Customer Reviews for U-Haul Moving & Storage at Lincoln Park

2,396 reviews

2809 North Ave   Grand Junction, CO 81501

(970) 241-3052

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(970) 241-3052

2809 North Ave
Grand Junction, CO 81501

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • 24 hour customer return
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Thanks for quick service

Daniel Patrick 
Rating:
5.0

Everything with the trailer hitch installation went smoothly. No improvements necessary.

John Bauer 
Rating:
5.0

The staff were beyond helpful. the units are clean and the floors are spotless. having clean bath rooms there is great! We love everything about the facility, thank you so much!!

ALLEN GIANNAKOPOULOS  |  First Impressions 
Rating:
5.0

They were professional and very helpful.

Mark J Smith 
Rating:
5.0

Customer did not leave a comment.

Terry Ballantyne  |  Overall Experience 
Rating:
4.0

The U-Haul app has some bugs in it but it made it easier to get the truck and finish Up at the end. Thanks again for giving me a chance to use your equipment once again.

Harry Petaisto 
Rating:
5.0

The overall experience was good, But the updates on equipment for pick up and drop off from one city to another absolutely SUCKS, Because where I had to go to pick something up I drove by 3 different U-haul lots in Denver, and saw the exact trailer that I needed, and as I entered 1 of those locations, I asked about the "specific" trailer, the front desk said "oh, yeah we have 6 here with NO RESERVATIONS attached to them" I HONESTLY DON'T KNOW HOW UHAUL STAYS IN BUSINESS WITH TOTAL DISREGARD TO THEIR OVERALL TRACKING AND INVENTORY!

Thomas Allison 
Rating:
5.0

This is the 5 time, I come to this stores and always has a great costumer service

JUAN LOZANO PEREZ 
Rating:
5.0

Good service

Sakda Srimahaprom 
Rating:
5.0

Customer did not leave a comment.

JAMIE FAIR 
Rating:
4.0

Customer did not leave a comment.

Brian Krickbaum 
Rating:
3.0

Dropped off truck was 150 miles over didn’t realize mileage was limited thought it was seven day rental unlimited miles. I’ll know next time. Otherwise made it.

Philip Pollard 
Rating:
5.0

It went well & I appreciate it greatly!!

James Middleton 
Rating:
5.0

Facility is very well maintained and staff is super helpful and informative :-)

Daniel McGrath  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William Burns 
Rating:
4.0

Again, they did everything I expected, and did it well.

Donald Roumburg 
Rating:
5.0

Friendly, knowledgeable, fast service. I was impressed with the trailer that I rented. Very sturdy and a lot of great features.

Brian Birch 
Rating:
5.0

Outstanding service and super friendly staff.

matt gardner 
Rating:
5.0

Customer did not leave a comment.

JEFFREY CHANDLER 
Rating:
5.0

Customer did not leave a comment.

Zaheer Hamirani 
Rating:
5.0

Customer did not leave a comment.

Danna Roberson  |  First Impressions 
Rating:
5.0

Quick customer care and set up

Jose Reyes 
Rating:
4.0

Customer did not leave a comment.

dennis harvey 
Rating:
3.0

This is a bait and switch operation. Your rep Ebony is a rude con artist.

David Hunter 
Rating:
5.0

Fantastic staff and very friendly and helpful

Michael Wargo 
Rating:
5.0

Customer did not leave a comment.

Jason Cook  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patrick Jones 
Rating:
5.0

Megan delivered the Uboxes on time and correctly. Was so helpful with the placement and the pick up was just as wonderful. I must say the Colorado people were wonderful.

Jayme Gabossi 
Rating:
5.0

Customer did not leave a comment.

KRISTEN RIDGWAY 
Rating:
5.0

Customer did not leave a comment.

Dorothy Monger  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Diana Chadbourne  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Denise Rotert 
Rating:
5.0

Customer did not leave a comment.

John Bruce Gregg 
Rating:
3.0

You charged me for the dolly but there was no dolly at all in the truck. The truck was so dirty and smelled so weirdly. I will never use this place again at all.

Dongjun Rew 
Rating:
5.0

You guy's are the best

Shari Lee  |  First Impressions 
Rating:
5.0

Your website was ridiculously difficult to maneuver and wasn't able to complete! Especially when I'm no dummy tech savvy!!! Thank goodness your personnel could help out and complete the rental! She was professional and friendly! Give her a raise! Rented Tuesday 2/27. Will NEVER use your app again!!!!!!!!

Joyce BOWEN 
Rating:
4.0

It was a great experience from the only pickup to easy drop off only thing i have to complain about is the furniture dolly was not with the truck but it wasn't a big deal i got a refund for that otherwise great experience

Casey Peters 
Rating:
3.0

The first person who helped me when I got my U-Haul was very rude and not helpful. When I returned the U-Haul the person who helped me was very nice and friendly but I had to wait quite a long time to get service and the signage told me to wait in the U-Haul until someone came to help. Also, the app is pretty glitchy and does not work all the time.

Emily Wray 
Rating:
3.0

Make things somewhat cheaper

Vernon Hewitt 
Rating:
5.0

Customer did not leave a comment.

Carl Bennett 
Rating:
5.0

Keep up what you are doing! Personnel was tremendously friendly and super professional. I highly recommend and will use this location the next time I need a rental.

Rodney Martinez 
Rating:
5.0

Fast service, great team of folks working on it.

Erica Willams mu Eurkea Science Museu 
Rating:
5.0

Everyone was helpful. The only thing I didn't like was how high the price for the unit is compared to other local storage places. I have a friend that had the same size unit and only paid 80.00 per month and i was paying 150.00. that's almost double? her unit was climate controlled as well? The staff was helpful, expecially Jake, the office contact and Misty, the lady that cleans the hallways.

shawna helton  |  Overall Experience 
Rating:
5.0

Was able to get a good location and unload a 15' truck into a 10'x10' unit in 30 minutes. Able to drop off the truck afterwards as well. Being open til 7 really helped since everyone who participated worked until 530.

ANDREW HARBERT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel Baker 
Rating:
5.0

Great staff, super clean facility

tina Cunningham  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Peyton Miller 
Rating:
5.0

Customer did not leave a comment.

Sue Greb  |  Overall Experience 
Rating:
3.0

Facility was great, customer service is lacking in the office area.

Dominick Higgins  |  Overall Experience 
Rating:
3.0

Pricey for monthly storage compared to other local places.

Jennifer Martinez  |  Overall Experience 
Rating:
5.0

Do not force people to use an app to rent a vehicle or equipment. Some of us don't like having to download stuff on to our phones and go through a bunch of stuff just to then go do what we wanted to do. I sat there for an extra 30 minutes just to download the app, create a profile and then wait for the approval. .. Insane.

Dean Chavez 
Rating:
5.0

Customer did not leave a comment.

RICK BRUNSON  |  Overall Experience 
Rating:
5.0

Same as my pickup location, I was pleasantly surprised with the staff members helpfulness, knowledge, and good cheer. I came away from this experience with a higher opinion of UHaul. Didn't feel like there were hidden costs or other gotchas.

Denny Capps 
Rating:
5.0

Customer did not leave a comment.

dan hosmeister 
Rating:
5.0

Customer did not leave a comment.

Teresa Mckowen 
Rating:
5.0

UHaul app a complete unworking disaster. It provided no convenience and only frustration.

Daryl D'Amico 
Rating:
5.0

Customer did not leave a comment.

Charles Ballard 
Rating:
5.0

Customer did not leave a comment.

Rebecca Pineda  |  Online Move In 
Rating:
5.0

I've used this U-Haul location for storage and rental trucks on several occasions and have always had a great experience. I recommend them highly. The employees are knowledgeable, helpful, and friendly. Overall, I've always had a very good experience.

TERESA HOLMES  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ralph Sandoval 
Rating:
5.0

Customer did not leave a comment.

brian jones 
Rating:
4.0

Customer service was very good and professional.

ABDELGHANI ESSAIFI 
Rating:
4.0

They key box was not labeled very well, and very hard to open.

Brandie Yost 
Rating:
5.0

Customer did not leave a comment.

Alexis Brandon 
Rating:
5.0

Customer did not leave a comment.

larry debusk 
Rating:
3.0

Our truck looked like hell, dents all over, it sounded terrible and smelled of smoke. Our truck leaked rain water (roof? Side?), ruining my table! Not happy at all

Selena Hayes 
Rating:
4.0

Customer did not leave a comment.

