Customer Reviews for U-Haul Moving & Storage At Gatorland

2,040 reviews

14651 Gatorland Dr   Orlando, FL 32837
(Hwy 441 OBT across from Gatorland Zoo, 2 miles north of Osceola Pkwy on Orange Blossom Trail)

(407) 857-7867

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(407) 857-7867

14651 Gatorland Dr
Orlando, FL 32837
(Hwy 441 OBT across from Gatorland Zoo, 2 miles north of Osceola Pkwy on Orange Blossom Trail)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

RONALD SIMMONS 
Rating:
5.0

Nothing

Arturo Rodriguez 
Rating:
5.0

I always receive great service Manager the best friendly and very helpful.

Nilsa Rodriguez 
Rating:
5.0

Customer service was excellent

George Gonzales 
Rating:
5.0

Excelente Atención

MIRCYMAR TERAN 
Rating:
5.0

All customers is very friendly and professional

Vilmar Bishop 
Rating:
5.0

Customer did not leave a comment.

Maricet Ostos 
Rating:
5.0

Customer did not leave a comment.

Giovanni Vega 
Rating:
4.0

Excelente Servicio

ANdreina Flores-Casanova 
Rating:
5.0

Customer did not leave a comment.

Baedeker Torres 
Rating:
5.0

Customer did not leave a comment.

anita craft 
Rating:
5.0

Customer did not leave a comment.

irma burgos 
Rating:
5.0

Customer did not leave a comment.

Osvaldo Peralta  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Miguel Vasquez 
Rating:
5.0

It was just a blessing! I had had death more than one in my family so many issues one thing after the other! Nadia I love her and I praise God for her because she understood God gave me favor with her! And the company and you all work with me! I give God all the glory! And want to let you know that I really really really really appreciate it Nadia thank you so much and if I should ever need storage again if Nadia is still there, I will use it. It's the people behind it all! And her staff was awesome too. Blessings to all of you have an awesome 2024 in the name of Jesus!

Angela Pierson  |  Overall Experience 
Rating:
5.0

The service was excellent. The trailer was clean but it had a very stiff door which was hard to open. It might need to be greased or oiled. That would be my only item that could be improved.

Andrew Ammons 
Rating:
4.0

Our unit had a water leak in the roof. We had some water damage to cardboard boxes

Richard Singlar  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

carlos alvardo 
Rating:
5.0

Customer did not leave a comment.

Richard Singlar 
Rating:
5.0

Bit of a hiccup at first but got resolved pretty quickly.

Wilberto Santiago Ortiz  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Joel Barreto 
Rating:
5.0

Customer did not leave a comment.

Dorathy Nevitt  |  Overall Experience 
Rating:
1.0

Overcharged for 2 years. Other facilities outside of Orlando are half the cost of a 10x15. Awful customer service & staff. You'll need to review my previous complaints and feedback from prior surveys, emails and Google reviews.

Radzimir desir  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Henry Saenz 
Rating:
5.0

Excellent

sheila miquelena 
Rating:
5.0

Customer did not leave a comment.

CHRISTIAN SANCHEZ 
Rating:
5.0

Customer did not leave a comment.

Dorathy Nevitt 
Rating:
5.0

Love the way they do business. Helpful and friendly is an understatement

Ivan Gann  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Maritza Yanez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melissa Nevarez 
Rating:
5.0

Customer did not leave a comment.

Keriel Perez 
Rating:
4.0

Customer did not leave a comment.

Daniel Romero 
Rating:
5.0

It was a very easy breezy time with my locker for close to 4 years. I'll say the doors being able to just open on some buildings was concerning but nothing I would put down as unacceptable. The bathroom was always clean

Michael Arose  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

derrik morales  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THOMAS TUPPER  |  Overall Experience 
Rating:
3.0

The return process was the most disappointing. I pulled up to the gate and pushed the intercom button. No ine answers twice. The door to the office was locked. No sign. It was 3pm. On a Monday. Finally a woman emerges (Kimberly? Maybe) and immediately goes to the restroom and tells me to leave the key on the counter. I comply and take a photo as my proof. She spends a whole long time in the bathroom. I'm sitting on the bench outside waited for my Uber. Finally she emerges and she goes back inside. Just before my Uber parks I peak my head in and ask if she found where I left the key. She says yes. As my ride pullls away I see her approach the van I rented to check it in. I had to wait over an hour to get the receipt. When I finally called at 4:10pm she answered and tells me I sent it". I got the email finally at 4:10pm. I guess she finally sit the send button to send me the receipt. This was mildly irritating which jail why I don't think my return was easy or seamless.

Bianca Kawecki 
Rating:
5.0

Customer did not leave a comment.

Benjamin wallin 
Rating:
5.0

Customer did not leave a comment.

CHRISTIAN SANCHEZ 
Rating:
5.0

Staff was amazing, very consider. I appreciate the service.

Niulka Laboy 
Rating:
5.0

Customer did not leave a comment.

DIANE HARTSOE 
Rating:
5.0

Customer did not leave a comment.

HELMUNTH RASCH MURILLO 
Rating:
5.0

Customer did not leave a comment.

ALFREDO CROSS 
Rating:
5.0

As a first time customer, I was very overwhelmed with the initial process and prospect of having a storage facility/rental truck/movers, but the entire experience was easy and understandable. I appreciate you guys so much.

Erin Raven Black  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Neshmarie Rinaldi 
Rating:
5.0

Customer did not leave a comment.

Nolan Weir 
Rating:
1.0

Customer did not leave a comment.

LESLIE SMITH  |  Overall Experience 
Rating:
5.0

Manager very nice always

Nilsa Rodriguez 
Rating:
5.0

Everything was right. Thank you. I should add that the pickup location attendant was very friendly and helpful. The dropoff location was very nice too.

JOSE PEREZ-LOPEZ 
Rating:
3.0

Have better communication between the app and the store’s internal system. Also don’t threaten to report the truck stolen when on the app the reservation was extended and confirmed.

