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David KCustomer Reviews for U-Haul Moving & Storage at 51st & Hwy 169
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Storage room is great, but it was difficult locating the assigned unit and accessing it. Had to call David, the storage manager, for assistance. David was very patient and friendly. He was great with guiding me how to unlock the unit, so I really appreciated his friendly demeanor.
Terry C | Online Move InDavid Hayes at the location I went to was extremely helpful, nice and courteous about my storage unit and return of truck.
Mark B | First Impressions2 locks next to mine were broken into, so hopefully my stuff stays safe.
Paige A | First ImpressionsThis precise Uhaul is top notch for 30yrs in a row now!!
Kimberly A | First ImpressionsThe staff was very helpful in rent8ng a unit and receiving the truck back.
DAVID E | First ImpressionsPerfect!
Jo H | Overall ExperienceStaff was great!
Jocelyn R | First ImpressionsThe staff was outstanding!!!
Antwain J | First ImpressionsThe staff was great 👍 I want to thank David for always working with me so I didn't lose any of my stuff.
Sheri J | Overall ExperienceCat feces in the street drain/ditch needs to be cleaned up periodically.
Jo S | Overall ExperienceExcellent customer service
shunile w | Overall ExperienceYour staff is absolutely fantastic! Nothing makes moving fun, but they made it so much better. They all do their utmost to help and I can't say enough about what a difference they made for me!
Donna S | First ImpressionsI’ve been there for over three years, David and his team were outstanding. Always very helpful with my needs.
JOE W | Overall ExperienceThank you!
Kelviante M | Overall ExperienceThe staff inside was very helpful to getting me exactly what I needed !!! Also when I got to my storage unit i was a lil nervous but when I open the door it was very clean inside I was impressed !!! I’m very pleased with the service!!! Thank you
shunile w | First ImpressionsGreat staff.
Kevin L | First ImpressionsCar access was a challenge due to all the trucks. The scanner card worked poorly. I had to scan 40 times to disarm. The dirty used furniture matresses in the entry was gross and smelled.
Diane W | Overall ExperienceThe people were excellent
Rolanda D | First ImpressionsU-Haul sets the bar high and U-haul is a name is can trust, need I say more...I think not.
william t | First ImpressionsProbably u-haul’s longest term storage users. We have had storage units at 51st and Hwy 169 for the past 23 years. Anywhere frim1-3 units at a time.Have always had great service and friendly staff. David Hays is a great manager. I want to say thank you to David and all the staff. If you need anything u-haul, this is the place!!!
PATRICIA P | Overall ExperienceThe only attribute that would been nice would be restroom within indoor storage building.
Samuel D | Overall ExperienceEverything was perfect. Fast and easy for my convenience. Very satisfied with everything.
Sara G | Overall ExperienceWill referral
kendra m | First ImpressionsDavid is a great manager and he is lucky to have such a exelent and friendly staff 😀
Mehmet U | Overall ExperienceDavid is fantastic to work with
ELAINE F | Overall ExperiencePricing for the unit I had was crazy stupid. Over $100 a month for a 5x5 storage unit, had a 10x10x9 in Sperry for less than $80/month. Yes they are located in a very convenient location. But come on.
JOSHUA H | Overall ExperienceThe unit I was assigned was already taken, had to switch to a larger unit which I would have needed anyway...so it worked out for the best.
Bythe B | First ImpressionsYour units have a roach infestation. We couldn't access our unit at 5 am like the hours posted says you can. Our code never worked. Your security system doesn't work. A few of the staff are rude and lazy. My husband set up auto pay over the phone but whoever was supposed to set it up never did so we got charged a late fee.. worst experience with storage ever I will never use this facility again and discourage others from doing so as well.
Bethany E | Overall ExperienceThe office staff was excellent but the gentleman that checks the uhauls in was a total A$$hole and was like he was trying to pick arguments with my help and kept trying to talk to us in a disrespectful manner
Kimberly B | First ImpressionsVery satisfied. Was there over 10 years. Employed we’re always kind and helpful. The manager, David Hayes, runs a good facility. I would rent there again if needed.