Donald Roumburg 
Rating:
5.0

Excellent customer service. Am renting multiple UBoxes and a truck on several different days. Staff is very accommodating and equipment is available when needed. Would highly recommend U-Haul for any storage or moving needs.

Denise Thompson 
Rating:
5.0

Customer did not leave a comment.

christian barber 
Rating:
5.0

Best storage center I have ever been too.

CHRISTINA DIEHL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Rader  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Angie Denhartog 
Rating:
3.0

There were no directions on using the two key pads to get into building & had to go office for help. Plus my code didn't work until I used office key pad.

jill Hoeffer  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Jill Hoeffer 
Rating:
4.0

Very kind staff and were extremely helpful.

MARALYN CHASE  |  First Impressions 
Rating:
5.0

I rented a couple of storage units over a six-year period and the staff was always friendly and helpful. I would absolutely recommend this facility to friends and family whenever they need to store their belongings. If you get behind, just talk to them and they will do the best they can to help you out. Kudos to Basil, Jake, and Cindy, they are the best. Thank you all for your compassion, patience, and understanding.

Michael G Garcia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dwane Dardis 
Rating:
4.0

Customer did not leave a comment.

randen eggers 
Rating:
4.0

Customer did not leave a comment.

Alan Carmichael 
Rating:
5.0

The gentlemen whom helped me was very nice and made it quick and easy ,he told me though the truck was a long the end of parking lot facing north Ave ,went and looked all over didn't see it then went back close to building and actually found the truck by side of building,I returned the truck here in Sioux falls SD on the 24th about 1pm ,I asked the guy if I needed to do anything he never gave me anything in return just took key and said he'd take care of it and I asked about the insurance money money deal back and he said I d receive a check or whatever back with in a day ,never heard of a call or nothing back on email of anything of the return on truck or anything else so ,what should I do ..

CYNTHIA REED 
Rating:
2.0

Too expensive.... I mean really!

Robert Stewart  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tina Cunningham  |  First Impressions 
Rating:
5.0

Dear HQ, You need to value face to face interactions. Your call systems suck. Your text systems suck. Your tech user interface sucks. It's garbage. Value your employees, don't phase them out with these poorly coded robots. Every single uhaul interaction I've had with an employee has been great, but your tech sustems are not intuitive, they don't flow, and they don't save any fucking time on the frontend for the customer who is still paying the same as if he were talking to an employee. Wonder where that money's going? Definitely isn't going to the developers you've hired for this whole tech system you've moved to, because it's fucking trash bro

Jon Hutson 
Rating:
4.0

Customer did not leave a comment.

Joseph Barrows 
Rating:
5.0

Customer did not leave a comment.

Heather Turpin 
Rating:
5.0

Extremely nice management/owner.

CAROLINE NELSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dan Morris 
Rating:
5.0

Customer did not leave a comment.

Brian Jost 
Rating:
5.0

Customer did not leave a comment.

John Antoni 
Rating:
5.0

Everything went very smoothly , the staff was very helpful. Couldn’t ask for better service

Bruce Keeler 
Rating:
5.0

Customer did not leave a comment.

Ryan Terhaar 
Rating:
5.0

Customer did not leave a comment.

Karren Merrell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

samantha McCoy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ruben Magdaleno 
Rating:
5.0

Customer did not leave a comment.

Christopher Rollins 
Rating:
4.0

Customer did not leave a comment.

Joseph Sterling 
Rating:
4.0

Customer did not leave a comment.

lorrie long  |  First Impressions 
Rating:
5.0

I had to use this location as the first reservation I made at a closer location, left me stranded in the cold for a lengthy time due to it being closed despite allowing me to reserve it and go through the self pick up all the way until it was time to get keys. This location was open thankfully but added miles/fuel to my short trip as it was. Happy with the customer service at THIS location but not happy with uhaul as a whole!

Katie Calderon 
Rating:
5.0

Customer did not leave a comment.

Kimberly Putt 
Rating:
5.0

You guys have an amazing team that is very helpful and friendly.

Cynthia Willingham  |  Overall Experience 
Rating:
3.0

Charge less per mile, or make it a better rate when you go over one or 200 miles. Or I don't know how about not charging people for 3 days when it was less than 48 hours.

Michael simpson 
Rating:
5.0

Both guys were real friendly. They did a great job hookin me up. Smooth return also. Keep it up.

Kevin Mcdermott 
Rating:
4.0

Thanks , Have a vg new year Rad

WILLIAM RADECKY 
Rating:
5.0

Customer did not leave a comment.

Amber Eggink 
Rating:
5.0

Everything associated with a truck rental and return was smooth here; the service was excellent!

Lawrence Bernstein 
Rating:
1.0

Crapy service and they upsold me by a chunk compared to the quote I got from them. Be careful.

James Salyards 
Rating:
5.0

I cannot say enough about basil he went above and beyond for me many many times I don’t think that I would’ve had my storage unit. If it wasn’t for him I appreciate him and all of his hard work.

Lara Hill  |  Overall Experience 
Rating:
5.0

They bailed me out because the designated drop off that U-Haul gave me didn’t even have a valid telephone number. But they were very helpful and I would use them and never use the other.

Joseph Lamendola 
Rating:
4.0

Customer did not leave a comment.

Darin Loccarini 
Rating:
5.0

Staff is always awesome!!! A+++

Chris Paladino 
Rating:
1.0

DO NOT use “MovingPro/Anytime Services” to help load and deliver your container! They arrived at my house TEN HOURS LATE! When the “owner” Bryce finally arrived, the container had no straps, no spacers, no locks, and only four air cushions to fill empty space. These guys are completely inexperienced and unprofessional. On top of being the worst moving company I have EVER used, the “owner” was unable to provide a business card, physical or electronic, and anything to document his actual ownership/responsibility for this “company”. There is a reason this is the cheapest option for loading help! Please take my review to heart, and DO NOT use “MovingPro/Anytime Services”.

Kara Meyer 
Rating:
5.0

Customer did not leave a comment.

Joseph Rajewski 
Rating:
5.0

Customer did not leave a comment.

leeann colloty  |  Overall Experience 
Rating:
5.0

Great experience!

STEVE SOLK 
Rating:
5.0

Customer did not leave a comment.

Kathryn Chavis 
Rating:
5.0

Alex was great

Gabe Downey 
Rating:
5.0

Awesome Throughout! Super Clean Facility/Trailer Extra Nice and Helpful people.

Robin Mitchum 
Rating:
5.0

Customer did not leave a comment.

Russell Williams 
Rating:
1.0

The location assistant manager here deliberately and purposely deceived me into believing that he is actually not a racist and discriminated against persons whom he doesn't know without a logical reason or but biased judgement coming from local Caucasian and Latino racist friends pushed him to feign to be honest with my credit card instead of performing the professional card hold amount which would be adjusted at the return of the equipment he decided to make it an actual Charge and overcharged my card by an amount overage of near $28.00 furthermore the location assistant manager is involved in a local hate crime coverup and he has given my personal information and details to other sources and engages in stealth activities on the job with company authorization and consent showing a blatant disrespect and disregard for me as a male customer of color whom has been a very loyal customer, quite friendly and courteous and I have no hidden alterior motives as he does.

Lloyd Nellams JR 
Rating:
5.0

I had a great experience with U-Haul. They were fast, efficient and friendly.

Tom Davis 
Rating:
4.0

Customer did not leave a comment.

MARIFRANCES KELLY   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rosemary Nuncio  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MIchele Schaal 
Rating:
5.0

Customer did not leave a comment.

NANETTE DOXTADER  |  Overall Experience 
Rating:
5.0

The staff has always been great with my needs and concerns. Over the top helpful with my clean out on sunday

LEANN SARTI  |  Overall Experience 
Rating:
5.0

Really professional and helpful staff.

Annie Velasco  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

ASHTON JONES  |  First Impressions 
Rating:
5.0

All the employees I delt with at this location were very helpful and friendly.

Jill Whitman 
Rating:
3.0

The front end staff were helpful and friendly. The manager made me download an app and go through the set up process just to end up with an app that wouldn't load a rental page so we did it the normal way anyways which was a waste of time. Fix the app or better yet, don't require people to have it in order to make a rental. People who would need a uhaul often enough that an app is useful already have their own vehicle that can haul things. Making your users download an app for a one time use is pointless and frustrating, especially when the app can't even open a rental page.

