Customer Reviews for Storesmart Springhill
(U-Haul Neighborhood Dealer)

685 reviews

2465 Anderson Snow Rd   Spring Hill, FL 34609

(352) 678-6099

Office Hours

  • Mon-Sat: 9 am–6 pm
  • Sun: Closed
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(352) 678-6099

2465 Anderson Snow Rd
Spring Hill, FL 34609

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–6 pm
  • Sun: Closed
Special Operating Hours
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Keisha (spelled correctly?) was awesome! Kind and caring and took the time to talk to me as a person!! Very helpful!

Christine DeVito 
Rating:
5.0

Customer did not leave a comment.

Molly Ariola 
Rating:
5.0

Customer did not leave a comment.

Kevin Doucet 
Rating:
5.0

Customer did not leave a comment.

frank grochowski 
Rating:
3.0

Customer did not leave a comment.

Joey santos 
Rating:
5.0

Customer did not leave a comment.

Brenda Taylor 
Rating:
5.0

I was sent to 2 prior locations to pick up my trailer. Both were locked up with no employees. Lots of unnecessary driving but finally all worked well at the above location.

Earl Lynch 
Rating:
5.0

Customer did not leave a comment.

Matthew Hedquist 
Rating:
5.0

It was quick painless and easy for anyone to get a U-Haul easy setup and easy drop off I’ve done out of state before however this was simple around town move but for the price was worth it bc I’d done more trips in my car and still would of needed a truck a U-Haul was one shot service I was in and out quickly the sweet lady was professional and kind and help me understand things if I didn’t.

Tiffany Atkinson 
Rating:
5.0

Customer did not leave a comment.

Cotee Benjamin 
Rating:
5.0

Keep up the good work! Your employees were very friendly and helpful!

Steve Myers 
Rating:
4.0

Customer did not leave a comment.

COURTNEY James 
Rating:
4.0

Customer did not leave a comment.

Bob Keim 
Rating:
5.0

Customer did not leave a comment.

Thomas Cotton 
Rating:
1.0

Customer did not leave a comment.

yassir labdar 
Rating:
5.0

Nothing! 🤗

John Burnett 
Rating:
1.0

Staff at the location was rude and condescending

Melissa Font 
Rating:
5.0

Customer did not leave a comment.

Michael Ivory 
Rating:
5.0

Great service

Jim Rychcik 
Rating:
5.0

Customer did not leave a comment.

Gary Dennis 
Rating:
1.0

Watch out for the fee's when you return it. Beware of these people.

Rick Silva 
Rating:
5.0

Customer did not leave a comment.

RObert chancey 
Rating:
5.0

Truck was infested w ants didn’t know till we got going . Also the whole can was covered in dog hair . I left a message when I dropped it off about bombing the car w ant bomb so next person is not crawling w ants and told them about the hair problem

BRENT RUIZ 
Rating:
4.0

Customer did not leave a comment.

Larry Campbell 
Rating:
4.0

Customer did not leave a comment.

Raymond Miranda 
Rating:
5.0

Customer did not leave a comment.

Floyd Moore 
Rating:
5.0

Customer did not leave a comment.

David Stock 
Rating:
5.0

Customer did not leave a comment.

Kimberly Palmer 
Rating:
3.0

We dropped off after hours and used the drop off box service, the main comment for this location is that there was minimal parking and not good options for large uhauls to be parked for after hour drop offs.

heather wormell 
Rating:
5.0

Customer did not leave a comment.

David Arnold 
Rating:
5.0

The staff was extremely friendly and helpful

Tim Swanson 
Rating:
5.0

I can’t think of a thing. The customer service was first rate. This store was the cleanest and most dialed in Uhaul location I’ve ever seen. The manager of this location is obviously working intentionally to make the store experience great.

Lance Mead 
Rating:
4.0

Staff was awesome at every step of the process.

Chris Holcraft 
Rating:
4.0

Customer did not leave a comment.

