Difficult to find. No street number on the store. But the gentleman behind the counter was friendly and helpful.
Jette S
Customer Reviews for Gazzalis Express
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Good customer service.
MUKHTARR MSketchy parking lot full of trash and homeless people. No cell reception, impossible to check in out out trucks, no key drop, business not open during drop off hours.
Matthew NFirst location in Berkeley was closed an hour early before my pick up time. 2nd location had no markers. Hard to find. Truck was dirty with check engine light on. Charged more than quoted. Will probably use a different truck rental in the summer
Brennan BEasy and convenient.
Patricia LThe location was not open. There was no clear guidance after spending 40 minutes on the phone trying to find a lock box that did not exist. I was asked to bring my U-Haul keys back tomorrow. I would like a significant refund as I spent 45 minutes for what should’ve been a five minute drop off and I have to spend I didn’t get to call Rose and Jack an hour of my time tomorrow to bring the U-Haul key to the business. I have to leave work early. This has been horrible experience.
Jay M