Austin Solko 
Rating:
5.0

Nothing i can think of . Vert easy

John Waski 
Rating:
5.0

Customer did not leave a comment.

Steven Crosson 
Rating:
5.0

Customer did not leave a comment.

Austin Hanson 
Rating:
5.0

Your yard guy is awesome. Very helpful.

Debra Taylor 
Rating:
5.0

Customer did not leave a comment.

Dana Booth 
Rating:
5.0

Customer did not leave a comment.

Michael Scholten 
Rating:
5.0

Techs were friendly and quick

gary bailey 
Rating:
5.0

Customer did not leave a comment.

Jeannica Love  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Margaret Pilcher 
Rating:
5.0

So clean, convenient and easy to access. Very friendly and hard-working staff. I had no worries about security and appreciated being able to enter the garage area to enter my unit. Great experience!

rey bloxham  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Barbaraann Detray  |  Online Move In 
Rating:
5.0

Thx Basil & Jake for caring for yur customers on a personal level

bryan gay  |  Overall Experience 
Rating:
1.0

Random fees were added due to there mistakes and they are not friendly, very ignorant you get told different things from different employees and then when you ask for a copy of anything they get offended and told me I have two days to move my stuff!!!!

hunter condit  |  Overall Experience 
Rating:
5.0

Alysha and Jake have been very helpful...

David Carroll  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shandie Miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Harriet Campbell  |  Overall Experience 
Rating:
5.0

thank you

Vally Jo RobinsonMcDonald  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashley Vangundy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS ABEYTA JR  |  First Impressions 
Rating:
5.0

Very friendly and helpful

Steven Arntzen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Noel Smith  |  Overall Experience 
Rating:
2.0

the space (unit 1911) had signs of visible water damage (missing ceiling tiles and yellow water spots) and mold, not good for storing anything but especially problematic for upholstered furniture. in an effort to protect my furniture, we put our moving blankets on the floor. because black mold is toxic and the spores love to stick to fabric, i left the moving blankets in the storage space (per the instructions of the woman working there yesterday, i did not get her name but she was cleaning up the storage space area). anyways, the cost of the blankets is a loss on my end and it seems like the fair thing would be a reimbursement. all the staff at this location that i interacted with were great, but the space itself was not great. and the general vibe of homeless/undomiciled people around the facility is kind of a bummer too.

DANA GRAY  |  Overall Experience 
Rating:
5.0

You're staff has always been very pleasant. When I needed help they were always very helpful. Thank you for everything.

KIMBERLY MYERS  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

MARIA ALVARADO SANCHEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Mckowen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Mortlock  |  First Impressions 
Rating:
5.0

The biggest reason I use U-Haul facilities is the fact that there are secure, climate-controlled, indoor rooms. That isn't available in most other facilities. Issues that do arise--like flooding last summer--are addressed quickly.

Wanda Schoening  |  Overall Experience 
Rating:
5.0

This was an excellent experience, easy to start & end contract. Using the App to make my payments was simple. Always secure & super clean. Thanks!!

CHERYL MASANI  |  Overall Experience 
Rating:
5.0

One of the nicest storage I’ve used, staff was beyond helpful! Thank you!

Teryl Moya  |  Overall Experience 
Rating:
5.0

Staff is always friendly and knowledgeable, every area is clean and well maintained would highly recommend

Joyce Mielnicki  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MELISSA HOPKINS  |  First Impressions 
Rating:
5.0

Thank you so much for keeping our home items and artwork safe and secure.

KIMBERLY PUTNAM  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandon Dunn  |  Overall Experience 
Rating:
4.0

Appreciate the fast storage and ability to get a future truck, thanks for the fast help!

Teryl Moya  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Madeline Arnold  |  First Impressions 
Rating:
5.0

Thank you for your storage service

JENNIFER VARGAS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JANE FOX  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristi Courter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nannett Hill  |  First Impressions 
Rating:
5.0

Exceptional staff. Not sure why it's advertised as 24 hour when that's only for truck drop-off. I assumed storage was also 24 hour, and I'm sure I'm not the only one who thought that. Still happy with the service/product overall, though.

AUSTIN RAFF  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

SADIE GREENWAY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LORI ZAIKOWSKI  |  Overall Experience 
Rating:
5.0

This storage place was A+ all the way around! It was always clean (even the restroom), the staff was always so helpful. I will definitely use this facility again when needed.

Kristine NOVINSKIE  |  Overall Experience 
Rating:
5.0

Thanks very much, we'll be back in the spring!

Scott Morris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RAMSEY RICHARDS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nanna Vanderwall  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Terry Isakson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PATRICIA HICKEY  |  Overall Experience 
Rating:
5.0

All was great!

Dilyce McKaig  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrew Heermans  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brooke Hrovat  |  Overall Experience 
Rating:
5.0

Awesome staff. They genuinely care for all their customers.

ruby amey  |  Overall Experience 
Rating:
5.0

The staff is wonderful and friendly and really take pride in it being clean!

Shanae Mundee  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHELLE RADCLIFF  |  First Impressions 
Rating:
4.0

Wish you prorated. Having to pay a month storage for an empty unit. But would recommend to others

Karen Faber  |  Overall Experience 
Rating:
4.0

Wanted smaller box truck, but they had none available when I got there to check it out and I made reservations for it. The one I had to use was very difficult to get into and out of for a short elderly woman.

carol flick  |  First Impressions 
Rating:
4.0

Good job

Douglas Corbett  |  Overall Experience 
Rating:
2.0

Had to move out rather quickly due no prorating. I am renting a truck from same place on the 6th, I am not going to pay 104.95 for 6 days, so this was a major inconvenience. While moving out the bay doors were broken.....this was a major inconvenience....due an inefficient procedure to have the doors open for people trying to get to their storage. A procedure needs to be in place if the bay doors don't work again.

Katja Schiefer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rug doctor  |  Overall Experience 
Rating:
5.0

Misty is amazing!

Dan Strilzuk  |  Online Move In 
Rating:
5.0

We rented a storage unit for two years. The grounds were always clean. The staff was always professional and answered any question we had. We felt our belongings were safe and clean.

Richard Oconnor  |  Overall Experience 
Rating:
3.0

Got a bit expensive. But nice

Braden Biocic  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Greg Whetstone  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joshua Trobiani  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Don Woods  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Judith Wicker  |  Overall Experience 
Rating:
5.0

We used the storage facility in Grand Junction for about 15 months to keep some processions separate from our move there. The price was reasonable and the it was indoor storage. It was kept well clean and the staff was extremely friendly. My wife and I would recommend it to anyone and would use it again if we need additional storage.

sam scucci  |  Overall Experience 
Rating:
5.0

Staff was friendly and knowledgeable, especially “Ducky,” who helped me get set up initially, The security systems in place and cleanliness of the facility gave me peace of mind. I’d definitely go back to this particular UHaul if I ever needed storage space again in Grand Junction.

Karla Oglesby  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lynn WARGO  |  Overall Experience 
Rating:
5.0

Everyone was so helpful and I loved their personal approach. I felt seen and was always helped quickly and with a welcoming smile. Thank you!

Anton Uhl  |  Overall Experience 
Rating:
5.0

Always friendly and clean. The staff was always very nice. A little pricey but knowing your belongings are secure balances out the extra you might spend.

Cathe Ruybal  |  Overall Experience 
Rating:
5.0

The only issue I had was receiving my units late. There was some difficulty with finding a transportation company who could transport them from Arizona. Staff kept in contact throughout the process and gave frequent updates.

Daniel Rodriguez  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Martika Santiago  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Noble Rust  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joyce Mielnicki  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

TRINIDY SADUSKY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katharina Morrison  |  Overall Experience 
Rating:
5.0

Facility and staff are excellent and would do business with this facility in a heart beat!!

MICHAEL LEGOSKI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SCOTT STALLINGS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AURORA LUCERO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

M khaldoun Hejazi  |  Overall Experience 
Rating:
2.0

I reserved a 10x10 drive up unit. When I arrived in person, the only unit available was a 5x10. On 6/6 I will be arriving with yet another 5x8 trailer and will not have enough room to store all of my belongings, which puts me in an awkward position. I will now be forced to rent yet another storage unit now.

Samuel McArthur  |  First Impressions 
Rating:
4.0

Expensive but worth paying for the safety and security as well as climate control… thank you!

brandon howard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debra Martinez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Wadsworth  |  First Impressions 
Rating:
5.0

Very clean and well maintained. Safe and secure.

