Excellent customer service!
Terrance G
Customer Reviews for Triple D Detailing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Always very nice and friendly and goes out of their way to help you.
Sherry GClean vehicles...friendly owner and staff, great visit...nice inventory.
Mike BJust rezzy
zachary gno fault of location but UHaul needs to put some type of jack or stand on the hitches. Not every one can lift it to hook up thoughtout the process.
Lefse SNo one was at the site. No one answered my calls. No one returned my message. The two customers service people I spoke to on the phone were very helpful. They guided me through the drop off.
David WBrian is awesome. Helped me rent the uhaul and drop off was a breeze. Highly recommended. Grateful to have his uhaul service here in town
Angela iThe staff was very professional and courteous.
terrance gFriendly and helpful, glad to have this service in our small community
Faith LThe most professional u-haul service manager - this manager deserves more than 5 stars. He is thorough in providing necessary information, on time follow-up, and he has a wonderful demeanor. It was a pleasure doing business with him! Thank you!
Jewel HBrian was amazing and very courteous and cares for his customer needs.
Michael NEverything was great no problems. Just what I needed for the job.
Lawrence DBe open during business hours, have clean equipment, fulfill job requirements…
Keith RThis place was the best. The owner was so helpful and kind. He made it to so easy to pick up and rent the trailer. I would go back to him again in a heartbeat. Best customer service I've ever received.
NATASHA KThis was an excellent experience and I highly recommend them! Thank you Wolf Point (Brian).
DARREL RExcellent service
Scott KHave a U-Haul rental place in Glasgow, MT so we don't have to drive 100 miles round trip to rent one from Wolf Point
Craig HThe location was way to far for me to go to pick up the truck.
Anthony JAll was fine.
Brad BHe was pleasant and very helpful in getting it all back in.
Patricia LBrian at Wolf Point, MT was quick and professional. Excellent service!
Joesph AGreat with helping loading the trailer.
conner wGreat service
pam jChange in vehicle transport caused ordered trailer to not be wide enough. Double check trailer widths. I did not know Uhaul had different width transport trailers.
Larry MEverything was great thank you!
Justyn KBrian is a great guy!!
jacob tIt would be more helpful if someone was on call weekends. We had a problem and called for help getting the key - service person walked us through it without a hitch.
JamesEric FWhen I arrived at 9:00 am there was no body there. I called the dispatch number and the owner finally showed up. The truck I requested was not there yet. It did arrive later, I assume he did an inspection and what ever he needed to do. He did NOT clean the windshield, it was completely covered in dead bugs. It took a long time to get it clean enough to see out of the windshield. the windshield wipers needed to be changed, they were actually stuck to the windshield in the bugs. When I used them the scraped the windshield and made a noise. I did not get the equipment I requested and was charged for a utility dolly that I did not get and I did not get the credit either. I had to settle for a tow dolly instead of a transport for my car or go out of my way to pick one up. I do not feel that I got any help from uhaul and was greatly disappointed with this move.
Joyce TBrian was very helpful and polite. We were in a pinch, but he helped us out immensely. If we are ever near here, he will get all of our business.
Angela SStore owner stayed late so that I could get there to rent a trailer. Excellent customer service.
beau gIn regards to my drop off I was in a hurry to find a restroom and ended up dropping the key off before I took pic of the odometer so was unable to complete mobile check out. Can I please get reimbursed for the late fee? When I booked this I didn't see a place to add anything but pickup and drop off. I picked up in Billings got stuff from storage in Colstrip and returned to billings then on to Culbertson to unload then dropped off in Wolf Point. Can you deduct some of the extra mileage? Can I not be charged a late fee please? I am a teacher and moved to new school on the Fort Peck reservation. The school only covers $500 and I spent way over that with added charges, air-flight, gas, motel. Thank you for considering, Navar Swift
NAVAR SThey went out of their way to be helpful. Communication was exceptional.
JEAN TKeep doing what you are doing, it works!!
Tom NGreat customer service!!
Deanna GNo improvement needed from what I could see. Very professional!
Debra BDealer was very accomadating when my move took longer than expected. Thank You
Larry HNothing, everything was just fine!
Robert BDealer and equipment were great
Brady BDealer was very helpful. Equipment worked great.
Rusty SWe always receive alot of great customer vibes at this wonderful establishment. The Management Team is right on point.
Cynthia BWould use agsin
Darwin BEvery time I have been here, the staff members were helpful and courteous!
cynthia bThe guy in Wolf Pount, Mt was Great and rate was greasy also!!
yolanda pBrian was very helpful. Thank you
Tami MWorked great. Thank You
Doug GPolite and pleasant experience. Thank You
BRIAN Mwhen i reserved this 15 foot truck i had called the uhaul location in glasgow , mt and they had a unit for me. i thus tried to do the online , and that was not good for me. thus i talked to a real live person. who was great to work with and all set up for day and time i wanted. next day ( boom ) , no truck. who ever that person was was very unpleasant. my only options were now a big truck in glasgow or have to go extra 100 miles to get what i wanted ( AND THOUGHT I HAD ). I did this but not happy about it. the dealer in wolf point was above and beyond. trip and truck went great. until return day. it was aggreed to go to the heights location in blgs. , mt. luckly i called the day of the return and ( no ) i had to return to 2110 1st ave north in blgs. per another employee who i thought to be rude. thus again i had to rearrange all my plans to accomadate your ( uhaul ) plans with my rental truck , once returned. as far as i an concerned , i and my wife were not impressed. yes extra time , extra mileage ( blah , blah , blah ). nothing smooth about this deal.
MITCH MDealer was great and trailer worked fine. Thanks Brian
Janice BFriendly and helpful
Trini BGreat experience from start to finish.
VIRGIL SDealer was out in a blizzard to get me hooked up and on the road. Great customer service
Charles TDealer was very helpful
VIRGIL SDealer went out of his way to get me my truck after his normal hours. Great customer service
CORKY B