Customer Reviews for U-Haul Moving & Storage of Woodmen Rd

3,300 reviews

455 E Woodmen Rd   Colorado Springs, CO 80919
(Near Woodmen rd and I-25, Off of Woodmen Rd turn onto Corporate dr take Second left go around rear.)

(719) 722-2296

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(719) 722-2296

455 E Woodmen Rd
Colorado Springs, CO 80919
(Near Woodmen rd and I-25, Off of Woodmen Rd turn onto Corporate dr take Second left go around rear.)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Just I didn't know that you could actually rent the 10x10 van for 1995 for 24 hours I thought it was an hour. But it's more of a mileage fee

Todd Troyer 
Rating:
3.0

Improve equipment

Carey Gentry 
Rating:
5.0

Brandon was awesome.

Dana Wood 
Rating:
5.0

It was way too expensive

Cindy Tafoya-Bergemann 
Rating:
5.0

Great Uhaul location, knowledgeable and well run. Best in Colorado Springs!

Robert Fisher 
Rating:
5.0

Customer did not leave a comment.

Kevin Branigan 
Rating:
5.0

Customer did not leave a comment.

Keiko Hooper 
Rating:
4.0

Customer did not leave a comment.

Lucas Davis 
Rating:
5.0

Customer did not leave a comment.

Erik Hawkins 
Rating:
5.0

Customer did not leave a comment.

Dennis Roark 
Rating:
3.0

When we dropped off the car shortly before our appointment time, we were told the hitch installation would take one hour to one and a half hours, and we would be called when it was ready. Three hours later, I called to find out if it was ready, and the man who was supposed to be installing the hitch answered the phone. He informed me it would be another half hour to 45 minutes before the car was ready. The delay really threw our afternoon schedule into chaos.

Meredith Denton-Hedrick 
Rating:
5.0

Customer did not leave a comment.

Wes Vanderkolk 
Rating:
5.0

Everyone was very helpful and friendly also they were able to explain what was being done and answer all of my questions. Thanks Brandon and Trevon I will be back next time I need anything

Michael Warren 
Rating:
5.0

The whole crew is knowledgeable and friendly every time I need a truck!! Keep up the good work 💯

Natasha Cage 
Rating:
4.0

Overall it was a good experience but for some reason the check-in process could not be completed through the app so it had to be done manually inside the store. It cost us a little bit of time, but it wasn't a huge problem. Also, we had ordered a half-dozen pads but we found that they were not inside the truck once we got to our destination. When we mentioned that omission at the time we returned the truck, that charge was immediately taken off of our invoice, so it was handled appropriately. The truck was in excellent condition, and I would definitely recommend the service that this location provided.

David Wilhite 
Rating:
5.0

Customer did not leave a comment.

Brian Klein 
Rating:
5.0

Efficient turn in process

DONALD MARTIN 
Rating:
5.0

Customer did not leave a comment.

Mackenzie Robins  |  Overall Experience 
Rating:
5.0

Both guys working the front desk were great and friendly.

Kyle Naroth 
Rating:
5.0

Trevor. Great customer service

david lafave 
Rating:
5.0

great experience, nothing to add

David Rodenberg 
Rating:
5.0

Customer did not leave a comment.

Amy Peterson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Youngwon Seo 
Rating:
5.0

Your whole staff is great! They took care of me like an old friend. People make the difference.

Randy Graham 
Rating:
5.0

Trey was amazing. So kind and helpful

ROBIN ROSE 
Rating:
5.0

Courteous, knowledgeable, and efficient staff.

Phillup Bird 
Rating:
5.0

Customer did not leave a comment.

Adrian Cherry 
Rating:
5.0

Outstanding customer service! I had reserved the truck for 7:00 AM. I was running a little late and the people called me at about 7:30 to make sure I was still planning on getting the truck.

Russell Hodgkins 
Rating:
4.0

Customer did not leave a comment.

Denise Dewberry 
Rating:
5.0

Customer did not leave a comment.

karina schuelke  |  Overall Experience 
Rating:
1.0

The truck after leaving the lot made a really loud noise and started shaking with acceleration. The oil indication thing went up pretty high, I was already super behind schedule because the check in process taking so much longer than expected. The location I already booked at all the sudden didn't have my truck, so it took me to another location an extra 15 minutes away. Super annoying and not worth all the hassle.

Cady Rosales 
Rating:
4.0

Customer did not leave a comment.

Victoria webster 
Rating:
5.0

Customer did not leave a comment.

Lilian Mendez-Santiago 
Rating:
4.0

Customer did not leave a comment.

Lisa Johnson 
Rating:
5.0

Trailer was dirty but otherwise in very good operational condition. I reserved the trailer in person at a location within 3 miles of my home (there is a total of 3 Uhaul rental locations within 3 miles of my home) with the intention to pick up/return the trailer to that location. Instead, I had to pick up and return at a location 15 miles away. I was told that was the case because availability of a car hauler was very limited. When I picked up the trailer, there was a total of five car haulers on the lot. When I returned the trailer there were still four car haulers on the lot. It appears to me that Uhaul just didn't care to make my experience convenient to me, but rather easier for Uhaul.

Bill Ingram 
Rating:
5.0

Everyone we talked to at this facility has been friendly and very helpful. The storage facility is climate controlled, has security alarms and cameras. Our belongings were safe here.

Princess Hall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joshua Pratt 
Rating:
4.0

Computer system was slow, causing a delay at the counter. I wasn't in a hurry and the clerk was very apologetic. Also, checking my rental back in was seamless. Bravo!

Thomas Carpino 
Rating:
3.0

I went here on two occasions recently. On the first one, the process was quick and easy. Employees guided me through the rental. The second occasion wasn't so pleasant. It was the owner/general manager and gruff and all business. The Ford van was nicer than the GMC. The return checkin on both rentals was super easy.