SALLEY R | Overall ExperienceGreat experience and awesome deal!
Amanda M | Online Move InThanks great Job
Melinda L | First ImpressionsDavid was awesome
Louis G | First ImpressionsFirst time using uhaul storage. Staff was very nice and helpful. Just a little disappointed in the condition of the unit we were assigned. The door and lock mechanism don’t line up very well but overall it was a good experience
Allen L | First ImpressionsThey are excellent here wouldn’t go anywhere else
Tony C | First ImpressionsThe staff and especially the manager has been so helpful to me, above and beyond with my problem.
Sherry S | First ImpressionsThe staff was amazing! I had a couple of glitches, but they seen me through and helped me with everything they could. Very pleased with the outcome
Bettie G | First ImpressionsMaking the online reservation was easy and getting a desired storage space was easy.
Jennifer S | First ImpressionsI never signed an agreement to have the unit in my name, yet it was some how transferred to me and I was threatened with collections. I'm glad to be away from a place that lets friends do as they please vs contract agreements.
Stephanie D | Overall ExperienceStaff was great, and very helpful. NEW storage units were in good shape, but older units need maintenance. We had a roof leak in ours that thankfully did not impact our items being stored. Outside of that, interior of unit was clean. This location.has unit security, but is not gated, which also did not seem to cause any issues, just wish that was noted prior to rental.
Steven S | Overall ExperienceHad this storage for four years and about 2 years ago had a water pipe bust and they sent me a check for my items the same month .
CYNTHIA C | Overall ExperienceThe manager David Hayes and front desk CSR Steven we're very helpful during a difficult day I was dealing with a family emergency
JENNIFER C | First ImpressionsEverything went smooth.
Ronald B | First ImpressionsThe agreement states that u get a lock with the controlled climate unit I was just asked if I had a lock not that I get one .Secondly the a/c unit went out over on my side of storage and did not get a call so see if I needed to go check my stuff since that now its not a controlled climate other than that things were good.
Thomas D | Overall ExperienceThere’s a toad problem at the 51st and hwy 169 location.
Mickel E | Overall ExperienceStaffing issues and while I was still in the process of securing my truck the staff left the truck running for 15 to 20 plus minutes with the ac going which took from the gas that was in the truck which I ended up having to replace at my expense on top of what I used for my mileage. There was a box left outside the loading/unloading door of bad food that was rotted and smelled. The agent took almost an hour to process the rental and when we got there didn't have the size of truck that I reserved at a different location wasn't advised of this til after he cancelled out the reservation for the size needed. Had to go to a smaller truck which now requires me to rent the size of truck that was needed which will be double for my move when ishould have only had a 1 time rental.
Oleana M | First ImpressionsHas the best people working there, especially David, he's the best person I know. I've been on this earth 73 years, and never met a better man than him. Overall a great team.
Richard G | Overall ExperienceGood staff. Storage unit needs repairs
ben k | First ImpressionsLady sitting down, has a crappy attitude and talks bad about her black co worker Marco. Whom, ironically,was exceptionally customer service centric and exceeded my expectations.
ANTHONY J | Overall ExperienceThey never answer phone. Poor communication on rental and setup.
Daniel R | Overall ExperienceDavid Hays is considerate, respectful and a pleasant manager. Staff is helpful and friendly . Thank you for all your help!
