Customer Reviews for Tools & More
(U-Haul Neighborhood Dealer)

180 reviews

14730 Edward R Noll Dr   Spring Hill, FL 34609

(352) 754-0671

Office Hours

  • Mon-Wed: 8:30 am–5 pm
  • Thur: 8:30 am–3:15 pm
  • Fri: 8:30 am–5 pm
  • Sat: 8:30 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(352) 754-0671

14730 Edward R Noll Dr
Spring Hill, FL 34609

Services at this Location:

Office Hours

  • Mon-Wed: 8:30 am–5 pm
  • Thur: 8:30 am–3:15 pm
  • Fri: 8:30 am–5 pm
  • Sat: 8:30 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Excellent facility and staff. The owners are extremely friendly and helpful. I recommend them 110% and give them 5 stars plus.

Frank Rossi  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Armando S Navarro 
Rating:
5.0

Customer did not leave a comment.

Ian Geraldi 
Rating:
5.0

This facility was recommended to us by another storage place. We have not regretted storing our Rv there. Everyone one was extremely helpful and very friendly. If I ever need them again, they will be my first choice.

mitchell citterman  |  Overall Experience 
Rating:
4.0

I was told to park the trailer in a tight spot which I know I could not do. I told the attendant that my adult son and I would walk in onto the space. He the attendant immediately became angry and me told to drive out of there if I did not park the trailer where he wanted it. We got out of the car, disconnected the trailer and walked it to the spot, no problem. Jerk!

Joe Tripi 
Rating:
5.0

Customer did not leave a comment.

Todd Bootz 
Rating:
5.0

No improvement needed. Staff was friendly and very helpful.

Carl Wesler 
Rating:
5.0

Customer did not leave a comment.

Andreas Simatos  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

william sanchez 
Rating:
5.0

Customer did not leave a comment.

Francisco miranda 
Rating:
5.0

Great representative of U-Haul in several zip codes! I've used services throughout the country on personal moves and in a motorcycle moving business. Highly recommend making this one your favorite!

Robert Bearden 
Rating:
5.0

Customer did not leave a comment.

Robert Brayman 
Rating:
5.0

Customer did not leave a comment.

John Orton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rosemarie Grubba 
Rating:
5.0

Customer did not leave a comment.

Joseph Rychcik  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elmer easley 
Rating:
5.0

Very nice people very courteous and helpful

WILSON SUMRALL 
Rating:
5.0

Customer did not leave a comment.

Laura shover  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rickey Shew  |  Overall Experience 
Rating:
5.0

Not the fault if the company but the brakes were awful on the truck and needed replacement. Also alignment is way off on truck, I had to turn the wheel 1/3rd of the way to the left to go straight and the suspension or front right tire are messed up as well. Truck needs work, it did get us through but I would not want to drive it any long trip at all. Thankfully I learned how to drive semi's as a youth

robert guiffre 
Rating:
5.0

Great pricing and nice people to work with.

GREGG Signorelli  |  Overall Experience 
Rating:
5.0

The front wheel straps were inoperable, forcing us to use our own tie downs with no place to confidently secure. Mentioned to store and he asked why we didn't bring it back, it was impossible to bring back at 8 pm. We made it work.

Tina Mote 
Rating:
5.0

Went perfectly

Larry Knight 
Rating:
4.0

Customer did not leave a comment.

Savvas Gatis 
Rating:
5.0

They were very helpful

Jj Saldana 
Rating:
5.0

Great place , will use again when needed

ROY FIEHLER  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

RONNIE WOLFE 
Rating:
5.0

Everything was great. Great folks. Will use again.

Henry Maglia Jr  |  Overall Experience 
Rating:
5.0

Everything was perfect!

michael cooper 
Rating:
1.0

The people there wouldn’t give me advice on how to deliver or drop off the trailer because my father’s truck was broke down in South Carolina so a person who was passing by stopped to helped me and my father get us and the trailer down to Spring Hill Florida with his truck so when I went to tools and more to ask them on Monday how could we get the trailer there, they didn’t have a answer for me and was kinda of rude to me when I asked if it was possible to drop the trailer using my Jeep Wrangler but I know about the policy with jeeps that have soft tops and mine does have a soft top so they were rude that I couldn’t use my Jeep just to return the trailer so we had to pay to rent a box truck from somewhere else just to turn the trailer in and then returned the box truck back to its location where we got it from and when i was returning the trailer the guy asked where did we get the box truck from and I told him and then he said oh you could of returned the trailer there too and I didn’t know that because I was going by the email that uhaul sent me on picking up the trailer and where to drop it off so I wasn’t happy with the people there at tools and more

PATRICK BLEVINS 
Rating:
5.0

Customer did not leave a comment.

