This is one of the best locations. Always good personnel and everything goes smooth. However new signup procedure requires phone. And what if your phone is lost or has issues at that moment? It's important to have technical progress, but in some areas old school methods might work better.
Anton KCustomer Reviews for U-Haul Moving & Storage of Copperfield
Services at this Location:
Contact Us
8330 Hwy 6 NHouston, TX 77095
Services at this Location:
Office Hours
- Mon-Thur: 7 am–7 pm
- Fri: 7 am–8 pm
- Sat: 7 am–7 pm
- Sun: 9 am–5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 1.0
The facility was not clean at all… I had roaches 🪳 in a lot of my stuff so I had to bomb everything when it was loaded in the truck and once I got it in my home to prevent my home from being infected with roaches. I am so disappointed that I had to go through this stress. My grandson has very bad allergies associated with breathing and he doesn’t need this problem. I had a issue driving from Ohio to Houston, I went through a rain storm and it was literally pouring rain water inside the truck, so for 6 hours out of the 28 hour drive we had to deal with water running inside the truck.. My son got very sick and so did I, customer service called me and gave me a $50 gift card for the inconvenience. I spend over $2,000 on the uhaul and $600 on gas, and got a storage unit that was infested… I will never rent storage space with them again nor will I rent a truck to travel long distance
Lovette C | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Jeff W- Rating:
- 5.0
Customer did not leave a comment.
Aaron D- Rating:
- 5.0
Very friendly, helpful, and efficient staff. Highly recommend this location and would use again if needed this service.
Laura C- Rating:
- 5.0
Wonderful customer service.
Joey S- Rating:
- 5.0
Staff very helpful and friendly in both check-out and check-in process.
Walter P- Rating:
- 5.0
I appreciate the level of professionalism and kindness from Rhonda the Owner. She turned this facility around!
JEANETTE R | Overall Experience- Rating:
- 5.0
The owner and staff were so friendly and welcoming. Made me feel so comfortable, and took the time to make sure I knew how the wiring and hitch worked. If I could rate higher than 5 stars I would! Would absolutely recommend!
Michelle M- Rating:
- 5.0
Customer did not leave a comment.
colin l- Rating:
- 5.0
Customer did not leave a comment.
JEANETTE R- Rating:
- 5.0
The 1st truck that I was about get had what look to be roaches in it, maybe from whoever had it last. I would say just make sure trucks are cleaned and exterminated somehow.
DEDRICK T- Rating:
- 5.0
Customer did not leave a comment.
Charice M | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Richard S- Rating:
- 5.0
The manager Rhonda. Is a very nice person who has been extremely supportive and helpful. Thank you so much Rhonda.
terri t | First Impressions- Rating:
- 5.0
Staff WAS AWESOME!!
GLENN H- Rating:
- 5.0
Rhonda was amazing !! I’d go back just for her
Alejandro G- Rating:
- 1.0
Customer did not leave a comment.
Melodey S- Rating:
- 5.0
Customer did not leave a comment.
Ruben D- Rating:
- 2.0
Staff is very unfriendly and does not care to do their jobs. I have Been met with attitude when I’m just trying to ask a question. Prices are overpriced compared to a lot of other storage units in the surrounding area. Late fees are ridiculous. Bathrooms are not clean. Only good thing is the 24/7 access. And the fact that my stuff never got stolen.
jose a | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
MIKAYLA M | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
David M- Rating:
- 5.0
Customer did not leave a comment.
LARRY R- Rating:
- 5.0
Customer did not leave a comment.
Joey S- Rating:
- 5.0
Manager &employees are wonderful they have excellent customer service skills and professionalism
Lisa T- Rating:
- 5.0
Customer did not leave a comment.
linda b- Rating:
- 5.0
Customer did not leave a comment.
Keith M | Overall Experience- Rating:
- 5.0
Wonderful store great manager & staff
Lisa T- Rating:
- 5.0
Everyone at the center was very friendly, helpful and accommodating to my needs!
Renee H- Rating:
- 5.0
Customer did not leave a comment.
David P- Rating:
- 5.0
great service
Richard S- Rating:
- 5.0
Best service ever, Rhonda runs an extra mile always!!! thanks a lot
FERNANDO R- Rating:
- 5.0
I aways enjoy coming to this uhaul location in Copperfield customer service is great I refuse to go else where for my uhaul needs!!!!!!!
Basia C- Rating:
- 5.0
Fast, friendly service. Our truck was ready for us and extremely clean and well maintained.
Oscar D- Rating:
- 5.0
Customer did not leave a comment.
Edurado C- Rating:
- 4.0
Everyone at this location is very nice and helpful. I specifically requested that I wanted the best truck available in the 15 foot size. The truck was loud, shook, the steering wheel.went back-and-forth and I had to keep moving it to maintain control on the road, and then had the check engine light come on. It’s still ran, however, at stoplight it would idle rough. I did talk with Roadside. assistance., They were nice and helpful, but it was very stressful driving a vehicle with a check engine light on 25 miles away from home. From now on, I’m going to do a little test drive in the parking lot and if it’s not good, I’m not going to accept the vehicle because I rent on a somewhat regular basis. Vehicles need to be maintained and updated, and the fleet seems dated and worn.
Christine K- Rating:
- 5.0
Rhonda has excellent customer service, is very professional and kind.
Blanca A- Rating:
- 3.0
Fix your trash app. There is no reason me and 2 other customers were stuck trying to return and can't get a location, even though if I go to location tab in the app it finds me immediately. Also, the scan barcode failed us all. The others just gave up and left their vehicles. After 40mins of failed app I used the website to complete. Don't only list your app if it doesn't work. At least list the website as a backup option.
