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daniel middlesworthCustomer Reviews for U-Haul Moving & Storage of Carrier Circle
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
When picking up the vehicle, no mention was made of verifying the condition and license plate number before leaving the lot. We received the text, requesting that it be done after we had already driven away. We had to turn around, return to the lot and then do the verification. Had the attendant mentioned it when handing over the keys, it would’ve been helpful.
Christopher McHughEmpty soda cans in truck, seats dirty, did not ride "like a van", bounced like it had a broken frame.
Kenneth ZeskyStaff is rude and commits violations of the law harassing and stalking people.
NICHOLAS HUDSON | Overall ExperienceExcellent location and service, no improvements needed
MICHAEL BEERSNo improvements needed.... my experience was excellent, friendly employees had my work order ready when I arrived , and called when it was done..which was sooner than expected. The hitch looks great on my car and I'm glad I brought it to the Thompson Rd location.
John DeKayMay be a bit more seating for waiting, the bathroom was clean and neat. Other than that nothing….
John KnoxOur gal that helped us Friday was knowledgeable and helpful! She’s a keeper for sure!
David Lamparella | Overall ExperienceExcellent customer service. Could not have been any better!
MICHAEL BEERSService people were helpful. Easy access and clean. Only thing is I was charged for the wrong drop off location and I triple checked to make sure drop off was at Thompson road.
Samantha NuttingThe two Manager at the front desk were great! Quick turnaround and excellent service.
scott sullivanVery accommodating and helpful.
Regina DoviakFront counter people very nice and helpful. I feel like nothing needs to be changed
chester RaynorEverything was great!
DIAMONDL MILESI really appreciate the excellent service!! The personal touch with keeping me informed, and just want to say thank you. You all are an asset to the company.
david kotashJames was very helpful and accomodating. I don't know the name of the other person working with him, but he was helpful as well. I will certainly rent from this location again
Jason WrightThe staff were very helpful. The mobile app didn't save me any time, and the staff had to complete the process.
Timothy JudsonThe equipment used was damaged despite being useful. The personnel at each respective locations were pleasant.
Curtis HickeyNot lie about gas not being at 1/2 tank
SHAQUAN TURKIt is Always a pleasure to rent there and the staff ALL ARE EXCELLENT!!!!!
robert korzuchOnce again, I have had a fantastic experience with this location. JD was very helpful to me when I called in a bit of a panic from 3 hours away trying to help my son. Stephanie was a so great when I got there and I truly appreciate their help. I can't thank them enough for the help and highly recommend them to anyone needing rentals. YOU GUYS ROCK!!!!!!
helen sullivanExcellent customer service.
Evelyn DiazThe gentleman who checked us in was very helpful. He looked at the damage we reported and surmised it was old. We also have a time stamp photo of the hole from when we picked up the trailer.
Helen SullivanReally, nothing. We had a great experience.
ERNESTMARK SCALZETTIGreat staff!!! Friendly and efficient. They made sure I understood how the bike rack works and offered for me to come back with the bike on and they would check it. Outstanding customer service!
virginia welcherThis location is my go to place for trailers. They have a class operation there that is better than any other U-Haul location I've dealt with over the past 50 years
MICHEAL CURRYStaff was very helpful and put us at ease.
PHILIP FRANK ARNOLDJames runs a great facility, he has always been very helpful as well as all his employees. I use this facility for rentals of equipment whenever possible.
Gene Van Camp | Overall ExperienceThe reservation was done by Sadik in Howell, NJ. I never seen such a caring person like Sadik, who tried so hard and long to get the best and the most suitable rental deal for me. It will be because of him that I will always go back to Uhaul. U-Haul company should know what a valuable person they have working for them. He is like an asset to U Haul.
Jeyco ToledoEmployee was friendly & efficient! All good, no issues! Best ever truck rental on my part!
Peter TynanGreat staff and very clean!
James StockerNice guy did a great job explaining everything to me. I’m sorry I don’t know his name he was African American
Latawana Wood | First ImpressionsVan was dirty inside and out, smelled like smoke, and tires were dangerously bald. I pointed out the dangerous tires when I returned it. Luckily the roads were dry. I have rented a lot of uhaul and would not rent from this location again.