TIffany Vines  |  Overall Experience 
Rating:
5.0

All great so far.........

Brandon Dunn  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brooke Hrovat  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Faith Gibson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amber Thompson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Douglas Strickland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary Sharp  |  First Impressions 
Rating:
5.0

The storage facility was very secure, easy to access, and the ladies do a fantastic job keeping the place looking spotless, and even called me when I didn't properly lock my unit! I would recommend this location, and would go there again if I need a storage unit in the future.

Carol Gass  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dennis Cherwinski  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris Carr  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rianna Arnett  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Brooklyn Willard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jerry hampton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NOEL SMITH  |  Overall Experience 
Rating:
5.0

Staff friendly. Easy to work with and will help you with what you need.

Natalie Kimball  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ian white  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rosanna rider  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

albert bishop  |  First Impressions 
Rating:
5.0

Accessibility and service was exceptional, great overall

Lucas Strickland  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Rebecca Lennox  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anthony Silva  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

SANDRA KING  |  First Impressions 
Rating:
5.0

I still have four more units.

Dennis Cherwinski  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Candace Seidel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Silvia Mctevia  |  Overall Experience 
Rating:
5.0

Great operation

RICKY BENOIT  |  First Impressions 
Rating:
5.0

Thank you. It was a the best, clean and warm!

Richard Perkins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adam Breckenridge  |  Overall Experience 
Rating:
5.0

I found this facility to be a GREAT fit for my needs at the time. The staff were all really helpful and the place always looked extremely clean and tidy. I appreciate that the facility is well lit, and has cameras and alarms as well. I felt very safe and felt that my possessions were protected. Thank you for the superior service!

cody emert  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

del r cummings  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Tabitha Oliver  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

desire rosa-miranda  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

lissa armas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darren Jones  |  First Impressions 
Rating:
5.0

Best storage unit in town

santana Patterson  |  First Impressions 
Rating:
4.0

The facility itself is amazing! Very clean, looked well-maintained I asked for something that would hold a 20’ truck, they gave me a 10 x 10 unit, needless to say half of my stuff did not fit so I either need to purchase another unit or store the rest elsewhere. Other than this problem everything went smoothly. I would have given them an excellent rating, if it had not been for lack of a bigger unit. Their store is very nice and have about everything you need to move

Kristine NOVINSKIE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Destiny Mitchell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dea Fairchild  |  Overall Experience 
Rating:
3.0

Was uptight about the homeless fellow inside daily, watching folks. He would walk up to the door and watch me drive away. Would have rated excellent if not for having spoken up about this, but he remained.

Leandra Harris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jared Miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Long  |  First Impressions 
Rating:
5.0

Very friendly and made me feel safe and welcomed

Silvia Mctevia  |  First Impressions 
Rating:
5.0

Worked with John Yoder who found a unit that would be convenient for me to move a lot of small/medium boxes into, (and some out of), over a period of several months. Enjoyed that he cared about my situation.

Edward Chandler  |  First Impressions 
Rating:
5.0

Staff location love the in door storage

Joseph Brancaccio  |  First Impressions 
Rating:
5.0

I would definitely recommend this place. It was always clean and well maintained. The staff was always helpful and friendly. I felt like my stuff was always secure. The hours are great as I could come and go anytime.

Sonja Howard  |  Overall Experience 
Rating:
5.0

We had no issues at all with our storage unit. The 1st month free with a truck rental was just awesome. We only needed the unit for a couple of months and it was really easy to cancel once we were done with it. I'd use this place again if the need arose.

Gary Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jeanell jonour  |  Overall Experience 
Rating:
5.0

Except your cleaner, everything in interacted with her she was always trash talking yall and just in a bad mood. I suggested she find a job she liked. But Basil is a true Angel and I will forever be thankful for what he did for me. Thank you

Starla Randall  |  Overall Experience 
Rating:
5.0

Honest and straightforward. absolutely appreciate it!

Amber Sterns  |  First Impressions 
Rating:
5.0

Well done y'all!

desire rosa-miranda  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Melissa Markwardt  |  First Impressions 
Rating:
3.0

I was mostly happy about my experience, but my storage unit was almost broken into. My lock was seriously damaged and was hard to open that it was basically not usable anymore after I removed it from your location. So basically the money I spent on the lock went down the drain. Also when I went to tell yall I was moved out nobody was at the front desk. I could hear someone in the adjacent office making phone calls and I made noise to make make presence known and that didn't give them a hint to maybe come check and see if I needed help. I waited 20 minutes before someone finally came from the inside storage area I gather, they wernt outside but not right inside either. The lady on the phone was right around the corner and I know she could here the door open and close a few times. When I told the guy who checked me out about my unit about being broke. Into all he said is oh really. The wall next to where the lock and mechanism is was all scratched up and banged up as well.

bernard mullarky  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Stickel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lynn Daniels  |  Overall Experience 
Rating:
5.0

Super helpful staff! Super convenient!

Anna Garcia  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Micheal Angle  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

sue hicks  |  Overall Experience 
Rating:
4.0

I enjoyed the check in process very easy and fast.

connie Treasure  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PAUL RADOSEVICH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sean Monroe  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SUEANN RIVERA  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Richard Hazelton  |  Overall Experience 
Rating:
5.0

The staff was well mannered, calm when faced with frustrated clients. The facilities were well maintained, clean, and the staff was so sweet and helpful.

Timothy Bohrer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anita Abeyta  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jasmine Labato  |  First Impressions 
Rating:
5.0

Great customer service

Micheal Angle  |  First Impressions 
Rating:
5.0

Very clean has a bathroom n water fountain in there. It had dollys to help make it easier. Very nice staff

Cari Pierce  |  Online Move In 
Rating:
5.0

Most secure and clean storage I’ve ever used

Bob Hickox  |  Overall Experience 
Rating:
5.0

All office personnel are so friendly and knowledgeable! Outstanding experience all the way around!

Thomas Candeto  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STEVE JOHNSTON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kimberly Ochoa  |  First Impressions 
Rating:
5.0

Overall satisfied

Gary Whiseant  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sam Langford  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kerry Riley  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Suzann Sanders  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Gerald Brundage  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Glafira Braga  |  Overall Experience 
Rating:
5.0

The help was very information and helpful. Have recommended your business to others.

Jan Thompson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Savanna Liedy  |  Overall Experience 
Rating:
5.0

John, the owner, is amazing! Very helpful young man!

Shelly Meschke  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

bernard mullarky  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

EDELMIRA SERRANO-MUNOZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janice Logan  |  First Impressions 
Rating:
5.0

Clean, secure and convenient location. Staff friendly, knowledgeable and thourough.

Terri Eubanks  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bill Bailey  |  Overall Experience 
Rating:
5.0

My whole moving experience with U-Haul was stellar. Great online platform plus helpful people on the phone. Everything from start to finish went off without a hitch. Thanks!

Catherine Burbank  |  Overall Experience 
Rating:
5.0

Misty is an asset to your company. She provides great customer service and knows her job well.

Sylvia Carman  |  Overall Experience 
Rating:
5.0

Absolutely perfect! Great customer service. Great location. Everything was great.

Joey Vincent  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Lillian Elam  |  Overall Experience 
Rating:
5.0

Jake was awesome!!!!

mary lelich  |  First Impressions 
Rating:
5.0

Very clean and secure storage location. The drive in area for loading and unloading is convenient! The manager Basil is very customer service oriented and made me feel like a valued customer.

TRACI HENSIEK   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lynn Daniels  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Amber Webster  |  Overall Experience 
Rating:
1.0

When we first came in to rent to storage unit the lady at the front desk was extremely rude I assume because we were taking to long to get her the information she needed and stated "come on I need a name or an id I'm busy and have things I need to get done" which I thought was less than professional. Once the person arrived with the credit card needed to open the account the lady went outside and spoke with what I assume was the manager who then came inside and told us that the 5x5x9 the lady just said they had available not 5 minutes prior was no longer available and we had to get a larger unit, which I find extremely hard to believe. I'm going to assume that because I told the extremely rude employee that I understood she had a job to do and she was busy but as paying customers helping us is infact part of her busy day that she took it upon herself to lie and say the size we wanted was not available. Call me crazy but as far as I'm concerned that is not how employees should treat customers. I may have said some foul things towards the end but that is only due to the stage she set when we first arrived. Every single employee at this location need to take some classes on proper customer service. As a customer it is non of my business not is it my concern how many units this lady has to sweep, or how busy she is, so her telling me she is too busy to wait for us was extremely unprofessional. If this is the way you encourage your employees to conduct business then I'd much rather my money back.

