Customer Reviews for Tri M Boat & Mini Storage
(U-Haul Neighborhood Dealer)

543 reviews

1320 Old Angleton Rd   Clute, TX 77531

(979) 265-5347

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(979) 265-5347

1320 Old Angleton Rd
Clute, TX 77531

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Karen Klein 
Rating:
2.0

The unit given to us was mechanically defective Had a cracked radiator, fuel consumption way off this was 5th truck for this move never had such bad mileage

Penny S Cacoulidis 
Rating:
4.0

Customer did not leave a comment.

Veronica Cherry 
Rating:
3.0

Very frustrating when I reserved a truck with a dolly to find out after leaving the dolly was not placed in truck and was removed from my reservation but was not notified.

Justin Gardner 
Rating:
5.0

Customer did not leave a comment.

Lauren Ivy 
Rating:
4.0

Customer did not leave a comment.

William Samuel 
Rating:
5.0

Very good storage experience. The only negative - the chug hole out front at the road needs to be fixed.

David Higginbotham  |  Overall Experience 
Rating:
1.0

They are the worst. We dropped off, called like it said, have never had a call back to drop off. Because of them we’ll never use u haul again They are absolutely worthless And their place is filthy and pitiful

DELTON WESTMORELAND 
Rating:
5.0

Customer did not leave a comment.

Sharon Lee 
Rating:
3.0

Customer did not leave a comment.

STUART MCCAULEY 
Rating:
5.0

Customer did not leave a comment.

Penny S Cacoulidis 
Rating:
5.0

Your on line registration was AWFUL, resulting in extra waste of time and money. Wait until the truck is reserved and then sell all of the extra stuff. Insurance would be the one exception.

Jerry Stephens 
Rating:
5.0

Customer did not leave a comment.

BRITTANY NICOLE 
Rating:
4.0

Customer did not leave a comment.

George Ochoa 
Rating:
3.0

Customer did not leave a comment.

Ashley Rodriguez 
Rating:
5.0

Customer did not leave a comment.

jose lopez 
Rating:
5.0

The nice woman was friendly and quick to get me on my way at this location.

Steven Cole 
Rating:
5.0

Representative went above and beyond when we discovered they trailer lights were not working on our truck. She stayed passed closing time to help us figure out what the problem was. When we decided to go home and get another truck to pull the trailer she provided us with a gate code to get in and pick up the trailer. Exemplary example of customer service. Thank you

Donald George 
Rating:
3.0

Customer did not leave a comment.

Niccolo Chiprboli 
Rating:
4.0

Customer did not leave a comment.

FLORENCE EVANS 
Rating:
5.0

The front office lady was very nice and professional

Joshua Morris 
Rating:
5.0

Customer did not leave a comment.

Michael Leatherwood 
Rating:
5.0

Customer did not leave a comment.

Larry Watson 
Rating:
5.0

Customer did not leave a comment.

Donna Sawyer 
Rating:
3.0

Customer did not leave a comment.

James Ludwig 
Rating:
5.0

Customer did not leave a comment.

Alicia Williams 
Rating:
5.0

Let customers know that is going to take a while before getting in the truck and advice them to return it during the day so it's easier to take pictures

Jose Iracheta 
Rating:
5.0

Customer did not leave a comment.

Wilisha Johnson 
Rating:
5.0

Customer did not leave a comment.

LaJuana Dixon 
Rating:
5.0

Customer did not leave a comment.

Thomas Williams Jr 
Rating:
4.0

Customer did not leave a comment.

Randy Richard 
Rating:
5.0

Customer did not leave a comment.

John deutschlander 
Rating:
5.0

10/10 experience

Joshua Savage 
Rating:
5.0

Very convenient and a friendly staff. Two thumbs up, and 5 stars.

Kenneth Murray 
Rating:
1.0

Customer did not leave a comment.

Maria Hinchman 
Rating:
5.0

Customer did not leave a comment.

ARIEL PINES 
Rating:
5.0

Customer did not leave a comment.

