Customer Reviews for U-Haul Moving & Storage at Eastlake

1,007 reviews

3182 Curlew Rd   Oldsmar, FL 34677
(At Curlew and Tampa Road, Across from Panera Bread)

(813) 854-5002

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(813) 854-5002

3182 Curlew Rd
Oldsmar, FL 34677
(At Curlew and Tampa Road, Across from Panera Bread)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

ERIC B.  |  First Impressions 
Rating:
5.0

Highly recommend for all moving/storage needs. Staff is friendly and helpful with everything!

Honey S. 
Rating:
5.0

The young man there had a truck ready for my son's move with a 30 minute notice! Easy pick up, easy drop off

sean D. 
Rating:
5.0

Great friendly service ! Made my move ..Smooth !

Mike M. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

judith b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES H. 
Rating:
5.0

Customer did not leave a comment.

Joseph M. 
Rating:
5.0

Customer did not leave a comment.

Margaret A.  |  Online Move In 
Rating:
5.0

Extremely nice to work with.

Charles S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Don S.  |  First Impressions 
Rating:
5.0

nothing to improve

LEONARD D. 
Rating:
5.0

Customer did not leave a comment.

Howard E.  |  Overall Experience 
Rating:
5.0

I have rented your trucks many times over the years. This location is very professional. The checkout and checkin was friendly and fast. I will be renting from here again and can highly recommend it to others.

scott C. 
Rating:
5.0

Customer did not leave a comment.

Robert Z. 
Rating:
5.0

Customer did not leave a comment.

stefan h.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mark W. 
Rating:
3.0

Customer did not leave a comment.

Ashlei D. 
Rating:
5.0

Thank you!

Cynthia P.  |  Overall Experience 
Rating:
5.0

this team is so helpful and wonderful! THANK YOU

Maria N. 
Rating:
3.0

poorly staffed had to load up the 6x12 trailer as staff unable and no dolly at the facility.

Larry L. 
Rating:
5.0

Just a nice pleasant experience.

Cheryl E.  |  Overall Experience 
Rating:
5.0

Great location, but the best part of this transaction truck rental, was the on-line ease of reservation and the the -3- individuals I dealt with as were all friendly and professional. The entire process was Perfect. Thanks from J. Strehle

John. E. S. 
Rating:
5.0

Customer did not leave a comment.

JOHN HENRY B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terry M. 
Rating:
5.0

Customer did not leave a comment.

Timothy A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen L. 
Rating:
5.0

Customer did not leave a comment.

Don H.  |  Overall Experience 
Rating:
5.0

None

STEPHEN A. G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

fonda d.  |  Overall Experience 
Rating:
5.0

The young man who helped me was so nice and helpful. Just would like him to be recognized because he was really professional. Good experience to rent at this location!

Virginia B. 
Rating:
5.0

Customer did not leave a comment.

AARON L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark S.  |  Overall Experience 
Rating:
3.0

Rented my already rented space out from under me with no communication. I was already in the system and was preparing to move my belongings into the space and they had rented it to someone else. Luckily they were able to have another available. Poor lack of paying attention to what has been rented to someone before giving it to someone else.

Susan A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

Brennan B. 
Rating:
5.0

Could use lighting inside the storage units themselves.

James S.  |  Overall Experience 
Rating:
5.0

Haven't used it yet. I am sure it will be ok. Hope to upgrade to a larger unit.

Susan A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GERALDINE R.  |  Overall Experience 
Rating:
5.0

I haven’t moved in yet. Probably tomorrow or next day.

WORK LOGIC P.  |  First Impressions 
Rating:
5.0

It is an extremely well managed and maintained facility.

Aylwyn Y.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

john a.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joshua D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christina C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Customer did not leave a comment.

Damian C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Allan E. 
Rating:
5.0

John is the best!

Jessica K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

woodrow c.  |  First Impressions 
Rating:
5.0

Everyone at this location was friendly, helpful and professional. I appreciated their help and time

Donald S. 
Rating:
5.0

I was having trouble gaining access and they helped me

fonda d.  |  First Impressions 
Rating:
5.0

Best rental experience ever - from start to finish

John T. 
Rating:
5.0

Everything went very smooth for our move.

Matthew T.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

marie b.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kwabena H.  |  Overall Experience 
Rating:
5.0

Everything was great. No issues.

ronald C. 
Rating:
5.0

Customer did not leave a comment.

Deana R.  |  Overall Experience 
Rating:
5.0

Good stuff

JOHNATHAN C.  |  First Impressions 
Rating:
5.0

Colleen is amazing; she gave outstanding customer service and was a pleasure to speak with. She was fast, friendly, and knowledgeable. Thank you Colleen for the incredible experience!

Matthew C.  |  First Impressions 
Rating:
3.0

Coleen the uhaul representative on duty could not process a cash payment. Also she didn't know which vehicle she gave me the keys and did not bother to show me anything on the van ..for instance where the fuel was located, right or left side, etc. When we went to fuel and return the van I gave her the the keys, we were outside, she said she would email my receipt and that was it. I got it hours later and found an additional fuel charge,. I called her and spoke to her about it but nothing could be done after the fact. I won't be renting another vehicle from this location again. She clearly didn't know how to process a rental and even mentioned something to this effect to me.

Tanya M. 
Rating:
5.0

Customer did not leave a comment.

Richard D.  |  Overall Experience 
Rating:
5.0

John is a blessing! Collen goes beyond her duties! Very professional & empathetic to their customer needs. Well maintained property & well secured. Thank you for all you’ve done. 🤗🙏🏻💕🌈🦋

Marlene B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GREGORY S.  |  Overall Experience 
Rating:
5.0

Excellent customer service. Definitely will use them again.

georgetta W. 
Rating:
5.0

Outstanding facility and great customer service.

Dale H. 
Rating:
5.0

Staff was very friendly and everything was good for the 2.5 years I used the storage unit.

tami j.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MIKE S.  |  Overall Experience 
Rating:
5.0

Great place. Super clean. And very secure. We would continue to use this facility but we purchased a home and no longer need storage.

Brian H.  |  Overall Experience 
Rating:
4.0

The lighting needs to be improved.

Kwabena H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rebecca K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ronald L. 
Rating:
5.0

Customer did not leave a comment.

linda p.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MICHAEL D.  |  Overall Experience 
Rating:
3.0

Our “climate controlled” unit is just as hot as outside. Your website says the units are kept between 65-85, and the temperature thermometer on the wall read 96 degrees. I have things that I don’t feel comfortable storing in that unit now because of how hot it is. I’m not happy paying more for climate controlled if it’s going to be as hot as an outside unit. To clarify, the facility is clean which is nice but I would love for the AC to be maintained and checked often.

Becca C.  |  Online Move In 
Rating:
5.0

When I was moving out one bin was too heavy for me to lift into my car. I asked an employee for help and he readily did so. Very nice of him.

Jerome L.  |  Overall Experience 
Rating:
5.0

Colleen n Mark were receptive, professional n helpful

ursla g.  |  First Impressions 
Rating:
5.0

No problems at all. Helpful staff and clean facilities.

