Customer Reviews for Carroll Moter Fuel
(U-Haul Neighborhood Dealer)

21 reviews

8100 Ritchie Hwy   Pasadena, MD 21122

(410) 647-1298

Office Hours

  • Mon-Sun: 6 am–6 pm

Services at this Location:

Contact Us

(410) 647-1298

8100 Ritchie Hwy
Pasadena, MD 21122

Services at this Location:

Office Hours

  • Mon-Sun: 6 am–6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

The guy tried charging me for furniture pads when I was renting a tow dolly. He never came out to inspect or hook the trailer and he never inspected it when I returned. I took video to cover me. Then he wanted me to wait while he waited on gas station customers.

Jeffrey Hooper 
Rating:
3.0

I was charged an extra $40 for mileage when I was told YOU DID NOT CHARGE BY MILEAGE. Also, Charging a $30 gas service fee on top of the gas you are charging for is disgraceful. That $30 better go to the actual individual who pumped the gas but I know it won’t because corporations will do anything to make an extra dollar. Really, truly, disgusting.

lydia scharron 
Rating:
2.0

Customer did not leave a comment.

Joel Boniarski 
Rating:
4.0

Customer did not leave a comment.

Michael Barbe 
Rating:
2.0

I didn’t receive any drop off notifications or email until I call Uhaul 24 hours after to confirm that I returned the equipment to that location

Hector Rodriguez 
Rating:
5.0

Great service!

Anthony Wilson 
Rating:
5.0

Customer did not leave a comment.

Anthony Wilson 
Rating:
5.0

The truck was great

alan stephens david 
Rating:
2.0

Nice guy but only one working at a very busy convenience store.

William Campbell 
Rating:
5.0

The gentlemen working Thursday night shift (pick up 6pm) at Carrol motors was awesome. I was unable to scan my ID through the app so we had to cancel and make a new reservation. The gentleman working was able to do a reservation while on site and get me the truck needed. Thank you so much!!

RANDY NEAL 
Rating:
5.0

Could not log on to app or U-Haul website. The team at the store handled it nicely.

CHARLES DICARA 
Rating:
2.0

Site is a gas station and not easy to move around to unhook trailer , need more room for equipment bad Conner really busy intersection

james mcgee 
Rating:
5.0

Customer did not leave a comment.

Brandi Galloway 
Rating:
2.0

I reached out to confirm if we get a prorated discount ahead of time since I didn't think we would need the truck for the full 2 days, never heard back. And now, I was charged the full amount even though we returned the truck a day early. The person at the location needed us to move the truck 3 times when we returned it because of the limited parking for these vehicles. We told him he'd have to move it the last time, but he said he couldn't drive. Kind of ridiculous that you have a UHaul rent location set up when the people working there are incapable of handling the vehicles. Overall not very happy with this location.

Renee Beck 
Rating:
3.0

Customer did not leave a comment.

Todd Rauschendorfer 
Rating:
5.0

Very professional and attentive

LEONARDO LEGORA 
Rating:
3.0

Customer did not leave a comment.

Scott Larbalestrier 
Rating:
5.0

Customer did not leave a comment.

MOREIRA LARIN 
Rating:
5.0

Dolly and Floor mats were not present within truck at time of pickup.

Michael Drabo 
Rating:
3.0

Very limited parking for a UHaul location. Clerk was pleasant and helpful.

Kara Moore 
Rating:
5.0

Courteous service and great equipment.

William Oconnor 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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