Jessica Torrico Arteaga 
Rating:
5.0

Customer did not leave a comment.

Armando Sanchez Rivera 
Rating:
5.0

Customer did not leave a comment.

edgar flores 
Rating:
5.0

Customer did not leave a comment.

Christian Almodovar 
Rating:
5.0

Customer did not leave a comment.

DIANE HARTSOE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Corban Prim  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cecil Lonwell Ferrell  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Kilfiness Walker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

daniella Bassa  |  Overall Experience 
Rating:
5.0

Clear and easy instructions

Edward Celeno  |  Overall Experience 
Rating:
5.0

Amazing service from Karla and her co worker, didnt get the name but thank you both

arnold ortiz 
Rating:
5.0

The facility is great and Naudya, the general manager is great, helpful, communicative with customers, be with phone calls or emails and has helped a lot on receiving shipments.

Shanmugaraja Vaidyalingam  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lorraine Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

daniella Bassa  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniella Bassa 
Rating:
5.0

Customer did not leave a comment.

Daniella Bassa 
Rating:
5.0

Customer did not leave a comment.

Helio Pacheco 
Rating:
5.0

Customer did not leave a comment.

Eduardo Rueda 
Rating:
5.0

Customer did not leave a comment.

Dmitrii Mukhamedov 
Rating:
5.0

Customer did not leave a comment.

Nilsa Rodriguez 
Rating:
2.0

Was fine until the end Very poor communication and very unprofessional staff

Erica Lospinoso  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

keri sutton 
Rating:
5.0

The only problem I had was people were holding meetings in one of the rental storage units and made it hard to get into your unit. They had a line of cards in the way.

Albert Adams   |  Overall Experience 
Rating:
5.0

Availability of trucks

Armando Parra 
Rating:
5.0

I recommend U-Haul

Helio L G Pacheco 
Rating:
5.0

Customer did not leave a comment.

OMAR CRUZ MALDONADO 
Rating:
5.0

Customer did not leave a comment.

Daniel Flanagan  |  Overall Experience 
Rating:
4.0

After drop off the truck there's no clear path to exit. This need to be improved.

Jose Barata Filho 
Rating:
5.0

Moving to Texas had to , move things out of storage ..

Edgard camacho  |  Overall Experience 
Rating:
5.0

The rep handled my frustration for not having my reserved vehicle on hand very well. I would deft go back to this location (even though is really far from me)

Javier Caldera 
Rating:
5.0

I was in and out without a hitch

Jason Purifoy 
Rating:
5.0

Customer did not leave a comment.

FRANCISCO GUTIERREZ BLANCO 
Rating:
5.0

Would definitely use this facility again if needed. Everyone was friendly and professional.

ROBERT DARLING  |  Overall Experience 
Rating:
5.0

Everything went well. Couldn't ask for more.

ROBERT DARLING 
Rating:
5.0

Customer did not leave a comment.

Jason Thomas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Euroy Morris 
Rating:
5.0

Customer did not leave a comment.

Ramon lonazo 
Rating:
5.0

All staff that I encountered were great! Everyine was very nice and helpful.

MELISSA COBB  |  Overall Experience 
Rating:
5.0

Absolutely love working with the staff at this location. Always very accommodating. Whenever I need anything uhaul, this is the location I come to.

Lauren Badolato  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

darrell staley  |  First Impressions 
Rating:
5.0

People where nice and made business easy

Douglas Basile 
Rating:
5.0

Customer did not leave a comment.

Lasheem Cave- Gaskin 
Rating:
2.0

Storage have rat’s They gave me poison for the rats, but the rats kept coming, so I had to move out

FREDDY GONZALEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WANDA WADE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WILLIAM ANGULO 
Rating:
5.0

Customer did not leave a comment.

Elield Sousa 
Rating:
5.0

Good people

ELIMELEC ORTIZ ROSADO 
Rating:
5.0

Customer did not leave a comment.

OMAR ESTRADA 
Rating:
1.0

Sales person not honest in explaining.. Never recommend to friends, family or come back.. Need more honest first of all

Dung Nguyen 
Rating:
5.0

Customer did not leave a comment.

Thomas Fairchild 
Rating:
5.0

Everything was great the way it was.

david good 
Rating:
5.0

Thank you

Helio Pacheco 
Rating:
3.0

Los cobros deben ser reales...guao no deben cobrar gasolina por todo el tanque cuando lo que se uso fue 8 dólares que tuve q ir a llenar porq sino de 19.95 subiría a casi 90 dolares...fuera de eso engañan ponen 19.95 ...pero.por separado cobran millas y gasolina...guao una estafa y eso que gracias a un ángel que habla español nos ayudo d lo contrario mi dinero ya no existiera en mi banco....no son reales ni honestos

Ana Rosa 
Rating:
5.0

Customer did not leave a comment.

Alejandro Garcia  |  Overall Experience 
Rating:
5.0

Really helpful at reception and a first class experience. Thanks

william jones 
Rating:
5.0

Customer did not leave a comment.

Scott Streeter 
Rating:
5.0

The Manager at this location is The Best Goes above and beyond to help the customers Always

Steven Suhre  |  Overall Experience 
Rating:
1.0

They lost my 2 hour to approvel this is very bad experience I need truck for only one hour and I lost my 2 hour for waiting

Muhammad Latif 
Rating:
5.0

More trailers

Sookraj Singh 
Rating:
5.0

Customer did not leave a comment.

Steven Bahamonde 
Rating:
5.0

Customer did not leave a comment.

Pilar Lugo 
Rating:
5.0

Continue the same.

Scott Streeter 
Rating:
1.0

Muy buena atención ya que no hablo inglés use el traductor pero el joven nos atendió muy bien Gracias por tan exelente servicios

Daniel Gil 
Rating:
1.0

Customer did not leave a comment.

Victoria Colon 
Rating:
5.0

High level professional people with solutions any time.

Ivan Roa 
Rating:
5.0

Staff was great with all questions.

