Customer Reviews for U-Haul Moving & Storage Of Lake Wales

2,477 reviews

24789 US Hwy 27 N   Lake Wales, FL 33859
(South of Cypress Garden Blvd on Hwy 27 N, North of Home Depot East side of HWY 27)

(863) 439-4773

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(863) 439-4773

24789 US Hwy 27 N
Lake Wales, FL 33859
(South of Cypress Garden Blvd on Hwy 27 N, North of Home Depot East side of HWY 27)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Manager and staff very helpfully and courtesy we every customers at this location.

Jose A Guadalupe Caquias  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Carlos Nieves 
Rating:
5.0

Best customer service all the way around. From renting a U-Haul or storage unit. The staff always went above and beyond. Bathroom was always kept clean.

CHRISTOPHER LEWIS  |  Overall Experience 
Rating:
5.0

Your trailer hitch has no capacity for attaching a lock. Every trailer i own (boat, Utility etc.) has the ability to secure the hitch with a lock. This improves security (anti theft) and saftey, (helps eliminate trailer from coming detached from the ball). When replenishing your inventory with new trailers this issue should be addressed.

MARK KRAEMER 
Rating:
5.0

Nice facility, very helpful, always has what I need.

Richard Martin  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Radames Santiago 
Rating:
3.0

When do we get the deposit back ?

Tyre Hudson 
Rating:
4.0

Customer did not leave a comment.

Raymond Redner 
Rating:
5.0

No hassles -in and out with no issues. Use the app makes it even easier!

Randal Michalko 
Rating:
5.0

Customer did not leave a comment.

DANIEL GARCIA CABRERA  |  Overall Experience 
Rating:
5.0

We just relocated from North Carolina and dropping off a 26’ truck, car trailer and an enclosed trailer was so easy at this location. The two employees that my husband and I interacted with were very knowledgeable, professional and nice. We would recommend this business!

PAMELA MONTINI  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bill Lampley  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Norma Campbell 
Rating:
5.0

Customer did not leave a comment.

Keena Everett 
Rating:
5.0

Staff on duty was outstanding and helpfully during our process for the storage and truck rentals

Jose A Guadalupe Caquias  |  Online Move In 
Rating:
4.0

More parking in front of store. When I arrived at 8:00 am to pick up the trailer there was no place to park, I had to wait for another customer to come out. During high customer traffic times early in the morning I recommend opening the gate so cars are not blocking the entrance way.

Robert Crosby 
Rating:
5.0

Everything went well. Speedy courteous check in.

Scott Davis 
Rating:
4.0

Did not receive a return confirmation

Virgil gayheart 
Rating:
5.0

Customer did not leave a comment.

victor young 
Rating:
5.0

Customer did not leave a comment.

victoria parker 
Rating:
5.0

Customer did not leave a comment.

Sandra Frater  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LEROY MARTINSON 
Rating:
5.0

Customer did not leave a comment.

Zavion Pacheco 
Rating:
5.0

Great fast service from this location… lady in office was very helpful but was very busy just by herself but she did best she could trying to help all her customers… would recommend

maria cobarrubio  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shari Melvin 
Rating:
5.0

You don’t have to do anything. Ms. Tina runs a tight ship at the Lake Wales U-Haul.

Christopher Cundiff 
Rating:
5.0

Customer did not leave a comment.

mary horner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christine Leddy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Douglas Zellman 
Rating:
4.0

Good service - improve available parking for people picking up and dropping off drivers for rental vehicles

Joseph Burket 
Rating:
5.0

Very greatful to this location for letting us leave our car there while we used their truck. That was a tremendous help for us.

Glen Weaver 
Rating:
4.0

More parking, if one could find the room.

robert wold 
Rating:
4.0

Had to wait for a representative when I arrived in the office over 10 mins. I had to walk around to find and ask someone to help me with my reservation.

John Ruiz 
Rating:
4.0

Customer did not leave a comment.

Ann-Marie Bastiani 
Rating:
5.0

Always taken care of at this location.

Tim Boone 
Rating:
5.0

Understaffed. Very tight space.

Kevin Daleiden 
Rating:
5.0

Customer did not leave a comment.

catalina Ramos  |  First Impressions 
Rating:
5.0

Thank you for your help getting us set up with our storage locker. We appreciate your help.

Catherine ORourke  |  First Impressions 
Rating:
5.0

Awesome services

Richard Martin 
Rating:
4.0

Customer did not leave a comment.

Michael Manning 
Rating:
5.0

Customer did not leave a comment.

WILLIAM TURNER 
Rating:
5.0

Customer did not leave a comment.

tykeira tyson  |  Overall Experience 
Rating:
5.0

Very super very good lady she was very sweet very helpful I enjoyed talking to her and having her helping us god bless her

JOSE RIVERA VAZQUEZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Teresa Hayes 
Rating:
5.0

Awesome service I would recommend friends to go

Spanky Newman 
Rating:
5.0

Customer did not leave a comment.

EDWARD NUNEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JIM BELLAR  |  Overall Experience 
Rating:
5.0

The representative was very knowledgeable and very welcoming!

Steven Glenn 
Rating:
5.0

Customer did not leave a comment.

Tomeka Henry 
Rating:
5.0

Nothing, everything is perfect 👌

Jaqueline Rodriguez 
Rating:
5.0

Customer did not leave a comment.

Ariel Lopez  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

wanda fuentes 
Rating:
5.0

After 3 years in this facility my personal and cherished belongings remained safe and as good as I remembered them to be. This is a wonderful, clean and secure place for all your cherished items. I would recommend this storage to anyone asking for my suggestion. Thank you for keeping my things safe.

lonnie bachman  |  Overall Experience 
Rating:
5.0

Great job

wyman debose 
Rating:
5.0

Customer did not leave a comment.

michele ciacchella 
Rating:
5.0

Tina always takes good care of me. That is why I always go back to that location

Tim Boone 
Rating:
5.0

Customer did not leave a comment.

Garry Dutcher 
Rating:
5.0

Hands down best storage and rental place in lake wales. Staff is extremely helpful, friendly, and they know what they are doing. I’ve been here over a year and never had any issues whatsoever. If you’re looking for a safe place to store your personal belongings or valuables. This place will make you feel reassured. Overall great experience.

Jeffrey Mcdonald  |  Overall Experience 
Rating:
5.0

Good job

wyman debose 
Rating:
5.0

Great location to do business with! Staff was awesome!

