Customer Reviews for U-Haul Moving & Storage of East Greenville

2,051 reviews

24 Roper Mountain Rd   Greenville, SC 29607

(864) 254-9154

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(864) 254-9154

24 Roper Mountain Rd
Greenville, SC 29607

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane exchange
  • Boat storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Your booking system and especially the app on pickup is absolutely horrendous. The extra information required at pickup is not acceptable. It should be requested earlier in the booking process. Imagine picking up your U-haul at 0400. Who the hell wants to be woken up by a rude (yes he was) customer service guy checking up on you? Who carries their passport with them when doing heavy manual work? No one. What regular office is open at 0400? None!! The entire system is unacceptable. If you want (not need as regular rental companies don't) this info then you need to advise the client earlier. Much earlier. It was an absolute shock to arrive for an 8 am collection (now what if your company is LA-based and I'm on the E coast...?) and you're suddenly fronted with all these unknown requirements, you've been dropped off by Uber to drive a truck. No way to get home and back with a passport...etc. You really need to sort this process out. I'll book and recommend Budget from now on until I hear you've modernized. And yes it was my first time. Katilyn at your Roper Mountain Rd location (Greenville) did her best to save the day. Credit to her.

George Joseph 
Rating:
1.0

Provide all charges to customers, letting them know about gas n extra mileage charges

Gwendolyn Hackney 
Rating:
5.0

Customer did not leave a comment.

Anita Thompkins 
Rating:
5.0

Nothing

Murl Munger 
Rating:
5.0

Customer did not leave a comment.

Caleb Jones 
Rating:
5.0

My experience couldn't have gone better. The check-out and check-in were fast and everyone I came in contact with were friendly and helpful.

Robert Arnold 
Rating:
2.0

Very expensive to pay for only driving 30 Miles… But other than that it was good. Self pick up is very nice.

Fei Nguyen 
Rating:
5.0

Customer did not leave a comment.

Fleming Schofield  |  Online Move In 
Rating:
5.0

Service was excellent! She was friendly and professional. She explained everything to us with pleasure.

Quinn Owens 
Rating:
3.0

Rude customer service !! The whole check in on mobile app is worthless

Nicholas Moree 
Rating:
3.0

Had truck for a day in warm weather. Air conditioner did not work at all, blowing hot air only all day. Miserable driving. Other than a high mileage truck that rose very rough, it ran ok. Will probably shop around at other rental places next time before renting at U-Haul.

Robert Howell 
Rating:
3.0

Make Truck Share easier to use

Tempest Logan 
Rating:
5.0

Customer did not leave a comment.

Alvetia Williams  |  First Impressions 
Rating:
5.0

Staff were friendly and efficient. Process went smoothly from reserving online to checking out.

Kelly Shapley 
Rating:
5.0

Ashley was amazing! Made the process of rental so smooth. We also got a storage space at a great price. Thanks again for making it all so simple!!!

Creed Barnett 
Rating:
5.0

Customer did not leave a comment.

gerald bailey  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Larry Watts 
Rating:
5.0

The girls at the counter were great, checking out and checking in!

Todd Leiterman 
Rating:
5.0

The ladies in the office were super nice!!!!!

Christina Gantt 
Rating:
5.0

Customer did not leave a comment.

edward lucas 
Rating:
2.0

The staff was usually helpful except on the day that no one showed up for there shift and the buildings were locked so no one could get in. Almost every time I tried to get into my unit the building would have an access issue, as in the key pads wouldn’t work.

Allan Hallex  |  Overall Experience 
Rating:
1.0

None of the equipment I ordered was inside the truck. Had to wait an hour for them to open to get the worst appliance dolly and furniture dolly I have ever seen. Appliance dolly’s wheels were shot and tracks did not turn at all making it impossible to go up stairs. The furniture dolly had two wheels that would not swivel properly making it impossible to steer. Very frustrating experience overall. Moving is hard enough without delays and shoddy equipment.

DAVID TAYLOR 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY MIDDLETON  |  Overall Experience 
Rating:
5.0

Great folks, everyone was super helpful and friendly. Helped with a tricky situation due to other location not having all the equipment we reserved, and these folks dealt with our situation in an excellent way.

Christopher Smith 
Rating:
5.0

Office staff was very friendly and helpful. Fast pickup and drop off of our rental.

Robert Burras 
Rating:
4.0

Customer did not leave a comment.

jim lavalle 
Rating:
5.0

Customer did not leave a comment.

Daniel Brandick 
Rating:
5.0

Really friendly and helpful staff that got us exactly what we needed!

sarah warren 
Rating:
5.0

Customer did not leave a comment.

Zack McCoy 
Rating:
5.0

Nana (can't remember her name) helped the morning move smooth; super friendly to granddaughter & myself. Then the older gentleman too. Friendly people & service

Sharon Wirnsberger 
Rating:
3.0

I was not aware that I would be sent a time sensitive text link to list damages to the vehicle. It was dark when I picked up the vehicle.

john Loffredo 
Rating:
5.0

Everything went very smooth, no delays.

Michael FLOYD 
Rating:
3.0

The unit was upstairs and around the corner, not easy to access. Had to relocate to another storage location.

Leala Boyd  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

John Siegel 
Rating:
5.0

Please include West Greenville in these reviews as that is the first location we went to as we had chosen a 10 x 10 storage. Obviously too small and they made all the calls including their manager (who was off duty) to get us all set up at east Greenville who couldn't have been nicer. Many thanks to all three locations

TIM MIDDLETON 
Rating:
5.0

Always a great experience

Wanda Thompson 
Rating:
5.0

The manager treated us very well, as did the married couple who helped us on our last visit there. We appreciated their helpfullness and knowledge.

