Customer Reviews for Sundance Feed N Need
(U-Haul Neighborhood Dealer)

202 reviews

11638 Alameda Ave   Socorro, TX 79927
(E Of Horizon Blvd)

(915) 851-8442

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: 9 am–4 pm

Services at this Location:

Contact Us

(915) 851-8442

11638 Alameda Ave
Socorro, TX 79927
(E Of Horizon Blvd)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: 9 am–4 pm
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

CHRISTIAN RUIZ 
Rating:
3.0

Also a very bad area for that location. It was hard to find. I wished you had a location drop off on 10 Fwy area

Rocio Dominguez 
Rating:
5.0

Customer did not leave a comment.

Joseph Delgado 
Rating:
4.0

Customer did not leave a comment.

Gregory Kay 
Rating:
4.0

Customer did not leave a comment.

manuel rincon 
Rating:
5.0

Great staff, very friendly. Made my experience very easy.

enrique cisneros 
Rating:
5.0

Great & friendly costumer service

Julio Eggenhafer 
Rating:
5.0

No improvement. Great experience.

ALONZO PACCECHO 
Rating:
5.0

Good service and Nice people.

Poul Guzman 
Rating:
5.0

NA

martha Tovar 
Rating:
5.0

Magnificent service...very satisfied, thank you...

jose molina 
Rating:
5.0

Customer did not leave a comment.

azucena acosta hidalgo 
Rating:
5.0

Excellent customer service

carlos escobar 
Rating:
5.0

Customer did not leave a comment.

dora reyes 
Rating:
5.0

Customer did not leave a comment.

Jorge Delgadillo 
Rating:
3.0

Customer did not leave a comment.

Joel Lopez 
Rating:
5.0

Keep doing what you doing its working great

Max Moreno 
Rating:
5.0

Customer did not leave a comment.

Ricardo Monjaras 
Rating:
5.0

Customer did not leave a comment.

susana acosta 
Rating:
5.0

Very nice man.

steve madrid 
Rating:
5.0

Charged for insurance but never asked if I wanted it? Is it mandatory?

Joseph Nava 
Rating:
5.0

Customer did not leave a comment.

Olivia Andrade 
Rating:
5.0

Everything was smooth and very friendly! I give this location a perfect score!

Marco Villanueva 
Rating:
2.0

The guys was really nice, however his property was really run down

James Rae 
Rating:
3.0

Customer did not leave a comment.

David Gonzales 
Rating:
5.0

Check the equipment closely.

Jose Olivas 
Rating:
5.0

Customer did not leave a comment.

David Espino 
Rating:
3.0

Place looked filthy inside the office

Samuel GArcia 
Rating:
5.0

No need of improvement the customer service was excellent, we got what we needed on time and the equipment was well maintained. We had no trouble at all

Jocelyn Zamora 
Rating:
5.0

Excellent service, no issues with the truck, i would recommend this service

Leticia Nunez 
Rating:
5.0

Customer did not leave a comment.

Irma Hernandez 
Rating:
1.0

The guy stole over $100 cash from me and I deliver the trailer there was no $80 that I deposit for a refund for me either so I called him a thief

Bernhard Thiessen 
Rating:
4.0

I would truly say nothing. The owner was very friendly and helpful. The truck was very well kept and clean.

Enrique Granillo 
Rating:
5.0

Customer did not leave a comment.

Daisy Garcia 
Rating:
5.0

This location had several vehicles available and the gentleman at the dealer was very attentive and super nice. Would recommend 100% 6 stars out of 5 !

Manuel Sermeno 
Rating:
1.0

I was over charged for something I didn't wanted

Cynthia GRAJEDA 
Rating:
5.0

Staff is very affordable

ana perez 
Rating:
5.0

Customer did not leave a comment.

