Customer Reviews for U-Haul Moving & Storage at I-30 and Chicot Rd

610 reviews

9302 Interstate 30   Little Rock, AR 72209
(Across the street from Electric Cowboy)

(501) 568-3200

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(501) 568-3200

9302 Interstate 30
Little Rock, AR 72209
(Across the street from Electric Cowboy)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Marquisia G.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Christian J. 
Rating:
5.0

The employee at this location was extremely helpful and friendly! It was a really wonderful experience and I wouldn't hesitate to recommend them to a friend! Thank you!

Traci W. 
Rating:
5.0

Customer did not leave a comment.

TIM M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TIM M. 
Rating:
5.0

Not sure I'll let you know

Stephen L. 
Rating:
5.0

The lady that me today was very kind. Thank you.

Brett C. 
Rating:
5.0

The office manager Quetta is the best

Valante H.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Herman G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Penny I.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Keith M. 
Rating:
5.0

Customer did not leave a comment.

myron t.  |  First Impressions 
Rating:
4.0

My only complaint, is that this is not the original location that I booked at for pick up. I had scheduled, online, to pick up at a closer location and later was told that I would have to go farther out of my way to get the equipment that I wanted to rent.

Scott R. 
Rating:
5.0

Very nice and friendly staff and we felt heat and supported every step of the way !! Thanks for being awesome

Kindra Maria G.  |  Overall Experience 
Rating:
5.0

The id that help us was very knowledgeable about everything from out rental to our drop off and on all the rules and regulations of the property …. Thank you for going above and beyond for our comfort!! You was awesome and U-Haul need more employees like you thank you!!!

Kindra Maria G.  |  First Impressions 
Rating:
5.0

As usual; especially at this location I was very satisfied

CAROLYN C.  |  First Impressions 
Rating:
5.0

Great customer service!

Derrick F. 
Rating:
5.0

Laquita was very nice. Her character was great and I could tell she was in charge.

JEFF L.  |  First Impressions 
Rating:
5.0

Friendly staff eager to help and make everything convenient, went over and above to make sure you were satisfied.

JEWELINA R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose M. 
Rating:
3.0

The odometer was either wrong or someone read it wrong before they put the mileage in for the next customer. I drove off the lot with it showing at 133785 trusting the contract that i signed would be correct. I drove 43 miles and by the time i got Back it was at 133828 and when i checked The contract to see how full the gas tank was i noticed the numbers stated it started at 133765 which means i got Charged almost 20 miles more than what i actually Drove. I have All locations address where i drove And the gas receipt to show. My contract also states U-Haul will reimburse my gas and i got Told I'm responsible for paying for the gas w/o reimbursement.. I will not use this location again. The lady was nice but it seems like there's not much honesty in the mileage or who's actually responsible for gas.

Chloe S. 
Rating:
3.0

Very nice

Tyler C. 
Rating:
5.0

Customer did not leave a comment.

JAMES C. 
Rating:
5.0

Customer did not leave a comment.

Cindy G.  |  First Impressions 
Rating:
5.0

Great customer service

Reginald C. 
Rating:
5.0

I can't remember her name but the lady that was there when I moved out was very helpful and attentive. She was also there another time when I initially started moving out. She was the epitome of what an employee should be.

MARCIA S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose G. 
Rating:
5.0

The employees were very professional and polite.

SHARON C. 
Rating:
5.0

Very nice and Friendly and very helpful!! Just a great place to store your things.

Flossie L.  |  Overall Experience 
Rating:
5.0

Keep the friendly staff you have

Milton W. 
Rating:
5.0

Great experience!

Jason H. 
Rating:
5.0

Customer did not leave a comment.

TERESA F. 
Rating:
5.0

Customer did not leave a comment.

ELAINE W. 
Rating:
5.0

Customer did not leave a comment.

jose P. 
Rating:
5.0

Customer did not leave a comment.

Tammie H. 
Rating:
3.0

Customer did not leave a comment.

Carver L. 
Rating:
5.0

Customer did not leave a comment.