BRIAN DELACRUZ-LUGO  |  Overall Experience 
Rating:
5.0

Well I worked for a company that delivered here your employees are amazing people treated us like customers not numbers i had uhauls closer to me and this location is where my business stays

Juan Mojica 
Rating:
5.0

Customer did not leave a comment.

Elizabeth A Bryson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RODERICK WILLIAMS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Charbel Boustany  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NIRSA ORTIZ 
Rating:
5.0

Customer did not leave a comment.

Frantz Guillaume  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CASEY KRUS 
Rating:
5.0

Customer did not leave a comment.

Abdelilah ferdaqiss 
Rating:
5.0

Customer did not leave a comment.

Lizette Rivera 
Rating:
5.0

Customer did not leave a comment.

Andre Hobbs  |  First Impressions 
Rating:
5.0

Everything is perfect

Perlita Gochoco 
Rating:
3.0

This was my first time ever renting a U-haul, I was given keys and told which U-haul was mone. I wasn’t aware there was dolly’s on them already. Returned it the next morning as scheduled and after got a call saying the dolly is missing. She didn’t ask me or anything, spoke in a nice tone but assumed I took it. Explained I never used and wasn’t aware that there was even a dolly. Like don’t assume ask.

Sharlinda Thompson 
Rating:
5.0

Everything went very smooth and efficient. Ty.

Pedro Vega  |  Overall Experience 
Rating:
2.0

Poor customer service. Truck not ready. Front desk person was very short and rude when I was trying to talk to her. The worse UHAUL experience ever.

BEANKA WILSON 
Rating:
5.0

Good morning, Please send the receipt to the same e-mail. Thank you very much. Lena Soares

ariel cortes 
Rating:
5.0

Customer did not leave a comment.

FORREST DRINKWINE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CASEY KRUS 
Rating:
5.0

Customer did not leave a comment.

Jacob Pence 
Rating:
5.0

Customer did not leave a comment.

yajaira ramos 
Rating:
5.0

Customer did not leave a comment.

Ivelisse Viera 
Rating:
5.0

Great service!

HECTOR GIL 
Rating:
5.0

Peace of mind/blessing.

Danny Flores  |  First Impressions 
Rating:
5.0

The Lady at the counter was super nice and helpful, very easy process to rent a truck and get a storage unit. Thank you!

Pedro Vega  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gilberto Sanchez 
Rating:
5.0

Kim is absolutely the Best… and I’ve been using U-Haul for 30 years 😇

Marylin Melendez Ruiz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Reynaldo Rosario 
Rating:
5.0

I love the friendly atmosphere in this location. You are received here with care and respect. I’ve chosen this to be my place to reserve services.

Awilda Santana Cruz 
Rating:
5.0

Location was great, having the Internet down when they were trying to run us the truck, wasn’t so great. But they were very flexible about going to the paper system and they did a great job with crisis management.

Richard Mayberry 
Rating:
5.0

Customer did not leave a comment.

ISRAEL MELENDEZ 
Rating:
5.0

Customer did not leave a comment.

FELIX NAVARRO 
Rating:
5.0

I want to Thank Kim Soo Much She was Friendly,Kind and Sincer right when I walked into the U-Haul Store I felt comfortable everytime I go in.i want to Thank the owner as well Mrs.Sinansn who she doesn't remember me but I always remember her Kim thank you it was so nice meeting you and speaking to you.I appreciate you all

Martina Angomas 
Rating:
1.0

I was treated extremely rudely by a staff member. Won't be using this location again.

JOSE ARZOLA 
Rating:
1.0

Tengo mala experiencia con esta empresa. Me robaron a plena luz del día todo lo que tenía adentro y luego de darme cuenta, acudí a las oficinas para ver los videos y no me los quieren facilitar, hice la denuncia en la policía? Y ni siquiera a ellos les quieren mostrar los videos

MARIA A SMAIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Megan MattoxTriolo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tierra Thomas  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JOHN GEORGES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DANIELJ CORDERO  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KEITH ANDERSON  |  Overall Experience 
Rating:
4.0

A lot of people walking in the facility late nights it looks like they are living there I stayed a couple of nights later working on my car then I noticed the same people all the time.

Jose Rodriguez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JORGE GIL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

harvey dejesus  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JOHN AUBER  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

NOEL CANCEL  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

ERIC MIMS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

maria mendez  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kristina Torres  |  Overall Experience 
Rating:
5.0

Very clean environment…Professional staff

trevor seubarran  |  First Impressions 
Rating:
5.0

Good manager naudia Che’s very nice Che help people I’m old customer with her storage we love you you naudia

ghizlane Elkourati  |  Overall Experience 
Rating:
5.0

I was always pleased with the cleanliness and security at the Gatorland location, and the staff were easy to work with & helpful.

joyce EVANS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cutler Phillippe  |  Overall Experience 
Rating:
5.0

Ty very much.

Leone Vincent  |  Overall Experience 
Rating:
5.0

All three ladies I dealt with there were very helpful and understanding. I had a very unfathomable events happening in my life and they helped me. More stars if it was possible.

MICHAEL REED   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Juan Fernandez  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

brian peterson  |  Overall Experience 
Rating:
4.0

Keep up the good work

jesus cruz  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

HECTOR CLAUDIO  |  First Impressions 
Rating:
5.0

Friendly hopefully staff

Erik Rodriguez  |  First Impressions 
Rating:
5.0

None

MICHAEL REED   |  First Impressions 
Rating:
5.0

Convenient and helpful. Smooth arrangements in getting everything needed.

James Ebenhoch  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

jorge casamiquela  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chalanda Hibbert  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TERESA BRAULT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

VLADIMIR TORREALBA RAMIREZ  |  First Impressions 
Rating:
1.0

Management is absolutely terrible, their lack of communication and feedback when asked for further assistance was unprofessional causing the loss of my items. These concerns will be addressed with the corporate office in regards to the lack of accountability from the management staff and excuses.