Duane Klug 
Rating:
3.0

2nd truck rental from facility and overall easy access and good support but reliance on the website for truck continuity is horrendous. First time could not document link as was incomplete and EXTREMELY slow upload for what I could do. 2d visit did not even get link until an hour after departure. Documented fuel level was off so needed to get cooperation from staff to correct and they were hesitantly willing to help me. Told me to use the app for dispute of which I hadn't received (see above) and could not print when they corrected on their end. Resolved by taking a pic of updated screen. I can't think of one reason why the onus should be on the customer during a pick-up and question the companies reliance on the app.

art wickberg 
Rating:
5.0

Customer did not leave a comment.

BRANDON METZER 
Rating:
5.0

Jason was very friendly and very willing to make sure that everything was just right. Will certainly use again.

Tim Tech  |  Overall Experience 
Rating:
5.0

Great doing business at this location

PATRICK MCNEILL 
Rating:
5.0

Customer did not leave a comment.

PAUL SHANNON 
Rating:
5.0

Customer did not leave a comment.

Sheila Swazy 
Rating:
5.0

Customer did not leave a comment.

HUNTER HOPKINS 
Rating:
5.0

Customer did not leave a comment.

ANTHONY KRAUS 
Rating:
5.0

It was fairly quick to get the van checked out to me and the return was instantaneous. The van was clean and ran well.

Duane Klug 
Rating:
5.0

Customer did not leave a comment.

Henry Jordan 
Rating:
5.0

They were awesome

Bradd Schultz 
Rating:
5.0

This is a great facility, and the staff is very helpful.

CLAUDIA THOMASON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Max Levy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ken Pfohl 
Rating:
5.0

Very helpful, knowledgeable and friendly associates. A great experience

KENNETH ENGEL 
Rating:
5.0

Customer did not leave a comment.

Haydee Luther 
Rating:
5.0

Both Jason and Jenkin were exceptionally attentive to me and my special needs for Hands-On step by step guiding to my storage unit. They were kind, and very helpful. They treated me like you would want your grandmother treated. I would recommend them to anyone.

CATHY DESCHAINE  |  First Impressions 
Rating:
5.0

Give employees a raise they are doing a excellent job

Sean Finley 
Rating:
5.0

Customer did not leave a comment.

Terry A Schrader 
Rating:
5.0

Customer did not leave a comment.

Robert Huber 
Rating:
3.0

Customer did not leave a comment.

Robert Alexander 
Rating:
4.0

The Ashton guy at the storage we rented from you at 500 n Scottsdale road in Tempe Arizona is super super rude with us. He constantly interrupts when you’re talking and has a shit attitude with you when you’re trying to talk. He knew we were already having a really hard time since he talked to us the day before he was rude.. and he tells us he doesn’t care he has a bad attitude or if we find him rude. I would never recommend anyone renting a storage at that location because of him. Find better people who know how to show courtesy.

Heather duffy 
Rating:
5.0

Wash the outside of the van. It was a little grimy on the outside. The inside was nice, however.

Mark Cerda 
Rating:
5.0

Customer did not leave a comment.

Jack Amer 
Rating:
5.0

Friendly staff, great rental prices, convenient location!

tom gilliam 
Rating:
5.0

Customer did not leave a comment.

Roxanne Hoye 
Rating:
5.0

People working at this location are awesome. Everyone is friendly and super helpful!!!

Christopher Wallau 
Rating:
5.0

Rental pickup smelled of cigarette smoke. Cheap motel on wheels. Returned for this reason

lauren aoki 
Rating:
5.0

Excellent experience pickup and delivery!

Daniel Gourley 
Rating:
5.0

Customer did not leave a comment.

Deborah Hall 
Rating:
5.0

Outstanding customer service! Cannot thank your staff enough for taking such good care of our pod!

Tina Samuel 
Rating:
5.0

Customer did not leave a comment.

Dawn Reachard 
Rating:
5.0

Customer did not leave a comment.

Robert Huber 
Rating:
5.0

Fast and efficient.

Bruce kosbab 
Rating:
5.0

Customer did not leave a comment.

Robert Gist 
Rating:
5.0

Customer did not leave a comment.

Roy Elder 
Rating:
5.0

Customer did not leave a comment.

Coby Arnold 
Rating:
3.0

Provide better equipment and charge less per mile for in city use

Jon Castro 
Rating:
5.0

Customer did not leave a comment.

Dominique Forehand  |  Overall Experience 
Rating:
5.0

Staff is very friendly and helpful

frank re  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

frank re 
Rating:
5.0

Customer did not leave a comment.

KESHIA CLARK  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laurel Whitworth 
Rating:
4.0

Customer service is Excellent!!! The people are wonderfully helpful at this location. But the storage units having carpet (which is heavily strained up everywhere you look) and office ceiling tiles means it's moldy and dirty, and so we instantly regret having selected this location.

David Owen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rick Holtsclaw 
Rating:
5.0

Customer did not leave a comment.

Brandie Henderson 
Rating:
5.0

Customer did not leave a comment.

Jenna Bohanski 
Rating:
4.0

Customer did not leave a comment.

steven hancock 
Rating:
5.0

Very simple. Easy, fair, and quick.

Greg Ford 
Rating:
5.0

We rented a unit for several months at this location. I would recommend them to anyone! The staff is so friendly so accommodating, and this is impeccably managed! Thank you everyone for your help during our stay!

Robin Friesen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

cheryl koob 
Rating:
4.0

Customer did not leave a comment.

Greg Dubla 
Rating:
5.0

Thank you Ubox team, great working it’s you all!!!!

TINA KELNHOFER 
Rating:
5.0

Great service thank you

Denise Cherwin 
Rating:
4.0

NA

james herrin 
Rating:
5.0

Trevor was very friendly and ensured I was comfortable with the equipment

Ines Stabler 
Rating:
5.0

Customer did not leave a comment.

Jordan Craft 
Rating:
5.0

Great customer service

MICHAEL KAUSPEDAS 
Rating:
5.0

Customer did not leave a comment.

