Customer did not leave a comment.
jennifer y | First ImpressionsCustomer Reviews for U-Haul Moving & Storage of Bel Air
(S Of Dauphin St and N of Airport Blvd, near Dauphin Way Baptist Church)
Services at this Location:
Contact Us
200 W I65 Service Rd SMobile, AL 36608
(S Of Dauphin St and N of Airport Blvd, near Dauphin Way Baptist Church)
Services at this Location:
Office Hours
- Mon-Thur: 7 am–7 pm
- Fri: 7 am–8 pm
- Sat: 7 am–7 pm
- Sun: 9 am–5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 5.0
Quick service and checkout
Donnie S- Rating:
- 5.0
Customer did not leave a comment.
BARBARA M- Rating:
- 5.0
Customer did not leave a comment.
allen m- Rating:
- 5.0
These guys always do a great job.
Robert B- Rating:
- 5.0
Customer service was very good and professional. Tharion / salesman was very helpful and courteous with me and gave me a great service
SYLVIA H- Rating:
- 1.0
Get a camera.
PAUL A | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
odell w- Rating:
- 4.0
The staff was friendly.
Pinkie A- Rating:
- 5.0
very happy with your service
Andy F- Rating:
- 3.0
Customer did not leave a comment.
tiara s- Rating:
- 5.0
Customer did not leave a comment.
Ashford P- Rating:
- 4.0
Customer did not leave a comment.
David S- Rating:
- 4.0
Customer did not leave a comment.
WILLIAM M | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
ANTHONY H- Rating:
- 5.0
Dropped off at my regular location, these guys are always great.
Tommy P- Rating:
- 4.0
Customer did not leave a comment.
Wesley M- Rating:
- 4.0
Customer did not leave a comment.
Martha A- Rating:
- 5.0
Customer did not leave a comment.
Emir M- Rating:
- 5.0
Customer did not leave a comment.
david T- Rating:
- 5.0
Customer did not leave a comment.
mike p | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
James G- Rating:
- 1.0
Brian H was the rudest asshole. I will not ever come back there.
Jeff G- Rating:
- 5.0
Customer did not leave a comment.
Broderick M | First Impressions- Rating:
- 4.0
The truck drove rough and the brakes didn't work well. It was hard to come to a complete stop
KEVIN A- Rating:
- 5.0
All went well. 👍
Rickey T- Rating:
- 5.0
Customer did not leave a comment.
CYNTHIA O | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
KEVIN A- Rating:
- 5.0
Just stay improving j
YVETTE R- Rating:
- 4.0
Customer did not leave a comment.
Micheal H- Rating:
- 2.0
Car dolly broke enroute and we were stuck overnight because U-Haul didn't have anyone that could come swap car dolly until the next day.
joaqunia P- Rating:
- 5.0
Great helpful staff
joey b- Rating:
- 5.0
Customer did not leave a comment.
craig j- Rating:
- 5.0
Make sure new employees trained better I was charged for two days only rented for one day my bank held my money up for three days
Michael W- Rating:
- 5.0
Customer did not leave a comment.
william p- Rating:
- 5.0
The trailor interior was coated with a greasy substance that got on items I was having and had to be thrown away costing me several hundred dollars. The real door was defective causing it to jam where it took two people to open and close it. Very costly 10 day rental for me.
tony d- Rating:
- 5.0
Customer did not leave a comment.
Douglas M- Rating:
- 4.0
Customer did not leave a comment.
Jesse H | Overall Experience- Rating:
- 5.0
Have more workers on the weekends to check out customers. Thank you so much to Brian for his excellent attitude and service.
Freea J- Rating:
- 3.0
Be more fair about the gas refueling.
SHELAH B- Rating:
- 4.0
Thank u
Gervonia S | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
crystal r | First Impressions- Rating:
- 1.0
Customer did not leave a comment.
Rashon D- Rating:
- 4.0
Customer did not leave a comment.