Stefany Ayala  |  Overall Experience 
Rating:
5.0

Rates are going too high I’m looking for some were to store

jose martinez  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Charlie Phillips  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

janet jacobs  |  Overall Experience 
Rating:
5.0

Friendly professional staff

Jaime Virola  |  First Impressions 
Rating:
5.0

Buen lugar para q cualquier persona guarde sus pertenencias es limpio alumbrado y seguro tiene mucha seguridad me encanto y lo volveria a tener en algun futuro cuando lo nesecite .

Roeiry Montes  |  Overall Experience 
Rating:
5.0

Fantastic customer service

PABLO ALVARADO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANGELA VAN ELDEN  |  Overall Experience 
Rating:
1.0

We had damaged due to roof came do

DAVID FELICIANO SANTIAGO  |  Overall Experience 
Rating:
5.0

Tremendo servicio al cliente me ayudan cada ves que necesito algo

antonio vazquez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

saeed haghayegh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

deborah melendez  |  Overall Experience 
Rating:
5.0

Great customer customer service from the young lady during my stay.

Iris Gosserand  |  Overall Experience 
Rating:
5.0

Very good

emir zabala  |  First Impressions 
Rating:
3.0

No help after 10p made it difficult to leave property

Christina Dinkins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Belinda Morales  |  Overall Experience 
Rating:
5.0

La persona que me atendió fue súper amable inteligente me ayudó en todo me explico todo orientación de verdad su empleada es de oro

Jose hucechi  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

CLAUDIO FERNANDEZ PONCE  |  Overall Experience 
Rating:
5.0

Great experience with this Uhaul location. Staff very friendly and professional.

rose marie casseus  |  Overall Experience 
Rating:
5.0

The office is in a good location. My first impression is the team of staffs. They are very professional and courteous. They are very helpful and very informative.

amnat choeypatkul  |  First Impressions 
Rating:
5.0

Hawk was amazing got me all checked in and assisted with dropping my trailer. Professional and kind. Location is clean and secure.

BONNIE Settle  |  First Impressions 
Rating:
5.0

Kimberly you are the best Manager or assistant Mgr that I ever know on that GATORLAND Location. Thank you for leaving me A space there To park my trailer, since I was WAITING FOR THAT opportunity FOR MORE THAN TWO MONTHS…. without receiving positive response until you got there. By the way I move out on July Sunday 17, 2022 and Notify your office by phone. You can check your computer my last move out of your GATORLAND Facility. Regards.

hector bautista  |  Overall Experience 
Rating:
5.0

Staff very friendly and knowledgeable about the units.

rose marie casseus  |  First Impressions 
Rating:
5.0

The staff very friendly and always willing to assist when situations arised. I would definitely rent from this U-Haul Gatorland location again, if needed.

karen brissett robinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TODD MCCLAIN  |  Overall Experience 
Rating:
5.0

The young lady that helped us was very professional, friendly, thorough & delightful.

Belinda Morales  |  First Impressions 
Rating:
5.0

Good service

michael dipippo  |  Overall Experience 
Rating:
5.0

Great storage facility!

perry moore  |  Overall Experience 
Rating:
1.0

Trying to charge me after I'd notified online to stop renting.

Patricia Young  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Clyde Alexander  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

YOEL RAMIREZ  |  Overall Experience 
Rating:
5.0

El único problema fue al rentar el camión, no sabía dónde poner la llave. Debería haber un letrero que indique. Y en el call center nadie sabía.

Yasna Paredes  |  Overall Experience 
Rating:
4.0

Think we should be able to enter at least until 12 midnight

nicole brown  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jessica Dodd  |  First Impressions 
Rating:
5.0

Good location, great staff, and clean facility.

Kevin Ordiales  |  Overall Experience 
Rating:
3.0

I will say this storage facility is average to above average but the only thing I did not like was they did not prorate me my rent for the last month when I move my stuff out

ROBERTO RIVERA  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

david SOTOMAYOR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robina Rath  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lou Marino  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Luis Martinez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa Placido  |  First Impressions 
Rating:
5.0

Great staff

Rafael Pagan  |  Overall Experience 
Rating:
5.0

I specifically said my 6 digit code I wanted. But the lady only wrote down 4 of them. This caused confusion and access denied errors. After revisiting u-haul’s error I was finally able to access the property. Outside of the complaint there. Everyone was friendly and respectful.

COREY ALBRIGHT  |  First Impressions 
Rating:
5.0

Storage units are reasonably priced and secure. What made the experience amazing was the young lady who helped us book the unit. I can’t remember her name, but she was great! Very knowledgeable, attentive, and polite. She answered all of our questions and was super helpful.

Mitchell Herman  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David Montanez  |  First Impressions 
Rating:
5.0

Getting to expensive to be useful.

robert howell  |  Overall Experience 
Rating:
5.0

Good people 😍

Andreia Cisneros Da Silva  |  First Impressions 
Rating:
4.0

Los horarios de noche tienen que ser un poco más tarde no hasta las 10

Eduardo Finol  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrea Montoya  |  First Impressions 
Rating:
5.0

The store manager is a super nice person. Everything is always clean and tidy. I could do business all my life

JESS Marrero  |  Overall Experience 
Rating:
1.0

We we arrived was told there was no outside unit that I reserved and the price went up $30 from what I had reserved. Lady checking us in was rude and said not her problem uhaul online overbooked them and wouldn’t honor our reservation.

GLORIA TETER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

raymundo jorge  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Juan Rodriguez  |  First Impressions 
Rating:
5.0

Kim was super helpful and we look forward to using this U-Haul facility.

babara Reinking  |  First Impressions 
Rating:
5.0

Quick and easy check in. Staff was friendly and helpful.

Tom Zurcher  |  First Impressions 
Rating:
4.0

I turned in the storage unit on 12/11/2021 and was told I’d receive a receipt which I never got. I did however get an email reminding me of my rent due about a week and a half later to which I responded that I had already turned it in.