Devon W.  |  Overall Experience 
Rating:
5.0

Wry prompt courteous and professional service

Beverly M. 
Rating:
5.0

From my experience nothing the customer service was wonderful and polite with a very pleasant attitude

Leshia F. 
Rating:
5.0

Everything was great

Charette G. 
Rating:
5.0

Customer did not leave a comment.

Desmond S. 
Rating:
5.0

Customer did not leave a comment.

william b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roylunda C.  |  First Impressions 
Rating:
5.0

Trucks needs maintenance done, one unsafe to drive.

Cheryl B. 
Rating:
5.0

Customer did not leave a comment.

SARAH T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Darall L.  |  Online Move In 
Rating:
4.0

Make sure the truck is cleaned. There was trash in truck and in bed and cigarette ashes in cab when I rented it.

Diane H. 
Rating:
5.0

Rep was very courteous and helpful

Pierre J. 
Rating:
5.0

Customer did not leave a comment.

CECILIA M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher T.  |  First Impressions 
Rating:
5.0

Great Job, Customer friendly.

Christopher T. 
Rating:
5.0

Customer did not leave a comment.

ALMARSHELL B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Brenetta G.  |  Overall Experience 
Rating:
5.0

My visit to this location was a pleasurable one. Everything went very well.

Carl R. 
Rating:
5.0

Very professional and easy to work with.

Charles H. 
Rating:
5.0

Customer did not leave a comment.

Danny H. 
Rating:
1.0

I didn't rent a truck from you.

steve S. 
Rating:
5.0

Customer did not leave a comment.

KEVIN L. 
Rating:
5.0

Customer did not leave a comment.

Almarshell B. 
Rating:
4.0

Customer did not leave a comment.

Nathan W. 
Rating:
5.0

Friendly and helpful staff.

rhonda F. 
Rating:
1.0

Customer did not leave a comment.

Tommy R. 
Rating:
1.0

I been with Uhaul since 1997 and that almost 100k or more and towards the end y'all were hard to reach and then when I did reach y'all I occurred ba late fee and so of piled up over the months and I needed tio sept to clean the storage out which would have been appropriate to make up for all the times I occurred late fees because the answer service was not available. And veri by management that y'all were having phone issues so giving me til Sept would have been an offset to that issue and the fact that I been a customer for almost 30 years I feel I was screwed with the auction and now my deceased mother's thing are in the hand of someone else or thrown away.. And the fact that I live out of state and had no family to move it for me..laquita was the only one that reached out to the onsite manager but I guess she didn't have a heart...Oh well thank you for making over 100 grand on me and screwing me in the end....toodlea.

CARLA B.  |  Overall Experience 
Rating:
5.0

Lawyers and Bobby went above and beyond to ensure my experience with Uhaul was exceptional!!! I cannot properly express the gratitude I have for their assistance and professionalism. They have truly displayed excellent service in every aspect!

Chantia S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Alindria J. 
Rating:
4.0

Customer did not leave a comment.

NANG S.  |  Overall Experience 
Rating:
5.0

Uhall should be 24 hours a day and not charge if you have to come after hours

DARRIAN F.  |  First Impressions 
Rating:
5.0

Only thing the building smelled of marijuana and a white female was the only one inside the unit. The male who checked me in and out was awesome

angela i.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Arissa P.  |  Online Move In 
Rating:
5.0

Bobbie was so friendly and helpful. I will definitely use this location again for my Uhaul needs.

Michelle C. 
Rating:
5.0

Customer did not leave a comment.

Steven B. 
Rating:
4.0

Customer did not leave a comment.

angela i.  |  Online Move In 
Rating:
5.0

The Customer Service Representative that was working was amazing. Bobbie deserves to know that she is great at her job and very knowledgeable.

Kristina R. 
Rating:
5.0

Bobbi and LaQuita are very helpful, friendly, and knowledgeable. My experience with this facility and its staff over the years has been exceptional. I will recommend to everyone that I know for them to use U -Haul storage for their storage needs.