PHILLIP F- Rating:
- 5.0
Staff was excellent and their service was exceptional. The truck was great and the return experience went smoothly.
Jeffrey R- Rating:
- 5.0
Customer did not leave a comment.
Kenneth S- Rating:
- 5.0
Customer did not leave a comment.
Michael E- Rating:
- 5.0
Customer did not leave a comment.
rosemary t- Rating:
- 5.0
Great customer service from the whole team!
Michael C- Rating:
- 5.0
Customer did not leave a comment.
JAY F- Rating:
- 5.0
Customer did not leave a comment.
Barry H- Rating:
- 5.0
Everyone was friendly and helpful from beginning to end of my experience.
William M- Rating:
- 5.0
None that I know of right now.
Wesley W- Rating:
- 4.0
Customer did not leave a comment.
Naveed I- Rating:
- 5.0
Nothing I can think of.
REECE B- Rating:
- 5.0
Customer did not leave a comment.
Lisa L- Rating:
- 5.0
Customer did not leave a comment.
Ramiro M- Rating:
- 5.0
Copperfield in Houston did a great job and was so friendly. The manager is great
Tim p- Rating:
- 5.0
Great management!
LORETTA W | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
chyreesha y | Overall Experience- Rating:
- 4.0
No coments
oswald f- Rating:
- 5.0
Customer did not leave a comment.
andy w- Rating:
- 5.0
Was a great experience Your people here really make the difference. Pleasant knowledgeable focused friendly
Richard B- Rating:
- 4.0
Customer did not leave a comment.
Jason R- Rating:
- 5.0
Customer did not leave a comment.
Darrell F- Rating:
- 5.0
Everyone was friendly and helpful. Great experience.
Mark R- Rating:
- 5.0
Nothing to improve great service like always
LORENZO O- Rating:
- 5.0
Great SERVICE!!
Janie C- Rating:
- 5.0
This location will forever have my business Rhonda and Billy and Katrina was excellent from the beginning to the end 10/10 they made this tough life hassle manageable and a bit stress free thank you all so much for the generous hospitality and care I really appreciate it
Rodnecia G- Rating:
- 5.0
I like U-Haul I rent the trailers there all the time.
Chris H- Rating:
- 5.0
Customer did not leave a comment.
Darren B- Rating:
- 4.0
N/A
Thomas T- Rating:
- 3.0
Customer did not leave a comment.
leticia l | Overall Experience- Rating:
- 5.0
Improve your WIFI network
Adolphus M- Rating:
- 3.0
Customer did not leave a comment.
sandra m- Rating:
- 5.0
Amazing!!!!!! Best experience:) Super Satisfied
Gloria O- Rating:
- 5.0
Customer did not leave a comment.
dailet d- Rating:
- 5.0
Customer did not leave a comment.
Amanda S- Rating:
- 5.0
Customer did not leave a comment.
Jonathan T- Rating:
- 5.0
Roberto is a very good profesional and excellent person, All the workers are very good people, thank you
OSNIEL H- Rating:
- 5.0
Customer did not leave a comment.
samuel P- Rating:
- 5.0
Customer did not leave a comment.
Anthony G- Rating:
- 5.0
Customer did not leave a comment.
John S- Rating:
- 5.0
Mr Billy helped pick the right truck for my move. He also gave me tips on how to stack up my furniture to create more room inside the truck. Excellent Customer Service
Letteasher C- Rating:
- 4.0
Customer did not leave a comment.
Skye H- Rating:
- 5.0
Great customer service. Roberto went above and beyond to make my experience great.
John C- Rating:
- 5.0
Customer did not leave a comment.
Alan R- Rating:
- 3.0
Truck started with the nail and a tire that I didn't find out until after on the road. after on the road a check engine light came on the proceeded to run rough. Was not happy that the gas tank was only a quarter full when we started. Other than that everything was fine.
Don M- Rating:
- 5.0
Customer did not leave a comment.
James M- Rating:
- 4.0
Customer did not leave a comment.
DEE S- Rating:
- 5.0
Customer did not leave a comment.
Nancy J- Rating:
- 5.0
Me encantó!! son muy amables Muchas gracias a todos
SHELLY T | First Impressions- Rating:
- 5.0
My only complaint is that they was no dolly available for my vehicle.
carl p- Rating:
- 5.0
Customer did not leave a comment.
Timothy N- Rating:
- 5.0
No tengo nada que decir negativamente al respecto,muy buena atencion,precios modicos y exelentes,en fin muy buena experiencia.
richard s- Rating:
- 4.0
N/A
KENDALL J- Rating:
- 5.0
Customer did not leave a comment.
richard o- Rating:
- 5.0
Customer did not leave a comment.
REYNIER C- Rating:
- 5.0
Customer did not leave a comment.
Sam D- Rating:
- 5.0
Customer did not leave a comment.
Kevin M- Rating:
- 5.0
Customer did not leave a comment.
Kevin M- Rating:
- 4.0
Customer did not leave a comment.
Anthony L- Rating:
- 5.0
Not much. Y'all good.
VALERIA H- Rating:
- 5.0
Fast efficient and professional I highly w
Tranesia S- Rating:
- 5.0
Offer to mentor other locations. Your staff is AWESOME!
Richard R- Rating:
- 2.0
Her new manager. She is very.... Rude!!!!!
rodney p- Rating:
- 5.0
Customer did not leave a comment.
Jamie M- Rating:
- 5.0
Customer did not leave a comment.
britney w | Overall Experience- Rating:
- 5.0
Everyone was great. Ms Katrina was so sweet and got me in and out without a hitch.