Celestino Diaz  |  Overall Experience 
Rating:
5.0

The place was always clean, neat & secure. Moving in & out was very easy & convenient

IRA GERBER  |  Overall Experience 
Rating:
5.0

Friendly and helpful...

Anthony Naveira  |  First Impressions 
Rating:
4.0

I wish I could get a prorated month and avoid waiting until the expiration date to cancel the storage.

RAMSIS BONET-MUNOZ  |  Overall Experience 
Rating:
5.0

Costumers friendly n very professional.

Charles ROBERTS  |  First Impressions 
Rating:
5.0

Did not have any problems.

MARILYN DRAKE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darlene Flagler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steven Rolon  |  Overall Experience 
Rating:
5.0

Very nice and friendly

naomi motley  |  First Impressions 
Rating:
3.0

My due date was the eighth I thought it was the 18th for some reason and I canceled and emptied out my storage when I went to the front Dess they told me it was the eighth so they didn’t pro rata mean for the For the days that I use and just said no they couldn’t do it after they canceled it and I could’ve had the keys last for 20 more days and that Storage instead they just cancel me and said they couldn’t refund me the remaining days that I didn’t use

JOSE TOLENTINO  |  Overall Experience 
Rating:
4.0

The young woman that helped me was great. Thanks

John Foote  |  First Impressions 
Rating:
5.0

The only complaint I have is that when we first moved into the storage we arrived at 930 pm and tried to leave and it was like 10:05pm. We realized that neither of us had a cell phone on us as we rushed out of the house. Needless to say, there is no emergency call button on the intercom. I had to jump the fence and walk miles to a relatives house to call the manager who gave us a call to get out. There should be a way for people to get out of the storage after hours or a call button . While it was our fault for being there after hours, UHAUL shouldn’t hold people hostage

Karen Gilliam  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Henry Grant  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

judy mabery  |  First Impressions 
Rating:
4.0

I feel like it is a little over priced for a small unit and I'm glad I only needed a small. I would of looked elsewhere if I needed anything larger.

Andrew Powell  |  Overall Experience 
Rating:
5.0

Was able to reserve months in advance. The unit I reserved was available as requested. Price was as stated and move in and out was a piece of cske

Edmund Czemerych  |  Overall Experience 
Rating:
4.0

The area to load and unload is way to narrow. At times you could not get to you stuff as people were already there and loading is such that it gets blocked

Paul Escobar  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

omyada diaz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Duane Garrett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maryjane Moore  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DANILO ALEJANDRO ASTUDILLO  |  Overall Experience 
Rating:
5.0

This was #6 time that I rented a trailer. I want to give a big Thanks to Johnny, Jaime and the manager Kelsey from Manassas for all of their support during this stressful time for me. They made me feel better with their help and support. They are awesome people! Thanks, Wanda Santos

WANDA SANTOS  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

GLORIA LOVELL  |  First Impressions 
Rating:
2.0

took me 3 days to reach out someone to get a storage room. no reaponse at all

YEISON SANCHEZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Edmund Czemerych  |  First Impressions 
Rating:
5.0

The sales associate was excellent.

Meghann Via  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AMERICO ORTIZ RIVERA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GLENDA GONZALEZ-COUVERTHIE  |  Overall Experience 
Rating:
5.0

Me guasta mucho lo storage, pero tienes um mantinimiento para hacer en meu storage.

Ednilsa Grechi  |  First Impressions 
Rating:
3.0

Have used this facility before and always use U-Haul, everything was good just wish a storage unit was bigger and it's a little pricey

Duane Garrett  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Adrienne Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Arturo Otero  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cathy Banuchi  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ryan Kaplan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cathy Betancourt  |  Overall Experience 
Rating:
5.0

The staff is always very helpful. Very nice professional staff.

Renea Wishon  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JASMINE ERICKSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

cheryl green  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jo Ann Betancourt  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

rachel smith  |  Overall Experience 
Rating:
4.0

This actually uhaul location was great, but when u call the customer service number they are horrible. They kept transferring me to different agents all over the USA! I was on the phone for 3 hours trying to get to the right representative.

Ninette Maldonado  |  Overall Experience 
Rating:
5.0

Had a great experience with this uhaul facility… the store manager Naudya was very sweet and helpful… she even came to check on me when I first moved into the unit… it was a pleasant experience.. thank you!

adriana callier  |  Overall Experience 
Rating:
5.0

We checked in after office hours. Our unit was easy to find and the facility was very clean and nice.

rachel smith  |  First Impressions 
Rating:
3.0

Didn’t like having reservations for a unit, then find out they didn’t have the unit size available. The employees said this happens all the time, allowing reservations to be made without having availability.

Kevin Sherrill   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Edwin Sotomayor  |  Overall Experience 
Rating:
5.0

Manager and staff of the location very friendly costumer service plus, and yes very clean, we where taking care and yes we will recommend location. Thank you

MARIA LAUREANO  |  Overall Experience 
Rating:
4.0

Kim and Hawk were very professional and accommodating.

Melanie Cook  |  First Impressions 
Rating:
2.0

Issues with staff setting the code correctly, was locked out of the climate control building in the middle of unloading, with the unit open inside

Johnathon Lambert  |  First Impressions 
Rating:
5.0

great customer service, all 3 employees very friendly and helpful

Maritza Cordero  |  First Impressions 
Rating:
5.0

Nadia was very helpful at all times. She is a hard worker and is always pleasant. She goes out of way to assist her customers.

Eileen Stewart  |  Overall Experience 
Rating:
5.0

Very nice and friendly facility! !!!

