Customer Reviews for U-Haul Moving & Storage of Canton

3,800 reviews

2127 Marietta Hwy   Canton, GA 30114

(770) 704-9028

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(770) 704-9028

2127 Marietta Hwy
Canton, GA 30114

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

George D. 
Rating:
4.0

Customer did not leave a comment.

Dimeterie A. 
Rating:
3.0

Customer did not leave a comment.

andre A. 
Rating:
5.0

Super awesome

Christian H. 
Rating:
5.0

Equipment was available as reserved. Return was easy after hours on Sunday!

Robert G. 
Rating:
5.0

Customer did not leave a comment.

Sheree R. 
Rating:
5.0

Customer did not leave a comment.

Brian B. 
Rating:
5.0

Customer did not leave a comment.

LaTarsha J. 
Rating:
5.0

Customer did not leave a comment.

Phillip S. 
Rating:
5.0

Nothing u did great!!

REBECCA S. 
Rating:
5.0

Great experience

TeDarian J. 
Rating:
5.0

Rent the trucks out for free i guess because this location had EVERYTHING under control. Treated me good. No issues at all

Michael L. 
Rating:
5.0

Customer did not leave a comment.

Christian H. 
Rating:
5.0

Customer did not leave a comment.

Marci H. 
Rating:
5.0

Customer did not leave a comment.

Benjamin E. 
Rating:
5.0

Charlie went above and beyond. I'm grateful and they did a wonderful job.

Jodi S. 
Rating:
5.0

Customer did not leave a comment.

Christopher H. 
Rating:
5.0

Customer did not leave a comment.

Bobby R. 
Rating:
5.0

My go to rental location, every time.

Steven D. 
Rating:
5.0

Customer did not leave a comment.

LOGAN S. 
Rating:
2.0

I returned the vehicle with the same amount of gas it had when I got it, and was charged to fill it up after. I had requested and paid for a utility dolly that I was ASSURED we be in the vehicle, as I have experienced this issue before, it was not in the vehicle and I did not get the charge removed from account.

Jay C. 
Rating:
5.0

Customer did not leave a comment.

Emily W.  |  First Impressions 
Rating:
5.0

Some of the greatest people I've ever met made it all very easy on me. Thank you again

james T. 
Rating:
5.0

The employees were extremely well knowledge with their equipment that they were providing to us to rent. The employees were very friendly and professional, and they even welcomed us back. The equipment that we rented was well-maintained and of course we will always return back to this location of U-Haul because The customer service that we receive is wonderful.

Tonya B. 
Rating:
2.0

The U-Haul location where my items were delivered, consist of two separate U-Haul businesses with different closing hours. I called 24 hours in advance to have my you box set outside, ready for me to pick up my items. That had not been done. Although they immediately pulled it out for me, I was not informed that the closing time of the area where my UB was stored was much earlier than the regular store hours, so I was rushing in order to get my items pulled out.

Sean E. 
Rating:
5.0

Fix the outside rear view mirrors. They are stuck and will not adjust.

alfred B. 
Rating:
5.0

Customer did not leave a comment.

Michael A. 
Rating:
5.0

Customer did not leave a comment.

Shelby J. 
Rating:
5.0

Customer did not leave a comment.

Gary M. 
Rating:
5.0

Customer did not leave a comment.

ROBERT B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shane R. 
Rating:
4.0

Customer did not leave a comment.

Tim G. 
Rating:
5.0

I use this location ALOT because they are so friendly and helpful

Glenda N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL L. 
Rating:
5.0

Customer did not leave a comment.

Luke S. 
Rating:
3.0

There was a vial of testosterone found in the floor, this is a class 3 drug, if my son had been stopped and they found it, he would have lost his CDL, when I told the guy at return, he apologized, he did not understand the seriousness of the matter, I spoke to Charlie the mgr yesterday, only hot apology, this was a very serious matter

Myra T. 
Rating:
4.0

The outdoor pod that we rented for alsmot 3yrs was convenient, especially since we could drive up to it (used it for real estate needs-signs, supplies, etc). However, the wooden door on the unit started to rot/deteriorate so we eventually had to move units (11/23). We were promised moving help by UHaul but on moving day, they did not show. We had to move everything ourselves. However, they did reimburse our rent for November. By Jan '24, UHaul was under new management & decided to eliminate our pods altogether! We wanted to stay but there were no 1st floor units with drivable accessibility available for us so we had to move to a different facility. However, Uhaul was kind enough to reimburse our rent for January. While it was super inconvenient to move 2x in 3 months, the staff did all they could. We would recommend the facility to others!

Emily H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

Customer did not leave a comment.

Doug L. 
Rating:
5.0

Customer did not leave a comment.

Gary M. 
Rating:
5.0

Everyone at this location was very polite and made my renting experience easy and effortless.