GAYLE F.  |  Overall Experience 
Rating:
5.0

Wry nice help Very nice

MICHAEL C. 
Rating:
5.0

I never received the email with my final invoice, still waiting

William K. 
Rating:
5.0

Customer did not leave a comment.

harriett N. 
Rating:
5.0

Customer did not leave a comment.

Ingmer Z. 
Rating:
5.0

Customer did not leave a comment.

JACOB S. 
Rating:
5.0

Bobbie was very professional and nice

Roxann B. 
Rating:
5.0

Customer did not leave a comment.

Krystal F. 
Rating:
4.0

Great customer service.

Vicki S. 
Rating:
5.0

Customer did not leave a comment.

Angela W. 
Rating:
5.0

Customer did not leave a comment.

Richard C.  |  Overall Experience 
Rating:
5.0

Le Quetta was great very nice and very understanding.

Quirnechia w.  |  Overall Experience 
Rating:
5.0

Thank you

CAPRICHA S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

james m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roberto M. 
Rating:
5.0

Customer did not leave a comment.

Allen H. 
Rating:
5.0

Customer did not leave a comment.

STEVEN S.  |  Overall Experience 
Rating:
3.0

No issues returning the trailer.

Peter J. 
Rating:
5.0

The staff at this Uhaul Storage facility is awesome!!!

Angela F.  |  Overall Experience 
Rating:
5.0

Laquetta was friendly as always, very helpful and attentive. Thanks for making this a great experience

Jackie R. 
Rating:
5.0

Easy check out. Easy check back in. Associates friendly and helpful

David A. 
Rating:
5.0

Great staff, fast and easy

Wendoly L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Teresa W. 
Rating:
5.0

Everyone was so sweet and very helpful. I would recommend this location out of all locations in Little Rock. ⭐️⭐️⭐️⭐️⭐️

VICTORIA M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Yes I kept the U-Haul for 10 days only expected to do it for one I'm very satisfied and I do appreciate you guys patience on returning it I will definitely do business with y'all again the manager on duty was excellent to work with I would recommend using her to anybody else in the company thank you guys The King family

James K. 
Rating:
5.0

It's your staff that nake you so good. She was great.

Richard A. 
Rating:
4.0

Customer did not leave a comment.

MAYONE B.  |  Overall Experience 
Rating:
5.0

Great service no complaints 👌

RUTHIE C. 
Rating:
5.0

Customer did not leave a comment.

kenny R. 
Rating:
4.0

Customer did not leave a comment.

Clyde T. 
Rating:
5.0

Laquetta is always so pleasant to work with.

TONY A. 
Rating:
4.0

Customer did not leave a comment.

GANESHA S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kimberly P.  |  Overall Experience 
Rating:
5.0

Bobbie was the sweetest! She was super friendly, efficient and knowledgeable!

Brittany M.  |  First Impressions 
Rating:
4.0

Very good customer service

David A. 
Rating:
5.0

The manager was super nice and helpful!

Amber M.  |  First Impressions 
Rating:
5.0

I don’t like that it closed after 10 pm and I paid for it and have a code . They could have told me that overall thank you so much and came clutch for me 💯🤝🏾

Tremayne C.  |  First Impressions 
Rating:
5.0

Bobbie was great with helping and assisting!!

VICTORIA M.  |  First Impressions 
Rating:
4.0

Great service

Traci H. 
Rating:
5.0

Customer did not leave a comment.

Richard C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JEAN T. 
Rating:
5.0

Very friendly

Michael T. 
Rating:
4.0

Customer did not leave a comment.

Regina T.  |  Overall Experience 
Rating:
5.0

Great people at this location.

rodney c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Albert A. 
Rating:
5.0

The lady working there (I'm sorry, I don't recall her name) was very friendly to talk with and she made everything very easy!

Ryan S. 
Rating:
4.0

This unit was old and rough running.

Paul M. 
Rating:
5.0

Customer did not leave a comment.

NATHAN F.  |  Overall Experience 
Rating:
5.0

Nothing. Service was fast and professional. Equipment was ready at the promised time. Very happy with my rental experience.

Linda H. 
Rating:
4.0

Customer did not leave a comment.