Jakeshia A- Rating:
- 5.0
Customer did not leave a comment.
JD m- Rating:
- 5.0
Customer did not leave a comment.
Rochelle R- Rating:
- 4.0
Customer did not leave a comment.
Dominique F- Rating:
- 5.0
Customer did not leave a comment.
Brandon H- Rating:
- 5.0
Customer did not leave a comment.
larry o- Rating:
- 5.0
Customer did not leave a comment.
jim r- Rating:
- 5.0
I rented a trailer and had to zip tie the chains to the trailer tongue so they would not drag when going on uneven pavement. Not a big deal - but the folks fitting the trailer should have some zip ties.
paul a- Rating:
- 5.0
No improvement is necessary.
James F- Rating:
- 5.0
Customer did not leave a comment.
maria s- Rating:
- 5.0
The whole team at this location was very helpful!
SHANEKA R | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Cindy T | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
chyreesha y | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
britney w | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Olivia C | Overall Experience- Rating:
- 4.0
The biggest challenge was the sheer number of U-Haul vehicles blocking access to the storage parking. I realize the sheer number of people moving from lesser states to Texas is mostly to blame, but for those of us that needed to move things in and out often it was a real obstacle.
RC N | Overall Experience- Rating:
- 5.0
Quick, informative, and helpful
ADRIENNE P | Overall Experience- Rating:
- 5.0
It is always a pleasure to work with Rhonda. Thanks for the great customer service!
MARC D | First Impressions- Rating:
- 5.0
The customer service was excellent and all employees were friendly and always ready to help, location is super clean, highly secured, well lighted, bathroom was always clean and the location have an area where you can place items you don’t want. THANK YOU for the great service. U-Haul Moving & Storage Of Copperfield 8330 Hwy 6 N (281) 855-0347 755023_GM@UHaul.com
Judy D | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Edward W | First Impressions- Rating:
- 5.0
Easy access and clean
JoDenise C | Online Move In- Rating:
- 5.0
It was a enjoyable experience but I would not recommend uhaul storage facilities as a whole because it is to expensive.
RAY N | Overall Experience- Rating:
- 2.0
First few times I accessed my unit I was attacked by fleas in the facility. When I went to the office to report it I was told I was imaging them... even when I caught one right off of my leg, infront of them, and showed it to the employees. Wouldn't recommend this location to anyone.
Axel W | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Courtney H | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
CHERYLON H | First Impressions- Rating:
- 3.0
Customer did not leave a comment.
Kimberly W | Overall Experience- Rating:
- 5.0
Love the staff!
Kia R | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Roy b | Overall Experience- Rating:
- 5.0
Mrs. Rhonda is so nice and understanding! God bless her!!
MATESKA J | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Adrianna V | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Ashley P | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Jeramine P | Overall Experience- Rating:
- 5.0
Thanks to the whole team because everyone there makes you feel welcome
Sherekka F | Overall Experience- Rating:
- 5.0
Convenient and secure facility.
keith p | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
ANDRE H | Overall Experience- Rating:
- 5.0
Professional and friendly staff. I will definitely be recommending this location to family and friends
Ron J | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
braces l | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
james h | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Kantina P | Overall Experience- Rating:
- 5.0
Rhonda and her staff are the most professional and accommodating staff i have ever worked with! Truly, they are the best! Honest, organized, and customer focused!
Carolyn A | Overall Experience- Rating:
- 1.0
My tv got stolen lady refused to help me I’ll never do bizz with U-Haul again
Demetrio A | Overall Experience- Rating:
- 3.0
Customer did not leave a comment.
Kantina P | Overall Experience- Rating:
- 5.0
Ms. Rhonda was great and very helpful. Randy was helpful,very informative and thorough thru the process I really appreciate that. Overall awesome experience and recommendable and thank you! Sincerely, Roy Bernabe
Roy b | First Impressions- Rating:
- 3.0
Customer did not leave a comment.
Esther Z | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
aliz s | Overall Experience- Rating:
- 5.0
This was an excellent experience for us. The entire team at the Copperfield location were so helpful from start to finish 2 months. Rhonda the managers works so methodically that the entire crew knows exactly what to do as well. We were very satisfied.
Sharon H | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Tumecia H | Online Move In- Rating:
- 5.0
Customer did not leave a comment.
Carolyn A | Online Move In- Rating:
- 5.0
Katherine V. is so friendly and helpful!
Brittany W | Overall Experience- Rating:
- 5.0
Even though it was extremely busy when I arrived, the staff was very nice, cordial and patient with everyone.
Sonja C | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
jarrell a | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
VICKI R | First Impressions- Rating:
- 5.0
Great storage and staff. Reasonable prices for the storage units
Marque W | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
THOMAS P | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Sonja C | First Impressions- Rating:
- 5.0
Thank you for all your help!
Lisah M | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Classy M | First Impressions- Rating:
- 5.0
Ms. Holiday was amazing. She multi-tasked like a champion. She’s definitely one of the best out there. Rated in the high 1%. Thank you Ms. Holiday for helping out yesterday. Your one of the good ones.
ANDRE H | First Impressions- Rating:
- 3.0
Customer did not leave a comment.
ashly j | Overall Experience- Rating:
- 3.0
Office Manager unprofessional
Lekisha J | Overall Experience- Rating:
- 5.0
Friendly and professional staff
Ron J | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Lemuel C | First Impressions- Rating:
- 5.0
Ronda was always helpful and so friendly. It made everything that much easier.
