Customer Reviews for U-Haul Moving & Storage at Barksdale

1,236 reviews

4100 Barksdale Blvd #108   Bossier City, LA 71112
(Plantation Plaza #108, In the Kroger shopping center and behind Johnny's Pizza)

(318) 742-7500

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(318) 742-7500

4100 Barksdale Blvd #108
Bossier City, LA 71112
(Plantation Plaza #108, In the Kroger shopping center and behind Johnny's Pizza)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Andrew Burkhart 
Rating:
5.0

Customer did not leave a comment.

Michael Cruz 
Rating:
5.0

They worked hard. They were fast. Very helpful.

april Miller 
Rating:
5.0

Customer did not leave a comment.

Richard Dardenne 
Rating:
4.0

The check-in process could have been clearer once you get to the unit.

April Miller  |  Online Move In 
Rating:
4.0

Have more than one person behind the counter.

Jason Robinson 
Rating:
5.0

Customer did not leave a comment.

Charles Miller 
Rating:
5.0

Customer did not leave a comment.

Charles Miller 
Rating:
4.0

Customer did not leave a comment.

regina hollingsworth  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jonathan Bombard 
Rating:
5.0

I believe it was the manager that handled my rental. He was outstanding and easy to work with. Even before he helped me, he was doing a terrific job helping the person before me.

Christian Mondonedo 
Rating:
5.0

Customer did not leave a comment.

JANET HULLABY 
Rating:
5.0

Customer did not leave a comment.

Bobby Barber 
Rating:
5.0

Very helpful. Made return process super easy.

Molly Stelly 
Rating:
5.0

Customer did not leave a comment.

Shane Taylor 
Rating:
4.0

Customer did not leave a comment.

PATRICK JAMES 
Rating:
5.0

Customer did not leave a comment.

CASHARA TAYLOR 
Rating:
4.0

Excellent customer service however check out time to document damage should be on paper and or digital and it shouldn't time out after 15 minutes

Jeanette Smith 
Rating:
5.0

Customer did not leave a comment.

Travale Scroggins 
Rating:
5.0

Customer did not leave a comment.

Dennis Voyles 
Rating:
5.0

Customer did not leave a comment.

MIKE PUCKETT 
Rating:
3.0

Remote checkin requires you to scan the back of your DL, rather than a photo. It doesn’t work. EXPLAIN where the Lock Vault is located. The video online shows a lock on the back of a truck TELL customers that if they use CASH APP, or Prepaid card, it will charge an extra $100 on the total you pay.. The $100 will be returned to you in 3-5 Business Days. I had to transfer another $100 from my checking account to pay the total. I could have just paid from my checking to begin with if I had known about the extra fee. Remote return may not be recorded. We moved from another state and returned the truck and dolly that night. However, when I called to ask about the $100, they informed me the return process wasn’t complete and to call the drop off location. I had to call when they opened to get them to acknowledge receipt and process it. U-Haul needs to remember not everyone that uses their equipment has extra money. The $100 I had to pay was for gas upon returning the truck. It left me without money to replace the gas.

Sandra Webb 
Rating:
5.0

Customer did not leave a comment.

Michael Correal  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle Sanchez 
Rating:
5.0

Just continue doing what you do, well done!!

Ernest Tharrington 
Rating:
3.0

Drop off went smooth. I was unhooked and out in a timely fashion.

Scott Jones 
Rating:
5.0

Very helpful staff !!

Lisa stansbury 
Rating:
5.0

Customer did not leave a comment.

ronald Murphy 
Rating:
1.0

The odometer was 200 miles frauded its 219 miles to jackson ms from Bossier La the odometer read 400 i didnt drive that miles. Mud from rain on floor and key start was a bumpy hazardous drive the traction was on and the dashboard said it was off. Over 150.00 in gas for that distance and intown errands for travel shouldn't be over 150.00

catherine Harris 
Rating:
5.0

Customer did not leave a comment.

Tyrone Demery  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

dianna fiut 
Rating:
5.0

Customer did not leave a comment.