Sherrie Robinson  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Corinna Rocha  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

karen ramos  |  First Impressions 
Rating:
1.0

As soon as I arrived, the front desk person told me that the first 30 days of storage supposed to be free. As some others companies offered me the same first month free of charge (zero cost) I decide to go ahead with U-haul, I registered myself and started my moving into the storage. Close to the end (after 2-3h) the lady went in front of my storage (314) and told me that the first month is no longer free, that was her mistake and that her boss was on vacation so nothing to do. Considering that I was close to the end and had put almost my former house into the storage i decided to keep in Uhaul as I was exhausted moving for more than 7 h in that day. My question is: how a serious company can tell you that the first month is free and after few hours it changed its mind? As I intend to keep my stuffs for a long time, I will move from U-Haul to another storage as soon as I have free time as for me this kind of situation is not acceptable. Regards Marcos Cassoli 8643163768 (text message) marcosr.cassoli@uol.com.br

Marcos Cassoli  |  First Impressions 
Rating:
5.0

We have been using this uhaul facility for the past 5 years for both personal and business purposes. The service at this location is beyond excellent! The manager is totally amazing, she is fully committed to serving her customers and the vehicles and storage units are well kept. We highly recommend this Uhaul location for truck rentals or storage needs!

MORALMA ESPINAL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

yomaira genao  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Marquita Harris  |  Overall Experience 
Rating:
5.0

When checking in it was busy. But the office representative ( I think her name was Kimberly) was extremely patient and very helpful. I had a reservation but after loading the truck I realized I would need a larger unit she help me find one that worked out perfectly. It had been a long couple days and I was worried we would t make it work, but Kimberly was awesome. I wish all places had this great thought towards customer service. Will continue to be a Uhaul supporter.

Daren Adams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lindsay Krieger  |  First Impressions 
Rating:
4.0

Everything was good but expensive.

Ricardo Ayala  |  Overall Experience 
Rating:
5.0

Nadia and her staff was wonderful. Very friendly and very helpful with anything I needed and more.

Cathy Sullivan  |  Overall Experience 
Rating:
5.0

Excelente servicio , muy limpio siempre personal atento e instalaciones muy bien mantenidas . Lo recomiendo muy ampliamente , dure 2 años y medio con 3 storage .

Harry Olivares  |  Overall Experience 
Rating:
5.0

Staff was friendly and helpful.

Lou Marino  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

eder vivas  |  Overall Experience 
Rating:
4.0

I am very pleased with the assistance that I received from Naudya Sinanan . She is genuinely friendly, professional and knowledgeable. On my day of move in Uhaul was experiencing an system outage and she was still able to assist me to move in and drop off my uhaul truck. 12 days later I had to rent another truck and access storage and she was on top of everything

Patricia Collins  |  Overall Experience 
Rating:
3.0

Great location!. Facilities need maintenance like painting the outside storage doors substitute rusted handles. Also, inside my storage need better cleaning in the selling and the floor has a spot. A rat tramp inside my storage is not desirable. Very impersonal staff and a boring attitude. Better and friendly communication and explanation of the facilities are always appreciate.

Francisco Galliano  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sydney Lanahan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Gonzalez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

yaritza gonzalez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary Lou Westmoreland  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

RAMSIS BONET-MUNOZ  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Sylvester Ebron  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Edmund Cizenski  |  Overall Experience 
Rating:
5.0

The only issue I had was after having the lock on the unit 2 weeks later I was told I had to buy a different lock

Edmund Cizensky  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Paul Escobar  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Edmund Cizenski  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

donal fleming  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JOSHUA DRIVER  |  Overall Experience 
Rating:
5.0

Great facility and staff! Well run operation.

Wilbur Hill  |  Overall Experience 
Rating:
5.0

The staff was very friendly and helpful.

Amber Grant  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rodney Roman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Denise Bakerian  |  Overall Experience 
Rating:
5.0

My espierence in 1 year and 5 month i put all stuff house in this storage, Nadia is wonderful person💖🙏 and do 🎉Exelent Job!!🎉 me and my wife appreciate everything I Grateful and Recomended 1,000 I Give 1,000🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 my wife say Nadia I miss you happy merry Christmas 🌲and happy new year 2021🎉 THANK YOU FOR ALL

Miguel Ramirez  |  Overall Experience 
Rating:
2.0

Horrible. Very poor customer service

ELVIS DELFI  |  Overall Experience 
Rating:
5.0

Uhaul made this out of state move so much easier from start to finish with the add on extras, from in house equipment & supplies priced well, to the options to hire helpers load/unload right into uhaul storage (1st month free). All the staff were super friendly and helpful ... very satisfied with the service I received!!!

Tonia Fincher  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

GIOVANNI CABEZAS QUINTERO  |  Overall Experience 
Rating:
5.0

Staff always friendly & helpful with questions we had. Especially Naudya Sinanan always checking to see how it’s going whenever we were there & answering our questions. Very helpful.. Thank you so much.

Pablo Reyes  |  Overall Experience 
Rating:
5.0

The team of personnel always offer great customer service. Upon arrival to Florida had to move items in storage due to Father gravely ill in Indiana. I never got a chance to move into the house in Florida and had to hit the road to travel to Indiana. Nadia and others have really made this hard transition as easy as possible.

SHARON glenn  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Deyaneira Aquino  |  Overall Experience 
Rating:
5.0

I have rented trucks and have three storage units. The staff is always nice and helpful. Would highly recommend.

THOMAS SEAMAN  |  First Impressions 
Rating:
5.0

Never had any problem, I always met my payment on time, an the person that I talk to always is Nadia, very sweet And very respectful. Thanks Nidia del valle

NIDIA DEL VALLE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GODFATHER REALTY INC  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeanette parker  |  Overall Experience 
Rating:
5.0

My items stayed safe and I trusted the management keeping it that way, especially living states apart. Very nice facility and very accessible. Everyone working there has been extremely pleasant and helpful. Payment options made it easy to manage each month. I highly recommend to anyone who needs to stow items away for a bit, to use this facility.

ashley palenik  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

darlene morel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT PILARTE  |  Overall Experience 
Rating:
5.0

2000 star

CHRISTIAN GIL  |  Overall Experience 
Rating:
5.0

Excellent service and Friendly Staff.Thank you for your service...you guys awesome..

Eduardo Cruz  |  Overall Experience 
Rating:
5.0

This has been an overall good experience and the management was wonderful to work with. Thank you.