Jose A Ramos 
Rating:
5.0

Extremely convenient

Gerard Schueler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

william snellen 
Rating:
5.0

Customer did not leave a comment.

peggy burgos 
Rating:
4.0

Office staff was extremely helpful! Very kind and knowledgeable. My only two issues involved the size of the storage unit and the truck that I had rented. I reserved a storage unit online and was disappointed when I arrived to find that that particular size unit was unavailable. I was able to reserve the next smaller size unit. The truck that I had rented had a horrible smell of body odor but the truck overall was extremely clean. The front end of the truck seemed to have quite a lot of play in the steering. Was hard to keep it between the lines in the air conditioner did not work at all. I would absolutely recommend this location just because of the office staff.

Stephanie Robinson 
Rating:
5.0

Tina is the best. My rental equipment is ready to go when I arrive. Return is fast. This time she had the trailer unhooked and me checked out before i could get out of my truck. Great service with a smile. Tina's is the only location I use.

JIM MCFAYDEN 
Rating:
4.0

Customer did not leave a comment.

Jim russel 
Rating:
5.0

We use the Uhaul service several times a year. Tina and Brad provide excellent customer service and we only want to work with them!

Teresa Hayes 
Rating:
5.0

Customer did not leave a comment.

MICHAEL WAYLAND 
Rating:
5.0

Thank you excellent service

Jon Marshall 
Rating:
3.0

Customer did not leave a comment.

william ledford  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William Kelly 
Rating:
4.0

A/C and power outlet didn’t work.

Rick Miles 
Rating:
5.0

excellent services

FRANCISCO milian rodriguez 
Rating:
5.0

Customer did not leave a comment.

George Gunn 
Rating:
5.0

Overall, very quick and easy rental. Thank you

ASAHEL DIAZ 
Rating:
3.0

No parking, entry is difficult, and no one is ever in office.

Maria Viamonte  |  Overall Experience 
Rating:
4.0

More appliance dollies.

Joel Martin 
Rating:
4.0

Only one person renting out uhauls, and opening gates for people who have rented space. Hopefully they have 2 people working on weekends as there was a line of people rented trucks, vans.

Dennis Hanson 
Rating:
1.0

Stop over charging for the key bc you taped the key fob to the key chain and it got stuck in the dash, it's still drivable and if you didn't tape it flat it would not have slipped thru spaces on and around the dash

Cory Pavlick 
Rating:
5.0

Customer did not leave a comment.

JANICE ROSADO MARTINEZ  |  Overall Experience 
Rating:
5.0

Everyone at u-haul was very accommodating and friendly and helpful. Would recommend this facility to anyone needing storage or truck rentals.

SANDRA GOSSELIN  |  Overall Experience 
Rating:
5.0

Very efficient staff

michel roy 
Rating:
5.0

Everything was perfect.

Jordan Carroll 
Rating:
5.0

Staff was Great, I appreciate the service.

niulka laboy 
Rating:
5.0

Customer did not leave a comment.

Susan Williamson 
Rating:
4.0

Customer did not leave a comment.

Leslie Chandler 
Rating:
2.0

The agent was not professional.

JUAN CELESTINO 
Rating:
5.0

Customer did not leave a comment.

Angie Allenfort  |  Overall Experience 
Rating:
5.0

I appreciated the clean & friendly atmosphere when we would visit our stuff. Loved all the moving merchandise we were able to get right there. Was a pleasure doing business here. Thank you all for a very pleasant experience.

JEAN JOHNSTON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

jonathan gonzalez 
Rating:
5.0

The staff was courteous and very helpful in all aspects.

Sam Cantwell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda Jonesa 
Rating:
5.0

Customer did not leave a comment.

Nicholas Burkhead 
Rating:
5.0

Customer did not leave a comment.

john farnach  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Phillip Hiser 
Rating:
5.0

Tina was excellent

Jerry Tilley 
Rating:
5.0

Customer did not leave a comment.

Shirley Nelson  |  First Impressions 
Rating:
5.0

Tina and her entire staff have been extremely helpful, understanding, informative and accommodating. They make the all the customers feel like they are the only customer U-Haul has. I'm not sure if I've ever experienced better customer service.

Lisa Sciacca 
Rating:
4.0

Too many uhaul trailers stored ion fenced area

RICHARD LEONARD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Judith Peddell 
Rating:
5.0

Customer did not leave a comment.

Zary Reveron 
Rating:
5.0

They were very easy to work with. Everything was ready for me when I arrived. The van I rented was nice & clean.

Suzanne Crowell 
Rating:
5.0

Anytime I need a truck or van, I rent it from U Haul. Always excellent service and.vehicles.

keith bonsignore 
Rating:
5.0

Customer did not leave a comment.

karvic martinez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ramon Cintron 
Rating:
4.0

I was charged for 12 moving blankets, but was only given three. I returned three, but there was a mixup that I had 12. It was straightened out, but it was an inconvenience.

Timothy Heraty 
Rating:
5.0

Customer did not leave a comment.

Anthony Allison  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

LATAVIA GAMMON  |  Overall Experience 
Rating:
5.0

The staff was personable, efficient, and very helpful!

tom freijo 
Rating:
5.0

Are truck rental was for a home project. It worked perfectly and made the day very productive.

Randall Williams 
Rating:
4.0

Customer did not leave a comment.

richard smith 
Rating:
5.0

Nice facility with professional attendant.

Guy Mancini 
Rating:
5.0

Great

yoel sierra 
Rating:
5.0

.

Richard Lee  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carl NIENOW 
Rating:
5.0

Service was so professional and did our rental in a prompt way. We were in and out considering our emergency and how quick we were out the door. Thank you God bless you all

Arnulfo Gomez 
Rating:
5.0

Quick and helpful

Brian Hughes 
Rating:
5.0

Customer did not leave a comment.

Douglas Bach 
Rating:
4.0

Customer did not leave a comment.

Magaire Pierre 
Rating:
5.0

Very convenient for drop off. Personnel were friendly and helpful. Returning truck was quick and easy.

Jeffrey Wagner 
Rating:
5.0

Head light out on low beam on 10 foot trick, upgraded to 15'

Lynnwood Yates 
Rating:
3.0

Customer did not leave a comment.

