Customer Reviews for Super Suds Car Wash
(U-Haul Neighborhood Dealer)

425 reviews

1863 Rte 52   Liberty, NY 12754

(845) 295-0388

Office Hours

  • Mon-Sat: 9 am–4 pm
  • Sun: 10 am–4 pm

Services at this Location:

Contact Us

(845) 295-0388

1863 Rte 52
Liberty, NY 12754

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–4 pm
  • Sun: 10 am–4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

camilo C. 
Rating:
5.0

Trucks could be updated.

Bais Yaakov O. 
Rating:
5.0

Only issue: Not well marked, at all, very hard to see from the road. In fact, we missed it the first time.

John C. 
Rating:
5.0

Customer did not leave a comment.

bruce A. 
Rating:
5.0

Customer did not leave a comment.

bruce A. 
Rating:
5.0

Customer did not leave a comment.

Denis C. 
Rating:
5.0

Great job Thank you so much keep up the good work

victoria K. 
Rating:
5.0

The process was simple and the vehicle ran very well. Thank you.

GARY S. 
Rating:
5.0

Jose is a major reason I rent trucks from this location. He is very responsible, reliable and very kind.

Martin C. 
Rating:
3.0

Customer did not leave a comment.

TIM C. 
Rating:
5.0

Customer did not leave a comment.

Catherine G. 
Rating:
2.0

Was over charged

Derek G. 
Rating:
5.0

Customer did not leave a comment.

Karen S. 
Rating:
4.0

Easy in & out

Michael M. 
Rating:
3.0

When I reserve a vehicle, I expect that vehicle to be available. If not, offer me the next size at the same price.

Stanley W. 
Rating:
4.0

Customer did not leave a comment.

James P. 
Rating:
5.0

Customer did not leave a comment.

Thaddeus B. 
Rating:
5.0

Customer did not leave a comment.

Marcelo R. 
Rating:
2.0

It was never communicated to me that there was an issue with the return. I called the uhaul number because the location was unreachable.

kristen H. 
Rating:
3.0

Customer did not leave a comment.

Scott A. 
Rating:
1.0

There was some confusion about the return spot and we ended up returning the equipment to the wrong location and I got hit with a $284 charge. I offered to return it to the correct location but the uhaul representative at 877-797-1466 said I couldn't do that. I even offered to pay for another day if the place lost business because of the mix up. This policy is absolutely aweful and I will NEVER rent from uhaul again. The blond woman who works at the super suds car wash uhaul is awful and nasty

Michael M. 
Rating:
5.0

Jose was awesome.

JEREMY B. 
Rating:
5.0

Store opened on time , saleswoman was professional, kind and pleasant.

Simmie W. 
Rating:
5.0

Customer did not leave a comment.

Donna D. 
Rating:
1.0

Issues at pickup and while we had the equipment. These issues have to do with U-Haul in general, everyone we spoke to on the phone and via chat. The man that eventually helped us on site was very nice, once they realized we had a reservation. We wasted 45+ min at pickup and then hours trying to get assistance from U-Haul reps by phone and chat. This was a terrible experience.

Jarrod L. 
Rating:
1.0

Make sure the person running is on time and nice instead of being miserable

Rosenary K. 
Rating:
5.0

Customer did not leave a comment.

april D. 
Rating:
5.0

Great customer service

Joey S. 
Rating:
1.0

Customer did not leave a comment.

cheyona B. 
Rating:
5.0

Customer did not leave a comment.

KEN M. 
Rating:
5.0

Very nice people it's a pleasure doing business with them

eli M. 
Rating:
5.0

Customer did not leave a comment.

Lazer S. 
Rating:
1.0

Had to do everything online

Paul S. 
Rating:
3.0

Difficult to find. In an in marked building behind a car wash

Gregory T. 
Rating:
4.0

Customer did not leave a comment.

Larry K. 
Rating:
5.0

Very helpful and friendly staff they made sure we had a great experience

PAUL C. 
Rating:
4.0

Customer did not leave a comment.

James P. 
Rating:
3.0

Customer did not leave a comment.

dawn L. 
Rating:
5.0

We received an old model van. No USB ports and missing knobs. It was not very clean from dashboard to back storage. There was confusion with our final bill. 2 bills arrived. One was double what it should have been.

JOHN S. 
Rating:
4.0

Customer did not leave a comment.

Cheryl M. 
Rating:
5.0

Customer did not leave a comment.

Art S. 
Rating:
1.0

Customer did not leave a comment.

John B. 
Rating:
2.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Jose is an extremely reliable and easy to work with uhaul rep.

Martin C. 
Rating:
4.0

I would appreciate getting a receipt for this completed rental.

Bais Y. 
Rating:
5.0

This location was good. The first location was not. Uhaul site told me there was a truck available in Ferndale ny but truck there was not rental able. Owner knew truck was not ready but uhaul.com did not realize it was not. The truck was reported stolen and was reported it was involved in a high speed chase. They sent me to other location to get a truck. Uhaul.com wasted an hour of my time and put me behind. I asked the lady on the phone if I could get a credit on my bill that I talked to on the phone and have not heard anything back from anyone. My time is worth a discount I feel because the whole mess was not my fault but if I was 5 minutes late returning the truck they would charge me. Guessing my time is not worth anything in uhauls eyes.

GLENN C. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
5.0

Customer did not leave a comment.

Samantha N. 
Rating:
5.0

Place was easy to drop off

Shannon M. 
Rating:
4.0

Customer did not leave a comment.

Alexander M. 
Rating:
5.0

Customer did not leave a comment.

Richard R. 
Rating:
5.0

Customer did not leave a comment.

