Customer Reviews for Store It All
(U-Haul Neighborhood Dealer)

215 reviews

40 Bailey St   Coxsackie, NY 12051

(518) 731-8448

Office Hours

  • Mon-Sat: 9 am–3 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/2/2024: Closed
  • 4/3/2024: Closed
  • 4/4/2024: Closed
  • 4/5/2024: Closed
  • 4/6/2024: Closed
  • 4/7/2024: Closed
  • 4/13/2024: 9:00 am - 12:00 pm

Show All Hours

Services at this Location:

Contact Us

(518) 731-8448

40 Bailey St
Coxsackie, NY 12051

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–3 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/2/2024: Closed
  • 4/3/2024: Closed
  • 4/4/2024: Closed
  • 4/5/2024: Closed
  • 4/6/2024: Closed
  • 4/7/2024: Closed
  • 4/13/2024: 9:00 am - 12:00 pm

Show All Hours

  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

N/a

Twillia Cotrone 
Rating:
5.0

Customer did not leave a comment.

mark vatalaro 
Rating:
5.0

It was a pleasure to rent from this U-Haul office.

Linda Beck 
Rating:
5.0

Friendly service, nice and clean truck. Wonderful personality A+++

Marie McCusker 
Rating:
5.0

Both pick up and drop off location staff were the best! Very helpful, very nice to work with!

Michael Behrens 
Rating:
5.0

Customer did not leave a comment.

Charles Major 
Rating:
5.0

Customer did not leave a comment.

Jacqueline Calhoun 
Rating:
5.0

Customer did not leave a comment.

Lennie Daniels 
Rating:
5.0

very friendly and easy to work with. Equipment is clean unlike some other locations. They accommodated us with everything we needed. Repeat customer and very happy. Entire transaction was easy breezy. We will be back again.

William Wentz 
Rating:
5.0

Great service.

patricia guida 
Rating:
5.0

Service was outstanding and easy to work with.

patricia guida 
Rating:
5.0

I have never rented equipment so well taken care of. Any questions or issues one may have will be answered right away. I like the fact you can view other equipment available so you can plan your day ahead of time. Staff very knowledgeable as to operation of items such trailers, etc. No guesswork for a change. How wonderful feeling confident in your move.

Cheryl Hedges 
Rating:
5.0

Excellent customer service at this location. Extremely friendly and helpful. Very pleased with the interaction.

Shannon Elberth 
Rating:
5.0

Kristie was extremely helpful.

Neil Arbuckle 
Rating:
5.0

I don't think you could improve. I have rented vehicles all over the country and 40 Bailey St definately comes out ahead of all of the others. Very clean, supportive and handles everything for you, as it should be.

Cheryl Hedges 
Rating:
5.0

Kristi at Stor it All was fantastic. I couldn't have had a better experience.

Frank Fiore 
Rating:
5.0

These people are the best. The Rosses go out of there way to help others all the time. They are extremely understanding and caring of others situations. They go out of their way to help their customers during difficult times.Wether it be tools, equipment not offered by most. deas or an earlier pickup time than most offer The Roses are extreme hard workers in satisfying customers needs. Mega Thanks to all who have helped me.

Cheryl Hedges 
Rating:
5.0

Kristi was amazing, she was friendly, explained everything in detail and made the entire experience painless.

William Lang 
Rating:
5.0

Great customer service. Very close to home so it's convenient for us. Will be using Coxsackie location again in the future.

LINDSEY MARINO 
Rating:
5.0

Customer did not leave a comment.

JEFF SOLOMON 
Rating:
5.0

Disclose full price at time of making reservation

Jeffrey Haas 
Rating:
5.0

The customer service was wonderful! Very satisfied with my experience 👍👍

Mary Flanagan 
Rating:
5.0

I called in advance and left a message that I was dropping off the truck.. I did get a return call from the owner that no one would be there on Sunday morning at 10 am but they would process the return on Tuesday when they returned to the office and would drive the truck back to Saratoga then.

Albert Hutson 
Rating:
5.0

Nothing at this time

William Wentz 
Rating:
4.0

I never have any issues here using the app for mobile pick up and drop off. It's very easy.

Eliza Spear 
Rating:
5.0

Customer did not leave a comment.

