Customer Reviews for Kazs Service
(U-Haul Neighborhood Dealer)

Rating:

5.0

Found a tail lite that quit , no way for myself to get replaced ? lights are riveted on , not serviceable by customer !! Not a good idea ! Easier to change a lite , than get a ticket !! I hope they fixed it , before it lives Kelowna ????

Rating:

5.0

The office person (Kathi) at this site is a “breath of fresh air” in a world that seems to “care less” each day.

Rating:

5.0

I can't think of anything. They were polite, knowledgeable and helpful. A pleasure to do business with.

Rating:

4.0

The people behind the counter were excellent.

Rating:

5.0

Friendly good service, nice to deal with.

Rating:

5.0

The location and people there are excellent. The person at the call centre was rude and threatened to report the trailer stolen when there was miscommunication about the process. I had done the online check in but apparently that was not enough and not communicated. Threatening a customer is never the correct behaviour.

Rating:

5.0

staff went above and beyond to help. thank you for the excellent service

Rating:

3.0

For a national company very, very poor customer service.

Rating:

5.0

U-Haul can confirm with me that there is actually a trailer for me to pick on location within 48 hours prior to rental. I got no phone call as I requested when reservations were made.

Rating:

5.0

Friendly and efficient!!

Rating:

5.0

Cab of truck smelled of cigarettes. It was nauseating. For the cost it was unacceptable. I would not use UHAUL again.

Rating:

5.0

I tried several times to leave a great report on the Moving Help provides true Convenient Moving in Edmonto 5 star. However, the site did not lend itself to using easily and I gave up.

Rating:

3.0

signage is needed at the Clarsholme location took 45 minutes to find it,, no signage on highway or turn off ect.. frustrating to say the least.. and that was with the GPS on..just sayen

Rating:

3.0

I ordered a 15' truck and as far as I knew that's what I was going to get. 2 days before my move I was informed they only had a 10' truck for me but I could drive to Vulcan to get the truck in the size I ordered. That's a 1 hour drive away!! Absolutely not. I was very disappointed that U-Haul only gave 2 days notice, knowing it was too late for me to go through another rental company at such short notice. Moving is stressful enough without this hassle. I would not ever again use or recommend U-Haul to anyone for that reason.

Rating:

5.0

Keep the young lady name Kathy at the Claresholm, Alberta location. She was awesome.

Rating:

5.0

The lady who set me up at Kaz's was amazing!!! Quick easy super friendly service

Rating:

5.0

Kaz’s went above and beyond to sort out issues that were created by uhaul directors. I highly recommend Kaz’s but wish that uhaul would get their act together!

Rating:

5.0

Again, nothing really. The agent was expecting us and came out immediately as we drove up. She, too, was very pleasant and professional. Overall a great experience on both ends. Would not hesitate to rent a unit again in the future!

Rating:

5.0

Very helpful and very well equipped.