Customer Reviews for StorageOne Rentals Craig
(U-Haul Neighborhood Dealer)

607 reviews

4500 N 5th St   North Las Vegas, NV 89031
(East Corner Of Craig And 5Th St)

(702) 642-5512

Office Hours

  • Mon-Fri: 10 am–5:30 pm
  • Sat: 8 am–4:30 pm
  • Sun: 10 am–4:30 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(702) 642-5512

4500 N 5th St
North Las Vegas, NV 89031
(East Corner Of Craig And 5Th St)

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–5:30 pm
  • Sat: 8 am–4:30 pm
  • Sun: 10 am–4:30 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

danny sherrill 
Rating:
4.0

Customer did not leave a comment.

Donte Johnson 
Rating:
5.0

Customer service is outstanding

Dennis Fulkerson 
Rating:
5.0

The people we’re very helpful answer all my questions and concerns will recommend to everyone

Liza Flores 
Rating:
5.0

All good

Luis Cordoba 
Rating:
5.0

Thanks

Ana Fernandez 
Rating:
5.0

Customer did not leave a comment.

Shanda Eagles 
Rating:
5.0

Customer did not leave a comment.

Cory Lankford 
Rating:
3.0

Customer did not leave a comment.

Randy Carlisle 
Rating:
5.0

Customer did not leave a comment.

Yolanda Morris 
Rating:
5.0

Customer did not leave a comment.

David Ramos 
Rating:
5.0

Customer did not leave a comment.

Henry Mitchell 
Rating:
5.0

Customer did not leave a comment.

BEN BLACKFORD 
Rating:
5.0

Customer did not leave a comment.

Robert Smith 
Rating:
5.0

Thumbs up

Alex Vega 
Rating:
5.0

Customer did not leave a comment.

JAMES ANDREWS 
Rating:
5.0

Customer did not leave a comment.

Latoria Jones 
Rating:
4.0

Move the after hours lock. I had a hard time getting #1 open. But other than that it’s good as great. I gave y’all a broom n dust pan to sweep out your tuck if needed.

Lequicia Wilkerson 
Rating:
3.0

Customer did not leave a comment.

Ryahnn Jefferson 
Rating:
5.0

Great customer service, the process was really easy and fast.

ALMA JUDIT 
Rating:
5.0

Customer did not leave a comment.

Matthew Davis 
Rating:
5.0

Vanessa was great and so patient and nice

Alexis Myles 
Rating:
5.0

the service and staff was great

Phyllis Miranda Castillo 
Rating:
1.0

The U-Haul experience was horrible the door was broken I had to have service agents come out then the door still kept getting stuff even after that which delayed my trip even more cuz I was scared to put my furniture in the back of it nobody tried to compensate me for my time or anything I will never rent with you all again

Sequeena Gregory 
Rating:
5.0

Customer did not leave a comment.

Ron O'Brien 
Rating:
5.0

I chose the early check in and it was so easy and convenient.

Nikki Ashmore 
Rating:
5.0

I love this location, Whitney and Vanessa did an amazing job, they were very professional & friendly. Renting the truck was a quick in & out process, it was clean & easy to drive. I also had a storage unit there, the facility is always clean and they have carts in the office to use which makes unloading easier. I would definitely return to this location anytime I need a truck or storage.

ROBIN RENEE WISEMAN 
Rating:
5.0

Customer did not leave a comment.

Kristina Ricker-Boles 
Rating:
5.0

Customer did not leave a comment.

Ryian Perry 
Rating:
5.0

Great staff!

Skyler Blum 
Rating:
5.0

Customer did not leave a comment.

Eve Young 
Rating:
5.0

Customer did not leave a comment.

DESTINIE BREHMER 
Rating:
5.0

Customer did not leave a comment.

DESTINIE BREHMER 
Rating:
4.0

Customer did not leave a comment.

Cheryl lewis 
Rating:
4.0

Customer did not leave a comment.

Stephen Hibler 
Rating:
5.0

Customer did not leave a comment.

Deborah Benyock 
Rating:
4.0

Have the agent smile more.

Michael Clark 
Rating:
3.0

Customer did not leave a comment.

Dana Perez 
Rating:
5.0

Customer did not leave a comment.

JUSTIN DO 
Rating:
5.0

Everything went smooth, friendly staff.

Mark Walters 
Rating:
5.0

Customer did not leave a comment.

Timothy Rivera 
Rating:
5.0

Thank u for being acomadating me that day of my move . Everything went wrong .thank u

Yosselyn Holboke 
Rating:
5.0

Very good customer service experience

Ronda Coleman 
Rating:
5.0

Amazing customer service, and very helpful even despite outside complications. Would 100% recommend to anyone in need of storage or uhaul rental.

Charles Churchville 
Rating:
5.0

Customer did not leave a comment.

Joshua Gill 
Rating:
5.0

Nothing I can think of

Michael Tucker 
Rating:
5.0

Customer did not leave a comment.

ahreial morris 
Rating:
5.0

Customer did not leave a comment.

SEAN EDWARD FUENTES 
Rating:
5.0

Customer did not leave a comment.

Nicole Jordan 
Rating:
5.0

Customer did not leave a comment.

robert fields 
Rating:
5.0

Customer did not leave a comment.

Raquera Rivas 
Rating:
5.0

This was an amazing experience, the best I ever had renting a vehicle and it was all because of the agents who assisted me.,They were friendly and very particular in helping me.

William Gaither 
Rating:
5.0

Customer did not leave a comment.

Marquita Peatry 
Rating:
5.0

Customer did not leave a comment.