Kevin Ozburn 
Rating:
5.0

Customer did not leave a comment.

Onelio Viera 
Rating:
5.0

Top quality bunch. Excellent customer work

Joseph Lamendola 
Rating:
1.0

You have the wrong person

Harrison Gelles  |  First Impressions 
Rating:
5.0

Very nice man checked the truck back in. Was very friendly and nice

Cindy Whitehead 
Rating:
5.0

Kayleigh did an excellent job checking me out, and getting me returned, and with a reimbursement, so easily and quickly. She was very friendly and professional. Eric, who actually checked the trailer back in, also did an excellent job helping me. Both were very personable and professional ... !!! Daniel Emig

daniel emig 
Rating:
5.0

Customer did not leave a comment.

LAUREN LINEBERRY 
Rating:
5.0

Customer did not leave a comment.

Jovoné Lewis 
Rating:
5.0

Outstanding service

Jason Ronsse 
Rating:
5.0

I made a reservation for an12’ enclosed trailer on Saturday. I made my reservation for Sunday at 11 o’clock and I show up and only one person was working a desk. 15 minutes later another employee comes to the desk and get helped right away which was great but I found it a little aggravating that I had my reservation with my card number address drivers license everything was they asked on the app and then I go there and they ask for it again so it slowed down my check in time, so anyway I guess just something to think about is it’d be nice to have more employees working that’s it but I’ve been using Uhaul for years. Thank you. Moving is stressful checking in should not be.

greg segura 
Rating:
5.0

Quick, easy, and friendly!

Kim Richter 
Rating:
3.0

I didn’t like being made to stand aside to check in online versus check in at the desk. I purposefully waited in line, was on time for my reservation because I understood the challenges of the location concerning the gas. I wanted something to show the gas level before leaving. 4 customers and waiting for a chat for over 30 minutes, I still ended up have to come back to ensure someone was able to came and verify the gas levels. I ended up so late to a job I missed it.

MARIE SANDERS 
Rating:
2.0

The truck was in rough shape. The worse part was the check in guy who was extremely rude and condescending. I spoke to the GM about the issue, and he gave me the scripted apology/reply.

Brian Marko 
Rating:
5.0

I had my storage facility for 4 years and couldn’t have been happier. They were always right ther when I needed them for anything. I never had difficulty getting to my unit night or day. I would highly recommend this company to anyone looking for a safe and secure storage space. Also, their rates were the best in the city, and I checked most of them before I decided on U-Haul.

Marilyn Fahlsing  |  Overall Experience 
Rating:
5.0

I was looking to rent a tow dolly, since I thought I only had to haul a car off of the Copay lot in Littleton. They told me it was only 20 bucks more for an auto transport, which gave me the option of a long haul if needed, without disconnecting the drive shaft. It was a good choice. Also, The guy hooking the trailer to my truck was very efficient and cordial!

Danny Conklin 
Rating:
5.0

Customer did not leave a comment.

Marco AHO  |  Overall Experience 
Rating:
5.0

Great Staff!

MAUREEN DAY 
Rating:
5.0

Customer did not leave a comment.

David Brekke 
Rating:
3.0

The check-in and out process was horrible. So much delay and glitching on the app. Took an hour to get checked in with no verification if things were going right. The wrong dolly was given to us. The location was flexible with moving the date of our service, but the experience of U-Haul was not great.

Joshua Swartz 
Rating:
5.0

Customer did not leave a comment.

Robert Perkins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Denroy Carter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jacob Turner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

shawn mcleod  |  First Impressions 
Rating:
5.0

Outstanding facility and customer service

JERRY HENDRICKS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRENDA PADILLA  |  Overall Experience 
Rating:
4.0

So glad to see Jason back as Manager!

Cheryle Divoll  |  Overall Experience 
Rating:
5.0

Excellent service by the general manager, Jason

VALERIE CARTER  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

micheal derivera  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Mary Boje  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

shawn mcleod  |  Overall Experience 
Rating:
5.0

This facility is the best I have experienced in over 40 years. Owner and staff go out of their way always to help with any situation. I would like to have given 100 stars.

STEWART SMYTH  |  Overall Experience 
Rating:
5.0

My move isn't complete. I will likely be using your services again. Customer service was good in general, but two workers were exceptionally awesome.

Joseph D'Orlaque  |  Overall Experience 
Rating:
5.0

Skylar was amazing, informative, and super sweet! She is an asset to u-haul, thanks!

Skylar Torchalla  |  First Impressions 
Rating:
5.0

The young ladies at the desk were especially helpful.

James Dikes  |  Overall Experience 
Rating:
5.0

Access hrs closes earlier than my last storage location but I'll manage it was till midnight...

Tricia Love  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DELIA VILLARREAL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bryan Stephenson  |  Overall Experience 
Rating:
4.0

Skyler, Jason and Eric were great to work with and very helpful.

Kris Parker  |  Overall Experience 
Rating:
5.0

Great services and very professional team, the manager is exceptional thank you.

Dora Crespo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Roper Baker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Austin Geanetta  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Darrian Pacheco  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mackenzie Helms  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

janette williams  |  First Impressions 
Rating:
5.0

First-rate facility and team!

Duane Jones  |  Overall Experience 
Rating:
5.0

Very nice facility. All employees were friendly and helpful.

Ben Kump  |  First Impressions 
Rating:
5.0

Thank you Skylar for your great customer service. 😊

Donna Lyons  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

REX HARPER  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Connar Foreman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

medina bey  |  First Impressions 
Rating:
4.0

All staff was very helpful. Easy time getting in and out.

Rylie Smedley  |  Overall Experience 
Rating:
5.0

This facility is so nice and the temperature is perfect.