Kenneth Yoder  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Alfonso  |  Overall Experience 
Rating:
5.0

Jonathan was very helpful and friendly. He was attentive to my needs

Sonja Howard  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Triton Klugh  |  Overall Experience 
Rating:
5.0

Thank you soo much!

Alfredo Borja  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patti Hickey  |  Overall Experience 
Rating:
5.0

Awesome friendly staff go above and beyond to meet all my moving and storage needs.

ruby amey  |  First Impressions 
Rating:
5.0

Vicky could have explained the security better as a different person saw i was confused and showed me.

Jeanne Tibbens  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Sean Thomson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

shane rosencrans  |  Overall Experience 
Rating:
5.0

Good folks and very helpful

jim loveridge  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Laurie Esplin  |  Overall Experience 
Rating:
5.0

Great storage unit. Very clean & well lit. Very friendly staff. Will use this facility again when needed. Thanks U Haul

Lawrence Thompson  |  Overall Experience 
Rating:
5.0

College students stored things over the summer. Very polite staff, and unit was nice. We’ll use them again.

Shelly Easton  |  Overall Experience 
Rating:
5.0

The staff was very helpful

Carolyn Higgs  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Matthew Spangler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dennis Cherwinski  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Glen Evans  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DAVID LESTER  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

amanda nelson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALLISON Vogel  |  First Impressions 
Rating:
5.0

Nice and quick

Kiah Echave  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

del r cummings  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeremy Carder  |  Overall Experience 
Rating:
5.0

Great staff, Every time i need something they helped

ZAK POOLE  |  Overall Experience 
Rating:
3.0

I wouldn't recommend U-Haul because I think your prices are too high. I stayed two years even though I believe that about your prices.

Beth Luevano  |  Overall Experience 
Rating:
5.0

There was an issue with my reservation and the store manager went above and beyond to fix it. Excellent customer service!

Janel Cook  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Byron Corbett  |  Overall Experience 
Rating:
5.0

Facility is neat and clean, the staff are friendly and helpful

Daniel McGrath  |  Overall Experience 
Rating:
5.0

I would definitely store my things there again. The climate control was very important to me because of my antique furniture.

Jane White  |  Overall Experience 
Rating:
5.0

Very clean !!

Micheal Bailey  |  Overall Experience 
Rating:
5.0

Surprised us with a free month storage due to renting Uhaul's larger trailer. Appreciated that. Thanks

Marvin Elsberry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ron Howard  |  Overall Experience 
Rating:
5.0

Great place and great customer service

Pennie Austin  |  Overall Experience 
Rating:
5.0

The gentleman that waited on me was very helpful an kind thank you .

TuesDay Kimsey  |  First Impressions 
Rating:
4.0

Thanks Basil and crew!

Pete Newnham  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jeff Clymer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karen Genrich  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

keith McKay  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel McGrath  |  First Impressions 
Rating:
4.0

The only issue I had was not being able to rent a truck with a new temp license from the DMV. If you have a license you should be able to rent Cheers

Adam Hawkins  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ASHLYNN ETTER  |  First Impressions 
Rating:
5.0

The staff was very helpful with getting me settled. I liked that eventually I had to scan my card on both scanners to open the access door, great design to keep people that don't belong there out of the facility. Overall great experience.

patrick sury  |  Overall Experience 
Rating:
5.0

Basil Williams went above and beyond to help me Even baking afterwards to check up and make sure everything was good. I appreciate the customer service I received!!!

Tia Chase  |  First Impressions 
Rating:
5.0

The UHaul facility in Grand Jctn is top notch. They have anything that you would need to make a short move or a long distance move. We rented a 9' Cargo van to make a long distance move and it was a good experience. When arriving in GJ we needed to rent a storage. The climate controlled storage unit is just what we needed.

Sharon Dufrain  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen Reed-Sams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Randy Vellis  |  Overall Experience 
Rating:
5.0

this facility has been great! john was extremely helpful and patient, and he has made my very painful moving process much more pleasant and less stressful. the facility is very clean and well manitained and again greatly appreciated! 5 ⭐️‘s across the board — thank you!

stephanie osmers  |  First Impressions 
Rating:
5.0

Amy is the most amazing and helpful person!

Natashia Willden  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Casey Mathis  |  First Impressions 
Rating:
5.0

Extremely helpful staff. Good prices, and excellent facilities.

Dustin Nelson  |  First Impressions 
Rating:
5.0

I will never go anywhere else for my storage needs. CLASS ACT!

rene yoder  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

John Anderson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dave Lord  |  First Impressions 
Rating:
5.0

Very clean, well maintained and and very secure climate controlled units.

Patrick Tagert  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

maria braganza  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

amanda gregory  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeremy Wilson  |  First Impressions 
Rating:
5.0

The storage units are great because they are climate controlled.

Sharon Dufrain  |  First Impressions 
Rating:
5.0

Never done storage before and your staff was super helpful with the whole process!

Mariah Harvey  |  First Impressions 
Rating:
5.0

The staff at this location are top notch! Never experienced better customer service and I would hands down recommend this location above all surrounding sites. They deserve a raise.

Rachael taylor  |  Overall Experience 
Rating:
3.0

This facility needs more help, you have to wait in a long line to get a rental. Then the poor girl had to answer the phone and put calls on hold. I had called the facility the day prior to coordinate my move and I was on hold for 15 min.

Kathy Reece  |  First Impressions 
Rating:
5.0

John was awesome!

Bonnie Davis  |  First Impressions 
Rating:
5.0

Access could be be better for the larger units. People needing the big units have heavy household furniture. If they were closer to the entrance it would be better

Bill Bailey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CARLA RYAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Teresa Holmes  |  Overall Experience 
Rating:
5.0

the only reason I changed was needing a way bigger unit and you hadn't any or I'd still be there. Thanks guys and gals! Sherry Bird

sherry bird  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diana Bell  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

BRENDA KRAMER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph Green  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

patrick sury  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Serena Wilson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TERESA HOLMES  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dylan Young  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Dalton Neely  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LUZ ROJAS  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

John Anderson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Wang  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debbie Rich  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Keelia Bagley  |  First Impressions 
Rating:
5.0

Very helpful and friendly.

Joseph Green  |  First Impressions 
Rating:
5.0

Thank you. I will be recommending this facility.

Susan Crysler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

francisco meraz  |  Overall Experience 
Rating:
5.0

Great place! This facility is clean and has adequate rolling carts. The garage bays are useful for unloading large trucks and or trailers.

Suzanne Girardi  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

charles fedler  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

antoinette martinez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian Swanson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

raymond keenan`  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donna Smith  |  Overall Experience 
Rating:
4.0

We had an issue with incorrect billing that took over a month to correct. The check was for 3 months but the receipt sent to my phone was for only one month. The check took over a month to be processed.

marie frey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gary Kesinger  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Deb Scrivner  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Donna Smith  |  First Impressions 
Rating:
5.0

We will definitely use you again for when our daughter moves back home for summer break. It was such a relief to not have to bring ALL her stuff home!

Kristin Handlovitch  |  Overall Experience 
Rating:
5.0

Very helpful, last minute need on my part. Nice staff and facilities

Diane Schott  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

fernando rosen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terri Lefever  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Weinbrecht  |  Overall Experience 
Rating:
5.0

The facility was clean & nice and the customer service is great!

TRACI HENSIEK   |  Overall Experience 
Rating:
5.0

I had a truck & storage unit reserved for Wednesday, but my stuff was put out on a lawn on Monday! Thank GOD Uhaul had inventory for both the truck and the unit on Monday. The guy who helped me was sensitive to my ridiculous situation and got me hooked up with everything I needed. He made sure I understood all the relevant info, even though I was basically sobbing like a fool. You guys saved me and my expensive furniture! Thank you.

Sarah Martinez  |  First Impressions 
Rating:
5.0

All three of my interactions for reserving and using a U-Haul Truck and Storage Facility were great. The staff was very friendly and knowledgeable. I would use them again (but I'm hopefully not moving again for a while!).