John Womack 
Rating:
5.0

Customer did not leave a comment.

steven stanley 
Rating:
5.0

Great location. Nothing to criticize.

Donald Byars 
Rating:
5.0

Customer did not leave a comment.

Kimberly Alexander 
Rating:
3.0

Customer did not leave a comment.

Kim Foulk 
Rating:
5.0

Customer did not leave a comment.

Jerry Ashford 
Rating:
4.0

The tires were not properly aired up

Gerald Savoie 
Rating:
4.0

Very satisfied

JUANITA ALLEN 
Rating:
5.0

Well I feel yall did nothing wrong! Vehicle was in the shop and took such a long time to get finished due to parts that didn’t come in on time and wrong part sent etc. Anyway 50 miles per day and if one day you didn’t drive it did the miles roll over to the next having 100 miles to use that next day? That was one thing I wasn’t clear on. Anyway miles were over and my bill is a lot could you help out in anyway with the bill? Thank you very much! I’ve tried to reach out to Bradley a couple of times and wasn’t able to reach him and VM wasn’t set up. If there is anything yall can do to help I would much appreciate it! Brenda Eichelberger 318-560-5996

brenda eichelberger 
Rating:
3.0

Customer did not leave a comment.

ebony hughes 
Rating:
5.0

Customer did not leave a comment.

sharon soileau 
Rating:
4.0

Customer did not leave a comment.

Patrick fultz 
Rating:
5.0

Customer did not leave a comment.

Matthew Davis  |  Online Move In 
Rating:
5.0

Nothing outstanding customer service

ANTWAN LAY 
Rating:
5.0

This is the 3rd time we have rented from this location and the service has always been great. If we could give more than 5 stars for customer service related to weather conditions we would. Due to the crazy weather with the snow and sleet that the Ark-La-Tex had recently experienced, the staff worked with us on returning the rental a day later.

megan smith 
Rating:
5.0

Customer did not leave a comment.

Derick Jones 
Rating:
5.0

Customer did not leave a comment.

Bryan Wise 
Rating:
5.0

Customer did not leave a comment.

Jonathan Bombard 
Rating:
5.0

Customer did not leave a comment.

HAROLD REEVES 
Rating:
5.0

It was nice that he was outside, waiting for me when I returned it.

Richard Mcdonald 
Rating:
5.0

Kim was helpful in answering my questions. Exemplifying superb customer service. Her co-worker was a gentleman in ensuring our truck windshield was washed and cleaned.

AMY BAILEY 
Rating:
5.0

Customer did not leave a comment.

AMY BAILEY 
Rating:
4.0

Customer did not leave a comment.

Tamara Bowles 
Rating:
5.0

Customer did not leave a comment.

Joseph Tombleson  |  Overall Experience 
Rating:
2.0

Equipment had red mud caked on it on arrival rear left tire was visibly bad Could not tell at night but next morning. Large bubble and almost no tread on tire. Front left tire failing as well. Equipment not well Organized at location, I will be honest normally. This location is very well kept up and we have no issues. This is the first time in 8 years. I've ever had anything poor to say, The roadside assistance people were very helpful. But we did call back in to uhaul. In an attempt to speak with customer service and scheduling and extending our rental. Trying to make up for the lost time waiting on roadside assistance. We were hoping that this could be given at a discounted rate. Not the whole ticket, just the extra time to cover. What was lost we were met with bad attitudes and the issue was not resolved

Ryan Edison 
Rating:
5.0

Customer did not leave a comment.

margo newell  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Isaac Launey 
Rating:
5.0

Customer did not leave a comment.

