Customer Reviews for U-Haul Moving & Storage at 36th St

2,786 reviews

2460 NW 36th St   Miami, FL 33142
(E Of 27th Av)

(305) 634-0673

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(305) 634-0673

2460 NW 36th St
Miami, FL 33142
(E Of 27th Av)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

hiran was a very respectful and helpful young man he explain to me with very good details how to put the car on so I can make it safe I love his work ethic

jasmine B. 
Rating:
1.0

Total disaster raggedy old van had roaches and door wasn't able to be closed completely … horrible

Jeremiah M. 
Rating:
1.0

My reservation which I reserved days prior was alter and modified without my consent redirected me upon arrival even though it was several vehicles there on (the day of and afterwards) to another location on 79th street and 29th Ave. a third party dealer for an unsafe vehicle which put me and my family lives jeopardy!! Let’s be clear the manager (she) on 36 street offer a small unit to compensate me for the unsafeness of a vehicle, that should’ve never been on the road due to all the issues it had also I was out of the storage unit by 2/29/2024 And I have pictures!!! I suffer with back pains health issues etc. Miami Dade County worker out on medical leave….. And I have never experienced customer service like this in 32 years!!!

MONICA S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MAXIMO R. 
Rating:
5.0

All people in the office very nice

Francisco ramon R. 
Rating:
5.0

Staff was friendly and helpful.

Jaime T. 
Rating:
2.0

I got $20 extra for leaving the trailer wrong parked

Jacobo H. 
Rating:
5.0

Customer did not leave a comment.

Andy C. 
Rating:
5.0

Customer did not leave a comment.

Luis F. 
Rating:
5.0

Customer did not leave a comment.

Dwight M. 
Rating:
5.0

parking for pickup equipment , the entrance is close and is too dangerous on the 36 st, no parking outside

Rene T. 
Rating:
5.0

It was good like it was

George H. 
Rating:
5.0

it was my second time to rent at this location and it was great -I will only rent at this U -haul location

Wulf T. 
Rating:
5.0

Everyone at this location was very helpful and professional. Thank you.

Gilbert A. 
Rating:
5.0

This location doesn't require any improvements. The manager for this location runs a tight ship and her team are always on point, at least with my experience with this location. This location makes uhaul look good.

Daniel R. 
Rating:
5.0

Customer did not leave a comment.

Nathanial F. 
Rating:
4.0

Customer did not leave a comment.

Linda S. 
Rating:
5.0

Customer did not leave a comment.

Rafael R. 
Rating:
5.0

Very professional people Was very thorough Walked me through everything

Andrea B.  |  First Impressions 
Rating:
5.0

The Manager ( a nice Lady ) and the people working there where welcoming and friendly -I will rent again there

Wulf T. 
Rating:
5.0

Customer did not leave a comment.

Pablo D. 
Rating:
5.0

Customer did not leave a comment.

Guillermo G. 
Rating:
5.0

Best location in Miami! Very efficient and friendly staff

Aladino R. 
Rating:
5.0

Customer did not leave a comment.

Chris P. 
Rating:
4.0

Need to improve service on customer with reservations.

CARLOS P. 
Rating:
5.0

Everyone is so friendly and helpful!

Lakisha H. 
Rating:
5.0

Customer did not leave a comment.

MAURICIO L. 
Rating:
5.0

Best service ever.

LEONARDO S. 
Rating:
5.0

Excellent service by all employees

HERIBERTO M. 
Rating:
5.0

Customer did not leave a comment.

Aladino R. 
Rating:
1.0

The only thing that was okay seemed to be the security features. The access wasn’t great and the location was awful… Having to take boxes on a cart from outside then down a long hallway, then downstairs and around the corner then back upstairs was terrible. Storage facilities should have easy access to storage units from the outside. I didn’t enjoy this experience at all! I would give it a 1 out of 5. I couldn’t even get an appropriate parking spot. I had to park down the street and worry about getting the car towed… Very small parking lot!

Keondra M.  |  First Impressions 
Rating:
4.0

I need a unit with longer hours.

MARIA V.  |  First Impressions 
Rating:
5.0

Wonderful customer service, great clean equipment

Soledad R. 
Rating:
5.0

Better check the vehicles, inside & out. The service at the counter was truly very good and attentive.

CARLOS P. 
Rating:
5.0

Customer did not leave a comment.