CHRISTYLYNN MCFADDENGreat experience and great service. Friendly empoyees.
Thomas MichlovitchLove your girls here
MARY HOVANECStaff at the counter were exceptional. Very professional and informative.
thomas billoneWas close to level on gas. Thought it unnecessary to charge me $18 for fuel
Robert HallahanStaff went beyond what I expected , always helpful and understanding, I would use this facility again and again. Thank you for being great
PHYLLIS REDFEARN | Overall ExperienceWonderful staff went above and beyond!!!! Would give more stars if I could!!!!
Tyrone Riley | First ImpressionsExcellent customer service Thompson Road is east Syracuse New York
lisa azzolinoVery friendly staff fast and efficient pleasure to work with
WILLIAMJOSEPH BRUSHThe Experience great small employee is awesome
David L Etheridge JrThe heat didn’t work. It would come on intermittently, but no heat. With it being 40 degrees out, it got a bit chilly. Passenger door wouldn’t stay closed. Found that out on 690. Had to pull over and address that. Took about 20 minutes. Once I got it closed, my wife would crawl out of the drivers side so we didn’t have to deal with it again. I’d like to speak to a manager. 315-882-3570. Thanks Adam
Adam VanEveryone we worked with was fantastic but
STANLEY Gauris | First ImpressionsGreat staff with so many customers not knowing what they are doing ! They.really help everyone to the best customer service !
MAX DOUGLAS | Overall ExperienceThe facility was well lit & very clean. The entire staff was very helpful & pleasant. We found absolutely nothing wrong with this operation! Thank you to all the people involved!
Debra Coley | Overall ExperienceNothing keep doing what you are doing
Douglas EmersonWish I had picked up the truck from this location. The personnel at the drop off were knowledgeable and fast. Made it seamless dropping off truck.
ABRAHAM SEGARRAin and out on a sunday am. how easy for me.
dAVID bRITTONTruly appreciated renting from UHaul
john born | Overall ExperienceThe only problem I have is the infestation of rodents. I had got a few things (10/23/23) and was greeted my 6-7 mice. I had killed 2, 1 went back in my storage unit & the others ran off. Due to being startled, I drop a box & my great grandmother unicorn snowball broke. I have never seen or dealt with mice in my storage units before & I have rented a storage unit from uhaul like 2-3 times prior to this one. I am so nervous to get the rest of my belongings out, scare to bring the rodents to my new place with me.
Shirelle PerryOutstanding...
Daniel GoverThe person who returned the trailer before me left all kinds of debris in it. Leaves, tile, a lot of nails and screws. The guy was kind enough to clean it for me. Although the leaf blower he was using needs to be replaced it has no power and taped together so he ended up sweeping it.
Angela LaCrossStaff were friendly and helpful.
Chris RicciardielloIt was an awkward experience. When I came back the worker was standing in the drive way staring at me, said he needed the truck then rudely took the keys from me. Didn’t say anything else but continued to stare. It made me uncomfortable
Kassandra HalseyThank You!!
KIMBERLY ANDERSON | Overall ExperienceThe people there are so helpful, I was having a terrible day and they went above and beyond to help.
Katherine VolinoNever put the lockbox on U-Haul. Didn’t have the appliances dolly.?Had to make several phone calls to try to figure out what to do.Was late in my move.
LISA SHERMANNothing, excellent service as usual
VERNON MCQUARRY JRIt rained all day on Saturday, 10/7/23, and all items in the truck got wet.
margaret barnettI would rate excellent, if it wasn't for deceiving, impersonal Jack. Manager Johnson was very helpful, and professional
MARK DE JOHN | Overall ExperienceNothing, everything went smooth
VERNON MCQUARRY JRGreat service from the staff and she even gave me a convenient space
DANIELLE MITCHELL | First ImpressionsThe greatest staff I ever met, within a U-Haul industry. Excellent!