Teri Dirske 
Rating:
5.0

Customer did not leave a comment.

jose vega 
Rating:
5.0

I go a little bit further to go to this U-Haul because the staff is outstanding! I rent rather frequently because I might purchase an item or do reorganization and own a small car. I wish every U-Haul was like this one

Melissa Barfield 
Rating:
5.0

Very good. I didn’t interact much with attendant but he was courteous and fast receiving the equipment.

Jose Alicea 
Rating:
5.0

Customer did not leave a comment.

Jennifer Boyce 
Rating:
5.0

Nothing.

Matthew Schwarz 
Rating:
5.0

Customer did not leave a comment.

JEFFREY CRUZ 
Rating:
5.0

Great staff, knowlegable, friendly and extremely helpful. The bussiness is spotleessly clean and well cared for.

Wayne Prescott  |  Overall Experience 
Rating:
5.0

I have rented here before and have never had any problems. Friendly owners who know what they are doing. A rare find nowadays. I would highly recommend then.

Gary Loomis 
Rating:
5.0

Customer did not leave a comment.

Mary Williams 
Rating:
5.0

Customer did not leave a comment.

George Hefflefinger 
Rating:
4.0

The trailer with ramp we rented had very rusted hinges and would spring back up. We had to use a lot of force to make it flat so the trailer could actually be loaded. I also had to stand on the ramp to hold it down while my husband drove the golf cart on. But overall, it was still a great experience and would recommend to others.

Leanne Rivera 
Rating:
5.0

Customer did not leave a comment.

TROY BEARDSLEY 
Rating:
4.0

Vehicle was 7/8 full of full when picked up and was noted so, however it is a pain when returned and had to keep checking level while fueling. Especially when gas is $3.29 a gallon. Must also note great van with only 8,000 miles.

Douglas Lake 
Rating:
5.0

Nothing Service was Awesome great place to rent from Uhaul

Spanky Newman 
Rating:
1.0

Customer did not leave a comment.

Cory Pavlick  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pedro Ferrer  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Bridget Southerland  |  First Impressions 
Rating:
4.0

Narrow pathways with rental trucks parked in the way at the ends. Because of a truck return I would not use the facility for storage, they for the most part called me a liar about the return of the truck I rented!

Lace Waldron  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wayne Prescott  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RODNEY FIELDS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Teresa Pennybacker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dolores Haubenstricker  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

NATASHA ONEAL  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Roy Johnson  |  Online Move In 
Rating:
5.0

The staff in my heart I thank was working with me and not working with me I explain I was on fix income which my bill was do on the 25 r the 26 but anyway I get my money on the third it was nice of them to let me go to the third but the late fee was a can of whoop in the butt thanku to the staff

maria robinson  |  Overall Experience 
Rating:
5.0

My first experience with a storage facility and I was highly satisfied. It held important items for my family and myself. It was so easy going to and from whenever we needed it. Gated made it all the better. I would absolutely recommend to any and every one. The staff was helpful answered all questions. There were updates being done on the site those people were nice and very professional. All in all I will always go back if the need should arise

Jae Bumgarner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Trisha Tucker  |  First Impressions 
Rating:
5.0

Thanks

GARLAND MYERS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALEXANDRIA LISICA  |  Overall Experience 
Rating:
5.0

I had my things in this location for approximately 5 years. I always knew my unit was secure. Tina and Brad are very helpful and they are available to answer questions The previous owners were very nice and helpful as well.

Frances Wolzanski  |  Overall Experience 
Rating:
5.0

Very friendly and welcoming.

BEVERLY DINGMAN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jolene Berry  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Turner  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Bevelyn Beasley  |  Overall Experience 
Rating:
5.0

We should be allowed to use dumpsters

lashonda williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amanda Pauley  |  Overall Experience 
Rating:
5.0

Tina was super helpful, pleasant, flexible & efficient. Very customer focused. Discussed options for storage needs and possibility of climate-controlled which I prefer in FL. When dropping off trailer later in the day, Brad (?) was very helpful, knowledgeable & quick to assist. all of this was on a Saturday and you all were very busy. You still responded quickly to my activity and made me feel like I was the most important thing you had going. Thank you.

ROBERT LANE  |  First Impressions 
Rating:
5.0

The people are the most helpful people and soooooo nice . God bless and thank you…

Scott Hofner  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

edard terrell  |  Overall Experience 
Rating:
5.0

They are a great staff to work with

robert brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Florence Toney  |  Overall Experience 
Rating:
5.0

This U-Haul location has been nothing short of outstanding. The staff is amazing and the facility is clean, well lit and user friendly. Highly recommend!

Devon Ellis  |  Overall Experience 
Rating:
5.0

Very clean facility and the employees are extremely exceptional, they strive 👏 to help in everything. Thank you very much for the great service.

ERNESTO TORRES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anthony Abreu  |  First Impressions 
Rating:
5.0

Tina and her crew are the best!

JIM MCFAYDEN  |  Overall Experience 
Rating:
5.0

Staff was informative, helpful, polite, great customer service!

Randall Groves  |  First Impressions 
Rating:
5.0

No stress no confusion easy and breezy! In todays times that’s a lot! They put forth a great effort

Jae Bumgarner  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Catina Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wanda Velez   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

alysson de melo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ELAINE GONZALES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amanda Pauley  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

DAMMON CAMPBELL  |  Overall Experience 
Rating:
5.0

Staff was great

Sam Cantwell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jennifer murphy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angie Allenfort  |  First Impressions 
Rating:
5.0

Very well taken care of thank you for your services

carlos serrano  |  Overall Experience 
Rating:
5.0

Is very friendly and professional with the work

ila rogers  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DEVIN ACHESON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CANDIDO PERALTA RODRIGUEZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Janice Winkler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel Diaz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LATAVIA GAMMON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas Lewis  |  Overall Experience 
Rating:
4.0

Need more lighting. Other then that it was perfect

Debra Magnuson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HEYDIE LOZADA SIERRA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

bill testa  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAY SCHRADER  |  First Impressions 
Rating:
5.0

Tina and the others were always very friendly and helpful.

john long  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KRISTEN CHUPPE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bridgette Rappe  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARGARET PRATER  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Thomas Elsberry  |  Overall Experience 
Rating:
5.0

Tina and her staff was super great everytime I came there.