Santiago M. 
Rating:
5.0

Wonderful UHaul

DYLAN C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alvaro D. 
Rating:
5.0

Customer did not leave a comment.

Ana I. 
Rating:
5.0

Customer did not leave a comment.

jose G. 
Rating:
5.0

Customer did not leave a comment.

Juan R. 
Rating:
5.0

Helpful and polite kids at this location. The dropp off was fast. Great costumer service. Thank you.

Zilanda D. 
Rating:
1.0

When I arrived I was notified that my rental had been given away and there were ZERO cars available. The only vehicle offered to me was one that I was told required a $1,000.00 deposit, with almost zero information given. As a result I had to find another u haul store 25 minutes away. Horrible experience

Andrew B. 
Rating:
1.0

Deje algo en el camión entrene a recoger el recibo no encontré mis audífonos

Vilian G. 
Rating:
5.0

Customer did not leave a comment.

TYNESE M. 
Rating:
5.0

Beri gut

German Z. 
Rating:
5.0

Todo esta bien 👍

Rubier O. 
Rating:
1.0

I'm not the type of person to write reviews but I had to do it today. I received a call from uhaul dispatch this morning that the trailer I rented at a U-Haul location was not available and she provided a new location. The U-Haul dispatcher was very friendly. She even went out of her way and left the trailer at the $29.95. So when I arrived at that location to pick up the trailer first thing they told me you have to park outside. Outside mini the street. So I walk into the office to pick up the trailer. The manager said someone will be right with me. So throughout the transaction process with the individual that's taken care of me. I tell him that the U-Haul dispatcher told me that she was going to leave the trailer with the ramp at the 29.95 price. So that's when the female manager tells me the U-Haul dispatcher has no control over my U-Haul I set my prices. I said okay. So throughout the transaction then she tells me and you must bring the U-Haul trailer back at this location with an authority. It was too early in the morning to confront her and tell her that she has no customer service experience whatsoever. The individual that was helping me p was more professional than her. So I pick up the trailer and take off. After I completed my job with the trailer. I go back to U-Haul location I'll pull in and tell the individual outside if I can go inside and use the bathroom. He tells me- I need to unhitch and then you need to park outside before you use the bathroom. I've been in business for 24 years and have been renting from U-Haul for over 18 years. You will never see a bad review from other locations in my record. I devote my business to providing the utmost customer service experience with a WOW affect. My employees also do the same. The individuals working at this facility need to be trained with customer service starting with the manager. I will never rent from this location again. I would rather drive another 5 to 10 miles and pick up my truck or trailer at another location. Thank you Miami Furniture Assembly Svcs LLC Walter Renesto

Walter R. 
Rating:
5.0

I still not clear about how much money I paid No mails

Jose C. 
Rating:
5.0

Nothing👍

BEVERLY R. 
Rating:
5.0

Customer did not leave a comment.

Marilyn P. 
Rating:
5.0

I am very happy with the service,also the manager and all the staff are very professional.

gueirlmo G. 
Rating:
5.0

Flawless, from start to finish! This team goes above and beyond for their clients

Aladino R. 
Rating:
5.0

Customer did not leave a comment.

Carlos R.  |  Overall Experience 
Rating:
5.0

Menissa the manager was awesome, the rest of the crew, excellent performance, the attention was really good, but one person Dennise she need to work a little with her customer service manners, the rest I can't complain

ERICK M. 
Rating:
5.0

Great service

Jose L. 
Rating:
5.0

Customer did not leave a comment.

Waleska T. 
Rating:
5.0

WOW!!! Mnessa and team are always excellent and consistently improving their store and fleet. I rented a truck and it was brand spanking new!! It had only 2800 miles on it total!! It was super clean, and fancy inside for a truck with LCD display, a little TV type screen in there and all that stuf!!. I'm in it like, dang this is newest vehicle I've ever drove in my life....and it's a U-Haul!! LoL

michael R. 
Rating:
5.0

Customer did not leave a comment.

MARLON N. 
Rating:
5.0

Customer did not leave a comment.

NATASHA G. 
Rating:
4.0

Friendly customer care, however I had scheduled a 10x10 storage, but when I arrived it wasn't available, so they gave me a smaller one and I had some problems stowing everything.

Fernando A. 
Rating:
5.0

Great customer service and staff. clean place, I booked my uhaul online, got there, and was served in a timely matter.