Snitia D. 
Rating:
3.0

Says online check in and i thought contactless but we had to go in. I don't think we went that far but we owed $102 for 7 hours. Not sure that is worth it.

William E. 
Rating:
5.0

Customer did not leave a comment.

LILLIA L. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
2.0

Cut my finger in the trailer wires, they guy knew they were like that because he said he cuts his hands on them every time. That's crazy- it needs to be fixed, not acceptable.

Alena L. 
Rating:
5.0

Customer did not leave a comment.

Cliff P. 
Rating:
1.0

The manager for this facility is horrible. Rented a trailer from them one time, their employee damaged our vehicle, he admitted it to me then went back on it of course the video surveillance disappeared. Over $6,000 worth of damage. Never could get any decent help from this staff… moved out never received a receipt showing my account was closed! Run away from this storage facility, Extra Space is down the street, much nicer, clean and excellent too!

Paula L.  |  Overall Experience 
Rating:
5.0

I love this location I have used multiple times. I will continue to use it. It's the only one I trust everybody is so friendly. Prices are good. People Are helpful.. And trucks are clean.

Jodi F. 
Rating:
3.0

Requested Ford transit cargo van , printed and signed paperwork for the Ford, then they could not locate it and didn't seem to really care looking for it and gave me the smaller GMC.

MICHAEL M. 
Rating:
4.0

The staffers were very helpful throughout the entire process. Keep up the good work. Joe

Joseph M. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
5.0

Customer did not leave a comment.

Ryan C. 
Rating:
5.0

Customer did not leave a comment.

Sergil M. 
Rating:
2.0

I was given no key for the lock on the back of the truck. The back of the truck had a leak from the truck's roof, causing my belongings to get wet and quite possibly become damaged. This truck needs to be removed from the rotation and repaired.

Jake W. 
Rating:
5.0

Customer did not leave a comment.

Tamaurice T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bradley N. 
Rating:
5.0

Customer did not leave a comment.

Trisha W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas W. 
Rating:
5.0

Customer did not leave a comment.

Shane R. 
Rating:
5.0

Professional team at this sitev

david K. 
Rating:
5.0

Customer did not leave a comment.

Glenda N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Craig K. 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
Rating:
5.0

Customer did not leave a comment.

Elsa S. 
Rating:
5.0

Customer did not leave a comment.

Stanton F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Francisco M. 
Rating:
1.0

The counter employees were obviously not happy and mad either show. They have absolutely no business in a customer facing position. They double charged me and acted like I was a nuisance for asking for the double charge to be refunded. Just an overall terrible experience.

Ralph W. 
Rating:
5.0

Customer did not leave a comment.

Shane R. 
Rating:
5.0

Great service helped us make a future reservation.

Michael K. 
Rating:
5.0

Customer did not leave a comment.

Keith C. 
Rating:
5.0

Customer did not leave a comment.

Cary B. 
Rating:
5.0

Customer did not leave a comment.

TIMI S. 
Rating:
5.0

The truck was clean and did the job we needed it for but the truck needs to be taken off the road. It had over 125,000 miles and you could tell it. The drivers seat was so worn on the left side that you leaned against the drivers door when you drove it, the transmission sounded like it was on its last leg(shifted very bad). There were around 100 X decals that marked all the dents and scratchs on the truck. I have rented several truck over the years and this was the worst that I have ever had.

Earlene S. 
Rating:
2.0

Storage unit leaked and damage some of my items. But overall all wasn’t a bad experience other than it being expensive and waiting forever to get help.

DANIEL B.  |  Overall Experience 
Rating:
5.0

Peter called to check on me

Linda M. 
Rating:
5.0

Customer did not leave a comment.

Ronald F. 
Rating:
5.0

Customer did not leave a comment.

James M.  |  First Impressions 
Rating:
5.0

The 6x12 trailer is t really a 6' wide trailer as the wings in the back cut it down dramatically.

Scott H. 
Rating:
5.0

Customer did not leave a comment.

Jorge O. 
Rating:
5.0

Only problem was a dirty windshield (inside) but truck was great!!

CHRISTOPHER H. 
Rating:
5.0

Customer did not leave a comment.

John R. 
Rating:
5.0

Customer did not leave a comment.

Shane R. 
Rating:
5.0

Customer did not leave a comment.

Justin S. 
Rating:
5.0

None

BERNARD A. 
Rating:
5.0

The service was great!

Jennifer H. 
Rating:
5.0

Excellent and fast service.

Joe C. 
Rating:
4.0

Customer did not leave a comment.

Todd C.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Elsa S. 
Rating:
4.0

The service reps I had interacted with were the best part honestly. Of course they were professional, but they also made for very human interaction (which is exceptionally rare around the holidays.) My truck also had some minor issues in connecting to the trailer electrically, and the attendant working waisted no time in jumping in to trouble shoot and help come up with a solution on site when he very easily could've sent me away. Definitely coming back to this location for my next move.