ERIN HILTNER  |  Overall Experience 
Rating:
5.0

This was a great choice to go with, I needed both truck and storage and they happened to have first month rent free with the use of the truck. Made this way cheaper and more efficient in my move. Thanks to everyone there.

Mark Villegas  |  First Impressions 
Rating:
5.0

It was a good unit, very secure and an easy location to access. The only thing I would say is that I would like to be able to access my unit 24 hours a day. That's probably the only thing I would ask. Otherwise everything was fine.

John Traver  |  Overall Experience 
Rating:
5.0

Thank you for helping with my move!

LEAH BRADLEY  |  Overall Experience 
Rating:
5.0

Basil, Misty, and all of the rest of the crew were incredible to work with! Very clean and professional facility! Will definitely be my go-to storage facility in the future.

Steve Cook  |  Overall Experience 
Rating:
5.0

Had great counter help, great communication while I was in the storage area via the intercom. Very clean and I like the drive in loading docks.

LAURA CORNER  |  First Impressions 
Rating:
4.0

They forgot to put on Auto Pay. There system was down when I rented the unit in May and they took my information but charged me a late charge in June because they didn’t input Auto Pay when there system came back up

Marvin Marshall  |  Overall Experience 
Rating:
5.0

Very helpful and friendly staff. Great operation overall. We'll be back if we need storage again. Well done!

KIRK DAEHLING  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jesse Lancewicz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

bobby hemphill  |  Overall Experience 
Rating:
5.0

AOK

Richard Oconnor  |  Online Move In 
Rating:
3.0

Still waiting for my money back for my deposit I moved out a month early and paid a month early

jamie fouche  |  Overall Experience 
Rating:
5.0

None

Lorenzo Archuleta Robles  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Ellingson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Tangeman  |  First Impressions 
Rating:
5.0

Moving for retired individuals is not the easiest especially when friends have not been established that well in an unfamiliar area. With several knee operations and back problem for myself and unusual hot summertime it drained us down to almost to medical help. Thanks for your excellent hospitality you gave us to cheer us somewhat during our rough endeavor to get this move to be completed with success.

Harry Petaisto  |  Overall Experience 
Rating:
5.0

Jake is knowledgeable & super helpful - very thorough! Thank you!

Nita Clark  |  First Impressions 
Rating:
5.0

Basil and his team are professional and super helpful! Thank you Farrah and team!

Nita Clark  |  Overall Experience 
Rating:
5.0

Clean , Safe storage.

William Ferguson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

patti herland  |  Overall Experience 
Rating:
4.0

Your online set up was a bit difficult and confusing so I went into the facility. Staff was super helpful and professional !!!!

christa little-fawn  |  First Impressions 
Rating:
5.0

All around given the circumstances of why I needed the storage unit... the staff from the front office , to the ladies cleaning the units was an all around pleasant experience. If I ever need a storage unit from here on out I will hands down be going back to this U-Haul thank you so much for everything you guys are awesome

Jessica Waugh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Harold Merkel  |  First Impressions 
Rating:
2.0

Nice place for storage. Will not recommend to use their trucks

sallie phay  |  Overall Experience 
Rating:
5.0

The staff at this uhaul location are the absolute best! Thanks

Marc Burdick  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mackenzie Fuller  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

chelsea rice  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANDREW KIRBY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas Pinson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ayriana ward  |  Overall Experience 
Rating:
5.0

Very helpful nice staff.

Bonnie Brennan  |  Overall Experience 
Rating:
5.0

Service and staff were amazing I if I ever need a storage unit again I know where I'm going

Christopher Castillo  |  Overall Experience 
Rating:
5.0

Sarah was very friendly and helpful along with another guy- sorry don't know his name. I had never moved using uhaul before but it was easy to arrange online and the staff were very accommodating. I will be using uhaul for my next move to my permanent place next month.

Tamson Roberts  |  First Impressions 
Rating:
3.0

As a young female I felt pretty safe but there were times where the movement sensor lights would not come on and that was frightening.

Kelly O'Donnell  |  Overall Experience 
Rating:
5.0

The price is a bit steep, but otherwise it’s a great place to store your stuff.

Brandy Buchanan  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

lisa powers  |  First Impressions 
Rating:
5.0

The female employee was AWESOME! She helped me very quickly, was extremely friendly and very professional. Thanks so muc

Marc Burdick  |  First Impressions 
Rating:
5.0

Misty was very helpful!

Tanya Randall-Tanner  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

ANDREW KIRBY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ana Barahona  |  Overall Experience 
Rating:
5.0

Great facility. I will definitely use them again if i need a storage unit again

Candace Seidel  |  Overall Experience 
Rating:
5.0

None at this time.

Anli Llego  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CHRIS KENNEDY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SARAH L WATSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

cindy tregay  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

marjorie gregory  |  Overall Experience 
Rating:
5.0

Great

Mark becker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Scott Kalbach  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Mitchell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RENEE HURST  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Traver  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

LEAH BRADLEY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RUSS LEWIS  |  First Impressions 
Rating:
4.0

Only reason for not getting an excellent is because of the lack of staff to help with up front check in and check out.

David Sandoval  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SKYLER SHARRAR  |  First Impressions 
Rating:
5.0

Great service, no complaints at all

Guy Levy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Holly Stuteville  |  Overall Experience 
Rating:
5.0

My over all experience at U-Haul Moving & Storage At Lincoln Park was outstanding and the staff were very polite, professional and helpful.

Carl COCA  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Sandi Fairbanks  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

William Ritchen  |  First Impressions 
Rating:
5.0

Our top priority was having climate control for art and photographs and some electronics but would highly suggest this storage for anything. They have a clean facility and pest control to help keep it that way. Carts are at the door to help move items in and out. Staff was super helpful at the time of rental and checkout. Never needed them any other time. Security seems to be top notch. We had no issues.

Annette Dunckley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ayriana ward  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Randy Schnarr  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Mitchell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

debbie crim  |  First Impressions 
Rating:
5.0

I do have a situation though. My van was under the garage door that is suppose to stay open when you are unloading. but I saw it go down onto my van to where my dish satellite was. It left a mark. I don’t hv it hooked up now and I don’t know if it damaged it. It was on camera and seen my staff. When I asked the staff at arond 7 pm they said there was nothing on file about it. I was also told by staff via phone when I reserved the storage that I would receive a 10 by 20 storage that I could drive up to and just care my boxes into. I was also told at the beginning that my truck was 19.6 from back to front not including the cab over which made my move very hard. I had to leave some of my stuff behind. When I tried to switch trucks to a 26’ kJ in Prescott told me I would hv to pay for both trucks in order to make that happen. I did reserve a 26’ the night before but kJ told me when I came in the next morning that he didn’t hv one. When I told him I had reserved one then he said it was broke. He told me to rent a trailer which was supposed to make the space the same as a 26’. All the staff were nice through the process except for kJ.. The last time I used you. I turned my rental in early and they gave me some of my fee back. This time they told me they don’t do that with debt only cash. I also left my charger for my ph in the cab. I will call the storage to see if they put it away for me. Thank you, Morgan Dillard

MORGAN DILLARD  |  First Impressions 
Rating:
4.0

Just started using a storage unit so not rating at 5 stars yet until have more experience. The help at the front desk was excellent.

Chris Pennal  |  First Impressions 
Rating:
5.0

I was impressed with everything about your facility. The staff was very responsive and helpful and friendly. I was also very pleased with the inside storage facility and feel very comfortable storing there. Thanks!

CARI HOLLAND   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Hartman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sue Greb  |  First Impressions 
Rating:
5.0

This is the best storage facility we have done business with. The place is clean and secure. All staff we dealt with at this facility are the best. Friendly, very professional and informative. For future storage needs, we intend to make this the facility of choice.

David Gonzales  |  Overall Experience 
Rating:
5.0

Please remove the snow/ice in front of the access to the indoor storage units. It is very tricky to load/unload when you are sliding around on the ice.

elizabeth avrett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nancy Coe  |  Overall Experience 
Rating:
5.0

The staff and store were great in Colorado. But in Coos Bay where I picked up my trailer, was the worst service ever.

Bobby Patterson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amy Ware  |  Overall Experience 
Rating:
5.0

Over the decades I have used U-Haul numerous times. This particular facility is absolutely the BEST!! The entire property is organized and well maintained, and improving weekly, as the curbs, and landscaping are being finished up. Once inside, you will see that it is clean, very well set up, and you are immediately welcomed by a U-Haul employee. The service is amazing; very thorough, and everything is gone over with you, and explained in concise detail. Thank you for being such an outstanding professional, and demonstrating real customer service.

