Customer Reviews for T&W Repair
(U-Haul Neighborhood Dealer)

91 reviews

102 1st Ave NE   White Sulphur Springs, MT 59645

(406) 547-3787

Office Hours

  • Mon-Fri: 8:30 am–6 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(406) 547-3787

102 1st Ave NE
White Sulphur Springs, MT 59645

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–6 pm
  • Sat-Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

ANNETTE LAVERMAN 
Rating:
5.0

Customer did not leave a comment.

Shandy Morrison 
Rating:
3.0

Good people, very helpful.

Cody Horton 
Rating:
5.0

Customer did not leave a comment.

Rosina Spaulding 
Rating:
5.0

Customer did not leave a comment.

RICHARD DEVOS 
Rating:
5.0

All Good.

Tim McNeff 
Rating:
5.0

Great people, that went out of their way to help.

ty telow 
Rating:
5.0

Customer did not leave a comment.

stephen britt 
Rating:
5.0

Customer did not leave a comment.

Kyle Jacobsen 
Rating:
3.0

Customer did not leave a comment.

DANIEL TOUSLEY 
Rating:
5.0

I had to drop off on a Saturday when they were closed. The owner saw me and came by to help me move the trailer into place. Very kind since it was his day off.

AMY RETHER 
Rating:
5.0

Customer did not leave a comment.

dennis speer 
Rating:
5.0

Customer did not leave a comment.

Bob Vande Sandt 
Rating:
5.0

Big thanks to Heath for allowing me to drop off on a Saturday!

Matthew Simonson 
Rating:
5.0

I wish they had larger trucks available, but customer service was superb!

Jim Freeser 
Rating:
5.0

Customer did not leave a comment.

Susan LaChapelle 
Rating:
5.0

Customer did not leave a comment.

michael vennard 
Rating:
5.0

Customer did not leave a comment.

heath stidham 
Rating:
5.0

Customer did not leave a comment.

KARL DERR 
Rating:
5.0

Customer did not leave a comment.

Travis stidham 
Rating:
5.0

I gave my self the best service I've ever had

heath stidham 
Rating:
3.0

Customer did not leave a comment.

Brad Sauer 
Rating:
5.0

Heith is the Man!

Hank Hedrich 
Rating:
5.0

Customer did not leave a comment.

Warren Heideman 
Rating:
4.0

The pick up location was fine, but it was 75 miles from where we reserved the truck. We confirmed the reservation the night before pick up but next morning were informed there was no truck available. The reservation system that allows a reservation to be made when there are no trucks available is truly awful. Because of that, I will avoid using U-haul in the future.

Karl Englund 
Rating:
5.0

Best service I've ever had

heath stidham 
Rating:
5.0

Customer did not leave a comment.

lisa butz 
Rating:
5.0

Customer did not leave a comment.

Ty Pettigrew 
Rating:
4.0

Rate was. Early tripe what we paid in March, I was stunned.

ROBIN ROUSH 
Rating:
5.0

Customer did not leave a comment.

John Harlander 
Rating:
5.0

Customer did not leave a comment.

KARL DERR 
Rating:
5.0

Customer did not leave a comment.

shauna porter 
Rating:
5.0

Customer did not leave a comment.

Travis Shields 
Rating:
5.0

Customer did not leave a comment.

Pam Petersen 
Rating:
5.0

Truck was old no AC Not good for the lo g trip. Terribly bad on gas. I mean really bad. Need to put oil. No USB. Radio was bad, very noisy I could not hear my phone ehen rang

Lloyd Ginnish 
Rating:
4.0

Customer did not leave a comment.

jason fleege 
Rating:
1.0

Nothing wrong with the representative at this location. We reserved a truck 2 weeks in advance. No one contacted us prior to our pickup to alert us that a truck was not made available. Your customer service representative “Maria” and her supervisor were aggravated and unhelpful. We were at fault due to Uhauls inability to provide a truck. My wife and I had to call out of work, reschedule our movers, pay for a second rental car, and pay for the gas to go pick up the truck that was 120miles north. We weren’t compensated for any of this. I should also mention how dirty the truck was as well - sticky cup holders, sunflower seeds and chips on floor, bugs on windshield. I will go out of my way to never use U-Haul again, and will make sure none of my friends or family use your incompetent services again. Train your customer service representatives to do their jobs - alert customers of changes to their reservations, compensate them when they’ve been inconvenienced at no fault of their own, and learn common phone etiquette.

Per Karlsson 
Rating:
5.0

Customer did not leave a comment.

Travis stidham 
Rating:
5.0

Customer did not leave a comment.

drew mccartney 
Rating:
5.0

For such a small town it was very easy to us Uhaul for my move, and the price was very reasonable!

Katherine Walter 
Rating:
5.0

Customer did not leave a comment.

tim mcNeff 
Rating:
5.0

Customer did not leave a comment.

dave sinkbeil 
Rating:
5.0

Customer did not leave a comment.

brad west 
Rating:
3.0

Customer did not leave a comment.

BRUCE SAUM 
Rating:
5.0

Customer did not leave a comment.

Michelle Carlson 
Rating:
1.0

First of all they didn’t have our reservation ready so I had to spend 27 more dollars on fuel to pick it up from a different location. Then, when I returned it I filled the take up and I still got charged 20$! This is insane. So so so disappointed.