NICOLE TORRES  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

BarryD Bowyer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Zwick  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

SHAWN MCLEOD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Todd Statzer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Springs Home Finders  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Teddi Harris  |  First Impressions 
Rating:
4.0

Uhaul computer systems need to talk to each other. Very frustrated on our uhaul storage container move on one of our storage units to Fla. Dates were incorrect at first and we were led into a spiderweb of phone numbers to call. Most said “ I can’t see that on my computer. You have to call…” frustrating but it worked out in the end. Far from seamless though. Address was not updated at Woodman properly (even though we had it shipped there). We had updated at the counter, but had to call again at a later time because they requested an updated address (?!)

Stephanie Peterman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Desmond McCoy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DENNIS RUNNELLS  |  Overall Experience 
Rating:
5.0

The staff/team was absolutely terrific!

JERRY HENDRICKS  |  First Impressions 
Rating:
1.0

I got charged full price for my rental when they made me bring it back in half of my time of use. I tried to extend my rental they denied me they made me unload my stuff off the truck into a storage unit. Now I have to rent another truck on Tuesday so I can move in to my apartment. They told me that they were not going to charge me for the whole thing but they did anyway. I got charged for my milage when I was told I had to go to another site to unload which put me over my milage limit. I feel I was taken advantage of. They also said the reason I couldn't keep the truck is because it was going back out the next morning at 730 Saturday. It was still at the U-Haul place at noon . As far as I know it never went out. The only thing that kept me from having to leave my stuff on the street is I qualified for a free storage unit. I have a 4 month old girl and my wife. We were unloading our stuff at 930 at night into the unit. Now we have to do this al over again. This U-Haul site is off of academy in Colorado springs. When I went to try to extend my rental a lady that I talked to in person said I could bring my rental in si they could see it was in one piece then I could do another contract with them so I could keep it until Tuesday when my apartment would be open. She told me not to worry about anything that she would take care of it for me then 30 minutes later she called me and said that they couldn't do that for me and I needed to have the truck back that night because it was going back out the next day at 730. I explained that I have All of our stuff in it and I didn't have any place to go with it. She told I need to get another truck from another site the next day at 730 at the woodman site and unload my stuff on to the other truck and have the first truck back at it's site at 730. I asked her how was I supposed to rent another truck unload my stuff on to that truck and have the first truck back at it's site at 730. I said I couldn't not drive 2 vehicles at once an that it is impossible to rent a truck unload my stuff and have the first truck back all at the same time. She is the one who told me that she would take care of this deal so I could keep the truck for as long as I needed it for. I was willing to pay for the whole weekend that is when she said they would just do another contract. She is the one who stepped out of her role an tried to play boss an said things that wasn't even possible to do. I would like to get a refund for all of it because people played told me things that they were able to do. All in all I got charged full price for only using the truck for half the time and got charged for all the millage when I had to go further out of the way to get another truck. I got a big screwing on this. Someone needs to do the rite thing and get my money back. Thank you from a person that will never use your service again and I will let people know that the service there is a rip off. I did try to resolve this situation with the site and got no where. All they wanted was the truck back an didn't care what happened to our stuff or anything that we needed.. I am not a rich person and I don't appreciate that your employee didn't consider that our 4 month old girl had to be out in the night unloading our stuff into storage. Do you have kids would you want your kids out in the middle of the night unloading your stuff. Probably not.

DONALD HALE  |  First Impressions 
Rating:
5.0

Will always consider uhaul for moving and storage needs.

Michael Whittmor  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marta Baez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christian Larson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary Crosslin  |  Overall Experience 
Rating:
5.0

I mainly dealt with Chris, good guy. He got me into a unit close to the front as I'm a disabled veteran. The staff was all really nice and helpful. The storage facility was clean, well maintained and climate controlled. Highly recommend this place for your storage needs... They also have trucks... I didn't use one but if it's from this staff, I'm sure they would be on point. Thanks again Chris and staff. I would use them again.

David Holtan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathy Scarberry  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

TYLER VISENTIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOEL WILLIS  |  First Impressions 
Rating:
5.0

They gave excellent customer service! Our experience was awesome! Everyone was very friendly accommodating! Thank you so much!

Robin Friesen  |  Online Move In 
Rating:
3.0

With only one entrance and the units spread over such a large area, it is both difficult and cumbersome to reach my units. Additionally I discovered a 10x20 isn't really a 10x20, but two 10x10 side by side which didn't work for an item I needed stored resulting in my having to rent two units instead of one. The staff was helpful but the facility itself is awkward and inconvenient.

CYNTHIA MCCHESNEY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brenda Bove  |  Overall Experience 
Rating:
5.0

Great customer service and good travel experience and the storage is clean fresh and spacious.

yassecht valdes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dustin Williams  |  Overall Experience 
Rating:
5.0

Great U-Haul location and a very safe and clean storage space! Thank you!

Andrea DeLuca  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TYLER VISENTIN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark Palm  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Hargus  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Laura Kafel  |  Overall Experience 
Rating:
5.0

Staff very friendly and restrooms how many storage places have restrooms

JOEY BACA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Preedawan Namsamut  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Brittany Brennan  |  Online Move In 
Rating:
4.0

The person at the register was pretty low energy and reluctant, but other workers I spoke to were very nice.

Mark Pape  |  First Impressions 
Rating:
5.0

My locker had a sticky latch that was stiff & I needed gloves to push it over. I'm not sure if it was bent or not. I eventually learned how to work with it. I don't know if that is normal or not since I've never used such a latch before.

Carolyn Bentley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Maldonado  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brenda Bove  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kaila Venuti  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Gant  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristopher Whitehead  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Fidel Pachecogmailc  |  Overall Experience 
Rating:
5.0

Chris was a grrreat help. I can't say enough good about that man. He is the best example of what an excellent customer service person should be that I've ever had the pleasure of doing business with.

James Dikes  |  First Impressions 
Rating:
5.0

I was very pleased with my overall experience with this U-Haul center. Chris is great!