Tim V- Rating:
- 5.0
Easiest drop off ever
Leo W- Rating:
- 5.0
Fast service
richard w- Rating:
- 5.0
The representative that helped me made it very easy to understand my contract. He was very helpful very knowledgeable. He was well mannered. I would feel comfortable returning to this location doing business anyway & would recommend. All other teams members that played a part was very nice. The exterior & interior was very very clean. Yall keep up the good work staff & management
crystal s- Rating:
- 4.0
Customer did not leave a comment.
Malik W- Rating:
- 3.0
2 little gallons would not have hurt. I used the last of the money I had at the time to fill it back up the best way that I could. Now my account is overdrafted.
Alana M- Rating:
- 5.0
Customer did not leave a comment.
Vanessa S- Rating:
- 5.0
Customer did not leave a comment.
LINDA B- Rating:
- 3.0
Make sure the truck is clean next time it was 2 litters bottle behind the seats..
Racheal E- Rating:
- 5.0
Customer did not leave a comment.
Ninette A | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
courtney d- Rating:
- 5.0
Customer did not leave a comment.
susan w- Rating:
- 5.0
Customer did not leave a comment.
Carlos R- Rating:
- 5.0
Customer did not leave a comment.
MATTHEW G | First Impressions- Rating:
- 5.0
I have no complaints. I definitely don't see and need for corrections. Staff was very helpful and professional.
shelinda g- Rating:
- 5.0
Customer did not leave a comment.
David S- Rating:
- 5.0
Everyone was kind, corteous and went out of their way to help whenever I had issues. The staff was very knowledgeable. I was never passes off to other people or made to go in circles when I asked questions. I would definitely do business with them again.
ericka b | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
CARNELIUS L | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
daniell d- Rating:
- 5.0
Outstanding customer service.
Michael C- Rating:
- 5.0
Quick and easy. Great service!! Top notch!!!
Wayne S- Rating:
- 5.0
All good !!
ELDON H- Rating:
- 3.0
The guy that checked me seems to be more engaged with his cell phone or the device than letting me know that he was finished disconnecting from my truck. Then he got an attitude when I wanted to give him a dime so that I wouldn’t get back $0.93 in change. Then proceeded to make me wait instead of giving me my $16.03 change back. Very unprofessional and not good customer service.
Leon M- Rating:
- 4.0
Customer did not leave a comment.
Andria B- Rating:
- 5.0
You guys don't have to improve anything ya'll was great you got me in and out I love it
audrey M- Rating:
- 5.0
Customer did not leave a comment.
joseph L- Rating:
- 5.0
Customer did not leave a comment.
April D- Rating:
- 5.0
Customer did not leave a comment.
Tim S- Rating:
- 5.0
Customer did not leave a comment.
CARLOS M- Rating:
- 5.0
Everything went great
Katrina R- Rating:
- 5.0
Only issue was I was told would get lock in storage … did not find. Or get. Everything has been awesome
Karen S | Online Move In- Rating:
- 4.0
Customer did not leave a comment.
Annie L | Overall Experience- Rating:
- 4.0
Great service. In and out really quick for trailer rental
debra c- Rating:
- 5.0
My original pick up location was changed to this location from Spanish Fort. This location was 24 miles away from my apartment. I had reserved 58 miles from my pick up location to my return location. By picking up 24 miles away from my reservation address cause me to be billed for going over 10 miles on my reservation. Had I known this I would not have agreed to pickup in the new location.
Angela J- Rating:
- 5.0
Nothing needs to be improved. You guys are amazing.!
anthony h- Rating:
- 2.0
Don't give them a truck drive like the one you gave me.it was not enough gas to make it to my house,never had this to happen to me I rent from you all every year.
Gwendolyn J- Rating:
- 2.0
The process was very slow. I have moved several times and it has never taken me longer than 15 min to get set up. It took over an hour.
Jacob S- Rating:
- 1.0
Customer did not leave a comment.
Arieonna C- Rating:
- 4.0
Customer did not leave a comment.
Javious W | Overall Experience- Rating:
- 5.0
The team on both days has great customer service.
crystal p- Rating:
- 5.0
Customer did not leave a comment.
