Customer Reviews for Timely Treasures Thrift Store LLC
(U-Haul Neighborhood Dealer)

311 reviews

1003 Honeycutt Rd   Fayetteville, NC 28311

(910) 497-8449

Office Hours

  • Mon: Closed
  • Tue-Sun: 8 am–5 pm
Special Operating Hours
  • 6/15/2024: Closed
  • 6/16/2024: Closed
  • 7/26/2024: Closed
  • 7/27/2024: Closed
  • 7/28/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(910) 497-8449

1003 Honeycutt Rd
Fayetteville, NC 28311

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Sun: 8 am–5 pm
Special Operating Hours
  • 6/15/2024: Closed
  • 6/16/2024: Closed
  • 7/26/2024: Closed
  • 7/27/2024: Closed
  • 7/28/2024: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Rhonda Mcmahn 
Rating:
5.0

awesome team there working. fast and easy service

Sharnice Belser 
Rating:
5.0

Nothing Great Job

wesley witcher 
Rating:
5.0

Customer did not leave a comment.

Ashley Guerrero 
Rating:
5.0

It was a pleasant experience.

James McCray 
Rating:
4.0

Customer did not leave a comment.

Justin Verlinger 
Rating:
5.0

I don't think there is anything that needs to be improved. You all did a great job. Will use this place again in the future. Thank you so much.

Pamela Knox 
Rating:
5.0

The people were very friendly and helpful. The place was quaint and interesting. I really enjoyed it.

Scott Purcell 
Rating:
5.0

Customer did not leave a comment.

lynette douglas 
Rating:
5.0

Customer did not leave a comment.

David North 
Rating:
5.0

Customer did not leave a comment.

Rheydell Foster 
Rating:
5.0

Had a flat tire on auto transporter and it took 3 Hour for someone to come and fix.

William Harris 
Rating:
5.0

Customer did not leave a comment.

guy christian 
Rating:
5.0

The lady who works the front counter is always nice and friendly. I just wish you would get that pick up truck back in your inventory. Great location.

DEWAYNE GRANT 
Rating:
5.0

Customer did not leave a comment.

guy christian 
Rating:
5.0

The personnel at that location was so helpful thank you to all !!

MIKE PURVIS 
Rating:
3.0

The hours of the location were not updated. They close at 4:30 and advertise 5:00 pm. Also, the app is very poor for return purposes.

MELISSA HART 
Rating:
5.0

Customer did not leave a comment.

DAVIDQUINCEY DAWSON 
Rating:
4.0

Customer did not leave a comment.

Luis Magana 
Rating:
5.0

I was very pleased. I will use this location again for my needs!

Ricky Tucker 
Rating:
5.0

This place and the ladies that assist you with the rentals are fantastic. Very inviting and always smiling. The vehicles are always ready when promised. Vehicles are clean and look well maintained. Location is great since there is a gas station within walking distance, which ensures no wasted gas when returning. I have used this place on at least three separate occasions, and I have always been satisfied.

DEWAYNE GRANT 
Rating:
5.0

Great deal and very convenient

KENNEDY WELCH 
Rating:
5.0

Customer did not leave a comment.

Tracey Hidalgo 
Rating:
5.0

Very nice

Troy Langley 
Rating:
5.0

Customer did not leave a comment.

Princess Watson 
Rating:
5.0

Customer did not leave a comment.

casey wilson 
Rating:
1.0

They changed drop off location without our permission and we occered a fee from the other location because of it.

Justin Pirnay 
Rating:
5.0

Customer did not leave a comment.

Ashley wilkes 
Rating:
5.0

This is the only location I will rent from in the entire STATE they are so professional,

Shelia Kirkley 
Rating:
5.0

Love this location and people

Michael Marks 
Rating:
4.0

Customer did not leave a comment.

Scott Hendershott 
Rating:
4.0

Customer did not leave a comment.

Lynda Meehan 
Rating:
5.0

Customer did not leave a comment.

sharon wright 
Rating:
4.0

Customer did not leave a comment.