ROBERT HITTLE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICHARD LALIME 
Rating:
5.0

This location is fantastic! It is the only uhaul center in Spring Hill I’ll rent from! Equipment is always clean, ready to go and pickup and drop off is a cinch! Thank you!!

Peter Koukos 
Rating:
5.0

Customer did not leave a comment.

KATHERINE WISE 
Rating:
5.0

Customer did not leave a comment.

Dale Mulert 
Rating:
5.0

Some areas better than others for motor homes.

Ernest Grosos  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Daniel Giel 
Rating:
5.0

Customer did not leave a comment.

Patricia Devine 
Rating:
5.0

Put more units at location if possible.

Frederick BOAS 
Rating:
5.0

Customer did not leave a comment.

scott shaw 
Rating:
5.0

Mark & Peggy were great to work with and we would highly recommend the storage place. Priceing was very reasonable.

ROBERT HITTLE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maria Buazzoni  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Molee 
Rating:
5.0

This is the 3rd or 4th time I have rented from this location. To be honest I would never rent from anywhere else locally again. The customer service is top notch! Ease of pickup and delivery is unmatched. I never even had to touch the trailer, they totally hooked it up for me and i just drove away. Each and every time it’s a seamless transaction at tools & more. Thank you!

Peter Koukos 
Rating:
5.0

Customer did not leave a comment.

harry griffin 
Rating:
5.0

They were very helpful and very knowledgeable, very nice people. Would highly recommend.

Larry Headley 
Rating:
5.0

Customer did not leave a comment.

W C Homan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GEORGE LEHMKUHL 
Rating:
5.0

Tools & More is a great rental location! They are customer oriented and extremely personable and they make the rental process easy!

Peter Koukos 
Rating:
5.0

Customer did not leave a comment.

GERALD FLOM 
Rating:
5.0

Customer did not leave a comment.

Samuel Arroyo 
Rating:
5.0

Customer did not leave a comment.

john Mazzuca 
Rating:
5.0

Customer did not leave a comment.

Milton Ruiz 
Rating:
5.0

Very helpful and friendly.

JOHN STOCK 
Rating:
5.0

Great customer service Truck was clean & ran great Very happy with U Haul

curt thomas 
Rating:
5.0

Customer did not leave a comment.

charles Hardy 
Rating:
5.0

Keep on keeping on.!!!!!!

owen gorman 
Rating:
5.0

The owners were excellent and really helped make this an enjoyable experience.

Kenneth Marotte 
Rating:
5.0

Friendly staff, very helpful and overall a very great experience. I would definitely go back.!! :)

SANDARAH CORNWELL 
Rating:
5.0

Under the circumstances of Covid 19 this experience was excellent. Very pleasant people.

Raymond Bowman 
Rating:
5.0

Customer did not leave a comment.

Crystal Akins 
Rating:
5.0

Very friendly folks. It was a pleasure to meet and do business.

RUSSELL JENKINS  |  Reservation 
Rating:
5.0

I have rented from this location numerous times, they are always cordial, professional, and the equipment is always top notch, every time I go there, I always find what I need to rent and get the job done! This is a five-star location!

Peter Koukos 
Rating:
1.0

Overcharged; awaiting corporate manager response.

SUSAN CUPP 
Rating:
5.0

Customer did not leave a comment.

Samantha Urdzik 
Rating:
4.0

Customer did not leave a comment.

GREGORY HILLIS 
Rating:
5.0

The dolly fender fell off on the way to this location! Duct tape solved the problem.

Eugene Warner 
Rating:
5.0

Customer did not leave a comment.

Richard Harpin 
Rating:
5.0

Very friendly and helpful. Was in and out in no time. 2 people there to help me.

cheryl hollar 
Rating:
5.0

Keep doing what you are doing.

ronald twardosky 
Rating:
5.0

Customer did not leave a comment.

aaron guy 
Rating:
5.0

Customer did not leave a comment.

scott tattum 
Rating:
1.0

Customer did not leave a comment.

Austin Larkins 
Rating:
5.0

The first location was offering a very old and rusted 4x8 trailer with two small double doors in the back , good thing I looked in the back of the trailer it would have never worked for fitting my sofa because of the doors being lower and smaller opening . Next to it was a newer model with one single large door. I mention this to the tool place with the rentals and they were happy to change out for the newer one.

Cory Dunaway 
Rating:
5.0

Some of U-Haul equipment is pretty beat up and old, might be time for a makeover

Matthew Hall 
Rating:
5.0

Customer did not leave a comment.