Erica E | Overall ExperienceThe overall was good. the one clerk never smiled though, and kept trying to sell product. charged me for something and then said she 'didn't know how to give the credit' so i had her get someone who did. this clerk said she had been working there for a long time, so i figure she knew 'exactly' what she was doing. everyone else was nice. she never ever smiled, said thank you or anything polite. the storage unit although said climate control was at least 80 degrees, way too warm for things that need climate control. i must add that i appreciated the Uhaul location and availability for an urgent need.
sharon C | Overall ExperienceWas asked when I would be moving in, I stated I would be that night I booked the storage unit, and I was assured they would make sure No trucks would be blocking my unit, I go pack up a 26’ Uhaul and drive it all the way to Tulsa to unload it and there is a truck blocking my whole unit about 6 inches from the door so there was absolutely no way to get into it, having to drive all the way back up there now just to unload my truck finally. Way to many trucks and not enough room for them to park them so they are blocking tons of units, not only mine was blocked
Austin R | First ImpressionsI tried to do online check and avoid the many people but could not do that. The code said good but doors required a card for entry and doing online I has no code. I did not access and I left unhappy and disappointed. The process sucked and was confusing and never again.
Joy H | Online Move InRental fees are too expensive per month. Had to sale things I was happy to own in order to rid the storage costs. 105 per month for 5'x10' of space. Ridiculous
Matthew H | Overall ExperienceStaff is always very helpful!
NEIL C | First ImpressionsI didn't get any info about the facility not did I get the correct storage building. I was charged more than I had on my reservation.
Rachel R | First ImpressionsThe guys where really nice I really appreciate uhaul for being friendly
Takisha C | First ImpressionsThe staff was amazing!!
Margaret W | First Impressions5 stars across the board! Only thing to make the experience better would be for uhaul personnel to perform the physical labor of placing my items in storage.
Samuel D | Online Move InEverything was stolen out of my storage unit. Does your employees round daily on the premises because I was notified 2 days AFTER (1/13/22). And considering all of the facts, this burglary looks like an inside job. Either a present employee or a past one.
REAGAN T | Overall ExperienceLove their respect and courtesy of the customers as employees.
Aletha W | First ImpressionsDavid helped us a lot after our unit got broke into he had no problem at all helping us with the bill and giving us a great discount on a truck to move our stuff out and into our new home!!
Jake W | First ImpressionsU-Hauls late fee schedule violates the norms of decency. In my case I was out of town on a business trip. You charged me $30 late fee on a $129 invoice that was 20 days late. This figures out to about 445 per cent per annum. Usery rates by any definition. I called the manager to discuss this but he did not return my call. With our two companies in Arizona and California we have done tens of thousands of dollars per year with U-Haul. I have instructed our managers not to business with U-Haul at any of our locations in the future. J. Logan
Jim L | Overall ExperienceMuchas gracias por el exelente servicio
SERGIO D | First ImpressionsI do not recall the name of the team member who helped me get checked in, but he was very. Imformative about answering any questions I had. Also went above and beyond explaining procedure of accessing the building via. Max security card.
Jonathon T | First ImpressionsThe staff was excellent to work with I have multiple u- boxes in storage here so I’ve dealt with staff on several occasions and they are always great.
Lawrence R | Overall ExperienceMy experience has always been amazing.
Bobby H | First ImpressionsGreat service!
Jo H | First ImpressionsLock was left on the storage could not get in touch with anyone in enough time to get all moved in!
robyn w | First ImpressionsAwesome place and great service
JUAN s | Overall ExperienceThere was a flood outside our unit. We were told when we set up storage by the older lady that works there that there is NO insurance on storage units and we were not able to put insurance on our unit. All my pictures of my kids were ruined and U-Haul told us if we had insurance that they would have covered our damages. That lady is sooo rude Everytime I come in and lied to me and my family. I refuse to come into the store anymore. You can't get pictures back, thanks. Also the lady said we had 24/7 storage access, so we had a fully loaded uhaul truck to load into the storage we rented and got there and it said storage hours on Sunday close early, so we couldnt even access our storage to unload, had to have the truck an extra day, had to sleep inside truck so none would steal it or our belongings because of your worker LIEING! I almost lost my job. You all should be ASHAMED of yourselves and your POOR customer service. Try treating customers like you would want someone treating your own family!
randall c | Overall ExperienceEverything went well but the door to the air conditioned storage area did not work for some time (stayed open). I would use U-Haul storage again!