Phil C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ross V.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ronald P. 
Rating:
5.0

Customer did not leave a comment.

Lori B.  |  Overall Experience 
Rating:
5.0

Excellent, excellent service. .. I actually cancelled a competitor to rent at Uhaul.. they have a very helpful staff, great hours- great facilities and easy to use- very convenient- very happy.

Marie G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tanya M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tanya M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

karen k.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TODD H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

steve s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Raymond C. 
Rating:
5.0

They was very helpful and attentive

Hazel H.  |  Overall Experience 
Rating:
5.0

The staff was very friendly and accommodating. I would definitely recommend your facility to my family and friends.

linda p.  |  First Impressions 
Rating:
5.0

I’m from Seattle and was pleasantly surprised with the lady that checked me in . She went above and beyond to deliver excellent costumer service that morning when I was dealing w a family member that wasn’t nice. She helped me figure out what I needed and showed me units. Please thank her for me , I missed her name. She’s awesome!

Brian P.  |  Overall Experience 
Rating:
5.0

You need to give Colleen who works there a promotion. I watched her do 4 things at once and never miss a beat. She was VERY helpful throughout a very stressful day for us. Thank you

MICHAEL D.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

David N.  |  Overall Experience 
Rating:
5.0

Colleen was extremely helpful and very friendly!

Tracey L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

diane i.  |  First Impressions 
Rating:
5.0

Awesome experience!

Andrew W. 
Rating:
5.0

John Colleen and all staff have always treated me with kindness helpful caring attitudes. They have Blessed me. My family friends will always choose the best. U Haul Oldsmar for all our storage and truck rentals. Thank You

Anita R.  |  Overall Experience 
Rating:
5.0

It was a easy and quick and friendly process.

Eric P. 
Rating:
3.0

The ignition was very difficult to turn. Also the brakes pulled quite a bit causing driving instability. I spoke with the uhaul agent about my concerns when I returned the truck.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Adrian K. 
Rating:
5.0

John was real nice and helpful

Tanya J. 
Rating:
5.0

Customer did not leave a comment.

TERREZ T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jerome L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

REGGIE T.  |  First Impressions 
Rating:
5.0

John Sargent is awesome! He takes the time to greet his existing clients and always treats them like new customers! He always makes himself available and is happy to help. I highly recommend John and this U-Haul location.

REGGIE T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

gretchen w.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHASE C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

charles v.  |  Overall Experience 
Rating:
5.0

Everything was perfect, thank you.

Leslaw P.  |  Overall Experience 
Rating:
1.0

Not only was John, the location manager, but also every other employee I dealt with was very pleasant & helpful with any questions. H I’m glad I chose this location

richard d.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anita B. 
Rating:
5.0

overall great experience

Geoffrey S. 
Rating:
5.0

I have rented from this location several times and it's always a great experience. I'd love a van with map app screen. It was great to listen to Pandora on Bluetooth but having to use my phone for the map app is kind of a drag. Van ran great, good a/c, comfy seat, excellent mirror and window visibility even when loaded fully. Easy to drive, easy to back, liked the new gas door security system. Good value, friendly, professional efficient counter staff.

Myra S. 
Rating:
5.0

This is the second conditioned unit I’ve rented. It’s been a very good experience. Always clean, and the personnel has always been courteous.

Richard D.  |  First Impressions 
Rating:
5.0

Great costumer service,pleasant people .always Willing to help.they went beyond their job .best place ever.

iris y.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GIANNINA C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shawn D. 
Rating:
5.0

Customer did not leave a comment.

DENISE S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tina J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kathleen M. 
Rating:
5.0

The interior pictures of the vehicle I rented were very old and showed zero damage when in fact there was. The interior cleanliness was very good but the exterior was extremely dirty.

Christopher S. 
Rating:
5.0

Customer did not leave a comment.

Bruce D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

RICHARD J. S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shawn D. 
Rating:
5.0

Customer did not leave a comment.

Michelle B.  |  Overall Experience 
Rating:
5.0

All great

Cydney S.  |  Overall Experience 
Rating:
5.0

Everything was good

Ed C. 
Rating:
5.0

Customer did not leave a comment.

AARON L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paula B. 
Rating:
5.0

Customer did not leave a comment.

steve s.  |  First Impressions 
Rating:
5.0

Everyone there was super nice and helpful. Very pleased.

MARILYN O.  |  First Impressions 
Rating:
5.0

When the rental rang up, the total was correct but how it was itemized was very confusing. I rented a van ($19.95) and asked for 200 miles @ $0.69/mi. The itemized breakdown shown on the credit card tablet showed the rental as $89.99 with 100 miles @ $0.49/mi. The total was correct but the rental took longer than expected to complete because of the confusing itemization. This is not the issue of the local U-Haul but if the software provided by corporate. Also, the web site used to gather picture and license information to 4 tries to complete on my iPhone. The page kept crashing.

Brandon W. 
Rating:
5.0

Colleen was extremely helpful and very friendly!

VICTORIA C.  |  First Impressions 
Rating:
5.0

Nothing. Very Professional Staff.

Herman C. 
Rating:
5.0

Cost is a little much with no specials to move in but it is convenient.

Jamie L.  |  Online Move In 
Rating:
5.0

👍

Istvan B.  |  First Impressions 
Rating:
4.0

It's great to have lighting in the units! It would be better if the hallways in the building were lit. They are too dark. Compared to other storage units in the area, the price for the unit size was high. That is why we left.

Chantay V.  |  Overall Experience 
Rating:
1.0

Hours spent trying to correct overcharge from earlier online reservation… even when I called the next day direct to the store trying to get credit for $324.95 overcharge ? rep couldn’t do it .. had to call Mgr .. did finally get credit .. but earlier phone rep was a disaster .. she said she hadn’t booked a reservation since 2017!!! This local uhaul employee was very nice and did resolve issues but uhaul needs to retrain online customer service reps.. Also this location needs more help on Sundays .. husband said he had to wait even though there was no one ahead of him ..

Cydney S.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Patricia M.  |  Overall Experience 
Rating:
5.0

Colleen did a great job!

nathan F. 
Rating:
5.0

Awesome staff! John is one of the best people I’ve ever worked with…. This world needs more people like him!

Tobias B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RAPHAEL T.  |  Overall Experience 
Rating:
4.0

They had a dolly on truck that had a broken wheel. It was visibly evident that the wheel was split in half. A dolly would have made my day go a lot faster.

Mark C. 
Rating:
5.0

Very Professional

Herman C. 
Rating:
5.0

Thank you John for helping me through out the years!!!

KATHERINE L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William B.  |  Overall Experience 
Rating:
5.0

This location has excellent customer service and go out of their way to make sure you have everything you need!! I highly recommend John and his staff to assist your moving needs.

Liz L. 
Rating:
5.0

Customer did not leave a comment.

johnda r.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronald W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vitali D. 
Rating:
5.0

Customer did not leave a comment.

SUZANNE F. 
Rating:
5.0

Customer did not leave a comment.

Patricia M.  |  Overall Experience 
Rating:
5.0

Everything was perfect. Friendly and helpful staff. Return is simple. Equipment in very good condition. Very happy with experience.