MATTHEW OXLEY 
Rating:
4.0

Customer did not leave a comment.

michael dewalt 
Rating:
5.0

The movers from Quality movers were EXCELLENT and inexpensive!

Earl Allan 
Rating:
5.0

Nothing. Great ladies and customer service. This was my second time using this store for Uhaul services.

DEWAYNE GRANT 
Rating:
3.0

Customer did not leave a comment.

Katrice McCall 
Rating:
5.0

Customer did not leave a comment.

Anthony Kelley 
Rating:
5.0

Very nice ladies and helped answered any questions I had.

kaylea Phoenix 
Rating:
5.0

Customer did not leave a comment.

Sarah LaVoix 
Rating:
5.0

Excellent customer service. Friendly family type atmosphere. I love it! The place is very clean and it has some great little ltreasures.🥰 On a score from 1 to 10 I will score them. A 10×10 💯

sharon wright 
Rating:
5.0

Customer did not leave a comment.

Ellette Shafer 
Rating:
5.0

Customer did not leave a comment.

Rachael Faulk 
Rating:
2.0

Customer did not leave a comment.

Amilia Pierre 
Rating:
4.0

Great experience! HIghly recommend Timely Treasures for your U-Haul rental needs.

Anthony Lugo 
Rating:
5.0

i just want to say thanks to uhaul.

cheryl reed 
Rating:
5.0

Customer did not leave a comment.

Bruce Stephens 
Rating:
5.0

When booking the truck on the uhaul website, I chose not to have a dolly or blankets. However, the truck had a dolly and blankets in the back anyway. We were told if we use them and break the zip ties, we need to pay extra. We weren’t charged for them since we didn’t break the ties, BUT just the fact that they were in the truck was super annoying. They made it hard to put things into the truck since they were right at the entrance, and in the end they took up room that we would have liked to use. It was a way to try to make extra money off of us while robbing us of the full truck space. I would suggest not to put these things in the truck if the customer asked not to have any. We were unable to use the entire loading area due to something I already said I didn’t want.

Jannis Bartning 
Rating:
5.0

Customer did not leave a comment.

Margie Robinson 
Rating:
5.0

I did not receive the check the vehicle back in until I already dropped it off and left. So I couldn’t get a accurate dash picture

STEPHEN ELLIOTT 
Rating:
5.0

Very good experience from beginning to end

Tina Latham 
Rating:
3.0

The lady expected us to re-park the truck and car hauler where she wanted it instead of doing it herself (including backing it into a space). She did allow us to bring back some blankets later that we thought we bought vs rented, so that was nice. She wasn’t unfriendly or anything, just I wouldn’t have expected to back in the truck and car hauler and disconnect it.

Orsel McGee 
Rating:
3.0

The 26’ truck that I scheduled would not start. Even with a jump, it wasn’t able to start. The employees were very nice about everything and got me into a 20’ truck but they need help with maintenance on their vehicles.

Jordan Joyner 
Rating:
5.0

Very efficient and customer friendly , took care of my urgent concerns

Fitzgerald Butler 
Rating:
5.0

Satisfied completely

John Knuckles 
Rating:
2.0

Know the prices

Tabitha McMillan 
Rating:
5.0

This was not the location I reserved for which caused additional miles to be added to the trip. The staff at this location however was excellent.

Matthew Beasley 
Rating:
5.0

Customer did not leave a comment.

Vanessa Finley 
Rating:
5.0

Customer did not leave a comment.

Milo Marovich 
Rating:
5.0

Customer did not leave a comment.

Felicia Clark 
Rating:
5.0

none

Constance Craft 
Rating:
1.0

Accused of damaging the truck and I didn’t even drive more than 2 miles. Decided to bring the truck back early and wasted my money. No apology from anyone.

TREMAIN MCADOO 
Rating:
5.0

Have rented from this location many times. Always received good quality service. Very excellent staff.

JOHNNIE COLEMAN 
Rating:
5.0

Customer did not leave a comment.

Kyle Galbraith 
Rating:
3.0

Customer did not leave a comment.