MINDY W | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
TAMMIE P | Overall Experience- Rating:
- 4.0
Only issue I have had with the facility has been employees parking in the loading dock areas. It is a tight parking lot. But there are times when the 8 spots might only have 1 or 2 available. The answer to the problem has been ask us to move our vehicle. Sometimes there are both worker and moving truck in the spaces. Great staff and facilities are super clean and maintained. Even with parking I would still come back.
Ronald T | Overall Experience- Rating:
- 5.0
Katrina, Rhonda, and Courtney were awesome
LAQUITA H | Overall Experience- Rating:
- 5.0
Facility was top-notch and service personal were friendly, knowledgeable, and customer focused.
John D | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
jenna b | Overall Experience- Rating:
- 5.0
They are so helpful and kind
paola t | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
SKYLER H | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Luis A | Overall Experience- Rating:
- 5.0
Thank you Rhonda, you been awesome. I appreciate you!
tranay c | Overall Experience- Rating:
- 2.0
Customer did not leave a comment.
lanishia m | Overall Experience- Rating:
- 5.0
Excellent staff from top to bottom
James R | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Valerie C | First Impressions- Rating:
- 4.0
The only problem I had was using my pin number to gain access. I had to always go into the "office" punch in the number on the keypad inside and then I could use it to enter the storage area. One evening I needed to gain access and couldn't as the office was closed and my pin wouldn't open the door.
Robbie P | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Lorita D | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
PETE R | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
tony r | First Impressions- Rating:
- 5.0
The staff was amazing during this difficult time. I hope they will always be at this location. Thanks for your kindness and support Ms. Jordan
Susan J | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
BRITTNEY G | Online Move In- Rating:
- 5.0
The staff was awesome. They were always nice and helpful. Always had great conversation. Prices are reasonable.
Desmond J | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Mehrdad F | First Impressions- Rating:
- 5.0
Wonderful. Service.
Beulah R | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
andres e | First Impressions- Rating:
- 5.0
Rhonda is such a wonderful lady . I have been going through a rough last 2 years and she was always such a helpful and caring woman..thanks again Rhonda.. Kim Farrar
Kimberly F | Overall Experience- Rating:
- 5.0
Thanks Miss Rhonda and her staff the staff was very very helpful
adrianes p | Overall Experience- Rating:
- 5.0
Very friendly staff at this location.
Lana S | Overall Experience- Rating:
- 5.0
Everything was Great could be open until 2:00 Am a lot of people move at Night !! The storage isn’t just for people moving in but People Moving out Also.
saidrick b | First Impressions- Rating:
- 3.0
Customer did not leave a comment.
cyreesha y | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Minoska C | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
KENDALL D | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Joseph P | Overall Experience- Rating:
- 5.0
Katrina was very professional. Rhonda the manager all starts with leadership certainly you could see that, with the rest of her employees but Miss Katrina ,went up and beyond explaining and trying to assist me . I greatly appreciate it!!!
Lavelle J | First Impressions- Rating:
- 5.0
Todo muy bien
alvaro z | Overall Experience- Rating:
- 5.0
Well done very pleased
Don M | Overall Experience- Rating:
- 5.0
They are very knowledgeable,professional and friendly.
SHEILA F | First Impressions- Rating:
- 5.0
thanks , everything worked out without problems
Timothy J | First Impressions- Rating:
- 5.0
It was a great experience with U-Haul
Audrey C | First Impressions- Rating:
- 5.0
Very friendly staff, would highly recommend to others looking for storage or rental
Richard M | Overall Experience- Rating:
- 5.0
I thank everyone at u haul
CYNTHIA H | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
lashawn c | Overall Experience- Rating:
- 5.0
Since Rhonda arrived the facility has been very clean and safe. The staff all work hard to answer any questions you may have in an efficient way. Thank you.
CATHERINE M | First Impressions- Rating:
- 3.0
Customer did not leave a comment.
Sheryl H | Overall Experience- Rating:
- 2.0
I always had a issue with my card and then the employees were ghetto especially the dark skinned lady that said she worked multiple jobs and was complaining to a customer in front of me this Sunday 8/28/2022 . the employees never new anything this storage has changed since I've been going there I wont be back.
Tamara R | Overall Experience- Rating:
- 4.0
The staff rented an already in use storage unit. We unloaded and went to the unit and it had a lock on it. Went to the office and was told had to wait until the person who rented the unit returned. He made all kinds of excuses of why the unit was taken. This location was not helpful and clearly not knowledgeable of their business.
emmbreall l | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
PETE R | First Impressions- Rating:
- 4.0
Thanks, for being there.
TERRENCE W | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
LARRY C | Overall Experience- Rating:
- 5.0
It’s very good storage the staff are really friendly and nice I had no problem at all I recommend it for sure
Saruad M | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
margaret m | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Iris S | Overall Experience- Rating:
- 5.0
I appreciate y'all much
Angela W | Overall Experience- Rating:
- 5.0
Could not ask for anything better thanks everyone for your kindness your service I appreciate you so much
Shirley C | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
chris m | Overall Experience- Rating:
- 5.0
Very clean and nice facility in a great location
BAHRAM N | First Impressions- Rating:
- 5.0
The general manage was so nice and helpful that I was very pleased I thank her so much yes I would most definitely recommend a friend to y'all thanks much
Angela W | First Impressions- Rating:
- 5.0
Manager Rhonda and her team were professional and helpful.
Daniel F | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Teresa C | First Impressions- Rating:
- 4.0
The prices were just getting too expensive.
