Customer Reviews for U-Haul Moving & Storage at Causeway Blvd

7,971 reviews

3800 N Causeway Blvd   Metairie, LA 70002
(At the foot of the Causeway Bridge, next door to the Lake Way buildings)

(504) 837-4122

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(504) 837-4122

3800 N Causeway Blvd
Metairie, LA 70002
(At the foot of the Causeway Bridge, next door to the Lake Way buildings)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
2.0

Customer did not leave a comment.

Canaan Cavalier 
Rating:
5.0

Customer did not leave a comment.

Michael Carbo 
Rating:
5.0

Equipment was new and very well maintained and the staff was entirely efficient and courteous.

Pamela Hooper 
Rating:
3.0

Offer active duty military discounts! Very disappointing to learn

stephen king 
Rating:
5.0

Customer did not leave a comment.

Victoria Anderson 
Rating:
4.0

The alignment for the truck was very off. The ford symbol on the wheel was at a 45 degree angle when driving straight.

Mia Randle 
Rating:
5.0

Customer did not leave a comment.

Hicham Khodr 
Rating:
5.0

Customer did not leave a comment.

CAROL HELMSTETTER 
Rating:
5.0

Causeway U-Haul is the best. Great staff.

Patrick Horrigan 
Rating:
1.0

Truck broke and I was charge

Stephanie Stockman 
Rating:
5.0

N Coments ✅👍

norbey cruz 
Rating:
2.0

Internet was down. Had to wait an hour, but the manager had a hell of a bad an attitude. If you don’t like it leave, I can’t do nothing about it.. y’all should’ve had some kind of paper back up system.

Vic Tusa 
Rating:
3.0

All of the blankets were WET. Every single one had to be air dried for several hours before use. I lost an entire day of load-in time.

Judith Mason 
Rating:
5.0

It was easy and fast.

Nancy Hodgins 
Rating:
5.0

Service was GREAT! The finished job is perfect and it was completed faster than expected. The people were all very friendly, professional and courteous.

richard talluto 
Rating:
5.0

Customer did not leave a comment.

Miguel Rincon 
Rating:
4.0

Customer did not leave a comment.

SZABOLCS VARGA 
Rating:
4.0

Customer did not leave a comment.

John Herbert 
Rating:
4.0

Took a lot of time to get unit

Michael Paul  |  First Impressions 
Rating:
5.0

Fix your computer systems. Your staff are very good at making sure that your customers needs are met. The often slow response time with the system can be frustrating.

Walter Burrell 
Rating:
4.0

Customer did not leave a comment.

Charmaine Rich 
Rating:
5.0

Customer did not leave a comment.

Alaji White 
Rating:
5.0

Customer did not leave a comment.

Robert Saak 
Rating:
5.0

Customer did not leave a comment.

Joseph Lota 
Rating:
5.0

friendly helpful quick customer service

My Nguyen 
Rating:
5.0

Customer did not leave a comment.

irelle lee  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shelley Bourgeois  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephen Roy 
Rating:
5.0

Service was excellent

Glen Lawson 
Rating:
5.0

Awesome

Phillip Butterfield 
Rating:
2.0

Customer did not leave a comment.

Elaine Nugent 
Rating:
5.0

Customer did not leave a comment.

Mary manale 
Rating:
5.0

Customer did not leave a comment.

Jerry Hood 
Rating:
5.0

Customer did not leave a comment.

Joyce Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Giorgio Scala 
Rating:
1.0

I had an extremely poor experience with U-Haul. First I was supposed to pick up the truck at 7 AM. At 6:30 the night before I got a call that it will not be ready at 7 AM. I also hired movers through U-Haul to be there at 7 AM. But U-Haul would not help me contact those movers to tell them not to show up on time. When I tried to contact the movers, of course they were off work by 6:30 that night. So I could not contact them. I was finally able to get the truck about 9:15. I ordered two dollys to come with the truck. But when I arrived, there were no dollys. Next, the movers did not show up until 11:00. I had people who were supposed to meet me to unload the truck, but I had to delay them because the movers were so slow getting to my house. Next I delivered the truck a day early and after I delivered the truck I was charged a $406 storage fee that I was completely unaware about. Every time I called U-Hall about all of these issues I was not helped nor was anyone concerned about the hardships that they were putting me through. I certainly will not recommend U-Haul again.