Jim Watczak  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

edward seidel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WILBERT DINKINS  |  First Impressions 
Rating:
4.0

The truck had 125,000 miles on it and did not feel confident driving it around.

James Hornsby 
Rating:
5.0

Customer did not leave a comment.

michael smaw  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Dorika Brooks  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

edward seidel 
Rating:
3.0

The truck assigned to me needs the window handle to be replaced. Your rentals need to be inspected for broken or missing trim parts, as well as test electrical window and locks Operation. You should have two clerks at each location on staff. One for the admin/check-in uhaul rentals and another to handle your storage facility operations. The clerk was flooded with storage foot traffic. She tried multi-tasking between my check-in and a customer who came after me for a storage issue. I believe that she overcharged me while trying to help the other customer.

Heather Kelley-Case 
Rating:
5.0

Customer did not leave a comment.

BRITTANY YOUNG  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bo Robertson  |  First Impressions 
Rating:
2.0

A relative picked up the van, and they did not give him the handtruck which I had already paid for. It would have taken too long to go back, so we just managed to lift everything. I am hoping they will give me a refund.

Marie McIntyre 
Rating:
1.0

In the middle of a rainstorm, the 10’ truck we had just picked up had a battery failure and would not start back up again. Had to return the truck 6 hours sooner than planned so it wouldn’t die again.

Crystal Shuba 
Rating:
5.0

Customer did not leave a comment.

David Miller  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Ericka Jeffries 
Rating:
5.0

Ashley was quick and thorough. Hands down the best experience I’ve had getting a rental. We will be returning!

Ale Brilliandt 
Rating:
5.0

Customer did not leave a comment.

franziska Tanner 
Rating:
3.0

I was overcharged on the 15th of November. I've received a call from UHaul confirming that I'd have my money back on my card in approximately 3 days ,,,,,,,,, I've have not received my money as too date .please submit my money back on my card

Kevin Powell 
Rating:
4.0

Ashley was great

Robert Wright 
Rating:
5.0

The overall experience was wonderful. The staff werw all, friendly courteous, and professional

Crystal White  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Milliman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Loretta Thomas 
Rating:
4.0

Customer did not leave a comment.

eugene bratton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth Smith 
Rating:
5.0

Great fast and friendly service!

John McKeever 
Rating:
5.0

Ms Alex the general manager for this Place was very very pleasant and helpful. Sorry I may have not remembered her name correctly. I recommend her to be promoted in higher positions. Thank you for allowing me to say few things about her.

Prakash Poudyal 
Rating:
5.0

Customer did not leave a comment.

Jeanette Francis  |  Overall Experience 
Rating:
5.0

The only problem was I Van I ordered was not available. Using the box truck was an inconvenience for my helpers,

Tracy Hilton 
Rating:
5.0

Customer did not leave a comment.

Patricia Alden 
Rating:
4.0

Customer did not leave a comment.

Jasmine Young  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adreana Williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer Maohoney  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Renner Jr 
Rating:
1.0

We reserved a first floor climate controlled room on 09/28/23. I arrived in Sunday October 29th at 11:50 am. The posted business hours are 9 to 1pm. There was no one there to check me in. I came back the next day and was told my reservation was not available even though Uhaul Corp said it was. I was given two 3rd floor 10x10's instead of a 10x20 1st floor. I refused the rooms and went elsewhere because no Uhaul locations had this size available. Because of your poor inventory handling I lost my free month.

robert mays  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CARL SWINGER 
Rating:
1.0

Nobody showed up for work yesterday hat day and I ended up paying my guys for an hour to stand around. Nobody inspected the truck before or after I returned it. The gad tank was half full and the blankets I ordered were not in the truck.

Jean Bruder 
Rating:
4.0

Customer did not leave a comment.

monica morehead  |  Overall Experience 
Rating:
5.0

My daughter was the contact person during the move in. She gave you an excellent rating

Albert Rose  |  First Impressions 
Rating:
5.0

Christian was very helpful

David Milliman  |  First Impressions 
Rating:
5.0

The facility was clean and easy access. The staff was awesome on helping us out.

Jeanne Azurin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JACOB FLEMING  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gary Palfreyman 
Rating:
5.0

Customer did not leave a comment.

Damaya Sullivan  |  First Impressions 
Rating:
1.0

The guy at the front has been extremely patient with me the entire process with every phone call and visit and I am so appreciative. He deserves a promotion or something outstanding customer service. THANK YOU SIR

Zakiya Parks  |  Overall Experience 
Rating:
4.0

The young man at the front desk had excellent customer services skills. He was extremely helpful when we checked into the storage facility and when we checked out. He should be commended.

Rayma McKnight  |  Overall Experience 
Rating:
5.0

Easy to use app for return - great customer service

Lisa Wolski 
Rating:
5.0

Customer did not leave a comment.

Lauren Pope  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melissa Galloway 
Rating:
5.0

Customer did not leave a comment.

elizabeth oughton  |  Overall Experience 
Rating:
5.0

Great customer service!!

Melissa Galloway  |  First Impressions 
Rating:
5.0

Great customer service, I will definitely use this location again.

Melissa Galloway 
Rating:
3.0

Truck had problems starting, key wouldn’t turn, very inconvenient. This should be checked out

Cerena Brown 
Rating:
5.0

Customer did not leave a comment.