Charlene Faber  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jorge Fanani  |  First Impressions 
Rating:
5.0

I always say it's a top-down world. The manager Nadia is delightful to work with, very kind and accommodating. I highly recommend this location.

Kenneth Harmon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

celso rios  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DONALD STEWART  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

benjamin rodriguez  |  First Impressions 
Rating:
5.0

My moving experience was exceptional my unit. Was Clean and secure . Naudya sinanan was very professional friendly And Helpful....

isabel silva  |  First Impressions 
Rating:
5.0

Mike was very competent and helpful

raynond cruz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karen Gilliam  |  First Impressions 
Rating:
5.0

Everything is good so far, no complaints.

Wendy Pennicooke  |  First Impressions 
Rating:
3.0

A/C was always an issue. Most of the time was hot even during winter time and it felt very uncomfortable. The other reason why I left I found a needed larger space for the same monthly rate. Thank you

PEDRO GONZALEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Catherine Archer  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JUAN PIMENTEL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

randy mcskuln  |  Overall Experience 
Rating:
4.0

I will consider renting again.

Ravi Yarabothu  |  Overall Experience 
Rating:
5.0

Just all around great facility. The manager, is a wonderful lady. If needed I would drive 50 miles just to use her facility. This facility, makes U-Haul the highly respected company that you are. Thank you Gaterland for your guality service

JAMES BOYES  |  Overall Experience 
Rating:
5.0

Manager Noudya went above and beyond to make this very convenient, excellent customer service skills.

rachid rahali  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeanette parker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAMES BOYES  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

KRISTI / CHARLES CRUDUP  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gary Muncaster  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jason Koch  |  Overall Experience 
Rating:
5.0

100% recomendable.

Julio Garrido  |  Overall Experience 
Rating:
5.0

Been using this facility for 12 years or more. It’s great!!

james franklin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL MONTGOMERY  |  Overall Experience 
Rating:
5.0

The Gatorland Facility is clean, well maintained and the Owner was present every time I visited the facility. She was also very accommodating to all my needs and a very polite Christian Manner. She and her staff were very helpful checking in our long distance move truck acquiring suitable storage for our property, acquiring unloaders and loaders/movers for our local move from the storage unit to our newly rented home site. If I needed Storage again Gatorland would be first consideration if location is no issue.

Donald McCraw  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa Toro  |  Overall Experience 
Rating:
3.0

My reservation was lost. I was charged for a months storage whereas it should have been free. Miguel was very helpful in accommodating me. TBD if I was charged twice?

Luis Sostre  |  First Impressions 
Rating:
3.0

The overall facility is nice, just way to over priced for the area. After competing prices around the area most of your u it’s are 40-50$ more than anywhere else.

Jerad Burgess  |  Overall Experience 
Rating:
5.0

Excellent customer service.

Danny Hall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darryl Royal  |  First Impressions 
Rating:
5.0

God led me to this location and the Owner and Employees are such a Blessing to me, my wife and 2 Cats. I know God will Bless them all for being so kind, patient and helpful. Thank You so much.

Donald McCraw  |  First Impressions 
Rating:
4.0

A little waiting time, since they only had one employee taking care all their services. Other wise it was a good service.

CAROLINE DELGADO  |  First Impressions 
Rating:
4.0

my complaint is that you should prorate the monthly fee if you prepaid the month and moved out early which was my case i moved out 10 days into the month.

CAROLE LOPEZ  |  Overall Experience 
Rating:
5.0

This is the best local Uhaul team I've ever worked with! Nadia and Shelly are top notch

thomas post  |  First Impressions 
Rating:
5.0

Excellent, I have recommend to my all friends.

Lingling Zhao  |  Overall Experience 
Rating:
5.0

Me fue de mucha utilidad el deposito

lendro alcina  |  Overall Experience 
Rating:
4.0

Great storage facility and service.

Rafael Duarte  |  Overall Experience 
Rating:
5.0

Excellent experience!

PETRA MARSHALL  |  Overall Experience 
Rating:
5.0

Very good customer service. Nothing else so far.

Cathy Sullivan  |  First Impressions 
Rating:
5.0

I don’t remember the name of the young lady who was very nice and friendly all the time I was there. Anyway she was super sweet and nice .

duilia mangiante  |  Overall Experience 
Rating:
5.0

We we're well taken care of.

Patricia Graves  |  Overall Experience 
Rating:
5.0

Loved the staff! Very friendly and accommodating; felt very welcomed.

Marc Wilson  |  Overall Experience 
Rating:
5.0

Thanks very happy with the service and staff.

ruben sanchez  |  Overall Experience 
Rating:
5.0

Super nice and friendly

Carla Wallace  |  First Impressions 
Rating:
5.0

Nadia and all staff was incredibly support and helpful thank you

Olga Collins  |  Overall Experience 
Rating:
2.0

Hard to access/find to tight of road area inside

Sage Witten  |  Overall Experience 
Rating:
5.0

Staff was great

ADAM SCOTT Vitale  |  Overall Experience 
Rating:
5.0

Very accommodating and respectful!

pamela reister  |  Overall Experience 
Rating:
5.0

Great service!

Alexa Nayton  |  Overall Experience 
Rating:
3.0

I received the service that I would expect. Thank you.

Noelle Babb  |  Overall Experience 
Rating:
1.0

Disrespectful

melissa leon  |  Overall Experience 
Rating:
5.0

Very good and clean!

GIL MONTANEZ  |  First Impressions 
Rating:
5.0

The staff and manager, Nadaya are very helpful, solves any issues immediately, and knowledgeable. They always greet you too. Great place that is always kept cleaned.

SANDY CHANG  |  Overall Experience 
Rating:
5.0

Process was very easy.

pamela reister  |  First Impressions 
Rating:
5.0

Very professional and friendly customer service. The facilities are state of the art , clean safe and accommodating. I would recommend this location to everyone.

