Customer Reviews for Store It Storage
(U-Haul Neighborhood Dealer)

255 reviews

2990 NE 200th Ave   Williston, FL 32696

(352) 528-1096

Office Hours

  • Mon-Fri: 9 am–3:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(352) 528-1096

2990 NE 200th Ave
Williston, FL 32696

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–3:30 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Brian shearer 
Rating:
5.0

Great experience

Alexis Peacock 
Rating:
5.0

Great customer service:)

Tamala Margerum 
Rating:
4.0

Customer did not leave a comment.

ROBERT SNELL 
Rating:
5.0

Customer did not leave a comment.

Robert Davis 
Rating:
5.0

It’s was excellent from start to finish; nothing to improve. 10 of 10; would definitely recommend. Thanks

Shirley Gardner 
Rating:
5.0

Customer did not leave a comment.

Deborah Sharp 
Rating:
5.0

Customer did not leave a comment.

Gary Richards 
Rating:
4.0

We had to leave this location after arriving from Illinois because the backup lights for the trailer wouldn't work. We had to drive 21 miles to Williston Florida from Newberry Florida. Then an additional 20.7 miles to High Springs Florida. It cost us more time and more 41.7 more miles to accomplish our task.

Patricia Hays 
Rating:
5.0

Customer did not leave a comment.

Coria Cross 
Rating:
5.0

Excellent customer service

Christina morganti 
Rating:
5.0

Management was so helpful. Very pleasant. Would definitely return.

Joseph Barberia 
Rating:
5.0

From the time I picked up the rental, until the time I dropped it off, the staff at both places were professional and curtious. Excellent service.

Alberto Garza 
Rating:
3.0

There is barely internet connection there

Kristopher Harris 
Rating:
1.0

Customer did not leave a comment.

ADELINA JONES 
Rating:
5.0

Everything was amazing, the true definition of customer service!

Nicholas Flenor 
Rating:
5.0

Customer did not leave a comment.

Melanie Strothei 
Rating:
3.0

Fix your website so it’s more user friendly in locating which facilities have the specific equipment that you want to rent!

Robert Steele 
Rating:
3.0

Customer did not leave a comment.

Kelly Weeks 
Rating:
5.0

Customer did not leave a comment.

Michiel Vreman 
Rating:
5.0

The location was close on the weeken after hour but i need some one on the property to do information and is no one ind their

Freddie Remigio 
Rating:
4.0

Customer did not leave a comment.

Bobbi Boynton 
Rating:
5.0

Great experience

richard jolly 
Rating:
5.0

Customer did not leave a comment.

Damian Granela 
Rating:
5.0

Thank you….

Jeff Husby 
Rating:
5.0

The staff there were extremely helpful, informative, and pleasant.

Frank Kennet 
Rating:
5.0

Very friendly staff. The 26' truck was practically brand new!

Glenn Stewart 
Rating:
3.0

Help maintain a smoke free environment while using the vehicle and clean out the cabin.

Antonio Jimenez 
Rating:
1.0

Clerk was rude, equipment was dirty, dog hair, dirt. Truck had bad vibration, tire out of round, you could see it looking at tire. Wiper blades were coming apart, parts hanging off. Good thing it was not raining. Check engine light was on. Radio did not work well.

mike hansen 
Rating:
5.0

Customer did not leave a comment.

Henry Keene 
Rating:
5.0

Customer did not leave a comment.

Lianne Young 
Rating:
5.0

Customer did not leave a comment.

Kelsi callahan 
Rating:
5.0

Customer did not leave a comment.

DIANA TAYLOR 
Rating:
5.0

Customer did not leave a comment.

Yamil Gonzalez 
Rating:
5.0

Customer did not leave a comment.

Greg Sangl 
Rating:
5.0

Customer did not leave a comment.

Ashlyn Conrad 
Rating:
5.0

Excellent service

Paul Jean 
Rating:
2.0

Better communication. Could be UHaul problem and not theirs. I was charged for fuel when I should not have been.

Andrew Bittner 
Rating:
5.0

Customer did not leave a comment.

Robert Marshall 
Rating:
5.0

Excellent in every way

Howard Frierman 
Rating:
5.0

Exceptional, friendly service!

Emma Batchelder 
Rating:
5.0

Customer did not leave a comment.

Melissa Reynolds 
Rating:
5.0

Customer did not leave a comment.

Karen Brown 
Rating:
5.0

Customer did not leave a comment.

Douglass Landon 
Rating:
5.0

The young lady in Florida was very nice, very friendly, and very helpful with getting us ready for a really important move!

Avery Furey 
Rating:
5.0

Customer did not leave a comment.

Dion Atchison 
Rating:
5.0

Customer did not leave a comment.

Misael Ortiz 
Rating:
5.0

Customer did not leave a comment.

MICHAEL JIORDANO 
Rating:
5.0

Customer did not leave a comment.

NASHICA JACKSON 
Rating:
5.0

Best location to drop off.

