Customer Reviews for U-Haul Moving & Storage of Clarksburg

3,286 reviews

1119 Anmoore Rd   Bridgeport, WV 26330
(I-79 Exit 117 - East On Rt 58 1/4 Mi On Left)

(304) 623-9045

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(304) 623-9045

1119 Anmoore Rd
Bridgeport, WV 26330
(I-79 Exit 117 - East On Rt 58 1/4 Mi On Left)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Wine Storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Robin B. 
Rating:
4.0

Great people

Cole W. 
Rating:
5.0

Great place

RON C. 
Rating:
3.0

Radio had issues randomly switching back between AUX and FM on its own. Ride was great other than that

Corey B. 
Rating:
2.0

Employee was on the phone with the phone company for their personal home. Took forever and I was trying to move and had my kids with me.

Aaron C. 
Rating:
3.0

Horrible experience, not the 19.95 that is advertised. Also had to pay 6$ because I went over the alotted miles. The employee offered me my receipt and I told him no because I didn't want to remember my U-Haul experience. Will absolutely be the last time I use this service.

gary M. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Maybe check safety chain rubber keeper one was missing.

michael F. 
Rating:
5.0

Customer did not leave a comment.

Timothy O. 
Rating:
5.0

Staff as friendly.

Jason K. 
Rating:
5.0

Customer did not leave a comment.

Tina W. 
Rating:
4.0

Customer did not leave a comment.

TIM Z.  |  First Impressions 
Rating:
5.0

Thank you for everything. I will definitely recommend you . Service was above average. I will definitely come back Mike is very appreciative as well.

KIMBERLY H.  |  Overall Experience 
Rating:
5.0

Great customer service!

Roger P. 
Rating:
5.0

Customer did not leave a comment.

Mark B. 
Rating:
5.0

Easy to book. Clean. Drove well.

Ester J. 
Rating:
4.0

One of the male managers was kind enough to diagnose a fuse problem and fixed it for me. He went out of his way to help me when he didnt have to. Not sure of his name but his daughter works there too. Very nice gentleman and he saved me a lot of time and frustration.

Daniel S. 
Rating:
4.0

Customer did not leave a comment.

Charles L. 
Rating:
5.0

Customer did not leave a comment.

DAVID S.  |  Overall Experience 
Rating:
5.0

Everything went smoothly and I will be back again

William Y. 
Rating:
5.0

Customer did not leave a comment.

Wittlee R. 
Rating:
5.0

Staff was very friendly. Additionally I was very happy with the cost of the unit.

Robby M. 
Rating:
5.0

Had problems with the app had to make several calls and reconnect with the workers to make sure my needs was met Customer service was very helpful and understanding

Gracie B.  |  First Impressions 
Rating:
1.0

After years of patronage I call to find out the status, they say the month was paid, but there was a storm and they opened my unit and threw out my 19th century antiques. No permission at all! After several months of trying to get through I get a call. Long story short when I go to purchase back my stuff, it's all gone! The unit was full. The staff even took a picture to show me previously. All I see in it is a snowblower, a sander, odds and ends. A bunch of thieves. Pure and simple. Never again.

JAMES L.  |  Overall Experience 
Rating:
4.0

Let people know u can't do a mobile check in on cargo vans

Pamela W. 
Rating:
5.0

Make sure the truck has dun visors on it

Ricqual W. 
Rating:
3.0

Customer did not leave a comment.

Ginger N.  |  Overall Experience 
Rating:
1.0

All my expensive furniture that I owned my big TV my dressers my kids dressers my entertainment center my computer stand , my stereo system and speakers that was a 1000 dollar set alone got ruined my couch and so much more but they were worried about the few months that the weather was bad and they never replied to my message and and most of my stuff that got got flooded in that place and they didn't care about the value of what was lost in flood because they didn't have flood insurance they only cared about the money for the storage for what I had left in there of my kids and sadly I was told I could get it out in 72 hrs but then was told different after they waited longer to get back to me, I called and left message and even got a number to text because I never got an answer when I called then when she calls my sister she's just worried about money not the message I left and I called the number to speak with a manager and he gave me a number to text and let her know I wanted to get my stuff I had left, out in 72 hrs and she never replied back for over a month or two and it was just to sent email said the bill was now over 800 and told my sister she never heard from me and I know better because I left message and text to