Wayne L- Rating:
- 5.0
Customer did not leave a comment.
David S- Rating:
- 5.0
Customer did not leave a comment.
jyda g- Rating:
- 5.0
Customer did not leave a comment.
MENNA C- Rating:
- 4.0
Customer did not leave a comment.
DANIEL K- Rating:
- 5.0
Customer did not leave a comment.
David S- Rating:
- 5.0
Nothing it was a great 👍
Darrin P- Rating:
- 4.0
Customer did not leave a comment.
Robert P- Rating:
- 4.0
I completed all booking on line and opted for self checkout. All went except the final part of the self checkout which appeared to get stuck in a loop. Thankfully there were people in the office which recovered and completed the process. Otherwise the rental and especially the staff support was excellent.
KEVIN A- Rating:
- 5.0
Front drivers side wheel bearing went out 5 miles out of town. It didn’t appear that the wheels had been checked by U-Haul before I picked up the truck. It was a late Saturday afternoon & in Mobile, AL, Mardi Gras was going strong with most everything closed down. So a Uhaul mechanic Jim the owner of Signal 68 was unable to locate the necessary part to repair and get us on our way. I had a deadline to be in Chattanooga with the load by the following afternoon so was not happy to hear the load was going to have to be loaded on another truck. It took me 40 man hours to pack the truck & it was packed tight. Jim offered to bring his crew of 5 employees who were down at Mardi Gras to come and unpack the broken down truck and pack the new truck. It took the tow service several hours to get to us and transport us to the unloading and loading area. So by the time they started to unload the truck, it was after 11 PM. By about 2 AM the next morning It became aparent that all of the load would not fit in the new truck. So we had to wait till U-Haul opened the next morning at 9 AM to get a trailer to pack the rest of the load. I want to say how amazing Jim and his crew were on a Saturday night into early Sunday morning during Mardi Gras to come get me out of a jam. Because I seriously doubt no one else would’ve been available that night and early into Sunday morning. I hope u-Haul utilize this crew in the future for the Mobile AL area. Because they did a great job. I appreciate U-Haul reimbursing me for the trailer, a meal and the gas that I put in the truck that I couldn’t use because it broke down. I also submitted receipts for a padlock that I wouldn’t have needed except I needed to secure the trailer that was needed because it all could not fit back in the one truck without taking up to 40 man hours to load it that tight. I had also spent $106 in gas on the truck that broke down & was only reimbursed for $100. I appreciate u-Haul offering to put me up in a hotel. However, that was not needed since I had a family member in Mobile that my wife and I could stay with.
Duane C- Rating:
- 5.0
I rent from this location often. The staff is ALWAYS helpful and nice. Great work!!
CHRISTOPHER B- Rating:
- 5.0
Customer did not leave a comment.
Tarrance R- Rating:
- 5.0
Staff was grear
ASHLEY C- Rating:
- 5.0
Customer did not leave a comment.
JAMES D | Overall Experience- Rating:
- 5.0
Employee was a great help ,no complaints 👍🏿
Frederick C- Rating:
- 1.0
Customer did not leave a comment.
samarla b- Rating:
- 1.0
Always over charging and trying to get over on people
Marcus B- Rating:
- 5.0
Customer did not leave a comment.
Chalandra S- Rating:
- 5.0
Did a great job
YVETTE R- Rating:
- 5.0
Great service, I love that you’re open 24 hours! Thank you!
Jan L- Rating:
- 5.0
All the employees that I encountered were very helpful, courtesy, and professional in their line of work. I did not notice anything that needs to be improved. The equipment was just great as well.
vanessia M- Rating:
- 5.0
I don’t know everything went well for me.
William d- Rating:
- 5.0
Customer did not leave a comment.
Joe B- Rating:
- 4.0
Customer did not leave a comment.
cynthia i- Rating:
- 5.0
Change nothing.
ashanta m- Rating:
- 5.0
Customer did not leave a comment.
Darrell H- Rating:
- 5.0
Simple and convenient.