Ernesto V | Overall ExperienceDavid and staff are great! They were always so helpful and went out of their way to help our move easier.
jennifer w | Overall ExperienceThe owner himself was at the desk and could not have been more helpful. I almost don’t want to say good things in case we need an extra unit and they become full.
Todd J | First Impressionsvery helpful and accommodating for my last minute needs. thank you
Marla W | Overall ExperienceHave always been very nice and helpful, very friendly.
Marva W | First ImpressionsAs far as the staff, they were super friendly and helpful. Other than that, I was highly disappointed with the facility. First, I had the climate controlled units (a total of 5). I've been in a few times and noticed the temperature in there to be very hot for being climate controlled. My dad and I started to move my stuff out on Friday, June 18, and it was around 90 in the area where my units were located. It was nicer to work outside with the breeze than work inside. I've had UHaul storage places in Texas that the climate controlled units were kept around 75-78, so it was nice to move in and out. So the biggest complaint is the climate controlled units are not worth the money here. If I need more, I'll go elsewhere. Secondly, at one point, the automatic opening doors stopped working at one point, so myself, my dad, and 2 ladies got locked in. I tried calling the office, but got voicemail. We almost went out the fire exit because we were all getting really hot and couldn't get in touch with anyone to let us out. Eventually my dad was able to get it opened. If I was looking for an outdoor unit, I might come back here, but I won't ever be back for climate controlled. It was a waste of money and time. I wouldn't recommend using this location. I would rather have my storage experience be more about what I pay for (my storage units) than friendly staff.
Stephen D | Overall ExperienceThanks for all the help and friendly service.
DONALD S | Overall ExperienceAppreciated getting 1 month free after renting a moving truck from UHaul. But if my unit had been located inside rather than outside, it would have been extremely inconvenient to not be able to get into my unit after 10pm. Also didn’t appreciate trucks being parked in front of my unit when I needed access after 7pm.
MICHELE K | Overall ExperienceGreat people & service. Much Thanks 👍
Paul S | Overall ExperienceGreat
HUENENE H | First ImpressionsThe broken water pipe and the way it was handled was a main reason to move out. I realize U-Haul did not deliberately cause the problem but trashing my goods with no consideration for the loss was not good. At least I was given a replacement lock for the one cut off when I couldn't make a 700 mile trip in the time allocated to clean/empty my bin. Up until this loss the rating would have been 4 or 5.stars.
Robert C | Overall ExperienceYou have a great staff at this location.
JL K | Overall ExperienceThank you for the good service and support with our storage!
mary r | Overall ExperienceUninterested staff every time I went into the office, unfriendly and quite friendly appeared to hate their job. Always busy and never enough staff- waiting often with too many people not distancing nor wearing masks- staff wearing theirs in their chin or not at all. Could not answer questions would say “ let me get my mgr” then he was always unavailable. Very frustrating.
Erin H | Overall ExperienceI had a billing issue and everyone from the call center to the store where very helpful and professional. There where about to resolve my problem in a timely manner.
Angela S | Overall ExperienceIt's a nice facility but I think the storage units are just a little over-priced.
DARRELL N | Overall ExperienceWas very friendly and helpful. Even clean a truck for us. I would give it 10 stars if I could.
william w | First ImpressionsSteve at the 51st and Hwy 169 store in Tulsa, OK was very friendly, courteous, and efficient.
CHES F | First ImpressionsOutstanding young lady in the office answered all my questions. Explained the process & walked me to the storage unit. Very pleased with the unit, personnel and unit. Thank you for everything!
sherry p | First ImpressionsEverything has been great until we received this notice - we HAD NOT MOVED OUT. I cannot tell you how disconcerting it was to receive this notice. We were not sure if our belongings had been stolen or what was going on. It took three phone calls before they could even find our name in the system. Then one guy called us back and said it was a mistake and our stuff was still there. Of course we drove in from out of town ourselves to verify - thankfully the locks were in place and everything still there. I realize mistakes happen but these types cause a lot of stress. I’m glad it was fixed but hope it never happens again.