Candy M. 
Rating:
5.0

My experience was top notch from beginning to end. Mark was absolutely wonderful. He got me set up over the telephone with the size unit I needed and had everything ready for me when I arrived. True customer service with a smile. I would recommend U-Haul at Eastlake to everyone.

Heather P.  |  First Impressions 
Rating:
5.0

Mark was excellent! He set everything up for me over the phone - storage unit rental and truck drop-off. My lock was on my unit and the keys were waiting for me when I arrived. He escorted me to my unit making it super easy to get the 30+ft truck right by my unit door. The whole experience could not have been easier. Thanks again Mark!!!

Heather P. 
Rating:
5.0

Customer did not leave a comment.

Laurie W. 
Rating:
5.0

Mr. Sargent was a great representative for your company. I wish there was more people with the customer service like Mr. Sargent. Please extend my thanks to him.

Andy K. 
Rating:
5.0

Customer did not leave a comment.

Harold G.  |  Overall Experience 
Rating:
5.0

Staff was extremely friendly and made the rental Process very easy!

Matthew C. 
Rating:
5.0

Customer did not leave a comment.

pat M. 
Rating:
5.0

Customer did not leave a comment.

NICOLE R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher M. 
Rating:
3.0

Close to home

joe B. 
Rating:
5.0

Absolutely 100% will use the services at this location if I ever have storage needs again, everyone was amazing and always around if I needed a hand!

Adam S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen F. 
Rating:
5.0

The staff here helped me tremendously, I was blessed to encounter such helpful and good-spirited people who were able to troubleshoot near the end of the day.

CHASE C.  |  First Impressions 
Rating:
5.0

Nothing

Herman C. 
Rating:
5.0

Customer did not leave a comment.

Todd J. 
Rating:
5.0

Customer did not leave a comment.

Daniel P.  |  First Impressions 
Rating:
5.0

John was excellent in customer service.

Renato G. 
Rating:
5.0

Mark promptly provided me with superb service over the phone while operating as the only worker on-site. I would highly recommend anyone to work with Mark for their storage or truck needs.

TERRENCE E.  |  First Impressions 
Rating:
4.0

Signage about the entering and exit protocols and hours of operation throughout the property would be helpful.

Chantay V.  |  Online Move In 
Rating:
5.0

This was the easiest place to book/rent from!! The staff was incredible (Jon Sargent) and incredibly understanding. I wouldn't look for storage anywhere else!! I highly recommend this location/company.

Courtenay O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alan A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

meyrl a.  |  Overall Experience 
Rating:
5.0

Thank you, service excellent

Joseph L. 
Rating:
5.0

I keep returning to this location to rent vehicles because they are super nice and helpful!

Laura T. 
Rating:
5.0

Customer did not leave a comment.

JOE N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marelys R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marion G. 
Rating:
5.0

Management is great, very helpful, just got too much money for the unit.

Debbie E.  |  Overall Experience 
Rating:
5.0

Van was perfect, and far more nicely equipped (cruise control/ power windows/ door locks/ Bluetooth/ remote keyless entry, etc...) than I expected.. Great location, courteous and professional employee (John?).

Jeffrey C. 
Rating:
5.0

Customer did not leave a comment.

David I. 
Rating:
5.0

Customer did not leave a comment.

Samantha P.  |  Overall Experience 
Rating:
5.0

John and Mark were super friendly and our move in the other day was flawless! I'm incredibly relieved and would highly recommend this facility!

Courtenay O.  |  First Impressions 
Rating:
5.0

Can't think of a thing to change. Great experience. Thank you!

jody B. 
Rating:
3.0

Took to long to pick up my reservation.

TERRY S. 
Rating:
5.0

Customer did not leave a comment.

Karen B. 
Rating:
5.0

The person who helped us was very friendly and understanding when my mobile checking wasn't working. He was patient with me as the Uhaul server service was slow and app kept disconnecting. It wasn't working on his computer either so maybe it was just the time of day? Either case, I'd rent there again. Good service.

Alex O. 
Rating:
5.0

It was a pleasure working with John always ready and willing to help. Thank you John.

Patricia H.  |  Overall Experience 
Rating:
5.0

Improve offers' knowledge of the night person, because it seems he has a lake of knowledge. And also his overall attitude, he was mad just because I came 10 minutes before he close, and actually he blamed me for that

Ahmed T. 
Rating:
5.0

Nothing..had a great experience! John Sargent was extremely helpful!!

Lisa E. 
Rating:
5.0

John was very friendly and helpful. The place was so clean and the vehicle. Easy return.

Nancy J. 
Rating:
5.0

Customer did not leave a comment.

Kimberly F.  |  Online Move In 
Rating:
5.0

Everything was awesome!!!

Karen C. 
Rating:
5.0

Customer did not leave a comment.

Jayme R. 
Rating:
5.0

Mr. John and his staff are AMAZING!!!! Very friendly knowledgeable and helpful with everything. Mr John and I stayed in contact until my move here to Florida he was very helpful, all the way down to the return date he contacted me to make sure that I made it there in time before he left for the day! Thank You So Much For Making My Move Stress Free!

Tasha L.  |  First Impressions 
Rating:
5.0

John goes above & beyond to assure customers needs & concerns are met. Customer service is his priority. I definitely recommend this location to anyone needing moving & storage.

krisane k.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kimberly F.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Thomas W.  |  Overall Experience 
Rating:
5.0

The guys working at the service desk were professional and kind. Excellent service that made the move a faster and easier process.

Lucy M. 
Rating:
4.0

Truck had so many ants in it

Adarius S. 
Rating:
1.0

The store rep was not customer friendly. I don't expect much but the individual attitude and social skills was not satisfactory. I was also told having the vehicle passed 6:30pm that day. Was not going to be an additional cost. He said he was going to give me till the next morning with no charge. I saw on my statement that I was charged an after hours fee.

Jorge R. 
Rating:
5.0

Customer did not leave a comment.

Pamela H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

elio g.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

angela O. 
Rating:
5.0

Customer did not leave a comment.

Corinne G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kimberly F.  |  Online Move In 
Rating:
1.0

Literally paid for a U-Haul from this location with a drop off at the cypress location. I got a notification the following day that my reservation was cancelled. I called and they said they cancelled the one I paid for and gave me a different reservation for one I never completed. The guy that worked their apologized and said he'd reinstate my original booking that they cancelled. When I went to the crypress location to drop off the vehicle I found out that he didn't reinstate my original order for the one I booked it and that I had to return it back to the original location that was 25 miles away from me. This was a major inconvenience and cost me more money on gas and the mileage for absolutely no reason. Would love compensation for the mistake but nobody could help me. Absolutely ridiculous.

Thomas R. 
Rating:
5.0

Customer did not leave a comment.

Marjory I.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiffany J.  |  First Impressions 
Rating:
5.0

Beverly was so nice and helpful! I would 100% rent from this location again because of the customer service.

Sarah H. 
Rating:
5.0

The women that was in the office was great! She was very friendly and personable! She's a keeper :)

Gary V. 
Rating:
5.0

John and his crew were fantastic. Always helpful. Always there for any little thing. Well maintained and A/C worked perfectly.