Odalys M. 
Rating:
5.0

Customer did not leave a comment.

FREDI G.  |  First Impressions 
Rating:
4.0

A/C on 26 foot not working

RENE G. 
Rating:
5.0

No complaint

PHILLIP J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MAYKOL M. 
Rating:
5.0

Amazing experience!

Giulia T. 
Rating:
5.0

Keep up the excellent work a great team

Chi L. 
Rating:
5.0

Excellent Customer Service! Super Professional GM, the Staff is very nice and helpful.

Jaclyn B. 
Rating:
5.0

Customer did not leave a comment.

Larry G. 
Rating:
5.0

Customer did not leave a comment.

Frank M. 
Rating:
4.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

I have been to several U Haul Renta locations , but this location is the BEST! I made reservations and my truck was ready, cleaned, gased up, customer service was awesome! Processing time was about 10 minutes! I recommend this location to everyone, you will not be disappointed!

Gloria J. 
Rating:
5.0

Customer did not leave a comment.

Felix S. 
Rating:
3.0

U-Haul was very smelly & the visor had something that look like mold

Leihona E. 
Rating:
5.0

All of the staff is wonderful and went above and beyond. My favorite standouts are Menissa and Jose.

Donette M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eduardo C. 
Rating:
5.0

Customer did not leave a comment.

Odalys M. 
Rating:
5.0

This location is excellent!! Friendly and Professional, Minessa and her team are always on point and ready to roll you out in whatever rental you need!!

michael R. 
Rating:
5.0

Always a great experience with this team

Aladino R. 
Rating:
5.0

Great customer service and professional work!

Erica C. 
Rating:
5.0

one of the best places to rent a good uhal I will return soon

Noel G. 
Rating:
5.0

Customer did not leave a comment.

Darryl M. 
Rating:
5.0

The same thing as you did for me.

Lasalle W. 
Rating:
5.0

Equipment rented were at separate locations. Would be better to make one stop.

Jaime M. 
Rating:
4.0

Customer did not leave a comment.

Sylvia T. 
Rating:
4.0

Customer did not leave a comment.

Isaac R. 
Rating:
5.0

Excellent Customer Service

HEBERTO R. 
Rating:
4.0

Customer did not leave a comment.

DEBORAH S.  |  First Impressions 
Rating:
1.0

Very un polite, and disorganized

Maikel R. 
Rating:
5.0

Customer did not leave a comment.

james B. 
Rating:
5.0

Customer did not leave a comment.

pedro C. 
Rating:
5.0

Customer did not leave a comment.

ADRIAN T. 
Rating:
5.0

Very nice people, very busy location

Andrea R. 
Rating:
3.0

Keep inventory up to date online. Over booking the miles is also inconvenient

Christina S. 
Rating:
5.0

Customer did not leave a comment.

Maria G. 
Rating:
5.0

Muy buen trato es como familiar

llineta H. 
Rating:
5.0

very nice people help a lot i'm so happy with my service

Victoria L. 
Rating:
5.0

clean trucks, my wife complained about the rental having a funny smell

Peter H. 
Rating:
1.0

I rented the equipment on Thursday September 28 in Orange City FL and on Friday September 29 I returned the equipment to UHAUL in Miami (Early afternoon like 11:00 AM). On Sunday October 1 in the afternoon I received a call from a male at this location asking me when I was going to drop off the equipment and he also advised me I was 72 Hours late on returning it which was not true even if I hadn't returned it yet. I had the equipment rented out until Sunday. The guy was very rude and told me I needed to return the equipment I told him I would call my uncle to triple check that the equipment was returned. When I called the man back he was very rude and told me that the equipment had not been returned and then kept walking away from the phone .. eventually he came back and told me that the equipment was returned and that it was just a clerical error it was never checked in properly… then he hung up on me.

mey C. 
Rating:
5.0

Customer did not leave a comment.

kenneth W. 
Rating:
5.0

Excellent service

Raynel O. 
Rating:
3.0

Customer did not leave a comment.

Louisa S. 
Rating:
5.0

Very fast and friendly service. Overall a very good experience. 💯 I would recommend this location to friends . Thank you

Luis R. 
Rating:
5.0

Customer did not leave a comment.

Hector P. 
Rating:
1.0

The manager was very rude. The customer service was really bad. When I picked up the trailer it had pieces of wood inside. It was not completely empty.