Trezzavon B- Rating:
- 4.0
Customer did not leave a comment.
JOHN B- Rating:
- 5.0
Customer did not leave a comment.
FRANK C | Overall Experience- Rating:
- 5.0
I don't go to any other location .They are the best .
Vanessa E- Rating:
- 3.0
Customer did not leave a comment.
Amanda B- Rating:
- 5.0
Great services
Merly S- Rating:
- 5.0
Customer did not leave a comment.
Matthew T- Rating:
- 5.0
Customer did not leave a comment.
Charleen h | First Impressions- Rating:
- 5.0
I used the truck for a local move. It was very helpful in making the move an easy transition. Hopefully, you will have a truck available when it is needed. U-Haul, thanks for being there!!!
Sandra J- Rating:
- 5.0
Customer service was excellent
TEMPIA J- Rating:
- 5.0
Customer did not leave a comment.
KYLIE D | Overall Experience- Rating:
- 5.0
Great
FRANK C | First Impressions- Rating:
- 3.0
Customer did not leave a comment.
mattraniquia c | Overall Experience- Rating:
- 5.0
The staff was incredibly helpful during every step of our storage experience. We will absolutely be coming back for storage needs in the future. Thanks team!!
Bryan D | Overall Experience- Rating:
- 5.0
Great job
JERRY C | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
JOYCE D | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
CHIMEKA J | Overall Experience- Rating:
- 3.0
Customer did not leave a comment.
SAHARA T | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
MONICA J | Overall Experience- Rating:
- 5.0
Really went above be and beyond for me and kept me with a peace of mind about my thing! Service was quick and easy!
CHERYL P | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
CHERYL P | First Impressions- Rating:
- 5.0
Cody was very helpful!
Thomas B | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
CHRISTINE C | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
kirk w | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Michaela W | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
KERI S | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
JAMES W | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Yu-Vewnille S | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Ida R | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Azalia J | Overall Experience- Rating:
- 1.0
I missed a payment for storage it was double locked I went online and paid it my spouse went to facility 3 DAYS later and it was still double locked had to wait more than 30 min for someone to even acknowledge her to help terrible service U-Haul
Kevin K | Overall Experience- Rating:
- 5.0
The only problem I had was, I requested a 10×15 storage unit and they only had a 10×10 @ this location, but I made it work. Overall everything was good.
JENNICE W | First Impressions- Rating:
- 4.0
Except for the lack of a ramp and poor drainage at the entrance of the climate control building, this Uhaul storage facility was perfect. Very thankful to have safe secure storage for our business overflow. The team was very accommodating and helpful. Will use again should the need arise.
KGB O | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Carol C | Overall Experience- Rating:
- 5.0
Staff always easy to work with and I’ve always felt my belongings were safe.
REBECCA F | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
DESTINY M | First Impressions- Rating:
- 5.0
Very nice people.
ARICKE T | First Impressions- Rating:
- 5.0
None no comments.
FLORENCE W | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Benjamin L | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
YOO K | Overall Experience- Rating:
- 5.0
Great customer service. Will definitely return if needed.
Jason T | First Impressions- Rating:
- 5.0
My experience with U-Haul were the reminders I received.
Terri W | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
KGB O | First Impressions- Rating:
- 5.0
We were very impressed with the friendly, helpful staff, and the cleanliness of the facility, including the restrooms.
Theresa T | Overall Experience- Rating:
- 3.0
No comments.
FLORENCE W | First Impressions- Rating:
- 5.0
Excelente servicio me gusto la actitud de los muchachos fueron rápidos y amables!!
Willy R | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Michaela W | First Impressions- Rating:
- 2.0
I was scheduled to get my truck at 12:00 they told me to come at 12:45 1hour before my schedule appointment
rashanda t | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Shirley B | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
cheryl H | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
edward g | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Kevin I | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Dorothy S | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
MISTY A | Overall Experience- Rating:
- 5.0
It was clean and organized, doing busy seasons and day few less storage carts available.prices went up every 1-2years.