ARNETTE SKINNER  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Otilio Pagan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

constance preza  |  Overall Experience 
Rating:
5.0

Tina was very helpful and ensured we understood the policys. She fully answered our questions and eased our minds surrounding the web versus the facility. Brad also did a great job. He was quick and efficient

phillip barr  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Philicia Scott  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David Mcdonald  |  First Impressions 
Rating:
5.0

Staff is excellent even when busy they let you know I’ll be with you …. Acknowledge that all customers important

peggy friese  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amanda Watson  |  First Impressions 
Rating:
3.0

I would not recommend UHaul storage for a storage facility because of constant and regular rate increases. Its hard to get someone to answer phone just for storage needs only. The primary concern is the truck rentals. I gave up many times calling for various reasons because of how phone rolls over to mainly Uhaul concerns. The staff was great though. The couple before and Tina who is there now is awesome. I feel bad that she has such a load on her shoulders. Give her a raise please, dont take all that rate increase money and keep it for yourself. Good employees hard to come by. I worked 4 years in storage industry, I know how it goes.

heidi holbrook  |  Overall Experience 
Rating:
3.0

I had a really hard time getting in contact with anyone at the location. I moved out of my storage the first of march , nothing was finalized until the seventh.

shaybrielle sanders  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rodney young  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EDWARD WEIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CARLOS MARRERO SANCHEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tammy doby  |  Overall Experience 
Rating:
3.0

Areas inside units area needs more lighting overhead so patrons will be able to see inside units especially those away from exit/ entrance doorways. Carts were not always available for use when needed.

Glessie Recass  |  Overall Experience 
Rating:
5.0

I was at near closing time and the staff didn’t rush me … I had to change my address and it was promptly completed… storage was clean!

peggy friese  |  First Impressions 
Rating:
5.0

Tina and her staff was very helpful., Clean even the rest rooms were clean. Always very friendly.

Laureen Weitzman  |  Overall Experience 
Rating:
5.0

Tina is wonderful. She took great care with getting me moved in.

JIM MCFAYDEN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashleigh Beam  |  Overall Experience 
Rating:
5.0

Tina once again has been awesome with my recent storage needs. AAA management and facility for sure.

timothy a davis  |  Overall Experience 
Rating:
5.0

The staff were very helpful and friendly and the facility was very clean. I would absolutely recommend this Uhaul facility to anyone. Tony

Anthony Morgan  |  Overall Experience 
Rating:
5.0

Clean facility and office manager Tina was wonderful and very helpful.

Gary Gonzalez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

elisha arter  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

rodney young  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Carl Owens  |  Overall Experience 
Rating:
5.0

I would highly recommend to anyone looking to rent a storage unit!! I never seen a storage place so clean and well maintained. I would rate Uhaul moving and storage a 10 out of 10 . I also appreciated the fact that the price was very reasonable!!!!

angela green  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maureen Smith  |  Overall Experience 
Rating:
5.0

All the employes we're very helpful. But the main one was Tina the manager she was really awesome and very helpful thank you Tina

TASHA DANIEL  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

mckenzie conner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CARLOSMAUEL RODRIGUEZ OQUENDO  |  Overall Experience 
Rating:
5.0

Tina and her tram are great! Excellent customer service!

David Roura  |  First Impressions 
Rating:
5.0

Brad was extremely knowledgeable, friendly and helpful. The facility is in an excellent location five minutes from my residence. The availability of having storage and u haul at the same location was convenient and time effective.

frances malfa  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

loretta collins  |  Overall Experience 
Rating:
5.0

Staff are kind and courteous and the storage is very secured and in a great location that I never had to worry about my belongings for even a second, prices were extremely reasonable especially compared to other storage facilities, will definitely recommend to anyone looking for safe secure storage services!

joseph curry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sherman adside  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Savanah Ripley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anthony Morgan  |  First Impressions 
Rating:
5.0

Neat snd clean

JOHN LUCAS   |  First Impressions 
Rating:
5.0

Ready when we needed them. Tina was very helpful

Laureen Weitzman  |  First Impressions 
Rating:
4.0

I am calling in the morning Taylor Parking and Storage in Green Cove Springs Fl because MC needs entered the correct credit card number and my correct address etc to accept the card as they did for piano movers and for storage. This is my only real disappointment. The correct card will clear according to MC Thanks

Sheila Thomas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Debra Magnuson  |  First Impressions 
Rating:
5.0

Excellent customer service, facilities and price for rent storage unit. Process very easy, quickly and friendly.

Carlos Hernandez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephen Fagone  |  First Impressions 
Rating:
5.0

Very professional staff

Johnson Otong  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wayne Stolipher  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

robert waites  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Raymond Kallasta  |  Overall Experience 
Rating:
5.0

Excellent location and staff. Thank you, M. Martinez

MAGALY MARTINEZ  |  First Impressions 
Rating:
5.0

Little slow in morning with 4 customers waiting...

timothy a davis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ernest Yorton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

HEYDIE LOZADA SIERRA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

richard muoio  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Mcdonald  |  First Impressions 
Rating:
5.0

Tina Fritts was very friendly and helpful.

Thomas Lewis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

wanda hernandez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michelle williams  |  Overall Experience 
Rating:
4.0

Great service. Very helpful associate

PETER EDWARDS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Denielle Bunch  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Joann Draper  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JEAN JOHNSTON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Frank Wright  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Henry Primus  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Suellen D' Andria  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KHALILAH COLE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Raymond Kallasta  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SCOTT TAYLOR  |  Overall Experience 
Rating:
5.0

⭐️⭐️⭐️⭐️⭐️

Manual Feliciano  |  First Impressions 
Rating:
5.0

No complaints

ellen taylor  |  Overall Experience 
Rating:
5.0

This Place is Great. Tina was always so Nice and Very Helpful. Thanks. James R Feagle

James Feagle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rose costales  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

krystopher robinson  |  Overall Experience 
Rating:
5.0

Super 👌 good, excellent. Thanks a million.

MAGALY MARTINEZ   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Margaret Brown  |  First Impressions 
Rating:
5.0

Tina is a excellent staff member

SAMUEL PENNANT  |  Overall Experience 
Rating:
5.0

The only difficulties we ever experienced had more to do with entering and exiting the tiny driveway with no access lanes directly off a very busy 6-lane road.

RHONDA MELSTROM  |  Overall Experience 
Rating:
5.0

Brad was awesome

shaybrielle sanders  |  First Impressions 
Rating:
5.0

Owner very helpful and professional

Johnny Hill  |  First Impressions 
Rating:
5.0

Tina was courteous, helpful, and very professional.