Thomas Hensley  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Denroy Carter  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brad Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Hughes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Hooper  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Killgore  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katherine Prince  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alisha Lawrence  |  First Impressions 
Rating:
5.0

Exceeded my expectations with friendly professional service, excellent moving truck and equipment, and very clean modern storage facility.

BarryD Bowyer  |  First Impressions 
Rating:
5.0

Excellent, friendly and professional

Eloy Gutierrez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Katherine Bradford  |  Overall Experience 
Rating:
2.0

Not the best customer service from the employees

Adam Holsinger  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAULA LEVY  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Anita Wildmone  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sean Syring  |  Overall Experience 
Rating:
5.0

Very kind gentlemen who went above and beyond to help me! Very clean storage facility and easy truck check in and out.

Natalie Fox  |  First Impressions 
Rating:
5.0

The manager at the Woodmen facility deserves a huge award for outstanding customer service! Such a patient, caring person and went beyond the call of duty to assist me in checking out my truck and storage! Thank you!!

LISA VELASQUEZ  |  First Impressions 
Rating:
5.0

Best storage facility I've ever been to. Clean and carpeted, inside and temperature controlled and well-lit, with a secure self-check-in/checkout system, and it's enormous. Never seen anything like it.

phil puterbaugh  |  Overall Experience 
Rating:
5.0

The service was great!!

LEDELL EDWARDS  |  First Impressions 
Rating:
5.0

This is the second time I've used this particular U-Haul facility (2020 and now 2022, and 2 different facility GMs, Jason back then and Chris now), and both times things have gone well. I will be using this same facility again should I return to Colorado Springs in the future.

John C Dechon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Katie Jackson  |  Overall Experience 
Rating:
4.0

The people were fantastic to deal with. Facility was great! Easy and convenient. That said, the IT system sucked! Made it very difficult to reinstate a storage rental I had made there over a year before, due to the system losing my contract. The only thing that kept me from saying WTF and walking out with my stuff was how helpful, creative, and mutually frustrated the staff at the facility was. Great people! The fact that an inquiry leads to 45 minutes wasted while I was on a tight schedule to begin with was extremely frustrating. Again, this was no fault of the facilities employees. They truly saved the day and kept me as a customer, albeit one shaking their head over the problems with your information management! Fire your IT department! Give those folks at the facility a raise and an “way to go”!

Michael Schwartz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jerry Koehn  |  Overall Experience 
Rating:
5.0

Outstanding service and facilities.

Donald Hawkins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Danny Davis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brenda Bove  |  Overall Experience 
Rating:
5.0

The agent I worked with (Devotion Aona) was extremely helpful and very professional. She was working mostly by herself and handled the customers waiting in line very graciously

Stephen Fisher  |  First Impressions 
Rating:
4.0

Alarm activated by itself after leaving to go grab more stuff and alarm would go off literally every time even after disarming it which was super annoying.

Devin Hall  |  Overall Experience 
Rating:
5.0

The 2 workers that were on shift the day that I reserved the U-Haul were beyond excellent! I really appreciated their customer service abilities and they really were professional!!! Thanks U-Haul @ Rockrimmon you all rock!😉

Corterrence Stewart  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mistelle Starr  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Devin Hall  |  First Impressions 
Rating:
5.0

I needed a short-term storage solution, and this was perfect.

ROBERT PHILLIPS  |  Overall Experience 
Rating:
5.0

Easily the best uhaul site I’ve ever used.

DARCY OLSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marta Baez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yvette Kelly  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ann Kiser  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

WILLIAM WALLACE  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Marisa Vasquez  |  Overall Experience 
Rating:
5.0

great

Marlo Randle  |  First Impressions 
Rating:
5.0

My original housing plans fell through so I needed a place to store my things last second. Uhaul storage made it painless for me, even though it was a last second reservation.

Christopher Lawson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Thomas Dowd  |  First Impressions 
Rating:
5.0

The gentleman had excellent customer service and went above and beyond to help me with a dilemma caused by a Denver U-Haul.

Melissa Velasquez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANGELA HANENKRAT  |  First Impressions 
Rating:
5.0

Very easy experience renting storage from Uhaul. Facility was clean, easy to access, and usually not too busy. Thanks for a great experience!

Nicole Freyschlag  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Austin Lee  |  Overall Experience 
Rating:
1.0

You guys cudgel my credit card 2 times and when i canceled the same day you only refunded me one time

CANDRA TERRY-GRAVES  |  Overall Experience 
Rating:
5.0

Very nice and clean facility. Devin did a fine job signing me up.

Todd Statzer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Ford  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeanne King  |  Overall Experience 
Rating:
5.0

They were very nice and helpful

Virgil Harvey  |  First Impressions 
Rating:
5.0

The only thing I would suggest is that patrons be made aware that after hours the large sliding door is not available.

Glynese Northam  |  Overall Experience 
Rating:
5.0

Good experience.

Cherie Barham  |  First Impressions 
Rating:
5.0

I walked into your facility real upset everything that could go wrong did. Jordan and Chris made the difference, I was given wrong info, the gas they quoted was wrong they scheduled me for the wrong location this all came from your store at 3105 N Nevada. But again Jordan and Chris at Woodmen corrected everything and I left a happy person Kudos for these two employees. They saved me a call to Corporate.

Victoria Saiz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

christine cheek  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Don Murray  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Billie Camp  |  Overall Experience 
Rating:
5.0

All the staff was wonderful The facility was very orderly and clean

Virginia Calles  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aurisola Reyes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristen Kettle  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rachael Richards  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

WILLIAM GIESMAN  |  Overall Experience 
Rating:
5.0

I like the security this facility provides and the ease of parking and moving stuff into/out of unit. Highly recommend.

emily perry  |  First Impressions 
Rating:
5.0

The facility was excellent. Staff was always friendly and helpful.

Kathy Jorgensen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Phyllis Cullenbine  |  Overall Experience 
Rating:
5.0

Excellent service, friendly and helpful, great facility, great experience, Managers were outstanding.