ANGELA W | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
ERVIN J | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Joshua H | Overall Experience- Rating:
- 5.0
N/A
george p | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Pamela B | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Bobbie R | First Impressions- Rating:
- 5.0
Very easy to move in with no problems at all. Plus the staff were super helpful and friendly. Well done.
Michael B | Online Move In- Rating:
- 3.0
We had this unit for about15 years. About 6 years or so ago the spring broke in the roll up door, office said they would have it repaired if I left them a key so I did. We I finally returned a few a go ,I was surprised to find the spring not replaced, my key lost, and place under new managers. Priced me out after rent was raised to $149.00 a month.
DANNE A | Overall Experience- Rating:
- 4.0
Thank you UHAUL co, and employees. It’s good to know somebody cares about the customer receiving great,quality service.
BEJUANA W | First Impressions- Rating:
- 5.0
The staff was friendly and efficient.
CHERYL B | First Impressions- Rating:
- 3.0
They over charge my credit card and made a mistake in billing me. For the truck return
Kevin I | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Elizabeth j | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
TOBIAS T | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Grace R | First Impressions- Rating:
- 5.0
They was nice to me and they help me with what I needed!
alicia c | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
JAMES H | Overall Experience- Rating:
- 5.0
Steven & Chris are a blessing...truly helpful & empathetic to me & my family, during such a stressful occasion. THANK YOU AGAIN!
Kevin R | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Domingo G | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
DECEMBER H | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Cassandra S | Overall Experience- Rating:
- 5.0
Excellent service from start to finish
LaQuanda A | Overall Experience- Rating:
- 1.0
I had a free month of storage from renting the uhual. I got charged $177 already for the storage. Also, I had to purchase a lock
Cassandra S | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Harry S | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Jamesetta T | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
felicia w | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Melondy B | Overall Experience- Rating:
- 5.0
The entire staff is always helpful.. This store is older BUT very well maintained. I also really like it’s location. Thanks Cody and Tyree I’ll be back! Terri
TERRI D | Overall Experience- Rating:
- 1.0
My move with u-haul was a huge inconvenience. The company did very little to accommodate my needs due to their error. I am highly dissatisfied with their customer service. I would not recommend this company for future movers. Horrible!
Tee W | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Ricky H | Overall Experience- Rating:
- 5.0
Great Service
WANDA W | First Impressions- Rating:
- 5.0
quick to help unsolicited! Made the experience quite pleasant.
ROBERT H | First Impressions- Rating:
- 5.0
I just want to say Cody Hill is the best manager ever he is he helped me by Above & Beyond he went all out the way to make sure I was safe comfortable and helped me with everything both of the guys that works with him also were very helpful this is the best place ever
SHAVON B | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
MCARTHUR S | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Clifton C | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Aaron P | First Impressions- Rating:
- 3.0
Customer did not leave a comment.
douglas p | Overall Experience- Rating:
- 5.0
The staff there is very nice and helpful they will work with you when you need them
DECEMBER H | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
GREGORY W | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Rita T | Overall Experience- Rating:
- 5.0
Thank you so much
winifered a | Overall Experience- Rating:
- 5.0
Thk you
Eugenia B | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
William W | First Impressions- Rating:
- 1.0
Customer did not leave a comment.
Natalia B | Overall Experience- Rating:
- 5.0
Great job
Donyella M | First Impressions- Rating:
- 1.0
One payment check was sent to the bank 3 weeks late. One payment check was lost by the office. Overall, the office practices are greatly lacking.
Chiquita P | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Tylisha K | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Alexis T | First Impressions- Rating:
- 5.0
Great Location
SYLVESTER P | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Beatrice R | First Impressions- Rating:
- 5.0
Thanks for the excellent service 😀
Ingrid C | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Elaine S | Overall Experience- Rating:
- 1.0
Horrible Customer service at time of move-out. Had to call corporate office NUMEROUS times and wait WELL OVER 3HOURS hours in order to keep from being billed for an additional month even though I moved out of unit #1460 a day early. Will take my business elsewhere the next time that Ineed a storage unit. 😞
Shyoki M | Overall Experience- Rating:
- 5.0
I love all of the staff, they all need raises and a lunch of their choice. viva la uhaul
India H | Overall Experience- Rating:
- 1.0
Someone broke into the building and broke every window on every car.