holly F.  |  Overall Experience 
Rating:
5.0

For one thing they could make it more convenient for you to drop off the vehicle closer to where you live. There is a place 10 minutes from our home and when I called the place about dropping it there the girl was rude and being a total bitch about everything. So I told her I would call the main company and talk to them she said she didn't care what I did. The reason I wanted closer was because we were driving 49 minutes one way out of our way so that was extra gas in the uhaul and our personal vehicle (which was one hour and 20 minutes out of our way not including gasoline) which I think is ridiculous when we have a place 10.minutes from our house. It is very inconvenient and this is the first time we've had problems like this and I refuse to be disrespected on the phone by anyone. We have used uhaul for years but will probably no longer use them because of the disrespect and costing us more money to return something that we could of returned for less money. There are other companies out there that treat people the way they want to be treated and accommodate for situations like this not be screamed at on the phone and treated like you are a piece of shit. These types of people don't need to be in customer service industry. I appreciate the use of your uhaul and if course you guys costing us MORE MONEY to return it. Thank you Anthony and Lilly Sanders

Anthony S. 
Rating:
4.0

Quick service and good prices! Only thing I'd change would be to have/add a waiting area for the customers, other than that, the experience was excellent!

Michael W. 
Rating:
4.0

truck rode and handled like it was used, abused and worn out. it bounced shock and rattled every time i hit a bump and it had massive pedal pulsation while braking. this made for an uncomfortable trip of 641 miles of being on high alert the whole time. i also hit a deer at low speed and it broke the grill and damaged the a/c condenser but did not break it open to leak the freon out. i purchased the insurance provided from u-haul and the damage was covered at no cost to me but they made me wait 1/2 hr. to do a estimate with a repair shop. i reminded the salesman that i purchased the insurance policy and they told me they were aware of that fact but still woudent let me go until the ins. quote was done. ???

Joseph A. 
Rating:
5.0

Customer did not leave a comment.

Emilee B. 
Rating:
5.0

Very helpful, respectful, and professional. Met my needs in a timely manner. Fine employees at U-Haul.

John G. 
Rating:
5.0

Have a customer service representative that is nicer. It wasn't the location because we were trying to book online before they were even open.

isaac W. 
Rating:
5.0

Customer did not leave a comment.

Chris H. 
Rating:
5.0

Customer did not leave a comment.

Sarah T. 
Rating:
5.0

Customer did not leave a comment.

Tito M. 
Rating:
5.0

Worked hard to shovel out all the snow the plow driver dumped in front of the trailers.

Tito M. 
Rating:
5.0

Very friendly staff. Easy drop off.

Colin J. 
Rating:
5.0

Buy your drivers a 4 wheel drive truck! Everyone at this location has been super great and wonderful to work with! Thank you!

Julie F. 
Rating:
1.0

Customer did not leave a comment.

James B. 
Rating:
3.0

I have been using U-haul exclusively for my entire life and love the service and services I receive every time, however for the first time I was disappointed. The facility I rented from and the equipment I rented were top notch as always, but the staff, however friendly in the store left me dissatisfied. The day in question had around 3 inches of snow on the ground and temperatures were in the teens, upon paying for and receiving keys to my rental, the staff had finished. I was just handed keys and told have a nice day, I was not told where my rental was located I had to clear 3 inches of snow from the windshield myself and had to re-enter the facility and physically ask the staff to assist me in backing my rental out of the small space it was located in. I do love U-haul and I will continue to use and recommend their services to others, however I am severely disappointed in the customer service I received and will most likely use another U-haul retailer in the future.

Lacee W. 
Rating:
5.0

Customer did not leave a comment.

James N. 
Rating:
5.0

Praise your staff for representing your brand gold standard!!

TIM L. 
Rating:
5.0

Excellent customer service 👏. Will go there every time.

Gregory S. 
Rating:
4.0

Customer did not leave a comment.

Adam T. 
Rating:
5.0

Customer did not leave a comment.

Fred T. 
Rating:
5.0

Stay as you are! 😊

veronica S. 
Rating:
5.0

Customer did not leave a comment.

Terry A. 
Rating:
4.0

Customer did not leave a comment.

Alita H. 
Rating:
5.0

Great service and very friendly people!

Liam P. 
Rating:
5.0

Customer did not leave a comment.

Chris W. 
Rating:
5.0

The truck was clean but I wouldn't have trusted it to take it out of town. Luckily I only needed it in town.

Wayne G. 
Rating:
5.0

Customer did not leave a comment.