HOWARD S.  |  Overall Experience 
Rating:
5.0

Nothing - thank you!

Stephanie C. 
Rating:
1.0

The truck was filthy. Appeared that somebody had opened a carbonated drink and it sprayed all over. Everything was sticky inside, cupholders had liquid in them. The backend had not been swept out. Had lots of sand, dirt, dust, inside so I had to put my things on a dirty floor. When I got to the location to load I could not get the back door open. Apparently the dolly had shifted. I had to take it back to a different location and they were able to get the door open for me. No compensation was given for extra time and Mileage, even though the girl told me she was going to compensate me for the extra mileage - didn't happen. I would never use this location again.

wanda S. 
Rating:
5.0

Friendly

Athanasios B. 
Rating:
5.0

Tina was super friendly and helpful with the wh9ke process. She went above and beyond thanks so much!

Christen R. 
Rating:
5.0

John was excellent and helpful in every way.

rodney S. 
Rating:
4.0

Customer did not leave a comment.

Ramon M. 
Rating:
5.0

Nothing. Everything was handled very professionally.

Herman C. 
Rating:
5.0

Faster computer system.

John G. 
Rating:
5.0

Nothing I think your location and staff were awesome and professional!

kim D. 
Rating:
5.0

Wonderful and polite personnel. They made sure storage unit was clean and even gave me a bottled water Very nice business ethics all the way around

DENISE S.  |  First Impressions 
Rating:
5.0

I love John lol

Beverly P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ed D. 
Rating:
5.0

Customer did not leave a comment.

Ronald C. 
Rating:
5.0

John was very helpful and being able to get cold water is amazing, specially in this dreaded heat!

jose z.  |  First Impressions 
Rating:
5.0

The staff was friendly and helpful

james L. 
Rating:
5.0

Customer did not leave a comment.

Nancy L. 
Rating:
5.0

Customer did not leave a comment.

Terence W.  |  Overall Experience 
Rating:
5.0

John was absolutely amazing! We are happy to have our unit with him.

maureen h.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joelle G. 
Rating:
5.0

Owner was great!

Chris S. 
Rating:
5.0

Customer did not leave a comment.

Jeff G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tanya M.  |  Online Move In 
Rating:
5.0

N/A

Tanya M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

carmen d.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amber N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANA C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

deborah s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Douglas B.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Joshua M.  |  Online Move In 
Rating:
5.0

Very happy

Giannola D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

frank albert r.  |  Online Move In 
Rating:
5.0

Pretty expensive for such a small unit but priced about the same as other brands.

Francis F.  |  Online Move In 
Rating:
3.0

Beverly was awesome! She assisted me with what I needed and even followed up like she said she was going to do.

William B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAMES THOMAS M.  |  Overall Experience 
Rating:
5.0

Everybody was very friendly & helpful. Beverly who closed my account was super friendly,polite & just has a great attitude. Keep up the great work !! We will definitely come back here !! Thank you !!!

Scott N.  |  Overall Experience 
Rating:
5.0

Easy Peasy , secured a unit over the phone and moved in the next day with no hassle

Marjory I.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

THERESA N.  |  Overall Experience 
Rating:
5.0

Excellent staff!!!

Kimberly F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose F.  |  Overall Experience 
Rating:
5.0

Very accommodating professionals. Refreshing!

maggie p.  |  Overall Experience 
Rating:
5.0

A little pricey for the size of the unit but, everything is high in Pinellas County. Your Employee (I forgot her name, I’m sorry) was AMAZING! One of the main reasons this was such a great experience!

Bridget W.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JOHN B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deana R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

diane s.  |  Overall Experience 
Rating:
5.0

Beverly made getting the space I needed very easy and convenient. She has a wonderful personality and is a valuable asset to your company.

maggie p.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Danielle O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

james c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diane P.  |  Overall Experience 
Rating:
5.0

The storage facility fit our needs perfectly. Clean and reasonably priced. No problems at all. Thanks so much.

Terri V.  |  Overall Experience 
Rating:
5.0

Great service and property is very secure and maintained well. We will be back.

Jean R.  |  Overall Experience 
Rating:
5.0

The manager John sargent replies right away. He has helped me at least twice. Office staff is alert and will help you any time. I will use this facility again. You won't be disappointed in this facility. Wanda Niehoff

Wanda N.  |  Overall Experience 
Rating:
5.0

Thank you John. 5 star hospitality!

christian r.  |  First Impressions 
Rating:
5.0

Well maintained, convenient location easily accessible, well secured.

JOSEPH B. K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

REBECKA A.  |  First Impressions 
Rating:
5.0

Beverly John and mark all very nice

Thomas H.  |  First Impressions 
Rating:
5.0

Always helpful and friendly! Go above and beyond to make your moving easier!

Liz L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michele P.  |  Overall Experience 
Rating:
5.0

Awesome storage facility. Operators are very nice.

Timothy K.  |  Overall Experience 
Rating:
5.0

At a reasonable price (Free for the 1st month) I was given 24 hour access to move in by belongings after 8pm. Awesome, and Thankful.

Roger B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kay D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nancy R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

robert l.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kimberly F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kathy O.  |  First Impressions 
Rating:
5.0

This was one of the best and most efficient storage unit facilities I have ever used. The staff is always professional and courteous. Highly recommend this place for anyone looking to store their belongings safe and secure.

kathryn r.  |  Overall Experience 
Rating:
5.0

Staff was very friendly and helpful and understanding what I needed

JOHN C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Terri V.  |  First Impressions 
Rating:
5.0

John was always helpful and friendly. It was a great place to do business with and would do again in the future when needed.

Scott S.  |  Overall Experience 
Rating:
5.0

Mr. Sargent is a wonderful and committed worker! Thank you for your attention and help!

Nelson G.  |  Overall Experience 
Rating:
5.0

Thank you for your Kindness!!!

Jude C.  |  Overall Experience 
Rating:
5.0

Great service and convinient to use. Thanks.

JENNY M.  |  Overall Experience 
Rating:
5.0

Everyone was very nice & helpful; the hassle of moving was make easy by your people.

Randy C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melissa S.  |  Overall Experience 
Rating:
5.0

Beverly was outstanding at ALL times. Very friendly, knowledgeable and caring!!

MICHAEL S.  |  Overall Experience 
Rating:
5.0

Staff and business manager, was so kind and helpful. I’ll definitely be back!

GAREN B.  |  First Impressions 
Rating:
5.0

Excellent staff, clean climate controlled storage, no bugs or rodents. What more could you want?!

Kevin T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

dianne c.  |  Overall Experience 
Rating:
5.0

Well maintained with excellent service

Carl S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ann n.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GARY T. H.  |  Overall Experience 
Rating:
5.0

I came from public storage where the roof leaked and ruined my stuff. They gave my 1st month for free, and gave me a lock for FREE. Unbelievable. The girl Beverly is so fantastic. Total Professional and totally smart. Got me set up in seconds!!! John the owner is fantastic. What a great place to store stuff. Forget Public Storage. Waaay too expensive and dirty units.