Michael Pogue 
Rating:
5.0

Customer did not leave a comment.

Christine Vicari 
Rating:
4.0

The power point for powering my GPS did not work.

KEVIN CEDOR 
Rating:
5.0

Customer did not leave a comment.

Kevin Johnson 
Rating:
5.0

Customer did not leave a comment.

Deaunka Petit-Gibbson 
Rating:
5.0

Customer did not leave a comment.

Charles Brown 
Rating:
5.0

Customer did not leave a comment.

Geronimo Collins 
Rating:
5.0

Customer did not leave a comment.

Cameron Stephens  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephanie Richard 
Rating:
5.0

Customer did not leave a comment.

ERIK KILEBERT 
Rating:
5.0

The customer service rep was friendly and helpful the truck was clean with a full tank of gas and ready to go. Everything was awesome.

matthew davis 
Rating:
5.0

Excellent

Lesby Flores 
Rating:
5.0

Customer did not leave a comment.

Karen Arrigo 
Rating:
5.0

Customer did not leave a comment.

Leonard Bradstreet 
Rating:
5.0

Everything was great. Have been renting from this location for the past 3 years and will keep doing so.

ARTHUR DAVIS 
Rating:
5.0

I was charged 2ce. Hoping one falls off

Dawn Manix 
Rating:
4.0

Rear of Cargo van was full of water and one tire was low and causing tire alarm to go off. Is there not a checklist to go through when a vehicle is returned? Other than that, this location is very good. The young man that did my paperwork was exceptional.

Kirk Redmann 
Rating:
5.0

The brakes doesn’t work

Alicia Morales 
Rating:
5.0

Customer did not leave a comment.

Dennis Richards 
Rating:
5.0

Fast, friendly and affordable.

Belinda Louque 
Rating:
5.0

Great staff and great service!!!

Tara Jefferson 
Rating:
5.0

I initially scheduled to pick up by mobile app which wound up not really working well for me because it was very early in the morning and they could not reach my contact person. So I had to reschedule and go back when the store opened. I did feel like my 15 ft truck was having bad suspension issues but then again I don't really drive big trucks hardly ever so I'm not sure. But the employees were nice and friendly and helpful and I feel like I got a good value for the price paid

MARTY ROBERTSON 
Rating:
5.0

Check in was Amazing

chrystal sandifer 
Rating:
5.0

Customer did not leave a comment.

JOHN SCHLUTER 
Rating:
5.0

Yo no tengo queja ,el servicio fué excelente y el trato también,el camión estaba bueno y el precio me gusta ,es justo.

Isis Peralta 
Rating:
5.0

Customer did not leave a comment.

darlene martin 
Rating:
5.0

Customer did not leave a comment.

Timothy Bourgeois 
Rating:
5.0

Good customer support

Peter DiPaola 
Rating:
5.0

Customer did not leave a comment.

Peter DiPaola 
Rating:
5.0

I don’t have any complaints. Everything was great. I caused an inconvenience by keeping my rental an extra day without prior notification, which I was told the vehicle was reserved for someone else, but the person who helped me understood and made other arrangements and let me kept the vehicle. This was greatly appreciated.