ANDREA THOMPSON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MARK SCHWAB  |  Overall Experience 
Rating:
5.0

Quick and easy process, very helpful staff!

Alex Turlington  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nancy Coe  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANDREA THOMPSON  |  First Impressions 
Rating:
5.0

We should have waited. We are a non-profit and had some struggles and were unable to use it at the time. We should have waited to get it.

Centro De La Familia  |  Overall Experience 
Rating:
5.0

Highly recommend this UHAUL for storage & rentals. The team at this facility is wonderful! Couldn't be more helpful, friendly and knowledgeable. Thank you Misty, Basil and Farah!

Nita Clark  |  Overall Experience 
Rating:
5.0

I would tell people about you all and it was very clean and friendly people

connie shamblin  |  Overall Experience 
Rating:
4.0

The entrance to the storage really needs attention to abandon clutter and dirty carpets.

marjorie gregory  |  First Impressions 
Rating:
1.0

I reserved a drive up unit. I received an email confirming a drive up unit. Once I arrived to unload, I was informed I wasn’t going to get a drive up unit, because they were planting trees!!!! We had a house full of furniture and had to unload and walk down 3 hallways to get to our unit. There were no mattress carts around! We were totally annoyed!!!!

janna herndon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

joy lewis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jamie Wikert  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

James Aveline  |  Overall Experience 
Rating:
5.0

This is our second time using this facility for large short term storage needs. I wouldn’t go anywhere else. It’s farther than other facilities for us, but it’s absolutely worth the extra time. The employees are friendly, knowledgeable and very efficient! The prices are fair, especially if you take advantage of their specials. We are highly satisfied with our experiences and will continue to refer friends and family to this facility!

Jackie Padgett  |  Overall Experience 
Rating:
5.0

Was very pleased with the access and facility. Everyone was friendly and helpful.

betty archuletta  |  Overall Experience 
Rating:
1.0

I had to give my personal information out loud 3 times and when I prepaid 3 days before half of my information was never entered into the system. Definitely uncomfortable because of other customers in the next station next to me

Mike Mcnaught  |  First Impressions 
Rating:
5.0

Having an easily accessible, clean, and climate controlled storage unit was really nice. Normally there were push carts available for moving items in and out of your storage unit.

Peter Canning  |  Overall Experience 
Rating:
5.0

I used the storage area and have rented moving trucks from this location. I would use them again. Very helpful and a clean facility

Jann Komotos  |  Overall Experience 
Rating:
5.0

The customer service we received a few months ago was so excellent, we decided to help our friends put their stuff in storage for them, using this same facility again. We reference the Lincoln Park facility to everyone we know.

Jackie Padgett  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alyssa hurt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Peters  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Alan Emmendorfer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Adriana Flores  |  First Impressions 
Rating:
2.0

I have spent a lot of money at uhaul lately, you have two of my uboxes now, I have called 3 or 4 times and talked to your employee's about a email that I got from U-Haul saying this month is supposed to be free and they all said they would call me back, I'm still waiting, instead I get a email saying you took 126 or something close out of my account, I have told 3 or 4 of your employee's that I do not want any kind of automatic payments taken out of my account, I don't get it but I'm very disappointed with uhaul, do not take money out of my account without my permission, I hope you people can get it this time

michael byrd  |  Overall Experience 
Rating:
5.0

Best uhaul place in the world

connie shamblin  |  First Impressions 
Rating:
5.0

Very clean and Temp was perfect for dealing with during the day. Customer service is good and very polite individuals, was very happy dealing with everyone there

manny laurel  |  Overall Experience 
Rating:
5.0

Everyone was helpful and awesome!

Samantha Acar  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAMORIAL TROY DARDEN  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

kelly geyer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deanne Adamson  |  Overall Experience 
Rating:
5.0

The 2 keypads by the entry doors were confusing. I think I finally figured out the customer was supposed to use just one of them. The staff was friendly and the check-in process went very quickly.

Peter Canning  |  First Impressions 
Rating:
4.0

Thank you. The gentleman checking in my truck was very respectful and thorough. Glitch with 2nd staff member insisting I pay for drape pads I had already paid for in Sacramento. All ok. Great and convenient yes!

Toni Abeyta  |  First Impressions 
Rating:
5.0

No complaints

barbara hirsch  |  Overall Experience 
Rating:
5.0

The Uhaul staff was great. Pleasure to work with.

Terry Lewallen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Laura Conant  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

William E Masek  |  First Impressions 
Rating:
5.0

The employee's were top notched,how about corporate heads, leaders, please take care of the people at the bottom of your business, they are on the front lines and doing a good job at this location, mr. Barker

JOHN BARKER  |  First Impressions 
Rating:
5.0

Entrance to storage facility wasn’t cleaned regularly

daniel wanczyk  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

christine alsip  |  Overall Experience 
Rating:
4.0

Loved the fact the storage was under the old K-Mart roof but felt the unit was a little pricey. Access was easy and staff friendly. Thank you for being there.

linda gordon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

duane williamson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Madison Hill  |  First Impressions 
Rating:
5.0

This facility is awesome! So clean and climate controlled. 24 hour access and the alarm system and cameras makes me feel like our daughters stuff is really safe. And thanks for getting us in 6 weeks early as we had to move her out in a hurry. I will recommend you to everyone.

Dawn Pavel  |  First Impressions 
Rating:
5.0

Every detail has been excellent! The staff is all terrific and super helpful, professional and friendly!

Jackie Padgett  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Joan Bent  |  Overall Experience 
Rating:
5.0

Farrah was extremely helpful and provided great customer service. On Saturday when I came in to unload the Uhaul into a storage unit the size originally reserved was not big enough. On top of trying to find a bigger unit the lobby was very busy with other customers. Farrah demonstrated her problem solving and multi tasking skills very well.

Deserae Mora  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

valerie ayers  |  First Impressions 
Rating:
1.0

The stupid app wouldn’t let me enter a fuel amount for after hours check in. I sat there for a half hour trying to get it to work but it wouldn’t. I don’t think I should be charged $20 extra for after hours charge when YOUR APP wasn’t working. Don’t worry, I’ll use another rental company next time.

Dave Pillow  |  First Impressions 
Rating:
5.0

Great and friendly help

Robert Hartman  |  First Impressions 
Rating:
5.0

The unit that I rented was very clean and very fresh. Everybody who work there with very kind to me and very helpful. Thank you U-Haul for everything you do.

tom king  |  Overall Experience 
Rating:
5.0

"I'll be bock" to steal a line from my favorite movie

kenneth strychalski  |  Overall Experience 
Rating:
5.0

Super convenient and the staff was always happy and helpful!

Michael Button  |  Overall Experience 
Rating:
5.0

Amy and all the other staff were so friendly and helpful. The facility is just what we need and so well maintained and secure.

Cheryl Mattos  |  First Impressions 
Rating:
5.0

Easy process

kenneth strychalski  |  First Impressions 
Rating:
5.0

Everyone was very nice and helpful.

Irene Wilkinson  |  Overall Experience 
Rating:
5.0

Always prompt and helpful, month of free storage was a huge help to me!

Jana Bates  |  Overall Experience 
Rating:
5.0

Very good storage facility. Indoor parking to load during cold weather is great!

Shane Holtz  |  Overall Experience 
Rating:
5.0

The facility was spotless and the employees were friendly, helpful and honest.

Cheryl Hogan  |  Overall Experience 
Rating:
5.0

Thanks

john halgat  |  Overall Experience 
Rating:
5.0

Extra good experience!

Charles Karlsen  |  Overall Experience 
Rating:
3.0

it was what i paid for

Michael Van Middendorp  |  Overall Experience 
Rating:
5.0

All good

david moore  |  Overall Experience 
Rating:
5.0

Everyone was great

Amanda Rundle  |  First Impressions 
Rating:
5.0

None

david moore  |  First Impressions 
Rating:
5.0

The employees at uhaul at Lincoln Park, were very friendly and helpful. Even though our situation was most likely an inconvenience to them, they didn’t make it feel like it was.

Shane Holtz  |  First Impressions 
Rating:
1.0

Changed the rules to there convince. Rude mean, disrespectful, liars. Very discriminatory. I will never use them and dont recommend them to anyone

Catherine Kent  |  Overall Experience 
Rating:
4.0

I don't have any comments.