HOWARD S.  |  First Impressions 
Rating:
3.0

No communication between PA uBox and FL uBox. I wss not informed when my ubox arrived to FL even though I was told and gave specific instructions to the PA person. When I callef FL to confirm when yhe drop off would be they said theyve had my box for a week and they do not reach out when it arrives. She was not helpful and made it seem like your company do not communicate with each out and pick up and drop off are two separate things. Because prices are ridiculous for trucks right now, I went with ubox but not sure if I would recommend or use again. Lack of communication

caitlin h.  |  First Impressions 
Rating:
5.0

The owner, Mark, was very helpful and kind. He went above and beyond my expectations to insure that my rental experience was pleasant. Every time I had any questions or issues, the entire staff quickly resolved my concerns.

Tom M.  |  Overall Experience 
Rating:
5.0

Staff has been very very helpful and polite

TODD M.  |  First Impressions 
Rating:
5.0

Very friendly, helpful staff. Highly recommended!

Anesta B.  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff. Beverly, at the Oldsmar location, is a wonderful person!

EMILIO E R.  |  First Impressions 
Rating:
5.0

After such a long, expensive journey and still struggling to find a place that we like, we need to store our belongings somewhere. We are so grateful that U Haul offers first-month free rent. This helps reduce our stress and gives us time to focus on searching for the right apartment to live in.

JENNY M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jamin F.  |  Overall Experience 
Rating:
5.0

Jon-the man running the Uhaul on curlew road-absolutely dynamite job. Had to navigate around some connection issues with the wifi but stayed professional and task-oriented. Extremely convenient and couldn’t be happier I went here.

Brett Z.  |  First Impressions 
Rating:
5.0

Marc had excellent customer service

allan p.  |  First Impressions 
Rating:
5.0

Great experience reserving storage. Highly recommend the one on Curlew!

melodye R.  |  First Impressions 
Rating:
4.0

Friendly staff and clean premises.

Sonu M.  |  Overall Experience 
Rating:
5.0

Beverly and John (GM) are outstanding!! They did everything to make sure I was taken care of and happy. Beverly gave fantastic service and communicated with me very thoroughly! Good follow up too.

MICHAEL S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nathalie B.  |  Overall Experience 
Rating:
5.0

The girl who set me up, Beverly Piard, , was amazingly efficient and then went way above and beyond when I had a couple issues

SUSAN C.  |  First Impressions 
Rating:
5.0

The owner, Paul, is a kind, thoughtful and very helpful man. His assistant Beverly is awesome too - very helpful and competent. The facility is very clean. There was a cart I could use to move my things into my inside storage unit so I could save my tired back from carrying heavy boxes.

Tom M.  |  First Impressions 
Rating:
5.0

Haven't moved in yet but all is in place to do so. I am in Minnesota so it's great to have an efficient person to deal with in getting the paperwork done. John Sargent is to be commended---- Richard Schroer

dick s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeffrey K.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Wolfgang G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Julia M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jomo F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wesley J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEFAN J H.  |  Overall Experience 
Rating:
5.0

Mark in the office was very helpful - showed me to my unit and made sure my code worked.

Mary A.  |  Online Move In 
Rating:
5.0

Terrific

Jay H.  |  Overall Experience 
Rating:
5.0

I reserved a storage unit on the 8th and my payment didn't work properly online. Luckily John Sargent still honored my reservation. He treated me very professional and courteous. My only thing is it's 9x9 not ,10x10 not his fault but it's advertised 10x10 and it's not. But overall it was good customer service

christopher c.  |  First Impressions 
Rating:
5.0

Won't hesitate to use them again!!

DAVID J.  |  Overall Experience 
Rating:
1.0

Less than one star. The lady who helped with storage was awesome. But she was the ONLY helpful person I’ve dealt with from uhaul and I’ve talked to well over 10 different people over the nightmare of a week that I had the rental.. I’ve had nothing but issues since before I even picked up my rental and for some reason there’s never a manger available any of the times I’ve asked to speak with one. If I just had one little thing to complain about it would be okay. But I have a list of reasons along with pictures to match. This uhaul experience has been beyond terrible. I’ve had to go back and fourth to uhaul to get SAFE equipment because I was sent out with faulty auto transport So while I’m supposed to be moving and packing I’m going back and fourth because of incompetence of the staff. Which is cutting in to my preset miles Again. This is only one example of the nightmare I faced with this company! Once I dropped off my rental I was told that I would receive a call the following day from the manager to address my concerns which is Monday 8-2-22 I have yet to receive a call from anyone And now because of this company I’ve lost money and time I’ll never get back.. the way this company treats people is beyond ridiculous. It would be great to have this resolved. I’ve rented with uhaul a dozen times. And this has by far been the worst. I WILL NEVER RENT FROM HERE AGAIN..OVER THREE THOUSAND DOLLARS IVE GIVEN THESE PEOPLE AND IVE HAD NOTHING BUT PROBLEMS AND NIGHTMARES SINCE BEFORE I PICKED UP THE TRUCK. SO THANK YOU UHAUL FOR MAKING WHATS SUPPOSED TO BE THE EASIEST PART OF THE MOVE. THE WORST

Cody W.  |  First Impressions 
Rating:
5.0

Convenient Location and friendly helpful staff. 2 👍👍

CHRIS R.  |  Overall Experience 
Rating:
5.0

The girl was very helpful as was the manager John

james c.  |  First Impressions 
Rating:
5.0

Always a pleasure!

John B.  |  Overall Experience 
Rating:
5.0

We had water in our unit! And John was more then helpful with our experience with Uhaul he went above and beyond to make sure everything was taken care of with our unit and belongings!!

Edward M.  |  Overall Experience 
Rating:
5.0

I believe we checked in with Beverly and we couldn’t have gotten a nicer, more helpful person. She went above and beyond!! She made a stressful, rough move so easy and seamless. If we need storage again in the future, we will definitely return!!!

Lori G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steve W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heather R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Luis C.  |  Overall Experience 
Rating:
5.0

John and his team were wonderful. I could not have asked for a better experience. I will recommend this location to anyone in need of storage or a uhaul rental.

April Z.  |  First Impressions 
Rating:
5.0

This is the second time I've used your facility because of the fact that all of my belongings are in the same condition coming out of the unit as they were going into the unit.

diane i.  |  Overall Experience 
Rating:
5.0

Beverly was absolutely amazing!!! She went above and beyond!!! Very helpful!!! She made a stressful situation seem way easier. Thank you Beverly!!!

Lori G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jay R.  |  First Impressions 
Rating:
5.0

John goes above and beyond in regards to customer service. And he became a good friend. I will use his facility again if necessary . 👍👍

Glenn H.  |  Overall Experience 
Rating:
2.0

I would rate you better but I've reached once before that the guy josh WERNER not Warner gave you the wrong email! Quite frankly you don't care if you've looked into or not! But I don't live in FLORIDA I LIVE LIKE 2500 MILES FROM THERE IN ILLINOIS! I DEMAND MY EMAIL BE REMOVED cause my last name WARNER NOT WERNER IT SAYS IT IN THE EMAIL ADDRESS

Josh W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KATHY M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jay H.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Melissa H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stacy T.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Debora W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Alice B.  |  Overall Experience 
Rating:
5.0

John and Mark both provided customer focused excellence!