Shawn Fournier  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mike sloane  |  Overall Experience 
Rating:
5.0

Staff was extremely helpful and went above and beyond what I had expected, and was surprisingly sympathetic to a personal problem I was dealing with and actually helped to ensure that I could get to the other location to drop off my trailer. I am going through the worst time of my life but the generosity and kindness displayed by the facility manager brough tears to my eyes, its amazing there are still people in this world who would help a complete stranger and expect nothing in return. TY

edward seidel  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Brandie Bruns 
Rating:
5.0

Customer did not leave a comment.

Kim Suiter 
Rating:
5.0

the worker )in the front was the best .He was respectful to everyone in the line , knew his job to be young .Im 40 and he showed me more respect than have seen in a lifetime he needs to own the place

latefa sullivan 
Rating:
5.0

Customer service was excellent. I forget the young ladies name. But I was coming in to South Carolina from Kentucky, and I was making it in time before they closed. She made sure that I was taking care of mobile wise. This was some of the best customer service I have ever experienced in every aspect. Thank you. Sorry I forgot your name. Lol

antuan smith  |  First Impressions 
Rating:
4.0

No I didn't help me was very friendly I would recommend to anyone

Shannon Bennefield  |  First Impressions 
Rating:
5.0

the manager Christian took great care of me, he always offered me solutions and I felt like family. Thank you Christian

Neptali Arriojas 
Rating:
4.0

Good experience. Everything went smoothly.

James Teague 
Rating:
4.0

Customer did not leave a comment.

Steven Vislocky 
Rating:
1.0

I had the truck for approximately 3 hours and drove it 13 miles. Returned it around 2:00 PM on the 6th but no one was there and the door locked to the office. I left the keys in the dropbox. I was charged for 2 days and an after-hours service fee! WTH!!!?

John McLendon 
Rating:
5.0

Customer did not leave a comment.

Samantha Clevenstine 
Rating:
5.0

Customer did not leave a comment.

John Horton 
Rating:
4.0

The staff was very helpful and friendly. I believe the name of the young man who assisted me with the check in was Christopher. He answered all my questions and provided my son with all the necessary info to move my household items into the storage unit.

Rayma McKnight  |  First Impressions 
Rating:
2.0

They didn't check my unit out properly and charged me for the next month, even after I told them I was clearing it out. They called me the next day to confirm I had cleared it out and I said yes, but they still charged me. When I called them about the charge, I was told that I didn't inform them of the move out. I told them 3xs.

AARON JONES  |  Overall Experience 
Rating:
5.0

Staff was very Cordial and efficient.

Dianne Bolden  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kenneth Gentry 
Rating:
5.0

Customer did not leave a comment.

Devion Roderick  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin Biscoe 
Rating:
5.0

Customer did not leave a comment.

jason davis 
Rating:
5.0

Customer did not leave a comment.

GERALD Nelson 
Rating:
4.0

Customer did not leave a comment.

keiara beck  |  Overall Experience 
Rating:
5.0

I was in a hurry to move household items from my apartment to new house which was stressful and I think the staff for meeting my needs.Thwy were willing to adjust my turn-in date because I was behind due to heat index being high. Thank you!

FRANKIE PONCE 
Rating:
2.0

Hi, The staff at this location are good people and they are very friendly. My below average ranking is due to a number of factors. First of all, the location is terrible. It is hard to get into and out of, and the parking is often all taken up in UHaul vans. At times when I have needed to get things out of storage, or put things in, I have been unable to park near my unit entrance. Secondly, Swiping in and out, and then having to swipe again at the elevator is tedious. One swipe at the elevator should be sufficient. Third despite prominently advertising climate controlled units, few of them actually are. Fourth, I did not know until I arrived late at night that this location, which I had secured online, would not except my rental truck return because it was out of state. After driving all day, on a holiday, I was directed to another facility 8 miles away. Had I known, I would have rented a unit there instead.

William Steadman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicholas Castillo 
Rating:
5.0

Based on previous experiences, I returned to this location when my home flooded Christmas Eve and I had to put all my belongings in storage. The staff are polite, knowledgable, helpful, and professional. I highly recommend this U-Haul location for storage, supplies, and rentals.

kimberly settle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRANDON TETUAN  |  First Impressions 
Rating:
5.0

Everything I needed and more. I was given a storage unit that was too small. The upgrade was quick and easy at the same site.

GENTRY ROGER TEIGEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jonathan Lynch 
Rating:
5.0

Customer did not leave a comment.

amanda myers 
Rating:
5.0

Customer did not leave a comment.

VALANTE ROBINSON  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

ALEXUS DAVIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katie MacDonald 
Rating:
5.0

Expectations on two visits have been met and exceeded. Wonderful customer service and very timely handling of setup through completion. Highly recommend U-Haul on Roper Mtn Road in Greenville!

James Carino 
Rating:
5.0

Customer did not leave a comment.

JOSEPH HAYDOCK  |  First Impressions 
Rating:
5.0

Great service - very prompt and courteous. Thank you

Daniel McGarvey 
Rating:
5.0

Customer did not leave a comment.

Kimberly Wallace  |  Overall Experience 
Rating:
2.0

I was told I could have the truck till 3pm but would be charged a $15 late fee if it was dropped off after 1pm when they closed. This is the only uhaul where I have been told that. This one is also the only one I was unable to return to any location. I was trying to return closer to my home.

SHELBY falconer 
Rating:
3.0

Disinterested and just barely civil.