Pablo De Alba 
Rating:
5.0

Service was excellent. Agent was very helpful. Wonderful people at Uhaul. I have a tire issue and the response was great. I was back on the road in 45 minutes.

george valadez 
Rating:
5.0

Customer did not leave a comment.

John Crockett 
Rating:
5.0

The lady at the desk was very helpful and nice

ANGELICA ZUNIGA 
Rating:
5.0

Customer did not leave a comment.

Linda Coaliron 
Rating:
5.0

Customer did not leave a comment.

PETE ZERRTUCHE 
Rating:
5.0

Customer did not leave a comment.

Jay Wagner 
Rating:
5.0

Customer did not leave a comment.

OVEIDA BURTON 
Rating:
5.0

This storage facility told me that I had until dec. 31 to pay the full amount owed and they went behind my back and sold my things after accepting a payment. Then they stopped answering my calls to the facility and wouldnt responded to any of my voicemails that I left. I will be filing against this facility for stolen property, due to what the auction site that was used stated that if customer pays in full they have to let the customer get their things. The facility did everything in their power to not be available to take payment or return calls. There is no resolving when they sold my thing before the date they gave me over the phone.

Stephenie Music  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Adrian Alvarez 
Rating:
5.0

Customer did not leave a comment.

ashraf aly 
Rating:
3.0

Customer did not leave a comment.

Alan Biczak 
Rating:
5.0

Great experience.

Craig McKinley 
Rating:
4.0

The office staff were angels. Everything went smooth.

phillip SIMONEAU 
Rating:
5.0

This lady was very knowledgeable and helpful. Much more so than the guy at the pick up location.

Jacob Pullen 
Rating:
5.0

Customer did not leave a comment.

Christina Montes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dwianshell Eugene 
Rating:
5.0

Customer did not leave a comment.

BETTY SECHREST 
Rating:
4.0

Customer did not leave a comment.

Zachary Pisarski 
Rating:
5.0

The office staff lady was very friendly and helpful both times I encountered her.

Eunice Lucero  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charley Tindol 
Rating:
5.0

Customer did not leave a comment.

Gary Hunter 
Rating:
5.0

Customer did not leave a comment.

Steven Davis 
Rating:
5.0

Customer did not leave a comment.

Monica Cabrales 
Rating:
2.0

Very disappointed in the charges i received.

Sarah Mitchell 
Rating:
5.0

Customer did not leave a comment.

Steven Rod 
Rating:
5.0

Smooth sailing at this storage facility Loved the experience and all the persons working there Definitely recommend and will use again in future Thank you !!

Totie Holcomb  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Carrie Rensberger 
Rating:
5.0

Very professional friendly and thorough service. Thank You !!

Melanie LaFleur 
Rating:
1.0

The person told me all the lights were working. I left Texas and when getting into Oklahoma later that evening, I noticed I had no tail lights on the trailer. I had to pull over and find a hotel versus staying at a friends place due to no lights.

Russell Peck 
Rating:
1.0

This was a nightmare. I rented a small truck brought it back less than 24 hours later and went exactly 68 miles. I was overcharged $581.00! They made a terrible mistake on my mileage and emptied my bank account on the 4th of July weekend. It has been 4 days and still no refund!

Delta Lowry 
Rating:
4.0

Customer did not leave a comment.

Carolyn Watson 
Rating:
4.0

Customer did not leave a comment.

Dalia Mathews 
Rating:
5.0

Customer did not leave a comment.

mary anderson 
Rating:
5.0

Customer did not leave a comment.

Susan Burris 
Rating:
5.0

The 6x12 was clean but the side rails were so close to the side I was unable to tie my stuff down.

garry gann 
Rating:
5.0

Customer did not leave a comment.

Todd Running 
Rating:
5.0

She was amazing I give her 10 Stars

Josie Diaz 
Rating:
5.0

Customer did not leave a comment.

Vicki Bailey 
Rating:
5.0

Nothing

GARY GANN 
Rating:
5.0

Wonderful experience !