DAVID E. 
Rating:
4.0

Customer did not leave a comment.

Lynn M. 
Rating:
5.0

Customer did not leave a comment.

gloren R. 
Rating:
5.0

Mr. Jose' was very kind and helpful, and made the entire process from rental to return quick and easy.

edward S. 
Rating:
5.0

Customer did not leave a comment.

Susan N. 
Rating:
4.0

Customer did not leave a comment.

CAROLM L. 
Rating:
5.0

Great experience, simple, easy pickup and drop off of truck. Jose was excellent

John M. 
Rating:
5.0

Customer did not leave a comment.

Isaac Y. 
Rating:
5.0

Customer did not leave a comment.

Von F. 
Rating:
1.0

Customer did not leave a comment.

Darell H. 
Rating:
3.0

Customer did not leave a comment.

James H. 
Rating:
1.0

Have more pleasant and professional staff...tell him top hide his 2 massive dogs. They scared the daylights out of me. If you don't have accessories, don't rent the trailer. I paid A LOT of money for a UHAUL trailer, I didn't rent from a no -frills company. Don't send me 2 miles up the road to autozone to get what you should have had. And don't tell me the police might stop you if you drive like this AFTER you hook up the trailer. Was I supposed to take it off? This is YOUR business. YOU should know what I need, NOT me. YOU know your trailers!! Shame on UHAUL!!

irvng K. 
Rating:
5.0

We felt bad for the folks at the liberty location being stuck with a truck that shouldn't have been okayed to rent in the first place. They were understanding and asked if we had informed the Broadway location in Newark NJ and we let him know we had then proceeded to tell him the story of what was supposed to be an exciting day that turned into a nightmare for all of us. Thank God for a good loving family

Arlindo T. 
Rating:
5.0

Customer did not leave a comment.

MARNY M. 
Rating:
5.0

The professionalism was awesome. Unfortunately, this is 2nd time I reserved a truck and the truck was not on lot because previous renters never returned the trucks, so we ended up getting a much smaller truck and not completing our emptying of storage unit.

Rosemarie D. 
Rating:
2.0

Customer did not leave a comment.

William L. 
Rating:
5.0

Suds and duds saved my day! 2 other locations had screwed me over!

scott R. 
Rating:
5.0

Customer did not leave a comment.

Tricia P. 
Rating:
5.0

There was a strange smell in the vehicle I rented.

MICHAEL S. 
Rating:
4.0

Customer did not leave a comment.

Nechemia L. 
Rating:
5.0

Customer did not leave a comment.

MONIQUE D. 
Rating:
3.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
1.0

The van smelled like smoke and rotten food a few dash lights are on when I asked the person dealing with the paperwork he insisted not to worry was definitely not a smooth process picking up or dropping off the van on a scale from 1 to 10 I would give them a 1

Moses S. 
Rating:
5.0

very friendly

DAVID E. 
Rating:
5.0

best time i had with uhal overall

Jariel P. 
Rating:
3.0

Staff member kept suggesting I should have done a local rental even though I said I needed it for 10 days. Couldn't locate the drop off location when completing the checkout process and told me to call when the return date was closer.

Wendy P. 
Rating:
3.0

Customer did not leave a comment.

Eric S. 
Rating:
3.0

Customer did not leave a comment.

Nya W. 
Rating:
3.0

Customer did not leave a comment.

Jared L. 
Rating:
5.0

Customer did not leave a comment.

Abraham K. 
Rating:
5.0

As always… great, friendly, accommodating professional service! 😊

Joanna L. 
Rating:
5.0

Customer did not leave a comment.

Stephen B. 
Rating:
5.0

Customer did not leave a comment.

Gerald B. 
Rating:
3.0

Customer did not leave a comment.

Jared L. 
Rating:
5.0

Customer did not leave a comment.

Debra V. 
Rating:
5.0

Wonderful people. Wonderful Clean shop Wonderful open space to pick up and drop off, A1 A1 A1

Ben T. 
Rating:
2.0

i rented few times truck from here and was happy, this time when i rented 10 feet trck i only did less than 15 miles, i put more than gallon of gas gauge was exactly where it was i started they still charged me more than 11 dollars for gas , its total ripoff thats why i am giving them bad review, dont rent from them thanks s.s

subhash S. 
Rating:
5.0

Customer did not leave a comment.

Debra V. 
Rating:
5.0

Customer did not leave a comment.

loretta L. 
Rating:
5.0

Good truck Good service nice and clean

Jose Z. 
Rating:
5.0

Customer did not leave a comment.

Daniel P. 
Rating:
4.0

Customer did not leave a comment.

Steve P. 
Rating:
5.0

Customer did not leave a comment.

Patrick C. 
Rating:
5.0

Customer did not leave a comment.

DEBRAA V. 
Rating:
5.0

Customer did not leave a comment.

KALIFA D. 
Rating:
2.0

The vehicle was vacuumed but not cleaned. We filled it upon return and still got charged for fuel. Not a very happy customer here.

JOHN S. 
Rating:
1.0

I had to pick up something to big for our vehicles, when I picked up the truck it had 14 miles to empty! When I dropped off the truck it was quarter of a tank . Which was way more than what was in there. Not only was it $228 for 2 days but then a additional $54 fuel charge . When I was there they gave away someone's truck which has happened 3 times there . Every time i have been there there has been a problem. Last time I rented a 26" from them I had to move my 4 bedroom house in a 10" box truck because they gave ours away . The time before that I showed they gave my truck away an had to drive 40 mins away to go get a truck , which up ended being a 3 day move . The guy is nice but highly dont reccomend.

Kristian S. 
Rating:
4.0

Thank you for your help today.

maria S. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top