Shanda Coombs 
Rating:
5.0

Everything went super smooth.

Kevan DeWeese  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DeAndre Epps 
Rating:
5.0

Customer did not leave a comment.

Andrene Johnson 
Rating:
5.0

Always helpful and polite

Donna Brown 
Rating:
5.0

Very friendly and helpful. Facilities were clean and carts available to unload was a huge perk!

mike sloane  |  First Impressions 
Rating:
5.0

I rent storage and they keep things nice and clean

Donna Brown 
Rating:
5.0

Met/exceeded all expectations.

James Carino 
Rating:
1.0

The manager Tamesha has a horrible attitude, very unprofessional, and charged my account without permission. She needs to be fired ASAP and will be reported to corporate and BBB

Matthew Spigner 
Rating:
5.0

The whole procesa was a very nice and easy. The guy who processed the order was nice.

Alvaro Pizarro 
Rating:
5.0

The only caution I would extend to anyone using your facility is the difficulty with the traffic at the intersection of Roper Mtn Road and Woodruff. Equipment and service were great.

Jacqueline Kazel 
Rating:
4.0

Customer did not leave a comment.

Jerry Driggers 
Rating:
3.0

I would have liked to have the dolly I requested. It was missing on pickup. It made the work I had to do that much more difficult. I had some large boxes and heavy ones and it was very strenuous to move them on my own, especially with stairs, which is why I had rented the dolly. I guess I would hope the location be more thorough moving forward.

Lainey Odette 
Rating:
5.0

Customer did not leave a comment.

Isha McDowell 
Rating:
5.0

Customer did not leave a comment.

elizabeth oughton  |  First Impressions 
Rating:
5.0

The custiomer service of the rep that rented me the truck was stellar. He made my stressful situation better. Thanks so much!

VEANNA WEBB 
Rating:
5.0

All Good

Phanindra Bulusu 
Rating:
4.0

The space was convenient but I did find a snake in my unit.

Tony Burton  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dick Sargent 
Rating:
5.0

Customer did not leave a comment.

Mary Lee 
Rating:
5.0

Christian who helped us was great. I will recommend this location and use it again should I need it!

Kimberley Loper 
Rating:
5.0

Customer did not leave a comment.

Eileen Evans 
Rating:
5.0

Customer did not leave a comment.

NICHOLE BIJELIC  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeffey McDaniel  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Britney Archie 
Rating:
5.0

It was just what we needed to store our things while our home was being built.

Loren Farah  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephen Fisher  |  Overall Experience 
Rating:
5.0

The only concern that I have or comment is that there was no pro-ration explained. The manager said that there is no pro-rating. Even though there were only a few days left, the manager said they do not prorate. I received a prorate when I entered the contract. That information need to be conveyed during the initial stage of acquiring a storage unit. 3/27/23 was my end date.

Phyllis saxton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susan Cole 
Rating:
5.0

The young lady who helped me with my rental was fabulous.

Melinda Smith 
Rating:
5.0

The truck smelled very strongly of marijuana and the fabric headliner inside was falling down from the ceiling. Tires were dangerously out of alignment and a safety hazard. Please take better care of the trucks or repair/replace when necessary!

Matthew Shaffer 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER HEARN 
Rating:
5.0

Fast and easy service. Thank you.

Hurschell Mathews 
Rating:
5.0

Great customer service and the storage was clean and decent

Jeanette Francis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amy Rozelle 
Rating:
5.0

The manager is very awesome!!!

PHILIPPA DILLARD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrinne Foster  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia Frite  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Steve Helms  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tony Sloan  |  First Impressions 
Rating:
5.0

They were very helpful👍🏻

Jacqueline Alexander  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Donna Abbott  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kandace Alexander  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher Marchuck  |  Overall Experience 
Rating:
5.0

Thanks for everything!

Randy Rice  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

George Grimball Jr  |  Overall Experience 
Rating:
1.0

They assumed I moved out and did not send me an email if they couldn’t reach me by phone I was told they throwed it away and had it taken to a junk yard all my items without my permission or confirmation. That was wrong they owe me money for my things and need to replace them

jeree anderson   |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mark Wright  |  Overall Experience 
Rating:
5.0

The guy at the front was very helpful an kind

quinten barton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOHN INGLES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Philip Terbeek  |  Overall Experience 
Rating:
5.0

The front desk person was VERY helpful and friendly

Terricka Chapell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

robert jeffers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrinne Foster  |  Online Move In 
Rating:
1.0

Customer did not leave a comment.

Robert Wilson  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Scott Brunner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Allen Hughes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Phillip Gatchell  |  First Impressions 
Rating:
5.0

The gentleman that helped us was polite and very helpful. He answered all of our questions and walked us through the access procedure. We were even able to leave the truck there instead of dropping it off at another location as originally scheduled. This was extremely helpful.

Loren Farah  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Scott Brunner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Estelle Shuck  |  Overall Experience 
Rating:
5.0

The facility was conveniently located and the staff was professional and friendly.

Nausha Chavez  |  Overall Experience 
Rating:
5.0

Staff very courteous and patient. Very professional!!!

Phyllis saxton  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Zakira Kinard  |  First Impressions 
Rating:
5.0

Great staff up front. Very nice people.

Lucas Harris  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Victoria Twombly  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

carol smalls  |  First Impressions 
Rating:
5.0

Great place. Miss Greenville

TOM TANGEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN GUSHUE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAMAL BROWN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ORLANDO RODDY  |  First Impressions 
Rating:
5.0

Great staff member when I went, elevator and carts for your convenience. Driveway kind of tight but if you know how to drive you'll be alright.