Rachel C.  |  First Impressions 
Rating:
5.0

Thank y'all for everything, we really appreciate you

PENNY T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

annie v.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul C.  |  Overall Experience 
Rating:
5.0

John and Keegan- thank you for your excellence in storage and customer relations. We appreciate you both!

Judith F.  |  Overall Experience 
Rating:
5.0

I've used various storage facilities over the years and this was by far the best experience I've had. Facility was good but the staff in particular have been outstanding. Very helpful and friendly. I'll gladly use you again if I have need and certainly recommend to friends

Roger G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RAMON A. N.  |  Overall Experience 
Rating:
1.0

It took 7 phone calls and one in person to get them to recognize I didn’t have to pay for the following month and that I had vacated. Awful follow through. I would never recommend or go back.

KRISTIN D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AVIS L. M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

zadrowski d.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicole A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gregory S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Blake B.  |  Overall Experience 
Rating:
5.0

Mark was very helpful, treated me very well.

JOE N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

linda h.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Greig M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vince C.  |  First Impressions 
Rating:
5.0

Safe, secure and great customer service. Thank you for all your years servicing us.

RICHARD W, L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Helen P.  |  Overall Experience 
Rating:
5.0

Staff and facility are above and beyond great.

Honey S.  |  Overall Experience 
Rating:
5.0

Access to the unit was very easy. The unit was in excellent condition. The office staff was very courteous and helpful. Thanks to all involved.

James S.  |  Overall Experience 
Rating:
5.0

Operated from this location for 5 years. I was treated like family. I will have future temp storage requirements and look forward to working from this location once more. Great UHAL team...always concerned and caring.

AXCELMARK C.  |  Overall Experience 
Rating:
5.0

I've used this facility for 10 years and have always been pleased with the service. Great place!

WORK LOGIC P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Blake B.  |  First Impressions 
Rating:
5.0

The personnel at the Eastlake location were professional and courteous, and the property was well maintained and secure. We will definitely recommend this location for our friends with storage needs!

traci t.  |  Overall Experience 
Rating:
5.0

Loved the unit and the quiet area outside and in and how easy it was for me to get in and out of. Many thanks for helping me with a smooth and easy transition.

victoria r.  |  Overall Experience 
Rating:
5.0

Thank you Jon for the great customer service!!

James W.  |  First Impressions 
Rating:
5.0

The staff was very helpful in helping two elderly people with our first experience withsdelf storage.

James A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amanda R.  |  First Impressions 
Rating:
4.0

HNY 2021

john g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nicole B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

gerald d.  |  First Impressions 
Rating:
5.0

Thanks

William R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Honey S.  |  First Impressions 
Rating:
5.0

Great experience..clean..nice people..peaceful...easy access

victoria r.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALBERT S K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa V.  |  Overall Experience 
Rating:
5.0

I want to highly recommend your employee, Keegan. He is super organized, efficient and knows how to maje everything go smoothly and easy. I very much appreciate the great customer service and customer care I received from Keegan at your facility . It came at a time when needed. Thank you! Jeanne Benson

Jeanne B.  |  Overall Experience 
Rating:
5.0

Kegan is an asset to your company. Rarely you encounter such professionalism and dedication. Congrats!

Iker A.  |  Overall Experience 
Rating:
5.0

Very easy rental process as I had a previous experience / account with U-haul rental and storage

Pamela P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charles C.  |  Overall Experience 
Rating:
5.0

The staff was especially helpful at all times.

GLENN W.  |  Overall Experience 
Rating:
5.0

John, the Manager is wonderful!! He’s always on top of everything and goes above and beyond for us as well. He’s the glue that definitely keeps the place together!!

PATTON A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

diane i.  |  First Impressions 
Rating:
5.0

John and his staff were always helpful and friendly.

Richard H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHARON H.  |  Overall Experience 
Rating:
4.0

A higher stepstool would be helpful to better access the back of the upper small storage units in the climate controlled building.

Mina H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Scott C.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

GLENN W.  |  First Impressions 
Rating:
5.0

Love, love, love this company/facility. The customer service is outstanding!

JEANNE M.  |  Overall Experience 
Rating:
5.0

Despite his injured foot, Keegan was most helpful in accessing the storage unit and returning our rented truck. The facility is very nice and well maintained.

Charles C.  |  First Impressions 
Rating:
5.0

I would definitely rent space again here when the need arises.

marcia m.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

joanne k.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sydney M.  |  Overall Experience 
Rating:
5.0

Served our needs, clean, pleasant staffing, very helpful!

Ann Marie M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BARBARA S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

STEPHENR T.  |  First Impressions 
Rating:
4.0

Only problem I had was the large roaches/palmetto bugs that was there every time I came to check on my stuff. And now the ones that I have moved into my new home from there. But I guess that is the chance you take at a public storage facility.

Jeff S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris Conwell (.  |  Overall Experience 
Rating:
5.0

Though it was short rental between shops , it was a Great experience 👍 I highly recommend these locations for any storage needs .

ROBERT M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steve l.  |  First Impressions 
Rating:
5.0

John is friendly and helpful. Facility is clean and well maintained.

Kimberly H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sherry C.  |  First Impressions 
Rating:
5.0

The entire facility was well laid out, lit and secure and the buildings were well maintained and clean. Never did I see in my climate controlled unit any insects or signs of rodents. My belongings were in the exact same condition after 16 months of storage. I highly recommend this storage facility.

Christina G.  |  Overall Experience 
Rating:
5.0

The staff at the facility were awesome! Even in the pouring rain they didn’t hesitate to go out and show me around. Excellent customer service skills 😃

John B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James M.  |  First Impressions 
Rating:
5.0

I feel after having the storage for over four years I’m leaving a family. The personnel were always so accomadating and helpful to me. The unit was always kept clean clear and safe. I will use it in the future if needed.

THERESA N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AMY H.  |  First Impressions 
Rating:
1.0

You all charged me a full month of rent just because I was under auto pay. You penalize your customers who guarantee your money up front by choosing auto pay. You refused to credit me back. I understand paying for services, but you rip customers off by saying you can't prorate or credit them back a refund all because they were under auto pay. 8 days worth of renting a storage unit, but I suffer paying a full month rent. Way to treat your customers this way during rough times with finances all because of the Corona virus!!

Terah E. W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Glenn H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Douglas G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert G.  |  Overall Experience 
Rating:
5.0

Utilized this location for both truck rental and storage. The owner and every one of the staff members was always helpful and friendly.

ANDREW S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

glenn h.  |  First Impressions 
Rating:
5.0

I liked u haul storage location very convenient and very secure. The staff is very professorial and very friendly. I would recommend u haul very highly .

danny l.  |  Overall Experience 
Rating:
5.0

I just love, love, love doing business with you! This is my second time renting a storage unit through the EastLake UHaul and the friendliness, knowledge, flexibility, and courtesy is outstanding.