Vernon J. 
Rating:
5.0

Lady was so nice and helpful on my drop off made my day perfect!

MAX B. 
Rating:
5.0

Nothing

Fernando P. 
Rating:
5.0

Customer did not leave a comment.

Jamie C. 
Rating:
5.0

Nothing

Rebecca G. 
Rating:
5.0

Fast service nice people who work up your order

ELANA B. 
Rating:
2.0

The truck they leased me was a death trap. The drivers side door jiggled open multiple times driving down the highway. The transmission was giving out and the truck would go from 65-70 mph to 20 spontaneously. The tires were rotten and the manager of the drop off location was shocked they let the truck leave the facility in the shape it was in. He literally said it wasn't in driving condition. Not to mention it was filthy and not full of gas.

Tiffini R. 
Rating:
5.0

Customer did not leave a comment.

MARY L. 
Rating:
5.0

Customer did not leave a comment.

je'nya P. 
Rating:
5.0

Customer did not leave a comment.

ASLEI RENEE N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cecil T. 
Rating:
5.0

Bobbie gave the best experience and service I've ever received from Uhaul.

Rodney S. 
Rating:
5.0

Customer did not leave a comment.

Theresa F. 
Rating:
3.0

Customer did not leave a comment.

Neil J. 
Rating:
5.0

Customer did not leave a comment.

MARK K. 
Rating:
5.0

Kendall was very professional and very helpful. He made things very easy.

Robin S. 
Rating:
5.0

Staff at the facility is very helpful. Also the lady work morning called and confirmed the reservation. I originally had a reservation other location but they did not even pick up call. Im glad i change my reservation to this location. Thumbs up

vijith A. 
Rating:
5.0

Customer did not leave a comment.

Michael D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark S. 
Rating:
5.0

The ladies working were both nice and helpful. All went well.

Timothy I. 
Rating:
1.0

I arrived to pick up my Uhaul and was told that I would have to drive 50 miles to a different location to pick up the truck that I had reserved a month prior. They even called to confirm my reservation the day before. This is nonsense what kind of business are you running that you don't have the vehicle you had reserved for over a month? You couldn't have called earlier in the day? I had to pay movers that stood in my driveway for an hour waiting for me to get back from my 100 mile round trip to go pick up a Uhaul from a different location. No discount could be provided to help with the gas expenses or my time. This is FRAUD!!! Will never recognize Uhaul to anyone. Beyond disappointed.

April B. 
Rating:
4.0

Customer did not leave a comment.

ron B. 
Rating:
5.0

I can't remember the guy's name, but he was awesome. When we pulled up, he came right out and took care of us. He was friendly and efficient.

Melissa M. 
Rating:
5.0

Customer did not leave a comment.

MARILYN M.  |  Overall Experience 
Rating:
5.0

Sales women was very courteous and efficient.

Cheryl H. 
Rating:
5.0

The setup and pick up crew were amazing

Tanya B. 
Rating:
2.0

Worst Customer Service ever. After I was talked to and treated poorly I was determined to not stay another month after more than 12 years.

PHYLLIS B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANGELA B.  |  Overall Experience 
Rating:
5.0

Marquetta was extremely helpful and so nice! She made our move in and uhaul drop off a breeze. Highly recommend.

Rosa K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert J. 
Rating:
5.0

Darren was a big help.

Ryan S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

teresa b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEBORAH W.  |  Overall Experience 
Rating:
3.0

My room size was incorrect on paper is says 25’ x 45’ when in actuality it’s 20’x40’

DAVID D.  |  Overall Experience 
Rating:
1.0

I have been behind on my storage before and when I call to avoid auction they work with me. Well I called and they didn’t know the date of auction, finally I get a manager named Tonya on auction day and tell me that I had to have it paid in full by closing. I’m homeless, had been sleeping in car until it got repossessed and lost job. I been sleeping couch to couch. EVERYTHING I owned was in that storage and it got auctioned off for 72.00. It was enough to furnish a 3 bedroom house with ALL appliances. I even had important paperwork work with ssn numbers on it. So for some stranger to have me and my children i fo is bothersome with all the fraud going on. I we t online and updated my mailing address to get mail and it still went to the wrong address. My phone was off and couldn’t get communication. Generally I have dealt with Ms LaQuetta or Ms Lily which I was told were not there but the email I got informing me of auctioned off items had tbe d address and Ms LaQuetta name signed. I just wish they would have worked with me like they were doing in the past

TAMIKA S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Miche B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

teresa b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

EDI M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lorraine H. 
Rating:
5.0

LaQueeta was excellent!!! She made my day with such great customer service!!!