Lloyd Robinson | First ImpressionsIt’s a basic 10 x 10 space, same as most others. Glad I was able to get one
David Vanwie | First ImpressionsSo far I’ve used this facility 2 times and it is the best storage place to use. Lots of room very accessible. Very affordable. 👍🏻👍🏻. I’ll be back next summer
Gary Rowley | Overall ExperienceExcellent customer service
Leshonda Acquah | Overall ExperiencePerson that checked me out was excellent sorry that I didn’t catch his name the entire facility was extremely clean and efficient
Donald Cummings | Overall ExperienceLady at desk was super busy as she was the only one working with a lot of customers however she helped everyone in a timely fashion
Shanette Logan | First ImpressionsI've used this facility twice and both times, they upsold me because even though I made a reservation, they had run out of the storage unit size that I requested and had to give me a larger unit (and also charged me the price for the larger unit.). There is also a mouse problem and there were quite a lot of mouse droppings (along with dead mouse) in our unit.
Alicia Hiller-Mahmoudov | Overall ExperienceRat droppings all over our belongings and in boxes.
Christine Negroni | Overall ExperienceMr. Johnson was great! Walked through how to access facility, security protocols and how to lock the unit. Very detailed and helpful throughout the process.
Robert Stevenson | First ImpressionsVery assistive staff!
KIMBERLY ANDERSON | First ImpressionsJames and his staff were always extremely helpful, friendly and professional.
Kathy Hayduk | Overall ExperienceJames was a very helpful person
Gina Smart | Overall ExperienceI was very pleased with the storage facility and the staff was very accommodating. I appreciate the fact that the facility is climate controlled. I would definitely use UHaul storage again if the need arises and have already recommended it to others
Jeanne Indivero | Overall ExperiencePleasant moving in experience. Stephanie was great!
Jamie Collins | First ImpressionsGreat facility and staff.
Jim Corey | First ImpressionsReserved truck & storage online was told online with reservation 1st month move in was free. Upon picking up truck it took an 1/2 hour to process contract, so I lost 1/2 of rental time. When arrived at storage facility employee was new and left alone in office did not know how assist me. Another employee walked in and was very rude and kept stressing that I was not getting the 1st month free although I had screen shots of my reservation and the info provided via email.
Makeba Bean | First ImpressionsThe only issue I have is the alarm goes off every time I open up my storage room door. I am checked in so I have no idea why ??
Hollie Galusha | First ImpressionsHas been our go-to for storage ever since our daughter started college there. Always available and staff always helpful. Will keep coming back.
Mary Robinson | Overall ExperienceThis was the only facility that had the right size room available at a reasonable cost. It provided inside climate controlled and first floor access and security
Gary Rowley | First ImpressionsService was remarkable and the person who took care of us was wonderful
Donald Cummings | First ImpressionsStaff and GM very nice place was clean
Jerome Williams | Overall ExperiencePete was GREAT! Super helpful and very pleasant. Thank you!! :)
Nicole Corrigan | First ImpressionsOverall great service!
Steve Nadeau | Overall ExperienceI felt confident my items were secure during my storage room rental at the Thompson Road, Syracuse location during my 4 month delay of moving.
Lou Elllen Hobbs | Overall ExperienceMice damaged and left droppings in all of my belongings. I had to throw out clothes, furniture, rugs etc. My child found a dead mouse while moving out of unit and a mouse was live and well when I went to remove my lock and clean unit out. Staff (managers) were not understanding to the situation and did not respond to emails/calls or help in anyway.
Shy Mason | Overall ExperienceAll the employees are amazing!
kristen shelley | Overall ExperienceExcellent service
Gerald sharp | Overall ExperienceI want to commend James, the manager...he was always pleasant & could easily figure out a solution (when the UHAUL 800 number made mistakes, over & over!). He went above & beyond when my moving crew, along with myself, left behind slats for an antique bed. He placed them in a Safe area vs the dumpster.. it took me a couple of days to even realize they were missing. I'd use this facility again in a heart beat. I'd like to mention Jack too...he searched high & low, including the dumpster on my behalf.
RENEE SHIELDS | Overall Experiencemy complaint is the cost.