Cynthia Ferrell 
Rating:
5.0

First renting a u-haul and DJ now there was a drop box for the key. The rep was very nice and told me where is. It gets dark early now and I never saw it. There’s there when I picked up the truck went over so much w/supply items , mileage, gas, insurance. I never thought to even ask thought store closed at 7pm. Found out when I returned on yesterday that it was 5 and we was rushing to get back b/4 7pm. Other than that things went well.

rosemary batton 
Rating:
5.0

Customer did not leave a comment.

thomas taylor 
Rating:
5.0

The staff and new manager are really nice and helpful. The trailer was damaged and rusted. The inside was not cleaned. The door was very difficult to open but would slowly slip down just enough that you don't notice until you hit your head on it. Rear running lights would randomly work. Suggest checking condition of the grounds in the trailer.

Edward Luallen 
Rating:
5.0

Customer did not leave a comment.

Keith Miner 
Rating:
4.0

Customer did not leave a comment.

Chris Williams 
Rating:
5.0

Customer did not leave a comment.

Sandra Shelton 
Rating:
5.0

Make sure the truck equipment tow wiring is working, I was unable to tow the reserved trailer.

MICHAEL DWYER 
Rating:
1.0

Customer did not leave a comment.

Anthony Lomas 
Rating:
4.0

Customer did not leave a comment.

Joshua Chambers 
Rating:
5.0

Customer did not leave a comment.

Ramona Perkins 
Rating:
5.0

Customer did not leave a comment.

GINA SUZANNE BERGERON  |  First Impressions 
Rating:
5.0

Polite, informative, easy to work with

Ryan Edison 
Rating:
5.0

Attendant was incredibly helpful!!

Christina Westerman 
Rating:
5.0

Customer did not leave a comment.

David Smith 
Rating:
5.0

Customer did not leave a comment.

Daniel Savage 
Rating:
5.0

I show up five minutes before closing and they were happy to help me. Thanks!!

BRETT BARROW 
Rating:
4.0

your employees had a challenge with your computers not working Saturday morning. We were backed up, but they were able to get us out the door and on our way .

shirley cole 
Rating:
4.0

Some of the tie down rings on the trailer were stuck down and I was not able to use them, they need to be freed up so the next person won’t have the Same problem. I forgot to mention this to the location people when I returned the trailer

david crosby 
Rating:
5.0

Customer did not leave a comment.

Ronney Joe Webb 
Rating:
3.0

Customer did not leave a comment.

Katherine Kinnebrew 
Rating:
5.0

Customer did not leave a comment.

Lameika Walker-Davis 
Rating:
5.0

Always very clean and courteous.

Jonathan High 
Rating:
5.0

Experience was easy and pleasant

Wilhelm Wulf 
Rating:
5.0

Customer did not leave a comment.

Devon Sneed 
Rating:
5.0

Customer did not leave a comment.

Freddie Robinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gerald Buchwald 
Rating:
5.0

Customer did not leave a comment.

Pricilla Sullivan 
Rating:
3.0

Your manager, Bradley, was standoffish. He was not friendly at all. We were in need of renting a trailer unexpectedly and went to this location as we had done business with them earlier in the year and were pleased with the way we were treated so that is why we went back. As long as he is manager there we will avoid this location if at all possible.

Rodney Leger 
Rating:
2.0

I rented this unit for almost 2 years. Was not happy about the constant rate increases. Got into the unit at 149 a month ended at 169 a month. Also their system has my card on file for auto pay, yet the first couple months it wouldn’t do it so I would get charged a additional 20$ each month and even after that bug was fixed no refund just the customers fault. This has happend numerous times during my stay at uhaul. Also this is not the facility fault but corporate, I can never get in touch with facility it would always go straight to corporate, which made dealing my my stuff at the facility very difficult.

Thomas Gogan  |  Overall Experience 
Rating:
5.0

make sure the photos are up to date. the app was super easy to use, however, and i was able to take pics of the actual vehicle. the original photos showed a brand new truck, even though the rental had several dings.

LILLIE HARRIS 
Rating:
5.0

Took care of the drop-off quickly and efficiently.

Russell Carriker 
Rating:
5.0

Great customer service

Michael Mckissick 
Rating:
5.0

Customer did not leave a comment.

ella primus  |  Overall Experience 
Rating:
5.0

Michelle is the best love her

IVORY WIGGINS 
Rating:
5.0

Customer did not leave a comment.