Nathaniel Riley 
Rating:
3.0

The cardboard cut outs made me do a double take

Mallory Patorno 
Rating:
5.0

I used Bebe Moving previously. It seems you should try to somehow screen these moving companies. I understand it is a separate company, however it is still associated with U-Haul, even if unofficially. Bebe movers charged more than they said they would, damaged a table, but most importantly, Bebe insisted I write the review as he stood there. As a single female living alone, I felt backed into a corner. He basically said to put 5 starts. I told him I would do it later, but he said, “I need you to do it now”. I have never forgotten this, and he is still moving people. Please find a way to prevent this from happening to another vulnerable person. I tried speaking with the company that lists the movers, but to no avail. Whoever started the company was very clever as far as avoidance of any duty to customers. Their customer service is appalling.

Cynthia Schmidt 
Rating:
5.0

Ms Sandra was very pleasant and knowledgeable

Levondra Johnigan 
Rating:
5.0

Customer did not leave a comment.

victor diaz 
Rating:
5.0

Customer did not leave a comment.

Amar Nisar 
Rating:
5.0

Customer did not leave a comment.

Allen Burden 
Rating:
3.0

Although there were no food items, everything was covered with rodent droppings. A lot of items were damaged with large holes chewed through them although they were inside heavy-duty plastic storage containers. Most of them were new bedding and clothing items. Picture frames were eaten. Items were also mildewed. When I first rented the unit, I noticed a black bait box in it. I guess I should have gone on a monthly basis to throw rat poison inside the unit. I thought I would only be renting the unit a few months, but I was diagnosed with cancer and my plans had to change. I paid rent for 22 months. I left on Jan.18, 2024. My rent would have been due on Feb.4, 2024. I rented a truck from them to move out. I asked Brad what I needed to do to end the contract as I was removing everything. He said that Ms. Slyvia would see it in the morning and take care of noting it. I swept the floor before I left. When I returned the truck to a different location that same day, the office was closed and I had to notify them by email. Then I called the 800 number to make sure everything was okay. The woman I spoke with was told about the condition of the unit and that items had been ruined. I said that I hoped I didn't bring any rodents home with me. She said she would pass the message up to management, and someone would call me. No one has contacted me. My rent was by auto payment on the 5th of every month. They had the gall to email me 2 days ago to remind me of my upcoming payment withdrawal. I spent a lot of money to store these items, and I thought they would be safe. I'm very disappointed, bur if I ever need to use any storage unit again, I know I will bait it myself. I rented a pod from another company for over a year and never had one problem. Nothing was damaged by rodents, roaches or rain. Nothing was ruined by any means.

Judith Guidry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Walrath 
Rating:
5.0

Customer did not leave a comment.

alfred hassenboehler 
Rating:
5.0

Customer did not leave a comment.

Anita Oubre 
Rating:
3.0

Customer did not leave a comment.

Craig Cheramie 
Rating:
5.0

The trailer was great. Perfect for the job. The Uhaul team from pickup to drop off were fast and knowledgeable. The Uhsul team made everything easy!! Thanks

Robert Folk 
Rating:
4.0

Customer did not leave a comment.

Glen Glaser 
Rating:
3.0

WiFi was not working so the termination procedure could not be followed. Because of this, the last dealing with U-haul was a disappointment.

JAMES CLARK 
Rating:
5.0

Fast service I was in and out in about 5 min best u haul I been to by far

Frank Oliver 
Rating:
5.0

Customer did not leave a comment.

Douglas Erb 
Rating:
5.0

The rental experience was great. I have to say that I was very disappointed when the unit was full of rodent droppings and many of my items had holes, or were damaged where they had been chewed.

Judith A Guidry 
Rating:
5.0

Customer did not leave a comment.

Trazi Johnson 
Rating:
5.0

Most of the staff was very professional and super friendly. My hitch was installed within 20 minutes and way before my appt. time. It was nice of your garage tech/manager to do that, I know he didn't have to. Perhaps worth noting that one older guy on staff (white) was a bit rude to his colleague (black) in front of anyone that was within 10 feet. The older guy told his colleague to go take care of "his kind", "we're not on a farm" and keep "those type of antics in the East". From what I could tell this was his request based on his other colleagues harmlessly goofing around on a Friday morning in the garage with their colleagues, not customers. I can understand wanting to keep a professional atmosphere but this guy's comments to his colleague was really rude and borderline racist. Store owner may want to consider some soft skills or DEI specifically training for all. The black colleague took it all very kindly and professionally but he shouldn't have to put up with that kind of talk from his peer or a supervisor.