Gabriel Ruiz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tarina walter   |  Overall Experience 
Rating:
1.0

Y’all need need new prime running this place and working in the office

ZACHARY LORENTZ  |  Overall Experience 
Rating:
5.0

This manager is full of customer support. She is a gem & you should make sure she doesn't leave this store! Thank you so much for all of your help & assistance in this very stressful time!!!!!

Geri Taylor  |  Overall Experience 
Rating:
2.0

I was scheduled to return the truck I rented yesterday at 10 pm, my plan was to move my things into the storage unit I reserved yesterday. As I began unloading the truck and moved a few things up to the storage unit the facility locked me out and I was unable to get my things into my storage unit and had to leave my couch, my bed and my vanity next to the elevator out in the open and my bins of clothes next to my actually storage unit inside. The office was closed and no one was available on the phones to tell me what to do. I’m about to go back to the facility now hopefully my things are still there.

Alexys Sayles  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Geri Taylor  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ebbie Willocks  |  First Impressions 
Rating:
3.0

I was told that I could drop a one way uhaul at this location, however when I got there to store my items I was told thatI would hv to take my uhaul to another location. I was also td that a lock was provided, however there was no lock, and the office had already closed for the day. It was a huge inconvenience

Crystal White  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ann Wessel  |  Overall Experience 
Rating:
5.0

It’s jars is an excellent employee and representative for your company

Steve Wolverton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles Mckinney  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BILLY YOUNG  |  Overall Experience 
Rating:
5.0

Tischara was so so so helpful!!! I appreciate her so much!!!!

Spencer Jones  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Victoria Twombly  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Laura Kemp  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Barbara English  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kimberly Wallace  |  First Impressions 
Rating:
2.0

I am upset because when I rented the unit they said I would be refunded any days not used. I literally paid for a whole month in advance when I moved out. NOTHING was refunded. Because I was misled - will not use again.

MELISSA BYRNE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gale blouin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Wright  |  First Impressions 
Rating:
5.0

Nice staff

Eric Marsh  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Terrance Danley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DELTIE PARKS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robin kapolka  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alexis James  |  First Impressions 
Rating:
1.0

I am only giving this a poor rating because I rented a truck one day and used 6 miles which breaks down to be replaced around a gallon so to be safe I put a gallon and a half in I then in turn was charged 17 or 4 gallons of gas when I only drive 6 miles!!!!!

Kresha Reichel  |  First Impressions 
Rating:
4.0

Moving carts were not always available

Don Petree  |  Overall Experience 
Rating:
2.0

I typically do not provide negative input, but the initial reservation over the phone was great. Very helpful young man. Picking up and dropping off we’re VERY unorganized. The facility we dropped the vehicle off at was very dirty and if customers have to come in, that would be a concern of mine if I were in a leadership role at Uhaul. I hope you can use this feedback to make positive, impactful changes. The young man at the storage unit was very helpful. The staff at the drop off center were helpful as well but they should have a better facility to work from. I am sure they are doing the best they can. Thank you

Joan Cox  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DEMARCUS HILL  |  Overall Experience 
Rating:
5.0

Attendant was very helpful. He checked on us a few times to make sure everything was easy to operate.

Kandace Alexander  |  First Impressions 
Rating:
5.0

Great customer service Ian helped us on a Sunday and was patient and knowledgeable.

Kresha Reichel  |  First Impressions 
Rating:
4.0

As I was viewing my storage unit. I saw a dead mice a few units down and it made me hesitant about renting the unit. This why I sad no to the facility being clean and well maintained. Other than that the guy on duty was polite and very helpful.

Debra Kelley  |  First Impressions 
Rating:
5.0

The guys were amazing and did everything right .. and they all had great personalities.. I would use these three guys again …. A job well done .. thank you Louie,Nathan,and Brenden ❤️❤️

patsy padula  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kayla Clinkscale  |  Overall Experience 
Rating:
5.0

Everything was good excellent service except for the water damage that was done due to the leaking from the roof.

Austin Green  |  First Impressions 
Rating:
5.0

All the employees were super helpful and had a great attitude!

Mason Rose  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

latasha feaster  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LINDA SMITH  |  Overall Experience 
Rating:
5.0

Convenient and helpful staff.

Wayne Chao  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Philip Terbeek  |  First Impressions 
Rating:
4.0

The owner was amazing. We had a minor issue with water in our unit. She handled it like a freind would. I would recommend uhaul just because her. Other then that everything went as good as it could have. Still haven't resolved the insurance issue but I believe it will go just as smooth.

Bobby Hinkle  |  Overall Experience 
Rating:
4.0

The hours of access to the storage just didn't work for me because I live in a different county and my work schedule. But other than that all employees were more than helpful through this process.

SADAT LUGO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

scott vaughn  |  First Impressions 
Rating:
5.0

Very helpful staff and well run facility. The Manager Tischara Young went above and beyond to help me when I was on my way down with a trailer and made a stressful time easier for me by finding a closer drop off point and reserving a storage space.

JOSEPH PASSARELLI  |  Overall Experience 
Rating:
5.0

Friendly staff and great service

RAGE ALI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SEAN DUNLEAVY  |  Overall Experience 
Rating:
5.0

Tishara was excellent. I called while still on the road to verify space and time. She went out of her way to locate a closer drop off point for the trailer after I dropped off load at her storage facility. She explained everything and made my move that much easier after a 12 hr trip. Cressily was also helpful once I got storage space and explained how to use card etc.