Kimberly Cunningham | Overall ExperienceWe were able to access what we needed, as well as the movers were able to access what they needed in a timely manner. The price is reasonable and we were satisfied. Thank you so much for what you provide for the community Karyn Herrmann
Karyn Herrmann | Overall ExperienceEmployee Peter Arnold was very very helpful!
lori valentino | First ImpressionsAll I’m waiting for is a free month on my storage sense I used the uhaul and my money back from returning the truck in two hours
kristen shelley | First ImpressionsJames Johnson was a great host!
Gerald sharp | First ImpressionsMr. James Johnson and Ms. Cassy Lopez were exceptionally helpful and supportive during a very difficult period for me. Having left deplorable living conditions with my former roommate and having difficulty finding a new apartment, I spent two months in a hotel uncertain of what the next day would bring. Mr. Johnson and Ms. Lopez were supportive, reassuring and informative. Indeed, they helped me through to the other side. Now I have found a new home and will forever be grateful to the wonderful staff of U-Haul of Thompson Road. Thank You.
Anthony Gonzalez | Overall Experienceprofessional and help entering building
Scott Means | First ImpressionsThe U-Haul team were friendly and helpful.
Lila Nushwat | Overall ExperienceVery professional and Courteous
RICARDO BRUZUAL | Overall ExperienceGreat people
John Kelley | Overall ExperienceMice droppings and my plastic bags were chewed in by mice
James Williams | Overall ExperienceThe staff was friendly and helpful from the start!!!
Clifford Hancock | First ImpressionsThe rent is a bit high
Lenworth Drummond | First ImpressionsEverything was fantastic. The only issue was with a couple of the bay doors not available. It appears they needed repairs.
Richard Carlson | Overall ExperienceEverything worked out great for a 3 month storage
Mary Robinson | Overall ExperienceWe forgot our key James at the Thompson circle location was so helpful
STEPHEN MASTRANGELO | Overall ExperienceIt was a large facility clean environment. The rental rate was better the several other storage facilities in the area. The automatic garage doors were a little problematic Other the that no problems. It was a great service and will use it again.
Gary Rowley | Overall ExperienceWe had a wonderful experience. This was our last move-in at Syracuse so we do not have additional storage needs. We will recommend this facility to others as it is close to the university, clean, and secure. Thank you.
Alicia Cadogan | Overall ExperienceEasy online reservation, smooth check in and the staff was extremely helpful showing me the facility and how to get into my storage unit.
Jesse Jordan | First ImpressionsUsed storage for a year. Great rate, friendly and responsive staff.
Khadean Moncrieffe | Overall ExperienceThe staff was wonderful.! Especially James!
PENELOPE LIMPERT | Overall ExperienceThank you !
jerry ROSS | Overall ExperienceVery helpful staff that took extra time to familiarize me with their facility.
BOC DEROSA | First ImpressionsThis is our first experience with U-haul and storing things for our college age child. I didn't know a lot about the process and James was very helpful.
Megan Blask | First ImpressionsEveryone working there was really nice and helpful.
Casey Kole | First ImpressionsThe facility seems very well maintained and secured, the guy there was very nice and as helpful as he could be being the only guy on. Could tell he was a little overwhelmed but he did an excellent job maintaining professionalism and getting the job done. Could have used a little more guidance on how things work moving forward such as how payment works but it's nothing that we can't call on to find out. Working in retail I try to be more considerate and aware of situations as there are people who are rude and expect "fast food" type service everywhere they go and don't realize things take time and there were a few people like that in the time frame we were there and the employee managed it very well. Overall was a smooth experience.
Austin Yessick | First ImpressionsFriendly, helpful staff.
Christopher Donnelly | Overall ExperienceQuick n easy. Friendly reception, assisted with last minute changes to a larger storage capacity. I love the fact that the storage units are inside n climate control, which by the way, is at an Xtra low cost fee, convient hours of entry, bathroom on site, Loading Carts w/wheels, for usage😊 1st Month free, appreciated the perk. Pricing was a bit lower than the average but very clean and efficient for my personal storage needs. Thank You U-Haul, Your the Best. Thompson Rd Location!