Aaron A. 
Rating:
4.0

Customer did not leave a comment.

William C. 
Rating:
5.0

Customer did not leave a comment.

CARRIE V. 
Rating:
5.0

Fantastic Service Experience

Eric R. 
Rating:
1.0

Cody was a complete Jerk. I called to get a problem resolved and guess there were too many 23 year old males in there working behind the counter to be professional, instead he had to show he was Alpha...called uhaul 1-800 customer service and they got my situation resolved. I can see why they have a new manager coming aboard at this location.

Laura G. 
Rating:
5.0

Customer did not leave a comment.

Elsa S. 
Rating:
5.0

Customer did not leave a comment.

Rodney B. 
Rating:
5.0

Customer did not leave a comment.

bill T. 
Rating:
4.0

Get new equipment. Lock did not work and that truck has seen better days.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Shane R. 
Rating:
4.0

Customer did not leave a comment.

charles R. 
Rating:
5.0

Customer did not leave a comment.

Jorge C. 
Rating:
5.0

Customer did not leave a comment.

Jacqueline H. 
Rating:
5.0

Customer did not leave a comment.

Sylvester W.  |  Overall Experience 
Rating:
4.0

This location was not my original pickup place. Original location was closed and the truck was locked inside a gated inaccessible area behind the business. Had to contact a Uhaul rep who found me a truck at 7:30 on Friday night that I could check out online. Got a longer larger truck for same price for the inconvenience.

Greg O. 
Rating:
4.0

The truck was great and the transaction and waiting times were quick and easy. The experience would have been perfect with a big smile and a "good morning" from the staff.

David B. 
Rating:
5.0

Awesome service! The whole staff really takes care of the customers! This location will be my go to place!

Cory C. 
Rating:
5.0

Customer did not leave a comment.

Andrew W. 
Rating:
5.0

The employees were very friendly and helpful. They did a wonderful job

Quandra H. 
Rating:
5.0

No improvements needed

kevin C. 
Rating:
5.0

David was great showed me both trucks and glad I went with his suggestion on the van.

Leonard S. 
Rating:
5.0

Customer did not leave a comment.

Shane R. 
Rating:
5.0

Customer did not leave a comment.

david S. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
2.0

I moved into a newly built outdoor storage unit. I placed a 60” flat screen television against the back wall covered by a blanket. At some point, it seems as though the unit shifted on its foundation, crushing the frame against my television, which smashed the screen. I was quite upset about this. Also, the unit was infested with stink bugs upon move out and all cloth items were moldy. This unit is not sealed from moisture and pest intrusion. It served my needs, but I was very disappointed about my television and the need to fumigate and clean all of my items that I removed upon move out.

Chris E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lashonda W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Greg S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eleanor S.  |  Online Move In 
Rating:
5.0

Good group of folks working here. Very helpful. Facility is secure and well maintained.

Teresa A.  |  Overall Experience 
Rating:
5.0

Other than cost I love using the facility. Always clean and easy to get in and out of.

Stacey G.  |  Overall Experience 
Rating:
5.0

Management and staff are very helpful and wonderful to work with.

Dusty H.  |  Overall Experience 
Rating:
5.0

Everyone there was so nice and helpful!

Jonathan H.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Robert E R.  |  Overall Experience 
Rating:
1.0

I have had multiple situation with the on-site manager. I’ve been locked out of my unit multiple times with balance paid. There is only one staff member and that is the woman is Britney. She is very awesome and this is a true definition of customer service. The rest of the workers need to go back to training and he needs a new manager because Mr. Hart is fairly rough around the edges. Also, my items were mold an mildew and I’ve always had issues with the rent every single month!

Shunika T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nancy W.  |  First Impressions 
Rating:
5.0

Thank you for everything!

donovan d.  |  Overall Experience 
Rating:
5.0

Even when i used bathroom, it was clean and had toilet paper

Mary Ann H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jolie P.  |  Online Move In 
Rating:
5.0

I can’t say enough about U-Haul moving and storage! The staff goes above and beyond . Everyone there is friendly and welcoming. I got behind on my storage locker , and they worked with me to help me get caught up. I have rented trucks several times from them as well. The equipment was always clean , safe, and easy to use. I would recommend them to anyone needing storage or truck rental. This is by far the best facility in the Canton area.

Lorraine R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephanie H.  |  Overall Experience 
Rating:
5.0

Brittany was amazing!

CARMEN C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANDREW C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mark n.  |  First Impressions 
Rating:
4.0

Good people and a nice store.

James J.  |  Overall Experience 
Rating:
5.0

Great staff as well as great experience calling the Uhaul operators

Huntley A.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Stacey G.  |  Online Move In 
Rating:
5.0

Great facility and staff - everything I needed!