Myron T | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Katrina W | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Calvin B | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
carlos p | First Impressions- Rating:
- 4.0
Unfortunately raised my monthly rate 10% after first month. Price increase wasn't disclosed to me at the time of rental. Otherwise, excellent experience in dealing with this Uhaul facility.
floyd k | Overall Experience- Rating:
- 5.0
Helpful staff.
Faren P | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
WILLIAM M | Overall Experience- Rating:
- 5.0
Great customer service, the staff always went the extrA mile.
tessie m | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
fabiola g | First Impressions- Rating:
- 5.0
Rhonda helped me out a lot over the phone, checking me into my storage unit, and dropping off my uhaul. She is a valuable resource to this location. Thank you again.
stephanie r | First Impressions- Rating:
- 5.0
Manager is great. She really knows her business.
Karl M | Overall Experience- Rating:
- 5.0
The only suggestion I would have is that you need more employees inside the sales office. Whenever I would have to go in there for whatever purpose, the line was always very long and took forever to get to the front. They were working very hard--just think you need more of them particularly on the weekends when the traffic in there is definitely larger.
DENIE L | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
sara l | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
LAQUITA H | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Steffany J | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
AUTRIA L | First Impressions- Rating:
- 3.0
During my move out there was no one at the front desk to help me. I had to walk around the facility to find someone.
Donna W | Overall Experience- Rating:
- 5.0
Cool staff
GABRIEL P | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Fardrell L | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Terry W | Overall Experience- Rating:
- 5.0
I must say this Copperfield U-Haul faculty those folks in there was totally awesome they were professional she was kind she took a time out with me help me to understand the pricing and also her employees when I called back and had questions I mean it was a wonderful experience and I definitely will recommend this to anyone
KENDRICK J | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
JEFF S | Overall Experience- Rating:
- 5.0
No issues at all great customer service friendly staff and quick in and out process would use again!
LATISHIA H | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
LAURIE L | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
SHARON B | Overall Experience- Rating:
- 1.0
The manager was excellent in every way. Smart. Competent, knowledgeable, helpful. Staff mostly lazy and incompetent. Ignorant, useless.
PAT P | Overall Experience- Rating:
- 5.0
I didn’t have any issues everything went smoothly!
LATISHIA H | First Impressions- Rating:
- 5.0
Rhonda was awesome and you can tell she really knows what she is doing. She definately knows the in and outs of that very busy business and handle phone calls while helping us and was very polite to all.
THOMAS C | First Impressions- Rating:
- 5.0
Professional and handled everything quickly
tessie m | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Marie S | Overall Experience- Rating:
- 5.0
Very helpful & polite service.clean & secure surroundings
Sharon M | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Myra J | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Myra J | Overall Experience- Rating:
- 2.0
They were busy instead of helpful. Untrained on trailers & hitches. Manager gave me a storage that they have out of order. Which caused me to have to load trailer & go to another storage when they were about to close.
Carl R | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Krisdlyn R | Overall Experience- Rating:
- 3.0
Customer did not leave a comment.
Aliz S | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
TOBY N | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
David R | First Impressions- Rating:
- 5.0
The storage is very clean and all the people working their are good and friendly when l forget to lock my storage they call and put another padlock for me and nothing is missing in it all the Woker that attend to me are very polite
omotayo k | Overall Experience- Rating:
- 5.0
Excellent customer service Very helpful employees
sebastian p | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
jessica y | Overall Experience- Rating:
- 5.0
The general manager at the 8330 Highway 6 North Houston Texas 77095 facility, Rhonda holiday she is the best, I've been going through some hard times moving to one place to another and she has been there to help me every step of the way
CYNTHIA H | First Impressions- Rating:
- 4.0
I can’t say much now because l just park my good there yesterday but very good and the office people are good am talking about the one on highway 6
omotayo k | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
LINDA P | Overall Experience- Rating:
- 5.0
We were welcomed and assisted and the process thoroughly explained. Thanks Uhaul
Darion S | First Impressions- Rating:
- 5.0
I am very happy with the service I received from this location. Will refer others to this location.
Elizabeth P | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Egan S | Overall Experience- Rating:
- 3.0
The movers y'all recommended were horrible!!! Slow, late by 3+ hours, didn't care about breakables. They put all my breakables stacked on each other and turned them sideways or just tossed them in. We now have broken item. We wrote top//upward arrows and labels. No need to treat stuff like that. The older guy even said they work smart not fast.... Sorry you mean slow to screw ppl outta money bc you get paid hrly
Stephanie F | First Impressions- Rating:
- 5.0
Excelente servicio y atención. Gracias por todo.
REITEL C | Overall Experience- Rating:
- 5.0
Man. Gee is the man. Very friendly very professional. Very thorough. Thank you for helping me through my transaction. A must have employee.
Hellen W | First Impressions- Rating:
- 5.0
Overall, the service was great, all employees were friendly and helpful.
Judy D | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
tenesha b | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
jennifer s | Overall Experience- Rating:
- 3.0
I gave 3 stars because my lock was cut off of my storage, and I had to pay to get the new lock cut off to have access to my unit. I was not happy.
SHAWNDRICKA P | Overall Experience- Rating:
- 5.0
Randy was always very professional and helpful whenever I needed assistance. His demeanor was always pleasant and eager to provide great service. I'll recommend your services to all my family and social media friends, great service with outstanding results.
donald j | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Sharon G | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Lynn C | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
LISE C | Overall Experience- Rating:
- 2.0
To much to text you can call 346-279-6137 and and to speak heather
Heather k | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Elizabeth P | First Impressions- Rating:
- 2.0
I wish the storage units were open 24/7. I missed the deadline by 5 minutes and wasn’t able to move my belongings into my unit and had to rent the truck for another day. Very inconvenient and expensive.