Keith Carman 
Rating:
4.0

I turned the trailer in after hours. The area was a pretty tight fit. Overall it was fine.

Shelly Murphy 
Rating:
5.0

Customer did not leave a comment.

Kelly Little 
Rating:
5.0

Customer did not leave a comment.

Tammy Rickard 
Rating:
5.0

Customer did not leave a comment.

Dennis Azlin 
Rating:
4.0

Customer did not leave a comment.

Jay Welch 
Rating:
5.0

I have had 2 units for a time, 1 inside with climate control and kept the longest. The other unit was outside. Finally went through the one outside and condensed that one inside. Staff at the facility are great,understanding and good to work with. This storage facility is easy to maneuver around and the climate units have hallways wide and open . Great place. I like it.

ROBERT JOSEPH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Imaela Cedillo 
Rating:
5.0

Customer did not leave a comment.

BRETT BOREN 
Rating:
5.0

Smooth transaction. No improvements needed.

Judy Kingj 
Rating:
5.0

Customer did not leave a comment.

Sherry Anthony  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vernon Wells 
Rating:
5.0

The staff was extremely friendly.

Perry Stevens  |  Overall Experience 
Rating:
5.0

Nothing

Jahcyi Thomas 
Rating:
5.0

Customer did not leave a comment.

Caleb Fortney 
Rating:
5.0

The lady was so helpful. She answered my questions and pointed out information I needed to have a good experience.

DAVID LESCHBER 
Rating:
5.0

This is a wonderful facility, and I truely recommend this place for storage and uHaul needs! The people are absolutely awesome and definitely understand customer service, and very respects!! Thank you Renae and Joe!!

Oveida Burton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Drusilla OBrien 
Rating:
5.0

I have no recommendations for improvement. Renee and Joe were both extremely kind and helpful.

Roger Sanders 
Rating:
5.0

Customer did not leave a comment.

Larry Cross 
Rating:
5.0

Good service

Marian Hinchman 
Rating:
5.0

Customer did not leave a comment.

SMITH WALTER 
Rating:
5.0

Customer did not leave a comment.

JOHN SANDERS 
Rating:
5.0

Customer did not leave a comment.

Richard Baragar 
Rating:
5.0

Facility is older, but clean. Staff was very nice.

John Lively  |  Overall Experience 
Rating:
5.0

Keep doing what you are doing.

ERCELIA SMITH 
Rating:
5.0

Very friendly

Albert Marshall 
Rating:
4.0

Nothing

Kathryn Mack 
Rating:
5.0

Customer did not leave a comment.

Mario Gonzalez 
Rating:
5.0

Customer did not leave a comment.

Adewole Sanyaolu 
Rating:
5.0

The staff here was great and so helpful will definitely rent from here again. The only negative comment is the after hours pick up is a NIGHTMARE to navigate through on your phone. Will never do that again

Gerald Lynch 
Rating:
5.0

Customer did not leave a comment.

Chubuke ONWUKA 
Rating:
2.0

Customer did not leave a comment.

urias perez 
Rating:
5.0

Not sure what the ladys name is but she is awesome friendly and very good at what she does! She made an unpleasant (having to move) experience into a pleasant one with her customer service skills!

octavio lara comtreras  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Belinda Montes  |  Overall Experience 
Rating:
3.0

Prvious renter had obviously backed the 5x8 trailer into something HARD. Bottom of back doors were damaged along with a light and the trailer tonge was bent out of perpendicular by at least 8 inches. The thing towed to the passenger side so bad you could not see the trailer wheel on the drivers side through the mirror. Need to send to the shop to straighten the tounge.

George Lampe 
Rating:
5.0

A few times the gate was left open but manager was in ghd officd otherwisr is was great

Diane Krock  |  Overall Experience 
Rating:
5.0

Renae was always very helpful and kind....I always enjoyed dealing with her!!! Her customer service was excellent!!!

JUDY FOSTER  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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