than ideal angle do to the small size of the unit. I plan on contacting customer service at a soon and discussing the cost of a 3 10x10 units vs the cost of a 10x20 unit. The people working in the store were courteous and helpful, and I don’t think that it was there fault. I’m not sure where the issue was, but it made it an extremely unpleasant experience. In the future I can’t say for certain that I will use UHaul storage again.

Dylan P.  |  First Impressions 
Rating:
2.0

I had reserved a unit of my liking, come to find out they didn’t had my reservation. I also rented a truck but they didn’t have it when I arrived. ( they ended up giving me a bigger one at same rate) but the fact that I had to wait when I had done the online reservation plus I had to go home and try to find a unit that I could used to no success I ended up renting one there indoors which made my moved a lot harder plus delayed my whole day.

jose a.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jesus M.  |  Overall Experience 
Rating:
5.0

Edward is the most welcoming and caring employee we have ever met. You are very fortunate to have him. He truly goes above and beyond! 5 stars! We will always recommend this location and let everyone know how wonderful it is. Thank you Edward!

John M.  |  First Impressions 
Rating:
5.0

Edward is very knowledgeable and helpful. We have never received such wonderful customer service. We will be back and are so thankful we found this wonderful place for our Uhaul truck rental and/or storage. Thank you Edward for caring!

John M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel S.  |  Overall Experience 
Rating:
3.0

Nice friendly staff. However, they are working on correcting a rodent problem in some of the units.

Kenneth w.  |  First Impressions 
Rating:
5.0

excellent service and very courteous employees

Wilford K.  |  Overall Experience 
Rating:
5.0

All the employees were super helpful, nice and efficient!

Virginia D.  |  Overall Experience 
Rating:
5.0

I would definitely use this facility again. Staff is very polite and friendly. Units were clean and safe.

Carol P.  |  Overall Experience 
Rating:
5.0

In the 30 years, yes 30, I rented a space there I had no problems with either the security or the cleanliness of the storage space. My reason for leaving - I moved out of the area. Thanks.

DANIEL R.  |  Overall Experience 
Rating:
5.0

A big thank you to Greg and his team. They were always helpful.

ERIC K.  |  Overall Experience 
Rating:
5.0

I forgot my keys to my lock when getting a new storage space. They were nice and left their lock on until I could bring my set. Perfect! Very helpful, explained everything, and nice.

Lisa F.  |  First Impressions 
Rating:
5.0

Thank you!

stevie W.  |  Overall Experience 
Rating:
5.0

Truck ran smooth, no problems. Customer service at Florida pick up and California drop off were A++. Thank you for your great service! Happy Holidays!

Carol P.  |  First Impressions 
Rating:
5.0

I always enjoy renting from Uhaul and this location especially.

Robert E.  |  Overall Experience 
Rating:
3.0

U Haul employee called me 7:30 AM the morning of my move to tell me that my reserved truck is NOT available. And I have to go to U Haul Livermore to pick up different truck. It was inconvenience.

Faten t.  |  Overall Experience 
Rating:
5.0

It's has been a couple of years since I have experienced Superior customer service! I would like to thank Edwardo Montalvo and his staff for accommodating me and Storage c137. Thank you!

Christie S.  |  Overall Experience 
Rating:
5.0

Having my storage at U-Haul in Dublin has been great for the last five years. The place is clean, well kept, well lit and the climate control in the units always worked properly.

JON G.  |  Overall Experience 
Rating:
5.0

contacted the facility and found they had what I needed. went to facility and was handled with the utmost professionalism. I highly recommend this u-haul facility. will use them again

Wilford K.  |  First Impressions 
Rating:
3.0

Not enough staff at times and wait time to be served was excessive and staff was over burdened but always pleasant

Terry G.  |  Overall Experience 
Rating:
5.0

Excellent and quick customer service. Thank you Caileigh.

Sakura F.  |  First Impressions 
Rating:
3.0

I unloaded my car from the tow but received a $10 charge.