JOSEPH PASSARELLI  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carol Buddington  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AMY BUFFINGTON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MAI MURRAY  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Bruce Pate  |  Overall Experience 
Rating:
4.0

More access to unit. Every other unit I have used let's you access for longer hours in the day.

BENJAMIN WEHRLY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Traci Twait  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Roger Welte  |  Overall Experience 
Rating:
5.0

Thank you for your service over the years. Your assistance when obstacles came up due to card number changes was greatly appreciated. Again, thank you.

DIANNA LANE  |  Overall Experience 
Rating:
4.0

If I read the directions right, I didn’t care much for the $20 charge to turn in truck before or after hours, a gratuitous charge indeed

Don Petree  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

andre feaster  |  Overall Experience 
Rating:
5.0

Everything was great on U-haul’s end.

JOHN SCOTT  |  Overall Experience 
Rating:
5.0

Very helpful guy behind counter. Helped me out with getting an easier to access unit and use of a hand truck. Very friendly

Darrell LaPoint  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SEAN DUNLEAVY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CRYSTAL JOHNSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mary Chapman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SARA CORNISH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RONALD MCNEIL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Preston Koschel  |  Overall Experience 
Rating:
5.0

Unbelievable service and friendliness. Not sure who was working the counter but it was informative, efficient and friendly. Literally, there’s non question U Haul is customer oriented! Great job!

Richard Hailer  |  First Impressions 
Rating:
1.0

Within two months of renting a U-Haul twice, booking in advance doesn’t work. Apparently you can get scheduled by centralized service, come to the location and they don’t have what you need because the manager has not trained employees how to update storage units and U-Haul trucks for customers. Too bad they have them available but as a customer I can’t get in until it’s submitted in the system. Very poor experiences and causing extra delays in time in finances when hiring labor to move/unpack.

Aleksandr Brynza  |  First Impressions 
Rating:
3.0

The areas outside of the elevator had debris.

Carole Archer  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

eric benton  |  Overall Experience 
Rating:
5.0

Counter guy was supper helpful.

Juan castaneda  |  First Impressions 
Rating:
5.0

Clean, staff friendly and helpful.

Wayne Chao  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nathan smith  |  Overall Experience 
Rating:
5.0

Everything has been going great since I have been with Uhaul

BETTY MOORE  |  First Impressions 
Rating:
4.0

Asked them to repair temp control pipe in unite 3times. When I moved out 3 month s later still wasn't done.over all they were pleasant.

Kennedy Thomas  |  Overall Experience 
Rating:
5.0

Excellent ,Thanks for great services

Donald Eckroate  |  Overall Experience 
Rating:
3.0

The gas was less than 5/8..

LC Chives  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

EILEEN THEISEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chanda Deann  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

eric benton  |  First Impressions 
Rating:
5.0

Excellent customer service!

SURTRINA DOOLEY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Delois Jones  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nathan smith  |  First Impressions 
Rating:
1.0

We had a 26 foot truck with an auto transport and could barely get to our unit. Then the check in process was so complicated because we weren't given an explanation first. We had the most stressful experience at a storage unit than I ever thought possible.

Amanda Mack  |  Online Move In 
Rating:
5.0

Great place for storage. Always clean, easy to access your unit, and the team members were super nice and helpful. I would highly recommend.

BRYAN HURTIG  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ASHLEY ANGLE  |  Overall Experience 
Rating:
4.0

The person at the counter was exceptionally polite and helpful. Don’t recall his name but he made our first experience with a UHaul storage center very smooth and easy.

Timothy Reeve  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

VANCE JENKINS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David McMillian  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Donna Wyatt  |  Online Move In 
Rating:
3.0

Accounting department needs to be improved. Receiving invoices with a due date within 5-day is not practical. This caused many issues with our account to where we received numerous lien notices over the years that were unnecessary. We resulted in having to pay multiple months in advance to offset the the payment window.

CAROLINA DERMATOLOGY/Prisma Health OF GREENVILLE  |  Overall Experience 
Rating:
4.0

The only thing wrong was the lady attendant who checked me out did not record and verify the stop storage use and I received a late notice. Upon contacting the gentleman at the desk. He corrected it.

Otha Horne  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Patton  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Macall Springer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JEFFREY STRELING  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Otha Horne  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

annie stone  |  Overall Experience 
Rating:
4.0

my family rented a unit for 15 years and were always pleased with the unit and with the cargo van we rented on several occasions. The staff was always very nice and helpful.

MARGARET COX  |  Overall Experience 
Rating:
5.0

While my storage experience was positive, I was very disappointed to find out that I have been paying a higher rate than is currently being advertised. Because I feel that I’ve been overcharged for several years, I would look elsewhere if I need a storage facility in the future.

Leslie Luke  |  Overall Experience 
Rating:
1.0

Storage paid for January on the 16, i moved out on the 23rd and requested a pro rated refund which i was refused. I was robbed of almost a whole month of money during the pandemic. this is not right or fair. I have been doing business here for years, but this will be the last. And i will not recommend to anybody.

Victoria Sanders  |  Overall Experience 
Rating:
3.0

Getting in and out of there with the traffic on Roper Mtn was often a challenge... one of the employees who wasn’t very friendly isn’t there any longer. We cleared out our unit over a week before the bill date, so I wish you’d pro-rate back a partial month.