Susan Colby 
Rating:
5.0

Drop was seamless and easy.

Marlon McFarlane 
Rating:
5.0

Excellent staff at this location, very efficient and friendly

John Preddy 
Rating:
3.0

I have had an open issue from my past rental that I never got a phone call or email back to discuss it. This comment has nothing to do with the current rental

scott HALM 
Rating:
1.0

Customer did not leave a comment.

hassan mashhour 
Rating:
3.0

Customer did not leave a comment.

David Blehm 
Rating:
4.0

Customer did not leave a comment.

Odette Messina 
Rating:
2.0

The gas gage was at 5/8ths but my paper work had it listed at 7/8ths. I have pictures to prove it.

James Rodriguez 
Rating:
4.0

Customer did not leave a comment.

Neil Martel 
Rating:
5.0

Customer did not leave a comment.

Phil Mcclure 
Rating:
5.0

You can hire more people like the lady who was on duty when i picked up the trailer.

david connell 
Rating:
5.0

Customer did not leave a comment.

RONNIE TIMPSON 
Rating:
5.0

Great customer service

Stephen Stewart 
Rating:
5.0

Nothing..first time I walked in the girls were great

james molloy 
Rating:
4.0

Make sure what you order is there and the people is trained, Also one location is open because one location on google for Sunday*s was open was not open.

Douglas Jackson 
Rating:
5.0

Customer did not leave a comment.

jose acevedo 
Rating:
5.0

Nothing, both the manager and assistant were very nice and had all the information I needed.

David Viola 
Rating:
5.0

Customer did not leave a comment.

Robert Blodgett 
Rating:
5.0

outstanding workers...

LAWRENCE BURKE-ALEXANDER 
Rating:
5.0

When we picked up the vehicle, we couldn’t have received such great customer service. I would highly recommend this location.

MaryBeth McAvoy 
Rating:
5.0

Good experience

Adam and Ronald Brown 
Rating:
5.0

Customer did not leave a comment.

Patrick Ahern 
Rating:
5.0

Customer did not leave a comment.

JESSE WATKINS 
Rating:
5.0

No improvements needed employees were very professional and helpful and made customer feel important and satisfied with the rental process.

Donald Bates 
Rating:
5.0

Excellent location

CarolLee Schick 
Rating:
5.0

Customer did not leave a comment.

Donald Frieberger 
Rating:
5.0

Friendly courteous and very professional

Fransisco Acuna 
Rating:
5.0

Customer did not leave a comment.

Pablo Lopes 
Rating:
5.0

Both employees on that day were very friendly and professional. They answered all my questions.

Rachael Boland 
Rating:
5.0

Both employees were knowledgeable and helpful in my rental...cheers Lawrence

LAWRENCE BURKE-ALEXANDER 
Rating:
5.0

Attentive, friendly staff - new clean facilities & very efficient

Christopher Hansell 
Rating:
5.0

Could not have been friendlier or more helpful. The entire experience was far easier than expected. The trailer towed wonderfully.

Michael Miller 
Rating:
5.0

Excellent professional and friendly staff at this location which always make a transaction pleasant, everything explained clearly , thoroughly recommend

John Preddy 
Rating:
5.0

Great folks!

Dirk Hilles 
Rating:
5.0

Customer did not leave a comment.

james steuer 
Rating:
5.0

Great experience and great truck. The gentleman that helped me was awesome as well.

Neal Chambers 
Rating:
4.0

Customer did not leave a comment.

James Schaefer 
Rating:
5.0

Customer did not leave a comment.

Don Vanwanzeele 
Rating:
5.0

Very friendly gentleman, everything went very smoot.

WilliamF Gardiner III 
Rating:
5.0

Very helpful young lady at this facility

James Alexander 
Rating:
5.0

Customer did not leave a comment.

Thomas Darling 
Rating:
5.0

Customer did not leave a comment.

Joe Tripi 
Rating:
5.0

On site personnel very friendly customer oriented and time oriented as well as I was on a short window for my project.