Tatyanna C | First Impressions- Rating:
- 3.0
Other than my things getting ruined uhual took care of me and my family.
ANGEL F | Overall Experience- Rating:
- 1.0
I have so many things to say. Every time I have gone there need it for storage or for rental it has been a huge ordeal and a mess. I would mention customer service but there isn’t any it’s absolutely horrible there are no friendly faces no one knows what’s going on or who is doing what. You’re supposed to have 24 hour access but when you try to access your storage unit after 930 at night you cannot the doors are locked and you can’t get in, bathrooms are absolutely disgusting and I would not even recommend this location to someone I didn’t like
Erin V | Overall Experience- Rating:
- 5.0
Rhonda Holliday was the best!
kyle m | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Nicole M | First Impressions- Rating:
- 3.0
I had questions about how to check in and out when i arrived. I went inside to ask my questions, and the older woman who I believe is the manager of the facility was extremely rude to me and acted like i should be familiar with it already. She assumed I needed to return a truck as well when all I said was that I needed to check in for my storage unit. She acted like my question highly inconvenienced her and basically told me I told them something they didn’t. Then when she did finally explain it to me she was very condescending. The storage unit was nice but the downstairs floor smelled like wine.
Jared C | Online Move In- Rating:
- 5.0
The Store owner was great in terms of knowing exactly how to assist me and my issues that I was dealing with in a Timely manner .
Sirwan J | First Impressions- Rating:
- 5.0
The staff is above great! Manager is in need of a promotion. Great customer interaction. I actually trust her and I don’t say that about any business..
Edwin N | Overall Experience- Rating:
- 5.0
Son muy buenos en lo que hacen
Sigfrido G | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
johnathan h | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
brandy r | Overall Experience- Rating:
- 5.0
Rhonda was very helpful, informative and professional during the move in.
Stephen M | Online Move In- Rating:
- 5.0
Customer did not leave a comment.
SENAD C | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
katrina g | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
ELIAS F | Overall Experience- Rating:
- 5.0
No comment
Cheryl J | Overall Experience- Rating:
- 5.0
Son personas que me ayudaron mucho y atendieron con mucho respeto y dedicación. Mi respeto para las personas que me atendieron en esa unidad, estoy bien agradecido con ellos. Que Dios los bendiga
Sigfrido G | First Impressions- Rating:
- 5.0
We had moved from Fort Benning, GA and were exhausted. We got here 5 mins before closing. The staff was very friendly and helpful despite our very late arrival. Seeing that I was very pregnant offered to help us and accommodate our storage needs.
brynn A | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
katrina g | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Raymond G | First Impressions- Rating:
- 5.0
As usual, with all of my Storage and moving needs, U-Haul is A-1. I used someone else once before and truly regretted it. I came back to where I knew I would get great service from. Excellent service, Excellent Team. Always A Job Well Done Copperfield Team!!! Thank You For All You Do!!
Keitha C | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Steven B | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Rochelle D | First Impressions- Rating:
- 3.0
Customer did not leave a comment.
Martha C | Overall Experience- Rating:
- 5.0
Wonderful storage , courteous and helpful.
Darrel M | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Michael K | First Impressions- Rating:
- 4.0
Excelente
Nurys R | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
ELIAS F | First Impressions- Rating:
- 5.0
The storage units was so clean, well organized and all the equipment to use was great. I didn’t have any issues and will definitely be using their service again
Venita J | First Impressions- Rating:
- 5.0
Staff were excellent with customer service.
sharon c | Overall Experience- Rating:
- 5.0
The staff was excellent! They went out of their way to be helpful and assist me above and beyond my expectations. Thanks
sharon c | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Kneeli K | Online Move In- Rating:
- 5.0
Rhonda Holiday was great to work with. She was very helpful and explained completely. It was an extremely busy day for her and her staff, but she treated me like I was the only customer she had. I appreciated all that she did for me in a very stressful situation for both of us.
david c | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Jermaine R | First Impressions- Rating:
- 5.0
Rhonda absolutely first class professional - she should be in upper regional management in my humble opinion Copperfield / Houston TX
TOM L | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
chuk h | First Impressions- Rating:
- 5.0
Ownership here is on top of things and runs a great business
CARL T | First Impressions- Rating:
- 4.0
My only complaint was that the elevator was not in service afor 2 consecutive weekends. It has been fixed but this delayed me from being able to keep my move out schedule and thus incur another months rent. I understand mechanical things break but the elevator was showing reliability issues for weeks
DANNY T | Overall Experience- Rating:
- 5.0
The staffs where so nice and co operative .
VICTOR W | First Impressions- Rating:
- 1.0
Customer did not leave a comment.
Malvin G | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
CLINTARA B | First Impressions- Rating:
- 5.0
Rhonda Holliday is incredible. She understood immediately that I was under stress from the winter storm damage to my home, the packer, and movers coming all at once, and the last thing I had to do so I could rest after 2 days of not much sleep, and having not eaten or showers in 2 days. I am a Business Coach that specializes in Conscious Business, and Empathy IS a huge part of any business's success. She applied Empathy that soothed and comforted. That is WHAT is key to success. Bravo.
Donna W | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
BROOKE W | Overall Experience- Rating:
- 4.0
Please pay more attention to the phone Is hard for somone to answer the phone
HIram S | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Wesley M | Overall Experience- Rating:
- 5.0
Good looking Manager too!!!💋
donald c | Overall Experience- Rating:
- 3.0
The staff and facility were good as always, which is why I continue to return to this location. It the Mobile application that is horrid. It was very irritating for the mobile check out not to work. I spent at least 30 minutes trying to check out. Also, the mobile check-in did not work either. I ended up having to go inside which defeats the purpose of using Mobile. So now I may be charged an extra $20 because I couldn't submit proof of check out. Please work on the applications, both the customer and employees have bad experiences.