Leonard Washington  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Demetrus Wesley  |  Overall Experience 
Rating:
3.0

Be honest. Mileage on vehicle was not correct and was overcharge for service rendered.

Demetrus Wesley 
Rating:
5.0

Customer did not leave a comment.

Johniece Whitehead  |  Overall Experience 
Rating:
5.0

Friendly, efficient, and fast.

Jill Marlow 
Rating:
5.0

Customer did not leave a comment.

noah bamburg  |  Overall Experience 
Rating:
5.0

Salesman was great

Berry McCraklin 
Rating:
5.0

Customer did not leave a comment.

Axit Garcia 
Rating:
5.0

Customer did not leave a comment.

David Pelezo 
Rating:
3.0

My suggestion is that when you order a uhaul online at the store closest to me, than the product should be at that store and not at another one and a call placed 1 hour before pick up. This store was way out of the way for me!

James Peterson 
Rating:
3.0

I'm 77 years old and live off of just over $1100.00 dollars a month! My house burned and I needed to put what was saved in storage until I could get back into my own home! Ya'll have gone up on me in price at least twice and I could barely come up with the 1st. Cost Now it's gone up to $156.00 a month! It's killing me but I don't want to lose my things, precious memories! I'm stressed that I'm struggling to keep from losing my things! I am on my own and barely surviving!

Sheila Sonnier  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Paul Caplis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Smith 
Rating:
5.0

Excellent job!!

Charles Norcross 
Rating:
5.0

The U-Haul website used for making payments, never worked. That was the biggest issue I had.

Larry A R Morse  |  Overall Experience 
Rating:
5.0

We use U-haul for personal and business. Many times a month and have for well over 2 decades. As I travel all over the country, I have come to realize that this is my favorite place of all. Within the company. Miss Wanda ran it beyond compare for many years. And it not only breaks my heart to see her retire yet. I know she will be happier and deserves the time off. I hope whoever replaces her knows what they're doing As it will take a strong leader to continue to expand this location into the future.

Ryan Edison 
Rating:
5.0

Store was clean, staff was prompt and knowledgeable. You had the equipment that I needed to do the job. 100% satisfied!!

dale colbin 
Rating:
5.0

Everything was great!

Anthony Michels  |  Overall Experience 
Rating:
5.0

It was really dangerous driving the rt mirror tells forward to we’re you can turn left or see

Richard Mcdonald 
Rating:
5.0

Customer did not leave a comment.

cynthia sutton 
Rating:
5.0

The location is wonderful as always. The equipment is well taken care of and easy to access. I was sad to hear that, miss Wanda. The managing partner will be leaving on the 31st I hope that they're replacement will be as dedicated and customer oriented as she was. I strictly went to this location for years to do business and grow my personal business. Because she kept it so perfect could not ask for more. I wish her only the best.

Ryan Edison 
Rating:
5.0

The service was excellent.

IVORY WIGGINS 
Rating:
5.0

My rental agent Michelle was professional and friendly. She ensured I had everything I needed and reminded me of the selection of boxes for sale including book boxes which I bought before I left. She made the rental easy and informative. What an asset to the company She is.

ANGELA MUSIL 
Rating:
2.0

The manager WANDA is rudy, the other stuff was amazing and helpful I only give 2 stars because of the rudy phone calls and nasty looks she was giving us. Wanda took extra money out of my account that she was not suppose to be taken out and refused to give back the money. I will not ever use this U-Haul again or as long as she works there.

Deanna Drohan  |  Overall Experience 
Rating:
4.0

Half day local rental

David Collins 
Rating:
5.0

Very great Customer care and helped out with all questions and needs!!

Bruce Corf 
Rating:
5.0

Customer did not leave a comment.

Dustin Ezernack 
Rating:
5.0

Customer did not leave a comment.

Valisa Mansfield  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

katrina boden  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bryan Wise  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cortlyn Boyd  |  Overall Experience 
Rating:
5.0

Mrs Wanda was wonderful.