Florence Toney  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carol Rossman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Arocho  |  First Impressions 
Rating:
4.0

My only disappointment was when I went from two - 10 x 15 units to one - 10 x 15 unit and the rent on the single unit was about 85% higher…just because I only needed the single unit. It went from $220 for 2 units to $186 for 1 unit. That didn’t seem right or fair to me. Other than that disappointing surprise, I was very happy with the facility in every way.

brenda cooney  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PETER EDWARDS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

angela green  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

thomas bunn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christene Jurs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jessica glendening  |  Overall Experience 
Rating:
4.0

Awesome service and staff was helpful and very helpful

Donna Bradley  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Holly Metzger  |  Overall Experience 
Rating:
5.0

Everything was good

Daniel Diaz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LISA VAUGHAN  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Sandra Legge  |  Overall Experience 
Rating:
5.0

Friendly and very helpful

Joseph Zibrin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

XIOMARA TORRES-MERCADO  |  First Impressions 
Rating:
5.0

Tina was great went above and beyond to make everything perfect will definitely recommend this to anyone I know Looking for storage

Michael Weigel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marcal Love  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

wanda hernandez  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

taquaila fields  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rodney Burkepile  |  Online Move In 
Rating:
5.0

My experience with Uhaul was great the last couple years

lisa daughtry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tanethia hawthorne  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Imelda Rincon  |  Overall Experience 
Rating:
5.0

I’ve interacted with half a dozen or more locations throughout my life and this one hands-down is the best

Robert Gaines  |  Overall Experience 
Rating:
5.0

Tina was great we came here from Ga. the u-dealer there were not trained it was not a good experience but when we got here Tina was right on it in less than 10 mins we returned our trailer and rented storage if I need u-haul again I’m looking for Tina I don’t know her last name but she needs a raise. Thank you Betty & Robert Myers

Robert Myers  |  Overall Experience 
Rating:
5.0

Gm Tina at Lake Wales store went above and beyond my expectations!! She went out of her way to accommodate my every wish!! She is truly a great asset to your company!! You need more like her!!

amy kemp  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

MARK BAUMANN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

luanna sellers  |  Overall Experience 
Rating:
5.0

Quick & efficient service

VICTORIANO GUTIERREZ  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Reymond Santana  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KENNETH BIRNBAUM  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CHARLES BLAKEMAN  |  First Impressions 
Rating:
5.0

It’s the BEST that I’ve ever used in my lifetime. And I’m 80 years old.

Daniel Keifer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

richard henson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

debra baker  |  First Impressions 
Rating:
5.0

Tina was awesome, She made it a great experience!

Doug Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

janci hurt  |  First Impressions 
Rating:
5.0

Very clean, and a very friendly staff. I will use again if I need storage or rentals.

Sandra Nelson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa Sutkus  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

FREDERICK BLAKELY  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

scott blocker  |  Overall Experience 
Rating:
5.0

Thrips took care me and was very professional and had all the information I needed.

Daniel Keifer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Debra Kennedy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

daniel solomon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Henry Bowden  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Pyche  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES MCKENZIE  |  First Impressions 
Rating:
5.0

Excellent service, professional, very kind and caring staff.

Vonnie Wood  |  Overall Experience 
Rating:
5.0

Friendly

Shirone Parks  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

fredrick mcgriff  |  Overall Experience 
Rating:
5.0

If I ever move again I will definitely use Uhaul. And will recommend

MELISSA PALMBAS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yarelis Diaz  |  Overall Experience 
Rating:
5.0

Tina is awesome

SHAYLEE BOUCHER  |  Overall Experience 
Rating:
5.0

This facility is very clean, The customer service is absolutely fantastic. The staff is knowledgeable, efficient, very kind, and very patient. Best customer service we have ever experienced!!

HOPE JONES   |  Overall Experience 
Rating:
5.0

The storage units were clean. The staff is absolutely fantastic. Tina's customer service skills are excellent. She was knowledgeable, patient, kind, and very hands-on when needed. We had to reschedule several times, and she never lost patience. The young man, whose name we do not recall, was also very knowledgeable, helpful and kind. The customer service is second to none at this location.

HOPE JONES  |  Overall Experience 
Rating:
5.0

Great location and staff was very friendly. Location was very clean and well maintained.

STACY DAWSON  |  Overall Experience 
Rating:
4.0

The only complaint I have is that my rate was raised 3 times while I was renting. Other than that everything was great. That was the 3rd unit I had rented.

Jennifer Patterson  |  Overall Experience 
Rating:
5.0

Tina does a great job.

NICHOLAS FORD  |  Overall Experience 
Rating:
5.0

Staff was extremely friendly and very helpful. Overall great experience!

JUSTIN GUIDO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARIA MERCADO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rosa rendon  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

sharese wright  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

bruce toland  |  Overall Experience 
Rating:
3.0

While the facility was clean and staff was kind... we found our storage spot to be awkward considering it was on the same row as where the Uhaul rentals get cleaned. Frequently, I'd pull in and see several Rental returns down the row, blocking the exit gate. Sure, I could reverse and back up, but not very convenient. If I had known it was such a congested row, I'd have requested a different aisle.

lauren Sirola  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathy Freeman  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Dani DeSanti  |  First Impressions 
Rating:
5.0

An amazing clean friendly place with wonderful amazing employees

Stacey Sayles  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

chanaura mason smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

alba perez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MELISSA PEYTON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

caroline stephens  |  Overall Experience 
Rating:
5.0

This facility is great and Tina was terrific on the day of my moveout!

janet kelly  |  Overall Experience 
Rating:
5.0

On the phone and in person, everyone was very courteous, friendly and helpful. I would definitely use u-haul again and I would highly recommend them to friends and family.

Donna Conley  |  Overall Experience 
Rating:
5.0

great staff &frendly

Herman Watson  |  First Impressions 
Rating:
5.0

Staff helpful in changing to larger space on the fly.

Margaret Mulford  |  Online Move In 
Rating:
5.0

The office staff was very helpful and friendly

Patricia Collins  |  Overall Experience 
Rating:
5.0

Very efficient staff

Donna Conley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Julie Kauffman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MAGALY MARTINEZ   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nancy L Wilkins  |  Overall Experience 
Rating:
5.0

Tina was very helpful, friendly, and knowledgeable.