Laura H. 
Rating:
4.0

Customer did not leave a comment.

Andrew F. 
Rating:
5.0

Sheena and the gentleman working with her were very very helpful. They were both very kind and super helpful. Would 10/10 recommend and couldn't have had a better experience.

Tanner C. 
Rating:
5.0

Awesome location. Always friendly and prompt.

Eugene W. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN G. 
Rating:
5.0

Everything was absolutely wonderful

Christopher C. 
Rating:
5.0

Nothing. Sheena was perfect helping us rent and return it.

Manuel M. 
Rating:
5.0

I really don't know what this location could do better. Great people and great service.

Danny M. 
Rating:
4.0

Customer did not leave a comment.

Andrew M. 
Rating:
5.0

Customer did not leave a comment.

Timothy C. 
Rating:
5.0

Staff was extremely friendly and helpful!

Ashley C. 
Rating:
5.0

The woman at drop off was super helpful & friendly. She was understaffed but made the process easy. Great job!

Aaron J. 
Rating:
5.0

Everything went smoothly on both picking up and dropping off. Fast friendly service.

Jeffery K. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY C. 
Rating:
5.0

Friendly and easy to work with .

THEODORE BRYANT S. 
Rating:
5.0

Customer did not leave a comment.

Michele H. 
Rating:
5.0

Close to my address, very well lit at night. Good experience.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

sokratis S. 
Rating:
4.0

We we told we could pick the truck up at 0700 on Sunday 11/19. Office hours begin at 0900. We were assured we could pick the truck up. No one explained anything about how to access a drop box or downloading an app. Actually, I shouldn't have to download an app to rent a truck. So, we hired people to help load the truck at 50:00 dollars an hour. Not being able to pick the truck up at 0700 costs me 200 dollars to have guys stand around and wait. Overall a good experience. We ended up renting 2 trucks and that's fine. Everything else was as expected. Pushing the U-Haul app may be convenient to U-Haul but it is not necessary for someone who moves once every 20 years Thank you David E Smith 3046722269

David S. 
Rating:
5.0

Customer did not leave a comment.

sokratis S. 
Rating:
5.0

Great customer service at this location. Everyone is great

Tim R. 
Rating:
5.0

The employees working there were very friendly

Dwain Eddie W. 
Rating:
4.0

My unit had mice get into it and chewed the bottom out of my grandmother's china hutch and made a nest in the drawers and left droppings all over it and my plastic totes. Other than that staff was very good to deal with and I let the girl know about the mice and all I got was a oh lovely so it is what it is. Have to find someone to repair the hutch. Thanks

NATHANAEL C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mark M. 
Rating:
5.0

Overall, it was a good experience. The nice lady who checked me in, Sheena, was very helpful. And the guy who hooked the trailer up for me and explained everything did a great job. Thank you!

David W. 
Rating:
3.0

Staff was polite and courteous BUT the equipment (15' Uhaul truck) was trash!! the check engine light was on the entire time saying the fuel cap was not tight... tightened as much as possible and still check engine light was on... truck ran terrible and had little power, the windshield wipers were awful and we could barely see out the window and it rained both days we rented the truck. For as much money as was charged... you expect the equipment to be as good as possible. NOT THE CASE

Jennifer M. 
Rating:
5.0

Customer did not leave a comment.

Mary C. 
Rating:
1.0

Would absolutely never ever use the storage place again. My unit was flooded and they through away 75 percent of my possessions without my Vincent or me seeing it first. Not only that the insurance they provide to you doesn’t cover flooding so the thousand and thousands of dollars they through away can’t be replaced.

Sarah C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
2.0

3 different charges for the same rental even though they were fixed it still ties up my money till the fall off pending on my account do better

steven S. 
Rating:
3.0

The radio on the truck did not work. The lockbox at the drop off location was broken and open.

James N. 
Rating:
5.0

Customer did not leave a comment.

Samuel M. 
Rating:
5.0

Customer did not leave a comment.

Tonya F. 
Rating:
5.0

Customer did not leave a comment.

Dave C. 
Rating:
5.0

I had a pleasant experience here. Employees were very friendly and helpful

Tim R. 
Rating:
5.0

Customer did not leave a comment.

Matthias P. 
Rating:
5.0

Sheena was the most incredible person I've met in a long time. She was all smiles and extremely pleasant to talk to. She is an absolute asset.