JEANNE M.  |  First Impressions 
Rating:
5.0

Very friendly and answered all of our questions.

pete m.  |  First Impressions 
Rating:
5.0

This facility and staff were first class. They were always available for customer requests and provided excellent security for your valuables and storage needs. I highly recommend this uhaul facility.

GUSTAVO P.  |  Overall Experience 
Rating:
5.0

We just moved out after almost 15 years! Great experience! Thank you!

ALAN R.  |  Overall Experience 
Rating:
5.0

Clean and safe storage with friendly and attentive staff. This is my third time using this facility and I would use it again in the future if the need arises.

Cheryl H.  |  Overall Experience 
Rating:
5.0

Very helpful staff. Keegan did a great job assisting us with our needs.

Jim H.  |  Overall Experience 
Rating:
3.0

People and place was nice but for a outside unit it was a bit pricey.

Julie L.  |  Overall Experience 
Rating:
5.0

Very Professional and Courteous Staff. Entire facility was always clean and well maintained .We were in our storage unit for ten years.I would highly recommend to anyone.

FRANCIS TOM L.  |  Overall Experience 
Rating:
5.0

Great experience.

JASON F.  |  Overall Experience 
Rating:
5.0

Great assistance and helpful staff

Jim H.  |  Overall Experience 
Rating:
5.0

Great help and engagement!

Jim H.  |  First Impressions 
Rating:
1.0

The unit I paid for was smaller than dimensions. It was supposed to be 10 x 10...it was 8.5 x 9.5 and there were many rodent droppings in unit. I ended up going somewhere else.

Mary B.  |  First Impressions 
Rating:
5.0

The UHAUL team at Curlew Toad location in Oldsmar is the BEST !! They all deserve gold stars!!

Mary R.  |  Overall Experience 
Rating:
5.0

I had a very good experience and I would highly recommend you guys. Keep it up!!

alheli s.  |  Overall Experience 
Rating:
5.0

Great clean facility, friendly helpful staff! Would definitely recommend!

Chelsea C.  |  Overall Experience 
Rating:
5.0

I can't tell you how great it was to have someone knowledgeable like MK helping me . I haven't moved in 25 years and MK was very patient and explained everything ,.really helpful! Thank YOU!

Virginia I.  |  First Impressions 
Rating:
5.0

I found this location to be very convenient for my storage need. Plenty of space available the staff was always available for my needs. Compared to other storage facilities this location is superior.

George A.  |  Overall Experience 
Rating:
5.0

Great service

Donna W.  |  Overall Experience 
Rating:
5.0

The staff are very helpful and the facility is clean and well maintained. I highly recommend this place and have used it myself more than once.

Susan K.  |  Overall Experience 
Rating:
5.0

Super clean, even the restrooms are spotless. Excellent service, great attitude. Can’t say enough good things about the owner and this location. Should be the model for U-Haul facilities.

Christopher r.  |  Overall Experience 
Rating:
5.0

The help was excellent and the facilities met our short term storage needs.

David W.  |  Overall Experience 
Rating:
5.0

Personable, knowledgeable and helpful!!

Vivian H.  |  First Impressions 
Rating:
5.0

..

Jane M.  |  Overall Experience 
Rating:
2.0

The area is sloped and it makes it very difficult to wheel items into the building. Also it makes the cart slide down hill if it is not positioned just perfectly. Also there is no stool to reach high.

kristen m.  |  First Impressions 
Rating:
5.0

Your greatest asset at this facility is your staff. Mr John Sargent and Kiegan always went beyond to make sure my family and I were accommodated. Thanks be to them. Ritchie Henely

Ritchie H.  |  Overall Experience 
Rating:
5.0

Excellent service and staff

Link C.  |  First Impressions 
Rating:
5.0

Thank you all for running a great uhaul location

Brad N.  |  Overall Experience 
Rating:
5.0

In the past month I've rented trucks twice and a storage unit (back-to-college time!). Staff has been great & the facility is well maintained. Solid recommendation.

Roger G.  |  First Impressions 
Rating:
5.0

The staff was awesome n hopeful

philip r.  |  Overall Experience 
Rating:
5.0

The gentleman that helped me was very helpful and pleasent. The faculty was clean

Margaret T.  |  First Impressions 
Rating:
5.0

Service staff was extremely helpful and courteous. Storage unit, accessibility, and removal process was very easily navigated.

James W.  |  Overall Experience 
Rating:
5.0

super

WILLAM H.  |  Overall Experience 
Rating:
5.0

The UHaul worker was very helpful and informative. Highly recommend this facility.

Joanne S.  |  First Impressions 
Rating:
5.0

Everyone was so helpful, courteous and professional. I will highly recommend your services to my friends and family !

Mary R.  |  First Impressions 
Rating:
5.0

Wonderful services, wonderful people.... 5 stars!!

Cameron J.  |  First Impressions 
Rating:
5.0

Kegan was fantastic! He is an asset to your business!!!!

CYNTHIA G.  |  First Impressions 
Rating:
5.0

They were amazing. I would recommend them to friends and family.

Kristen S.  |  First Impressions 
Rating:
5.0

Thank you for your excellent customer experience. You all made me feel like family!!

Johnny J.  |  Overall Experience 
Rating:
5.0

Thank you for all your help.

Marion W.  |  Overall Experience 
Rating:
5.0

Great Service, she was very professional and Courteous.. definitely would recommend this location.

rosalia b.  |  First Impressions 
Rating:
5.0

Extremely kind and helpful.

Christy F.  |  First Impressions 
Rating:
4.0

I've been in this location for 6 year's now. Slways felt safe when I'm there, any concern with the unit was resolve.

Sonia V.  |  First Impressions 
Rating:
5.0

Very helpful employees

Richard S.  |  Overall Experience 
Rating:
5.0

Everyone was very kind and polite!

Jane M.  |  First Impressions 
Rating:
5.0

Excellent place for storage

Andrew N.  |  Overall Experience 
Rating:
5.0

Very helpful!

Jeffrey B.  |  First Impressions 
Rating:
5.0

Great service. Will definitely use again in the future.

Paul B.  |  Overall Experience 
Rating:
5.0

The employee was very helpful and explained everything very well..She was well organized and knew what she was doing. It was a very pleasant experience.

Wylla Mae B.  |  First Impressions 
Rating:
5.0

Nice place...

DEANNA S.  |  Overall Experience 
Rating:
5.0

I would definitely use this storage facility again

Ashlee P.  |  Overall Experience 
Rating:
5.0

The best U-HAUL team ,Thanks to Keegan,Carrie ,John and MJ .

Sophia B.  |  Overall Experience 
Rating:
5.0

Thank you

THOMAS J. Z.  |  Overall Experience 
Rating:
5.0

Great facility and staff!

jennifer d.  |  Overall Experience 
Rating:
5.0

I received excellent service for over 18 years at this facility and appreciate the great people over the years who managed and served at this location.