DAVID TRANSUE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MELISSA MILLER  |  Overall Experience 
Rating:
5.0

We still have some of our stuff in storage and they take money out of our account every month would recomnd to all Ty Dennis Flaig

dennis flaig  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brent Kuch  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CLARISSA HAMPTON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gerald Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alexis Torres  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CIARA MCCOY  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Myiesha Nobles  |  First Impressions 
Rating:
5.0

I have used the storage unit several times and every time the units are so clean and I know that whenever I put my things. There they have never been damaged and mt things are always safe and cle a n when the movers come to empty the units . The staff has always been very helpful and help me with the paper work and make sure I get the right days and times to get my payments in I won't go any where else to store my things , thank you for your great service debra jansen

Debbie Jansen  |  First Impressions 
Rating:
5.0

Very friendly staff, professional.

Loren Fix  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Ashburn  |  Overall Experience 
Rating:
5.0

Tina was very nice and kept me up to speed on anything I needed to know for my rental. She was very helpful throughout the entire process!

colleen fitzpatrick  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

christina kuna  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

peter brown  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

laurie jeffries  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy Rutledge  |  Overall Experience 
Rating:
4.0

We only needed to have some items in storage for a few days. During that time, it was a positive experience.

Mary Meyer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Ashburn  |  First Impressions 
Rating:
3.0

Rented the unit, they require the remotes to leave the facility. We loaded our unit and went to leave after hours, and we were not given a remote by the staff to check out so we had to drive through the entrance to get out. The pathways are narrow and units are super basic, definitely not our preferred location but the staff were tentative, friendly, and able to help us out so it wasn't too bad.

conrad stough  |  Overall Experience 
Rating:
5.0

Thank you so much...

STEVEN PEREZ RENTAS  |  Overall Experience 
Rating:
5.0

Very friendly and efficient.

Loren Fix  |  First Impressions 
Rating:
5.0

The staff was very helpful and the office being open until 8pm was a convenient bonus. They had equipment readily available to help me unload my truck quickly.

Amanda Gray  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Maher  |  First Impressions 
Rating:
5.0

The staff and management are amazing.

yoska rivera  |  Overall Experience 
Rating:
5.0

My experience was great. The storage was kept neat and clean. It was also rodent free.

andrea stoudemire  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAVIER ALONSO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ruth search  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

frances francis  |  Overall Experience 
Rating:
5.0

As I mentioned in the last survey this is a well organized location with great people. After months of interacting with the staff and using the location I can’t think of any way that they can improve because they’re working so hard to do their best.

Robert Gaines  |  Overall Experience 
Rating:
5.0

Easy to rent and a very helpful and knowledgeable staff

Brian Busch  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Emmanuel McNeil  |  Overall Experience 
Rating:
5.0

Front office young lady was awesome to work with. Very friendly and helpful.

ROSEMARY STONER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charla Castelli  |  Overall Experience 
Rating:
5.0

Iris and Phil are the best. Always helpful and friendly.

betty McDonough  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott Kenyon  |  Overall Experience 
Rating:
5.0

Rented a trailer in MN. Brought it down to Florida and received a free month of storage! Worked out perfectly!

JEREMY ROBERT ST JOHN  |  Overall Experience 
Rating:
5.0

Great company!!

KEONTAE BORDERS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Gomez  |  First Impressions 
Rating:
5.0

I have been a customer since April 2012

ROBERT LEH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Wanda Nieves  |  Overall Experience 
Rating:
5.0

I spoke to four staff members through the day of move in. All were professional, accommodating, and helpful.

Robert Gaines  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacobus Camps  |  Overall Experience 
Rating:
5.0

Iris, Brandon and all the staff was very nice and pleasant.

ALMA DAVIS  |  Overall Experience 
Rating:
5.0

We have had major financial issues and Phil and Iris we're so helpful and really helped us out!!! Thank you

michelle hegg  |  Overall Experience 
Rating:
2.0

Several times I went to the facility and the gate was locked as well as the office. It was during business hours. I was asked to use my remote which I didn't have. The gate was locked when I came out. I had to get out of my car to knock on the office door to be let out. That's not acceptable during business hours.

zondra doss  |  Overall Experience 
Rating:
5.0

Phil & his wife are the best ... Very helpful, friendly, caring and make you feel at home ... very knowledgeable. Scott Hofner

SCOTT HOPNER  |  Overall Experience 
Rating:
5.0

The managers are always friendly and very helpful.

betty McDonough  |  First Impressions 
Rating:
5.0

The staff were very helpful and kind. The facility was very clean also.

Robin Wattson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ISMAEL RODRIGUEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hector Toledo  |  Overall Experience 
Rating:
4.0

Personnel were most courteous and helpful. A better way for office people to see the gate would be helpful

richard allen  |  Overall Experience 
Rating:
4.0

Phil was great.

Teresita Arias  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

cassandra denmark  |  First Impressions 
Rating:
5.0

Would definetly recommend this facility. Clean, friendly staff, and gated.

Charla Castelli  |  First Impressions 
Rating:
5.0

This was a really great experience.

Larry King  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

megan geddes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nancy stoddard  |  First Impressions 
Rating:
5.0

The facility is spotless. The staff was so helpful. The best facility I have ever rented space from.

Holly Metzger  |  First Impressions 
Rating:
5.0

Great service, efficient

swap shop thrift shop  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEVEN PEREZ RENTAS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

swap shop thrift shop  |  First Impressions 
Rating:
5.0

We appreciate Phil and his wife and their help to us during the use of our storage units and our moving back to Ohio. We had one or more units there for 22 years.

William Brown  |  Overall Experience 
Rating:
5.0

Professional and safe place to store your personal items.

Angela Breaux  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wanda Nieves  |  First Impressions 
Rating:
5.0

I have rented from them twice and had great results both times.

betty hawkins  |  Overall Experience 
Rating:
5.0

Great Place

Jeffrey Lefever  |  Overall Experience 
Rating:
5.0

The computers were giving the workers a run for their money because they weren't conducive to a great working environment. Loved the couple that took care of me but your computers suck!!!!

Teresa McGill  |  First Impressions 
Rating:
5.0

EASY AND CONVENIENT.

richard balcom  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Shirley Kennedy  |  Overall Experience 
Rating:
5.0

Phil and Iris are always friendly courteous and professional. They are always willing to work with customers with their storage or moving needs.

William Powell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tamara gallon  |  Overall Experience 
Rating:
5.0

Phil was WONDERFUL!!! He helped me tremendously. Great friendly service. Highly recommend, I would not go anywhere else.