Krista Colson 
Rating:
4.0

Customer did not leave a comment.

MICHAEL PALERMO 
Rating:
5.0

The people at this facility were always willing to help and satisfy the customers

victor diaz  |  Overall Experience 
Rating:
5.0

Very nice and easy to deal with

Derrick Kimball 
Rating:
5.0

Customer did not leave a comment.

Thomas Flick 
Rating:
5.0

Customer did not leave a comment.

Chris Guerra 
Rating:
5.0

Customer did not leave a comment.

Mark Johnson 
Rating:
5.0

They treat me excelente every time

victor diaz 
Rating:
5.0

The counter worker is the best. Thanks great workers

brad lamburt 
Rating:
5.0

Customer did not leave a comment.

Clay Adams 
Rating:
5.0

You guys do a great job.

Rickie McPherson 
Rating:
5.0

Customer did not leave a comment.

Craig Houin 
Rating:
5.0

The gentleman I spoke to on the phone was very communicative and understanding on what I was asking him

Koryne Donaldson 
Rating:
5.0

Customer did not leave a comment.

Nick Lachute 
Rating:
2.0

On December 2nd I rented a vehicle from this location and the person that helped me was very professional, the employee's who serviced me yesterday was not very pleasant when my daughter brought back the vehicle which is in badly need of repairs. The vehicle was give to us with 50 miles to empty, and they were very disrespectful when the vehicle was returned, as we used it for the same purpose we had on the 2nd had no problems. Glad I will no longer need your service and if I do it will not be from this location ever again

loria henton 
Rating:
5.0

Hire more people to check you in an out .

RANDY SIMMONS 
Rating:
5.0

Customer did not leave a comment.

Shaun Kuehl 
Rating:
5.0

Customer did not leave a comment.

timothy phares 
Rating:
5.0

Customer did not leave a comment.

David Faught 
Rating:
1.0

Terrible experiencia,

Angelica Sotomayor 
Rating:
5.0

Customer did not leave a comment.

Denis Schexnaydre 
Rating:
5.0

Super friendly!

Andre Bielski 
Rating:
5.0

Customer did not leave a comment.

Douglas Dunlop 
Rating:
5.0

This location is top notch and doesn't require improvement.

Nick Lachute 
Rating:
5.0

Customer did not leave a comment.

Tracy Crear  |  Overall Experience 
Rating:
5.0

Always very helpful staff...thank you...

GAYLE HEBERT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Balfe  |  Online Move In 
Rating:
5.0

The manager/owner has always been nice and helpful. So is the lady who cleans the units. She is helpful

NANCY REEVES  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

victor diaz  |  First Impressions 
Rating:
5.0

Ms. Sylvia helped us out with a lot of information including how to avoid common problems people run into. The other staff were very helpfull as well. The entire process was very quick.

nicholas molligan  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

KEARNY ROBERT  |  Overall Experience 
Rating:
5.0

All of the staff was very knowledgeable, helpful and courteous. They accommodated my timing constraints and needs exceptionally well. They went the extra mile for me. The vehicle rental pricing was a good deal and ditto for unit storage. This is why I’m a repeat customer!

Karl Harvey  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Terrencia Harris  |  Overall Experience 
Rating:
5.0

We were stunned how well kept the facility is, how friendly all staff are that you can't tell who is the boss & who is the employee. I can't say enough good. Let me praise the custodial lady. She is excellent and an excellent U-haul Police lady. If you didn't have her people would mess up U-Haul Storage, we cannot have that, please keep up the great work. Thank you so much for all you have done for us. Mathilde & Jeffrey Turner.