Holly Benson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Danielle McCarthy  |  Overall Experience 
Rating:
4.0

Smell if mold - carpets? Otherwise excellent!

Elizabeth Hughes  |  First Impressions 
Rating:
5.0

The staff are extremely courteous and awesome. I was extremely impressed the majority of the staff are men in the store is clean, organized, and has the highest level of teamwork I've ever seen.

Fanice Reed  |  Overall Experience 
Rating:
1.0

The stress and inconvenience you guys have put me through are unacceptable! This was by far the worst experience i have had with any storage! The incompetence in your cooperate office are also very dissatisfactional!

PATRICIA KATES  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Womens Council of Relator's   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

leslie fritz  |  Overall Experience 
Rating:
4.0

My move to a new unit went well, Tatem and Chris were a big help. Both very professional and curious, I really did little to help, the move took half the time I thought it would. Thank you so much, my woman and I appreciate all you have done. J.T.

John Whiteeyes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandon Combs  |  Overall Experience 
Rating:
3.0

I wasn’t happy about having my storage unit moved. I was glad that I was able to stay at the same location. The movers were nice and very good at reorganizing but the move took 5 hours. Which was 2 hours longer than I was told that it would take. I was disappointed to have my furniture moved because inevitably there was some damage to the wood. Not sure when it happened, either when it was moved in or moved to new space. But every tim I move there is risk of damage, so I hope that I don’t have to do this again. I’m glad to have 2 free months, but I hope you don’t raise rates on me AGAIN before I move out completely.

Laura Karcher  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Emily Hall  |  Overall Experience 
Rating:
5.0

The experience moving was a pleasure with Uhaul.

Donna Barnhouse  |  Overall Experience 
Rating:
5.0

Satisfied

NATOYA ROBERTSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KEITH Mcdonald  |  Overall Experience 
Rating:
5.0

All of the staff were always helpful, and the facility is very nice being air conditioned and clean.

adrienne brown  |  Overall Experience 
Rating:
3.0

My uhaul truck was cancelled (due to lack of trucks available) so I couldnt move out before my month renewed. When I moved out 2 days later, I asked if I could get a prorated amount since uhaul cancelled my reservations. I was told to talk to the manager. So I called back several times and was never able to get ahold of Jen. I was told multiple times she would call me back, but never got any call from anyone. The facility was clean amd well kept but communication was non-existent from the manager when I needed help. All the other associates were nice and helpful. It was just frustrating to pay another month of storage when uhaul was the ones who cancelled my move in the first place.

Anna Aquino  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Anderson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WILLIAM GIESMAN  |  Overall Experience 
Rating:
1.0

The fact that you won't guarantee a truck or made changes to u-box drop off locations at will was extremely inconvenient for me, especially since I was moving out of state. The U-Haul storage facility was all good but they don't pro-rate the rental so I basically paid $60+ for 1 week. There is zero reasons why they can't pro-rate. I also got different answers from different people about the equipment rentals and pro-rating the storage unit. I will never use U-Haul again (I went with Penske and had a much better experience).

Stephanie Anderson  |  Overall Experience 
Rating:
4.0

All things considered, it was fine. The 1-800 line, nor no phones should ring to the front desk staff. Handling in person customers should be priority. The parking lot needs to be cleaned, especially by the loading docks. The bathrooms are disgusting.

Don Pedlar  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

AMANDA DEKOEKKOEK  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Robert Heinze  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sandra eskew  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maureen Kelly  |  Overall Experience 
Rating:
4.0

N/a

Corinne Duren  |  Overall Experience 
Rating:
1.0

The gentleman Shawn didn't know what he was doing, kept messing up the account and order, kept us at the facility for hours. I missed other appointments I had per that day, then having to go back and forth purchasing items, retrieving items because he did not know how to set up the account and save it, thus having to redo everything. He showed me the Storage and got plastic pieces stuck it in where it didn't want to lock had to contact someone to fix it. Then I received a phone call 8am to return a trailer I rented at 7pm for 24 hours stating it was over due, the lady that called me simply stated I will extend it and add stuff to my account that made no sense if Shawn and Chris told me the return time was 7pm the following day than to be harassed by someone not only calling my phone but my family members. Then I called back and asked her how did this make sense and she said for I told hold or that she would call me back because she had to assist other customers and never called back! Horrible service, horrible customer service, no military discounts available, waste of time, waste of taxing me everytime to purchase something additional after they forgot to mention a requirement of one item or another. I will not come back to this facility after this move. Disgusted.

REGINA SANCHEZ  |  First Impressions 
Rating:
5.0

Anything and everything I needed for my move was right there. Jason and his staff were friendly and professional.

Mike Chesterson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MANUEL RODRIGUEZ  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Virginia Calles  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Cherlyn Colbert  |  First Impressions 
Rating:
5.0

The staff was friendly The new manger Jennifer got me sorted and moved in with no issues. Overall pleasant experience.

D'ARTHUR LLEWELLYN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Roy Tucker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Billy Lewis  |  Overall Experience 
Rating:
5.0

The team here are amazing! They provide fast, accurate service, everyone is professional, they’re all nice and everything was on time! The storage and trucks are clean. It is so easy to rent from this place!

Donna Heinrich  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laura Abblett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sandra eskew  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kayla Goldman  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

RHONDA BROWN  |  Overall Experience 
Rating:
5.0

Everyone at this facility was professional, knowledgeable, friendly and caring. Even during change in management didn’t prevent the staff from exhibiting a total teamwork mentality. When we were moving out Devin went out of his way to make sure the customer he was already helping had everything she needed and took the time to let us know he’d be with us to go over the move-out process and was available in record time so that we could be on our way. Excellent experience with your company via the team at Rockrimmon!