SARAH GOOTEE 
Rating:
5.0

Patricia was an absolute blessing! She made a daunting task too easy. I can't thank her enough for helping my move end on a high note.

Derrick Dewberry 
Rating:
5.0

Customer did not leave a comment.

Luis Legrand 
Rating:
5.0

Customer did not leave a comment.

Lauren Jackson 
Rating:
5.0

Not a thing

Cheryl Diaz 
Rating:
5.0

This particular U-Haul Site should be the model for ALL U-HAUL rentals I give the store and staff 5 STARS.

Shelia Kirkley 
Rating:
5.0

I will ONLY use this location. The ladies are very helpful.

Shelia Kirkley 
Rating:
5.0

Nice Customer service at that location. Representative was super.

Jamie White 
Rating:
2.0

Explain hidden charges before arrival at pickup location and keep reserved equipment in stock.

Timothy Hannah 
Rating:
5.0

Dear U-Haul, Timely Treasure Thrift store are AMAZING and deserve a giant raise with a larger fleet. As a previous business owner myself(prior to 9-11 because I chose to join the Army and still serving) there are issues with corporate U-Haul and how the U-Haul Corp. treats their franchise owners. These are MY observation and NOT Timely Treasures's viewpoint. First off, your website allows for double booking so 2 or more people can reserve the same vehicles 30 minires apart which should be impossible. (This is likely due to your online reservation system not communicating with their U-Haul software) also this causes cancelations which negatively affects the business owners.

Be Yoo 
Rating:
5.0

Customer did not leave a comment.

JARROD RIVERA 
Rating:
5.0

Uhaul should do vehicle maintenance often, to make sure under the hood is running properly. Vehicle malfunction during a move can be overwhelming for some people. Still a good company, my 1st choice

Kinya Brown 
Rating:
2.0

Customer did not leave a comment.

JOSHUA WILSON 
Rating:
5.0

The woman who assisted me was really sweet and helpful.

Dwane Hodges 
Rating:
5.0

Customer did not leave a comment.

Anita James 
Rating:
5.0

Friendly staff with excellent customer service! High quality Vehicle, clean and easy to maneuver!

Denese Apple 
Rating:
5.0

Customer did not leave a comment.

JACQUELINE FARMER 
Rating:
5.0

I love how I was in/out quickly when I picked and dropped off the truck. Great customer service

BRIDGETTE GIACOMUCCI 
Rating:
5.0

Timely Treasures saved my moving day. After a horrible experience at 5400 Bragg blvd. They were fast, and efficient. The truck’s gas was full. Painless, quick and they were personable. Thanks!

Katerra Smith 
Rating:
5.0

Rates and pricing information should be provided during transaction. I was a bit surprised when final receipt was received and looked over.

Erwin Peshlakai 
Rating:
5.0

Customer did not leave a comment.

Leonard Matz 
Rating:
5.0

Customer did not leave a comment.

FRANCES DUFFY 
Rating:
4.0

Customer did not leave a comment.

Julia Snell 
Rating:
4.0

Very nice personel

STEVEN TURNER 
Rating:
5.0

Customer did not leave a comment.

Leonard Matz 
Rating:
5.0

Just treat them the way I was treated

HENRY MCNEILL 
Rating:
5.0

Customer did not leave a comment.

JACQUELINE FARMER 
Rating:
5.0

Customer did not leave a comment.

JOSHUA TABOR 
Rating:
5.0

Customer did not leave a comment.

ANDREW SCOTT 
Rating:
5.0

Customer did not leave a comment.

Julius Draughn 
Rating:
5.0

Customer did not leave a comment.

Evelyn Kenny 
Rating:
5.0

Customer did not leave a comment.

ROBERT TRENT 
Rating:
4.0

Customer did not leave a comment.

Jamie Bourassa 
Rating:
5.0

Customer did not leave a comment.

Pamela McCauley 
Rating:
5.0

Customer did not leave a comment.

Leonard Matz 
No reviews have been submitted for this location.

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