Steven M.  |  First Impressions 
Rating:
5.0

i have used this store many times in the past . The staff and the owner have always been very helpful and kind to me

Anthony P.  |  Overall Experience 
Rating:
5.0

Great place

Darrius H.  |  Overall Experience 
Rating:
5.0

Was helped immediately and was quickly able to complete contract for RV space.. All questions were answered and the U Haul employee even walked me out to see the site.. Great experience..

William M.  |  First Impressions 
Rating:
5.0

Great service, friendly staff!

Vennie C.  |  First Impressions 
Rating:
5.0

I have been a storage unit customer for over 15 years and recently closed my account because I moved out of the area. I recommend the Dublin U-Haul Moving and Storage.

LARRY H.  |  Overall Experience 
Rating:
5.0

Fabulous service and prices.

Debbie K.  |  First Impressions 
Rating:
1.0

Shortly after moving into Uhaul Dublin, my perfectly clean items were covered in a powdery gray dust that just grew and grew. It was so bad, I had to wear a mask to move out. Filthy health hazard.

DAVID J.  |  Overall Experience 
Rating:
5.0

Staff was excellent

Leo S.  |  Overall Experience 
Rating:
5.0

Great customer service from Edward, looking forward to a pleasant experience.

SRIKANTH S.  |  First Impressions 
Rating:
5.0

I felt they did what they could to accommodate my needs.

Mariko L.  |  First Impressions 
Rating:
5.0

Nice place. What can I say.

Careem C.  |  Overall Experience 
Rating:
5.0

No comments at this time.

JAN D.  |  Overall Experience 
Rating:
5.0

Great people! Great service!

Rich B.  |  First Impressions 
Rating:
3.0

Was fine until I had trouble and paid my storage, I received an email that my payment was due on the 21st and find out that you closed my storage on the 23rd evenafter I call on Friday to schedule

LISA W.  |  Overall Experience 
Rating:
5.0

Walked in and in 15min I had a storage unit and ready to move in....thank you! Great service !

emily c.  |  First Impressions 
Rating:
5.0

Very satisfied with the service Thanks

Munira M.  |  Overall Experience 
Rating:
5.0

The Scarlett Court U-Haul location has helped from storage to truck rental for many years. Every crew member is customer-oriented and professional.

RICHARD M.  |  Overall Experience 
Rating:
5.0

You can only access your storage unit during operating hours. It needs to be extended at night.

Suzanne C.  |  Overall Experience 
Rating:
5.0

If you go to this U-Haul, make sure you go between 0700 to 1300, there you will find Greg Ordonez, he is absolutely and awesome guy with "GREAT" customer service.

Jose M.  |  Overall Experience 
Rating:
5.0

Great service.

Rahul M.  |  Overall Experience 
Rating:
5.0

Very happy with the service. Easy, simple and fast. Thanks

Munira M.  |  First Impressions 
Rating:
5.0

Everyone was so kind and friendly to me starting from Fresno To Dublin and I will be using uhaul every time I need to move And storage my thing thank you so kindly

Sherri G.  |  Overall Experience 
Rating:
5.0

Amazing staff and very clean facility

margarrette a.  |  Overall Experience 
Rating:
3.0

The location was convenient! The door was troublesome in the beginning. The hours are not the best, but once we get use to it, it’s fine.

daniel c.  |  Overall Experience 
Rating:
5.0

The only little thing need to mention to Customers renting equipments or trucks “ whether any of the drop-off branches has storage facilities” In case the need to put things in storage .

Khaled G.  |  First Impressions 
Rating:
5.0

Greg Ordonez always takes care of me and exceeds my expectations.

JEFFREY S.  |  Overall Experience 
Rating:
5.0

Overall, very impressed with the friendliness and helpfulness of the staff and facilities are clean and well maintained.