Danielle J | Overall Experience- Rating:
- 4.0
They took care of me.
lajuanna g | Overall Experience- Rating:
- 3.0
Customer did not leave a comment.
Angla C | Overall Experience- Rating:
- 1.0
You should verify email address, I did not rent from you, god only knows what was stored there. They didn't even want to give you a good email address. YOUR BAD......
paul s | Overall Experience- Rating:
- 5.0
Very friendly customer service very friendly workers worked with me wen I had no where to put my stuff..
Laura D | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Zeneakia I | Overall Experience- Rating:
- 1.0
Staff was not always friendly or helpful. Difficult to make monthly payment over the phone. Unit was broken into with no help from management or concern. Would never rent a storage unit from this location again.
Susan S | Overall Experience- Rating:
- 5.0
Ryan was wonderful. If i ever need another storage facility, i will go there.. Very kind and professional.
Susan J | Overall Experience- Rating:
- 3.0
Customer did not leave a comment.
Angla C | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Lindsay B | First Impressions- Rating:
- 5.0
Thanks everyone for the storage
josue j | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Tanishea M | First Impressions- Rating:
- 5.0
Ryan and his staff were excellent..I would highly recommend them....Thanks Ryan!
Susan J | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Mehrdad F | First Impressions- Rating:
- 5.0
This facility is well managed, all employees are kind and courteous. Manager is helpful and his leadership shows within the entire staff. The entire staff gets FIVE STARS
MARIO N | Overall Experience- Rating:
- 5.0
Everyone was super helpful, it was my first time and the taller guy made me feel at home. I had a few other storage units to look at. But the homely vibe he game me sold me there. Thanks so much for that! Especially since moving is stressful, he definitely calmed my nerves lol. Thanks so much ❤️
shazia l | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Maria G | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Anita C | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
CORY F | Overall Experience- Rating:
- 5.0
Randy was extremely helpful, knowledgable and pleasant to work with. . Great customer service and personal skills. Bery positive attitude and a good rep for u haul.
Maria G | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
ROBERT S | Overall Experience- Rating:
- 1.0
My storage was broken into. Didn’t receive any help from staff...
Jevon B | Overall Experience- Rating:
- 1.0
Roaches everywhere!!!!!
db j | First Impressions- Rating:
- 5.0
This UHaul location is the best!! Above and beyond all the time.
Suzanne F | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Skyla G | Overall Experience- Rating:
- 2.0
Y’all are terrible
victoria k | Overall Experience- Rating:
- 3.0
Good location for the price.
Perry S | Overall Experience- Rating:
- 5.0
Great service - timely service
Skyla G | First Impressions- Rating:
- 3.0
Quincy was so helpful! I am thankful for his assistance. However, office hours at this location aren't to my liking. I arrived 10 minutes before closing and needed someone to assist me with entering my unit as I had lost my key card. The door was locked and no one would come to the door to assist me. I was told through the closed door that yes they are still open but the lock the door and shut down the system 10 minutes before closing. There was one young man that was out side that I asked if he could assist me and he tried to get the door open to the units but could not. I was grateful for him but the other guy in the actual office was complete unhelpful and rather rude. He could have at least unlocked the door to tell me their procedures. Not shout through a closed door
Megan A | Overall Experience- Rating:
- 4.0
Everything was good I didn’t have any problems it was fast .
Julia R | First Impressions- Rating:
- 5.0
Thank you
Juan R | Overall Experience- Rating:
- 5.0
Ryan is amazing he's a really great person with a heart, very understandable and made me feel like part of the Uhaul family. I would definitely recommend friends and family to the Copperfield Location
deanthony h | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Jayna B | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Rusty G | Overall Experience- Rating:
- 5.0
Very nice
Peter J | First Impressions- Rating:
- 5.0
Has always been a pleasure working with U-Haul !!! Thanks!!!!
jon v | Overall Experience- Rating:
- 5.0
I wished that I could give you all more stars.
Charles M | Overall Experience- Rating:
- 5.0
Great Service
Kennedra N | First Impressions- Rating:
- 5.0
Great service!
Erik L | First Impressions- Rating:
- 4.0
Ability to access storage was a pain as I had to input my code 4 times most of the time to get both doors to open. This involved walking back and forth 2 times.
Linda C | Overall Experience- Rating:
- 1.0
Poor customer service
marco u | Overall Experience- Rating:
- 5.0
Everything was great and the staff was really helpful ty so much
Shella S | First Impressions- Rating:
- 4.0
THANKS FOR YOUR SERVICES!
Shameka F | Overall Experience- Rating:
- 5.0
Good
Seyyed m | Overall Experience- Rating:
- 5.0
I was satisfied with the facility.
Catherine M | Overall Experience- Rating:
- 5.0
Derronne was awesome!
Melissa W | First Impressions- Rating:
- 1.0
I have these U-Haul storage for many years. However, this last time 2/2019 to 8/3/2019, I ended up with my belongings covered in mold. Please contact me jackieg62@hotmail.com very sad
Jacqueline G | Overall Experience- Rating:
- 5.0
Great customer service
Joseph D | First Impressions- Rating:
- 5.0
Representatives very friendly and very helpful
jon m | First Impressions- Rating:
- 5.0
Out of the 2 different individuals over the course of 4 visits to this facility I will not comment on one of them but would like to praise Jarrod. He was efficient and easy to work with.
