All good here
Gerald L.
Customer Reviews for The Battery Terminal
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
If rental is going to be long distance, ensure the truck has cruise control.
Rodney L.Good
Sherman P. | Overall ExperienceGreat service and very friendly people 😊
Denise B.Shaun and Matt and anyone else we have ever dealt with at this location are excellent representatives for Uhaul. They exceed at customer service in an age where it is almost extinct.
DAVID D.Can't see you need to improve
Donald C.Truck was very nasty inside it was gross
Christopher M.Make sure the location doesn't give out trucks that have check engine lights on yhe rental truck or holes in the tow dolly wheel wells.
Amanda K.I ordered a utility dolly, furniture dolly, and some furniture pads. Most uhaul locations I have used in the past have had these addons (if ordered) in the back of the truck waiting for the consumer. I figured this one would be the same but after arriving at my house to pack things up I saw none of these items but I was charged for them. I would like a refund for the items I did not receive.
Kenny B.Everyone was great
William C.Great friendly service 👌
Stanley P.These guys are great, they do what eve they can to get you on the road in what you need, I've chose to stick with this location, me being a small young business people and places like this matter to us, will stick with this Loca
Adam P.Excellent staff
Bill J.Nothing. Great service!
Don W.Matt the attendant was patient, kind, helpful, and professional. I greatly appreciate his assistance.
Bambi D.If a single older woman is picking up a box truck please try to give her one that has a grab bar on both drivers and passenger side. And maybe even a step stool. Otherwise it was worry free
Linda S.Grrrreat Serivce
CLAUDE S.Awsome Service !!!!!!
CLAUDE S.Great place to Rent clean equipment from Good professional service !!
CLAUDE S.Awesome job
John S.It was about to storm the day of my rental. The staff suggested I gat a cargo van. Was the best thing of the day. Extremely helpful.
Virgina C.See above comment
Edward F.These guys are awesome! Seriously! Friendly, professional, and accommodating. Made renting and returning a truck quick and simple. Would absolutely recommend this place and will do business with them myself again.
Dimitri S.Team was quick and efficient with pick up and drop off. Highly recommend them!
Anthony H.The staff at the Battery Terminal were very professional and helpful. The truck seemed well maintained, clean, and worked perfectly for this out of town move.
TIM E.N/A
Timothy M.The location was closed and did not respond to phone calls. After hours drop off location was unclear and the only guidance to help facilitate drop off was to “use the App†which was not functioning.
James R.Larches needs lubrication
Curtis H.Don't be rude and talk to the customers like they're dumb. Include the dolly's the customer paid for with the truck instead of making the customer drive back to pick them up. Tell the customer about the $20 charge for dropping the truck off after hours before they agree to drop the truck off after hours
MELISSA N.I think All the staff here are knowledgeable and friendly and are always willing to what it takes to help their customers. Thanks!
Peggy F.The guy was rude joking around and tells my wife when he asked me a question about my card and I didn't hear him cause I'm deaf and tells my wife he's not gonna hear me away plus the price was to high in mileage and u have poor promotions on your telling everyone that the cargo van is 1995a day when I spend over 400 on renting it from the beginning
John C.longer hours
CRAIG P.The employees at this location made the experience excellent. They were Extremely helpful and professional. Top notch staff at this location. A+++++
Robert M.Always fabulous service here. Thanks again Peg look at that vintage
Peggy F.NOTHING.. HAD A GREAT EXPERIENCE
MISTY A.Friendly service and ready on time for pickup!
Jason R.Awesome experience as usual!! Fantastic people to work with!!
ASTOR H.We stopped of the truck by 8am on Sunday April 16th and no one was at the facility.
Angelia S.Good job
George N.I would like to give the clerk helping me with the rental a great report. His name is Mike and he was wonderful he took his time explaining the rental process and went as far as giving me his personal cell number just in case I needed anything from him very professional so big thank you to Mike.
BRIAN C.Very helpful and efficient
Andrew N.Nothing; very helpful and accommodating
Katrina B.Nothing. Fantastic customer service and the truck was clean and ran great.
Catherine S.The worker helped me unload but forgot to check me in so I ended up calling the next day and then I received an email. Good location though.
Jane B.Easy Access!
Joshua W.Wipe down the windows and doors. Everything else was great and clean
Blake R.Amazing service from this location!!!
Josh C.𝑻𝒉𝒆𝒓𝒆 𝒘𝒂𝒔 𝒂 𝒔𝒕𝒐𝒏𝒈 𝒂𝒏𝒕𝒊𝒇𝒓𝒆𝒆𝒛𝒆 𝒐𝒅𝒐𝒓 𝒘𝒉𝒆𝒏 𝒓𝒖𝒏𝒏𝒊𝒏𝒈 𝒉𝒆𝒂𝒕𝒆𝒓. 𝑬𝒗𝒆𝒓𝒚𝒕𝒉𝒊𝒏𝒈 𝒆𝒍𝒔𝒆 𝒘𝒂𝒔 𝒈𝒓𝒆𝒂𝒕! 𝑹𝒂𝒏𝒅𝒂𝒍 𝒘𝒉𝒐 𝒓𝒆𝒏𝒕𝒆𝒅 𝒕𝒉𝒆 𝒕𝒓𝒖𝒗𝒌 𝒕𝒐 𝒎𝒆 𝒘𝒂𝒔 𝒗𝒆𝒓𝒚 𝒉𝒆𝒍𝒑𝒇𝒖𝒍!
TARRI B.Just keep doing what you're doing. Everyone when I picked up and dropped off where friendly and courteous. I will definitely be returning when I need another rental.
DONALD L.They did an excellent job of (1) helping me find my storage unit, (2) backing my personal content loaded 15 foot U-HAUL truck next to the storage unit & also temporarily driving my empty 15 back outside next to a busy highway so that I could return the empty 15 foot U-HAUL truck to where I had parked my personal vehicle at the original location where I had rented the 15 foot U-HAUL truck. Thanks so much guys! Bennett Porterie
Louis P. | ReservationEverything went smoothly.
Joel T. | ReservationGreat staff.
Quinton R. | ReservationConvenient location, easy access to load and unload the storage units.
Grant M. | Overall ExperienceI relocated somewhere else actually and did not end up needing a storage unit at all
Alicia C. | Reservation