TANDY GILLILAND  |  Overall Experience 
Rating:
5.0

The manager was really great and helpful. i would recommend their facility.

julia serra  |  Overall Experience 
Rating:
1.0

First month was supposed to be free from uhaul for renting the moving truck., They charged us anyway.

julia serra  |  First Impressions 
Rating:
5.0

I enjoyed storing and truck rentals with U- Haul. Especially the ropes mountain rd location. Friendly staff and management. I plan on renting trucks and or vans in the future. Thank you, John Newman I've been using your services for a number of years. In Virginia and in South Carolina too.

john newman  |  Overall Experience 
Rating:
5.0

Everyone was great. Special shout out to Lisa 👍

Chuck Trader  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Paulette Hawthorne  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

theresa murphy  |  Overall Experience 
Rating:
5.0

Great customer service.

carolyn peterson  |  First Impressions 
Rating:
5.0

It would be nice to have 24hr. Access to my unit.

SHIRLEY TURNER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

james eason  |  Overall Experience 
Rating:
5.0

Blake Is beyond helpful, Patient, transparent he literally showed me the unit then came back and showed me how to do the alarm 🚨. Which he had no clue i was not feeling good and really needed Guidance... Give him a raise esp With the rude lady who interrupted for 3 boxes ??? He is a Wonderful employee which are Rare I should Know Im a Retired Retail management and a Teacher.., Thanks Blake

Liana Whyte  |  First Impressions 
Rating:
5.0

This place is incredible!!! We tried two different storage locations previously and have been so happy we moved here. We started with a large unit, and gradually reduced to a 10x5. The staff have always been incredible and helpful, the building always spotless and security is fantastic. They are great for truck rentals too, which we have used many times. Keep up the great work!

JENNIFER GARVER  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

uriel townsend  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cary Eckhardt  |  Overall Experience 
Rating:
5.0

We’ve been using U-Haul for 25 plus years now and I would say this was our best experience so far. EVERYTHING was top notch. I would highly recommend !! Keep up the good work.

LINDA HACKNEY {naples}  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAM WALTERS  |  Overall Experience 
Rating:
5.0

The manager Jeff at this location is fantastic.. he was always helpful and cared about every customer that came in. His staff were always warm and welcoming. I appreciate everything y’all did to help me.. we need more people like y’all in customer service.. THANK YOU 😊

Rena Berube  |  Overall Experience 
Rating:
5.0

La persona fue muy amable y dispuesto colaborar en todo momento fue una gran ayuda

Yolanda Marin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cary Eckhardt  |  First Impressions 
Rating:
5.0

I had accidentally rented a unit that was too large. Robert made the change for me with no problem, and he was very pleasant.

Beverly Davis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jim oconnor  |  Overall Experience 
Rating:
5.0

The staff was friendly and accommodating. They were always pleasant, patient, and helpful. The manager, Lisa, and all the other folks we had the pleasure of interacting with made us confident and comfortable with our "stay" .

CHERYL TAYLOR  |  Overall Experience 
Rating:
5.0

The only thing is it’s supposed to be climate control and it was super hot in the unit and in the building.. it felt better outside than in.. and the storage unit did not have a light in it

Tracy Bryant  |  First Impressions 
Rating:
5.0

Since the new management has taken over the rental and customer service experience has done a 180. I was very satisfied with my rental.

Scott Stallcup Guardian Protection  |  Overall Experience 
Rating:
5.0

I stored some items for five plus years, and never visited the facility. Down sizing and getting older. So, $6,000.00 later I retrieved the $1,000.00 worth of junk. Ha. Seniors! Dan Boling

DANIEL BOLING  |  Overall Experience 
Rating:
5.0

The guy that check me in was very helpful and nice.

TAMARA CRUELL  |  First Impressions 
Rating:
5.0

None

Debby Stuckey  |  Overall Experience 
Rating:
5.0

you guys were great!

Zachary Schell  |  Overall Experience 
Rating:
5.0

Lisa was awesome. She was able to get us the climate controlled unit instead of the non-climate unit that was reserved for us my mistake. She was most helpful and you can tell she loves her job.

Jim Brown  |  First Impressions 
Rating:
5.0

So helpful in a fast move from Florida! When the place national U Haul had told us to drop off truck and transport turned out to no longer work with U Haul, we were referred to a place nearby! Thanks!

India Dennis  |  First Impressions 
Rating:
5.0

Well run facility. Very helpful friendly and professional staff.

MIKE OAKLEY  |  Overall Experience 
Rating:
3.0

When I rented storage unit, was very dirty inside. Bathroom wasnt very clean. The rest was ok.

Michael Kulka  |  Overall Experience 
Rating:
5.0

From the time I moved in, over 2 years ago, Lisa has been AMAZING to work with! I would recommend people to this place because of her customer service, for sure! Thanks!

Debbie Price  |  Overall Experience 
Rating:
4.0

Good enough.

Craig Ramsey  |  Overall Experience 
Rating:
5.0

Good place

Jose Flores  |  Overall Experience 
Rating:
1.0

The humidity levels in the building were far too high to be considered "climate controlled". Calls that rollover to the corporate office are hands down the rudest and least helpful customer service

Ryan Todd  |  Overall Experience 
Rating:
5.0

Helpful

Tara Prince  |  First Impressions 
Rating:
5.0

Easy access and they are very organized!!

Demetres Blakley  |  First Impressions 
Rating:
5.0

Lisa did a great job assisting me!