Michael B. 
Rating:
5.0

Sam was great I had a good experience. I say nothing. Keep doing what you're doing. 👍🏻

ARLENE W. 
Rating:
5.0

Customer did not leave a comment.

Paul A. 
Rating:
5.0

I was a little dirty but not much. The radio did work tho.

Michelle W. 
Rating:
5.0

Customer did not leave a comment.

Aaron M. 
Rating:
4.0

Customer did not leave a comment.

Timothy P. 
Rating:
5.0

Customer did not leave a comment.

Jonathan C. 
Rating:
4.0

Will recommend u-haul to everyone

sam B. 
Rating:
5.0

Customer did not leave a comment.

Diana O. 
Rating:
5.0

Customer did not leave a comment.

elio C. 
Rating:
2.0

Did not have this part installed. I did not talk to the local U-Haul store to make my purchse.

West Virgina D. 
Rating:
4.0

Customer did not leave a comment.

Nina V. 
Rating:
4.0

Short staffed so multitasking took a bit longer than hoped.

Margaret S. 
Rating:
5.0

The lady was great

JERRY J. 
Rating:
5.0

Customer did not leave a comment.

MARK A D. 
Rating:
4.0

The mobile check-in/check-out needs work

Lucas Alan S. 
Rating:
4.0

Customer did not leave a comment.

Elizabeth E. 
Rating:
5.0

Everyone there was helpful

Edward C. 
Rating:
4.0

Customer did not leave a comment.

Nicole F. 
Rating:
5.0

Customer did not leave a comment.

NATHANAEL C.  |  First Impressions 
Rating:
5.0

Very nice staff

ELIO C.  |  First Impressions 
Rating:
5.0

I’ve had a great experience so far. Friendly staff members and easy access to my storage unit, using my access code. I also like the availability of the carts.

Luvenia S.  |  Online Move In 
Rating:
5.0

Very friendly and accommodating staff!!

LEWIS D.  |  Overall Experience 
Rating:
5.0

After FOUR terrible experiences at the Washington Blvd Pittsburgh thanks to Michael Nardozi I was determined never to do business with uhaul again. He was rude and condescending each time to us and other customers, but when I got to the Anmoore WV location Sam and Sheena were friendly, welcoming, and incredibly helpful! It’s clear they take great pride in the conditions of the facility, the service they provide, and they really went out of their way to make sure my needs were met. Sam and Sheena are amazing at representing your brand and thanks to the experience I had with them I am moving out of another storage facility and taking on two more units in their location. They should both absolutely be commended and recognized for how they care for your customers!!

RODNEY C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DAVID BENJAMIN S.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Veronica P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CAROL LEIGH H.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

ANISSA D.  |  Overall Experience 
Rating:
2.0

Ordered a 10x10x9 unit and it wasn’t available. After driving 7 hours this was so messed up. Was given 2 smaller units that barely fit ny things and I had to throw away belongings. Extremely unprofessional m

LAUREN F.  |  First Impressions 
Rating:
5.0

The Uhaul employees were excellent and went above and beyond to help me with my situation.

LEWIS D.  |  First Impressions 
Rating:
5.0

Staff was very helpful and kind during the process. Would definitely come back for any future needs!

Devin F.  |  First Impressions 
Rating:
5.0

I had the pleasure of dealing with Samantha and her team a few times. Always professional always friendly. While I hope to not have to use a U-Haul ever again I know with out a doubt working with Samantha and her team would be a breeze.

Jeff J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chessie C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CAROL LEIGH H.  |  First Impressions 
Rating:
5.0

Staff was always accessible and very helpful.

David S.  |  Overall Experience 
Rating:
5.0

Staff was extremely helpful and friendly.

Rickey G.  |  Overall Experience 
Rating:
4.0

N/A

Kaden P.  |  Overall Experience 
Rating:
5.0

Very friendly

kevin h.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANTHONY P.  |  First Impressions 
Rating:
5.0

Great help from on site representative Jadin Cross (?) I believe his name was. Really great staff and a great experience for me!

Christopher M.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Chessie C.  |  First Impressions 
Rating:
3.0

My unit didn't have any lights inside. Although light came in from the hallway I have vision difficulties and it was too dark for my experience. I went there one day to get some items from my unit and the door to that section wasn't working so I couldn't get to my unit. I understand it was an electrical problem the staff had no control over but possibly another entrance would be necessary if something happens again. The staff I dealt with were great and very friendly.