Gloria Owens  |  Online Move In 
Rating:
5.0

Thank you

linda jones  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Briggette Flourney  |  First Impressions 
Rating:
5.0

Thank you, Wanda! I know every customer that deals with you will have a great experience, as I have. You made me comfortable and reduced the stress of my moving experience.

GINA JONES  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marcus Magri  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Ariel Reney  |  First Impressions 
Rating:
5.0

I was extremely impressed with the facility and the staff.

Arthur Joseph  |  Overall Experience 
Rating:
5.0

Fast and friendly Mr Bill I think that was his name

catherine cook  |  First Impressions 
Rating:
5.0

Keep up the good work

rondey feaster  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Braheem Hughes  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

DON GOREE  |  First Impressions 
Rating:
5.0

Service at this location was exceptional.

Miguel Ramon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Miranda Thomas  |  Overall Experience 
Rating:
5.0

Great job... Very Helpful staff... Very satisfied....

Lewis Vipperman  |  Overall Experience 
Rating:
5.0

Great job... Thanks

Lewis Vipperman  |  First Impressions 
Rating:
5.0

I was very impressed with the staff at this location. I visited twice (once to reserve a unit and once to complete the paperwork). They did a great job of explaining the options and the sign in procedures.

Arthur Joseph  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Janeece Bailey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adrienne Rogers  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Isadore Pryor  |  First Impressions 
Rating:
3.0

We used this location to store our stuff during a move. It was a convenient location and good prices for air conditioned storage. The staff was always friendly and helpful and did go above and beyond most of the time to find me a solution. However, I can’t rate 5 stars because there was a roof leak and some of my items got ruined and some damaged. My unit was not the only one effected. If we hadn’t been there the day after the rain, not sure we would have found out our unit was effected. However, the staff was helpful and hired movers to move me to a dry unit and gave me a free month’s rent. I would recommend this location to others, but will also share my experience of the roof leak. Unfortunate.

carrie laing  |  Overall Experience 
Rating:
4.0

My only complaint is the storage too expensive. And the going up on fees and cost was financial difficult for me.

Kiwana Reliford  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sandra wallace  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

leslie moench  |  Overall Experience 
Rating:
4.0

Convenient

carrie laing  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

nicole padgett  |  First Impressions 
Rating:
5.0

Staff always helpful and kind

LInda Smith  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Marshall Lester  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BROWN BUILDERS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ryan Dickson  |  Overall Experience 
Rating:
5.0

Everyone were sweethearts. They was helpful, friendly, and very detailed with knowledge of contract.

Tanshanika Carter  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

caeden fink  |  Overall Experience 
Rating:
1.0

I am yet to gain access to the storage unit. I have called, attempted to chat, and I sent two emails and no one has responded. I am requesting to cancel my agreement and would like a full refund but I cannot contact anyone regarding this.

Kristy Rosborough  |  Online Move In 
Rating:
5.0

One of the best storage facilities I’ve ever used! Great staff—helpful, efficient, and very friendly. Facility had several hand carts available to aid move in and move out. Store was well equipped with moving supplies. I would highly recommend this facility for storage and rentals.

James Blount  |  Overall Experience 
Rating:
5.0

I rented a space from 2012 til yesterday. I never had any issues at all. Thank you fir taking care of my stuff!

RENEE SHEETS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sarah Moran  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

antonio sims  |  Overall Experience 
Rating:
5.0

Wanda goes over and beyond! I'm EXTREMELY pleased with my experience at this U-Haul location! Will definitely recommend to everyone I know!

BRITTANY VANARSDEL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Greg Curtis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DONALD HEASER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

regina hollingsworth  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Keyiana Miller  |  First Impressions 
Rating:
5.0

Great staff with great interactive skills. Will recommend them for anyone I am in contact with for EXCELLENT customer service skills and kindness. Thanks, you all are truly a rarity in this world today.

mitizi hobdy  |  Overall Experience 
Rating:
5.0

Very helpful staff, clean facility and easy access

david recchia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Penny Ackerman  |  First Impressions 
Rating:
5.0

It would be nice if one was close to me in S’port.

gregory collier  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

yolanda graysonkane  |  Overall Experience 
Rating:
5.0

Great staff!! Everyone was friendly and extremely helpful!

