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TONY M
Customer Reviews for Storage King USA
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No complaits for me
Marc AThis was an easy process, especially the manager by the name David made it simple. It was a pleasure doing business with. Definitely highly recommend to friends and family. I’ll be back.
ADALBERTO BDavid was great to work with. Very informative and helpful.
Carol LDavid did a phenomenal job, explaining my rental experience, he is a true credit too your Company
Damian sHave a hand truck available
Tina MEverything was perfect price customer service
Sikoya SThe app pickup process is not the easiest to process, in person pickup is much easier.
justin wThere were German roaches in back of uhaul and a bunch of cardboard. Not happy at all and now I’m seeing roaches in my new house I just moved in to. I would like my money back or some kind of compensation.
Kaley LThe tank was not full. UT we filled it anyway as we were told to do it.
JAMES MALL GOOD
shawn dThe service at this location was excellent. My only issue is that I had to drive 15 miles to find the truck I needed when there was several locations near me without any trucks.
ALEX BKeep doing what your doing it's great and it works, thanks again for a smooth ride and move.
RONALD AThis location is a little off the beaten path. But once found,it's ok.
PATRICK POutstanding service and courtesy.
EFRAIN MChristine excellent Manager and Eric Toole
ANDREW NThe staff at Storage King were accommodating.helpful,and efficient.
David CMake sure trucks are full of fuel or at least match what your paperwork says. Clean inside of cabs better
ROBERT SI had ordered furniture pads that were not given to me. My pickup location was changed from my original request (which is where I have a storage unit at). With all of the confusion, I didn't even remember that I had ordered them. I called Customer Service and they noted my account so that I would not be charged. When I dropped the truck off, the representative also noted the thing. Today is Friday, Jan 8th and I still have not received the refund for the overcharge.
Lori TThank You for the UHaul.
DIANE SChristie is excellent to work with very caring do not see any improvements needed
David Mallgood
Stephen RThanks for your service
Angelica RNo need to fix anything.
John GNo improvements necessary. The lady who handled my rental was outstanding. She was cheerful, efficient, and very helpful in meeting my rental needs after a bad experience at another U-Haul facility. I will always go to Storage King USA for my future needs. She deserves a commendation.
John GLisa was fantastic. I would definitely use there again.
john oHave you invoice ready at time if drop off.
Maria CI’ll never rent from uhaul again. I will also tell everyone I know not to ever rent there. What a horrific time it was.
Jamie EGreat service
Maureen Syour service person made something that was new to me very comfortable. The truck was nice, easy to drive and maneuver. Thank you,.
jean bwe were on a wild goose chase the truck was not where it was supposed to be a very bad experience
eugene bCustomer service was marvelous. Very attentive, and detailed services.
David CUntrained person renting out the truck. I was informed I could drop the truck anywhere. This was not the case. Took 30 minutes to complete the rental process after she made several phone calls. Also Truck had an oil leak, leaked oil in both driveways while moving.