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Customer Reviews for Superior Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I am very happy to go there, amazing customer service and very helpful. I highly recommend.
Maria MHad a reservation that. Had to cancel. Person behind the desk got booted out of the site and he asked me to come back in half an hour but I got dropped off. And had no ride home and no rental truck.
Danielle FVery professional and competent employee.
ZENY LAmazing customer service. I will be back to rent a truck in the future.
Brett RHe is super helpful, and personable.
Joshua FMake sure the equipment is available at the first location instead of having to search all around town. The location that had the car hauler certainly went out of their way to make sure that I had what I needed.
Samuel WClose to home and had just what we needed And great customer service
DEBRA TIf I was in the central valley, this location - although small - was entirely perfect. They were open, they had the gear, they were helpful. Now, the fact that I had to go there instead of Fremont, and had to drive 90 miles each way, *TWICE*, puts me in a surly mood but that's not the fault of the folks at Superior, who were great.
Brian BGreat customer service
luis lDolly was rented with a truck rental, but at a separate location, so on a different invoice. Wasn't checked in when returned, but was later taken care of.
Janice MThe lady was extremely helpful and kind! Best customer service ever!
Marlene HVery friendly customer service! The 6x12 tandem trailer tows VERY well! Rental and return was fast and easy!
Robert SI have a choice of many uhaul facilities in my area and I'm a returning customer to this one because it is great service I can count on. Customer service and reliability is what matters to me and this place has got that down.
Paulette AMs Russell was amazing and easy going but professional I would recommend highly 5☆☆☆☆☆
Christopher Cbest place to rent from ever
John Skind
Seongeun JExcellent service! Very friendly
MORRY Oeverything was great, but I do think the rental price for what you get is a little on the high side
Andrew WALWAYS HAVE GREAT SERVICE FROM THIS LOCATION. FRIENDLY HELPFULL STAFF.
David Btruck was clean but smelled of cigarette smoke.
thomas bSue is very nice lady- excellent customer service! Very clean office and great vibes in there! Keep it up Sue!!! LROBERTS from Stockton, CA
lucille RSusan was the best in accommodating my request!
LYLIA DGreat experience today!
DARRELL NWrong Appliance dolly was given and didn’t realize until we needed to use it . Dolly Wheels were also damaged and didn’t turn 100% which was harder to use. Rental on appliance dolly was basically useless. When equipment and Uhaul was returned the returned location even noticed numbers on dolly didn’t match on original invoice? So he confirmed that wrong dolly was not the right one.
Maria PJoint in cup holder, pieces of weed around back if truck. ashes and dirt everywhere. dirty pennies, wrappers, and food crumbs everywhere. Smelt like smoke. Can't believe they actually rented it like this.
Brenda VThank you excellent customer service!
CERITA MThe lady is not friendly
MONICA VGreat to do business with . i would recommend to anyone who is in need renting a truck to move ,rush do not walk
Saed NGreat job. I’ll be back. Thank you
Eric WThe front desk/customer service was great and overall very helpful. But the uhaul was very dirty on the inside, cat hair and cat food everywhere.
Jessika CTHANK YOU ALL FOR ALL THE GREAT HELP. CALLING ME WHEN IT WAS READY AND THEN ALLOWING ME TO CHANGE THE DAY . GOD BLESS YOU ALL . THANK YOU SO MUCH.L
patsy wGreat customer service
YALE KThe lady who helped me was very nice and helpful. Good job.
TANYA FEverything was good. Nice and easy
MANUEL LThe gentleman who helped us at this location was so professional, friendly and accommodating. It was a great experience overall and I would highly recommend!
Jillian BExcellent service all around
Ron MThe staff was great
CHRIS LNothing. Dan was great! Fast service and very friendly. Truck worked well. No issues. Pick up and return was a breeze.
Douglas DI have rented trucks from this location more than once. The staff is very responsive and courteous. This location, in a small town, is a hidden gem.
KIMBERLY WSecond time using this facility & both times have been welcoming & great.
Jeff Sservice was top notch
Steve HStaff were very pleasant and efficient. Second time using this facility and both occasions consistent with service .
Steven SI reserved a 15’ truck which the sight did not have Had to use a 10’ which meant more trips which also meant more mileage/ higher cost
Michael RGreat people at salida location!
DALE BThanks for being open on a Sunday. You saved our move.
Michael MThe checkin agent was so friendly, helpful and nice.
Kamilla LHave all equipment in one place for pick ip
Vikki RI love, love, love to rent from here. Great friendly service. Sue goes far above and beyond expectations.
MARIA EExcellent customer service!
GLENNDA MIt’s not Broken so leave it alone
LARRY LNone. All good
SCOTT EAwesome customer service!! Favorite location so far!! Clean, knowledgeable, swift and super friendly and helpful. Right off the freeway too. Highly recommended.
RACHELLE DAbsolutely nothing service is outstanding!
DALE BAfter hours drop off area was not marked, so I did the best I could.
Donna R