Customer Reviews for TCB Towing & Auto Service
(U-Haul Neighborhood Dealer)

207 reviews

205 N Barrett Ln   Nevada, MO 64772
(N Barrett st & E Austin Blvd)

(417) 667-3267

Office Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 5 pm
  • Saturday - Sunday:
    Closed

Services at this Location:

Contact Us

(417) 667-3267

205 N Barrett Ln
Nevada, MO 64772
(N Barrett st & E Austin Blvd)

Services at this Location:

Office Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 5 pm
  • Saturday - Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

This is annoying. TCB was find, and I can only review THEM.. but not my ORIGINAL pick up location. El Dorado Springs Rods and Rides location is an absolute time wasting JOKE> they need reviewed. I will NEVER rent there again, even though I am likely to rent again very soon. I will definitely let friends, family and everyone know they are worthless to try to book through.

Thomas D. 
Rating:
5.0

Very friendly and helpful Nice

Larry D. 
Rating:
5.0

Customer did not leave a comment.

Quincey A. 
Rating:
4.0

It took us an hour to get checked in online; part of the reason may have been because there is no internet available. The vehicle was well-maintained; however, the inside of the truck was not clean.

Faith T. 
Rating:
4.0

Customer did not leave a comment.

Lyndon E. 
Rating:
5.0

Customer did not leave a comment.

PEGGY H. 
Rating:
5.0

Very professional and personable staff

Sol T. 
Rating:
5.0

Very friendly, professional folks there!

Sol T. 
Rating:
4.0

Customer did not leave a comment.

PEGGY S. 
Rating:
3.0

Customer did not leave a comment.

Ronald K. 
Rating:
5.0

Customer did not leave a comment.

Sol T. 
Rating:
4.0

Customer did not leave a comment.

Susan K. 
Rating:
5.0

Customer did not leave a comment.

Julie H. 
Rating:
5.0

Customer did not leave a comment.

Monica B. 
Rating:
5.0

Customer did not leave a comment.

Mikayla C. 
Rating:
4.0

Customer did not leave a comment.

MARK H. 
Rating:
5.0

Customer did not leave a comment.

Lyndon E. 
Rating:
5.0

Excellent customer service!! I have no suggestions!

Cindy S. 
Rating:
5.0

Customer did not leave a comment.

robert G. 
Rating:
5.0

Customer did not leave a comment.

Travis E. 
Rating:
5.0

Customer did not leave a comment.

Lyndon E. 
Rating:
5.0

Customer did not leave a comment.

Kasey C. 
Rating:
5.0

Absolutely nothing. Esay to find location, very clean, your app to return online is intuitive and the overall experience was fast and easy. Nothing to recommend.

Lory S. 
Rating:
4.0

Truck was pretty dirty in the back for of dirt rock and some small pieces of trash.

Mark D. 
Rating:
4.0

Customer did not leave a comment.

Matthew O. 
Rating:
5.0

Customer did not leave a comment.

Jared H. 
Rating:
5.0

N/A

Jerry C. 
Rating:
5.0

Customer did not leave a comment.

Charles W. 
Rating:
3.0

Customer did not leave a comment.

James P. 
Rating:
3.0

The trailer needs to be checked and cleaned. One of the tires was on wrong. We had trouble with it surviving.

Jerry K. 
Rating:
1.0

Way over charged…doubled

REBECCA T. 
Rating:
5.0

Customer did not leave a comment.

JULIE K. 
Rating:
5.0

As easy as it could be. Quick pickup and fast drop off. Trailer worked fine. Thanks!

Debra H. 
Rating:
5.0

Very nice and helpful.

TAYLOR N. 
Rating:
5.0

Customer did not leave a comment.

Kevin S. 
Rating:
5.0

Apache Junction AZ is a Horrible place to rent a u-hail!!! Our drop off location in Missouri was great! They were SHOCKED by the treatment we got in Arizona!!

Dennie P. 
Rating:
4.0

Customer did not leave a comment.

David T. 
Rating:
5.0

Excellent service, quick, professional and helpful.

CHARLES T. 
Rating:
5.0

Customer did not leave a comment.

Mike B. 
Rating:
5.0

Customer did not leave a comment.

Kimberly R. 
Rating:
5.0

Customer did not leave a comment.

Daisy S. 
Rating:
5.0

Customer did not leave a comment.

Veronica W. 
Rating:
4.0

Customer did not leave a comment.

martin H. 
Rating:
4.0

Customer did not leave a comment.

Kelsey C. 
Rating:
4.0

Customer did not leave a comment.

Phil N. 
Rating:
4.0

Customer did not leave a comment.

Shawn M. 
Rating:
5.0

Customer did not leave a comment.

Jason A. 
Rating:
4.0

Customer did not leave a comment.

Leslie O. 
Rating:
3.0

Customer did not leave a comment.

BRYAN AND GLORIA L. 
Rating:
5.0

Customer did not leave a comment.

Shawn M. 
Rating:
5.0

Customer did not leave a comment.