OSMAY C. 
Rating:
5.0

I had some difficulty using the mobile check in, but after calling support, luckily everything was resolved quickly. Will use this option again for a future event. Thank you all for being wonderful!

Danielle T. 
Rating:
5.0

This drop off location was fine. The problem I had was that original location 3030 NW 79th street was CLOSED. The website say's it was supposed to be open. A few of the locations that say they are OPEN do not operate on Sundays

Aki T. 
Rating:
5.0

Customer did not leave a comment.

Anselmo J. 
Rating:
5.0

Manager was very nice with me by resolving a truck I need it for longer period of time at the very last minute

ALEJANDRO C. 
Rating:
5.0

Very good. Thinking l that líving mi house.

FREDDY D. 
Rating:
5.0

Managing team is awesome.

liam a.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pavel B.  |  First Impressions 
Rating:
5.0

I felt good having my belongings in a safe and secure place with no worry at all.

Hodges B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lozan U.  |  Overall Experience 
Rating:
1.0

Ran by a bunch of kids, no customer service. No Dollie’s or carts to move your stuff from your vehicle, no parking or pull up access. Multiple code gates for 1 door?? The worst run and accessible storage I have ever been to. If I’m going to pay $180 a mo th for a box, I have many other storage facilities to choose from. This would not be the one.

Timothy B.  |  First Impressions 
Rating:
5.0

there were no carts available to carry stuff

issiac s.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Krystl R.  |  Overall Experience 
Rating:
3.0

My water mug went missing after they told me that they would keep it for me at the front desk. It would be nice to get a replacement

Meliton G.  |  Overall Experience 
Rating:
3.0

I was looking for a dolly to get my stuff inside the unit I couldn’t find and when I asked representative at office, they didn’t make sure I get one, finally I unloaded the van barehanded, without dollies… Other storages always have dollies available for customers.

JOHNSON M.  |  First Impressions 
Rating:
2.0

My stuff was stolen out from my unit and I can't claim my belongings.

RANDOLPH R.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Tim S.  |  First Impressions 
Rating:
1.0

So I got an Uber there and I had all my items in the Uber But the wan at the front desk was moving so slow literally just taking 15 to 30 minutes per person an hour an a half went by for 3 people it's like people in Miami are retarded idk..I came in with an online move in. And I ask if I can get my lock..and she just kept staring around the room. So the Uber driver ended up throwing me out of the car on the side of the road with all my stuff..it's disgusting how you can't do anything in miami without someone who really doesn't deserve the job getting in the way creating an issue and suddenly you lose your unit or like me your standing out side with all your stuff ..people could've stolen it..like whoever that little Tabatha girl is needs to be fired..

trevor f.  |  Online Move In 
Rating:
5.0

Manager was very nice and very helpful as well, I will give her a 5 star all day long !!!!!!!!!!

Barry H.  |  First Impressions 
Rating:
1.0

The storage have RATS infestation problem. I have an issue were rats were found inside my storege room. My wife was the only one dealing with the storage, she have health issues. Sinse the issue was create by them I request help from the manager. I ask if some one from the facility can help her, and they say NO, They told me she have to take out everything out by her self, inspect what was damage and them make a claim, and put everything back again. The issue was created by the facility for poor pest control practices, WHY THE CUSTOMER NEEDS TO DEAL WITH SOME ISSUE CREATED BY THE FACILITY, SPECIALY WHEN THE ONE VISITING THE FACILITY IS A WOMAN. Also some times She trying to walk from the room to the lobby to buy some supplies, and one of the employe make her go around from the outside of the facility to acsses to the customer service area. DID you call these Good Customer Service? I am not. I have to through out a lot of things, sence it was evidence of RATS escrement and orine. This was not a rent for a couple of month, I rent the facility for entire year, and it was very expense compare to some competitors that I found after I make the deal. NEXT TIME I WILL NOT RENT A STOREGE WITHOUT VERIFY COMPETITORS AND DEFINITLY NO WITH UHAUL. Sincerly Carlos A Mercado

Carlos A M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dantravia J.  |  Overall Experience 
Rating:
5.0

Este local siempre está limpio y el personal es muy calificado excelente

Karla H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dorian S.  |  First Impressions 
Rating:
5.0

No me recuerdo el nombre de la muchacha que trabajo el Sabado 8 de Octubre por la mañana fue maravillosa.

santos g.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Virginia W.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

DAVIAN M.  |  First Impressions 
Rating:
5.0

Gracias por sus servicio y la amabilidad de servirnos gracias

RUPPERTO R.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Rene J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tina c.  |  Overall Experience 
Rating:
5.0

Muy bien todo y conveniente el acceso a las instalaciones

Ricardo C.  |  Overall Experience 
Rating:
5.0

El personal de servicio son excelentes siempre ayudando en todo

omar d.  |  Overall Experience 
Rating:
5.0

Thanks for everything Y’all the best

michelle b.  |  Overall Experience 
Rating:
5.0

The staff was great and l never had any issues.