Denise Surdukowski 
Rating:
5.0

Customer did not leave a comment.

Patricia Foyle 
Rating:
5.0

Customer did not leave a comment.

Rating:
5.0

Customer did not leave a comment.

YOANI HOLLISTER 
Rating:
5.0

Customer did not leave a comment.

Christine Gual 
Rating:
5.0

Customer did not leave a comment.

kenneth parsons 
Rating:
5.0

Customer did not leave a comment.

Orlando Plaza 
Rating:
5.0

Great customer service

Jose Nieves 
Rating:
4.0

Customer did not leave a comment.

Jason Neuman 
Rating:
4.0

The location was closed even though it was a 24 hour drop off but someone was waiting outside the facility for my arrival, which was outstanding. The gentleman greeted and instructed me nicely. Overall great experience!

Dwaine Francis 
Rating:
5.0

Customer did not leave a comment.

Kathryn Aaron 
Rating:
3.0

Customer did not leave a comment.

Frank Anderson 
Rating:
5.0

Customer did not leave a comment.

DAVID HANSHAW 
Rating:
5.0

Customer did not leave a comment.

JIM KOLDERG 
Rating:
5.0

Keep doing what you are doing

Eugene Warner 
Rating:
4.0

Customer did not leave a comment.

Jermy Urshel 
Rating:
5.0

Customer did not leave a comment.

steven nelson 
Rating:
5.0

Customer did not leave a comment.

Marvin Phelps 
Rating:
5.0

Customer did not leave a comment.

Eric Braun 
Rating:
5.0

Customer did not leave a comment.

Jim Young 
Rating:
5.0

Customer did not leave a comment.

Ronald Hackney 
Rating:
4.0

Too much air noise through the driver door. Headlights not aimed properly. Right high beam headlight burned out.

Stephen Gustin 
Rating:
5.0

No improvement needed.

Ronald Morgan 
Rating:
2.0

So there was an issue with the first rental company and had to get transferred. The people who dropped off the one I was suppose to rent did not bring it back in the best of conditions so to get me on my way had to go to a different location. The gentleman was very nice and accommodated my needs. Then I have to go to a place that is 15 min farther from my destination to add more miles to my trip. I get there the tank is half full so make sure you bring it back on half. Shouldn't be an issue but when you are moving and need to rent a 26 foot truck you are probably going to need time on your hands. The rental place closed at 330 so instead of picking up the rental at 8 as scheduled it was now after 9. So I get finished and bringing the rental back but it is right at 3:30 and didn't want to be charged another day so bring it back with a 1/4 tank of gas. Figured they would hit me for a couple gallons no big deal. But it was about as much of a day to rent the truck for a 1/4 tank of gas. Doesn't seem right. I will most likely be looking at other options when renting box trucks.

ROBERT TURNBULL 
Rating:
5.0

Customer did not leave a comment.

JOHN BONCZKIEWICZ 
Rating:
3.0

Customer did not leave a comment.

michael becher 
Rating:
5.0

Customer did not leave a comment.

Irwin Rynearson 
Rating:
5.0

Customer did not leave a comment.

George Sylvester 
Rating:
5.0

The absolute nicest people! I've always had a good uhaul experience though.

Nicole Ferguson 
Rating:
3.0

I felt uncomfortable leaving the truck on the side of the road outside of the gated area especially with no direction or warning beforehand, would suggest something different is figured out for a drop off location of trucks after hours.

Jeanette Fenhagen 
Rating:
5.0

Customer did not leave a comment.

JOHN STOCK 
Rating:
5.0

Customer did not leave a comment.

dennis cowling 
Rating:
5.0

Just keep doing what you are Doing.

ED GREENOP 
Rating:
3.0

Customer did not leave a comment.

john christensen 
Rating:
5.0

Customer did not leave a comment.

Vito Morolla 
Rating:
5.0

Customer did not leave a comment.

Lynne Simone 
Rating:
5.0

Everything was perfect no change required.

michael stanislawski 
Rating:
5.0

Everything went smoothly & everyone was so helpful and kind. I would recommend them to everyone. They made our first time of renting a uhaul very pleasant and easy. Thank you so much, The Sherwoods

Pat Sherwood 
Rating:
3.0

I will never recommend Uhaul to anyone. Traffic department is terrible and doesn't care about the customer. SE Area Mgr - David Holley never called me. We were on a tight schedule and UHaul caused us to leave 4 hours later than we needed to due to all the run around..

MARY LECOEUVRE 
Rating:
5.0

Good job!

ALTON SEARS 
Rating:
5.0

Customer did not leave a comment.

Svetlana Pryjmak 
No reviews have been submitted for this location.

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