Customer Reviews for Spring Hill Moving and Storage
(U-Haul Neighborhood Dealer)

2,555 reviews

13600 Linden Dr   Spring Hill, FL 34609

(352) 684-1813

Office Hours

  • Mon-Sat: 8 am–5 pm
  • Sun: Closed
Special Operating Hours
  • 3/24/2024: Closed
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(352) 684-1813

13600 Linden Dr
Spring Hill, FL 34609

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–5 pm
  • Sun: Closed
Special Operating Hours
  • 3/24/2024: Closed
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Robert T. 
Rating:
5.0

Customer did not leave a comment.

Juan G. 
Rating:
5.0

Very nice customer service, very easy. Would definitely recommend this location.

DANETTE L. 
Rating:
3.0

The Mobile checkin process is broken, and the trucks need maintenance desperately. The truck was a hazard and I paid more for a truck feature that was broken on the truck.

Cody H. 
Rating:
5.0

Customer did not leave a comment.

Allie K. 
Rating:
5.0

Customer did not leave a comment.

Bob T. 
Rating:
5.0

Customer did not leave a comment.

kaila W. 
Rating:
5.0

Only thing i was not happy about was I wanted to drop it at another location and was willing to pay the difference in the original qoute I was originally quoted 54.95 rd trip 99.00 one way on your website and u haul wanted a additional 198.00 to drop it at another location so I brought it back to original pickup destination the 1-800 customer service people where absolutely no help the dealer i picked up and returned to were excellent

Anthony W. 
Rating:
5.0

I have been renting various types of trailers from this location. I must say that the services are excellent. Very professional, courteous, and helpful.

steven L. 
Rating:
5.0

Customer did not leave a comment.

edward P. 
Rating:
1.0

Nothing for me as I will never use ubaul again. Especially since you use this location.

DONNA H. 
Rating:
5.0

Fix their card reader!!! Please send them a new one. I rent a uhaul almost every year and this was one of my top 2 experiences so far. I will surely rent here again. Please value this uhaul partner, they're making you guys look good. I appreciate their service very much. Have a great day!

Maureen C. 
Rating:
5.0

Jesse was AWESOME 👏 …. Thanks again Jesse. Don and Jacquie A.

Don A. 
Rating:
5.0

Very friendly, helpful and quick. Great customer service! The best UHaul in Spring Hill

Mark W. 
Rating:
5.0

Very nice employee, quick and professional.

Robert L. 
Rating:
3.0

Customer did not leave a comment.

CHRISTOPHER S. 
Rating:
3.0

Location I was supposed to drop this off at sent me to a different location to drop it off. First one was poor. Next one was excellent.

Steve D. 
Rating:
5.0

Customer did not leave a comment.

GUSTAVO M. 
Rating:
5.0

Staff great, the whole rental process was easy. Price good. Would definitely use again. Thank you.

William B. 
Rating:
5.0

The front desk person was very friendly, he was knowledgeable and addressed all my questions and concerns. Very pleasant conversation and service.

Robert E. 
Rating:
5.0

Nothing, everything was great.

Roy M. 
Rating:
5.0

The truck was ready when I got there and check out was quick and easy.

Mark B. 
Rating:
5.0

Customer did not leave a comment.

steven D. 
Rating:
5.0

Keep the counter guy.In this day and age of the worst customer service ever.Your guy went on and above!!!!!!!

michael F. 
Rating:
5.0

Customer did not leave a comment.

Chelsea E. 
Rating:
5.0

Customer did not leave a comment.

KIM D. 
Rating:
5.0

Jesse was great!!!! He is friendly and very helpful. I will recommend his rental place to everyone i know. Will definitely be s repeat customer.

parris G. 
Rating:
5.0

Customer did not leave a comment.

Elba N. 
Rating:
5.0

The manager was ready and happy to take care of me and my needs. He took the time to go over any questions that I may have had. Very friendly and professional

John B. 
Rating:
5.0

Customer did not leave a comment.

Karl S. 
Rating:
5.0

Customer did not leave a comment.

Katie L. 
Rating:
5.0

Customer did not leave a comment.

richard R. 
Rating:
5.0

Customer did not leave a comment.

Janice M. 
Rating:
5.0

Customer did not leave a comment.

Heather B. 
Rating:
5.0

Nothing you guys covered everything we asked for thanks again

ROB M. 
Rating:
4.0

Customer did not leave a comment.

Scott W. 
Rating:
5.0

Employee treated us with respect very professional.

Juan M. 
Rating:
4.0

Customer did not leave a comment.

Hope S. 
Rating:
5.0

Nothing your staff are excellent to work with. Jess knows his stuff and it's a pleasure to work with. Will highly recommend to any expectant movers or any one who needs moving supplies or trucks.!!!