Scott R | Overall Experience- Rating:
- 5.0
Ty was very helpful with all thay I needed. He spent time wirh me to explain my options. Very respectful
Angelica M | First Impressions- Rating:
- 5.0
Very helpful & courteous!
Claudia C | First Impressions- Rating:
- 2.0
Employee needs to more professional when dealing with customers.
Natika J | First Impressions- Rating:
- 5.0
Even though there was some mix ups and an unruly customer, everyone there helped and had solutions. Impressive!
Zserilyn F | First Impressions- Rating:
- 5.0
Tiffany was very thorough and polite. Not only was I greeted w/a smile, I was greeted w/a sense of urgency to assist. She made my rental experience a pleasant one.
Lolly R | First Impressions- Rating:
- 2.0
While the facility may have looked secure, it was not. My unit and several other units were broken into. Security cameras locked doors. inside job is all I can say.
CURT C | Overall Experience- Rating:
- 5.0
Hello, I’ve left all ur stuff in storage. U have 14 days to move it out. But the other stuff I’m use a Uhaul cuz u got a lot of stuff
MIchelle G | Overall Experience- Rating:
- 5.0
Staff and management was very professional and understanding of my storage needs
Kerry B | Overall Experience- Rating:
- 1.0
I was not told that there was a late fee charge. I called to inquire and the rep was horribly rude. You should not have people like that as customer service reps.
beluchi e | First Impressions- Rating:
- 3.0
N/A
PATRICE B | Overall Experience- Rating:
- 5.0
.
Shameka F | First Impressions- Rating:
- 3.0
Facility inside climate control smells like water damage very bad. Might want to look into this
Kacce B | Overall Experience- Rating:
- 5.0
Easy process and awesome customer service. I was in and out in no time with no worries or stress.
Joycelyn W | First Impressions- Rating:
- 5.0
........well done overall.....hats off to Ryan, Denise & Norman for their help coordinating the rentals & help with the trucks & storage.....
Mike H | Overall Experience- Rating:
- 4.0
Ms. Denise Flores was very knowledgeable and efficient at her job and I had a great time purchasing my storage space.
Jerry S | First Impressions- Rating:
- 5.0
When the management changed and Ryan came in, you could definitely tell the difference in overall customer satisfaction.
Jose C | Overall Experience- Rating:
- 5.0
Very helpful and available staff. Facility, as well as the restroom, always clean. Easy access to storage unit when needed. Ryan was a pleasure to work with.
Paul D | Overall Experience- Rating:
- 5.0
Everything was great.
Zeneakia I | First Impressions- Rating:
- 4.0
Your prices are too high!!
Melane C | Overall Experience- Rating:
- 3.0
Got my propane tank filled and the lady didnt know what she was doing and said she was super nervous and it took her forever to figure out how to fill it
Brandon F | Overall Experience- Rating:
- 5.0
no issues whatsoever and they sent reminder email to make sure i did not forget to pay each month, very helpful!
GINA W | Overall Experience- Rating:
- 5.0
Thank you for helping me
lisha p | First Impressions- Rating:
- 5.0
The sales representative named Norman at the Copperfield location was very helpful & knowledgeable. His customer service was over the top, definitely need to give that guy a raise or promotion.
Michael H | Overall Experience- Rating:
- 5.0
Excellent service. Thanks
elio m | First Impressions- Rating:
- 5.0
Staff members was helpful and friendly.
tamara g | Overall Experience- Rating:
- 5.0
Unisex bathroom very clean
Eric L | First Impressions- Rating:
- 3.0
I would have left an above average rating but Francisco was extremely rude over the phone. The manager, Ryan Smith was wonderful and had exceptional manners and offered great customer service.
susan l | Reservation- Rating:
- 5.0
I rented for 2 years and never had a problem.
DENISE H | Overall Experience- Rating:
- 5.0
Good business here.
ADLAI D | Overall Experience- Rating:
- 5.0
Ryan was very courteous and located the most convenient storage unit for the size I needed. Showed me how to access unit and even helped me unload two pieces from the Uhaul truck. Great service.
Paul D | Reservation- Rating:
- 5.0
I have stored with Copperfield U-Haul on more than one occasion as well as rented a moving truck - always a great experience. Thank you!
Wendi H | Overall Experience- Rating:
- 5.0
The staff was remarkably helpful, friendly, and responsive. Virtually every time I was onsite, someone was cleaning the facility; it was immaculate.
John F | Overall Experience- Rating:
- 4.0
Some people are accomodating and nice...keep it up for those people.
henry y | Reservation- Rating:
- 2.0
All of my furniture, clothes, pictures and basically everything ruined.
SUNCEE S | Overall Experience- Rating:
- 2.0
There was mold on many of my items when we moved out. Several were damp like water had gotten in. It was always hot in the building. The security doors only worked 50% of the time
BROOKE B | Overall Experience- Rating:
- 1.0
My property my whole lively hood was damage, mold & mildew. No one has shown empathy that my children and I have to sleep eat and sit on the floor in our home. I lost things that have sentimental valu
Asia R | Overall Experience- Rating:
- 5.0
These guys are the best!
Tyson A | Overall Experience- Rating:
- 4.0
The only issue I had was that several times there were U-haul trucks being stored in the small number of parking spaces next to the dock which limited the access to the storage facility.
VINCE A | Overall Experience- Rating:
- 4.0
Was a storage unit holder from Oct '17-May '18 (& made frequent trips). When I got ready to remove my items out, I was told I needed a code -in a very rude way. 1st time learning the about the codes.
Kim O | Overall ExperienceAdditional Services at this Location
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