Sondra Scott | First ImpressionsEveryone here is extremely helpful
peter svobodA | Overall ExperienceGreat 👍
MICHAELP PARKS | Overall ExperienceJames couldn't be any more helpful! He is an asset to your company and you should be so grateful he is with your family! I will recommend your facility to everyone. Thanks Bob Prove
robert prove | First ImpressionsJust one incident, where there was a mixup in payments, but Mr. Johnson resolved that and I was very satisfied. Everytime i had to go the staff was excellent, would I use UHaul again, YES1!!
Phyllis Redfearn | Overall ExperienceThere was mouse crap all over my furniture chair.
Paris Baker | Overall Experiencelol the storage facility was okay but the office staff that setup my rental for a truck and units were completely incompetent. I was told I would have a truck drop off and storage unit in Rome Ny. But when I went there they didn’t have any units available. I had to drive another hour to find a unit. That was a huge headache and real pain. I strongly feel your office staff will straight up lie to make a sale. I will not recommend uhaul to anyone.
Chris Strom | Overall ExperienceGreat facility as far as storing your belongings, staff not so much. There were times I came and couldn’t find staff on site for assistance
TAJOURA WALLEY | Overall ExperienceNo complaints. Y'all didn't do anything wrong. The kids that moved back during the pandemic have moved out and taken their stuff with them. Thus, we don't need the space anymore.
James Rada | Overall ExperienceStaff was very friendly and helpful.
Ron Fabiny | First ImpressionsWait times at the front desk were sometimes ridiculously long, but workers were very nice.
KELVIN BOAKYE | Overall ExperienceGreat staff, friendly and helpful
PAUL BOLOGNA | Overall ExperienceDue to the situation at this location (stolen trucks). You did a great job with all the people there to pick up a truck.
La Rue Vines | First ImpressionsAlways a nice experience
Michelle Lojko | Overall ExperienceWonderful. Moved from the Bronx and the experience at that Uhaul location (2800 white plains road) was horrible. This was a refreshing experience .
Khadean Moncrieffe | First ImpressionsI am very happy with my storage unit. And your service man at the counter was awesome..excellent customer service, he should get a raise.
LORIANN MCCARROLL | First ImpressionsBesides the convenience of having a climate controlled storage unit, I think the other part I love is not having to unload in the rain. We have certainly had out share of rain this spring.
IKA KLAPAN | Online Move InI had the best experience at the U-Haul on Thompson road especially with the staff after my move-in date and the manager James made it so comfortable and happy to help during my 5 months using their storage facility. I highly recommend storing your belongings at this location.
SHERRYM GOLDEN | Overall ExperienceComputer system is very slow and not inefficient. The attendant had to keep starting over because it would restart on him. I was there for over an hour. It would also be helpful to be open for the office longer than 7pm. It was an inconvenience multiple times. We had 2 large storage units for about 2 years while our house was being built and everything was great.
RYAN MCCONN | Overall ExperienceStephanie was helpful in getting the truck we needed for the job! Having one month free storage was also a nice added perk of renting a truck. Smooth transitions.
Theresa OBRIEN | First ImpressionsThe employee was very helpful and did a amazing job, multitasking from counter to outside help.
ERICKAA ARGY | Online Move InI stopped in a few weeks ago to reserve a storage unit, and the process was simple. However, when I showed up yesterday there was no reservation to be found. The person helping me (I think her name was Stephanie) got me set up with a storage unit pretty quickly and got me one in a good location, so no harm done. Everything was quick and easy, the storage units are clean, and the carts for moving things are very convenient.
Sadie Smith | First ImpressionsAll the people were helpful
STEVENB SLEIGHT | Overall ExperienceNo comment
mary Lanier | First ImpressionsThe manager and staff at this location are truly caring and professional. I highly recommend doing business with them anytime.