Barbara Rehm  |  First Impressions 
Rating:
5.0

Very thankful for everything, could not have moved from one state to another without Uhual!

Jennifer Hornaday  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

steven rowland  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

yoska rivera  |  First Impressions 
Rating:
5.0

Great Place

Jeffrey Lefever  |  Overall Experience 
Rating:
5.0

A great experience. Wonderful people.

dennis vosburg  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tamara gallon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

thomas griggs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

katheryn carroll  |  First Impressions 
Rating:
5.0

Clean and well maintained, convenient, secure and well lit, friendly and helpful staff, would recommend, rated "Excellent".

suzanne elliott  |  Overall Experience 
Rating:
5.0

great facility and personnel to help

thomas griggs  |  First Impressions 
Rating:
5.0

Great storage facility!

Michael Carmack  |  Overall Experience 
Rating:
5.0

Good experience. No issues!

Chris Davis  |  Overall Experience 
Rating:
5.0

Excellent

WILLIAM BROWN  |  Overall Experience 
Rating:
5.0

Good Customer Service..They also get you in and out

wesley jackson-wilson  |  First Impressions 
Rating:
5.0

Quick and easy

William Brown  |  First Impressions 
Rating:
4.0

The facility is very nice. I was never there at night so I don't know about lighting. But I would recommend it to those who live nearby.

JEAN REED  |  Overall Experience 
Rating:
5.0

Good experience!

maureen vicaria  |  Overall Experience 
Rating:
5.0

Excellent in every way!

Anita Todd  |  Overall Experience 
Rating:
5.0

Great people! Got everything set up for me quick and easy !

mike cramatte  |  First Impressions 
Rating:
5.0

Highly recommend this facility

carol calise  |  Overall Experience 
Rating:
5.0

Very nice person, friendly and really helpful. Always polite and attendant. Thank you 100% satisfied.

EDWIN GARCIA  |  Overall Experience 
Rating:
5.0

Philip was outstanding! Exceptional customer service!

Michael Carmack  |  First Impressions 
Rating:
5.0

Extremely professional and competent staff!

Anita Todd  |  First Impressions 
Rating:
5.0

excellent customer service by both associates who helped me and my wife thank you

Bob Colletti  |  Overall Experience 
Rating:
5.0

The paperwork was a breeze, everyone was real nice and easy to talk to.

RALPH KRUEGEAR  |  First Impressions 
Rating:
5.0

The Gentleman who handled my movein was very professional and courteous he helped me every step of the way going above and beyond what was asked. I will ALWAYS recommend this storage facility to anyon

DeAnna Clements  |  First Impressions 
Rating:
5.0

Very helpful

sue zechman  |  First Impressions 
Rating:
3.0

I had a storage unit at this location for 13 years. It was DBA "Secured Storage" and "Century Storage" before "U-Haul Storage." I believe it has improved over time. Management friendly & helpful.

LAWRENCE KAVANAUGH, JR  |  Overall Experience 
Rating:
5.0

The people at Lake Wales hey 27 u-haul are great.

kim webb  |  First Impressions 
Rating:
5.0

Nice staff

tavaris burgess  |  Overall Experience 
Rating:
5.0

The staff was always friendly and helpful. Very helpful and courteous. I would recommend this facility to my friends.

Corrine Harwood  |  Overall Experience 
Rating:
5.0

Chris was extremely knowledgeable and helpful

Bob Colletti  |  First Impressions 
Rating:
5.0

At all times that I had interactions with the staff they were always helpful and friendly.

Rebecca Medley  |  Overall Experience 
Rating:
5.0

So helpful and nice

karen gurney  |  First Impressions 
Rating:
5.0

Every employee was friendly and very helpful. The facility was secure and well maintained. I would highly recommend doing business with this U-Haul storage location. They were the best!

lyell stark  |  Overall Experience 
Rating:
5.0

Excellent!

linda Stemmerman  |  Overall Experience 
Rating:
5.0

Excellent Service

Gene vest  |  Overall Experience 
Rating:
5.0

Management went out of their way on numerous occasions to accommodate my needs. Outstanding service and product.

BRIAN BUYNAK  |  Overall Experience 
Rating:
4.0

No complaints. Appreciate the service.

dianne lowe  |  Overall Experience 
Rating:
5.0

Phil and Iris are so professional. Wonderful staff very helpful.

john crowley  |  Overall Experience 
Rating:
5.0

Both ladies in office was helpful to me. It took no time at all. And thank you!!

ruby britt  |  Overall Experience 
Rating:
5.0

Phil & his wife were just wonderful and explained everything. Glad to be storing my items where such a nice & caring couple reside!

christine nicholson  |  First Impressions 
Rating:
5.0

Phill Treated everyone like family made the entire process very simple. He was always willing to go the extra mile to make the experience pain-free . He is a tremendous asset to your organization.

Dennis Rivera  |  Overall Experience 
Rating:
5.0

Friendly and helpful service!!

kenneth keding  |  Overall Experience 
Rating:
5.0

They have always been able to take care of me and get me in when I need storage space.

betty hawkins  |  First Impressions 
Rating:
5.0

Phillip and Iris was extremely kind and helpful, they keep the area very clean and safe. Thank you for your help!!!

Jennifer Cope  |  Overall Experience 
Rating:
5.0

Had storage here for 8 years and just moved all items out and there were no bugs, no cobwebs, no water damage from multiple tropical storms and hurricanes. I was super surprised and happy.

PAULA TUCKER  |  Overall Experience 
Rating:
5.0

Great service

ALLEN LEE  |  Overall Experience 
Rating:
5.0

All of the staff were very friendly and extra helpful. Planning on using the facility again.

Adelaida Faura  |  Overall Experience 
Rating:
5.0

The owners are awesome and always sweet. Excellent customer service Abe the other reps were all nice too. This particular Uhaul company has been awesome and is one of my favorites. Thank you so much.

Juana Shoulders  |  Overall Experience 
Rating:
3.0

Never Again::: too many fees restricted access unless you pay for it easier and more convenient to go down the street to Life Storage where you have a gate code that you don't pay for and cheaper:::

BRIAN BROWN  |  Overall Experience 
Rating:
2.0

The woman working was less than proffesional

sharon devault  |  Overall Experience 
Rating:
4.0

Great staff

robert waites  |  Overall Experience 
Rating:
5.0

Very helpful and courteous staff. Made a difficult move less stressful. I was very impressed with professional and thoughtful way the staff addressed my needs.

deborah STEVENS  |  Overall Experience 
Rating:
5.0

Entire experience from the time we moved in to out as well as the truck rental was excellent. Very nice couple and very accommodating, will definitely recommend this storage unit and truck rental.