Beth Martin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erica Flournoy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Porter Rollins Jr  |  Overall Experience 
Rating:
5.0

Great customer service! Thank you!

jeremy konicki  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

andrea johnson  |  Overall Experience 
Rating:
5.0

Always receive great service and never have any issues. Thanks!

JAY FREDERICK  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

paula riley  |  Overall Experience 
Rating:
5.0

Used both storage units and moving trucks. Staff was always helpful with any needs I had.

amanda sedberry  |  Overall Experience 
Rating:
5.0

How' much to keep truck another keep truck another day??

linda moss  |  First Impressions 
Rating:
5.0

Excellent customer service. I appreciated going to a place where employees are professional yet approachable.

mitizi hobdy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ken honaker  |  Overall Experience 
Rating:
5.0

Great staff!

thomas doker  |  Overall Experience 
Rating:
5.0

Great service!

thomas doker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

amanda sedberry  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lasheena Houston  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JEFFERY GRADY  |  Overall Experience 
Rating:
5.0

Storage was clean and staff was friendly and helpful they were able to answer all my questions and concern

Jennifer Bryant  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Linda Orton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JACKIE Gonzalez  |  First Impressions 
Rating:
5.0

I always have a good experience there.

CATHY TOUPS  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Michael Bullock  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHELLE Woods  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

chonda cummings  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Joe Brown  |  Overall Experience 
Rating:
5.0

Ms Wanda and her staff were really helpful. Even taught me how to back up a trailer! Great service and friendly staff. Thank you.

TRACIE FORTUNE-OMLIE  |  Overall Experience 
Rating:
5.0

This is 3rd time we have used Uhaul storage on Barksdale. Bought lots of boxes & tape. Ms. Wanda was great.

carol rushing  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TAMIKA BANKS  |  Overall Experience 
Rating:
5.0

Ms. Wanda and staff were always courteous and helpful. The facility was always clean. Great customer service relations.

JOHN DARK  |  Overall Experience 
Rating:
4.0

This location has a good group of staff members who are very helpful, professional, and they help make the process of moving easier. Thank all of you for your help.

Mary Hall  |  First Impressions 
Rating:
4.0

I appreciate your service and your staff. I do think since I moved out on 9/12/20–not using the storage for even half of my last month there-- a refund of at least half the rent for September would have been fair and reasonable.

Susan Brunson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sheila rachal  |  Overall Experience 
Rating:
5.0

Ms. Wanda and her team were always courteous, professional, and helpful!!!

Sandy Cagle  |  Overall Experience 
Rating:
5.0

I had the opportunity to utilize storage units for my upcoming move. Mrs.Wanda and her staff was beyond knowledgeable, professional, friendly and accommodating. The facility is extremely clean, safe area. I would definitely recommend any one to utilize her facility... Thank you, Mrs. Wanda!!!

Heather Gremillion  |  Overall Experience 
Rating:
5.0

Wanda was super helpful . A great asset to U-Haul

carol rushing  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Barbara Peters  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian Cruickshank  |  Overall Experience 
Rating:
5.0

The staff was very helpful and accommodating

Robert Pearson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stewart Maxey  |  First Impressions 
Rating:
5.0

I’ve been at this storage since 1999. I have been very pleased and would recommend it to others.

PAM C. RESTOVICH  |  Overall Experience 
Rating:
5.0

Very helpful and expedient. Friendly and caring. Thank you so much.

Susan Brunson  |  First Impressions 
Rating:
1.0

The older lady that works here is rude. We had an issue when we went and paid because she didn’t log in her computer, she handed my husband a receipt showing we had paid when in fact it wasn’t paid. Didn’t know that until later when I received an invoice saying that we owed money still. She very rude about the whole situation and tried to blame us for this issue. I have closed out our storage unit and will not be back here and I do not recommend this office! I will be glad to go to other offices but this one in the 4100 block of Barksdale Blvd is horrible!