Drew C.  |  Overall Experience 
Rating:
5.0

The blonde female who works there us absolutely amazing, hard working, helpful, gives wonderful customer service and needs a raise!

Erin W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia C.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

ALAINA P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ryan R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARCIA M.  |  Overall Experience 
Rating:
5.0

Cody was super nice and helpful!!

Elaine S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Leslie R.  |  Overall Experience 
Rating:
5.0

Thank you for providing me this storage for the past couple of years. Excellent service

Louis G.  |  Overall Experience 
Rating:
5.0

Easy to use, quick and to the point service.

Jaclyn B.  |  Overall Experience 
Rating:
5.0

Very quick and easy to rent a unit. Liked ability to see size of units available in the showroom. Love the 24 hour access.

Drew C.  |  First Impressions 
Rating:
1.0

The truck I reserved wasn’t available when I showed up, then the truck I finally got had a lock on it from the previous renter with no code given to me. We couldn’t get into our unit because the doors didn’t recognize the code and we had to wait an hour for someone to come help. Would not recommend and will not be using in the future.

Candice G.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

DANNY G.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Brock F.  |  Overall Experience 
Rating:
5.0

Very well cared for attentive to customer needs

Sanda K.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Craig M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Leonardo L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHARON M.  |  Overall Experience 
Rating:
5.0

Well kept and a safe location. Will definitely refer friends to this facility

NATONYA H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JASON H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrica P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DARRELL B.  |  Overall Experience 
Rating:
5.0

Great facility with helpful and friendly staff

NATONYA H.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Grace C.  |  Overall Experience 
Rating:
3.0

Everything had stink bug in all my boxes and now have to wash all my clothes and bed clothes because they stink . and they have got on the house

NENA W.  |  Overall Experience 
Rating:
3.0

Sensor lights r a giant pain. Trying to find something is cause for bruising and tripping over stuff. Won't recommend for that reason.

Holly C.  |  First Impressions 
Rating:
5.0

This u-haul storage is one of the best I have seen

James H.  |  Overall Experience 
Rating:
5.0

First of all your Team is very "Attentive" and is helpful in a very "Stressful" time. Caleb checked us in and we were ready set to go with the moving process, and before that cody and Derrick made sure that everything was set up for the move. **** Thank You guys for making this a very Smooth Move. *** I will definitely be referring you to others !!

Nancy S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kaleb F.  |  Overall Experience 
Rating:
5.0

I now have four units at this location so I think it’s great

Jodi G.  |  First Impressions 
Rating:
5.0

I had a storage unit for myself I have one for my mother-in-law and I also purchase a hitch for my van. Every time the staff was excellent the store was clean very happy I will recommend

CHRIS D.  |  Overall Experience 
Rating:
3.0

Access door was broken. At least there were 2 ways in.

CAROLINE R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John K.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Bryeanna H.  |  Overall Experience 
Rating:
5.0

Kody/Cody was very professional and very helpful.

Patrica P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lance J.  |  First Impressions 
Rating:
5.0

I have no complaints with anything or anyone at the storage facility they were always friendly and helpful all my things were as I left them when I moved them out. If I ever need a storage and can I would be glad to use them again.

David T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cristy P.  |  First Impressions 
Rating:
5.0

Great service, great people and secure storage. Would use U haul again.

Don M.  |  Overall Experience 
Rating:
5.0

Wilson and the staff were outstanding in every way. It was a great experience

Michael S.  |  Overall Experience 
Rating:
4.0

Good facility

Cheryl B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David T.  |  First Impressions 
Rating:
3.0

Everything was fine until I was forced to move my belongings out of my unit because my unit was needed for an air conditioner. This was extremely poor timing for me and a huge inconvenience. I was offered an outdoor unit in exchange for my indoor unit which was also unacceptable. On the day I came in to question all of this I was greeted by a very unprofessional woman named Brittany who was sucking on a vape stick. When I explained the very bad timing for me to have to deal with moving my things and suggested Uhaul move my things to another unit for me since my moving was due to them, she responded with "that's not my job description". Regardless if its her job description or not she was extremely unprofessional. Overall the unit was fine, I paid that place over $7,000 in storage fees and never had an issue until I was evicted for an air conditioning unit. Very unhappy. Will not recommend.

Teffany S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Don M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Suwanna J.  |  Online Move In 
Rating:
5.0

Nice kids lol

Todd P.  |  First Impressions 
Rating:
5.0

Wilson and staff are outstanding

rita S.  |  First Impressions 
Rating:
5.0

Very convenient, friendly and knowledgeable. Well lit and clean. It's always a pleasant experience.

Ellen R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DIONNA R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William B.  |  Overall Experience 
Rating:
3.0

Since u all went up on my storage I couldn't keep up with the payment so I lost my stuff thanks a lot

Carol M.  |  Overall Experience 
Rating:
4.0

U-Haul truck rental employees were superior. Storage rental was above average & helpful. Will use again.