Brittney H. 
Rating:
1.0

these people drove their person vehichle into the side of my uhaul twice while my kids were in the vehichle and they went to jail and now im suing them. i recomend a different company

Juanita B. 
Rating:
5.0

Customer did not leave a comment.

judy g.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Corinthia S.  |  Overall Experience 
Rating:
3.0

The storage facility is a good place to store small items “but horrible if you have to place a living room set in it, it’s too small, to compact ,hard to turn the in.

Brenetta G.  |  First Impressions 
Rating:
5.0

I reserved our unit online and it was a quick transition once we got there to finalize everything. Friendly staff that was able to multitask.

WILLIAM M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

doavon z.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Timothy H.  |  First Impressions 
Rating:
4.0

To expensive. But a very nice place courteous workers.

barbara r.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

izerika j.  |  First Impressions 
Rating:
4.0

I had no problem getting into the unit I needed

DEBORAH W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANTOINETTE W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHARNETTRA J.  |  First Impressions 
Rating:
5.0

Spacious lanes for vehicles to load/unload, easy access on/off interstate.

Meredith B.  |  Overall Experience 
Rating:
5.0

Laquetta was absolutely amazing! She welcomed us with a great smile. She was very patient and personable. She took great care of us from beginning to end and extremely accommodating. She kindly walked us to our unit and suggested we could drive if we liked. I’m so happy we chose to come to this particular location in Little Rock, AR. I-Haul Laquetta is definitely the kind of associate you want representative your company. Thank you for such excellent service.

deneen h.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Clark H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MECCA A.  |  Overall Experience 
Rating:
5.0

The manager is great, and it a great place.

FREDRICK M.  |  Overall Experience 
Rating:
5.0

The employee that assisted me with the move in went above and beyond to make sure everything was customer service and statisfacation.

Larry J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Candy B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Alicia D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roylunda C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Earnette S.  |  First Impressions 
Rating:
5.0

Had no problem at all return the trailer after I stored the belongings in the storage unit very easy transaction

ALEXANDER F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carrie T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

alexis p.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sarah S.  |  First Impressions 
Rating:
5.0

The manager was on site to answer all of my questions. She was also patient. It's worth using this U-Haul location.

Carrie T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lamarla G.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Sheilar H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Miche B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Elizabeth B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark W.  |  First Impressions 
Rating:
5.0

The staff was awesome.They were very respectful and really really nice. I would definitely use your services again, if needed. Thank you so much.

DORETHA H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KAMECKA F.  |  First Impressions 
Rating:
5.0

Staff was very nice and helpful

Dewayne W.  |  First Impressions 
Rating:
5.0

I enjoy the friendliness and helpfulness of the staff. Also very quick checked in and out

ESTHER R.  |  Overall Experience 
Rating:
4.0

My overall experience with Uhaul was great. The facilities were always clean & I felt as though my items were always secure. The only negative I experienced was not being able to make partial payments after being charged super high late fees in the first few months of my storage use. It felt as though I was being taken advantage of with the $30 late fees during a global pandemic in which everyone was suffering financially.

april c.  |  Overall Experience 
Rating:
3.0

I say average because my storage was either broke into by staff or someone eles and no explanation was given no police was called no security footage and u haul suppose to have alarm system.

MARY G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

alice h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brenda N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angel S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

charlene s.  |  Overall Experience 
Rating:
5.0

Thanks for all the help that was offered and given to me

meshunda e.  |  Overall Experience 
Rating:
5.0

Ms Lillie and the other young lady very professional, kind, and helpful. From now on when I need a U-Haul I will be going there and recommending everyone to them.

