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Casey R
Customer Reviews for The Gettin Place
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything went well, Joel at The Getting Place was a big help !!!
bill kNot a thing
Martin WCustomer service was great. Will recommend anyone if you’re looking for U-Haul in Glennville, GA. Stop at The Gettin Place. I’ll like to thank the owner for making my moving experience great.
Gabriel RThe area is tight but very customer friendly.
LeRoy TNothing to improve on, wonderful service and uhaul in great condition!
Chancellor RJoe is Great to deal with.If you rent a U-Haul in glennville area, this is the place to go. Thanks Joe for making the rental go so easy., just a few minutes and your in the truck
Chris DPick up and drop off was a breeze and establishment was friendly and pointed out a few helpful little tips.
Deborah HNothing
Martin WThe owner called me the same day I rented the vehicle and was very helpful in explaining the drop off process. Once I arrived to turn in the process took maybe 5 min at most.
REGINA WGreat experience!
Hana OMake sure your workers are friendly.
Vanessa WAwesome place clean equipment very friendly
Jeff SAt first appearances the truck looked great. When I pulled out the seat belt latch on the passenger side I found a melted chocolate bar behind the seat. Empty water bottles were left in the storage area under the passenger seat. The power steering was acting up after picking up
Harry DThe trailer had pieces of broken mirror inside when I got it home and opened it.
Mark RThe app did not work for me. The man at the facility was extremely helpful.
Laura GDealer was a great guy. Definitely recommend.
Harris FI am owed $10 plus tax from UHaul. The pads were not present nor received. Please refund immediately!
Michele SVery unprofessional, not up front with actual charges, drop off point caused fraudulent charges.
christy cIt was Great!
Angelica HGreat
Cordova SConvenient Location. Friendly personnel. : ) Return was early on Saturday 05/09/2021. Was hoping for a discount for an early return. Please accommodate if this is possible. Sincerely, Charles Thomas
Charles TNice Place
Randal YAwesome
Joel RThank you.
William GNothing. Everything was great .!!! The customer service, equipment, and location. I will definitely recommend this place !!!!!!!
Sonia LThis was the best experience I’ve ever had with rentals. The owner of the store I rented from was very professional and made everything easy. I will be using U-haul again only because of the owner. Thank you.
Larry BQuick hookup with online check in. I was only there 10 minutes!
Mark FTrailer was not clean. It had a black residue on the floor.
JOY MThe person at this place said he wasn't aware of how the uhaul app worked. He informed us he was not actually open for business; even though he had the sign "open" displayed on his business and he was putting merchandise on the outside of his building.
Stanford CUhaul needs to fix open hours for locations as they do not match.
Justin OCar did not fit on dolly. Local rep was nice and said he was sorry did not work out but still I wasted my money on something that did not work.
Carlos RHe needs a larger lot.
leann kWhere originally I reserved my dolly the day i was going to pick it up they gave it to someone else and send me to another location in Allenhurst after that they didn’t attended me and send me to another location at Allenhurst and it happened the same and send me to Glennville after arriving in Glennville it took a bit but finally picked up a available dolly. This whole process took like 4 hours and my schedule was ruined, will appreciate if i get a refund back because this is not a way to run a business if I reserved something why give it to someone.
David RBest uhaul experience love this place
joel rI just dropped a trailer off
Troy GWhat you could do is actually listen to your customer. Instead of looking at the physical contract we had in our hands which showed we were given 5 extra days on our contract you said it'll work itself out and drained all the money we had in our bank account for late charges we didn't actually acquire. Due to it being the beginning of the weekend our bank wasn't open to fix any errors on your part. So here we are in a new place far from friends or family and our bank is overdrawn due to you and no way to get it fixed until they open again. So, thank you. We are lucky to have everything we need for our 4 young children, and not completely up shit creek due to your lack of customer service.
Rob Bdid not drop off at this location, Drop off was in Litchfield park, Az
BRUCE WFriendly employee, easy drop off, quick and efficient. Lots of overgrown grass but the ease of drop off was most important! Would certainly use this location again!
Gerald RVery helpful, easy to work with, highly recommended.
ROBERT CThe guys who helped me went above and beyond the call of duty in serving me. Could not have been more helpful.
MIKE HMake sure the people that are renting your trucks are actually open when they are supposed to be.
Daniel Lwhen a customer makes a reservation at a specific place have the equipment at that place, do not change locations, then at the new location not change locations on the day the customer is supposed to pick up the equipment to a location 30 minutes away from where the customer reserved the equipment and where he needed the equipment.
Gerard HNot a thing
Roberta MI was told that the trailer would be available for pickup at 9:30 am and no one was there until 11:00 am; so, I had to wait.
bob jI always receive excellent service at this location .
alexis cNote that you don't take the prepaid cards on the site
ReTonya CNothing I can think of.
Richard SJoe was fantastic and assisted me in a quick and professional manner. Very responsive at my questions and concerns. Hooked up the rental trailer and ensured proper safe connections. Great location
richard yJoel was excellent while showing us the truck and answering our questions. I will definitely recommend this location.
PRISCILLA REasy access and friendly staff!!!!
Robert CGreat place I leased equip here before and will again.
Roy NI had to come here a few hours before they closed an hour away because U haul never gave me a confirmation or a pick up date. I also had to get a smaller truck since they were out.
Jayson GThe service was great, very helpful!
luis c