Maria Gonzalez 
Rating:
5.0

Nothing. This location is great!

Richard Gloss 
Rating:
3.0

Vehicle was dirty.

John Dougherty 
Rating:
5.0

Customer did not leave a comment.

Nancy Levan 
Rating:
5.0

Customer did not leave a comment.

Richard Porter 
Rating:
5.0

I was completely satisfied with the customer service and the truck!

Tameka Pitts 
Rating:
5.0

Packing up my deceased fathers house and was going through a really rough time thx to these people I got it all home

Emily Jording 
Rating:
5.0

Customer did not leave a comment.

SCOTT COKER 
Rating:
5.0

U-Haul went above and beyond to help us get exactly what we needed Thanks again!

Christi Holder 
Rating:
5.0

Very easy to work with. Would recommend to anyone.

Darrell Gartrell 
Rating:
5.0

Fast, reliable and friendly.

Benjamin Torres 
Rating:
5.0

Customer did not leave a comment.

robert budds 
Rating:
5.0

Great service Thanks

Michael Fox 
Rating:
4.0

Customer did not leave a comment.

Doris Gloss 
Rating:
5.0

Customer did not leave a comment.

dustin sinquefield 
Rating:
3.0

Help not friendly

RUTH KRAL 
Rating:
5.0

Nothing. The gal who helped me was fantastic!

Tammi Renner 
Rating:
3.0

Customer did not leave a comment.

Bob Rocco 
Rating:
2.0

No local choices to drop off. Drop off location at first refused to take the trailer. Wanted me to drive another 15 miles out of my way. Did not offer to help me take off hitch. Had to ask young girl to help. Very hard on my back.

ALBERT SANOWSKIS 
Rating:
5.0

Customer did not leave a comment.

Charmaine Garrison 
Rating:
5.0

Customer did not leave a comment.

pete johnson 
Rating:
5.0

Lexie and Donna were both very helpful, friendly, and supportive of our needs. We will definitely rent from them again in the next month and refer them to others.

ROBERT FOWLER 
Rating:
5.0

The personnel were very professional and even helped me unhook the auto dolly. We definitely plan to use them again when we leave Florida.

JAMES REGEL 
Rating:
5.0

Customer did not leave a comment.

James Waggoner 
Rating:
5.0

Very nice folks, and very cordial.

CHARLES HILTON 
Rating:
3.0

The tail lights and cargo lights did not work and we did not know this until we were driving in the dark.

George Miller 
Rating:
5.0

Great service....very friendly and easy to work with

Greg Hamilton 
Rating:
5.0

Awesome to deal with.

Mike Cox 
Rating:
5.0

Excellent service.

Barney Everage 
Rating:
5.0

Super customer relation. Professional, courteous

Erik Maki 
Rating:
3.0

Be prompt. We were scheduled to pick up at 9 AM but the facility opened 7 minutes late. This is not acceptable when one has a time crunch for the day.

David Marrandette 
Rating:
5.0

Customer did not leave a comment.

Jennifer Koheler 
Rating:
5.0

The only complaint is not having a after hours drop off

Brian Gaudette 
Rating:
5.0

Coffee & Donuts

alfredo becerra 
Rating:
5.0

Ms.Donna and Lexie are very sweet and always helpful. I go back to them every time I need a UHaul.

KATHERINE DEVALL 
Rating:
3.0

Customer did not leave a comment.

Ralph Nesmith 
Rating:
5.0

No improvement needed. 👍👍👍👍

BRUCE BONFIGLIO 
Rating:
5.0

Customer did not leave a comment.

Anthony Tiller 
Rating:
5.0

Customer did not leave a comment.

Luis Quijano 
Rating:
3.0

Customer did not leave a comment.

PAUL HILL 
Rating:
5.0

Customer did not leave a comment.

Richard Hopkins 
Rating:
5.0

It's more than excellent location, it's more than clean and well maintenace of the equipment,,,IT'S THE EXCELLENT CUSTOMER SERVICE BEHAVOR and the friendship comunications with me, like a customer!!!!!!

Julian Lauzan 
Rating:
4.0

Customer did not leave a comment.

beverly william 
Rating:
5.0

Customer did not leave a comment.

BRIAN HELLARD 
Rating:
3.0

Have better assistance when you are hooking or unhooking up the equipment.

PETER ZETTLER 
Rating:
5.0

Ms. Donna and Lexie were awesome!!

Joanne Horne 
Rating:
4.0

Customer did not leave a comment.

Sarah Efthimiou 
Rating:
3.0

The lady on drop off was very nice. My only issue is she said she was not strong enough to disconnect from my truck. It was up to me and my blood sugar was already low and it was all I could do by myself. They need something onsite to remove from vehicles.

JAMES FISH 
Rating:
5.0

Customer did not leave a comment.

Leo Gauthier 
Rating:
5.0

Customer did not leave a comment.

Jeff Davis 
Rating:
5.0

Customer did not leave a comment.

alfredo becerra 
No reviews have been submitted for this location.

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