LISA RENEE BROOKS 
Rating:
5.0

I was moving all my "stuff" from one facility to another and when I arrived at the U-Haul location, Whitney was there, ready to help me. She walked me through each step for "signing out" the truck. When it was time to start unloading the truck, she anticipated that I would need the large and small carts and brought them to me and the movers. She goes above and beyond and it shows as the office is clean, as are the hallways in the facility and the doorways - no trash or abandoned contents from the units. I've already told a few family members about the location and how well I was treated there. Whitney scores a "10" in my book - for customer service and for professionalism. Thank you!

Tanya Granger 
Rating:
5.0

This location is my go to sport for truck rentals, great staff !

Sean Fuentes 
Rating:
5.0

Customer did not leave a comment.

Nicole Jordan 
Rating:
4.0

Customer did not leave a comment.

MICHEAL PRUE 
Rating:
5.0

The lady that helped me was knowledgeable, professional, and kind.

Bradley Edwards 
Rating:
5.0

Our receptionist was very kind & patient toward us. Moving things can be stressful and we were made to feel very comfortable. I am a return customer.

Bruce Foster 
Rating:
5.0

Customer did not leave a comment.

Kenyatta Smith 
Rating:
5.0

Customer did not leave a comment.

Sheila VanDusen 
Rating:
5.0

Associate was great-answered my questions & did excellent job!

Lloyd Bunn 
Rating:
5.0

The e break was broken but the staff was so amazingly friendly. I only want to rent from that same location even if I have to pay a little extra

JOSEPH LYNN THOMAS 
Rating:
5.0

Customer did not leave a comment.

CHERONDA JENAE SMITH 
Rating:
5.0

Customer did not leave a comment.

ALI KAZIM MORALES-HONORATO 
Rating:
4.0

Customer did not leave a comment.

CONSTANCE PATTERSON 
Rating:
5.0

Customer did not leave a comment.

MARILYNN THURTLE 
Rating:
5.0

Customer did not leave a comment.

Beau Montoya 
Rating:
5.0

Everything went well and great staff and good communication

JAMES EARL HAYES 
Rating:
1.0

She forced me basically to get more gas when I said they messed up at previous location on paperwork and she was also smoking/vaping as she was working inside the facility

billy egan 
Rating:
5.0

Customer did not leave a comment.

richard overheu 
Rating:
3.0

Friendly staff quick and easy. Pricing sucks like always

KEITH ALLAN POPP 
Rating:
1.0

This location was fine. My reservation was for the Rancho location but I was informed 30 mins prior to my reservation that they had no trucks. I have not received my $50 reimbursement for the failed "Guaranteed Reservation ". How do I get that. My phone number is 702-883-2926, Aaron.

AARON ROBERT THOMPSON 
Rating:
5.0

Customer did not leave a comment.

Natosha Gumbs 
Rating:
5.0

Customer did not leave a comment.

ANDRE TENNILLE GLOVER 
Rating:
3.0

Location has limited inventory but, is close to home. Staff was outstanding.

TIMOTHY BRIAN CROSBY 
Rating:
4.0

Customer did not leave a comment.

Heidi Adasa 
Rating:
3.0

They changed the pick up location without notifying me and that caused a delay for the Moving Help Movers to load the truck! At least a 90 minute delay.

Allen Louderback 
Rating:
5.0

Nothing, everything went well and the truck was there when I needed it. Staff was very polite and nice,

VIVIAN VIRGINIA HUNT 
Rating:
5.0

Nothing, what you had setup is fine just the way it is Thank You So Much!

TAMIKA L HOLLOWAY 
Rating:
5.0

Customer did not leave a comment.

SHANEQUA SHANAY HARRIS 
Rating:
5.0

Customer did not leave a comment.

TAYLOR BRIAUN 
Rating:
5.0

Friendly costumer service, Angela was nice to work with.

MARCHELL LEE NEWTON 
Rating:
4.0

Customer did not leave a comment.

JACQUELYN ROBERT ALEXANDER 
Rating:
5.0

Customer did not leave a comment.

VIRGINIA CANALES 
Rating:
5.0

Customer did not leave a comment.

EDSON PACHECO 
Rating:
4.0

Customer did not leave a comment.

JOANN SUE NALICAT 
Rating:
5.0

Customer did not leave a comment.

Maria Ereckson 
Rating:
3.0

Customer did not leave a comment.

Duane PARRISH 
Rating:
5.0

Customer did not leave a comment.

LISA MARIE INSUA 
Rating:
3.0

Didn’t like customer service she acted like she had an attitude when I brought the truck back. I filled it and the pump stopped when I was pumping and she said it wasn’t full enough so I went back and over filled it. But her attitude was nasty.

PATRICIA ANN CHATMAN 
Rating:
3.0

Streamline rental/return process Fix the app for after hours returns

JASON DALE HESSLING 
Rating:
5.0

Customer did not leave a comment.

Justin Gilbert 
Rating:
5.0

I was happy with the service and the friendly Staff at the north 5th location. Great team over there !!!

Sean Fuentes 
Rating:
5.0

Customer did not leave a comment.

TRACI ALLEN MARSTON 
Rating:
5.0

Customer did not leave a comment.

Oliver Leiva 
Rating:
5.0

Customer did not leave a comment.

Marcello Mazzoleni 
Rating:
5.0

Customer did not leave a comment.

RODOLFO BANGA RUFO 
Rating:
5.0

Excellent service

MARLA VADEAN VOORHEES 
No reviews have been submitted for this location.

Additional Services at this Location

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