JON PAGE 
Rating:
5.0

Knowledgeable and friendly Unlimited in town milage would be an improvement

thomas Abraham 
Rating:
5.0

Customer did not leave a comment.

DEBBIE MEDLEY 
Rating:
4.0

Customer service was very pleasant and helpful upon pick up. Upon return we reported to same man that checked us out that the truck had something wrong with gas gage it said ful at check out but took 9.4 gallons of gas to fill truck we only went 34 miles His response was we should have only put in enough gas to bring it to we’re it was. We were told we needed to return it ful. Not Happy with outcome.

Bernadette Maglia 
Rating:
5.0

Customer did not leave a comment.

William Frost 
Rating:
5.0

Great job!!

JULIO CARRAL 
Rating:
5.0

This was an outstanding site! I've rented from this site a few times before. I always try to book here when I'm in town. They provide great customer service and are a pleasure to deal with.

John Arcarola 
Rating:
1.0

Terrible. Truck has a disgusting smell to it. I was double charged for the rate for some unknown reason. Then I was told to go to another location to get the truck even after I had it reserved.

Matthew Lebron 
Rating:
5.0

Customer did not leave a comment.

Isaiah RiveraTubbs 
Rating:
3.0

Customer did not leave a comment.

Kevin Amick 
Rating:
5.0

No need to improve. Everything was perfect. If I ever need to rent a trailer, truck or even storage space again, I will go there. 5 star***** The staff is friendly, helpful, and professional.

Roy Swartz 
Rating:
5.0

Nothing at all it was a pleasure working with you thank you for being there when we were at a stand still Thanh you and god bless to you and your entire staff

Patrick LaFace 
Rating:
5.0

Customer did not leave a comment.

TOM WEHRWEIN 
Rating:
5.0

Could not ask for really good people to work with..thank you so much. Donna

Donna Dodson 
Rating:
5.0

Customer did not leave a comment.

Thomas Manczak 
Rating:
3.0

Totally overpriced. Rented truck for 5 hours. Over $80.00 dollars . Ridiculous! Will not use this company again.

Cathy Martucci 
Rating:
5.0

Customer did not leave a comment.

Patrick LaFace 
Rating:
1.0

I was returning a uhaul from North Carolina which I paid over $1900 for 4 days I only had it for a day and I wanted to rent another or add days or miles take a return trip to North Carolina and I asked the representative what would be the best way to save money and was advised to just rent another which I did for $1200 . Then I realized that if I had only just added 2 days to my original order I would have saved a lot of money so I told the representative and was advised that it was to late she already checked it in which I don't understand why you couldn't undo it or something. Or even refunded some of my money from the original $1900 because I only had it a day that would have saved me some money

Nancy Manson 
Rating:
5.0

Customer did not leave a comment.

THOMAS DAMIANI 
Rating:
5.0

Customer did not leave a comment.

John Olasin 
Rating:
3.0

The pickup location is a mini storage business with minimal customer parking outside the office. 2 of the customer parking spaces was taken up by U-Haul trucks. Not convenient at all. This was not the original location I had requested to pick up the trailer. U-Haul changed the pickup location.

Duncan Young 
Rating:
2.0

The vehicle shook when driving, the lights were too dim to see the highway at night without the hi beams on. When we went to return the vehicle at 5:55 there was one employee standing outside but by the time we got to the front door at 5:59 the door was locked and there was a “Will Return At…” sign. The employee clearly could see we were bringing back a vehicle when we pulled in. Checking in using 24/7 was a nightmare because of poor cell coverage. If you’re going to force people to use online service at least have the courtesy to offer free wifi to do so.

Karyn Van Der Meulen - Kas 
Rating:
5.0

Customer did not leave a comment.

Doreen Piasecki 
Rating:
1.0

Customer did not leave a comment.

Ryan Fries 
Rating:
4.0

Customer did not leave a comment.

William Lively 
No reviews have been submitted for this location.

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