Gwen J.  |  Overall Experience 
Rating:
5.0

The GM Wilson Hart and Britney were extremely helpful. They went above and beyond to help with my storage situation. I was able to downsize my storage unit no hassle. I highly recommend this location.

ISAID G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steve L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard S.  |  Overall Experience 
Rating:
1.0

The young gentleman in the front office were not friendly not professional could not answer any questions about the billing no equipment to move out of the unit

Stephen S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sherry C.  |  Overall Experience 
Rating:
5.0

I loved the young man who assisted me . I was a little concerned about location in late hours . Apart from that experience was excellent 100 . He was polite respectful and so very helpful. I look forward to working with you guys again .

LILLIA L.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Sheena B.  |  Overall Experience 
Rating:
5.0

Uhaul staff very helpful and friendly.

daniel r.  |  Overall Experience 
Rating:
5.0

I needed temporary storage for a few months for a move and they made my transition smooth and easy. Also, they were less expensive than many other storage units in the area. I would definitely use them again.

Boston D.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Racquel G.  |  First Impressions 
Rating:
5.0

The customer service was stellar and rates affordable. Thank you so much!

donovan d.  |  First Impressions 
Rating:
5.0

Wilson and Kody very willing to help. Associate Brittany very pleasant and helpful as well.

Bruce R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paul H.  |  Overall Experience 
Rating:
4.0

Friendly

Cheryl B.  |  First Impressions 
Rating:
3.0

Stored my RV under your shelter for 4 years. Complained on numerous times about the mud that kept washing in causing 2 inches of mud around my RV. I would have to shovel myself the mud so I wouldn’t track it into the RV. I even had to put the tires on boards to keep the mud off the tires. Nothing was ever done.

Robert W.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

ricardo j.  |  Overall Experience 
Rating:
5.0

Expect for the price everything was Great

Nathan s.  |  Overall Experience 
Rating:
5.0

Your staff was very helpful writhing my move from another state.

tom w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sanda K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Terry D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

cristy p.  |  First Impressions 
Rating:
5.0

Staff is very friendly. Third time doing business at this location staff is always in a great mood and very helpful. Answered all my question. Very professional!

LUIS M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James G.  |  First Impressions 
Rating:
5.0

The only "complaint" I have is that the price kept increasing. However, as a single female, I didn't mind paying a little more to have access to what I consider a secure and safe facility.

Heather M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wendy W.  |  Online Move In 
Rating:
5.0

Uhaul actually help save my life because I am a domestic violence survivor!

MIA R.  |  First Impressions 
Rating:
4.0

Only problems I had were just the website had misinformed with what was available and clerk told me they didn't have a unit which wasn't true but they fixed the issues. I would've given excellent if the process was smooth.

KENNY W.  |  First Impressions 
Rating:
5.0

I'm very happy with the service center my storage unit the employees very courteous when I moved units. They assisted me with that. Above and beyond. I highly recommend this center to everybody.

CHRIS D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gary M.  |  Overall Experience 
Rating:
1.0

I had valuable items destroyed at this storage and was treated badly when I brought it to the attention of the Manger there. I spent a lot of money there. All to be treated as if I was out to scam the company. Last straw was when I went to clean out my storage they had a company lock on my door and I asked if I owe the lady at the desk stated I do not but she nor the manger could explain why the had locked my unit out. I closed out the unit and the manger called me to tell me he will not rent to me anymore. Wow!! Is all I can say.

Linda W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAWN W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAWN W.  |  First Impressions 
Rating:
5.0

Great but too expensive. Moved belongings elsewhere.

Amanda H.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Sarah B.  |  Overall Experience 
Rating:
5.0

He was an absolute delight I was already having issues because for some reason they merged my reservation with my uncle’s name and I wasn’t able to get my reservation so he gave me the storage unit and put it under my name and is extremely nice about it And super helpful he did his best to try and accommodate my needs and explain things through for me

Corrine G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John L.  |  First Impressions 
Rating:
5.0

Easy, convenient, clean

Beth N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Todd A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas S.  |  Overall Experience 
Rating:
1.0

I’ll never ever use tht facility again cause the office is unorganized!!

Gary W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RYAN B.  |  First Impressions 
Rating:
5.0

Great job

LISA R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jamie S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Justin B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Hershel L.  |  First Impressions 
Rating:
4.0

There was confusion often between store staff and your online billing system. I would pay online but would get calls from the store asking for payment. We were also locked out of our unit for nonpayment and we had made the payment.

Jack W.  |  Overall Experience 
Rating:
5.0

Was able to get a unit same day as when we traveled to their office with first month free. Also got an upgrade a few days later when a bigger unit became available.

Frank B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Zach S.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Stephen S.  |  First Impressions 
Rating:
1.0

Staff rude. Storage areas cluttered and filthy.