TAMIKA S.  |  First Impressions 
Rating:
5.0

Lilly and the young woman whose name starts with "Leg" were very nice. Friendly, efficient, considerate, and knowledgeable.

CLAUDIA C.  |  First Impressions 
Rating:
5.0

Excellent customer service..

KIMBERLY D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shayla P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SAMANTHA NICOLE C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bennie S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Markisha D.  |  Overall Experience 
Rating:
5.0

Lillie was excellent!!

Angela W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

TERESA M.  |  Overall Experience 
Rating:
5.0

Love love Ms. Adams ..Thank you for a great experience ..

Alicia D.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

kate t.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Markeisha P.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Martha L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WANDA S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GAYLE F.  |  First Impressions 
Rating:
5.0

Terrance and Lillie was very awesome to do business with they both went above and beyond. Thanks again

Deonna S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHEVA L.  |  First Impressions 
Rating:
5.0

I love the team there EVERYTIME I rent a storage.!!! Great customer service and friendly.!!

Markeisha P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

NICOLE G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Frank M.  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Crystal W.  |  Overall Experience 
Rating:
1.0

The young man who help me yesterday was helpful but I wasn't accommodated for the system being down but my due date is still 1 I just move in yesterday this suck

khalilah f.  |  First Impressions 
Rating:
5.0

My experience was excellent from pickup of trailers from places in Texas and throughout my storage. Facilities and equiptment were well maintained. I had zero problems. My truck wouldnt start at the Chicot location. The guys there gladly gave me a jump.

KEVIN D.  |  Overall Experience 
Rating:
5.0

Thank You

Candance C.  |  Overall Experience 
Rating:
4.0

Friendly worker who was helpful

shawn r.  |  First Impressions 
Rating:
5.0

All good had no good communication with the manager but they have a new manager now. Storage clean and when I moved my stuff no rodents it all, no insects nice to saw that , on the other hand I’m not satisfied with the new attendant he s on training or some, I rented a truck to move out and he didn’t give receipt I still don’t know how much I paid for the full truck rental and the details.

EDGAR B.  |  Overall Experience 
Rating:
5.0

I greatly appreciate both of the guys help from today thanks again

Twanisha K.  |  First Impressions 
Rating:
5.0

THE GENTLEMEN WORKING AT THE DESK WERE EXCEPTIONALLY HELPFUL, KIND, AND GRACIOUS! THESE MEN, OF SUCH GOOD CHARACTER, ARE WHAT MAKES YOUR BUSINESS SUCCESSFUL AND RUN SMOOTHLY THEY ARE AN ASSET TO YOUR BUSINESS. DO WHAT YOU CAN TO KEEP THEM. I'VE NOTICED, IN MY 6 YEARS OF DOING BUSINESS AT THAT LOCATION, THAT YOU'VE HAD A HIGH TURNOVER RATE. THESE 2 GENTLEMEN ARE EXCELLENT WORKERS. REWARD AND PAY THEM A JUST WAGE. THIS IS WHAT KEEPS YOUR BUSINESS SUCCESSFUL AND COMPLAINTS VERY LOW! THANK YOU.

JOEANNA L.  |  First Impressions 
Rating:
5.0

Terrance Miller is a superior employee. He always went out his way to accommodate all stressful situations. Always helpful, polite, and respectful.

Twanda R.  |  Overall Experience 
Rating:
2.0

Guys did not give me any kind of check during the move what if I was thrown in my own unit no one would have known for days the cameras are not on my unit I didn’t get the fist month for a dollar and I really feel that this site has a racket on small units jacking the price above the usual rate for a larger unit I want my money back

Johnny E.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

lasandra w.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SAMANTHA NICOLE C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amber H.  |  Overall Experience 
Rating:
4.0

The only issue I have is there is no garbage access for patrons. I understand people should not be throwing out furniture however one of my pictures broke so I had a broken glass in a box, what was I supposed to do with it? I do not think it is reasonable to expect people to take their garbage and find somewhere else to throw it out. I have a storage unit because I do not have an apartment.