Frank S. 
Rating:
1.0

Never seen a person. Just left trailer in parking area.

Paul B. 
Rating:
5.0

Can't think of anything, they were awesome! Not the first time I've rented there, always great.

Deven H. 
Rating:
5.0

Customer did not leave a comment.

Leonard G. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Very friendly and helpful folks.

JAMES L. 
Rating:
5.0

Customer did not leave a comment.

john A. 
Rating:
5.0

Customer did not leave a comment.

ROBERT V. 
Rating:
4.0

Customer did not leave a comment.

Aubrey H. 
Rating:
5.0

Staff made drop off of trailer easy.

JASON A. 
Rating:
5.0

Customer did not leave a comment.

JAMES C. 
Rating:
4.0

Customer did not leave a comment.

TRILLIE L. 
Rating:
5.0

Customer did not leave a comment.

LYNDON E. 
Rating:
3.0

The trailer lights would not work even after changing the adapter out with our own adapter. Online I could not get a "pickup" for any time but 12:30. When I got TCB Towing they were on lunch from 12-1. We were needing the trailer for Operation Christmas Child and had to load it by 1 and be in Joplin (1 hour away) by 2. Obviously we did not make it on time. The online site needs to coincide with what the actual company with the trailers is doing.

RACHEAL F. 
Rating:
5.0

Customer did not leave a comment.

CASSIE B. 
Rating:
4.0

Customer did not leave a comment.

Paula G. 
Rating:
5.0

Customer did not leave a comment.

BRENDA Z. 
Rating:
5.0

Customer did not leave a comment.

Jesse S. 
Rating:
3.0

Tow trucks making drop offs could potentially block customers from picking up their uhaul immediately, causing a 5-10 minute delay, due to the location of the trucks and their drop off point for tows.

Jonathon M. 
Rating:
5.0

Wish the trailer had a jack on it. It was quite difficult to hook up and even worse to unhook.

SUZANNE F. 
Rating:
5.0

Customer did not leave a comment.

Brian E. 
Rating:
5.0

Customer did not leave a comment.

LEESA T. 
Rating:
5.0

Customer did not leave a comment.

Chantalle S. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
4.0

Customer did not leave a comment.

Amber P. 
Rating:
5.0

Customer did not leave a comment.

SUSAN E. 
Rating:
5.0

Helpfull, knowledgable, polite

Tisa G. 
Rating:
1.0

Customer did not leave a comment.

MUKESHKUMAR P. 
Rating:
5.0

Customer did not leave a comment.

LINDA G. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Fast friendly

jeff C. 
Rating:
5.0

Great customer service!!!!! Highly recommend TCB

CYNTHIA W. 
Rating:
4.0

Friendly staff

Jeremy E. 
Rating:
5.0

Back up cameras!

JOHN M. 
Rating:
5.0

Customer did not leave a comment.

Kurt W. 
Rating:
5.0

There was another 60.00 taken off my card after they took 130.00 off and I returned the equipment.. can someone please call me at 620-228-8497 Thank you

JUNE S. 
Rating:
3.0

Customer did not leave a comment.

RANDY K. 
Rating:
5.0

Customer did not leave a comment.

Sandy B. 
Rating:
5.0

Outstanding customer service

JAMES M. 
Rating:
5.0

Customer did not leave a comment.

HOLLY H. 
Rating:
5.0

Customer did not leave a comment.

JASON B. 
Rating:
1.0

When I called on Monday to reserve a truck for Saturday I was advised to reserve online or call back later because they were busy. I did make an online reservation for Saturday 10am pickup as the office was open from 9am to 1pm The office was closed when i arrived at 10am even though the posted hours stated they were open. I called the number on the door and got"yeah, we are closed today, your reservation was transferred to another location " Obviously I was not aware of that which is why I was calling this man. When I get to next location "I don't have any transferred reservations and I don't even have a 10' truck" This lady calls someone and then tells me my reservation was changed to 24 hour self pick-up and explains the process. I go back to 1st location and attempt to retrieve the key from the lockbox only to receive message "your reservation cannot be transferred to 24 hour pick-up " 8 minutes of holding and 2 phone calls to U-haul later, I finally got the key.

Nancy B. 
Rating:
5.0

Our experience with the rental, was excellent. Richard was so very helpful. At this time, I can think of nothing to improve our experience.

Dennis K. 
Rating:
5.0

Customer did not leave a comment.

IAN M. 
Rating:
5.0

Customer did not leave a comment.

Angela P. 
Rating:
5.0

Everyone at this location was super friendly. I was in and out in no time and the equipment was in good shape.

Ronald Y. 
Rating:
5.0

Customer did not leave a comment.

Charlene S. 
Rating:
5.0

Customer did not leave a comment.

Sol T. 
Rating:
3.0

A $20 rental became actual charges of $95.83. 2 gallons of gas was $7. This is the last time i will ever use this uhaul service. Thank you for your time

Dickie C. 
Rating:
5.0

Customer did not leave a comment.

Richard P. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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