ROBERT D.  |  Overall Experience 
Rating:
5.0

.

Mya M.  |  First Impressions 
Rating:
2.0

I had a trailer and that area is horrible

Keneth M.  |  Overall Experience 
Rating:
5.0

I put several items on the loading dock because i was denied acess and had to pick up my handicapped 5 year old, when i went back a couple hours later everything was gone. I discussed the situation with a staff member who said he would inquire about it and pull video. i still have not heard anything so i guess i will call the police tomorrow and let them request the footage. rich kologe 470 390 2873

RICHARD K.  |  First Impressions 
Rating:
3.0

I still don't know if the trailer i rented has been officially checked in to this location. I dropped it off at 630 yesterday and the staff told me to do a self check in. He gave me some information but it was not helpful. I've created an account but there are no options to do a self check in???

David P.  |  First Impressions 
Rating:
1.0

My storage room flooded and damaged a lot of my things and the manger stated they are not liable. It rained in a climate controlled storage inside the building. I will see them in court. I was not in the unit a whole month.

Linda w.  |  Overall Experience 
Rating:
5.0

Great staff. Very clean and well kept building

jerry g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cletus M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Madeleine C.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

ROBERT D.  |  Online Move In 
Rating:
1.0

The staff was great. My issue is with the area where I stored my camper. The gravel is not graded evenly. The bus parked next to me cannot park all the way back in his spot. This is due to the giant HOLE in the ground. The area was difficult to move around in as well. This is way to much money for such a badly maintained and sized area. I moved here only because my existing place is doing construction and I cannot stay there anymore. All other areas I tried were full. I will be moving out of here asap. The rest of the facility looks great.

Keneth M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rex K.  |  Overall Experience 
Rating:
5.0

Great staff and unit..

karen w.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Suzanne S.  |  Online Move In 
Rating:
4.0

My experience was very good and I would especially like to recognize Cody for his exceptional customer service. The only thing preventing me from giving perfect scores across the board would be the location and placement of parking signs and space barriers that sometimes were difficult to navigate around as we parked our rig. We have a very large (42’) RV and need as much wiggle room as possible to park and store it. But that’s it. We are changing storage facilities primarily due to a covered spot having come available elsewhere. Thank you!

Tom B.  |  Overall Experience 
Rating:
5.0

We were very satisfied with our experience at U-Haul in Canton. The Managers and associates were always friendly and knowledgeable and had good customer service skills. The only issue we ever had was finding a rolling cart to use in the storage area. Both times this occurred the desk associates quickly brought us one. Thank-you!

Patti F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adrian L.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Dale J.  |  Overall Experience 
Rating:
5.0

Everyone is always helpful and polite at this location.

Andrew K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MATT R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Beth N.  |  First Impressions 
Rating:
5.0

The manager and team went above and beyond customer servive exceellence. They took the time to accommodate me when I rented the wrong size truck and as I moved out of storage. Just so thankful for this great staff. Highly recommend Uhaul Marietta Hwy Canton GA

Angela J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stuart B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ELVIASOL R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrianna H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer T.  |  First Impressions 
Rating:
5.0

Very helpful good people

Kathy T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cliff b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrew K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RODRIGO S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul H.  |  First Impressions 
Rating:
5.0

Very helpful staff, easy process to rent a parking lot. Thank you!

Vladimir M.  |  Overall Experience 
Rating:
5.0

The staff has been wonderful! Excellent customer service! Definitely I will recommend!

Claudia E.  |  First Impressions 
Rating:
5.0

Cody was extremely knowledgeable and helpful. He went above and beyond while helping us select a storage space for our RV, including making a special trip to their back lot to take photos of available spaces and then texting us our options before finalizing our reservation.

Tom B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANNA P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

S Carolyn P.  |  First Impressions 
Rating:
1.0

when I closed my account, I mentioned that something had fallen from the ceiling (liquid & some turn crusty). That it had damaged my furniture. I was told that this was true, that management knew. I was then told that a manager would get back to me, but no one ever got back to me. I want compensation. If you knew this, why weren't we ever warned?

SUSAN S.  |  Overall Experience 
Rating:
5.0

Very helpful! Thank you!

Jill F.  |  Overall Experience 
Rating:
5.0

Very customer friendly staff. Clean equipment.

Ebenezer A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Rita C.  |  First Impressions 
Rating:
5.0

All of the employees are excellent that I have dealt with at your store. The young man that helped us yesterday toured us through the area until we found what we needed. He even went back and made sure we were able to access the building without difficulty.