alexandria Granillo 
Rating:
5.0

𝐖𝐞 𝐡𝐚𝐯𝐞 𝐫𝐞𝐧𝐭𝐞𝐝 𝐚 𝐔𝐡𝐚𝐮𝐥 𝐟𝐫𝗼𝗺 𝐭𝐡𝐢𝐬 𝐥𝗼𝐜𝐚𝐭𝐢𝗼𝐧 𝐬𝐞𝐯𝐞𝐫𝐚𝐥 𝐭𝐢𝗺𝐞𝐬 𝐒𝐢𝐧𝐜𝐞 𝐰𝐞 𝐡𝐚𝐯𝐞 𝐏𝐂𝐒𝐞𝐝 𝐭𝗼 𝐅𝗼𝐫𝐭 𝐁𝐥𝐢𝐬𝐬 𝐚𝐧𝐝 𝐡𝐚𝐯𝐞 𝐧𝐞𝐯𝐞𝐫 𝐡𝐚𝐝 𝐚𝐧𝐲 𝐢𝐬𝐬𝐮𝐞𝐬 𝐰𝐢𝐭𝐡 𝐭𝐡𝐞 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 𝗼𝐫 𝐭𝐡𝐞 𝐞𝐪𝐮𝐢𝐩𝗺𝐞𝐧𝐭 𝐭𝐡𝐞 𝗺𝐚𝐧 𝐰𝗼𝐫𝐤𝐢𝐧𝐠 𝐭𝐡𝐞𝐫𝐞 𝐢𝐬 𝐯𝐞𝐫𝐲 𝐟𝐫𝐢𝐞𝐧𝐝𝐥𝐲 𝐚𝐧𝐝 𝐡𝐞𝐥𝐩𝐟𝐮𝐥 ! 𝐖𝐞 𝐰𝐢𝐥𝐥 𝐚𝐥𝐰𝐚𝐲𝐬 𝐫𝐞𝐜𝗼𝗺𝗺𝐞𝐧𝐝 𝐭𝐡𝐢𝐬 𝐥𝗼𝐜𝐚𝐭𝐢𝗼𝐧 𝐚𝐧𝐝 𝐮𝐬𝐞 𝐭𝐡𝐢𝐬 𝐥𝗼𝐜𝐚𝐭𝐢𝗼𝐧 𝐰𝐡𝐞𝐧𝐞𝐯𝐞𝐫 𝐩𝗼𝐬𝐬𝐢𝐛𝐥𝐞!

RiaLynn Bogle 
Rating:
5.0

More clarification on the 24/7 mobile reservation and pick up for less confusion when picking up the keys. But besides that, everything was well!

Marcus Silvas 
Rating:
5.0

Customer did not leave a comment.

Osvaldo Vargas 
Rating:
5.0

Customer did not leave a comment.

Danielle Perkins 
Rating:
5.0

Customer did not leave a comment.

Gustavo Hernandez 
Rating:
5.0

Did take the u haul but was not able to use, no credit given either.

Maria Martinez 
Rating:
5.0

Customer did not leave a comment.

marco tristan 
Rating:
5.0

No

Gerardo Alarcon 
Rating:
3.0

The tires on the trailer were old and worn out. By the time we turned the trailer in, one tire had gone flat and wouldn't hold air.

steven mann 
Rating:
5.0

Yes and no, it has excellent service except the rent went sky rocket on there prices after 11 years having my storage at that location. I had to relocate my items to another storage

Alexis Tellez 
Rating:
5.0

Customer did not leave a comment.

Samuel Sanchez 
Rating:
5.0

Customer did not leave a comment.

Emmanuel Rodriguez 
Rating:
1.0

I was not aware of extra fees. Also too many phone calls to relatives and also calling me to ask when I was going to return truck. I was not a good experience.

Genaro Arballo 
Rating:
5.0

Customer did not leave a comment.

Juan Atayde 
Rating:
5.0

Customer did not leave a comment.

JASON MACRAE 
Rating:
5.0

Customer did not leave a comment.

David Barker 
Rating:
5.0

Customer did not leave a comment.

Peggy Gorman 
Rating:
3.0

Customer did not leave a comment.

Labrisha Berry 
Rating:
5.0

Customer did not leave a comment.

Norma Fong De Jimenez 
Rating:
5.0

Customer did not leave a comment.

Jason Spangler 
Rating:
5.0

Customer did not leave a comment.

ADA AGUIRRE 
Rating:
5.0

Customer did not leave a comment.

rodolfo moreno 
Rating:
5.0

Customer did not leave a comment.

Latoya Wooten 
Rating:
5.0

Customer did not leave a comment.

Edwin Rodriguez 
Rating:
5.0

Gentleman that provided assistance went above and beyond to help me during a very difficult day! Absolutely amazing customer service, he is an outstanding representative for your corporation!

Timothy Shackelford 
Rating:
3.0

Customer did not leave a comment.

MELISSA HERNANDEZ 
Rating:
4.0

Customer did not leave a comment.

Joel Ortega 
Rating:
5.0

Customer did not leave a comment.