Michael B.  |  Overall Experience 
Rating:
3.0

i was supposed to have 5 free storage units over 2 years. but they charged me for the second unit. i called customer service and they agreed with me but the manager would not agree and they charged me for it. Customer service said they would reimburse me but when i called they said they could not do that

RON L.  |  Overall Experience 
Rating:
5.0

Easy to use, my things were stored for about a year and no damage. Always very clean and free of dampness. Staff always answered my questions and helped me. Would use again for another move

Bianca R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathleen M.  |  Overall Experience 
Rating:
3.0

I don't rate it higher because I was initially put into a unit that management later told me I had to move out of. The storage facility was not close to me at that point. So I had to drive 3.5 hours one way to fix their problems and move my gear from one unit to another. It took 10 hours of my time and a hundred bucks in gas to fix their mistakes.

Thomas U.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

robert b.  |  Overall Experience 
Rating:
1.0

All my stuff was mildewed and molded. In a climate controlled unit, was only there about 4 months. All my furniture was brand new only like a year old n had to rent an industrial Upholstery cleaner just to clean my furniture. And had to buy new beds because they were so bad.

Tori F.  |  Overall Experience 
Rating:
5.0

I know I have appt for tomorrow. I really need to talk with you guys. 5408715559

deborah c.  |  Overall Experience 
Rating:
4.0

The customer service here is amazing 👏 well done ladies and gentlemen

Phillip S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Joyce F.  |  Overall Experience 
Rating:
1.0

They forgot to tell me that I was to get a lock for my unit and I couldn't move anything the first night I had it and I only have til 5pm to get everything out n to the storage unit but my car is not running right and I had someone who was going to get me moved out that night and now I can't get them to because they work. So now I may loose everything I have

Hollie F.  |  First Impressions 
Rating:
5.0

The service rep was extremely helpful and very courteous.

John G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Donnita P.  |  Overall Experience 
Rating:
1.0

I was charged extra for not having a certain lock on my unit. I bought a lock the first month bit it didn't fit the unit and they said it would. That is why I said I had a bad experience. 20 extra over a lock that I bought that didn't fit.

Bradley W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Donnita P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashley W.  |  First Impressions 
Rating:
5.0

Jerry’s and Jeffrey were very helpful. The bathroom could have been cleaner but it was a nice experience

Christy O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALVARO S.  |  Overall Experience 
Rating:
5.0

Everything was easy to do and understand. Staff always helped me promptly. My items were the same as I left them 2 years ago, not even spiders got in.

Jacob F.  |  Overall Experience 
Rating:
5.0

They worked with us in relation to our moving situation. Their manager and staff was very professional . Thank you

olivia s.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Matt T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert William L.  |  Overall Experience 
Rating:
5.0

I would definitely recommend!!!

Clanae D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelcee a.  |  Overall Experience 
Rating:
3.0

I feel I overpaid significantly for the space I rented. I feel I could have gone other places for a better price in this area. The staff at this location were very helpful and this is no reflection on them or their abilities. Overall. I remain unimpressed by the Uhaul brand.

Carol O.  |  Overall Experience 
Rating:
5.0

Great

James S.  |  Overall Experience 
Rating:
5.0

Kyle Lanham and the rest of the staff were very friendly and helpful with our move from Colorado. Could not have asked for a better experience.

michael e.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Norman S.  |  First Impressions 
Rating:
5.0

I was very pleased with the thoughtful attention I was given to all of my needs. A big thank you to your staff, they were great.. I would not hesitate to recommend them to all of my friends.

deborah a R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

siomara a.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

laura c.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Amy E.  |  Overall Experience 
Rating:
5.0

This was first time using a storage rental. They where very willing to help me. I couldn't of met nicer people. They even brought a cart out so I could load everything on it so I wouldn't have to make so any trips. He told me about how I can use their carts anytime. Something I didnt know and was VERY excited to know this....

Shari W.  |  First Impressions 
Rating:
5.0

We had a wonderful e presence at uHaul. We rented our storage unit for 4 years and felt our experience the entire time was exceptional. We simply had an opportunity to downsize a bit more, which no longer required the use of a leased unit. Thank you for a great experience.