Roderick P | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Travis T | First Impressions- Rating:
- 3.0
Well I was going to rate the facility very well until it was miscommunication and they call not me but my MOM to tell me that I had to come and MOVE MY ITEMS OUT OF THE STORAGE THAT MY BOYS HAD PLACED THE ITEMS IN THE WRONG STORAGE AND MY ITEMS WAS PLACED IN THE STORAGE THAT THE WORKER Walked me to and showed me the she storage I am in!! Very unprofessional for them to notify someone else instead of ME with the wrong information when my MOM IS SICKLY AND I STAY 4hours away and I paid the storage up to Aug. and my paperwork has the number on it that the storage has my items in! No it’s not miscommunication on my behalf they need to communicate before they call the CUSTOMER!!
Alicia J | Overall Experience- Rating:
- 5.0
The staff at this location is always amazing. And go out of their way to help.
Tracy P | Overall Experience- Rating:
- 5.0
They were very helpful n nice
brandy l | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Donald S | Overall Experience- Rating:
- 5.0
Great staff and crew! I will most definitely recommend and use again as well!
PATRICK N | Overall Experience- Rating:
- 5.0
Excellent customer service and friendly staff.
Sheena H | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
TERRI D | First Impressions- Rating:
- 5.0
Everything was great and Steven Curtis was so helpful, my reservations where screwed up but he took care of everything and welcomed me with great hospitality to the city...my moving overall experience with relocating was great and thank you Uhaul for making it possible
jennifer m | First Impressions- Rating:
- 3.0
I found rat feces on my belongings almost every time I went into that unit. I was paying waaay too much money to be dealing with rats
Kayla E | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
pam r | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
CYNTHIA R | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Tara C | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Jarian T | Overall Experience- Rating:
- 5.0
Cody and the rest of the staff were friendly and welcoming. Looking forward to a long and great relationship.
charles w | First Impressions- Rating:
- 3.0
Customer did not leave a comment.
russell h | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Gary R | Overall Experience- Rating:
- 5.0
Thank you so much for everything.
Mary L | Overall Experience- Rating:
- 5.0
Constance and Cody was t. Constance maintain a positive attitude throughout all my questions. Very sweet lady I love this location everyone is amazing
Tamika D | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
carlos s | Overall Experience- Rating:
- 5.0
The manager really helped. Even though I had made a reservation for a storage unit with my credit card by phone with national U-Haul when I arrived the unit was no longer available. The manger was able to help me
Lyman H | First Impressions- Rating:
- 2.0
Customer did not leave a comment.
Carol C | First Impressions- Rating:
- 4.0
I needed a 10x15 storage space. The one I got was in an old storage building that had not been updated. The door was extremely hard to open and close. It needed a lot of lubrication. I was told at check-in that I needed a special lock for the door (which I already had) but it would not fit the slide-latch mechanism so I (fortunately) had a regular padlock with me that worked. When I mentioned this to the desk girl she said "oh yes, that's the old building. The new locks won't fit those doors." It's a good thing that I hadn't already purchased the required lock...
Keith F | First Impressions- Rating:
- 5.0
None
rochelle v | First Impressions- Rating:
- 4.0
The automatic lighting was tricky to get to turn on in the hallway. It took a lot of motion to activate. Facility was secure.
Rosemary G | Overall Experience- Rating:
- 4.0
I experienced 3 price increases during my contract. This place was way to expensive!
Bridget l | Overall Experience- Rating:
- 4.0
I really appreciate the two workers that was took care of me that day, they was very helpful.
LORETTA M | First Impressions- Rating:
- 5.0
Customer service up on renting and return was excellent. Good group of people.