DEBORAH P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lazara B.  |  Overall Experience 
Rating:
5.0

Thanks guy good service

glenda w.  |  Overall Experience 
Rating:
5.0

Very helpful staff.

Scott H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHEIMA K.  |  Overall Experience 
Rating:
5.0

The owner was very nice and well-mannered.

CHEIMA K.  |  First Impressions 
Rating:
5.0

Personal is excelente

glenda w.  |  First Impressions 
Rating:
4.0

To Clarify a few things, first the young lady who attended to us was not very informed on all the storage protocols of the facility, like the Uhaul rep in Tampa who provided insight on all the offers, once I pick up my truck. Their a corporate facility and they offered certain deals and I was told most corporate facility should also honor the same deal. Was willing to pay for the entire year, but was not given any incentive to do so. Now the two young gentlemen upon my return of the truck were more helpful.

KIRK G.  |  First Impressions 
Rating:
3.0

They charge me a late fee and send a reminder o f the late fee but not when the due date was closed how convenient. So I found a new storage and cheaper near the area and brand new facility. And I was informed if I wanted automatic payment which at U-haul they never offered, And their prices are extremely high I only used them for 1 month because that was the only storage available.

KARLA G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

donald h.  |  Overall Experience 
Rating:
1.0

Por lo menos el almacenamiento de la 36 st no se lo recomiendo a nadie otro si pero ese no

LILAINE B.  |  Overall Experience 
Rating:
3.0

We checked in and 10 minutes later checked out. The storage unit area smelled very musty. The unit we were provided had no access availability for our DJ equipment we NEEDED to store. Extremely tight corner to a very narrow hallway. Doubtful a large dresser could make the corner. We immediately knew the unit would not work. The person working with us had absolutely no knowledge of anything that was storage unit related.

Lissa O.  |  First Impressions 
Rating:
5.0

Unlike other locations I didn’t have to worry about not getting a unit after I called ahead

PHILLIP J.  |  First Impressions 
Rating:
5.0

I love the staff you have there now Mr Greeg, Bryant, Adam, Tanya, Denise, and so on, because they're always polite with me patient very considerate very well spoken and respectful and I love that place & the staff who works in it. So everyone be blessed 🙏🏽until I see you again 😃😇.....

ANGELA G.  |  First Impressions 
Rating:
5.0

simple excellent help fully gentleman at office attendance

ROBERTO M.  |  First Impressions 
Rating:
1.0

Malisisimo y muy mal trato no te ayuda y hablan en muy mala forma

LILAINE B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Genoveva H.  |  First Impressions 
Rating:
5.0

The girl and the guy were fantastic with helping me

Artis P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carlos A M.  |  First Impressions 
Rating:
1.0

One of the staff members called my friend the N word.

HIRAN A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Giovani O.  |  Overall Experience 
Rating:
5.0

Bien 👍.

Rosa g.  |  First Impressions 
Rating:
3.0

There were roaches in the storage unit when we opened it.

Sana A.  |  Overall Experience 
Rating:
5.0

la mejor atención al cliente la tiene.ese personal muy atentos y amables ...

fidel p.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jorge C.  |  First Impressions 
Rating:
4.0

None.

Soskia P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jermaine W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joann B.  |  Overall Experience 
Rating:
2.0

Parking is terrible. 2nd floor storage depends on a dock ladder, which is terrible if you need to store heavy items

Luciano P.  |  Overall Experience 
Rating:
5.0

Excelente servicio de todas las personas

Alejandro S.  |  Overall Experience 
Rating:
4.0

Todo estuvo bien lo único malo que el almacén tenia ratones

Yanier S.  |  First Impressions 
Rating:
4.0

The staff are super nice 👍 the manager gregg is awesome and humane really easy to identify with! Thank you so much!