William E.  |  Overall Experience 
Rating:
2.0

From the moment I got a unit my roll up door was broken. It opened and closed but it was a struggle. Once it finally stopped working uhaul staff forced it closed. This interaction occurred 2x b4 Ileft

Kelton S.  |  Overall Experience 
Rating:
5.0

Excellent. Manager Greg was kind and helpful. My move was a bit chaotic but they took the time to work on a solution that left me smiling. Jessica

Jessica P.  |  Overall Experience 
Rating:
5.0

It has been a great experience so far.

Abhishek S.  |  Reservation 
Rating:
4.0

Overall positive experience, but the associate could have been a bit more detailed in explaining the instructions/process/rules/restrictions for renting a storage unit.

Marc Z.  |  Reservation 
Rating:
5.0

Staff is kind and helpful. I will miss seeing their smiling faces. Sweethearts 😊

lavonne b.  |  Overall Experience 
Rating:
5.0

I had an initial problem and was upset but the next day the manager personally called me and took care of everything. Excellent customer service. I HIGHLY recommend Dublin Uhaul. -Jessica P

Jessica P.  |  Reservation 
Rating:
5.0

Awesome work

Nicolas S.  |  Reservation 
Rating:
5.0

Very fast and friendly staffs helped me to arrange the truck and to close the storage.

POCHUN H.  |  Overall Experience 
Rating:
5.0

Fantastic service! Above and beyond at every turn, too easy of an experience. These guys are the best!

Ashlyn T.  |  Reservation 
Rating:
5.0

I would continue the service if I had a need for it

NICOLAS P.  |  Overall Experience 
Rating:
5.0

Thank you

lavonne b.  |  Overall Experience 
Rating:
5.0

Service was straightforward and helpful. Pricing was reasonable.

Brandon H.  |  Reservation 
Rating:
5.0

Highly recommend this place.

Derek C.  |  Overall Experience 
Rating:
5.0

Everyone was extremely helpful with my move!

Derek C.  |  Reservation 
Rating:
5.0

Greg and his staff were wonderful to work with on a multi storage unit consolidation.

Theresa K.  |  Overall Experience 
Rating:
1.0

I called uHaul, needed ONLY a truck IN Hollywood going TO San Diego. Phone agent FORCE booked storage in DUBLIN?! 1. I do NOT need storage. 2. I’m FAR from Dublin!! Moving even further! Worst agent.

jacob r.  |  Reservation 
Rating:
4.0

Some of the staff are unhelpful when we asked questions about reservations. No explanations were offered. Binary answers do not count as an answer to a question. You have to ask for the manager.

Todd R.  |  Overall Experience 
Rating:
5.0

The staff was always very friendly and helpful.

Colleen C.  |  Overall Experience 
Rating:
5.0

The staff at this facility was incredibly helpful and friendly. Eric, in particular, went above and beyond to help us. Evan and the rest of the staff were great too. Thank you!

Adam H.  |  Overall Experience 
Rating:
4.0

Jesus and team were all very accommodating and professional. Great service.

cathy i.  |  Overall Experience 
Rating:
4.0

Excellent facility but too pricey !

lars h.  |  Overall Experience 
Rating:
5.0

Great service, nice folks.

Robert E.  |  Overall Experience 
Rating:
2.0

Poor security, significant trash, boxes, old furniture strewn throughout facility.

KERRY B.  |  Overall Experience 
Rating:
5.0

Great bunch of people work at this location. Everyone I dealt with was very professional and friendly.

Jan B.  |  Overall Experience 
Rating:
5.0

Great customer service and safe storage!!!

hannah l.  |  Overall Experience 
Rating:
5.0

I had two U-Boxes moved from Atlanta, GA to this location in Dublin, CA and the service at Dublin was excellent. -Mike

Michael N.  |  Overall Experience 
Rating:
4.0

Wish we could access our units past business hours.

Tammy J.  |  Overall Experience 
Rating:
4.0

Really enjoyed the service at this U haul!

erwin l.  |  Overall Experience 
Rating:
5.0

During our time with Uhaul Daniel was such a great help answering questions and checking in to make sure that we were happy. The only reason we left is that we needed a larger unit for storing.

DWAYNE R.  |  Overall Experience 
No reviews have been submitted for this location.

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