PAUL BOLOGNA | First ImpressionsEvery time I come and rent equipment it is always clean and fully stock with supplies and staff is super friendly
Terry Mermigos | First ImpressionsStaff was extremely helpful and friendly and knowledgeable
Terry Mermigos | Overall ExperienceThe entire staff including the manager James is very helpful and efficient. I would definitely recommend this place to my friends and family
IKAROSA KLAPAN | First ImpressionsFound everything to be clean and convenient
Edward Weeks | First ImpressionsStorage rooms were farthest possible from loading dock, but facility was clean and well managed.
Collin Anderson | Online Move InThey were great! Like new facility
Emily Merriman | First ImpressionsThe staff at Thompson Road were not only very friendly and helpful but they were also accurate and knowledgeable about prices and products. Thank you for making a somewhat stressful move into a great experience... A++
THOMASPATRICK CALLAHAN | Overall ExperienceJames is very respectful, knowlegeable and always willing to help. Good associate
Jacqueline Scott | Overall ExperienceBest uhaul experience yet. I have used a few other uhaul stores in the area. This is by far the best and the most helpful. I will travel the little distance I need to to use this facility again.
Christopher Robbins | Overall ExperienceCustomer service is exemplary!
Debra McClendon-Boddie | Overall ExperienceBetween the facility and the customer service line, I was overall annoyed by the service. I just needed to cancel and get a refund on a storage unit I no longer needed. The first call center rep I spoke to sent a msg to the facility, the facility never reached back out to me. I called back, the next rep blind transferred me to another rep after being on the phone with me for 10 minutes, then the next rep blind transferred me as well. I went to the facility, the rep at the desk did not know how to cancel a storage unit reservation. I've never worked for Uhaul but I was able to walk him through the dashboard to cancel/refund. It took 20 minutes.
Deborah Johnson | Online Move InBest customer service..Great communication and follows thru with their service.
Renee SHATTELL | Overall ExperienceThe marks above say it all. Not one iota of a complaint.
Bradley YOUNG | Overall ExperienceI don't recommend online at all if it wasn't for the guy behind the counter I would of had two useless storage units. If the guy behind the counter didn't catch that the computer gave me 2 5x5 and not a 5x10. Other than that just that other people that have storage there some are friendly but others will block the untire hallway and prevented me from getting to my unit causing me to have to find another way around the main hallway
daniel roberts | Online Move InFriendly people, very clean offices and storage area. No negative issues.
Bradley YOUNG | First ImpressionsBest experience I have had with uhaul.
Christopher Robbins | First ImpressionsThe young lady that checked me in was awesome, knowledgeable and friendly
Gene Van Camp | Overall ExperienceJames Johnson was friendly and efficient. I would rate this experience as a 10 out of 10. This is in complete contrast to my past experience with the facility on Canal street where the staff do not value the Customers time and are inefficient and not focused at all. ie they Stand around talking while the line forms out the door.
Steven Sleight | Overall ExperienceFriendly and helpful staff.
Jonthan Snow | First ImpressionsA very well ran and clean facility
michael FRISBIE | Overall ExperienceThis is the 2nd year we have used this facility for our daughters dorm storage. We are very pleased with the location and cleanliness of the place. We will be back again this year after schools done.
MICELLE LOJKO | Overall ExperienceMy storage was not as secure as I had hoped . My soon to be ex-husband seemed to be able to enter , take and or move things out of it, (nothing in my storage belongs to him ) and he did not have a key or permission from me to get into it.
Robyn Mitchell | Overall ExperienceI was very disappointed in the fact that I was required to pay for the complete month when we only were in the unit for 6 days of the month. I realize it probably is covered somewhere in the small print of the contract. But to me is a very dishonest business practice to charge for time not used. Many other providers would pro-rate the fee by amount of days used. I will strongly evaluate if I ever use U-Haul again.
Randy Morris | Overall ExperienceStaff was super polite and helpful. Storage unit was clean and easily accessed. Truck was easy to drive and readily availabe.
Gretchen Heister | First ImpressionsThe best service at the most difficult times.
Alexis Sinclair | First ImpressionsI have no complaints about the staff. Both of my visits to the facility they have been helpful and professional. It also appears to me to be a well kept facility. My only complaint is that both times I have gone they seem to be having system issues causing everything to move very slowly, having to re-enter information because the system is not cooperating, etc. This lead to long wait times and I have to imagine your employees and other customers get frustrated. You really need to fix these system issues!