LUIS NEVARES 
Rating:
1.0

Customer did not leave a comment.

Liane Duran 
Rating:
5.0

Customer did not leave a comment.

Itati Ontiveros 
Rating:
4.0

The only problem is that I returned it with a full tank of gas and the receipt shows 3/4.

PATRICIA ZAMORA 
Rating:
4.0

Location was easily accessible after hours

Benjamin Zavala 
Rating:
5.0

Customer did not leave a comment.

Belinda Rico 
Rating:
5.0

Customer did not leave a comment.

Santiago Orquiz 
Rating:
1.0

Reserved Uhaul at 8450 Montana 5-10 days in advance. Never received confirmation email day prior. Day of at 8 am I was informed told truck was at 1515 Mescalero Drive and available for pickup at 10am. After completing contract truck was load due to exhaust deficiency. Representative recommend against using it. He was by far more than helpful, big thanks to him! Was scheduled to pick another truck at 1230 at 11638 Alameda. Called and was told 1 pm. Received call stating representative will call when truck was available. Got call at or around 430-500 pm drove to location only to wait about 60-90 minutes for previous customer to arrive. Representative specifically said I would only be charged for days used regardless of days requested and be refunded money. I initially requested 6 days to pack, unload and attend a 2 day event during travel. However, the day lost acquiring the truck, charging and refunding the charge resulted in me not being able to attend the event, in addition to the truck needing an alignment which was apparent on the highway. Customer service appears to not want to assist. I’m requesting a refund of days not used. I’d prefer to stay a loyal customer than take my business elsewhere for the remainder of my military moves. Please and thank you. V/r Daniel Velasco

DANIEL VELASCO 
Rating:
1.0

I got an extra charge without previous notification for staying one more day but the invoice says the today is the dropping day without stipulated release time

DAVID CORREA 
Rating:
5.0

Excelent service

raul chacon 
Rating:
4.0

Customer did not leave a comment.

fabian antillon 
Rating:
3.0

Have equipment working correct not having to have these issues.

HUGO TORRES 
Rating:
5.0

Associate was very friendly.

Hassania Valdez 
Rating:
4.0

Reserved a utility dolly, was informed that they did not have one in stock to give me, probably most common tool rented other then the trucks. Had to rent a utility dolly from another uhaul. Did not know about this until I arrived to pick up equipment.

Michael Potyrala 
Rating:
5.0

Customer did not leave a comment.

Antonio Borrego 
Rating:
5.0

I liked everything! Nice and fast costumer service

Carlos Garcia 
Rating:
5.0

Customer did not leave a comment.

Guillermo Alvarado 
Rating:
5.0

Customer did not leave a comment.

andy venzor 
Rating:
5.0

Great location and friendly customer service.

Linda Lara 
Rating:
5.0

Customer did not leave a comment.

Gregorio Diaz 
Rating:
5.0

Customer did not leave a comment.

Victoria Melchor 
Rating:
4.0

Customer did not leave a comment.

Angel Perez 
Rating:
5.0

They have good customer service

Rosella Tavarez 
Rating:
5.0

Customer did not leave a comment.

Denny Fierro 
Rating:
5.0

Customer did not leave a comment.

Irlanda Ortega 
Rating:
5.0

Customer did not leave a comment.

Hector Vazquez 
Rating:
5.0

Second time renting and I recommend it 100%.

Francisco puentes 
Rating:
1.0

Customer did not leave a comment.

yvette gallardo 
Rating:
5.0

Customer did not leave a comment.

Marysol Vasquez 
Rating:
5.0

Customer did not leave a comment.

Ernesto Chavez 
Rating:
5.0

Customer did not leave a comment.

VICTOR LEYVA 
Rating:
5.0

Customer did not leave a comment.

herman hernandez 
Rating:
5.0

Thank you nothing for me was easy ??

irene chacon 
Rating:
5.0

The man at this location is very helpful and extremely nice! He provides the best customer service. Highly recommended!

daniel elias 
Rating:
1.0

All the calls to costumer service almost a week later and I still cant get a straight answer of how much I was charged. Location told me to return rental to same location but customer service said they are still waiting for me to return it to another location almost four days after I already returned it. Location wont answer phone calls and told me to just text him. And on top of all that trailer got a flat was leaking from the rim no nail just leaking from rim next to weight once I put weight on it.

Jeremiah Gutierrez 
No reviews have been submitted for this location.

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