Heather Clinton  |  Overall Experience 
Rating:
5.0

Pleasure to have storage unit at 4100 Barksdale in Bossier City, La. miss Wanda was always so helpful and courteous

senior transitions services  |  Overall Experience 
Rating:
5.0

Storage facility was very nice

Aaron Delgrosso  |  Overall Experience 
Rating:
5.0

Staff went above and beyond

Michael Andrus  |  Overall Experience 
Rating:
5.0

Everything was great, no problems !!

Sonya Rogers  |  Overall Experience 
Rating:
5.0

I have been with this u haul off and on for many years Ms Wanda is a great manager and always helpful She has been the best yet!

Travis Alexander  |  Overall Experience 
Rating:
3.0

Our only complaint is that we weren't allowed to return the truck to a uhaul facility closer to where we live. The lady was rude and told us we had to return it to where we picked it up.

Jason Corley  |  First Impressions 
Rating:
4.0

It was very clean

Jason Corley  |  Overall Experience 
Rating:
5.0

Helpful and good

PETER SOLLECITO  |  First Impressions 
Rating:
5.0

Always friendly and helpful staff.

ANDREA HAYGOOD  |  Overall Experience 
Rating:
1.0

The whole experience was terrible. Had it not been for the people in Bossier City it would’ve been a lot worse. I still would not rent another U-Haul again.

Renate Carrier  |  First Impressions 
Rating:
5.0

No issues at all!! Thanks U-Haul!

Melissa Levy  |  Overall Experience 
Rating:
1.0

The manager and staff are useless at his facility. The a/c unit leaked water in my unit on a piece of furniture that I just restored. The office covered thier items not even a phone call for my unit.

eric barnes  |  Overall Experience 
Rating:
1.0

The sum of my experience: gross incompetence, my good faith efforts, multiple emailed credit card information for payments which never ran, plans for lawsuits, and a unit full of water damaged goods.

Kelli Dauphin  |  Overall Experience 
Rating:
2.0

Lazy workers! every time I’ve gone by they are sitting on their cell phone. Once i waited 4 mins. before i said something about needing service not sitting around waiting for her to finish her convo!

Keara reyes  |  Overall Experience 
Rating:
5.0

The staff were very helpful

Sonya Rogers  |  First Impressions 
Rating:
4.0

Helpful service. Thank you!

ashley halan  |  First Impressions 
Rating:
1.0

Overall terrible experience lied to from the very beginning overcharged another day horrible experience their customer service and sales reps. Can't get can't get a response from district managers.

JESSE BRANESKY  |  First Impressions 
Rating:
5.0

I had the best service one could expect regarding storage and staff interactions. When I need to store items in the future I will be back.

DWIGHT BAILEY  |  Overall Experience 
Rating:
5.0

Great storage facility. Nice folks

daniel e. welch  |  Overall Experience 
Rating:
1.0

the worse service, not well trained or staff just didn't care. I also had to wait to on hold for uhaul operator at 1800 468 4285 for 25 minutes to assist to return truck since app wouldn't work.

maura Witherly  |  Overall Experience 
Rating:
4.0

Good Job!

BENJAMIN winn  |  Overall Experience 
Rating:
2.0

I would rate this storage facility much higher, but there is an older lady working there who is very rude. The facility is clean but poor customer service can make or break the quality.

CHERYL WINBORNE  |  Overall Experience 
Rating:
5.0

Wanda and staff were friendly and helpful she is awesome. I will use them again.

scott kubalek  |  Overall Experience 
Rating:
3.0

I love this storage unit.

Daniel Franklin  |  Overall Experience 
Rating:
5.0

I had my things in storage for almost 5 years! I would recommend Uhaul to all my friends and family! Even a stranger! Thank

LEAH GROSS  |  Overall Experience 
No reviews have been submitted for this location.

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