STEPHANIE DAUSSAT  |  Overall Experience 
Rating:
5.0

Phillip and Iris are the best! I highly recommend this Uhaul facility.

Liz Gonzalez  |  Overall Experience 
Rating:
5.0

Phil and his wife are very knowledgeable, helpful and very nice to deal with.They will help you in anyway that they possibly can without a problem. I highly recommend this place for sure.

SCOTT hofner  |  Overall Experience 
Rating:
5.0

Very friendly, attentive and helpful staff

Adelaida Faura  |  First Impressions 
Rating:
4.0

.

robert heldrich jr  |  Overall Experience 
Rating:
5.0

Phil and his team are great! Highly recommended!

dennis wells  |  Overall Experience 
Rating:
5.0

Everyone was very courteous and helpful. Would recommend this facility to any of my friends.

Charla Castelli  |  First Impressions 
Rating:
5.0

Christopher was very helpful and a great welcome to Florida

TROY HOPWOOD  |  First Impressions 
Rating:
5.0

Hi

lloyd van sickle  |  First Impressions 
Rating:
5.0

I was very happy with my experience at UHaul. Thank you ...this was the first time I’ve actually rented a storage area , but I’ve looked at others that weren’t as desirable.😊 Thank you

phyllis aemisegger  |  Overall Experience 
Rating:
4.0

Nice facility. Would recommend highly!

LEANN PARRISH  |  Overall Experience 
Rating:
5.0

Staff is very nice and helpful.

dev Nishar  |  Overall Experience 
Rating:
4.0

please fix your doors......

theresa olsen  |  First Impressions 
Rating:
5.0

Very nice people to deal with dealt with them 2 Years ago and had excellent service so when I needed a storage again they were my first choice. Thank you

DIANE THIFFEAULT  |  First Impressions 
Rating:
5.0

The staff were friendly and professional.

Robert Adams  |  Overall Experience 
Rating:
5.0

the storage units are excellent. Moving into the unit was very easy. Personnel at the storage facility is very helpful and knowledgeable. Very pleasant experience.

Corrine Harwood  |  First Impressions 
Rating:
5.0

Excellwnt service, Phil and his wife are looking forward to work with you to fulfill your storage needs. Friendly, courteous, and professional service. 100% recommended.

thomas quinones  |  First Impressions 
Rating:
5.0

Mr. Phillip & Mrs. Iris were very professional and knowledgeable in helping me make decisions about my Uboxes and storage option. They are the Best! Prof. Juanita Butler 813.918.5676

juinita butler  |  Overall Experience 
Rating:
5.0

Absolutely satisfied with my experience. I recommend this facility to all.

Jere Galloway  |  Reservation 
Rating:
5.0

Great customer service!

April Metzgar  |  First Impressions 
Rating:
5.0

Was super easy to rent the space.. loved the people running it... never reached stage b4.. couldn't have asked for a better experience! Recommended u 2 everyone!

sheri harkins  |  Overall Experience 
Rating:
4.0

Your openness and flexibility have been helping us with a difficult (for us) move.

james spence  |  Reservation 
Rating:
5.0

Phillip and his wife were the friendliest people I have met in ages. He and his wife totally fell in love with my dog and actually played Frisbee with him, I couldn't have found a better place.

TERRY SARGENT  |  Reservation 
Rating:
5.0

I really enjoyed the month i needed them. Thanks for a friendly and clean environment

emily dimsdale  |  Overall Experience 
Rating:
5.0

Thank you

john jackson  |  Overall Experience 
Rating:
5.0

Facility was convenient, secure, well maintained and staff was friendly and helpful. Will use again.

bruce nemcosky  |  Overall Experience 
Rating:
5.0

Great

michelle thomas  |  Overall Experience 
Rating:
5.0

It was an easy process and they were very helpful

Allen Long  |  Overall Experience 
Rating:
5.0

Everyone was very helpful! I definitely would use them again if needed.

betty hawkins  |  Overall Experience 
Rating:
5.0

Staff was friendly and very helpful.

JOHN THOMAS  |  Overall Experience 
Rating:
5.0

Very nice units and personnel. I would definitely use again if needed.

linda hatcher  |  Overall Experience 
Rating:
5.0

Phill and his wife are a awesome team and were always helpful. I appreciate all of their efforts to give great customer service.

dennis wells  |  Overall Experience 
Rating:
5.0

Excellent Servicved by all your employees. Thank You

John E Smith Sr  |  Reservation 
Rating:
5.0

The nicest and friendliest staff who goes the extra mile for their customers.

Claudette Carruthers  |  Overall Experience 
Rating:
1.0

I was unable to left the rating in blank. Then, I have not choice other than rate it 1 star. I needed it in other town. Therefore I have decided not to use the service of this U-Haul storage.

ANDRES LEIVA  |  Reservation 
Rating:
5.0

Philip and Iris are great! They handled all of our needs quickly and efficiently, and they gave the perception that we were valued customers!

james schouten ii  |  Overall Experience 
Rating:
5.0

Great place for storage. Clean and staff was knowledgeable and helpful

Linda Bookhardt  |  Overall Experience 
Rating:
5.0

This was the best storage facility I have very rented from. The staff was always very friendly and helpful. The facility was alway clean and well maintained!

mary stanley  |  Overall Experience 
Rating:
5.0

Staff was always courteous and answered any questions I had

BRUCE ANDERSON  |  Overall Experience 
Rating:
5.0

The facility certainly met all our needs. Easy to get in and out.

Debra Marchment  |  Overall Experience 
Rating:
5.0

Great people - worked hard to help us with our long transition from GA to FL.

tabitha self  |  Overall Experience 
Rating:
3.0

Too expensive

gyrosforheroes heroes  |  Overall Experience 
Rating:
5.0

Phillip and staff were the best. They went way above and beyond where other UHaul places weren't willing to help or even do their job. Very much appreciated!! They deserve a national UHAUL award!

jim burnet  |  Overall Experience 
Rating:
4.0

They did as I expected. Very satisfied.

Gary Bartlett  |  Overall Experience 
Rating:
5.0

i liked it

jennifer ruckman  |  Overall Experience 
No reviews have been submitted for this location.

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