Tammy M | First Impressions- Rating:
- 1.0
I was very dissatisfied I previous reserve online got to facility they had no information that I had a storage unit time delayed I got the storage online to return the storage unit was not unlock ther
Paula G | First Impressions- Rating:
- 5.0
Extremely helpful staff and they provide a great service.
eric m | Overall Experience- Rating:
- 5.0
My truck sat a whole month not touched with a camera on it at all time i was nervous leiving it out of state but id do it again no question
Christopher K | Overall Experience- Rating:
- 5.0
The guy who check me out was amazing. He was very friendly and helpful . I can’t remember his name but I know you’ll can pull it up. I’m glad I went Uhaul for my traveling and storage needs!!!
fiora l | First Impressions- Rating:
- 5.0
Store was very busy - one employee with one trainee. Lady was very helpful, thorough and patient. Never lost her cool and was great.
Rosemary S | First Impressions- Rating:
- 5.0
The location was Very convenient and the staff was friendly..
Micheal W | Overall Experience- Rating:
- 1.0
Tried changing the contact info. on the unit 3x (2x in person; 1x on phone). The new info. didn't save which resulted in multiple late fees. Check payments were also lost 2x giving us more late fees.
Peyton G | Overall Experience- Rating:
- 5.0
Davis was extremely helpful very nice and we will definitely be using them again if need be in the future I highly recommend this facility.
Lisa M | Overall Experience- Rating:
- 5.0
They helped out tremendously. Thank you Thank you
Terri W | First Impressions- Rating:
- 5.0
Great , great people. Can't say that about everyone with U Haul.
Laurance M | First Impressions- Rating:
- 4.0
I have been dealing with Uhaul for a few years, In every location service has been good. Always very helpful. Thank you Uhaul for hiring people that care.
Kay P | Overall Experience- Rating:
- 5.0
Fantastic staff. Always professional. Always helpful. Always well trained.
John N | Overall Experience- Rating:
- 5.0
N/A
carlos s | First Impressions- Rating:
- 5.0
Mr. Davis is very professional in every way. He goes above and beyond to meet and greet every customer with a smile and a great desire to help. I personally think that this guy should be acknowledge
Marvin J | Overall Experience- Rating:
- 5.0
Made everything so very easy great service
Ralph R | First Impressions- Rating:
- 5.0
I receive great service and was very satisfied
Angela F | Overall Experience- Rating:
- 5.0
All that was expected was fulfilled.
jim s | Reservation- Rating:
- 5.0
Doing a great job.
Mary N | Overall Experience- Rating:
- 5.0
Had to use Penski for truck they were 1/2 the price and better ride. We got the car hauler from Moffat Rd Uhaul they were excellent, but a total different story when we turned it in in Murfreesboro!
Gwhynn H | Overall Experience- Rating:
- 5.0
Best move I have ever experienced. Great customer satisfaction. Would recommend.
ralph m | Overall Experience- Rating:
- 5.0
I would use you home in the future
Bennie S | Overall Experience- Rating:
- 3.0
Lack of communication
Jason G | Overall Experience- Rating:
- 5.0
We had a great experience. Friendly and helpful staff made this transition easy.
Jessica s | Overall Experience- Rating:
- 5.0
Everything was done in a timely manner
Anna B | Reservation- Rating:
- 5.0
The manager at the I-65 Frontage Road is AWESOME he was so helpful. After almost 4 years of storage I was happy to finally moved my stuff to my home in Mississippi. Kudos to Toni and Brock too.
JANIE T | Overall Experience- Rating:
- 5.0
EXCELLENT CUSTOMER SERVICE WILL RECOMMEND U HAUL TO ANY ONE NEEDING STORAGE.
Edward H | Overall Experience- Rating:
- 5.0
I didn't have to visit the site.
LyDia B | Overall Experience- Rating:
- 4.0
THE STAFF WAS VERY KNOWLEGEABLE.
Erica D | Overall Experience- Rating:
- 5.0
made my storage & moving very easy
Janice S | Overall ExperienceAdditional Services at this Location
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