KIRK C.  |  Overall Experience 
Rating:
4.0

The only thing is my storage was due on the 15th of march and i moved out on the 3rd and was not offered a refund for the 2 weeks i had left that i paid for

Karen G.  |  Overall Experience 
Rating:
5.0

I loved my experience with this store! I first went there to get boxes for my upcoming move. From my first trip there they were friendly, helpful, and kind. There was not enough they could do.

cheryl c.  |  Overall Experience 
Rating:
5.0

Convenient, easy access, great service.

robert f.  |  Overall Experience 
Rating:
3.0

The computer system sucks. I signed up for autopay and it did not happen, I wound up paying late fees... Mice got into two of my boxes...

max p.  |  Overall Experience 
Rating:
5.0

Truck was bigger then what I needed....but customer service was great

nowland a.  |  First Impressions 
Rating:
5.0

Great, helpful staff!

Cara T.  |  Overall Experience 
Rating:
5.0

Great facility. Friendly staff. Would use again.

Robert P.  |  Overall Experience 
Rating:
4.0

All my needs were met as I was first in line however there was only one employee onsite so others who showed up after me were required to wait. Personally, my experience was good and will be back.

eric k.  |  First Impressions 
Rating:
1.0

The person who signed us up was new and inexperienced which was not the problem. The problem was that the manager refused to help him and played on his phone the entire time ignoring clerks questions

joe a.  |  First Impressions 
Rating:
4.0

No comment

Deborah S.  |  Overall Experience 
Rating:
5.0

Great employees and great service.Will use there service and products again.

Dorn M.  |  Overall Experience 
Rating:
4.0

I made a reservation and when I got there I was told there wasn’t a climate controlled unit available, even though I had the confirmation email. He did find me one but you need a better process.

MICHELLE R.  |  First Impressions 
Rating:
5.0

Knowable employees and great service

Dorn M.  |  First Impressions 
Rating:
4.0

The guys in the office were very friendly and willing to help when I lost my key. I’d store my extra stuff there again if necessary.

LAURIE W.  |  Overall Experience 
Rating:
1.0

I’ve tried calling numerous times to find out the status of my belongings and got a call today. I called back and was told my info would get passed along and never was contacted back

Richard p.  |  First Impressions 
Rating:
4.0

We were very happy with the service. Easy access and clean environment. We had an upper unit and the stairs made it a bit difficult. However, we did have an option when we chose our unit. Pleased.

mike f.  |  Overall Experience 
Rating:
5.0

No complaints!

LYNN E.  |  Overall Experience 
Rating:
5.0

We were very pleased with our time renting storage from this U-haul facility. The staff is always friendly and helpful. We will definitely reccomend them and if we ever need storage again they are it

Mary K. K.  |  Overall Experience 
Rating:
4.0

Now knowing that Uhaul will not prorate reimbursable of an early move out has me question what the actual customer relationship this giant company has, and how it can prey on the average storage user.

Geoffrey F.  |  Overall Experience 
Rating:
5.0

My favorite Uhaul place! Employees are awesome... Friendly and always willing to help in any way they can. Being in the military, they even coded my unit so I didn't have to worry about it. Thanks!

Melissa B.  |  Overall Experience 
Rating:
5.0

Kenny and John were both GREAT to work with! They are very knowledgable, respectful and friendly! I would highly recommend this UHaul location!

Gigi V.  |  Overall Experience 
Rating:
4.0

👍

Anthony D.  |  Overall Experience 
Rating:
5.0

I experienced some of the friendliest people representing uhaul at the mobile hwy. Pensacola FL location and the Clarksville wv. A customer couldn't ask for better service.

BRIGGETE C.  |  Reservation 
Rating:
2.0

Paid the extra money to rent a climate controlled room as I have done the last three years so I didn't have to worry about mold and this year when we picked our stuff up it was all COVERED in mold..

Karin D.  |  Overall Experience 
Rating:
5.0

We are extremely please with your services. Thank you!!

Mary K. K.  |  Reservation 
Rating:
5.0

Great facility overall. Staff was great!

Sara M.  |  Overall Experience 
Rating:
2.0

They over charged my by a day that’s bad business if you ask me

rhonda g.  |  Reservation 
Rating:
1.0

My reservation was canceled without my knowledge and when I arrived I was given the option of a unit WITH NO ROOF or a unit half the size of the one I originally reserved.

Hilary A.  |  Reservation 
Rating:
4.0

The unit reserved for me by was not available. However, the gentleman at the Clarksburg location was great! I had to choose a more expensive unit ($30 more) but due to the free month, I took it.

Yann N.  |  Reservation 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane

    Propane service delivered straight to your door!

  • Trucks for Sale

    We have the largest selection in the industry!

Back
To Top