Randall J.  |  Overall Experience 
Rating:
5.0

This is a top notch storage center.The owners & their team are excellent.It’s extremely clean & well run. Keegan works with clients & is an asset to the company. It was a pleasure working with him. DT

Diane T.  |  First Impressions 
Rating:
5.0

MJ was very nice, helpful, informative and assisted me in getting the space I needed.

lauren c.  |  First Impressions 
Rating:
5.0

I found the staff at this location very professional and attentive to my needs. And the location is very convenient from where I live. Thank you

George A.  |  Overall Experience 
Rating:
5.0

Friendly knowledeable staff .would rent here again

Richard B.  |  Overall Experience 
Rating:
5.0

I was suppose to be moving into a house and unfortunately the deal fell through so I will need the storage unit longer than expected. Everyone has been so nice to help me as much as they can.

Kelly C.  |  First Impressions 
Rating:
5.0

Easy access, GREAT staff. I highly recommend!

JEANNE M.  |  Overall Experience 
Rating:
5.0

Great customer service helpful friendly staff

tiffany v.  |  First Impressions 
Rating:
4.0

John and Keegan go above and beyond. My advice to the team, check the storage rooms for debris and insects. Excellent experience over all, thank you and keep up the good work!

Fabienne B.  |  Overall Experience 
Rating:
5.0

Our sales women was very knowledgeable and professional.

George W.  |  First Impressions 
Rating:
5.0

John was extremely helpful and courteous. The units were clean and ready for our belongings. I felt safe with the locked gate. I would recommend this facility to friends and family.

Lynn M.  |  First Impressions 
Rating:
5.0

Excellent customer relations and service !

LAWRENCE L.  |  Overall Experience 
Rating:
5.0

I was very satisfied with uhaul. It was very clean. No funky smells or bugs or water or mold. I was very pleased with the unit. Very well lit n had a light inside as well on a timer

Rita G.  |  Overall Experience 
Rating:
5.0

MJ was very courteous and helpful with my move into the storage unit. The unit was clean and easily accessible for unloading. MJ noticed I was having trouble walking and offered the golf cart! TY

Lesa G.  |  First Impressions 
Rating:
4.0

thank you the staff was very helpful

SUSAN M.  |  First Impressions 
Rating:
5.0

Great storage unit!

ELLEN G.  |  Overall Experience 
Rating:
5.0

Property manager was super friendly and informative. Made the entire process enjoyable in the stressful time of relocation.

Randy C.  |  First Impressions 
Rating:
1.0

Everything was great until the end. In person requesting a cancellation of unit. Was told it was taken care of. Unit cleared out one whole day before. Received a late fee and a new bill. Incompetence!

kyle k.  |  Overall Experience 
Rating:
5.0

Always available and clean.

VERONICA W.  |  Overall Experience 
Rating:
5.0

excellent customer service

Virginia W.  |  Overall Experience 
Rating:
5.0

Great olaxe.

traci g.  |  Overall Experience 
Rating:
3.0

Truck worked GREAT! Only problem we were unable to drop our UHAUL truck at the UHAUL storage facility, seems counter productive to have to drive it 3 miles down the road to drop it off.

jacki s.  |  Reservation 
Rating:
4.0

Very friendly, patient staff!

Lisa J.  |  Reservation 
Rating:
4.0

...

KAY B. M.  |  Overall Experience 
Rating:
5.0

There are 2 young gentlemen that work in the office. They are ALWAYS polite, patient, and professional, which is very rare anymore.

Josie T.  |  Overall Experience 
Rating:
5.0

The people who managed were very kind and helpful. Have used this location for many years coming and going with the military. Always my first choice, even when I move back and it isn’t my closest one

TERRI P.  |  Overall Experience 
Rating:
5.0

Mr Sargeant and the other staff were always helpful when needed,we will return for future needs as they also arranged my out of state truck rental,thanks again.

ray e.  |  Overall Experience 
Rating:
5.0

no further comments

Michael P.  |  Overall Experience 
Rating:
5.0

Kerry could not have been more professional, and accommodating. Highly recommend this location.

Jill F.  |  Reservation 
Rating:
5.0

Manager and staff were professional, helpful and friendly!

polly b.  |  Overall Experience 
Rating:
5.0

Everything was always clean. Office staff always helpful and attentive. I will be renting again with them soon.

heather r.  |  Overall Experience 
Rating:
1.0

Two of the three climate controlled units I was renting had water penetrate them. Water was found on the floors and the humidity ruined some of the items I was storing.

Robert S.  |  Overall Experience 
Rating:
5.0

Overall, everything was excellent. Very professional and friendly staff. I found the fact that I didn't have 24/7 access to my unit to be inconvenient. Next time I'll pay for 24/7 (or go elsewhere)

Michael p. D.  |  Overall Experience 
Rating:
4.0

Great spot

Marilyn A.  |  Overall Experience 
Rating:
5.0

My storage experience has been excellent. The management has been very helpful,kind and accommodating in every way! I am pleased and cannot say enough about the staff and would use them again!

Liz L.  |  Reservation 
Rating:
5.0

Great overall experience, Every step of my move was handled with professionalism and care. Great storage facility and very secure. Friendly staff always willing to help. I will recommend them.

scott s.  |  Reservation 
Rating:
5.0

Great staff, great place

Scott S.  |  Reservation 
Rating:
5.0

Used this storage facility for more than 15 years and never had a problem.

ANDREW J.  |  Overall Experience 
Rating:
5.0

Excellent service.

Francisco C.  |  Reservation 
Rating:
5.0

John and his staff went above and beyond to make our rental experience easy and enjoyable. They were personable and professional. We’d recommend this facility in a heartbeat. In fact we already have.

David M.  |  Overall Experience 
Rating:
5.0

Superb customer service; staff is very friendly and accommodating. Unit was very clean, all areas are well lit, and we felt safe at all times. Highly recommended.

Gloria S.  |  Overall Experience 
Rating:
5.0

Employees there are great especially the manager

joseph s.  |  Overall Experience 
Rating:
5.0

Very friendly and accommodating team/staff.

Tony H.  |  Overall Experience 
Rating:
5.0

Great facility. Staff very friendly and I always felt safe there.

Elizabeth P.  |  Overall Experience 
Rating:
5.0

X

Teresa J.  |  Overall Experience 
Rating:
5.0

Everyone goes over and beyond to help you.

Anna F.  |  Overall Experience 
Rating:
4.0

The Manager, Barbara, was extremely friendly and helpful. Always kept us aware of any changes.

JOY GWEN H.  |  Overall Experience 
Rating:
5.0

Great C. S.

DANIEL M.  |  Overall Experience 
Rating:
1.0

The UHaul boxes that we used brought cockroaches into our home. We are now dealing with exterminators to attempt to eradicate them at an expense to us. Disgusting.

Mark L.  |  Overall Experience 
Rating:
5.0

I reserved a storage unit that was too small. John Sargent went over and beyond to make sure that I secured the right storage unit and followed up to make sure that everything worked out. Anna F.

Anna F.  |  Overall Experience 
Rating:
4.0

THANK YOU

DIANE B.  |  Overall Experience 
Rating:
4.0

Always friendly and helpful. Contacted us whenever our payment methods was about to expire and allowed us to keep the rental vehicle on site overnight while we move out.

Phillip B.  |  Overall Experience 
No reviews have been submitted for this location.

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