WADE W | Overall ExperienceShelby was a delight to work with. You should be proud to have her as an employee of your company.
Jimmy B | Overall ExperienceThe unit I had was right by the rental return lane and it was always blocked by a truck or trailer. Every time I needed in my unit I had to have them move a piece of equipment out of my way.
Melissa A | Overall ExperienceGreat experience!
Mental H | First ImpressionsAbility to read customers, knowledge of product, attentiveness and communicated clearly.
LISA M | First ImpressionsStaff that rented to us was exceptionally helpful!
JAN E | First ImpressionsVery helpful staff Thank you
leah b | First ImpressionsI had trusted the facility to be secure with cameras and monitored access and placed decades of my irreplaceable photos, documentation of military service, coin collection materials, a small heavy safe with coins, camping items and boxes of office materials and financial records for years plus much more. U-Haul advertises its locks as great security BUT the thieves wiped me out despite this lauded and false security. Came through the locked door with the "great" lock. Cameras were apparently useless..
ROLAND F | Overall ExperienceCars and trucks blocking drives and exits. Trash and old tires in drive isles When I started my rental the counter woman was rude and short tempered. My unit had trash in it . I set the trash in the drive isle and 3 weeks later it was still in the drive isle . Overhead door very difficult to raise . Slide locking mechanism very difficult to open my wife could not open it. Overall poor facilities.
Al A | Overall ExperienceWe'll be using again when needed.
Andrew E | Overall ExperienceThe only thing I could see that might make the experience 6-star is on the indoor storage entrance. It would help greatly that the ramp to the inside was stretched out further. Making getting inside the storage facility easier when you have heavier things to store.
Matthew H | First ImpressionsThe Manager David responded well to an issue I had He provided several solutions which I was pleased with He also checked periodically to make sure everything was going good. The staff weather in the store or seeing them working around the facility were friendly some greeted by a hello or wave or friendly gesture smile etc. The facility in or out were kept up and loved the cleaning lady always happy and constantly cleaning whenever I saw her. I liked the extra security measures in addition to your locks, swiping in and out , the lighting , and even the ear piercing alarm when it went off occasionally. It was a bit pricey for me but the cleanliness and security made it worth it. I would recommend this Uhaul facility at 51st and Hwy 169 to family and friends.
Hazel P | Overall ExperienceYour staff is rude in all three locations I visited. They all acted like they were doing me a big favor just to let me speak with them. I am the client not the tax collector. I am paying you money not collecting money. Your staff needs a lesson in common customer service. The unit I rented had not been cleaned out and there was trash and debris still in the storage room. The only polite person on the site was the courteous young man that accepted the rental van. My son worked at your location many years ago during his sophomore year of college. He told me on many occasions how rude your staff was . I have witnessed this firsthand now. I will not in good consciences recommend your location to anyone.
Al A | First ImpressionsVery good facility. Staff was generally friendly and helpful depending upon who was working. We did have recurring issues with the card access but the staff worked with us every time to resolve it. Would definitely rent a storage unit here again.
HILTI- J | Overall ExperienceMy experience at this facility was the worse. I wouldn’t recommend this place to no one. My things were stolen out of my storage and I was not notified of this happening. The worse experience ever.
Chonte B | Overall ExperienceThank you to David the GM he has been very helpful!
Aleyia S | Overall ExperienceRented for four years and never had to worry about my things. Appreciated the customer service when needed. Easy payment method on user-friendly website.
SONIA M | Overall ExperienceAny time I went into the office/store, there was always a line and never enough employees to help out. (The last time I left and went to Home Depot to buy boxes.) They were lined up to the door and only one person helping customers. Other three people were trying to find out what was wrong with something. Help your customers first.