Natalie S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Antonio R.  |  First Impressions 
Rating:
5.0

None

Doyle S.  |  Overall Experience 
Rating:
5.0

Mr. Chris was very professional, positive, and easy to do business with! His attitude was great and he explained everything well! I’ll recommend anyone to him for business.

Shernika W.  |  First Impressions 
Rating:
5.0

None

Doyle S.  |  First Impressions 
Rating:
5.0

The time spent, Awesome customer experience, and pricing was so worth it.

Carlita S.  |  First Impressions 
Rating:
5.0

N/A

Tekesia B.  |  Overall Experience 
Rating:
1.0

Worst experience ever dealing with uhaul will never use there services again. Charged me several months after telling them to cancel my storage that had no lock on it these very poor customer service!

Jonathan A.  |  Overall Experience 
Rating:
5.0

I'm unsure of the names but the gentleman that checked us I'm and helped us periodically was fantastic. He has great customer service skills and was very accommodating when helping find the right size

Leah B.  |  Overall Experience 
Rating:
5.0

They all were very helpful and I would always use U-Haul for any future services. Thank you.

DESSIE S.  |  Overall Experience 
Rating:
3.0

Overall my experience was ok , but I was not happy that I was charged for the entire month even though I vacated the unit on the 10th of May. And someone rented the unit right after me

CRAIG R.  |  Overall Experience 
Rating:
5.0

Wonderful

Shanta M.  |  Overall Experience 
Rating:
5.0

Great place.

Kenneth Earl B.  |  Overall Experience 
Rating:
5.0

Our experience with U-Haul at I-30 and Chicot Rd. in Little Rock has been excellent. We could not have asked for better service than the help we got from Chris the manager and HK the weekend person.

LAWRENCE A.  |  Overall Experience 
Rating:
5.0

Overall good experience with my temporary storage needs

DAVID B.  |  Overall Experience 
Rating:
5.0

Great Job!

ROSHUNDA D.  |  Overall Experience 
Rating:
5.0

I had a wonderful experience with u-haul.... Great customer service

joshua r.  |  Overall Experience 
Rating:
5.0

The guy is very professional.

ANGEL B.  |  Overall Experience 
Rating:
5.0

They were so helpful.

Solomon C.  |  Overall Experience 
Rating:
5.0

Dry helpful and friendly

CHERYL C.  |  Reservation 
Rating:
5.0

I had no problems everything was perfect the young lady that worked on 10/07/2018 sorry I can’t remember her name but she was very helpful and friendly I have already told a couple of friends ❤️

Shanta M.  |  Overall Experience 
Rating:
5.0

I could not have had a better service from everyone I had to deal with.

Lacey G.  |  Overall Experience 
Rating:
5.0

Eventhough the younglady waz sick she waz very good. Customer service excellent. Raise needed..

Paulette M.  |  Reservation 
Rating:
5.0

The staff was nice and understanding. Thanks AJ

Tanell M.  |  Overall Experience 
Rating:
1.0

Lost the key and was charged 50 to cut the lock off . They guy would not allow us to cut the lock ourselves, we had a small cordless grinder ourselves. And he stopped and said we where not allowed

terry g.  |  Overall Experience 
Rating:
5.0

Thanks for cleanliness

WANDA S.  |  Overall Experience 
Rating:
3.0

The manager could stand to be a little bit nicer

RHONDA M.  |  Overall Experience 
Rating:
5.0

I had U-Boxes delivered. They were delivered when asked, and even a little early in the day which was GREAT. The drivers were very helpful and courteous. The box pickup was an equally pleasant Thanks!

Russell W.  |  Overall Experience 
Rating:
5.0

Customer service is grand

WILLIS Y.  |  Overall Experience 
Rating:
5.0

Na

Larry C.  |  Overall Experience 
Rating:
4.0

Steven Garrett was very friendly and helpful.

Travis B.  |  Overall Experience 
Rating:
5.0

Great service and customer service. Thank you, Stan

Stanley C.  |  Overall Experience 
No reviews have been submitted for this location.

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