Jeffrey Turner  |  Overall Experience 
Rating:
1.0

Please contact me at 985-401-1850

Angela Melton  |  Overall Experience 
Rating:
3.0

The Evening employee was rudest and arrogant and disrespectful. Very different than the morning shift when I was treated very nice.

SYLVIA PAGANI  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KENELLE STONE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAIDA DUPLESSIS  |  First Impressions 
Rating:
5.0

Best way to save money when moving.

Serge Gagne  |  Overall Experience 
Rating:
5.0

Always the best value and excellent equipment

Serge Gagne  |  First Impressions 
Rating:
4.0

Staff was very helpful.

PAT MCCURNIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephen Weidert  |  Overall Experience 
Rating:
1.0

They have rat problems.

Floydreka Tassin   |  Overall Experience 
Rating:
5.0

Thank you.

Eva Rudner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donnica Peterson  |  First Impressions 
Rating:
5.0

Amazing friendly and knowledgeable staff

HAZEM EISSA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Laurel Landry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristy Mata  |  Overall Experience 
Rating:
5.0

All the staff is friendly and helpful.

Jeffrey Turner  |  First Impressions 
Rating:
5.0

🤔 thank you God Bless keep the Lord Jesus in your family prayers always Robert Smith

Robert smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

barbara ortiz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

barbara ortiz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Laresheya Roberson  |  Overall Experience 
Rating:
5.0

They were very very nice. Unit was clean

Laresheya Roberson  |  Online Move In 
Rating:
5.0

Thank you so much it was nice to have worked with you!

Ernestine Bacchus  |  Overall Experience 
Rating:
5.0

Very helpful and patient Agent who helped me!

GAYLE HEBERT  |  First Impressions 
Rating:
5.0

Best one yet …. Thanks for being my solution to my problem…. Amazing customer service

sharon smith  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Brandon Conerly  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

john Giorlando  |  Overall Experience 
Rating:
5.0

They are the best.

Giuseppe Mantia  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rachel Hunt  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

gloria garcia  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

WALTER CASTILLE  |  Overall Experience 
Rating:
5.0

I’ve been doing business with this company for years and I haven’t had a problem at all!!

ERNESTINE BACCHUS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRIANNA LEE  |  Overall Experience 
Rating:
3.0

Joy the truth!!! Top notch

WALTER CASTILLE  |  First Impressions 
Rating:
5.0

Very good customer service

wanda Allen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lloselin Hernandez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rose chaney  |  Overall Experience 
Rating:
5.0

Great people to deal with.

Ronald Sanborn  |  First Impressions 
Rating:
1.0

HORRIBLE service! We rented a truck & a storage...EVERYTHING was unorganized from the moment we arrived. We made it back way before the scheduled return time, on to find the storage was already occupied. The clerk had no idea what to do, what was going on or how to fix the issue. It was STORMING by the way! So we were back & forth in the rain from the truck to the store, REPEATEDLY getting moved to TWO storage units because the size we wanted was now unavailable. We moved to FOUR different sets of units & didn't leave until after 7 p.m. (we made it back with the truck @ 12.17 p.m.) The gas was put back at half of a tank, the then other employee comes in with an attitude as if he didn't see us sitting in the rain, inside the truck FOR HOURS waiting to put our things in storage. Our card was overcharged, reimbursed, charged, reimbursed, then charged again. We FINALLY spoke with the GM, that day, he had an attitude. He was supposed to call us LAST MONDAY, still hasn't called us about the issues if that day, the fixed price of THEM giving us TWO units, or overcharging us! If the U-Haul on Central had the services we needed, we would have NEVER went here! I wouldn't recommend THIS U-haul if the services were FREE!