Nathan Phillips 
Rating:
5.0

Everything was great!! The staff was friendly and even had some tips on where to visit around my new destination.

Nichole Fellenz 
Rating:
5.0

Customer did not leave a comment.

Timothy Bacon 
Rating:
5.0

Customer did not leave a comment.

meagher county 
Rating:
5.0

N/A

ERIC SCHLEICHERS 
Rating:
5.0

Customer did not leave a comment.

ROBERT DAWILES 
Rating:
5.0

Very friendly great service thank you T @W repair

charlie rogerson 
Rating:
5.0

Called and left voicemail during closed hours. Equipment was check-in when they returned.

SHAUN TYZNIK 
Rating:
5.0

Went out of the way to make sure I had a rental and my equipment was ready to go

Robert McCullough 
Rating:
5.0

Great service

GLENN JACKSON 
Rating:
5.0

Very helpful and friendly

Mary Farley 
Rating:
5.0

Customer did not leave a comment.

Melissa Bacon 
Rating:
4.0

Truck was almost new. Was exceptionally easy to drive and worked well on hills. More than enough power. Everything worked great

RODNEY BROWNING 
Rating:
4.0

Customer did not leave a comment.

james boyd 
Rating:
5.0

T and W did agrewat job on delivery and assistance good job

jerry churchill 
Rating:
3.0

Customer did not leave a comment.

Christina Lind 
Rating:
5.0

Customer did not leave a comment.

Nan Luce 
Rating:
5.0

Very nice people. Helped us w other issues

David Painter 
Rating:
5.0

Make sure your customer understand how things work and test your work more thoroughly

jerry g Churchill 
Rating:
5.0

I never saw or talked to anyone, just put my key in their slot and it was done. Worked just fine for me!

Mary Quesenberry 
Rating:
5.0

excellent U-Haul Representation.

daryl dunkel 
Rating:
5.0

Excellent --No Improvement necessary.

daryl dunkel 
Rating:
5.0

Heath was amazing to deal with and very accommodating. We've dealt with him on 2 occasions and each time was smooth and pleasant. THANK YOU!

NATALIE PARIDY 
Rating:
4.0

The only trailer that was available was a car hauling trailer. The three elk that we had that but a lot of road grime and dirt on them so I'm really not too happy about the situation when I go to run a trailer expect have more of a choice. Also the fact that a small enclosed trailer was cheaper then using the car trailer and because of that I feel that I was overcharged therefore I did not have a good experience with you Hall. If there had been another place to rent from I would have gone to them. This experience has left me wondering if I should deal with you all again in the future. It will take a lot more work to clean up the up before I can process to them and my time is worth money! Sincerely Yours Louis Beitl

LOUIS BEITTL 
Rating:
5.0

Customer did not leave a comment.

ROSE RYBACHEK 
Rating:
5.0

Very friendly and great service

BILL SIMMONS 
Rating:
5.0

very helpful and a very pleasant person to deal with

MICHAEL CURRIER 
Rating:
5.0

The best u haul I've been to thank u

BRITTANY BOLIN 
Rating:
5.0

Customer did not leave a comment.

SANDI JOHANSON 
Rating:
5.0

Love u-haul!

STEVE SWANSON 
Rating:
5.0

Great experience

PETE BOSS 
Rating:
5.0

Customer did not leave a comment.

PETTER TOLIVAISA 
Rating:
5.0

Customer did not leave a comment.

GENE HARRIS 
Rating:
5.0

Customer did not leave a comment.

SALLY MONN 
Rating:
3.0

This was a drop of point for me, and they were personable and seemed to know what needed to be done.. Would recommend them for anyone in the area, but then they are also the only uhaul point in the area...

JEAN HARRIS 
Rating:
5.0

Customer did not leave a comment.

BILL SIMMONS 
Rating:
5.0

Customer did not leave a comment.

CAROL JONSSON 
Rating:
3.0

It was great! Would not change a thing.

carol jonsson 
Rating:
4.0

Customer did not leave a comment.

ANN VERMELAND 
Rating:
5.0

Customer did not leave a comment.

AARON AHLQUIST 
Rating:
5.0

Customer did not leave a comment.

GARRY NITCY 
Rating:
5.0

Customer did not leave a comment.

RICHARD ANTHONY 
Rating:
5.0

Customer did not leave a comment.

BOYD BRIGGS 
Rating:
5.0

my original reservation was in Lewistown, mt. that location refused to go and pickup the truck until 3 days after reservation time because they don't get reimbursed. we had to drive 4 hours to get this vehicle and not to mention the gas we had to pay for in our vehicle and the rental to get back to Lewistown. people beware before you rent from uhaul about what all of their policies are. it does not matter that you have a reservation. we had planned to move my dad back from Montana to mn and had lined up our air reservations and appointments to get back to mn. imagine getting there and finding you have no vehicle then having to spend a day getting the vehicle, we had to be out of the apartment so we had no place to stay since we were behind a day because of this. never again will I use uhaul.

JACKLYN BAIRD 
Rating:
5.0

thank you

AARON BLAIR 
Rating:
5.0

Customer did not leave a comment.

CINDY SWANDEL 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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