Brystal Nichter | First Impressionscouldn't have been better.
David Wede | Overall ExperienceFriendly and efficient- great operation!
linda antelmi | Overall Experienceeveryone was courteous and professional. very pleased.
David Wede | First ImpressionsThe representative we worked with was fantastic, friendly, and got our move going smoothly for us. The free month of storage has no strings attached, and is a godsend.
kristen squier | First ImpressionsYour personal were pleasant and helpful.
PAUL SLAZIK | First ImpressionsThe facility is clean. The staff was professional.
James Rada | First ImpressionsBest, cleanest, nicest employees!
Kori Sickles | Overall ExperienceThe staff at the Thompson Rd location is always amazing.
Linda Carter-Mann | First Impressionsvery clean and well lighted and secure. had an issue when trying to close out our unit but problem was taken care of quickly
Michael Alfieri | Overall ExperienceNot at this time.
Lila Nushwat | Overall ExperienceVery helpful, great location and facility
marta rose | First ImpressionsGuys were pleasant n professional..will definitely be back if I ever need to move again or to rent a storage unit...place was clean n nice...I'm a very happy customer!
Faith Stevens | Overall ExperienceI loved everyone I worked with for this. Moving is a stressful process and the folks at the carrier Circle U-Haul made it way less stressful for me!
Steven Middleton | Overall ExperienceThey are the best !!!! 👍😊 Thank you so much!!!
Lilibelle Taha | Overall ExperienceSlow service, never enough employees to assist, overpriced
gary bettinger | Overall ExperienceThe guy who help was great, made my day with how easy he made it for me after the day I had been through already. Hands down the absolute best experience I've had with uhaul in 20yrs! Thanks You!⭐⭐⭐⭐⭐
Chris Mayorga | First ImpressionsVery Happy with the storage unit
Michelle Lojko | Overall ExperienceVery helpful and very knowledgeable and so nice! Thank you!
Lilibelle Taha | First ImpressionsStorage rates are ridiculous. They dont prorate so you lose out money if you move early.
Teniesia Hudson | Overall ExperienceWe greatly appreciate the free month that same with a trailer rental. It was a life saver!
Susan Rizzo | Overall ExperienceI did not get the name of a gentleman who took care of me, but he was extremely helpful and patient. Very informative as well. Very positive experience.
izabela Jaremko | First ImpressionsGreat customer service and immaculate premises.
Susan Rizzo | First ImpressionsI am very happy with the service I received at U- HAUL. THEY ARE GREAT.
mellisa cole | First ImpressionsWill be using this facility again for storing my daughter dorm room stuff that doesn't need to come home with us.Kori was very helpful and very nice.
Michelle Lojko | First ImpressionsWe used a brand new Uhaul storage place so it’s very clean and all of the staff are friendly, helpful and kind. It was the one nice part about moving.
susan carey | Overall ExperienceKori Gray was very helpful and professional. The facility is clean and dry.
susan baldigo | First ImpressionsMove in was swift and easy :) .
Oretha Sekyere | First ImpressionsGreat Experience and very nice worker at the Syracuse drop off. Would definetly use again.
Owen McVeigh | First ImpressionsCorey was extremely helpful during my visit and went above and beyond in providing excellent customer service. I couldn’t be more pleased.
Jackie Brownell | First ImpressionsThe gentleman was very helpful on helping me pick the right size unit for what we needed. We appreciate all his help. He was very friendly. Great Work.
Carlotta Beaudion | First ImpressionsStaff was excellent
LINDA COON | Overall ExperienceThe people that work there are very help full. Will use this facility again.
david cranson | Overall ExperienceThis has become my favorite UHaul store. Everyone that works there has been so nice and extremely helpful! I moved out of state but I still recommend that particular store to my friends back in Syr
Heather Gorham | Overall ExperienceI would highly recommend Uhaul of Carrier Circle. The facility was extremely clean and well maintained. The staff were very helpful and friendly.
Patricia Thon | Overall Experience