PETRA MARSHALL  |  First Impressions 
Rating:
5.0

Staff had great attitudes the manager was sweet Always courteous

Elizabeth Ayala  |  Overall Experience 
Rating:
5.0

Gm and staff at this location are the best!

brad gollihue  |  Overall Experience 
Rating:
5.0

great!

Kevin Mccaffrey  |  Overall Experience 
Rating:
5.0

Staff is AMAZING very friendly, helpful and answers all questions. Definitely would use this Uhaul again. Best one in town

PENNY haire  |  Overall Experience 
Rating:
5.0

Perfect and excellent customer service

Angel Agosto  |  First Impressions 
Rating:
5.0

No issues here. Great staff, clean units, easy access. Would rent here again without any additional thoughts.

William Gilligan  |  Overall Experience 
Rating:
5.0

Great energy all around

melissa leon  |  First Impressions 
Rating:
5.0

The staff was outstanding. Very helpful

Luis Lloret  |  Overall Experience 
Rating:
1.0

I wouldn’t rent from you guys again. You are worst than dealing with a lawyer.

Timothy Kyle  |  Overall Experience 
Rating:
5.0

The storage facility was well maintained. The staff was always available to help!

PROVIDENCE BADALAMENT  |  Overall Experience 
Rating:
2.0

0

CARL NEWELL  |  Overall Experience 
Rating:
5.0

Nadia and her staff were always awesome I can't say enough about them

JOSEPH WILLIAMS  |  Overall Experience 
Rating:
5.0

Storage units are well kept and clean.

MANUEL MEJIA  |  Overall Experience 
Rating:
5.0

Nadia provides excellent customer service!

Lisa Nixon  |  Overall Experience 
Rating:
5.0

This is the place to go if I ever need storage again.

jorge carrasquillo  |  Overall Experience 
Rating:
5.0

The two people I dealt with at the Gatorland Facility were top notch,very professional . They went above and beyond their jobs in helping me get through process , plus assisted me with other things.

Robert Cervone  |  Reservation 
Rating:
5.0

Polite, friendly, speedy service!

tanya kopp  |  First Impressions 
Rating:
5.0

Uhaul strorage and trucks are always clean and ready. We seem to use Uhaul quite often and they all have been great!

Betty La Chance  |  First Impressions 
Rating:
5.0

Excellent in all means the staff was very helpful and took the extra time to walk us through the different storage to compare the best one for us.....thanks

Ian Cruz  |  Overall Experience 
Rating:
5.0

thank you for everything

Henry Costelloe  |  Overall Experience 
Rating:
5.0

Fast and friendly service

jose acosta  |  Reservation 
Rating:
5.0

There is a caucasian woman employed at this facility whos' attitude was not right

Deyvi Mateo  |  Overall Experience 
Rating:
2.0

They had several units that were supposed to be climate controlled, AC was down for months. They never gave me a discount, & last month couldn’t be adjusted to days used I had to pay the entire month.

yelixa stevens  |  Overall Experience 
Rating:
5.0

Very nice and helpful.

Anna Shoucair  |  Overall Experience 
Rating:
5.0

Nadia was always ready and willing to assust me with any ussue that arose. I did not feel like a number but a calued client

CAROL BOUCHARD  |  Overall Experience 
Rating:
5.0

quite pleased with all except Dillon locked down the Building with my storage BEFORE 4:45PM!!!!!!!!1 He explained that he wanted to leave early!

Ezra Magid  |  Reservation 
Rating:
4.0

The only concern for me was lighting at night and the lack of security. During one of my later in the evening visits, a group of 4 to 6 young males seem to just be hanging out playing music.

Michele Morrell  |  Overall Experience 
Rating:
2.0

Staff not concerned about issues of customers once they've got your $. Alarms, answering knocks at the back door, mother seeking unlock bathroom for 4yr old. Staff comment "They can go around! ".

Stephanie Donohue  |  Overall Experience 
Rating:
5.0

The place was always clean

jeanette parker  |  Overall Experience 
Rating:
5.0

Nauda was the perfect representative for company. Pleasant, professional and knowledgeable. It was a pleasure doing business with her.

betty backelant  |  Overall Experience 
Rating:
5.0

Convenient location and easy move in/move out.

TIMOTHY O`TOOLE  |  Overall Experience 
Rating:
5.0

It was exactly what I needed

Jeffrey Peters  |  Overall Experience 
Rating:
2.0

Customer bathroom was locked and unoccupied upon my arrival. I was expected to park a karge trailer inbetween a boat and an rv. Not everbody are pros at parling large trailera in small places.

EDWARD TOCCO  |  Reservation 
Rating:
5.0

Very friendly and helpful staff.will recommend this storage to anyone who needs a space.thank you all

christopher galica  |  Overall Experience 
Rating:
5.0

Very well kept facility. I would use them again if we needed a place.

RENEE DIFILIPPO  |  Overall Experience 
Rating:
5.0

Keep up the good work

angel acevedo  |  Overall Experience 
Rating:
5.0

Great experience

Agustin J Escobar  |  Overall Experience 
Rating:
5.0

Uhaul Kissimmee Fl was EXTREMELY helpful in all my needs. They didn’t have the truck size I needed so gave me a bigger truck at no extra cost. Any problem, they fixed it and UPPED me one. A-1 service.

Brittany Thompson  |  Overall Experience 
Rating:
5.0

Very good customer service. Staff efficient and friendly. Thank you U-haul.

FRANK CALDERO  |  Overall Experience 
Rating:
5.0

Staff always helpful and friendly. I had 2 units for 1 yr 1/2 and never had an issue.

David Ramiro  |  Overall Experience 
Rating:
5.0

The best part of the whole thing was the staff’s attitude and attention. They were friendly or cordial each time we spoke to them

RODNEY HAYES  |  Overall Experience 
Rating:
5.0

Happy with staff and service. Staff was very friendly and professional. Van was clean and ready to go.

JOSEPH COLELLO  |  Overall Experience 
Rating:
5.0

Excellent

emma cruz  |  Overall Experience 
No reviews have been submitted for this location.

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