Claudia I.  |  Overall Experience 
Rating:
5.0

Very good team there

Alejandro S.  |  First Impressions 
Rating:
5.0

The manager Greg was very friendly and helpful throughout my entire time at uhaul. I really appreciate everybody at the 36st Miami location.

David H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eduardo C.  |  First Impressions 
Rating:
5.0

me atendieron muy bien

PEDRO A.  |  First Impressions 
Rating:
5.0

Everyone is very helpful and courteous.

Linda P.  |  First Impressions 
Rating:
5.0

The staffs there are very helpful and friendly.

Diane G.  |  Overall Experience 
Rating:
2.0

mice got to my stuff

Eleida D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dorothy M.  |  Overall Experience 
Rating:
5.0

Thank you for your service.

Joaquin S.  |  Overall Experience 
Rating:
5.0

Menissa was excellent!!

Adriana R.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Ezequiel B.  |  Overall Experience 
Rating:
5.0

Staff was amazing

APRIL M.  |  Overall Experience 
Rating:
5.0

Excellent Team Work

Carlos B.  |  Overall Experience 
Rating:
5.0

Thanks. I enjoyed my uhaul journey and I will come again.

OLLIE B.  |  Overall Experience 
Rating:
5.0

The staff was always helpful and friendly and went out of their way to make sure I felt welcome and appreciated. Anytime I needed help whether to find a locksmith, needing to dump trash, or questions about my storage price I didn't have a problem. This location is also very good in that in case of hurricane it is least likely to flood.

ORCHADIA M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Faye P.  |  Overall Experience 
Rating:
5.0

Good

Andreina R.  |  Overall Experience 
Rating:
5.0

Everyone helped me especially when they knew I had Disabilities. I appreciate everything they did to make things easier for me.

Anna G.  |  Overall Experience 
Rating:
5.0

Everyone was very kind and the facility is clean. Staff is very helpful and please communicate with the staff they know how to help with the storage and vehicle. Staff is professional

desiree b.  |  First Impressions 
Rating:
5.0

The service in this place is excellent!

alex h.  |  Overall Experience 
Rating:
5.0

The two girls that took care of me were excellent. The one that helped me to put away my itemswas so sweet and so nice and she deserves a raise. I have back problems and she was just so wonderful!

alex h.  |  First Impressions 
Rating:
1.0

Alejandro Rodriguez at the facility in Miami was AWFUL! it took him an hour for us to return truck, was rude, cussed in front of us and said bad things about uhaul, tried to make me pay for free stora

Krista G.  |  First Impressions 
Rating:
1.0

Always a problem. Incompetent& RUDE staff. Move out date was the 18th spoke to rep and was told I was ready to go, yet I got calls.U-Haul is a joke. Wouldn’t recommend ot even to my worse enemy.

Jacqueline D.  |  Overall Experience 
Rating:
5.0

Everyone at this facility was top notch. The GM Hector runs a tight ship. They made my move very easy and helped in all aspects. I'm very grateful.

Hakim A.  |  First Impressions 
Rating:
5.0

The person was great and very helpful

Bessy H.  |  First Impressions 
Rating:
5.0

Excellent staff and professionalism!

Edward B.  |  Overall Experience 
Rating:
5.0

Everything was great

Orlando A.  |  Overall Experience 
Rating:
2.0

I had several issues and my car was totaled due to Uhal. I sent several messages to director with no response. Management is nasty and loss a large number of customer like myself that don't want to

angela b.  |  Overall Experience 
Rating:
5.0

Me gustó porque un sitio limpio y con aire acondicionado lo único que el precio está un poco harto

Julixa G.  |  Reservation 
Rating:
1.0

Poor customer service

LUCY L.  |  Reservation 
Rating:
1.0

My worst experience. It was a nightmare. I would never recommend uhaul.

LUCY L.  |  Reservation 
Rating:
5.0

GREAT SERVICE AND DEALS

AHMED C.  |  Overall Experience 
Rating:
1.0

I’m not recommending this place to anyone, I pay for the whole month on agoust 12 and two day ago I picked up all my stuff and I leaves the keys in the office they told me that they can’t return my mo

omar p.  |  Overall Experience 
Rating:
5.0

The staff was very helpful and attentive to our needs

Dantravia J.  |  Reservation 
No reviews have been submitted for this location.

Additional Services at this Location

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