Gregory G. 
Rating:
5.0

Customer did not leave a comment.

Eric G. 
Rating:
3.0

Not open when advertised.

Brad A. 
Rating:
4.0

Customer did not leave a comment.

Hope S. 
Rating:
5.0

Customer did not leave a comment.

Joseph S. 
Rating:
5.0

Customer did not leave a comment.

marshall C. 
Rating:
5.0

The gentleman that works there is polite knowledgeable and extremely helpful

jeffrey G. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

THOMAS P. 
Rating:
5.0

Customer did not leave a comment.

Dawn H. 
Rating:
5.0

The customer service was outstanding.

Anthony G. 
Rating:
4.0

Customer did not leave a comment.

Yusdel V. 
Rating:
4.0

Customer did not leave a comment.

John D. 
Rating:
5.0

Trucks need to be maintained better. Windshield wipers were bad.

Anthony G. 
Rating:
5.0

Customer did not leave a comment.

Jo ann R. 
Rating:
5.0

Customer did not leave a comment.

PEDRO G. 
Rating:
5.0

Customer did not leave a comment.

anita S. 
Rating:
5.0

Customer did not leave a comment.

CLAUDIA C. 
Rating:
5.0

Customer did not leave a comment.

JOHN W. 
Rating:
5.0

Always a pleasure doing business with this location.

Kenneth R. 
Rating:
5.0

Customer did not leave a comment.

Ed W. 
Rating:
5.0

Very pleased with the friendly service ,easy to get the trailer I needed in and out, return was the same.

MICHELLE D. 
Rating:
5.0

Customer did not leave a comment.

Victoria D. 
Rating:
5.0

Customer did not leave a comment.

Sonny V. 
Rating:
5.0

Nothing. The guy whom checked us in was really nice and very helpful. Very knowledgeable!

scott T. 
Rating:
5.0

It is always a pleasure to deal with these guys.

Kenneth R. 
Rating:
4.0

Do an overall check on vehicles..pressure was low on front tires

Sonia P. 
Rating:
5.0

Easy drop off location off a main road, large lot with printed instructions for return. Veery easy and user friendly .

Melanie B. 
Rating:
2.0

Initial pick up was ok, the guy who helped us was great. I followed up a day later to get return time and later that day they charged my card addtl fees. Thus was on top of the $102 hold. I called later to find out why and quickly was shafted to cust service. The agent that assisted me was a rude and arrogant person. He also gave me a bogus number for his Dist manager but refused to give me his full name.

Jeremy C. 
Rating:
4.0

Customer did not leave a comment.

William S. 
Rating:
5.0

Very efficient and friendly staff

Cindy T. 
Rating:
5.0

Drop off was seamless. Didnt interact with anyone inside. Parked truck and followed instructions on the U-Haul App. UHaul even accomodated for me to drop off at a different location than what i had originally planned this was closer to home. Uhaul made a bad experience to begin my move, better.

jerold S. 
Rating:
5.0

Very professional and accommodating. Would highly recommend this location.

Neal G. 
Rating:
5.0

Customer Service was great!

Steve M. 
Rating:
5.0

Always an incredible experience at this Uhaul! Top notch customer service and the only U-Haul I ever use!

Jorge G. 
Rating:
5.0

We appreciate a lot the service we were offered and the customer service representative that assisted us was amazing .

MIGUEL C. 
Rating:
5.0

I will be using them again in the future

Cyndi W. 
Rating:
5.0

Everytime I rent a truck from this location, I am always very pleased and satisfied with all of the professional service. Great location, service and could not improve anything absolutely wonderful service.

Carmen H. 
Rating:
5.0

Customer did not leave a comment.

Tonya A. 
Rating:
5.0

Customer did not leave a comment.

Anthony L. 
Rating:
5.0

The whole experience was fantastic, we have not rented from U-Haul in a while because we have not needed to there used to be a place closer to our house but they have closed down we found this one on the U-Haul fight and the experience could not have been better.. friendly employees clean equipment seamless process quick and easy made sure we knew everything that we needed to know they even fixed our screw up on the reservation which in turn saved us a day worth of rental.. if I could give it higher than five stars I would this place was fantastic and the next time we need to rent something we will definitely be back

Sam F. 
Rating:
5.0

Very helpful and kind! Had a great experience all around! Doesn't have to change anything

Kyra M. 
Rating:
5.0

The dude who checked me in/out was awesome! Great customer service. Give him a raise.

RUSSELL J. 
Rating:
5.0

Customer did not leave a comment.

KENNETH B. 
Rating:
5.0

Customer did not leave a comment.