CINDY S | Overall ExperienceI CAN SAY THE STAFF WAS FRIENDLY EXPLAINED EVERY THING I NEEDED TO KNOW THANK U AGAIN
constance c | Overall ExperienceThe people there are very nice and helped me with all of my needs
David G | First ImpressionsReservation confirmed however at check in reservation could not be located. After creating new reservation the old one suddenly appeared. The wrong credit card was charged for billing. Terrible
Tamytrea C | First Impressionswhile my oldest son was sleeping It rained in the uhaul and got all over him. He woke up to his head being wet. Also the motor sounded like it had a miss in it making it burn more gas.
Roland B | First ImpressionsGood service
Ronald H | First ImpressionsNone
DAN W | Overall ExperienceMold grew on furniture in one of my units
Tawny S | Overall ExperienceThe storage was cleaned up and the elevator helped me a lot.
KEMI A | Overall ExperienceSpent almost 2 hours trying to get help because we couldn't access our storage. We have a full truck we need to unload so we can load remaining items. We need to be out bt noon today.
Corissa H | First ImpressionsThe equipment was great! Even through the terrific snow storm we had to endure thanks guys!!
Alberto S | First ImpressionsMy storage unit was infested with rodents. Their urine and feces were on everything I own. Several boxes of bedding and towels were completely ruined. Everything else had to be sterilized.
Nicholas D | Overall ExperienceThis is our second time to rent in the climate controlled storage unit because our first experience was great and we were so happy with the staff and cleanliness of this location.
Gary E | First ImpressionsAlways helpful and friendly
monique h | Overall ExperienceDavid Hays is one of the best General Manager’s I have ever known. Always quick and ready to address any concerns I had when moving or storing my personal belongings and his staff is fabulous.
SALLY B | Overall ExperienceWish the hours were longer so i could have gotten things after i got off my job. But the customer service was exceptional and i was so happy with the way i was treated.
Erin C | Overall ExperienceI am extremely satisfied people here very friendly they went above and beyond to help me. I can't say enough thank you
Drew M | First ImpressionsVery clean location, very friendly and helpful employees.
Derek H | First ImpressionsGreat storage facility!
DAVID D | Overall ExperienceGreat place
evelyn l | Overall ExperienceGreat place
Owen G | Overall ExperienceWould put 5 stars and call it excellent but one thing.Got a letter saying I was overdue and was being charged $15 where I made sure I told staff.Was given 3 day grace period after 8/22. Was out 8/23.
JASON F | Overall ExperienceDavid is very professional and courtesy!
Michael G | First ImpressionsCouldn't ask for a better group of friendly, helpful, and understanding people. They definitely went above and beyond to take care of us. Thanks Guys!!!
Mitzie M | First ImpressionsWe rented an indoor climate controlled space for almost two years. Our belongings were safe and we never had issues with bugs, rodents or humidity. Will definitely use this location again if needed.
Gary E | Overall Experiencewell-run facility. I maintained three storage units for many years and never had a problem.
JONATHAN K | Overall ExperienceOur small space was supposed to climate controlled, however, it was very hot when the sun was coming in the windows in front of our space. Not sure I'd consider it well climate controlled.
LINDA H | Overall ExperienceThe staff was extremely helpful and made everything very simple. Thank you to the entire staff.
matthew b | First ImpressionsVery good experience. Will use this facility when needed in the future.
Connie w | Overall ExperienceThank you
tyeesha w | First ImpressionsI reserved a 10x10 unit. Upon arrival, I was assigned two 5x10 units. The system was down causing significant delays. My moving anxiety was elevated. Aubrey gave good service.
Don W | First Impressionshad difficulty closing the account to do travel for my work. told me that I had to be in person to close the account. Account closing could have been accomplished without being in person.
sean m | Overall ExperienceVery kind and helpful employees
Tawny S | First ImpressionsI will use them again!
Aisha H | Overall ExperienceThe facility has been very good to me. Won’t go anywhere else.
beverly n | Overall ExperienceWonderful experience.
joyce c | Overall ExperienceMy belongings were safe and in perfect condition when I moved out of the storage unit. It was easy to access and the site was well taken care of.
Leslie R | Overall ExperienceThe service was great.