Sean Evers  |  Overall Experience 
Rating:
5.0

The best customer service by far I’ve ever received being new to a state

dayahmad jackson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KASEY Lynne Pineda  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephen Morgan  |  First Impressions 
Rating:
1.0

I had 2 reservations for storage and the day I showed up they had nothing in the computer

MARK GREEN  |  First Impressions 
Rating:
5.0

Personnel were helpful

Robert Heinze  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Zachary Bray  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin Dornhuber  |  First Impressions 
Rating:
5.0

Easier than I thought! So convenient!

Raymond Outlaw  |  Overall Experience 
Rating:
5.0

All the employees are very nice and very helpful. Nice clean indoor units and they offer dollies too for you to use at no charge. Great place to store your things!

RHONDA BROWN  |  Online Move In 
Rating:
5.0

Great customer service

MARC ROMERA  |  First Impressions 
Rating:
4.0

Great facility! Will use again if needed.

Raymond Outlaw  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donna Heinrich  |  First Impressions 
Rating:
5.0

Over the past month of using the storage facilities I’ve had occasion to request information or help from the staff numerous times. I’ve found the staff members I interacted with to be knowledgeable and thorough, while being pleased to help by providing all the pertinent information I needed. I was always greeted and acknowledged when I was waiting for them to finish up with a previous customer. I felt that the entire staff was there to make sure I had the most trouble-free experience. Customer service like I experienced with this U-haul staff is priceless. I wish more businesses and service providers were this well trained and committed to providing a top-notch customer experience.

Juan Rubio  |  Overall Experience 
Rating:
4.0

They were friendly and very helpful. The facility was well maintained and clean. Convenient location and hours. This is the first time I have ever rented a storage unit from Uhaul and I would definitely recommend them to anyone.

RHONDA BROWN  |  First Impressions 
Rating:
5.0

This is the BEST location I’ve ever dealt with. The team here was knowledgeable, courteous, patient and enjoyable while we were going through major moving drama.

Robyn Pfahl  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew Dick  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sean Evers  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rachele Adkins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary Keener  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rocky Sanchez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin Bittner  |  Overall Experience 
Rating:
5.0

All staff members working in 455 E Woodmen Rd Colorado Springs, CO 80919 are truly professional and courteous. They will always look on how to help the customer and make them feel welcomed. Soldier moving from Alaska to Colorado.

Joseph Rangel  |  Overall Experience 
Rating:
5.0

Great staff!!! Thanks, U-Haul 😃

jonathan cohen  |  First Impressions 
Rating:
5.0

Thank you

Peggy Sue McCarthy  |  Overall Experience 
Rating:
5.0

Thanks.

Stephanie Anderson  |  First Impressions 
Rating:
5.0

Very friendly

Don Pedlar  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vincent Walker  |  Overall Experience 
Rating:
5.0

Very nice employees

Robert robertson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jeremy Acosta  |  Online Move In 
Rating:
5.0

This and the other staff were super friendly and so helpful with the process of storage rental and dropping off a truck rental.

Michael Lee  |  First Impressions 
Rating:
5.0

Great facility, helpful staff.

Colin Bailey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

cherly whitemore  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DONALD MCCARTHY  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

WILLIAM LYONS  |  First Impressions 
Rating:
5.0

Chris has excellent customer service. The facility is conveniently located, clean, temp controlled, and offers free carts to help move which made things easier.

Dean Tran  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Trevor Malley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joseph Rangel  |  First Impressions 
Rating:
5.0

Great customer service...really like that team. They so to really well together.

Donald Hawkins  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Oliver Towns  |  Online Move In 
Rating:
3.0

Only thing is that it is 78 degrees in there and I was sweating my tail off! I think that is too hot for people moving in and out.

Kathy Hawkins  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

dennis runnells  |  Overall Experience 
Rating:
5.0

Competent, friendly, and very helpful staff. Very clean facility

Damian Wackerman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

aaron hunt  |  Overall Experience 
Rating:
5.0

The staff was so friendly. The facility is wonderful.

Yvette Grant  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Audra Baker  |  Overall Experience 
Rating:
1.0

They don’t watch anything they are rude and apparently let anyone in to break off your lock and put a new one on!

KIMBERLY COLE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin Bittner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donna Barnhouse  |  First Impressions 
Rating:
5.0

I used the Academy Blvd facility in the past and they referred me to the Tiffany Square facility when they couldn't provide the storage size I needed. Very helpful and a much more convenient location for my current needs.

Jillian Lund  |  First Impressions 
Rating:
5.0

Jason and Dre are amazing! They explained everything thoroughly and made sure we knew how to operate the system. They checked in on us a number of times as we were unloading to make sure we were doing okay. Jason even backed the trailer into the unload spot for us! Very happy with this Storage Center.

Sylvia Kurko  |  First Impressions 
Rating:
5.0

The man that checked me in was exstreamly helpful.

CLIFTON MINOR  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Ricky Frame  |  First Impressions 
Rating:
5.0

The management and staff are friendly and professional. Jason helped me with a climate controlled storage unit that fit my needs perfectly. Moving carts provided by the facility made moving my things in easy. The building is secure and that makes me feel like my things are safe there. I would definitely recommend this U-Haul storage facility.

Mike Chesterson  |  First Impressions 
Rating:
5.0

Great customer service!! The facility is very clean and we'll kept with easy access!! The staff were very helpful!

Amanda godinez  |  First Impressions 
Rating:
5.0

Jason was absolutely great as the manager and the representative who checked me in was also superb

John Bounds  |  First Impressions 
Rating:
5.0

The BEST customer service I have ever received. Jason turned a horrible moving experience into a success and I left feeling great about the experience and the company. I HIGHLY recommend this facility and its services.

Angela Hanenkrat  |  First Impressions 
Rating:
5.0

Chris was friendly and efficient. He did everything to meet my needs. After driving from NC, Chris was a welcomed help. Most of the agents in NC were very unhelpful and wasted almost a whole moving day.

Yvette Grant  |  First Impressions 
Rating:
5.0

Jason Carr, the facility manager, is very professional and was very helpful in making reservations for a trailer and endpoint storage.