Dorcas Green  |  First Impressions 
Rating:
1.0

HORRIBLE service! We rented a truck & a storage...EVERYTHING was unorganized from the moment we arrived. We made it back way before the scheduled return time, on to find the storage was already occupied. The clerk had no idea what to do, what was going on or how to fix the issue. It was STORMING by the way! So we were back & forth in the rain from the truck to the store, REPEATEDLY getting moved to TWO storage units because the size we wanted was now unavailable. We moved to FOUR different sets of units & didn't leave until after 7 p.m. (we made it back with the truck @ 12.17 p.m.) The gas was put back at half of a tank, the then other employee comes in with an attitude as if he didn't see us sitting in the rain, inside the truck FOR HOURS waiting to put our things in storage. Our card was overcharged, reimbursed, charged, reimbursed, then charged again. We FINALLY spoke with the GM, that day, he had an attitude. He was supposed to call us LAST MONDAY, still hasn't called us about the issues if that day, the fixed price of THEM giving us TWO units, or overcharging us! If the U-Haul on Central had the services we needed, we would have NEVER went here! I wouldn't recommend THIS U-haul if the services were FREE!

Doris Green  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christian Robinson  |  Overall Experience 
Rating:
5.0

Amazing experience. Thank you 🙏🏾

Reginald Arrington  |  Overall Experience 
Rating:
5.0

Staff at this location are always super helpful and polite.

Thomas Munson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Faron McGraw  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

OSCAR GONZALEZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Curtis Miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ELBERT MILLER  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Ariane Luter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darleen Armant  |  First Impressions 
Rating:
4.0

Price was too high for the amount we were using it. $80/mo more than all the other storage facilities in the area.

Andrew Mauldin  |  Overall Experience 
Rating:
5.0

Everyone at this location were excellent and very professional.

Curtis Miller  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Yannick Howard  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Mary Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JULIOC TATUAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susanne Rivera  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rose Diaz   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kellie Louis  |  Overall Experience 
Rating:
1.0

When I signed out and checked out my storage I found so many things have been stolen.

Gerald Thompson  |  Overall Experience 
Rating:
5.0

Owner has always been fair when you get a one on one talk in difficult times. Stored there many times over years! Renting uhauls has been a smooth transition.

NANCY REEVES  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ramona segue  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Camelia Mcclellan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MEAGAN WALKER  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Ariane Luter  |  First Impressions 
Rating:
3.0

Yard man aggressive in shouting out orders!

Jimmy McMillan  |  First Impressions 
Rating:
1.0

I had my movers show up with a truck to unload and put in storage and the unit I rented had a lock on it. They double rented and I had to find somewhere else to go because nothing else was available.

roxann simmerly  |  Overall Experience 
Rating:
5.0

Very friendly and helpful

Brad Clement  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jonathan Batiste  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

John McCulla  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mohamed hammed  |  Overall Experience 
Rating:
5.0

Excellent experience.

Jerry Fiegel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susanne Rivera  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALLEN SCHULKENS  |  Overall Experience 
Rating:
5.0

Staff was always pleasant and helpful.

Cesar Morales  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amber LaBeaud  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Greg Earles  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elijah Young  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lindsey Caillouet  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CREYON MURRY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALLEN BOUDREAUX  |  First Impressions 
Rating:
5.0

They are so friendly!

Ernestine Bacchus  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robin Johnson  |  Overall Experience 
Rating:
3.0

The storage was fine but when I couldn’t pay for it y’all made sure to put the lock on it right away and when I would pay to get it opened up y’all took yalls time to unlock it for me. So.. idk

Gerald Moorman  |  Overall Experience 
Rating:
5.0

Everyone was very helpful and informative. I would recommend this location to anyone .

Kenyettra Tasker  |  Overall Experience 
Rating:
5.0

Other than being charged an additional month after closing out my account. It was a great experience.

William Treuting  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Caren Clofer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ralph Morlas II  |  Overall Experience 
Rating:
5.0

Very friendly staff. Stored my father’s belongings here after his death and they remembered when we first brought his items and two years later they were just as kind.

Shaneka Green  |  Overall Experience 
Rating:
5.0

Very helpful and courteous.