Margaret & | First ImpressionsCurteous and friendly staff
karen g | Overall ExperienceNice and helpful staff.
Justin M | Overall ExperienceUhaul was very gracious to us during a difficult time in our life - their kindness was much appreciated! Thank you - thank you - thank you!
Sharla S | Overall ExperienceEva was super friendly and helpful! She went above and beyond to make sure we had everything we needed.
tonya y | First ImpressionsVery impressive free storage for flood victims for 30 days.
greg c | First ImpressionsAshley was great and answered all my questions and concerns. I will definitely be coming back to this location for any moving or self storage needs!
RYAN D | First ImpressionsProfessional, friendly, compassionate and helpful staff.
Patricia S | Overall ExperienceI have used uhaul in the past and every time I’m treat it like I’m one of there best customer. I will used them again in my future.
Chris M | First ImpressionsVery kind staff
Tywan S | Overall ExperienceVery Friendly and helpful staff. Safe and clean facilities
Patricia H | Overall ExperienceDavid has taken care of this account from day one , He and his staff are wonderful to work with
ANTHONY C | Overall ExperienceDelivery and pick up were very efficient and professional. The staff explained the process well, gave pointers and even encouraged us in a rough situation.
Tamra B | Overall ExperienceAlways use this location for all of my local storage and moving services thanks for the continued great experience and prices
Cree A | Overall ExperienceVery helpful
tammy B | Overall Experienceok
john o | Overall ExperienceNice
BRAD O | First ImpressionsGreat customer service
lara t | First ImpressionsClimate control is wonderful, not a single bug or mouse anywhere at the facility anytime in the year I was there. Would use again when I need it again.
Norm M | Overall ExperienceStaff was great, friendly and very helpful.
vanessa m | First Impressions1
ronald c | First ImpressionsThe monthly cost increaed at a rate of several times inflation. This was the exact opposite of making me feel like a valued customer for the 8 years I had the storage.
WILL G | Overall ExperienceJust want to say Candace was very helpful all the times I have used your services. I have used uhaul from this location 4x or more and she given excellent customer service. She is great
RICK O | Overall ExperienceGreat staff
Loretta M | Overall ExperienceI never went to the facility where my pods were stored. Jodi was a great help and took care of me and my things.
Melissa P | Overall ExperienceGood storage experience.
JEFFREY M | Overall ExperienceThank you.
James P | Overall ExperienceNone
Madilyn D | Overall ExperienceStaff answers questions, and solves issues without needing the manager...
Norm M | Overall ExperienceI truly appreciate you kindness, understanding, and help! Thank you!
Tenaye B | Overall ExperienceAlways our go to for great service with quick easy access and excellent staff!
TRACY O | Overall Experienceeverything was great
Brian T | Overall ExperienceUsed them for 10 years. Never had a problem.
LORENZER H | Overall ExperienceI normally rent here all the time, but this time was a mess. I 1st reserved a 26' truck but called to change it to a 17' truck. I get there the day to move and received a 15' truck and every was sold
Shawnta H | ReservationAlways have a good experience here.
SHAUN R | Overall ExperienceStaff was extremely helpful and accommodating. Would rent here again over the 11th and memorial location.
Trey R | Overall ExperienceGreat customer service. Your staff needs to be the trainers for company they are the best
JAMES H | Overall ExperienceFrom the GM David to the staff...they were always professional and willing to accommodate. Thank you!!!
ACOSTA S | Overall ExperienceKandace went out of her way to help me during my transition to the area. Her customer service mindset and willingness to help is second to none! I would recommend this location to anyone.
eric o | Overall ExperienceStaff very helpful and customer services was well above average.
Samuel H | Overall ExperienceConveniently located off of highway 169. Very professional and very secure.
TODD R | Overall Experiencea lot of the staff was friendly, but one man in particular was not. When I tried to retrieve something that he could not find, he rolled his eyes at my persistence. The next employee found it.
DAEVA B | Overall Experience