Joseph Mooney  |  Overall Experience 
Rating:
5.0

Farrah did an awesome job. Super easy to get set up. Thank you, Dave

david hall  |  First Impressions 
Rating:
5.0

Employees very helpful.

Sharon Crismon  |  First Impressions 
Rating:
1.0

This storage place is the most unprofessional and unorganized place I’ve ever been too. Lazy workers that smell like cigarettes and are dirty . I wouldn’t recommend this storage place to anyone.

jane harrison  |  First Impressions 
Rating:
5.0

Xxx

Susan Lielkoks  |  Overall Experience 
Rating:
5.0

All staff from management to janitorial were extraordinary in every facet of my experience here!!... Top Shelf Professionalism!

mathew marcus  |  Overall Experience 
Rating:
4.0

Michael (in the equipment return lot) was great! Location could’ve benefited from more staff. Front desk lady seemed overwhelmed. Facility was clean, But looked very heel worn (even tho it was “new”)

Mike Picco  |  First Impressions 
Rating:
5.0

More loading doors on the storage building would be nice

terence tobin  |  Overall Experience 
Rating:
5.0

The young man who helped us was very helpful and very professional.

russell henle  |  First Impressions 
Rating:
5.0

The girls at the front for check-in were fabulous. They could not have been more accommodating and pleasant.

barbara hirsch  |  First Impressions 
Rating:
4.0

The price for the unit was way too high. I did not have 24 hr access to my unit for months and I paid full price. The staff and employees we excellent. I would rent again if the price was not so high.

michael Griffin  |  Overall Experience 
Rating:
5.0

Nice new facility

JOHN MALONE  |  Overall Experience 
Rating:
5.0

Will be using this unit again!! Super friendly and great experience

Ashley Cherro  |  Overall Experience 
Rating:
4.0

Very convenient nice employees

Christine Wilson  |  First Impressions 
Rating:
5.0

Pleasant, professional,prompt excellent service overall

terence tobin  |  First Impressions 
Rating:
5.0

great location, secure.

annette zaripov  |  Overall Experience 
Rating:
1.0

There are so many issues with the facilities and staff ; I have wasted enough time having to deal with uhaul a review would continue to waste my time!

Charles Schoneboom  |  Overall Experience 
Rating:
4.0

A

Joseph Cecere  |  Overall Experience 
Rating:
5.0

Great customer service and facility

Jordan Mackey  |  First Impressions 
Rating:
4.0

I don't think it's right to charge a fee of $35.00 just to set up for 24 hour access. Otherwise, the facility was acceptable.

Robert Tatman  |  Overall Experience 
Rating:
5.0

All the people have been very helpful and seem really caring.

RON MILUSNIC  |  First Impressions 
Rating:
5.0

I had a great experience renting a van, as well as moving into a storage unit. All of the people that I dealt with were professional and very friendly. I believe it was Farrah, John, and Kelsey?

Mark Weiss  |  First Impressions 
Rating:
5.0

Easy, accessible, and excellent service!! Loved the carts available to use.

Jessica Niehaus  |  Overall Experience 
Rating:
1.0

No direct phone line to office. Staff LIED about truck availability. 1 day notice that truck was 1.5 hrs away, even tho I confirmed in adv. Added $400 (ride and hotel) cost to me. Bad, bad service.

susan duhl  |  Overall Experience 
Rating:
4.0

Friendly and helpful.

diana decker  |  First Impressions 
Rating:
5.0

Friendly and great service

VINCENT MISITI  |  Overall Experience 
Rating:
2.0

Staff are slow, unorganized, confused took over an hour (after I stood in line for a long time) to accomplish a rental.

christine jackson  |  First Impressions 
Rating:
3.0

Ok

Serenity Santistevan  |  Overall Experience 
Rating:
5.0

The people we met were very helpful and it made our move much easier

LARRY OCWIEJA  |  Overall Experience 
Rating:
4.0

None

Mark Sepeda  |  Overall Experience 
Rating:
5.0

Everything was fine!

RICHARD SCARCELLA  |  Overall Experience 
Rating:
2.0

We arrived to drop off the trlr and needed storage. We were the only Cust at the time. We did the paperwork and she got a line. Instead of finishing with us she helped everyone else and came back 2 hr

CATHERINE HUNTER  |  First Impressions 
Rating:
4.0

I would have given an excellent but I litterally gave my ID and credit card and you somehow managed to spell my name wrong. Lol. Rogelio. Otherwise superb service.

rojelio acosta  |  First Impressions 
Rating:
2.0

My pick up was delayed because the wrong lock was on the back of my truck.

Serenity Santistevan  |  First Impressions 
Rating:
5.0

Courteous staff and clean facilities.

Susan Lielkoks  |  First Impressions 
Rating:
5.0

The service was excellent! The storage is clean. Very happy with everything

RICHARD SCARCELLA  |  First Impressions 
Rating:
5.0

A great experience. Quick and easy. Thanks!

Mark Hoesel  |  Overall Experience 
Rating:
5.0

Both gentlemen were very helpful and polite. We had a great experience!

sarah bloxham  |  First Impressions 
Rating:
5.0

Friendly, professional and helpful.

Jerry E Bjornstad  |  First Impressions 
Rating:
5.0

The woman at the counter that helped me was very polite and had an amazing attitude! Very impressed

justin coan  |  First Impressions 
Rating:
5.0

We are very happy with the UBox program. We packed the boxes ourselves, and had the boxes stored for 1.5 months while we bought and closed on a house. The boxes arrived in perfect condition.

molly nelson  |  Overall Experience 
Rating:
5.0

Good

Joseph Cecere  |  First Impressions 
Rating:
5.0

...

Darrel Hansen  |  Overall Experience 
Rating:
5.0

Quick service and nice people working there. Great facility.

Mark Hoesel  |  First Impressions 
Rating:
3.0

Lack of communication. Never notified when box arrived, I had to track it down with several phone calls. Next day they asked if we brought the box back. Everyone there not on same page.

PAMELA CONNERY  |  Overall Experience 
Rating:
5.0

Great customer service moving made simple .

Larry Hays  |  First Impressions 
Rating:
4.0

Was a very nice facility and will be great once the construction is complete!

paige norlin  |  Overall Experience 
Rating:
5.0

Very quick, great job.

robert lesher  |  First Impressions 
Rating:
5.0

Very pleasant experience!

Nuri Ozkan  |  Overall Experience 
Rating:
5.0

perfect

janie wilkey  |  Overall Experience 
Rating:
5.0

I think uhaul is a great company and I would use them again.

BERNA DIAZ  |  Overall Experience 
Rating:
5.0

My experience was primarily with Reuben Magner in receiving and coordinating the unloading of my 3 UBoxes. Reuben was excellent from start to finish...from receiveing to enlisting help for unloading!

Richard Vernimen  |  Overall Experience 
Rating:
3.0

Had to track someone down in the facility to help me. Poor communication and bad information was provided on almost every interaction I had. Everything turned out fine, but it was frustrating.

Max MARQUEZ  |  Overall Experience 
Rating:
4.0

Good crew.

Douglas Mckinney  |  Overall Experience 
Rating:
4.0

The facility and staff were kind, helpful, and organized. There is still work to be done on further optimizing the space but it is a work in progress and I acknowledge that. Thank you for your help.

Virginia Fusilier  |  Overall Experience 
Rating:
3.0

It was strange that they moved my PODs from one location to another without informing me. The auto bill was a problematic. I am being billed for a full month for 5 days, not right.

kim mitchell  |  Overall Experience 
Rating:
3.0

No comments

Eric Watters  |  Overall Experience 
Rating:
3.0

A little disappointed that they wouldn’t bring my Uboxes to me as agreed. But I made due.

Cynthia Stretz  |  Overall Experience 
Rating:
5.0

They were super helpful and friendly. Went out of their way to accomodate us.

Joy McIntosh  |  Overall Experience 
Rating:
5.0

The staff was very friendly and went above and beyond to help us with our moving experience

Shaun Luttrull  |  Overall Experience 
Rating:
4.0

Good

Lorri Saindon  |  Overall Experience 
Rating:
1.0

Not enough characters allowed in this message to explain exactly how HORRIBLE my entire uhaul experience was including but not limit to the AWFUL customer service at this location. RUN AWAY!!!!!!!!!!

Josiah Degregory  |  Overall Experience 
No reviews have been submitted for this location.

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