Bruce H. 
Rating:
5.0

Great place. This is a recommendation for U-Haul. Unlimited mileage and 7 day rentals for trips of this distance would be nice. I almost didn't rent from U-Haul because of a bad experience with a previous rental where they didn't give me enough of a mileage estimate and it cost me $12 extra which upset me. I was concerned it would happen again this time. Doesn't appear to this time.

Stanley B. 
Rating:
2.0

I miss placed the key to the rental inside cabinets that I rented the uhaul truck to bring home had trouble calling into uhaul, after hours, called asked if they could work with me. Was told return before opening would be charged the lesser rate of $55. Was actually charged with $119. Truck was clean and more than required fuel. Would not recommend. Tried contacting drop-off location told sorry for your luck n hung up on.

tina R. 
Rating:
5.0

Customer did not leave a comment.

WAYNE C. 
Rating:
5.0

Customer did not leave a comment.

WARREN C. 
Rating:
4.0

Customer did not leave a comment.

John D. 
Rating:
5.0

Customer did not leave a comment.

Denise W. 
Rating:
5.0

Customer did not leave a comment.

DEVIN G. 
Rating:
5.0

The representative that assisted me at the front desk was so helpful. I had a million and one questions and he answered every one of them patiently. He was amazing.

Sharitta J. 
Rating:
5.0

Customer did not leave a comment.

Annette W. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN L. 
Rating:
5.0

Customer did not leave a comment.

estefania V. 
Rating:
5.0

Excellent customer service, very helpful.

Norah L. 
Rating:
5.0

Excellent storage company. Very well maintained 👍🏾

Lee G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tim P. 
Rating:
4.0

Customer did not leave a comment.

Donald C. 
Rating:
1.0

Staff was great! Only reason I rated the location as “poor” was because of a mileage dispute not being taken care of, truck wasn't clean, mileage wasn't recorded correctly and no information was provided for me before giving me the truck I rented. The gentleman who finished my reservation didn't even bring me to the truck. He just handed me the leys, said have a great day and didn't even show us which truck was ours until he noticed we looked lost.

Vincent D. 
Rating:
5.0

Very friendly, clean store. Employee we're very helpful and kind. THANK YOU O MUCH

June B. 
Rating:
5.0

Ed was great great customer service

LISETTE P. 
Rating:
5.0

Great place and service is excellent

MICHAEL S.  |  Overall Experience 
Rating:
5.0

Thank you

RANDY M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelly S.  |  Overall Experience 
Rating:
5.0

Outstanding. Dave and Ed went above and beyond to help and satisfy our storage and moving needs. Very happy and would highly recommend them to our friends and family.

Barry M.  |  Overall Experience 
Rating:
5.0

It was hard to find time besides the weekend which was also limited time, to go and get to my belongings. Outside of the hours the place is great, very friendly, and helpful service.

JOHN E.  |  Overall Experience 
Rating:
5.0

Dave and Ed at Spring Hill Moving and Storage are some of the most Friendly and easy to work with guys! They made the entire process seamless and easy! They were accessible and convenient! They have made a customer for life!

Joshua L.  |  Overall Experience 
Rating:
5.0

We have been tenants here for over (5) Years and have been very happy with the owner and his employees. Great Centralized location and always easy to work with. The only reason we are leaving is that our business is growing and we now have our own brick and mortar store.

LAROCCA C.  |  Overall Experience 
Rating:
3.0

I rented 6 by seven .to tell you truth it wasn't how i pictured it to be but im glad to have found this place being that it was close to home. The prices are pretty decent and the people are friendly

Jose J.  |  Reservation 
Rating:
1.0

I paid my account the same way for almost 8 months I suppose they didn't like it when I went to make a payment this month they had already put my unit up for auction without my knowledge. Dad place!

SELENA L.  |  Overall Experience 
Rating:
5.0

Ed and his staff are very efficient and professional. I would highly recommend them ! The have done an excellent work for me during my recent move.

Edward H B.  |  Overall Experience 
Rating:
3.0

We ended up using a unit that was not climate controlled and the staff was very accommodating.

JUAN A.  |  First Impressions 
Rating:
5.0

he move went very smooth, it was a big relief. The folks at Spring Hill Moving were responsive, efficient and very, very helpful.

Privacy R.  |  First Impressions 
Rating:
4.0

very good and helpful.

Privacy R.  |  First Impressions 
Rating:
5.0

Very good service and helpful when needed.

Privacy R.  |  First Impressions 
Rating:
2.0

Good

Privacy R.  |  First Impressions 
Rating:
5.0

Nice friendly staff very courteous.

Privacy R.  |  First Impressions 
Rating:
1.0

They had no units available and did not seem sorry. I spent 3 hours driving and on the phone with customer service to find another unit for $30 more a month than my reserved unit at this location.

Privacy R.  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

Back
To Top