Veronica Bonesteel 
Rating:
5.0

Customer service was great very friendly easy to rent very knowledgeable

Joseph Bernesser 
Rating:
5.0

Customer did not leave a comment.

GEORGE RE 
Rating:
5.0

Phenomenal customer service and overall great location.

Chance Gregory 
Rating:
5.0

Customer did not leave a comment.

Robert O'Callaghan 
Rating:
4.0

Very good service

Wayne Dixson 
Rating:
5.0

Customer did not leave a comment.

Jim Purdy 
Rating:
2.0

Checked in on-line to save time then I show up 10 min early and take 30min to checkout, due to the address of the company's being in Arizona. 2 of my debit cards got declined because they I was in Arizona trying to rent a U-Haul and I was physically in a NY location. If my friend was not their with his real credit card and not debit I would not have been able to complete my rental. Not the clerks fault helping me but U-Haul

Frederick Pechette Jr 
Rating:
3.0

Location was closed when we dropped off the vehicle .

Deborah Disanza 
Rating:
4.0

Customer did not leave a comment.

Morgan Karlsbarch 
Rating:
5.0

Excellent service at drop off, after hours return extremely helpful

John Mrowka 
Rating:
5.0

Customer did not leave a comment.

Steven Doggette 
Rating:
5.0

Customer did not leave a comment.

Cheryl Hedges 
Rating:
5.0

Customer did not leave a comment.

Jason Davis 
Rating:
4.0

Customer did not leave a comment.

Steven Ross 
Rating:
5.0

Trying to retrieve the key from lockbox 1 was a little difficult. The process for unlocking it and opening the door was a little unintuitive; the steps weren't totally clear and I ended up fumbling with it for a few minutes before it finally opened. Definitely could have just been me, though.

Justin Kornheisl 
Rating:
5.0

Customer did not leave a comment.

Heidi Sickles 
Rating:
5.0

The woman I believe owns the Coxsackie, NY location is terrific. We've had to rent a Uhaul 3 times in the past couple of months, and the customer service was excellent. The truck was clean and waiting for us. She had an answer to any question we asked. From walking in the door to driving away in the truck was less than 5 - 7 minutes each time. We dropped it off after hours each time so we used the outside drop-box. Then we'd receive the final bill in the mail in just a day or two. Great people to do business with. Love that it's a local family business.

Janice Craft 
Rating:
5.0

This was by far the easiest uhaul pick up. They staff couldn’t have been more friendly and helpful

Corey Geis 
Rating:
5.0

The truck should have more than 1/4 tank of gas.

Andrew Heffner 
Rating:
5.0

Was pleased with the whole rental

Betty Williams 
Rating:
5.0

This is the best place to rent a U-Haul from. They are very knowledgeable and go out of their way to make sure you are happy. Especially if you hate mobile phones.

Cheryl Hedges 
Rating:
5.0

Customer did not leave a comment.

Federico Marano 
Rating:
5.0

Customer did not leave a comment.

Federico Marano 
Rating:
5.0

The woman working there was wonderful

LISA SCHLENKER 
Rating:
5.0

So accommodating and helpful! Couldn't be more pleased w/this locations level of service.

maryanne zadfar 
Rating:
5.0

Customer did not leave a comment.

Amber Couser 
Rating:
5.0

Customer did not leave a comment.

Gary Besaw 
Rating:
5.0

Customer did not leave a comment.

MICHAEL LARAIA 
Rating:
5.0

Offer fewer moving blankets. Only used 3 of the 12.

Walter Hubicki 
Rating:
5.0

Customer did not leave a comment.

Angela Hughes 
Rating:
5.0

Customer did not leave a comment.

Andrea Smallwood 
Rating:
5.0

Customer did not leave a comment.

Abby Keating 
Rating:
5.0

Customer did not leave a comment.

Lennie Daniels 
Rating:
4.0

Professional

Rick Rabideau 
Rating:
5.0

I scheduled a truck 15’ truck to pick up and I had to go out of my way (2 hour round trip ) to pick up th truck They added mileage but they didn’t consider my time in this …… Unacceptable !!!!!

Lee Lavoy 
Rating:
5.0

Great service. Thank you!

Catalina Sawyer 
Rating:
5.0

Nothing very helpful thank you

Donna Connor 
Rating:
5.0

Customer did not leave a comment.