Nancy Gorski  |  Overall Experience 
Rating:
2.0

When I reserved a 5 by 10 there were 2 spots in the building the rep took me to both An no luck was place outside she was unaware no inside storage for bikes so I suffered and billed no help mgt

ronald hill  |  Overall Experience 
Rating:
5.0

Lisa was so amazing. After having a horrible day moving across states and running late, Lisa made it so easy to rent a unit and get moved in. Best customer service experience I've had in a long time!

Hannah Slyce  |  First Impressions 
Rating:
5.0

Bobby is the best!

Cristina Robinson  |  Overall Experience 
Rating:
5.0

Manager was excellent, professional,helpful and explained everything to me a great Employee and representative for U-Haul!!!

BAILEY PIERCE  |  First Impressions 
Rating:
5.0

Lisa was amazing to work with. She personified what great customer service should be. She went out of her way to assist me and it was much appreciated. Lisa is the absolute best!

Greg sloan  |  Overall Experience 
Rating:
5.0

Friendly and helpful staff. Secure premises. The best storage experience I have ever had.

CATHERINE ADAMS  |  Overall Experience 
Rating:
5.0

The only comment I have is the space is extremely tight to drive a vehicle through to get to the back units. There are many signs of evidence where others have hit walls and barriers due to this.

RHONDA WATSON  |  Overall Experience 
Rating:
5.0

Lisa was very nice all time with me with any information.Thanks!

CLAUDIA ZAPATA  |  Overall Experience 
Rating:
5.0

The team at the Roper Mountain location represent UHaul exceptionally well. They always went above and beyond to offer exceptional service.

ED SMART  |  Overall Experience 
Rating:
5.0

Great staff. Great service

Cristina Robinson  |  First Impressions 
Rating:
5.0

Lisa is a huge asset to the UHaul Company. A very clean and secure facility.

David Winkles  |  Overall Experience 
Rating:
5.0

I left because U-Haul would price match a competitor's unit price. There are many new storage facilities in the area now. In fact one is around the corner from this location. Bobbie and her staff best

NOLAND MEYERS  |  Overall Experience 
Rating:
2.0

Very warm 3 hr drive and the A/C was not working.

Gene Davis  |  First Impressions 
Rating:
5.0

Overall, I had a great experience. Staff was helpful, facilities were neat and nice. I felt comfortable leaving my stuff there.

Kim Kuhr  |  Overall Experience 
Rating:
5.0

Holly was very professional and friendly. The gentleman at the Spartanburg location helped me in securing 2 large units in Greenville. Thanks to both employees.

Shelly Pritchett  |  First Impressions 
Rating:
5.0

Friendly staff, clean facility

Carol Murphy  |  Overall Experience 
Rating:
1.0

I rented the unit which was A527, there was no fifth floor and by the time I found the unit two weeks after earning it, it had a lock on it with a “customer ready” tag. It was after hours and no one a

Shannon Scott  |  Overall Experience 
Rating:
5.0

A great experience for our belongings!

john clayton  |  Overall Experience 
Rating:
5.0

I rated my experience excellent because it was great except for moving out. We weren't able to get someone to close out our account in a timely manner. They said they were short on staff.

tammy splechtet  |  Overall Experience 
Rating:
5.0

5 months very clean and secure facility . Last day 10/12/2018 Darius was very helpful with closing out account. Excellent auto pay system as well.? Thank you 24 Roper Mountain Facility. LB #259😉

Lenorr Behlin  |  Overall Experience 
Rating:
5.0

Staff is knowledgeable and friendly. The location is ideal.

Teresa Melo  |  Overall Experience 
Rating:
4.0

After renting a unit for 16 years the time came to finally move out the items in storage. I wasn't able to get by the office to pay the final bill until the 9th and wouldn't prorate the rent. :-(

MICHAEL GREER  |  Overall Experience 
Rating:
5.0

It has always been a pleasure through out the years of using your facility at Roper Mountain. Thank you.

JOHN PEARCE  |  Overall Experience 
Rating:
5.0

Great experience! Friendly and professional staff.

tammy splechtet  |  Reservation 
Rating:
2.0

Still waiting for store manager to call me in regards to my storage reservation.

Peggy-Kenneth Acton  |  Reservation 
Rating:
4.0

1) your costs are above all others. we now have one twice the size for less than $20. more than what we paid at u-haul 2) the traffic at the Roper Mtn facility is AWFUL getting in and out

COURTNEY MCDONALD  |  Overall Experience 
Rating:
5.0

Lisa was extremely helpful and efficient. I worked with her from long distance and my daughter went in to see her. Great job

VALERIA COLEMAN  |  Reservation 
Rating:
3.0

Facility is nice, staff is great, hours could be longer for standard access though. I only moved out due to price, I was able to get a larger unit for less cost next door at Extra Space.

MICHAEL ANDERSON  |  Overall Experience 
Rating:
5.0

I loved the experience of working with them . They were ver y nice and helpfull.

Erika Vasquez  |  Overall Experience 
Rating:
4.0

The facility itself is fine, very clean and secure. However paperwork is not their strong point. I had problems on move-in and move-out. Otherwise no complaints.

KEVIN WILKES  |  Overall Experience 
Rating:
5.0

The staff was very helpful and Friendly. Facilities were very clean. Thank You Merle

Merle Riddle  |  Overall Experience 
Rating:
5.0

Very very Nice all the way around

CLIFTON ARRINGTON  |  Overall Experience 
Rating:
4.0

N/A

DONALD WOODFORK  |  Overall Experience 
No reviews have been submitted for this location.

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