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danny sherrill
Customer Reviews for StorageOne Rentals Craig
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer service is outstanding
Dennis FulkersonThe people we’re very helpful answer all my questions and concerns will recommend to everyone
Liza FloresAll good
Luis CordobaThanks
Ana FernandezThumbs up
Alex VegaMove the after hours lock. I had a hard time getting #1 open. But other than that it’s good as great. I gave y’all a broom n dust pan to sweep out your tuck if needed.
Lequicia WilkersonGreat customer service, the process was really easy and fast.
ALMA JUDITVanessa was great and so patient and nice
Alexis Mylesthe service and staff was great
Phyllis Miranda CastilloThe U-Haul experience was horrible the door was broken I had to have service agents come out then the door still kept getting stuff even after that which delayed my trip even more cuz I was scared to put my furniture in the back of it nobody tried to compensate me for my time or anything I will never rent with you all again
Sequeena GregoryI chose the early check in and it was so easy and convenient.
Nikki AshmoreI love this location, Whitney and Vanessa did an amazing job, they were very professional & friendly. Renting the truck was a quick in & out process, it was clean & easy to drive. I also had a storage unit there, the facility is always clean and they have carts in the office to use which makes unloading easier. I would definitely return to this location anytime I need a truck or storage.
ROBIN RENEE WISEMANGreat staff!
Skyler BlumHave the agent smile more.
Michael ClarkEverything went smooth, friendly staff.
Mark WaltersThank u for being acomadating me that day of my move . Everything went wrong .thank u
Yosselyn HolbokeVery good customer service experience
Ronda ColemanAmazing customer service, and very helpful even despite outside complications. Would 100% recommend to anyone in need of storage or uhaul rental.
Charles ChurchvilleNothing I can think of
Michael TuckerThis was an amazing experience, the best I ever had renting a vehicle and it was all because of the agents who assisted me.,They were friendly and very particular in helping me.
William GaitherI was moving all my "stuff" from one facility to another and when I arrived at the U-Haul location, Whitney was there, ready to help me. She walked me through each step for "signing out" the truck. When it was time to start unloading the truck, she anticipated that I would need the large and small carts and brought them to me and the movers. She goes above and beyond and it shows as the office is clean, as are the hallways in the facility and the doorways - no trash or abandoned contents from the units. I've already told a few family members about the location and how well I was treated there. Whitney scores a "10" in my book - for customer service and for professionalism. Thank you!
Tanya GrangerThis location is my go to sport for truck rentals, great staff !
Sean FuentesThe lady that helped me was knowledgeable, professional, and kind.
Bradley EdwardsOur receptionist was very kind & patient toward us. Moving things can be stressful and we were made to feel very comfortable. I am a return customer.
Bruce FosterAssociate was great-answered my questions & did excellent job!
Lloyd BunnThe e break was broken but the staff was so amazingly friendly. I only want to rent from that same location even if I have to pay a little extra
JOSEPH LYNN THOMASEverything went well and great staff and good communication
JAMES EARL HAYESShe forced me basically to get more gas when I said they messed up at previous location on paperwork and she was also smoking/vaping as she was working inside the facility
billy eganFriendly staff quick and easy. Pricing sucks like always
KEITH ALLAN POPPThis location was fine. My reservation was for the Rancho location but I was informed 30 mins prior to my reservation that they had no trucks. I have not received my $50 reimbursement for the failed "Guaranteed Reservation ". How do I get that. My phone number is 702-883-2926, Aaron.
AARON ROBERT THOMPSONLocation has limited inventory but, is close to home. Staff was outstanding.
TIMOTHY BRIAN CROSBYThey changed the pick up location without notifying me and that caused a delay for the Moving Help Movers to load the truck! At least a 90 minute delay.
Allen LouderbackNothing, everything went well and the truck was there when I needed it. Staff was very polite and nice,
VIVIAN VIRGINIA HUNTNothing, what you had setup is fine just the way it is Thank You So Much!
TAMIKA L HOLLOWAYFriendly costumer service, Angela was nice to work with.
MARCHELL LEE NEWTONDidn’t like customer service she acted like she had an attitude when I brought the truck back. I filled it and the pump stopped when I was pumping and she said it wasn’t full enough so I went back and over filled it. But her attitude was nasty.
PATRICIA ANN CHATMANStreamline rental/return process Fix the app for after hours returns
JASON DALE HESSLINGI was happy with the service and the friendly Staff at the north 5th location. Great team over there !!!
Sean FuentesExcellent service
MARLA VADEAN VOORHEES