Evan Viola 
Rating:
2.0

I had a tire on the trailer blow out on the highway. We were in the middle of nowhere Georgia and it took 3 hours to get a new tire. Your roadside contractor was very nice and the uhaul rep was fantastic. However it is pretty sad that the tire pressures were overinflated causing the blow out. You need better turn around service on your equipment.

Richard K Woodworth 
Rating:
5.0

Keep up the good work!

IRINEO BACCARAY 
Rating:
5.0

Nothing everything and everyone was great

Rhonda Rivers 
Rating:
4.0

Quick process to retrieve the truck. Thanks!

Kouanginh Lynde 
Rating:
4.0

Customer did not leave a comment.

Federico Marano 
Rating:
5.0

Customer did not leave a comment.

Jody Dindo 
Rating:
5.0

Customer did not leave a comment.

ROBERT SNYDER 
Rating:
5.0

Nothing, this was the only good thing at happened during our move. They helped us so much.

Steven Cruz 
Rating:
5.0

Customer did not leave a comment.

Evan Ulscht 
Rating:
5.0

There is nothing to improve. You guys do a great job. Thank you for being so welcoming.

JAMESM OBERLANDER 
Rating:
5.0

Beautiful

Roger Garcia 
Rating:
4.0

Customer did not leave a comment.

Igor Litvak 
Rating:
5.0

Highly recommend this location. Fast prompt service, kind staff and clean truck. Simple process made moving simple.

Gina Valenzuela 
Rating:
5.0

Very nice and helpful!

DIANAM KARDUM 
Rating:
4.0

Customer did not leave a comment.

Federico Marano 
Rating:
5.0

Customer did not leave a comment.

SCOTTPAUL NAGELSCHMIDT 
Rating:
5.0

Customer did not leave a comment.

OLEH SHCHERBAKOV 
Rating:
5.0

They go way out of their way to properly help the situation. Great experience dealing with them. A very enjoyable experience. They made a very bad experience into a good day

MARKT OCONNOR 
Rating:
5.0

Customer did not leave a comment.

JASONV REVETTE 
Rating:
5.0

Fast, friendly and courteous service. Was a pleasure to deal with

Ronald Greco 
Rating:
4.0

Customer did not leave a comment.

JOHNCURTIS MOUSSEAU 
Rating:
5.0

Super friendly, efficient, and very helpful. I would definitely rent from this location again. Two thumbs up.

ELIZABETHANN STEWART 
Rating:
5.0

Nothing to improve vey welcoming and helpful and Christie is very nice and helpful she was wonderful to deal with I will go back when I need a trailer again

JASONV REVETTE 
Rating:
5.0

Customer did not leave a comment.

DOREENM JOHNSON 
Rating:
5.0

We will be using this location anytime we need to rent a uhaul.

PATTIA MORROW 
Rating:
4.0

It would have been nicer not to change our original location. This was an hour out of our way. The people at this location were very nice and helpful

GERALDWILLIS WHEELER 
Rating:
5.0

Christie was amazing!! So helpful and knowledgeable.

THOMASL ATKINSON 
Rating:
3.0

super convenient

Todd Wolford 
Rating:
5.0

Customer did not leave a comment.

WH III MOREHOUSE 
Rating:
5.0

Very friendly and efficient operation. Truck worked well. Pickup and drop off were easy. Highly recommend.

David Bruner 
Rating:
5.0

Customer did not leave a comment.

Martin Huerta 
Rating:
5.0

We had excellent service

LOUIST MARTIN 
Rating:
5.0

Customer did not leave a comment.

STEPHENLEON ARNOLD 
Rating:
3.0

I'm assuming it's not the pickup location's fault so I'll be frank: The truck is a piece of shit. We had to replace a drag link and a spark plug coil before we could leave. The door seal leaked and I drove from New York to Idaho with earplugs in. I had to add a gallon of oil on my trip to keep the dip stick above the fill line. We had a brake electronic fault during the trip. The engine misfired on hills. Terrible truck. How did I get this for a cross-country?

PETERHUDSON HINKEY 
Rating:
5.0

Customer did not leave a comment.

VINCENT SIMBOLI 
Rating:
5.0

Customer did not leave a comment.

SUSANJ NORRIS 
No reviews have been submitted for this location.

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