Christopher Mitchell  |  Overall Experience 
Rating:
4.0

I had an offer for a free month of storage but it still charged me but I like the place so I'm ok with that

Robert Porras  |  Online Move In 
Rating:
5.0

Jason was phenomenal

Patricia Pannell  |  First Impressions 
Rating:
5.0

Jason couldn't have been more accomodating, so much so that we booked our next truck already! Steve Barone

Stephen Barone  |  First Impressions 
Rating:
5.0

Everyone here is super friendly and helpful! I felt safe going to my storage unit alone and will recommend this location to friends!

megan dale  |  Overall Experience 
Rating:
5.0

Jason is the man nice guy very helpful if I ever need a storage again I'll be back thanke!!

Mark Arauza  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Richard Little  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Crystal Baker  |  First Impressions 
Rating:
5.0

Thank you for being so kind and helpful.

David Fajardo  |  First Impressions 
Rating:
5.0

Jason Carr went above and beyond to make I was taken care of! It was an absolute pleasure! Thank you!

JOHN BAKER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas Soper  |  First Impressions 
Rating:
5.0

I would recommend this facility to anyone who wants a helpful staff (especially Jason), spotlessly clean everywhere and a very convenient location in Colorado Springs!

Sherry Hall  |  Overall Experience 
Rating:
5.0

Fantastic service and clean facility. Helped us with all our moving needs.

Jeff Hunt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TAYLOR PETERSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHERRY BEENE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Justin Sarmiento  |  Overall Experience 
Rating:
5.0

I found this U-Haul Moving & Storage facility at Tiffany Square here in Colorado Springs not only clean and easily accessible (several dedicated loading/unloading parking spaces at the entrance) but GM Jason Carr to be very friendly & helpful -- as was Don, one of the other U-Haul employees who helped me on move-in day. Further, the rental rates are surprisingly reasonable, especially considering this is a climate-controlled facility in fairly expensive Colorado Springs. As I told Jason when I was "checking out," his Tiffany Square facility would be my FIRST choice should I ever need another storage room in the future.

John C Dechon  |  Overall Experience 
Rating:
5.0

Jason Carr was exceptionally helpful and professional. He made recommendation for truck size, which was of great benefit in moving our two storage units. When I called him he was available and professional. Excellent employee!

Carlos Longoria  |  Overall Experience 
Rating:
5.0

This place is fantastic! Friendly, professional staff, super clean. Brand new!!!

Christopher Klempay  |  First Impressions 
Rating:
5.0

This is the best storage facility I’ve ever seen and used. I’ve had several storage units in my time and this was far and away the best. Nothing compares to it!! Jason Carr is an excellent GM who is an excellent asset to have.

Christopher Whitehead  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

sabrina Scarberry  |  Overall Experience 
Rating:
5.0

The storage facility was so clean! I stored my items for a year and a half. When I emptied out my unit my stored items were as clean as when I put them in the unit! No dust. Thank you!

Susan Suslow  |  Overall Experience 
Rating:
5.0

Jason was very helpful and friendly, he helped me through the whole process!

Carrie Day  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paul DuMond  |  First Impressions 
Rating:
5.0

.

Jenny Robinson  |  Overall Experience 
Rating:
5.0

Eddie Clubs' staff provided the best service experience I've received from any provider in recent memory - Eddie personally extended a level of individual service that clearly exceeded expectations

Donald Crozier  |  Overall Experience 
Rating:
5.0

Amazing service here, the GM Eddy was awesome as well as the rest of the staff

Jeremy Rossiter  |  Overall Experience 
Rating:
5.0

Ease of access is great in a climate controlled and carpeted facility.

Sharon Edens  |  Overall Experience 
Rating:
5.0

Excellent storage facility, ample space, and equipment availiable to move your stuff from loading dock to unit. Thanks guys!

John Hogg  |  Overall Experience 
Rating:
5.0

The entire operation was impressive - from arranging storage through Eddie, to the young lady that performed inspection/checkout, each step was efficient, fast, and completed by friendly people. 5 ☆s!

Donald Crozier  |  First Impressions 
Rating:
5.0

The process to move in and then move out were each very easy. The staff at this storage facility are very friendly and helpful!

Diane Jesser  |  Overall Experience 
Rating:
5.0

The storage units are climate controlled and have convenient access for unloading large and heavy items. The customer service is professional and efficient.

Sharon Edens  |  First Impressions 
Rating:
5.0

Thank you. Everything was great.

Taner Gur  |  Overall Experience 
Rating:
5.0

I especially liked your "share" room where persons were able to pass along items no longer needed for a time.

Alexandra Fileccia  |  Overall Experience 
Rating:
5.0

Eddie and Jennifer were extremely professional and fantastic. There was also the gentleman who checked us in back in September, I think his name was Matthew? Also awesome and very knowledgeable.

michael escalante  |  Overall Experience 
Rating:
5.0

Thank you quick and friendly service.

John Kellogg  |  Reservation 
Rating:
4.0

At first it was a really bad experience the truck I received had a hole on top of the roof and I have a lot of electronic equipment and it was raining and I got delayed. However I got taken care of.

Colton Austin  |  Reservation 
Rating:
5.0

Brittany was amazing and extremely helpful

Cindy Whitehead  |  Reservation 
Rating:
5.0

Best staff I have ever worked with

GEORGE KRUEGER  |  Overall Experience 
Rating:
5.0

Great staff

george krueger  |  Overall Experience 
Rating:
2.0

Two days after I stored my property at this facility my storage unit was burglarized. Everything inside was taken. The bottom line is that this facility is not secure.

David Harrison  |  Overall Experience 
Rating:
5.0

Well done job. Everyone I deal with was VERY prosstional and very helpful Thank You

John Akers  |  Reservation 
Rating:
5.0

Very helpful staff and perfect location!

rick gross  |  Overall Experience 
No reviews have been submitted for this location.

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