Patti F.  |  First Impressions 
Rating:
5.0

My work truck stayed secure and safe each night without any worry of something happening to it. Any issues with parking spots were addressed promptly.

brett l.  |  Overall Experience 
Rating:
5.0

Although the size unit I reserved wasn’t available upon arrival, the staff went above and beyond to get something comparable for me. They were extremely friendly and professional and I appreciated their willingness to work the issue out. Thanks guys

Sandra V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeff A.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

MICHAEL W.  |  Overall Experience 
Rating:
4.0

I was told that I would be able to access my unit a few moments after I purchased it. But when I went back 4 hours after I was not allowed access into the building.

Bryeanna H.  |  First Impressions 
Rating:
5.0

Thanks

Raymond L.  |  Overall Experience 
Rating:
1.0

my whole experience was terrible......................

Ann D.  |  Overall Experience 
Rating:
5.0

Staff is very professional and helpful! This facility has the best employees of any business that I have had dealings with lately!

Lawrence S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Zach S.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Lee Ann B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pamela L.  |  Overall Experience 
Rating:
5.0

One of the best U-Haul facilities I have every used.

Gene W.  |  Overall Experience 
Rating:
1.0

Very rude people and the GM is not a fair person to deal with and his employee Cassie had no clue of what to do. Any question I asked the response was I don’t know , I will have to ask some one or let me call the GM. Feel free to call me if this is a real process my cell is 816-262-4859 Danny McKinney

Danny M.  |  Overall Experience 
Rating:
1.0

The outside storage parking lots are gravel not paved. There are no cameras to watch your property. There is also NO electronic gates with passcode to enter. Then there's a padlock that is used by everyone to access. This means previy owners know the password. Totally unsecured!

Shawn H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Justin B.  |  First Impressions 
Rating:
5.0

Wilson is great and truly knows the meaning of customer service. Please give him a raise, he deserves it. I am not kidding and I do not know him personally. Gene Wesley

Gene W.  |  First Impressions 
Rating:
5.0

I would give this store a better rating if they had one better then excellent. These young men went over and beyond to help me out. I cant THANK THEM ENOUGH for all the help they gave me.

Sandra B.  |  Overall Experience 
Rating:
5.0

Cory was very professional and helpful. He’s a great asset. Thanks.

robert c.  |  First Impressions 
Rating:
5.0

Very helpful. Excellent Customer Service!!

DEBRA W.  |  First Impressions 
Rating:
2.0

While the facility and staff were good. The pricing is way too high on storage. I was able to get an exact size closet for less than half the price I was paying at a local competitor.

David P.  |  Overall Experience 
Rating:
3.0

Where my units were located there needs to a better light motion detector.

Deajada S.  |  Overall Experience 
Rating:
5.0

All personnel were very courteous and polite. As well as helpful.

Barbara B.  |  First Impressions 
Rating:
4.0

N/a

gabriella t.  |  Overall Experience 
Rating:
5.0

That was a really good storage facility. The General Manager Denise was awesome. All the employees were fantastic.

Tina R.  |  Overall Experience 
Rating:
5.0

Excellent staff! Well trained and polite

Todd H.  |  Overall Experience 
Rating:
5.0

Very well trained and helpful employees. Made a stressful situation easier

Todd H.  |  First Impressions 
Rating:
5.0

Very satisfied with rates and the customer service! All of my questions were answered thoroughly.

kaylee a.  |  First Impressions 
Rating:
5.0

Denise is great! Storage and store are always clean and everything is neat and organized. Always a great experience at this location.

Tina B.  |  Overall Experience 
Rating:
1.0

Very unhappy with uhaul! Some in law was not informed he would have to pick his truck up 40 miles away. Lady in store was rude. Made me return the truck to Canton after moving to Cumming

Julie F.  |  Overall Experience 
Rating:
4.0

Staff very helpful. Easy loading and unloading area.

Timothy M.  |  First Impressions 
Rating:
5.0

The staff accommodated each request and action in a professional and respectful manner. I rented an open storage space for my boat. The space was secure and I felt my property was safe.

GEORGE S.  |  Overall Experience 
Rating:
5.0

Everyone there was extremely helpful in what was a very stressful move for me. I rented multiple vehicles over two weeks. It was quick and easy. Best advice for packing. Buy WAY MORE boxes!

Melba D.  |  First Impressions 
Rating:
5.0

Outstanding customer service and well-maintained facilities and equipment!

Kenneth L.  |  First Impressions 
Rating:
5.0

Very Good. . . . . .

Antonia W.  |  First Impressions 
Rating:
5.0

Everyone was very helpful and knowledgeable! Friendly too!

DARLENE D.  |  Overall Experience 
Rating:
5.0

I needed a large 12x50 covered storage for my boat and a local self storage refered me to the Marietta Hwy location where I was immediately greeted and within a few minutes I had the space rented!