RAYMOND HOLLARD  |  Overall Experience 
Rating:
1.0

I had an incredibly bad experience. Staff here don't even know the MEANING of Customer Service. The absolute worst staff I encountered here were management and someone from the district office. There are a lot of self-storage options. I would never, never, NEVER recommend this one.

Jenkins Lumpkin  |  Overall Experience 
Rating:
5.0

This location was amazing! The staff all around went out of their way to make sure I was accommodated. I couldn't recommend them more. I'm looking forward to having to visit my stored stuff just to say hi to everyone

Monica Howell  |  First Impressions 
Rating:
5.0

Brad, the manager, ought to get a raise. He comes a step further to see that all customers are pleased.

Valerie Garrett  |  Overall Experience 
Rating:
4.0

N/a

donte brown  |  Overall Experience 
Rating:
1.0

I couldn't wait to get my things & close my account! The staff is SLOW, the mngr, Jason, HORRIBLE. Not enough staff to accommodate people in line & the girl helping me kept checking her phone.

Melissa Zetzmann  |  Overall Experience 
Rating:
5.0

I have always used U-Haul in my life. This location was fantastic.

Lorina Duplaisir  |  Overall Experience 
Rating:
5.0

Great service

Robert Shurlds  |  First Impressions 
Rating:
5.0

Keep up the good work!

Mike Hebert  |  Overall Experience 
Rating:
3.0

A manager should be on duty at this location, Not fair to receive discounts sometimes and not all the time.

Robin Green  |  First Impressions 
Rating:
5.0

Excellent experience will use them again

david horton  |  Overall Experience 
Rating:
1.0

the manager Jason customer service skills needs to be better, I overheard him discussing me and my business to another customer and on top of that he was rude and very unprofessional.

TINA WILSON  |  Overall Experience 
Rating:
4.0

Very convenient

Tanya Mount  |  Overall Experience 
Rating:
2.0

There is always only one employee behind the counter, and they are either on the phone or taking forever to help someone else. Also they tried to charge me a month of rent for moving out on the 1st.

Maggie Ritchie  |  Overall Experience 
Rating:
1.0

Overpriced Rat ate rug and you only gave us 50.00 for a 1000.00 rug Insurance charge Lines are long Take money from account w/out permission

TRACEY ROBERTS  |  Overall Experience 
Rating:
1.0

Reserved a truck for 4 days. We were told we had to move it into storage or no truck. Packed, arrived back. Unit was too small. Moved into overheated dirty unit. Gotta move again. So 4 total moves.

Zachary Evans  |  First Impressions 
Rating:
4.0

Small issues with card swipe system but nothing major. I would return as a customer.

rob synder  |  Overall Experience 
Rating:
5.0

Great service!

Vinson Knight  |  First Impressions 
Rating:
5.0

Awesome awesome awesome

Kawyski Smith  |  Overall Experience 
Rating:
5.0

All staff members were very helpful and nice! I was really satisfied with my experience here.

betty byrd  |  Overall Experience 
Rating:
5.0

Great location

CLARENCE BOWIE  |  Overall Experience 
Rating:
5.0

Excellent location

genise Autry  |  Overall Experience 
Rating:
4.0

Storage is a little bit expensive for the size but it did the job

Rolicia Walker  |  Overall Experience 
Rating:
1.0

Staff was not knowledgeable about the information and was very slow!!

CECELIA WILBURN  |  First Impressions 
Rating:
4.0

Uhaul has been an excellent facility to store my furniture while in a time of transition.

WILLIAM BOLLING  |  Overall Experience 
Rating:
3.0

Only issue price and Cleaning lady was always rude

ANGELA EVERETTE  |  Overall Experience 
Rating:
5.0

This location is great! It! The staff and even the manager RJ. From the first day I was made to feel at home. I love how clean and organized this U-Haul location is compared to others.

Michelle Brown  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane

    Propane service delivered straight to your door!

  • Trucks for Sale

    We have the largest selection in the industry!

Back
To Top