GEORGE S.  |  First Impressions 
Rating:
5.0

I love this place very understanding management

Crystal F.  |  Overall Experience 
Rating:
5.0

Terrific facility, convenient & safe location, very attentive & helpful staff —both Mgr. Denise and staff associate Cody are excellent! Quick to respond and to assist every time! Security cameras A+++

Rayne Z.  |  Overall Experience 
Rating:
5.0

more than exellent the treatment is incredible they helped me in everything thanks

Yaquelaine P.  |  First Impressions 
Rating:
5.0

Very accomadating ! staff was great.

Christine R.  |  Overall Experience 
Rating:
5.0

They did a good job.

michael g.  |  Overall Experience 
Rating:
5.0

24/7 excellent

Magali V.  |  Overall Experience 
Rating:
5.0

Clean location and friendly helpful staff.

TJ M.  |  Overall Experience 
Rating:
5.0

The staff is always very friendly and helpful.

David J.  |  First Impressions 
Rating:
5.0

Love it!

SHEPPARD s.  |  Overall Experience 
Rating:
5.0

The staff took great care of us.

michael g.  |  First Impressions 
Rating:
5.0

Folks were super nice and very accommodating. Bill in particular was a great help.

Jay D.  |  Overall Experience 
Rating:
5.0

Thank you U Haul staff for everything, to help my needs for storage. Sincerely, Katie Bille

KAY B.  |  Overall Experience 
Rating:
5.0

The gentleman who helped me was awesome. My morning with UHaul was disastrous in Marietta. The storage experience was great.

amanda h.  |  Reservation 
Rating:
5.0

Thank you so much for your kindness and generosity. I look forward to doing more service with this facility😊😊😊

Melissa S.  |  Overall Experience 
Rating:
5.0

Denise was very helpful and professional i would recommend this u-haul to anyone!

Dwayne B.  |  Overall Experience 
Rating:
4.0

The two guys on duty were great to work with.

James J.  |  Reservation 
Rating:
5.0

Personal, professional & positive are the traits we observed from each interaction at U-Haul in Canton and Woodstock Hwy 92. Thank you for hiring and retaining the wonderful staff..

christina s.  |  Reservation 
Rating:
5.0

Was very easy to get all of the equipment I needed, and the workers there were very friendly and helpful. I will be sure to come back if I need any moving materials, or another truck. Thank you guys!!

Andre H.  |  Reservation 
Rating:
5.0

The staff at the Canton Store is amazing! Always helpful and they go beyond expectations

Tim N.  |  Overall Experience 
Rating:
1.0

THE PLACE SMELLED WAS DIRTY AS YLOU WALK THROUGH TO MY UNIT THE SMELLS WENT FROM SEWAGE TO CIGARETT SMOKE TO MOTH BALLS HORRIBLE AND THEN THE RAT TRAPS IN EACH UNIT AND SEEING THEM IS UPSETTING

MICHAL N.  |  Overall Experience 
Rating:
4.0

no comment

Jimmy R.  |  Overall Experience 
Rating:
5.0

Great people work here, always helpful.

steven z.  |  Overall Experience 
Rating:
4.0

Didn’t rent but facility was above average

daryl b.  |  Reservation 
Rating:
5.0

Our experience for the past 14 months had exceeded our expectations! Great facility and very helpful staff!!

Michael T.  |  Overall Experience 
Rating:
5.0

Staff was very helpful

Randall W.  |  Overall Experience 
Rating:
5.0

Staff was friendly and the facility was always spotless.

Jennifer V.  |  Overall Experience 
Rating:
4.0

Thank you!! Employees friendly in person & on phones.

cara n.  |  Overall Experience 
Rating:
5.0

Great service, great rates.

Frederico M.  |  Overall Experience 
Rating:
4.0

Very good facility with nice employees

THOMAS S.  |  Overall Experience 
Rating:
5.0

Great friendly staff

Dwayne M.  |  Overall Experience 
Rating:
5.0

No comment.

larry g.  |  Overall Experience 
Rating:
5.0

Denise (manager) was terrific to work with, very friendly and efficient.

john b.  |  Overall Experience 
Rating:
4.0

Very well ran and maintained store

Joshua P.  |  Overall Experience 
Rating:
5.0

Awesome

Wesley F.  |  Overall Experience 
Rating:
5.0

Excellent customer service

Greg S.  |  Overall Experience 
Rating:
5.0

Excellent customer service.

Greg S.  |  Overall Experience 
Rating:
5.0

Excellent facility

Jerry B.  |  Overall Experience 
Rating:
5.0

Location of facility was convenient for me. Climate controlled unit was great so that items were not damaged by weather conditions.

Anna A.  |  Overall Experience 
Rating:
5.0

VERY GOOD EXPERIENCE, STAFF WONDERFUL

Pat B.  |  Overall Experience 
Rating:
5.0

AWESOME, CUSTOMER SERVICE!!!!!!!!! Friendly and very helpful, answered all my questions and assisted as needed. Best experience with U-Haul I've ever had, professional and courteous.

Weston Y.  |  Overall Experience 
No reviews have been submitted for this location.

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